Customer Service jobs in New YorkPart-time

Saab, Inc. is seeking experienced Field Service Representatives with technical background and experience in operating, maintaining, troubleshooting, and/or repairing Radars, Air and Missile Defense, Command and Control (C2), or other advanced weapons systems. This hands-on role requires extensive short-notice travel, with some assignments lasting more than two months. Candidates must be able to work effectively in demanding operational environments, both independently and as part of a team. The ideal candidate possesses strong technical problem-solving skills, a desire to help others, and comfort training customers in both formal and on-the-job settings. Experience in a Military Occupational Specialty (MOS) or Air Force Specialty Code (AFSC) supporting advanced weapons systems such as: 14X, 1CX, 1D7, 1Z3, 2171, 2848, 2887, Electronics Technician or Fire Controlman. This position offers the opportunity to work with cutting-edge defense technologies and contribute directly to mission success. Responsibilities include: * Diagnosing, troubleshooting, repairing, and debugging complex systems utilizing manuals, schematics, and reach back support for various electro/mechanical issues that may arise. * Troubleshooting and resolving complex issues independently or in collaboration with others. * Reporting design, reliability, and maintenance problems or bugs to design and software engineering teams. * Serving as the primary interface with customers while on site. * Supporting other company functional areas such as customer installation and training. * Delivering training to customers on the operation and maintenance of Saab products. Compensation Range: $72,000 - $90,000 #CJ The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Required Qualifications: * High School Diploma, or BA/BS degree in an engineering discipline is preferred. * 2+ years of experience in a related field OR 4+ years of relevant military service as an Air Defense or Battle Management system operator/maintainer. * Must hold, or have previously held, a U.S. DoD SECRET Clearance. * Must be capable of lifting and removing/replacing components weighing up to 50 pounds. Desired Qualifications: * Experience operating, maintaining, troubleshooting and/or repairing complex weapon and/or command and control components. * Ability to perform preventive and corrective maintenance actions in accordance with established procedures. * Ability to identify, develop, and execute system troubleshooting or maintenance actions that go beyond the scope of written procedures. * Strong problem-solving and analytical skills applied to diagnosing and repairing radar components, hardware, and operating systems. * Proficiency with common diagnostic test equipment, including digital multimeters (DMM) and oscilloscopes. * Recognizes performance degradation and provides actionable recommendations to restore or enhance system efficiency. Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: * Medical, vision, and dental insurance for employees and dependents * Generous paid time off, including 8 designated holidays * 401(k) with employer contributions * Tuition assistance and student loan assistance * Wellness and employee assistance resources * Employee stock purchase opportunities * Short-term and long-term disability coverage Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Job Description Customer Service Representative – Property & Casualty Insurance Full-Time - starting at $25+/hour (this is depending on experience & licensing) In-Office Family-Owned Agency Looking for a stable, respected role where your work actually matters? At TES Staffing, we are supporting a small, family-owned insurance agency (6 people strong) that believes great service still comes from real humans who care. Their clients rely on them during some of the most stressful moments of their lives — and they take that responsibility seriously. The firm is growing and TES Staffing is looking for a Customer Service professional who enjoys helping people, values accuracy, and wants to build a long-term career in insurance. Why This Role Is Better Than It Sounds Let’s be honest; insurance isn’t flashy. But it is: • Stable and recession-resistant, • People-focused, not sales-driven, • A career where you become indispensable, • A place where experience and trust are valued What You’ll Do You’ll be the friendly, reliable point of contact for our clients, helping them feel informed, supported, and confident. Responsibilities include: • Assisting clients with policy questions, changes, renewals, and certificates, • Handling phone calls, emails, and in-person inquiries with professionalism and care, • Supporting Property & Casualty policies (auto, home, general liability, etc.), • Accurately documenting client interactions and policy updates, • Working closely with agents to ensure smooth service and follow-through We care more about mindset than a perfect résumé. You might be a great fit if you: • Enjoy helping people and solving problems, • Are detail-oriented and organized, • Communicate clearly and professionally, • Are dependable and take pride in doing things right, • Property & Casualty license preferred, • P&C experience = higher starting pay, • Starting at $24/hour, • Higher pay for licensed or experienced candidates, • Full-time, consistent schedule, • In-office role (no late nights, no weekends), • 8:30-5 PM M-Thu, • Small, close-knit team — you’re known and valued, • Family-owned business with a strong reputation, • No corporate bureaucracy, • Training, support, and real growth potential If you’re looking for a reliable, people-centered career with a company that values trust, longevity, and good work — we’d love to meet you. Company DescriptionTES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together!TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together!

Job Description About The Shoshana: The Shoshana is a pioneering postnatal retreat dedicated to supporting new mothers and their families during the crucial postpartum period. Our mission is to provide a serene, nurturing environment where new mothers can recover and rejuvenate, while receiving top-notch care and guidance. We offer a range of services including medical care, wellness programs, and educational support to ensure a smooth transition into motherhood. Position Overview: We are seeking a reliable and friendly Receptionist/Administrator to join our team. This role is the first point of contact for our clients, partners, and visitors, making it a crucial part of our company's image. The ideal candidate will be organized, detail-oriented, and capable of managing a variety of administrative tasks. Key Responsibilities: • Respond promptly and professionally to guest inquiries, reservations, and requests., • Handle and resolve any issues or complaints in a fair and courteous manner., • Answer, screen, and direct incoming phone calls., • Manage the company’s general email inbox and forward inquiries to the appropriate departments., • Maintain office supplies inventory and place orders when necessary., • Schedule and coordinate meetings, appointments, and bookings., • Assist with basic bookkeeping tasks, such as invoicing and expense tracking., • Maintain a clean and organized reception area., • Provide administrative support to various departments as needed., • High school diploma or equivalent; associate’s or bachelor’s degree is a plus., • Proven experience as a receptionist, administrative assistant, or similar role., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)., • Excellent verbal and written communication skills., • Strong organizational and multitasking abilities., • Ability to handle a fast-paced work environment with a positive attitude., • Professional appearance and demeanor., • Strong attention to detail and problem-solving skills., • Competitive salary and benefits package., • Opportunities for professional development and growth within the company., • A supportive and collaborative team environment., • Supportive and collaborative work environment., • Commitment to work-life balance., • Make a meaningful difference in the lives of new mothers and their families.Company DescriptionThe Shoshana is a pioneering postnatal retreat dedicated to supporting new mothers and their families during the crucial postpartum period. Our mission is to provide a serene, nurturing environment where new mothers can recover and rejuvenate, while receiving top-notch care and guidance. We offer a range of services including medical care, wellness programs, and educational support to ensure a smooth transition into motherhood.The Shoshana is a pioneering postnatal retreat dedicated to supporting new mothers and their families during the crucial postpartum period. Our mission is to provide a serene, nurturing environment where new mothers can recover and rejuvenate, while receiving top-notch care and guidance. We offer a range of services including medical care, wellness programs, and educational support to ensure a smooth transition into motherhood.

Job Description Job Description Are you looking for a lucrative career with a reputable insurance agency? Look no further. Our agency in Cheektowaga, New York,*is looking for top talent to join our team! * At the Mesi Agency, your part of a small family office that is well- involved in the community for over 40 years. Compensation can be unlimited for the motivated; the harder you work, the more income you make! Benefits: • Base Salary + Very Competitive Commission/Bonus Structure., • PTO/Vacation and holidays increase with experience., • Room for advancement within the company., • Knowledgeable in Agency Management and Rating Systems., • Quick learner and coach-able., • Understanding in P&C Insurance., • Establish client relationships with new and existing policyholders and follow- up as needed in a timely manor ., • Quote and bind new customer policies. Develop and calculate suitable policies based on clients’ needs. Job Types: Full-time, Part-time, Commission and Bonus Company DescriptionAt the Mesi Agency, Inc., we pride ourselves as a small company with very large values. With over forty years' experience as a successful hometown agency that was once limited to major corporate affiliation, our desire to meet the growing and ever-changing needs of our customers motivated us to form an Independent Insurance Agency.At the Mesi Agency, Inc., we pride ourselves as a small company with very large values. With over forty years' experience as a successful hometown agency that was once limited to major corporate affiliation, our desire to meet the growing and ever-changing needs of our customers motivated us to form an Independent Insurance Agency.

Job Description We are seeking a Customer Service With Sales to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skills

Job Description State Farm Insurance Agent located in Clifton Park, NY seeking an outgoing, career- ordinated professional to join their team.

Job Description As an Intake Specialist, you will communicate with individuals within the community who are seeking OMH residential services. You will gather information, make referrals, and complete paperwork for youth and families coming into program. You will report to the Executive Program Director, Residential and work onsite. Responsibilities: • Receive initial phone inquiries and written referrals., • Gather pertinent information to determine eligibility for services requested., • Refer to alternate service providers as requested or needed., • Gather and enter information into database including referral information, demographic data, change of status, etc., • Meet with clients and families to communicate relevant information regarding services and to receive signatures on releases of information and intake paperwork., • Prepare and distribute clinical record, admission paperwork and other documents for programs., • Develop general knowledge of all services to meet the needs of callers, including in emergency situations., • Schedule intake and admissions in collaboration with family and program., • Bachelor’s degree in human services field., • Prefer experience in human services field., • Must pass physical., • Must be able to complete TCI training., • Health care package: medical, dental, and vision, • Tuition reimbursement, • Paid time off, • Holiday Pay, • 401 (K) plan, • Life Insurance, • Loan repayment assistance

Job Description SUMMARY Seeking a detail-oriented Customer Service Representative to support sales operations by ensuring customer needs are met and products are manufactured to specification. This role serves as a vital communication hub between sales, prepress, manufacturing, and customers, helping to manage orders and ensure accuracy throughout the production process. RESPONSIBILITIES • Understand the basics of flexographic printing, including tooling, materials, and product applications., • Manage and process incoming orders, quotes, proofs, and MAPS via multiple communication channels., • Monitor customer order status throughout the production process to ensure timely updates., • Assist in processing electronic artwork and prepress materials including pre-flighting and proofing., • Provide technical assistance to customers and support sales in exploring new business opportunities., • Maintain accurate records and documentation for assigned customer accounts., • Collaborate with the manufacturing team to ensure smooth order processing., • Use internal operating systems to manage and update customer and order information., • Follow all company procedures, including those related to safety and standard operations. QUALIFICATIONS • Strong attention to detail with the ability to manage multiple tasks efficiently., • Professional demeanor and excellent communication and organizational skills., • Reliable and punctual with consistent attendance., • Proficiency in Microsoft Office and Google Workspace applications. BENEFITS This position offers the opportunity to join a stable and collaborative team environment, with hands-on experience in customer service operations supporting a manufacturing process. The role provides valuable cross-functional exposure and potential growth within the company. Company DescriptionWith over thirty-five years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor. EXPERTISE: Our Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. STAFFING OPTIONS: Spectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer). CANDIDATE COMMITMENT: Spectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations. OPEN POSITIONS: To apply online for our career opportunities go to our job board. SPECIALTIES: Areas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement.With over thirty-five years of Recruiting, Staffing and HR Consulting experience providing nationwide service to many of the largest organizations in the country, Spectrum has achieved a level of experience and expertise that benefits our clients, candidates and contractors. Through an in depth analysis of our client’s organization, we develop an understanding of the skills and experience required for the successful candidate or contractor. \r\n\r\nEXPERTISE: \r\nOur Staffing Consultants are specialists in Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement. \r\n\r\nSTAFFING OPTIONS: \r\nSpectrum offers a number of staffing options including, Direct Hire, Contract, Temp, Retained Search, Recruiting Process Outsourcing (RPO) and Pay-Rolling (Payroll Transfer).\r\n \r\nCANDIDATE COMMITMENT: \r\nSpectrum is committed to working with the top candidates and contractors in the country and developing a working relationship with them to secure the career opportunities that will match their skills, experience and personal aspirations.\r\n\r\nOPEN POSITIONS:\r\nTo apply online for our career opportunities go to our job board. : \r\nAreas of specialization include: Human Resources, Scientific/Medical Device, Engineering, Insurance and Business Operations placement.

Job Description Wojeski & Company is a thriving, mid-sized CPA firm with an excellent reputation and a distinct culture. We are "accountants with personality" known for our expertise, high service standards, impeccable integrity, community involvement and fun! Our service-oriented firm provides bookkeeping, audit, tax and consulting services to a broad range of clients. We are currently seeking a dynamic and organized Accounting Manager with sound financial expertise and strong supervisory skills to join our growing Outsourced Accounting Solutions (OAS) team. The position reports to our OAS Managing Director and requires work within both the Wojeski office and at client locations around the Capital Region of New York. Key Responsibilities: Our OAS Accounting Manager will be responsible for: • Managing OAS staff and their associated general accounting workload to guarantee complete client satisfaction, • Standardizing and improving OAS practices and procedures while ensuring the highest quality final product to our clients, • Reviewing monthly account reconciliations and trial balances for periodic reporting to clients, • Assisting clients with tasks and issues that arise in the accounting function of their businesses, • Recruiting and hiring new members for the OAS team and conducting performance evaluations for the group, • Coordinating training programs for new staff while identifying training needs for existing staff, • Ability to develop and foster new business Desired for our OAS Accounting Manager include: • Thorough proficiency in QuickBooks Desktop, QuickBooks Online and Excel, • Advanced understanding of balance sheets and profit and loss statements., • Capacity to manage multiple projects and staff members for different types of clients in a fast-paced environment, • The ability to interact with clients on a regular basis, • Ability to learn quickly and work both independently and as a team member to complete tasks, • Excellent organizational and time management skills, • First-rate communication and commitment to customer service, • Knowledge of business organizational structures, • Income tax experience is a plus but not required Our OAS Accounting Manager should have: • a Bachelors degree in Accounting, Finance or related field (required), • a minimum of five years of related experience (required), • accreditation as a QuickBooks Certified ProAdvisor (strongly preferred), • Company Outings, • In-Office Events, • Competitive compensation and PTO, • 401(k) program with employer match, • Discounted Financial Planning/Counseling, • Flexible Schedules, • Reduced Summer Hours, • Hybrid Work From Home Policy, • Health and Wellness Benefits, • Mentorship and Learning Development

Job DescriptionDescriptionRed Clover is a New Jersey based outsourced strategic Human Resources firm managing the recruitment process on behalf of a client. Tarisio is the leading international venue for fine instruments and bows. Launched in 1999, Tarisio revolutionized the market by combining first-class expertise, the efficiency of online bidding, and a firm commitment to ethics and professionalism. Our goal is to make buying and selling instruments increasingly accessible for musicians, patrons, dealers and collectors. We have offices in New York, London and Berlin, and conduct seven auctions per year as well as year round private sales of high value items, selling more than 3,000 fine instruments and bows annually to a truly global market.The Client Liaison serves as a key point of contact for clients and visitors, providing professional, courteous, and timely support across front-of-house and administrative functions. This role supports daily reception operations, client communications, appointment coordination, and documentation management, helping ensure a smooth and welcoming experience for a global clientele. Working closely with sales, auction, operations, and workshop teams, the Client Liaison plays an important role in supporting client interactions, auction preparation, and office operations through accurate execution, clear communication, and consistent follow-through. Key Responsibilities • Serve as the first point of contact for clients, and customers managing calls, visitors, and inquiries with professionalism and warmth, • Oversee gallery preparation, viewing logistics, and scheduling for client appointments throughout auction cycles, • Support bidder registration, ensuring clients understand auction processes and requirements, • Manage documentation, including consignment agreements, W-9 collection, and private sale paperwork, • Maintain shared email inboxes, triaging inquiries and escalating as needed when appropriate, • Coordinate deliveries, mail processing, and administrative support for sales and operations teams, • Assist with payment processing, release memos, and front desk coverage during peak periods The ideal candidate is a warm, highly responsive, and meticulously detail-oriented professional with a natural talent for making clients feel comfortable and valued. This individual possesses the ability to gracefully manage and prioritize multiple complex responsibilities simultaneously while maintaining clear and concise communication. They thrive in a dynamic, fast-paced environment characterized by high levels of client interaction. Proactive, adaptable, and solution-focused, they build and maintain strong, lasting relationships with clients, customers, partners, and colleagues, based on trust, transparency, and accountability. Knowledge, Skills and Experience • 2+ years of experience in customer service, reception, or arts administration preferred, • Strong verbal and written communication skills, • Ability to manage varied administrative processes with accuracy and discretion, • Familiarity with Google Suite Workspace Tools, • Comfortable working in dynamic, client-facing environments, • Strong record keeping and reporting skills, • Ability to work independently and collaborative in a team environment, • Customer Focus - Building strong customer relationships and delivering customer-centric solutions, • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm, • Interpersonal Savvy - Relating openly and comfortably with diverse groups of people, • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organization goals, • Medical, Dental & Vision, • Basic Life, • AD&D, • Disability, • 401(K) Program

Job Description We are seeking several customer service representatives for our Buffalo location! These positions are within a food service company. The typical schedule is Monday through Friday from 7:30 am to 4:00 pm. Bilingual is a PLUS! Below are some of the duties that will be performed... • Review and correct order file status report, transfer order file for routing, • Notify customers or sales reps of item "outs", • Ensure COAs and Spec sheets are provided to Customers, • Daily invoicing and credit memos, • Credit and Collections, Answer calls and direct to appropriate person, • Research customer and sales inquiries, • Filing, • Providing Vacation relief to sales reps

Job Description Apartment Community Resident Services Office Coordinator- full time We are looking for the right person with the following qualities: • Strong verbal, communication and organizational skills., • Coordinate and manage maintenance repairs and work orders, • Maintains a positive attitude which supports team performance and productivity., • Ability to remain calm and composed in busy and stressful situations, • Ensures accuracy and details on all printed material, • Greets and answers question, both by phone and in person from prospects and current residents in a professional and positive manor., • Able to organize, problem-solve and obtain results, • Effectively present information and respond to questions from residents, supervisors and co-workers, • Excellent time management and multi-tasking skills, • Proficient in word, excel, outlook and other data base programs- Yardi experience a plus, • Willing to complete the tasks required including some overtime if needed, • Understands the importance of punctuality and attendance., • Must have a clean NYS driver’s license

Job Description Position Summary The Customer Experience Representative works under the direct supervision of the Customer Service Manager to deliver the highest level of quality service to our customers. Customer Service Representative receives and processes customer inquiries and problems via phone or several virtual channels. Records account activity; solves customer concerns and coordinates selling efforts with sales team members. Working in established guidelines, this position is responsible for delivering superior customer service in a prompt, respectful and courteous manner to ensure concerns are resolved. Essential Responsibilities • Successfully complete training to become knowledgeable about the waste services industry and Modern’s services and policies., • Respond in a timely and accurate manner to residential and commercial customer service calls, ensuring that service issues and concerns are treated in a respectful and professional manner., • Effectively respond to routine issues regarding service matters, which may involve outbound calls and other communications to resolve service inquiries and equipment issues., • Return all internal and external calls, emails and faxes in a timely manner to ensure that customers’ concerns are understood, addressed and resolved in an efficient and complete manner., • Receive and review individual performance metric reports and action plans with manager to understand individual performance., • Enter service data into computer., • Log information about customer service interactions into systems; updates information in a timely and accurate manner in order for associates to track service inquiries and resolution., • Perform other job-related duties as assigned or apparent. The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Education and Experience • High School Diploma or GED (accredited), • 2 – 3 years of Customer Service experience, call center environment preferred., • Other Knowledge, Skills or Abilities Required., • Basic use of the MS Office (Word, Excel and Outlook)., • Strong keyboarding skills., • Professional email communication skills., • Excellent verbal, written and analytical skills., • Good time management skills to prioritize and plan work activities., • Positive and engaged attitude., • Identifies and resolves problems in a timely manner., • Reacts well under pressure and treat others with respect., • Work efficiently and effectively, both independently and as a team to ensure call standards., • Balances team and individual responsibilities and helps build a positive team atmosphere., • Adapts and able to deal with frequent changes in the work environment. Benefits at Modern: • Medical, Dental and Vision Coverage, • Retirement Savings with Employer Match, • Health Savings Accounts, • Voluntary Insurance Products, • Employee Assistance Program, • Paid Time Off, • Paid Holidays, • Direct Deposit/Electronic Paystubs, • Discount Memberships, • Company-Sponsored Events Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status. #ZR

Job Description JOB-16100 Customer Service Representative-Malta This position may be able to go full-time remote. Currently looking for people with a 60-mile radius of Malta, NY Customer Service Representative • Make outbound calls to customers to provide assistance and support, • Handle customer inquiries and resolve any issues or complaints, • Analyze customer needs and recommend appropriate products or services, • Maintain accurate and detailed records of customer interactions, • 1 year or more post-secondary education OR 2 years equivalent work experience, • 1 year or more of customer service preferred, • Recognition and problem resolution for mid-to-high level customer service issues, • Independent decision-making, • Excellent communication skills, interpersonal skills and professional phone demeanor, • Beginner to intermediate level experience with MS Office – Word, Excel and Outlook., • Ability to learn internal, proprietary systems., • Must be self-motivated, dependable, detail-oriented and enjoy working in a team-oriented environment., • Analytical, with a sense of urgency and the capability to take individual initiative in role when., • Must be able to work within the operational hours of 7:00 am – 7:00 pm Monday to Friday, Saturday from 8:00 am – 2:00 pm.Company DescriptionEstablished in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey. Our extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country. We are dedicated to recruiting candidates who consistently exceed our customers’ expectations. We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.Established in 2005, Knowledge Builders Inc. (KBI) offers a wide range of services, including Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling, and Call Center services to organizations of all sizes, including both private companies and governmental entities. KBI is a certified Woman-Owned Business Enterprise (WBE) recognized by New York State, New York City, and the Port Authority of New York and New Jersey.\r\n\r\nOur extensive consultant placements cover a variety of roles, from Technical Architects and Specialists to Developers, Project Managers, Analysts, Executive Secretaries, Nurses, Dietitians, Paralegals, Computer Operators, Food Preparation Workers, and many other occupations. To date, KBI has successfully placed over 1,000 consultants across more than 100 private sector companies and public sector agencies in New York State and throughout the country.\r\n\r\nWe are dedicated to recruiting candidates who consistently exceed our customers’ expectations.\r\n\r\nWe provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.

Job Description Client Service Specialist Albany, NY Full Time M-F 9:30 AM – 5:30 PM Summary: We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients– processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation –attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor’s degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA · 80% covered Medical Insurance & 80% covered Dental & Vision insurance Full Time M-F 9:30 AM – 5:30 PM Summary: We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients– processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation –attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor’s degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA · 80% covered Medical Insurance & 80% covered Dental & Vision Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

Job DescriptionOur growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today!Compensation: $70,000 - $85,000 yearly Responsibilities: • Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations, • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding, • Consult with clients to help process quotes and issue renewals or any updates needed to current policies, • Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy, • Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updatesQualifications:, • Applicants must have an active insurance license in their state or be willing to get licensed in 90 days, • We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well, • Candidates should be very strong communicators and problem solvers, and have great follow-up skills, • Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match, • Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)About Company The Heritage Group has been providing insurance services, solutions, and professional advice to businesses and individuals since 1993. Our approach is highly consultative, leveraging over 100 years of combined experience in designing and implementing innovative, comprehensive insurance solutions. We continually monitor each client’s insurance portfolio review and reassess their changing insurance needs. Benefits • 401(k) employer matching 4%, • Health Insurance, employer paid 100%, • Life insurance, employer paid 100%, • Dental and vision insurance are offered, • Generous vacation, sick, personal paid time off

Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Description of Duties & Responsibilities:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Club Managers, Personal Trainers and Membership Sales Talent! Our growing Anytime Fitness club(s) in Westchester County are adding to the Team the best-of-the-best gym membership managers and certified coaches/trainers. Part time or Full Time Available for the right person, plus opportunities to make additional commissions. Assistant or full Gym Manager with 1+ years experience in managing fitness center(s); must live locally (30 Minute Radius). Personal Training Certification + experience is strongly preferred. MUST be available work weekends (at least 1 full weekend day), evenings (until 9pm potentially) and Holidays (we are a 24/7 access facility, always open for members). Must have your own, reliable car and be 18+ years of age. This is not a seasonal position. Compensation and hours will be based on experience, certifications/background and availability. Below is a list of general duties (but not limited to): • Exceptional customer service at the club ( i.e. handling prospective members, members' needs, billing, security etc.)., • Managing facility with top-notch cleaning and organizational skills., • Managing emails and/or daily ongoing marketing + communications (phone, text, Club-Os)., • Sales of Membership and Personal Training (ideal for those certified in training)., • Clerical office work (i.e. CRM database, some filing, payment tracking/billing)., • Positive and friendly attitude., • MUST be willing to work evenings, weekends, and Holidays. Please send your complete resume, brief cover letter describing your strong points relevant for this position, and two references. Persons living further outside a 20 minute radius will not be considered, sorry. We look forward to meeting you!' Expected hours: No more than 40 per week Benefits: * Family discount * Health insurance available (optional) * Paid time off * Tuition reimbursement Experience level: * 1 year Shift: * 8 hour shift * Day shift * Evening shift * Morning shift Weekly day range: * Every weekend 930am-7pm potential * Monday to Friday 930am-930pm potential Language: English + * Spanish (Preferred) License/Certification: * Certified Personal Trainer Certification (Preferred, or willing to obtain) Work Location: In person

Job DescriptionWe are looking for a detail-oriented Client Accounting Specialist to join our team in West Henrietta, New York. In this role, you will be responsible for managing accounts receivable processes, ensuring accurate cash application, and maintaining compliance with company policies. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment. This is a long-term contract position offering the opportunity to work with dynamic clients in the payroll services industry. Responsibilities: • Accurately process and post daily cash receipts to client accounts and invoices based on provided remittance details., • Ensure same-day completion of all cash application tasks to maintain timely financial records., • Verify invoice documentation for accuracy and address discrepancies by liaising with internal teams., • Conduct research and reconciliation of financial data to ensure compliance with company standards., • Maintain adherence to internal controls and policies for consistent and accurate accounting practices., • Identify and escalate potential fraudulent activities during verification processes., • Collaborate with internal departments to resolve missing or incorrect information efficiently., • Monitor financial transactions for accuracy and provide detailed analysis when required., • Assist with ad hoc financial tasks and reporting to support business operations., • Build strong client relationships through clear communication and reliable service.• At least 2 years of experience in accounts receivable, with high-volume cash application preferred., • High school diploma or equivalent education required., • Solid understanding of accounting principles, especially related to accounts receivable., • Proficiency in Microsoft Excel and experience with accounting systems or software., • Exceptional verbal and written communication skills to interact effectively with clients and teams., • Strong analytical, organizational, and time management skills to handle multiple tasks efficiently., • Detail-oriented and able to work independently under pressure while meeting deadlines., • Customer-focused mindset with a commitment to accuracy and high-quality service delivery.

Job Description Job Description For more than three decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. We have helped transform spaces, enhanced homes and allowed people to get more out of life. As the first point of contact, it is paramount that this candidate is personable and able to establish a professional relationship with clients. The ideal candidate will bring a positive, friendly, and helpful personality to lead our showroom teams in delivering on the California Closets experience. Job Summary: The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences. Responsibilities: • Answer & direct incoming phone calls, • Schedule appointments for clients with our Design Consultants, • Complete COI’s [certificate of insurance] for upcoming installations, • Assist customers in the showroom, providing information about product and services, • Assist clients picking up or dropping off material at the showroom [shelving, hardware, etc.], • Maintain white glove cleanliness of the showroom, • Customer Service experience in retail, hospitality, call center, or similar., • Available to work weekdays 9am-5pm with rotating Saturdays., • Available to work in both Tribeca and Upper East Side on a weekly basis, • Experience with CRM software, MS Office, email, and internet, • Professional appearance, • Self-motivated and the ability to work independently with minimal supervision., • Ability to multi-task and deal with a wide variety of people., • Personable with effective communication skills – both written and verbal, with a wide variety of people., • Ability to enter data while on the phone with a client., • Manage time effectively., • Ability to quickly learn the features and benefits of our products., • Medical, dental, vision, and life insurance., • 401k with match, • Paid time off, • Prolonged periods sitting at a desk and working on a computer.

Job Description Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point. Salary Range: $80,000-$100,000 Reporting directly to the Associate Director of Accounting, the Associate Accounting Manager will work cross-functionally supporting our omnichannel business, with an expanding e-commerce AND retail business. This is a unique opportunity to be on the ground floor of creating and implementing process improvements. We are looking for a team player who is ready to think strategically, act with integrity, and have fun while doing it. This role is based in New York, NY. Key Responsibilities: • Assist in accounting functions, including but not limited to accounts payable, accounts receivable,, • Inventory, cash management, COGS, revenue, prepaid, fixed assets, equity, and taxes, • Support the month-end close processes, including preparing journal entries and supporting reconciliations, • Perform monthly analytics to ensure completeness and accuracy of financial statements, • Including reconciling, researching, and resolving discrepancies, • Ensure compliance with local, state, and federal government requirements, including preparation of business and tax-related needs for new studio locations, • Minimum of 5 years working experience in Accounting, • Bachelor's degree in Accounting, Finance, or related field, • Experience with QuickBooks and other ERP systems, • Advanced Microsoft Excel skills, • Familiarity with G-Suite, Shopify, and Tableau, • Attention to detail and the ability to analyze large amounts of data, • Experience with multi-unit, inventory businesses, • Driven, creative problem solver who consistently acts with integrity and speaks up, • Flexible Work Environment (3 days in office, 2 days work from home), • Comprehensive Medical, Dental, and Vision Insurance (including a plan option with $0 in-network mental health visits), • Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP), • Voluntary Life Insurance, • Health and Commuter Tax-Advantaged Accounts, • Stock Options in connection with the Company's Equity Incentive Plan, • 401(k) Retirement Savings Plan, • Paid Time Off, Paid Safe & Sick Leave, and Paid Parental Leave, • Paid Sabbatical After 4 Years of Service, • Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!) Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Click here for the Studs Privacy Notice for California Applicants.

Job Description Change Management Analyst (Call Center Operator) *Please do not apply if you do not have Telecom Experience * * US Citizens ONLY* Location: Rochester, NY Work Arrangement: Position Summary The Change Management Analyst is responsible for coordinating and managing maintenance events within a nationwide fiber network to minimize customer service disruptions and ensure timely restoration of services. This role acts as a central point of coordination across internal teams, vendors, and customers, supporting maintenance execution through planning, analysis, communication, and real-time troubleshooting. Key Responsibilities Maintenance Coordination • Coordinate internal and vendor-led maintenance activities, • Review and assess Methods of Procedure (MOPs), • Perform circuit impact research, assessment, and validation, • Coordinate maintenance schedules with internal teams, vendors, and customers, • Research customer information to ensure accurate and timely notifications, • Provide support via the Change Management (CM) support line to log and track maintenance progress, • Support technicians in the field through remote troubleshooting (no field work required), • Serve as the primary point of contact for all Change Management and Service Assurance inquiries, • Participate in record validation and data accuracy projects as assigned Required Knowledge & Experience • telecommunications experience, • Hands-on working knowledge of:, • SONET, • IP protocols and routing, • Layer 2 switching, • WDM, • Dark fiber services, • OTDR testing, • Experience with NMS alarm monitoring, • Working knowledge of circuit inventory systems (e.g., OSP Insight, Netcracker), • NOC or Operations experience preferred, • Familiarity with equipment such as Nortel 6500/5200, Lambda Unite, Infinera Technical & Professional Skills • Proficiency with Microsoft Office products, • Strong judgment, concentration, and decision-making skills, • Excellent attention to detail and organizational skills, • Ability to multitask in a fast-paced environment, • Strong customer service skills with a customer-first mindset, • Positive attitude and ability to work effectively in cross-functional teams Preferred Qualifications • 2–4 years of service provider experience, • Certifications preferred: CCNA, CCNP, ITIL, Network+, • Experience with:, • Cisco routers and switches, • Cisco ONS, • Lucent DMX, • Juniper MX and EX series, • MRV, • Experience with BGP, IPv6, and/or JUNOS is a plus Education • High School Diploma or GED required

Job Description We are currently seeking a Customer Service Representative for an international company that operates within the transportation industry. The Representative will provide a service to customers who require assistance with issues involving their fare media cards and accounts. They will be responsible for providing professional, knowledgeable, and courteous call support to all cardholders, patrons, and transit operators. This position typically works under close supervision and direction. This position requires 100% onsite presence based out of Buffalo, NY. Job Duties • Answers all incoming fare media phone calls from customers., • Processes all fax and email inquiries., • Performs all assigned tasks as quickly and accurately as possible., • Follows all established policies, procedures, and written/verbal instructions., • Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible., • Answers all inquiries related to fare media., • Initiates outbound calls as needed. Qualifications • High school degree, or equivalent, plus 1 year experience in a Customer Service/Call Center., • Must be a good team player., • Must possess a positive attitude., • Must excel in a fast-paced environment., • Able to work and respond in a high-volume situation., • Willing to work extended hours., • Ability to type 40 plus words per minute (WPM)., • Proficient in Microsoft Office Hourly Rate: $17.00 Garnet River® is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams and technical solutions. Our staffing division works as a recruiting arm for companies in the region and across the country. Clients turn to us to help them find professional talent. Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)

Job DescriptionReding Inc stands as the foremost HVAC company in Western New York, renowned for its unparalleled expertise and commitment to excellence. With a dedicated team of professionals who embody the values of pride, skill, and familial warmth, we have set the standard for superior HVAC services in our region. We prioritize fostering a familial atmosphere within our company, valuing each team member and cultivating a work environment where everyone feels respected, supported, and motivated to deliver their best. Our commitment to treating both our employees and customers like family is the cornerstone of our success. Position summary: To assist in the achievement of the company's strategic objective and annual goals through the delivery of exceptional service and support reflective of Reding Inc's vision, mission, purpose and values. We are looking for both full/part time candidates. Qualifications: Highschool Diploma/ GED Preferably 2 years of Customer Service experience Strong ability to communicate clearly with a positive, nurturing manner. Computer Skills Required Responsibilities: Respond to incoming customer calls with courtesy, offering appointment windows and requested lead times. Engage in outbound calling to secure the appropriate amount of scheduled calls and club memberships required for a successful service operation. Maintain complete, accurate and updated information in the customer database. Work with Dispatch to schedule service calls and debrief technicians with accurate customer information. Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently. Ensure “Club Memberships” are renewed and preventative maintenance appointments are scheduled for technicians. Perform other duties as assigned. We sincerely thank all applicants in advance for submitting their interest in this position.

Job Description Packaging company in Rochester, NY is busy. Due to client demand, the company is hiring an experienced CSR for day shift. Responsibilities include: • Gather all necessary information to input job orders as directed by sales and/or clients., • Review all new orders to ensure accurate and timely completeness., • Prepare estimates and provide quotes as required., • Track orders throughout manufacturing process keeping clients and sales informed., • Work closely with outside print vendors on job details and status., • Communicate with clients on status of jobs and any questions they may have., • Minimum 3 years' customer service, account or project management experience in the printing, die cutting or prepress industry., • Working knowledge of prepress, platemaking, and flexographic printing preferred., • Working knowledge of die cutting and/or die making a plus., • Detail oriented and able to multi-task several on-going projects., • Excellent communication skills primarily via phone and email., • Proficient on MS Word, Excel and Outlook., • Professional and diplomatic demeanor., • Individual and team contributor. Hours: 8 - 4:30 with occasional paid OT. Starting rate $52,000 - $65,000 + benefits, PTO, and 401k match. Company DescriptionNationwide, recruiting firm for the Printing & Packaging industries representing premier firms. We treat candidate information in strict confidence.Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.\r\nWe treat candidate information in strict confidence.

Job DescriptionPosition: Insurance - Commercial Line Account Manager (Mid Market Generalist) Location: Schenectady, NY Salary: $70,000-85,000 depending on experience, knowledge, and qualifications Position is in office, but will consider local candidates for hybrid remote. Job Summary: Independent Agency is looking for an experienced Senior Account Manager with a generalist background to join their team. This position will be responsible for a significant book of business consisting of commercial accounts from a variety of industries. This individual plays a significant role in maintaining the relationship between the service team, clients, and the insurance carriers. Duties and responsibilities include but are not limited to: Coordinating annual marketing efforts and carrier negotiations; Providing detailed cost and coverage analyses; Answering client policy and coverage questions; Consulting with clients on mid-term policy changes; Providing monthly reporting of client values to carriers; Coordinating and conducting claim review meetings for selected accounts; Visiting client sites to identify potential exposures and needs; Review loss analysis and complete risk management analysis Work with producers to complete action steps necessary to close renewals including gathering and researching risk management/insurance and renewal data for marketing. S/he secures the renewal of existing business with assigned accounts and oversees activities related quality of service provided to clients. The position involves working with multiple producers in the Agency. Required Competencies: P&C License required Advanced designations desired, but not mandatory Extensive knowledge of a variety of insurance coverage products Excellent knowledge of and effective negotiation skills with insurance carriers, brokers, wholesalers and alternative risk markets Ability to provide first class service to assigned accounts including certificate issuance, returning phone calls and education of client staff with respect to insurance in general Ability to communicate verbally and in written form with clients, insurance company personnel and other vendor and third parties Knowledge of claims including participation in claim reviews Risk Management background is desired All inquiries will be kept confidential

Job DescriptionBenefits: • Licensing Bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Overview A fast growing service company located in Glendale, Queens is looking for a Customer Service Rep/Office Assistant with a clear speaking voice. Responsibilities Responsibilities include, but are not limited to, handling incoming calls and data entry. Candidates must have pleasant and professional phone manners. Must be punctual and reliable. Prefer candidates living close to Ridgewood / Glendale area. Working hours will be 8am to 4pm, Monday thru Friday. Must be flexible with hours if required. Starting pay $17.00 p/h depending on experience. Call at (718) 366-4999 to schedule an appointment for interview or email us your resume.

Job Description TEKsystems is hiring several Customer Service Representatives to work for a client in the Rochester, NY area. This opportunity will take place ON-SITE. Reputable company, competitive pay, hybrid available if time goes on -- Client is truly looking for candidates wishing to find a career path. They offer a development roadmap through the two years with opportunities to pursue several positions in this department and others. Qualifications -1-2 years in a customer facing position handling happy to irate customers -1-year high volume (60+) call center experience. -Must have examples of de-escalation situations they have handled and resolution Job Description -Answers or places calls to customers to learn about and/or address their needs, concerns, or other issues with products or services -Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued -Engages in active listening with customers, confirming or clarifying information and diffusing escalated situations, as needed -Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability -Utilizes job-specific software, databases, scripts, and tools appropriately when addressing a variety of different topics presented by customers -Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service -Engage with customers to assess needs and make sales recommendations for products or services that may better suit identified customer needs -Participate in training and other learning opportunities to expand knowledge of the company, products, sales and services and perform any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values Training The first couple weeks will be paid training on site. In depth 1:1 training. Work Environment/Hours Fast-paced call center environment. Monday-Friday 8am-5pm Pay $19/hr. If interested, please apply with your most up to date resume and a recruiter will reach out to you right away! Job Type & Location This is a Contract to Hire position based out of Rochester, NY. Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rochester,NY. Application Deadline This position is anticipated to close on Feb 12, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. CUSTOMER SERVICE REPRESENTATIVE $20/HOUR IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Next Start Date: Monday, March 23rd, 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service, • Representing a Fortune 100 company and being the voice of Spectrum, • Troubleshooting and resolving technical issues related to cable and video services, • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more, • Resolving TV inquiries while creating best-in-class customer experiences, • Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2025-67421 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Tonawanda, New York. This is a Contract to permanent position, offering an excellent opportunity for detail-oriented growth and long-term stability. The ideal candidate will provide exceptional support to clients, manage inquiries efficiently, and contribute to a positive team environment. Responsibilities: • Deliver outstanding customer service by addressing client inquiries and resolving issues promptly., • Process and manage orders with accuracy and efficiency, ensuring smooth workflow., • Collaborate with team members to maintain a cohesive and productive work environment., • Handle inbound calls with professionalism, providing solutions and guidance to customers., • Organize and maintain files and documentation to ensure accessibility and compliance.• Proven experience in customer service or a related field., • Proficiency in order entry systems and processes., • Strong communication skills with the ability to manage inbound calls effectively., • Ability to work collaboratively within a team-oriented environment., • Excellent organizational skills for managing files and documentation.

Job Description Client Liaison is a hybrid, client-facing service professional responsible for supporting and maintaining a positive and compassionate experience for clients throughout the hospital. This role provides both on-floor assistance and administrative follow-up to ensure clear communication, timely support, and consistent service standards. The ideal candidate will be warm, articulate, empathetic, and able to navigate complex or emotionally charged interactions with professionalism. He or she should be comfortable working in a fast-paced environment, quick to assess client and patient needs, and able to collaborate effectively with all medical departments, Client Services teams, and leadership. Qualifications • 3 years high level customer service representative in veterinary/human healthcare., • Exceptional customer service skills; strong verbal, written, and interpersonal communication; ability to manage sensitive interactions with empathy and diplomacy, • Effective de-escalation and real-time conflict resolution abilities, • Highly organized and able to multitask under pressure, • Proficiency in MS Office and Outlook; comfort with hospital software systems, • Associate's or Bachelor's degree preferred, • Proficient in Medical Terminology Responsibilities, • Supports the Client Satisfaction Team with case follow-up and service recovery and documentation., • Client Experience & On-Floor Support; Provides real-time support to clients during their hospital visit, ensuring their questions and concerns are addressed promptly; Conducts regular rounds on all client-facing floors to assess client needs, identify any service or communication gaps, and support departmental workflows; Assists with live conflict resolution and escalates concerns to the Client Satisfaction Manager when appropriate; Reinforces hospital policies and service expectations in a clear and supportive manner, • Conducts follow-up communication with clients and assists with service-related inquiries, • Logs client feedback in NAVEX and maintains accurate data for reporting and is responsible for departmental KPIs., • Works closely with medical teams and other support staff to ensure seamless communication, • Assists with coordinating resolution plans for on-floor client issues, • Participates in trainings, service initiatives, and staff education, • Performs additional duties to support a positive client experience and smooth operations Shift: Tues- Saturday 11am to 7pm Hybrid schedule 3 days onsite 2 days admin which will be at 425 office. FLSA Classification: Exempt position due to the nature of the role which handles sensitive company and client information Benefits • Competitive salary, • 5-day work week, • Comprehensive benefits including health insurance with medical, dental, and vision benefits, very generous paid time off, paid continuing education time-off and stipend, and 403-b retirement plan with employer contribution., • School loan debt forgiveness opportunity as a non-profit hospital, • Non-corporate practice with no pressure for percentage pay A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description Mohawk Insurance Services, Inc. is looking for an experienced Commercial Lines Account Manager to join our team. This is a dynamic role, that will provide a spectrum of innovative strategies to develop and maintain customer's insurance and risk management needs. Core responsibilities include: · Marketing and account management for assigned clients. · Coordinate all aspects of renewal marketing process with client and provide program structure, review and analysis. · Prepare account specifications, negotiate pricing and finalize policy conditions. · Prepare summaries to be transmitted with policies. Policies to be checked and transmitted in a timely manner. · Prepare invoices, work with staff to issue COIs & EOIs in an expeditious manner that will meet both client and vendor needs. · Prepare account proposals for presentation. · Provide technical competence in areas of coverage and current markets. · Explain and clarify coverage forms to clients. · Manage account services, coordinate and direct the activities. · Expand existing accounts by developing new coverages. · Thorough documentation is required on each account with proper E&O procedures strictly followed. · Ability to handle complex accounts. · Other duties and special technical projects as assigned. Desired Qualifications: · Excellent verbal and written communication skills. · Ability to prioritize effectively and meet deadlines. · P&C Insurance license required. · CIC or equivalent designation preferred, such as CPCU or ARM. · Minimum of 4 years of insurance experience in an Account Management position. · Proven analytical, marketing, and organizational skills. · Strong computer skills particularly with MS Word and Excel required. · AMS 360 Agency management system knowledge.

Job Description We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: • Pay Range: $19-$21 hourly, • Starting Pay: $19/hr, • At 3 Months: $19.50/hr And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, • Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed., • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy., • Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter), • Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!, • Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!, • Professional Development: Extensive internal growth and professional development opportunities We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training), • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive, • Complete customer paperwork and include thorough notes in our customer tracking system, • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy., • Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements., • Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems., • Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana)., • California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)., • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours), • Must be able to read, write, speak and understand English, • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat, • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."

Job Description SUMMARY: The Commercial Insurance Account Manager is the inside sales and service representative for the insurance agency’s commercial insurance clients and their staff regarding all insurance service needs. A successful Account Manager is an excellent communicator, an expert in commercial lines coverages and service, and facile with the agency’s computer systems. The Account Manager must understand the details of their assigned clients’ insurance program, document the insurance coverage terms and conditions accurately in the agency’s management system, and effectively communicate complex insurance concepts to their clients. Additionally, the Account Manager will review and analyze insurance policies to ensure accuracy and be able to evaluate and assess contractual requirements, determining their impact on the current insurance program. This position is ultimately accountable for both the service related documents provided to clients and the data and content in the Agency’s Management System. Applicants must be willing to perform all necessary job functions and hold all customer information confidentially. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Communicate with clients via email and phone regarding their insurance questions and service needs., • Create certificate templates and issue required evidences of insurance to both the client and the clients’ customers and vendors., • Invoice insurance policies and issue insurance binders., • Review and analyze contracts presented by the client. Comparison of contractual requirements to existing policies noting any gaps in coverage and determination of the need for job specific policies., • Communicate the need for job specific policies to the client., • Order, place, invoice and issue evidence of any project specific policies (OCPs. RRPs, and Builder’s Risk policies)., • Cross Sell other policies and products as needed based on program analysis and discussions with clients., • Receive requests for policy changes from client, request issuance of policy endorsements from insurance carrier., • Review and invoice insurance carrier audits, endorsements, cancellations and any other carrier correspondence for accuracy and then document appropriately in the agency management system., • Review policies for accuracy against the proposal presented to the insured, the expiring policies terms and conditions and the agency management system information., • Locate and request corrections to insurance carrier errors., • Assess client’s insurance program to identify potential gaps and/or uncovered exposures, as well as looking for account rounding and expanded coverage opportunities., • Perform special projects or additional duties as assigned.

Job Description Service Gurus is seeking to hire 10 experienced Debt Collection in Niagara falls with proven track record. Must possess current successful third-party collection experience. Hourly Rate: $15-$25/hr (dependent on collection experience) Pay Cycle Bonus: earn 10% every dollar collected once you hit bi-weekly goal. Monthly Bonus: earn 20% for every dollar collected over goal. Please submit your resume with contact information and someone from our HR department will contact you, if your experience match our qualifications, or call 888-881-7477 Job # 5563 for AI interview. Company DescriptionService Gurus Inc. is a labor force service provider. We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.Service Gurus Inc. is a labor force service provider. We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.

Job Description Accounting Manager $90-120,000 | Flexible Schedule | Half-Day Fridays | Family-Like Culture Got the CPA burnout? Imagine an executive leadership team that actually values balance — not just during tax season, but year-round. If you think that doesn’t exist, think again. This Albany-based CPA firm is proof that you can do meaningful accounting work and have a life. We’re looking for an Accounting Manager who thrives on client relationships, loves solving problems, and wants to join a team that genuinely enjoys working together. What You’ll Do: Handle a mix of business and nonprofit accounting while supporting clients with QuickBooks and general accounting guidance. Overseeing 2 staff level accountants. What We’re Looking For: • 5+ years of accounting experience, • CPA firm experience preferred, • CPA designation or track is a must, • Expert in QuickBooks (Desktop & Online), • Experience with Lacerte and CCH Tax Access preferred Benefits: • 17 days PTO (staff) / 25 days (manager), • Single health coverage paid in full, • 401(k) with 3% match after one year Benefits: • 401(k), • Dental insurance, • Disability insurance, • Flexible schedule, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Work Location: In person Company DescriptionExpress Employment Professionals is a leading staffing provider in the U.S., Canada, South Africa, and Australia. Every day, we help job seekers find work and help businesses find qualified employees. The Capital Region Express Employment Professionals is a leading staffing agency in the Albany area servicing professional direct hire roles as well as short term workforce solutions to employers.Express Employment Professionals is a leading staffing provider in the U.S., Canada, South Africa, and Australia. Every day, we help job seekers find work and help businesses find qualified employees. The Capital Region Express Employment Professionals is a leading staffing agency in the Albany area servicing professional direct hire roles as well as short term workforce solutions to employers.

Job Description Tesis Laboratory is seeking a billing professional. Remote work is available. This position is responsible for all molecular genetic laboratory billing and revenue cycle management, thorough insurance benefit investigation of new referrals, a small assignment of collections with a variety of payers, authorization requests, and claim submission. ESSENTIAL DUTIES: • Accurately interprets patient insurance, prescription, and other health-related documentation., • Conducts medical insurance verification and investigations for commercial and government payors., • Communicates with insurance companies, patients, providers, and prescribers to coordinate reimbursement and access solution., • Reviews unpaid accounts to determine status and taking appropriate action to ensure payment., • Reviews all claims for compliance and completeness for claims submissions., • Researches available alternative funding options to reduce patient's financial burden, • Always maintains a high degree of confidentiality due to access to sensitive information., • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department., • Works with customers and affiliates on reporting, best practice, and strategic planning to optimize growth within a compliant environment., • Reviews and designs KPI to ensure proper financial performance of assigned Laboratory clients., • Follows all Medicare, Medicaid, and HIPAA regulations and requirements., • High school diploma or equivalent is required; Undergraduate degree is preferred., • Experience in Genetic Lab Billing, Accounts Receivables, and/or Collections within a healthcare or insurance environment is required., • Computer proficiency -- MS Office and Web-enabled applications strongly preferred, • Customer service skills required., • Understanding of the requirements of Medicaid, Medicare, and Insurance billing for genetic laboratories in all MAC’s is required., • 5 years’ experience with Laboratory medical billing., • 3 years minimum with Cancer Genomics billing., • 1 year with R & D of molecular genetics panels., • Certified Medical coder or biller with AHIMA or affiliated organization., • Experience with managing clients and/or employees preferred.

Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. SML supports remote work for AL, AZ, CT, FL, GA, MA, MN, NY, NJ, NC, OH, PA and TX. If you are interested in this position, but don’t live near Binghamton, NY, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Description of Duties & Responsibilities:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. If you are interested in applying for this position, please obtain a “Career Advancement Application” from the Human Resources Department or from the ADP Portal. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Job Description Job description Are you looking for a fast-paced environment with great earning potential? The demand for automotive services is increasing!!! -- Nissan of Smithtown is looking for several Call Center Representatives to keep up with the demand in phone traffic. Apply to be a member of our service or sales team today! JOB DESCRIPTION: Do you have experience in being a Telemarketer or Appointment Setter? We have the phone traffic to keep you busy. We operate the one of largest Nissan Sales and Service departments on Long Island. Salary and lucrative bonuses -- if you're motivated by money --Earn $40,000+ /year apply today. Responsibilities (include but not limited to): • Prospect daily for potential customers, • Call and email prospects in an effort to set an appointment., • Learn to overcome objections and ask for the appointment., • Prepare follow up literature to market to these clients., • Track activity and complete reports., • Some telemarketing experience preferred, • Outstanding communication skills in both verbal and written., • Confidence in your ability to be successful., • A desire to work in a commission, performance based, environment., • Great attitude with high energy personality., • Excellent customer service skills., • Professional appearance and work ethic., • Self-starter and self-motivated., • Huge Earning Potential, • Full Training & Support

Job DescriptionBenefits: • 401(k), • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Job Description: As a Call Center Representative, you will be the first point of contact for our patients. Your primary responsibilities will include: • Receiving and managing inbound calls from customers with inquiries, concerns, or requests., • Providing accurate and comprehensive information about our products and services., • Resolving customer issues, complaints, and inquiries in a professional and efficient manner., • Documenting customer interactions and maintaining accurate records., • Escalating complex issues to the appropriate department or supervisor when necessary., • Staying up-to-date on company products, services, and policies to better assist customers. Qualifications: To be successful in this role, you should have the following qualifications: • High school diploma or equivalent (college education is a plus)., • Previous customer service or call center experience is preferred but not required., • Excellent communication skills, • Strong problem-solving abilities., • A positive and patient attitude., • Ability to work well in a team and adapt to changing situations., • Proficiency in basic computer applications., • Proficiency in a second language (Spanish, Russian, Bengali, etc.) is highly preferred Benefits: We offer a competitive compensation package, including salary, bonuses, and benefits, which may include health insurance, retirement plans, and more. In addition, you will have the opportunity for professional growth and development within our organization. How to Apply: If you are ready to embark on a rewarding career in customer service and become an integral part of the Levin's Drugs team, please submit your resume to this job post. Join us in making a difference in the lives of our customers and delivering top-notch service. We look forward to receiving your application!

Job Description POSITION SUMMARY: • Our call center representatives handle multiple phone calls using established scripts, protocols and service processes. They respond to each call in an efficient, effective, and professional manner., • Patient Care Coordinators in our Orthopaedic Surgery practice perform duties that include but are not limited to: scheduling patient appointments, checking patients in, collecting payments, setting up appointments for MRIs, scanning, printing, verifying insurances, and maintaining patient records., • This position will be mainly based in our Queens office, and may require travel to our Manhattan or Brooklyn offices as needed to back up other colleagues if they call out., • POSITION REQUIREMENTS :, • High School Diploma or equivalent., • Minimum 2 year experience preferred., • Strong customer service skills with ability to multi-task., • Orthopedic specialty experience preferred., • Ability to complete documentation promptly and accurately., • Ability to use sound judgment; possess a calm disposition and the ability to work easily with others, • Familiar with Criterions EMR or similar EMR/EHR platforms, • English/Spanish bilingual is a PLUS *Duties and responsibilities may vary by office; including but not limited to: • Greet patients politely and professionally immediately upon arrival., • Schedule patient appointments., • Update patient records to ensure accurate information: contact information, insurance, medical history, etc. as required., • Patient registration and collection of co-insurance and co-payments., • EMR software data entry, • Relay important information regarding appointments, financials and follow-up to patients., • Ask and record source of referral for all new patients., • Comfortable with traveling throughout the five boroughs, • Punctual with time, • Maintain cleanliness of work space and waiting room area. Job Type: Full-time Salary: $17.00 - $20.00 per hour Benefits: • 401(k), • Dental insurance, • Flexible spending account, • Health insurance, • Health savings account, • Paid time off Compensation for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. Please note we participate in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the United States.

Job DescriptionBenefits: • Bonus based on performance, • Flexible schedule Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customers call, collect relevant information, • Refer to premade scripts for a variety of customer service topics, • Create appointments.Qualifications, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description Role: Call Center Representative Project Type: Contract Assignment Shift Timing: 11:00 AM – 7:00 PM Pay Range: $34–36/hour Location: New York, NY 10004, United States Required Skills & Experience: • Minimum two (2) years of call center or customer service experience, • Bilingual (Spanish) Must Have, • Strong verbal and written communication skills, • Active listening and customer engagement skills, • Strong problem-solving and issue-resolution abilities, • Extensive phone handling experience, • Computer literacy and ability to work with customer service systems Project Description: Supported customer service operations by handling high-volume inbound and outbound calls while delivering exceptional service and technical support. Responsible for resolving customer inquiries and complaints, ensuring satisfaction, and maintaining professionalism in a fast-paced call center environment. Key Responsibilities: • Managed incoming and outgoing calls to provide timely customer support, • Responded to customer questions and concerns while delivering accurate information, • Resolved customer complaints efficiently and professionally to ensure satisfaction, • Provided technical support and guidance to customers as needed, • Maintained strong communication standards through clear verbal and written interactions, • Demonstrated active listening skills to fully understand customer needs and issues, • Applied problem-solving techniques to identify root causes and deliver effective solutions, • Performed additional assignments as required to support operational needs, • Utilized computer systems effectively while maintaining accurate call documentation Education: • High School Diploma or GED (required) Skills Utilized: • Customer Service & Call Handling, • Complaint Resolution, • Technical Support, • Active Listening, • Verbal & Written Communication, • Problem Solving, • Computer Literacy, • Time ManagementCompany DescriptionPride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Job DescriptionCompany Description About NYPCC New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. With over 50 years of experience, we remain deeply committed to clinical excellence and meaningful care for the communities we serve. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and we are proud to hold Mental Health America’s Platinum Bell Seal. These honors reflect our mission-driven culture and our strong emphasis on employee well-being, professional growth, and lasting impact. Why Work at NYPCC: • We Pay Down Your Student Loans!, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Match!, • Continuing Education Opportunities Available, • Professional Development through NYPCC Academy, • Amazing Workplace CultureJob Description, • Answer all inbound calls with professionalism and customer service framework communication., • Following up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed, • Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls (outbound calls), • Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance, to escalate, resolve and conduct service recovery., • Identify and escalate emergency distress and/or client safety concerns calls to Senior Clerical for guidance or further escalation to management and/or clinical supervisors., • Document and complete Call Center Form for data call log. Fulfill surveys/reports issued by Call Center Supervisor as needed., • Complete Call Center task assignments provided by management team, • Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals., • Maintain confidentiality and always comply to HIPAA regulations., • Assist with intake calls for case management as needed for coverage and staff call outs., • Provide support to the clinical team and chart maintenance as needed., • Perform other duties and tasks as assigned by Senior Clerical Team, • Perform other related duties and tasks as assigned by the Call Center Supervisor.Qualifications, • Must be fully Bilingual in English and Spanish, • Must have 1 to 2 years of Call Center Representative experience in a fast paced office, preferably in medical or community mental health office, is required., • High School Diploma or equivalent is required, • Must be proficient in MS Office (Outlook, Word, and Excel), • Must have the ability to learn new software, • Possesses the personality and demeanor to work with difficult clients, • Must be detail-oriented and have the ability to multi-task, • Must be a team player, • Thrives under pressure in an outpatient client environment, • 1 form of picture ID (non-expired), • Unexpired passport: OR, • Driver’s License AND Social Security Card; OR, • State ID Card AND Social Security Card Additional Information • This is a FULLY REMOTE POSITION, • Schedule Options:, • Tues-Sat, • Sun-Thurs, • Must be willing and able to travel to Bronx clinic for a 30 day onsite in person training period before transitioning into fully remote., • MUST LIVE IN THE TRI-STATE AREA, • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC, • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism. Compensation commensurate with experience and qualifications. NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission. NYPCC is an Equal Opportunity Employer All your information will be kept confidential according to EEO guidelines. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Description We are looking for a number of Customer Centre Representatives. You will be working for an industry leader in the BPO space and helping their clients. We are expecting a large number of applicants, so please be patient with us, and will revert as soon as we can. Requirements As part of the day-to-day operations, the associates will be expected to perform the following: • Manage customer accounts for their end-to-end service activation., • Informing customers about the process scheduling of appointments and service activation, • Effective and efficient use of all relevant systems to access information and provide relevant solutions for the customer, • Engage customers by utilizing effective questioning techniques to identify issues, • Time management and the ability to prioritize workloads to meet targets, • Meet all productivity and quality performance measures related to the role To be successful you will have: • Proven experience working in a fast-paced call center or customer service environments, • Customer-centric and should be committed to improving customer experience., • Possess effective problem-solving skills and have the ability to deliver timely resolution., • Ability to work under pressure and handle difficult customers., • Ability to communicate effectively with customers, Field Technicians, and Personnel from other parts of the business., • Analytical and technical skills (e.g. database, telecommunication systems), technically appropriate communication skills, clear understanding of all processes/work instructions, and an understanding of network and products specific to the role About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at . Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Competitive Compensation, • Aggressive Bonus Structure We are hoping candidates will work a minimum of 25 hours per week between the hours of 10am - 530pm It is a phenomenal opportunity for someone looking to make quick money with limited training/requirements. Qualifications • Fluent English and Spanish, • Own a laptop / computer