Customer success jobs in Raleigh, North Carolina - Page 14Create job alerts

EverPro is seeking a strategic and execution-focused Director of Customer Success Operations to lead operational excellence across our post-sale functions including Customer Success, Support, and Professional Services. Reporting to the Head of Revenue Operations, this leader will be a key partner to

Develop and execute customer success strategies that align with the customer's business objectives, ensuring the delivery of tangible outcomes. The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficie

As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement. Think critically, creatively, and independently

Manage, hire, and develop a team of Customer Success Managers who have deep industry experience with the aim of maximizing customer retention and happiness in our Strategic segment. Director, Customer Success (East). With a top-rated customer success team recognized on G2, Attentive partners with ma

Contact customers as required to ensure PO's are issued prior to expiration, prioritizing communications based on dollar amount and customer need. Support Renewal Reps are responsible for driving online quoting and PO acceptance online by customers as well as driving auto renewal and other customer

As part of Riverbed's Customer Success team, you'll play a vital role in helping our customers realize the full value of the Riverbed platform. Title: Customer Success Manager ( Bi-Lingual English/French Speaking). With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disru

Develop broad and deep customer relationships, promoting strong customer loyalty & highly referenceable customers. Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are accurately recorded and follow-ups are scheduled. Manage a customer base of 30+ customers,

Customer Success Specialist role:. Adding new CSS team members! Customer Service Specialists serve as the frontline representative of the Unison brand, delivering white-glove service to homeowners across our partner communities. At SOR, we use technology and efficiency to provide exceptional custome

The successful candidate will have a proven track record in managing customer relationships, driving customer satisfaction, and promoting customer retention and growth. We are on the hunt for a dynamic, energetic, and experienced Customer Success Manager to join our fast-paced, innovative tech servi

Experience in EdTech and/or Customer Success. Develop clear goals for the account's implementation, and build shared investment in a healthy successful implementation, so that everyone knows what "success" looks like and you can guide the account through the year accordingly. Our Partner Success tea

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a trusted advisor to a portfolio of customers across our SMB and Mid-Market segment. Experience with customer lifecycle programs, customer journey mapping, or voice-of-customer programs. Create customer

The Customer Success department's purpose is to to build and maintain strong relationships with our most strategic and highest revenue producing customers. The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategic custome

Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving dig

We're looking for a proactive, relationship-driven Customer Success Manager with a strong background in digital marketing and account management. Customer Success or Account Management role, ideally in a digital marketing or agency-facing environment. In this role, you'll serve as a strategic partne

Customer Success Managers, Technical Support Engineers, Professional Services Consultants, and Customer Operations - all working together as part of our Global Customer Services team to help our customers adopt Druva and create the most reliable data protection service in the world. You will track,

The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. Share customer insights and success stories to support marketing and sales initiatives. Customer Success, Account Management, Training Delivery Coordination, or simi

Are you ready to make a significant impact in the exciting world of casino gaming and hospitality? As a Cloud Customer Success Analyst, you'll be at the forefront of innovation, driving growth and success for our Gaming clients. As a primary point of contact for customers, you will act as a liaison

Lead your customers through their customer journey including their onboarding, proactive outreach including informal and structured business reviews, inbound customer needs, service renewals, and supporting the upgrade to new hardware. Proactively support the needs of customers within your designate

As a Customer Success Manager on the Commercial team, you will be responsible for leading consultative conversations, participating in business reviews, analyzing key performance metrics, and ensuring our clients' ongoing success. Partner internally on the overall customer journey to ensure customer

A Customer Success Manager's key responsibility is to understand the business value that customers are looking to achieve with Blend, provide insight into the KPIs and other metrics that drive this value, and recommend features or changes to unlock value. The Customer Success Manager is a key part o

The successful candidate will be responsible for executing success plans that focus on customer retention and expansion via improving product adoption and overall customer satisfaction. Travel onsite to our customers' office locations in order to assist with their initial BuildOps implementation and

You’ve acquired 5+ years of experience in Customer Relationship Management, Customer Success, Clinical Transformation, or similar. Developing and managing a unified, data-driven customer success and outcomes roadmap across both strategic partnerships and traditional HPM service models, while expan

Co-create Joint Value Plans / Success Plans with your customers and deliver effective Business Reviews to develop a deep understanding of your customers' business, their primary business outcomes, and tangible metrics for success. As part of the Pendo Customer Experience team, the Customer Success M

The Senior Customer Success Manager (CSM) for AI, Rights & Licensing Solutions plays a key strategic role by partnering with the Senior Director of Customer Success & Education to develop and expand post-adoption customer success and education programs. Reporting to the Senior Director of Customer S

Preferred + Experience in EdTech and/or Customer Success. Develop clear goals for the account's implementation, and build shared investment in a healthy successful implementation, so that everyone knows what "success" looks like and you can guide the account through the year accordingly. Collaborati

Closely aligned with all customer-facing teams, often referred to as the account team, and share a unified goal to make success happen. Passionate about customer success and excellence. As a Customer Success Manager at Litera, you will be part of a dynamic team that is passionate about driving innov

Customer Success or a similar customer-facing role within a B2B SaaS company. As the Customer Success Manager (CSM) Asset Intelligence, you will be responsible for helping customers adopt MaintainX's asset intelligence solutions. Help customers define success metrics and quantify ROI from predictiv

The Role/ppAre you ready to make a significant impact in a fast-paced, innovative environment? We are on the lookout for an experienced Enterprise Customer Success Manager to join our dynamic B2B SaaS company thats revolutionizing the way businesses operate in a nascent market!/ppImagine being at th

As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement. Think critically, creatively, and independently

Develop broad and deep customer relationships, promoting strong customer loyalty & highly referenceable customers. Manage a customer base of 30+ customers, including regular 1-on-1s with key stakeholders and quarterly Executive Business Reviews. Uphold Cleo's Customer Success strategy and processes,

We're looking for a strategic and experienced Senior Customer Success Manager to serve as the trusted advisor to our largest and most complex global customers (typically 2,000+ employees and multi-million-dollar compensation programs). Own full accountability for customer retention, expansion, and f

The Customer Success Manager Senior is a strategic leader within the Customer Success organization, responsible for the successful delivery and long-term performance of complex, multi-year statewide K12 assessment programs. Customer Success Manager Senior. For this role as a Customer Success Senior,

Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving dig

You will manage the post-sale relationship with that customer from a customer service perspective and be responsible for ensuring their success and improved ROI with our product suite. Enterprise Customer Success Manager (US). As an Enterprise Customer Success Manager, you will be given a portfolio

You have a proven track record in customer success and are seeking to progress your career, with one of the industry's most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees. Drive customer advocacy by building strong custome

Building and maintaining Customer Success practices and tools, such as Success Plans and Health Scores. We are searching for a Customer Success Manager who has a passion for working with federal agency customers, in particular the U. Customer Success, Program Management, or Services Delivery, ideall

Co-create Joint Value Plans / Success Plans with your customers and deliver effective Business Reviews to develop a deep understanding of your customers' business, their primary business outcomes, and tangible metrics for success. As part of the Pendo Customer Experience team, the Customer Success M

Q2 is seeking a Senior Customer Success Manager dedicated to stewarding the success of a portfolio of leading US banks financial institutions leveraging the PrecisionLender platform. Senior Customer Success Manager. Our mission is simple: build strong and diverse communities through innovative finan

The Customer Success Manager is a key part of our Go to Market account team, working closely with customers, Account Executives, and Solutions Engineers to innovate the lending processes of independent mortgage banks and builders in the world. A Customer Success Manager's key responsibility is to un

Lead your customers through their customer journey including their onboarding, proactive outreach including informal and structured business reviews, inbound customer needs, service renewals, and supporting the upgrade to new hardware. Proactively support the needs of customers within your designate

As a Customer Success Manager, you'll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. One of the things that pleases you most in life i

Strategic Customer Success Manager. As a Strategic Customer Success Manager at Eve, you'll be at the forefront of transforming the legal industry. Customer Success experience, ideally with mid-size to enterprise accounts, with a proven ability to manage high-value relationships.

Fueled by our customer and business growth, we're looking for a Customer Success Manager, Advertising (DSP) to run and grow relationships with our customers, ensuring they are successfully adopting the product. Since we partner with ecommerce sales and marketing operations teams on growing their Ama

The Senior Customer Success Manager (CSM) for AI, Rights & Licensing Solutions plays a key strategic role by partnering with the Senior Director of Customer Success & Education to develop and expand post-adoption customer success and education programs. Reporting to the Senior Director of Customer S

They are looking for a highly motivated individual to join the company as a customer success associate. Learn about the cyber-security marketplace to best meet customer needs. Manage customer accounts and develop relationships to best sell the company's services.

Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving dig

They are looking for a highly motivated individual to join the company as a customer success associate. Learn about the cyber-security marketplace to best meet customer needs. Manage customer accounts and develop relationships to best sell the company's services.