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Job DescriptionWho You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role The Physician Practice Partner (PPP) will be a relationship builder, facilitator, and change agent supporting the partnership between Honest Health and our partner practices. Your focus will be on helping practices improve their performance in value-based care, aligning with Honest's quadruple aim of improving quality, reducing costs, enhancing patient satisfaction, and promoting the wellbeing of physicians and care teams. You'll work directly with physicians and practice managers, fostering relationships and offering best-practice guidance to achieve high performance in these areas by utilizing Honest programs. The position is remote, but you must be located in or nearby Albany, NY due to the frequency with which you will be engaging with local practices. You will travel up to 70% of the time, frequently visiting assigned practices in person. You'll provide scorecards showing performance opportunities, assist practices in understanding their data, and offer guidance on how to meet key performance metrics related to clinical guidelines, operational processes, and financial outcomes under value-based care. Primary Functions of the Physician Practice Partner Include: • Build and maintain strong and collaborative relationships with clinical partners including primary care providers (PCPs), practice managers, and other key stakeholders across integrated networks. Stakeholders may include personnel at skilled nursing facilities (SNFs), specialist practices, and hospital systems., • Utilize in-person, electronic, and/or telephonic outreach to an assigned portfolio of practices, consulting and discussing relevant information in a concise and influential manner to providers and other stakeholders., • Assist with onboarding practices to Honest services and influence the successful operationalization of programs while driving your assigned practices toward shared goals and outcomes., • Educate practices on value-based care opportunities and activities that drive toward optimal cost efficiencies and patient outcomes., • Be accountable for achieving key performance metrics for assigned practices for utilization, cost of care, documentation, and quality., • Utilize data to prioritize practice work and develop performance strategies that drive improvements in value-based care programs and outcomes., • Communicate Honest Health programs/services to the partners' practice engagement teams and coordinate performance tactics across value-based contracts., • Be the practice point of contact and resource for all Honest operational issues including back office, population health tool support, incentive, quality and CDI questions., • Maintain accurate documentation on provider engagement and network efforts including contractual documents and Customer Relationship Management (CRM) inputs, as needed., • Partner with Honest Health's clinical team to support care team objectives related to network goals., • Show proficiency in Honest Health's business model and speak to insights based on performance data in provider-facing meetings., • Collaborate cross-functionally internally to identify trends, areas for process improvement, and relationship-building opportunities., • Provide reports and updates, as needed, to the Director of Market Operations., • Perform other related responsibilities as assigned. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. • Bachelor's degree in healthcare administration or related field is preferred; 4+ years of experience in practice management and/or as a physician specialist in a health system or independent physician association (IPA) may be considered in lieu of a bachelor's degree, • Master's degree in related field is considered a plus, • 5+ years of experience in a healthcare environment, experience successfully engaging PCPs, specialists, and health systems required; experience with value-based care models preferred, • Proven work experience as a Practice Manager or a similar role in healthcare management, • Strong knowledge of clinic operations, medical office management, and experience in clinical supervision and staff management, • Strong knowledge of value based care key performance metrics and clinical performance management including coding, quality and billing, • Proven ability to analyze and interpret reports to identify opportunities for practice success, effectively communicate key components of performance, and translate performance opportunities into practice action plans, • Demonstrated understanding of the healthcare delivery system and value based-care, • Comfortable and productive in a remote work environment, with up to 70% travel to local provider sites., • Ability to travel frequently to assigned physician practices and demonstrate executive presence in meetings and presentations. Practice portfolio may vary based on complexity, but is expected to be approximately 20- 25., • Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity, • Ability to manage multiple priorities and keep up with Medicare policies, processes, and procedures, • Ability to arrange and consistently travel to various work sites, as well as possess and maintain a valid driver's license in your state of residence and motor vehicle insurance, • Exceptional verbal, written, and interpersonal communication skills required, • Resilience and adaptability that will arise with daily interactions with providers, • Effective organizational and time management skills, • Detail-oriented, mission-driven, entrepreneurial, and operates with a sense of urgency The base pay range for this role is $84,200.00 - $96,800.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation • Attractive base salary with performance-based bonuses and rewards, • Flexible health, dental, and vision insurance options tailored to your needs, • Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants, • 100% company-paid short-term disability and life insurance, • Generous paid time off, including vacation, sick leave, and paid holidays annually, • Two paid volunteer days to support causes you're passionate about, • Robust onboarding program and ongoing training opportunities, • Paid parental leave for new parents, • Dependent care flexible spending accounts, • Work alongside professionals who share your commitment to Honest's high-quality, value-based care model, • Team member recognition programs Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details—such as social security numbers, bank accounts, or routing numbers—before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at .

Job Description Classification: This is a full time; in office; hourly; non-exempt position. Job Summary: This position is responsible for assisting trading staff in the execution of contracts, rates and logistical support for commodity shipments by truck or rail. Administrative assistants provide support to the trading staff by preparing, processing and maintaining the records generated when commodities are traded. Requirements: · Proficient with Microsoft Office is required. Experience with financial database applications is desirable. Logistics experience a plus. · Excellent customer service, verbal and written communications. · Ability to problem-solve when incidents occur outside standard procedures. · Demonstrate regular attendance and timeliness in reporting to work, meeting and completing assignments. · Administrative assistants must possess good organizational skills, the ability to multi-task and must require minimum daily supervision to complete assigned workload. Organizational Relationships: · Daily assignments will require working directly with trading staff.· Must be able to complete assigned tasks with a minimum of supervision. Duties: · Provide support to trading staff by generating reports and interpreting data.· Provide support to trading staff by inputting data, i.e. contracts, releases, shipments, weights and numbers. Schedule shipments and secure the appropriate transportation of our products.· Communicate with clients and vendors where necessary, returning calls, answering questions and providing appropriate information in timely manner.· Maintain clear and concise records of all transactions as assigned.· Communicate with traders, transportation and other administrative staff as necessary to ensure efficient flow of information.· Perform accounting functions as assigned, i.e. processing of accounts payable/receivable transactions.· Participate in the training of interns and new employees as necessary.· Perform other duties as assigned. Feed ingredient Trading Corp offers a competitive salary based on experience. Benefits are available. We are an Equal Opportunity Employer. Qualified candidates are encouraged to email a resume and cover letter to:

Job DescriptionWe’re looking for an outgoing inside sales representative to help us smash our sales goals! You’ll help us generate leads by prospecting potential clients and add qualified leads to the sales funnel. This is a great position for individuals who love working in a fast-paced environment where they can maximize their earning potential. If this sounds like a job you’ll love, apply now!Compensation: $60,000 - $100,000 Responsibilities: • Generate qualified leads for the sales team so they can provide a quick response to customers, • Update customer database regularly to provide the most up-to-date client information to the sales team, • Prospect potential customers via cold calling, email, or other forms of communication to ensure they are added to the sales pipeline and produce more qualified leads, • Work within your specific geography to find new business opportunities, • Record monthly and quarterly sales and performance goals to ensure they are being met, • Provide training and development of our Life Insurance portfolioQualifications:, • Great time management, interpersonal, and communication skills, both written and verbal, • Working knowledge of the sales process and CRM software, • Possess a valid U.S. driver’s license and be able to travel by car, • High school diploma or equivalent required, college degree preferred, • 2+ years of experience in sales or a similar role, • Life Insurance license and at least 2 years' experience offering insurance productsAbout Company Our mission is clear: To Do Good in our communities and for the families we serve. For over 175 years, we have been committed to keeping our promises, providing families with financial stability through life’s ups and downs. Our products help individuals plan for the future with confidence. You’ll have access to comprehensive support, training, and resources to establish and grow your practice. We provide the tools needed to develop client relationships, navigate the industry, and offer tailored financial solutions. We are looking for driven professionals who are eager to build a career in financial services while helping clients achieve their financial goals. If you’re looking for a role with structured support and professional growth opportunities, we’d love to connect with you.

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Information Technology department invites applications for a full-time Enterprise Operations Center Analyst to join our Information Technology Team. The Enterprise Operations Center Analyst proactively monitors NYISO's IT infrastructure and services at multiple locations from a 24x7x365 Enterprise Operation Center (EOC). Utilizing a variety of enterprise monitoring tools and resources, the Enterprise Operations Center Analyst adheres to best practices and procedures to identify, log, prioritize, and respond to system events, incidents, and problems, and ensure IT support and system availability for NYISO's power systems, markets and business application services. This includes coordinating and executing failover and disaster recovery plans to minimize service disruptions and adhering to applicable policies and procedures to meet SOC1 and NERC Critical Infrastructure Protection (CIP) requirements. The Enterprise Operations Center Analyst also participates in cyber security event and incident identification and coordination efforts and provides support for NYISO's Cyber Security Incident Response Plan and Teams (CSIRP/CSIRT) in line with cyber security incident management processes and procedures. ESSENTIAL DUTIES and RESPONSIBILITIES • Monitor NYISO's IT infrastructure and services at multiple locations from a 24x7x365 Enterprise Operation Center (EOC). This includes but is not limited to monitoring of hardware, software, applications, networks, and cloud services supporting NYISO's mission-critical business and application systems., • Utilize enterprise monitoring tools and IT Service Management systems to identify, log, prioritize and respond to events, incidents, and problems while adhering to best practices and procedures., • Ensure IT support for power systems, markets and business applications services are available and meeting business requirements., • Escalate and coordinate events, incidents, and outages with NYISO IT support staff and management, Grid and Market Operation staff, Customer Relations, external market participants, and IT vendors., • Escalate major incidents impacting NYISO's production environments through triage and perform emergency recovery procedures to minimize service outages., • Coordinate, facilitate and perform intra- and inter-site failovers for business-critical systems to minimize service disruptions and meet service availability requirements., • Review and assess impact of planned maintenance activities and escalate if conflicts or discrepancies are identified. Assessments include but are not limited to reviews of calendars, email, project schedules and IT Service Management applications., • Provide first level support for the Enterprise Service Desk during non-business hours., • Develop, enhance, and maintain departmental procedures and processes through continuous improvement efforts. This includes but is not limited to disaster recovery plans, event response playbooks, site switch plans and training guides., • Support departmental activities for Incident and Problem management processes., • Support IT service transition activities for NYISO projects and initiatives., • Provide support for NYISO's Cyber Security Incident Response Plan and Teams (CSIRP/CSIRT) in line with cyber security incident management processes and procedures, • Maintain compliance with NYISO's policies and procedures along with Service Organization Controls 1 (SOC1) and North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) requirements, • Record all monitoring events and support activities in a daily operational log., • Participate in business continuity and cyber security exercises, • Produce and maintain KPIs and metrics to support reporting and audit activities, • Provide staff coverage to support 24x7x365 operations. This includes being on-call and working shift schedules that follow a 2-2 3-2 2-3 rotating pattern., • Provide staff coverage to support off shift responsibilities. Off shift rotations follow a normal business hours work schedule. SUPERVISORY RESPONSIBILITIES None. EDUCATION Associate degree (AS or AA) in Computer Science or Information Systems or a related technical field is required. EXPERIENCE No previous experience required. Two years' experience preferred performing IT Service Operations or infrastructure administration roles (troubleshoot and support) using industry standard applications and processes; knowledge of ITIL Service Management Essentials; or equivalent combination of education, training and experience. Demonstrated ability to: • Manage and track multiple tasks and events while working in stressful, rapidly changing environment., • Plan, organize and set priorities in a constantly changing environment., • Deploy analytical and technical skills., • Make quick decisions in stressful circumstances and engage appropriate support resources., • Strong interpersonal and communications skills., • Excellent reliability and dependability., • Attention to detail and accuracy. CERTIFICATES, LICENSES, REGISTRATIONS Combination of industry certifications are desirable. ADDITIONAL REQUIREMENTS • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to effectively present information to top management, public groups and/or boards of directors., • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs., • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Intermediate competencies and combination of experience in Windows and UNIX operating environment, networks, scripting/programming, also using office automation and monitoring applications, e-mail and Internet programs. An individual in this position will have combination of experience in the following: UNIX administration, windows server administration, windows desktop administration, application administration, ITIL based service management application, network monitoring, host/server monitoring, application monitoring, cyber security monitoring, system and or network administration experience. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite Salary Range $68,900 - $115,200 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The NYISO's Market Structures department invites applications for a full-time Project Manager. We are looking for an individual who is a self-starter, enjoys working in a dynamic team environment and possesses excellent requirement elicitation and relationship management skills. As Project Manager, you will fulfill Project Management leadership and coordination roles with accountability for achieving successful project results. Direct the work of project team members, monitor close adherence to project schedules, effectively use project management principles, oversee day-to-day project activities, provide timely reporting of project status and budget and interact regularly with employees in other groups, senior management and project stakeholders. Provide Project Management services principally to one assigned product group. Must be a self-motivated professional who displays effective leadership in a team-based environment. Have experience working in a dynamic changing environment, with a commitment to providing value- based customer service, the ability to anticipate and address stakeholder needs. Display a clear understanding of internal and external stakeholder needs. Have experience in managing multiple competing priorities, use of good judgment, problem-solving and decision-making skills and a thorough knowledge and experience with software development life cycle methodology along with vendor management experience. ESSENTIAL DUTIES and RESPONSIBILITIES • Manage project activities through the effective use of project management principles, best practices and methodologies adopted by NYISO to achieve timely project completion and to meet the defined project business objectives., • Develop and execute project plans for assigned NYISO initiatives, in a matrix capacity with project team members throughout the organization., • Manage RFP / RFI processes, plan and present vendor selection recommendations in coordination with NYISO Procurement and in conjunction with the project team members., • Manage vendor budget and relationships. Identify and manage project-related risks, measure and report on timely basis., • Present recommendations for effective consensus decision making, taking into consideration risk analysis and impact assessment for project milestones., • Review project progress on a regular basis, analyze and assess information from various sources to develop accurate status reporting. Make recommendations and / or implement corrective action when deviations are found., • Develop project resource plan and cost estimates. Monitor actual project expenditures against project estimates and budget. Provide accurate and timely budget reporting. Maintain effective communication and coordination with all project stakeholders to ensure that business objectives are met, and any changes are clearly communicated. Recommend process improvements and influence change across the organization., • Possess in-depth knowledge of project management principles, best practices, processes and tools used to effectively manage projects., • Actively participate in Project Management Working Group meetings., • Support NYISO strategic and business plan objectives. QUALIFICATIONS: • Bachelor's Degree in Finance, Economics, Information Technology or related technical field required., • Five years of demonstrated success in managing project development life-cycle processes and practical experience creating, monitoring and maintaining technical project plans in a multi-project environment; or equivalent combination of education, training and experience., • Demonstrated success / advanced knowledge of vendor selection (RFP/RFI processes), project planning, estimating, risk management and budgeting., • Strong leadership skills with the ability to influence across the organization; strong aptitude in understanding complex business processes; superior interpersonal skills, • Excellent verbal and written communication and organizational skills., • Experience in multiple development approaches, including Waterfall and Agile, is desirable, • Project Management Professional ® (PMP) certification as defined by the Project Management Institute (PMI) is desirable, • Knowledge of electric power systems or wholesale electric markets is a plus. ADDITIONAL REQUIREMENTS • Must have excellent verbal and written communication and organizational skills. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to write speeches, and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or board of directors., • Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of algebra. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form., • Intermediate competency in Windows operating environment using MS Office suite of applications to include: MS Project, Word, PowerPoint, Excel, Internet Explorer. Must have an understanding of the functionality of various IT software and hardware architectures and ability to apply that knowledge within the NYISO systems and wholesale energy marketplace. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. Salary Range $89,600 - $149,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's External Affairs department invites applications for a full-time Stakeholder Services Representative. The Stakeholder Services Representative is the primary interface with the NYISO's Market Participants, operating in a highly technical and dynamic environment responding to inquiries from Market Participants and prospective Market Participants along with state and federal entities and the public. The role of a Stakeholder Services Representative is to support their colleagues in the day-to-day operations as needed, demonstrate consistent leadership characteristics in dealing with internal/external customers including supporting NYISO management and policies. The department fields technical inquiries from electric generators, utilities, demand response providers, and consumers that participate in New York's wholesale power markets. The Stakeholder Services Representative must be able to comprehend and resolve technical issues, working independently in a team environment, performing highly complex tasks resolving inquiries impacting Market Participant interactions with NYISO's market systems and grid operations. The Stakeholder Services Representative will resolve technical/in-depth challenging inquiries, understanding customer positions, act as their advocate before the NYISO working closely with Market Participants to educate them on NYISO's markets, products, and services. The Stakeholder Services Representative will research and respond to inquiries of a technical and/or market-related nature. They will autonomously review complex information relevant to participants in NY's high voltage electric power markets and resolve these inquiries using existing and newly created documentation and in concert with the efforts of subject matter experts. The Stakeholder Services representative is a unique role where interaction with every NYISO department is necessary to be successful. Working in a highly matrix environment across the enterprise, the Stakeholder Services representative is responsible from start to finish on all inquiries. They also Work directly with internal NYISO departments across the value chain to test/coordinate new products/enhancements including assisting/ Member Relations. Interaction across departments to deliver a complete customer service experience is imperative as we work to register new Market Participants and foster relationships. The Stakeholder Services Representative will demonstrate a thorough understanding of the NYISO's markets and processes while meeting the individual needs of the customers participating in NYISO's wholesale electric market. ESSENTIAL DUTIES and RESPONSIBILITIES • Receive, initiate, and manage tracking of customer-related inquiries pertaining to the NYISO markets and/or market-related systems., • Inquiries are received through multiple channels, Email, Chat, Phone and Member Community Portal. Inquiries are also relayed through other NYISO departments as they interact with NYISO customers and Market Participants., • Document all customer related activities (inquiries, contact data, contact roles and pertinent information on participation in the NYISO markets in the CRM-Customer Relationship Management software & the MIS-Market Information System., • Perform research to resolve customer inquiries and provide a detailed resolution. Research may involve one or more of the following:, • Review of NYISO Tariffs, Manuals, User Guides and Technical Bulletins., • Utilization and a functional understanding of NYISO Data systems (MIS, DSS, DRIS, ICAP, etc.)., • Consultation with other Stakeholder Services Team Members., • Consultation and discussion with NYISO Subject Matter Experts residing in other departments in a particular area., • Coordinating conference calls with all parties involved to review issue and propose solutions. Meeting may take place over multiple weeks/months and could require involvement with many NYISO departments., • Perform periodic and ad hoc reports and analyses. Involves; accessing systems, generating reports and review findings/interpret results and then communicate information back to the customer. Involvement with other NYISO departments may be required to discern information and facilitate positive outcomes., • Serve as a customer advocate for the Market Participant- thoroughly understanding their position (which may be of a highly technical and complex nature), and adequately represent them in NYISO meetings and discussions., • Understand NYISO's position on market design strategies and convey those positions when appropriate., • Develop a professional relationship with assigned Market Participants. Work with Market Participants to identify and resolve their company-wide issues, which may be of a highly technical and complex nature. Ensure that the Market Participants' issues are properly shared within the department or NYISO, if appropriate., • Responsible for customer data entry and contact data maintenance in NYISO's CRM-Customer Relationship Software, including access and administration processes for many of NYISO's software systems., • Prepare and process customer Dispute and Claims Committee (DAC) claims, which may be of a highly technical and complex nature, on behalf of Market Participants. Analyze and present claims to the COO-Chief Operating Officer and DAC Committee with a proposed resolution. Convey results of the DAC to the Market Participant including communicating financial impacts of the DAC and when/if compensation will be delivered., • Develop and deliver presentations related to NYISO Stakeholder Services departmental functions., • Work in conjunction with other NYISO departments to send communications to the Marketplace by utilizing NYISO's email software system integrated with the CRM tool. This includes complex software and outage notifications for critical NYISO markets systems., • Act as key internal expert on assigned market participant sector issues., • Ability to understand NYISO technical documents (tariffs, technical bulletins, manuals, guides, etc.) for discussions with both internal and external customers., • Work directly with internal NYISO departments (e.g., project management, information technology) to test and coordinate new product enhancements., • Ability to maintain composure and confidence when faced with tense or stressful situations including the ability to engage / update management when necessary., • Maintain current knowledge of the energy industry and NYISO system applications by following pertinent industry energy news as well NYISO technical bulletins, documentation changes and market design enhancements impacting NYISO's Market Services Tariff (MST) and Open Access Transmission Tariff (OATT)., • Cross train Stakeholder Services representatives to educate them on the various inquiries related topics to expand the knowledgebase across the department. Shares insights and experiences, promotes a collaborative climate for learning. This includes developing Knowledge Articles for the Knowledge Article Platform., • Work closely with the Information Technology department to communicate technical changes impacting NYISO's Market Participants. (e.g., security communication protocols, digital certificates, access control, market outages to NYISO systems, etc.), • Work closely with NYISO Legal, IT, Operations, and Planning departments to facilitate access to CEII-Critical Energy Infrastructure Information. Process requests and communicate access status for Market Participants and organizations participating in NYISO's Interconnection process. CEII access is also required for additional NYISO information, including but not limited to:, • Interconnection Project Study data, • Planning Study data, • FERC 715 Data, • TCC-Transmission Congestion Contracts data, • MyNYISO access for secure content on the NYISO public Website. (e.g., Operating Committee documents), • PMU Specification, • Direct Communications Procedure, • Control Room Manual (including Appendices), • Responsible for resolving access issues related to CEII access and work with internal NYISO resources when needed., • Work closely with NYISO departments to facilitate annual processes mandated by NYISO Market Tariffs. Responsible for coordinating and communicating updates to all NYISO's Market Participants to ensure compliance. Responsible for supporting (access and functionality) to all NYISO's markets, products and services including software systems serving energy to 20 million residents of NY. Systems and software applications responsible for supporting include but limited to are:, • MIS: Market Information System, • JESS: Joint Energy Scheduling System, • CSI: Customer Settlement Interface, • iTOA: Transmission Outage Application, • GFER: Generator Fuel Emissions Reporting, • DSS: Decision Support System, • SDX: Upload/Download Interface, • DRIS: Demand Response Information System, • TCC: Transmission Congestion Contract Automated Market System, • ICAP: AMS: Installed Capacity Auxiliary Market System, • CMS: Credit Management System, • SSAM: Self Service Account Management, • Bachelor's degree from an accredited university or college required (Engineering, Finance, Business, Economics or Communications)., • Five years' experience in the electric utility industry or a related technical field., • Strong oral and written communication skills; Strong interpersonal and leadership skills; PC proficiency; sound business acumen; Able to effectively interface with all levels of internal and external customers; Ability to perform in a team environment., • Ability to read, analyze and interpret common scientific and technical documents. Ability to respond to a wide variety of inquiries or complaints from Market Participants, regulatory agencies, or members of the business community. Ability to effectively present information in one-on-one and small group situations to Market Participants, department managers and other employees., • Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of geometry / trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to understand more advanced mathematical concepts in interpreting technical bulletins and documents to find an appropriate answer to market participants' questions., • Ability to resolve problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences, and training. This position requires supporting NYISO's Markets, systems/applications, and Grid Operations activities in a 24/7/365 capacity. An on-call rotational shift is administered for all Stakeholder Services representatives. This position may require work on nights, weekends, or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Hybrid #LI-Hybrid Salary Range $68,900 - $115,200 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The Manager, Enterprise Infrastructure Products, is responsible for evolving the infrastructure platforms and corporate products and applications through both long-term and short-term planning and through implementing changes in support of the technology roadmap and the technical infrastructure. Provides technology vision for internal NYISO products, coordinates internal product feature definitions and owns the implementation of annual business plan commitments. Manage overall product portfolio budget and vendor relationships. The Manager, Enterprise Infrastructure Products, leads the annual NYISO project prioritization process and is responsible for the tools, reporting and logistics that support it. Must be a self-motivated professional who displays effective leadership in a team-based environment. Have considerable experience working in a dynamic changing environment, with a proven commitment to providing value-based customer service and the ability to anticipate and address stakeholder needs. Display a clear understanding of internal and external stakeholder needs. Have considerable experience in managing multiple competing priorities, use of good judgment, problem-solving and decision-making skills and a thorough knowledge and experience with software development life cycle methodology along with extensive vendor management skills. ESSENTIAL DUTIES and RESPONSIBILITIES • Lead processes for creation, enhancement, development, evolution, and improvement of internal products as identified in the product portfolio., • Produce and own product development roadmaps. Consider regulatory requirements, the NYISO strategic plan, Information Technology strategy, internal and external stakeholder input., • Own the development, management, and execution of the annual product portfolio plans., • Own product documentation and supporting business cases designed to advance the products and services offered by NYISO., • Track progress, measure adoption, identify satisfaction levels, address issues, report status and assume accountability for achievement of objectives consistent with the product strategies to provide industry leading products and services., • Manage NYISO projects in accordance with project budgets and strategic plan., • Coordinate changes to the plan with stakeholders through the Enterprise Change Management Process., • Own annual project prioritization process. Organize the development, management and execution of the Product project plans. Oversee the creation of project resource and cost estimates and the development of detailed work breakdown/project plans,, • Develop and report appropriate metrics such that plan progress can be tracked by management and stakeholders, identify deviations from the plan and recommend remedial actions., • Interface with stakeholders to clearly define product requirements for new feature delivery., • Validate requirements are complete and accurate as defined by the customer, confirm that all applicable compliance objectives are met by the requirements, and ensure involved parties approve., • Establish roadmap schedules for feature set delivery to be integrated with the enterprise software release schedule and project schedule. Provide project management oversight for implementation of technical infrastructure enhancements and new features within the Product Line. Track and report progress of project portfolio activities throughout Software Development Lifecycle., • Participate in the development and continuous improvement of the NYISO product management processes and best practices. Implement enhancements/improvements to the product management lifecycle, as required., • Develop metrics to monitor product success and report progress as compared to defined objectives., • Interface directly with internal customers to promote products and to communicate details regarding product plans, strategies and direction., • Engage strategic NYISO vendors in product planning workshops to ensure integration with NYISO architecture plans, industry trends and stakeholder product demands. Manage oversight of timeliness and quality of vendor project deliverables, on-site personnel activities, delivery of support to warranty obligations and costs of services delivered., • Ensure adequate planning, timely communication and engagement of internal stakeholders for the annual prioritization process., • Manage and evolve the tools required for the annual project prioritization process. Focus on introducing efficiencies, where possible to enable effective resource and cost planning needed to support decision-making. SUPERVISORY RESPONSIBILITIES Yes. Positions reporting to the Manager, Enterprise Infrastructure Products include Associate Product Business Analysts, Product Business Analysts, Senior Product Business Analysts, Project Managers, and Senior Project Managers. QUALIFICATIONS: • Bachelor's Degree (BS or BA, Engineering, Information Technology or related field) required. MBA or advanced degree in engineering or related field desired., • Ten years of experience; at least five years of professional experience in a technical industry, product marketing and/or product development and knowledge of electric power systems or wholesale electric markets is desired; or equivalent combination of education, training, and experience., • Must have knowledge of product management principles, marketing processes and tools used to effectively manage product lines., • Knowledge of project management principles, processes, and tools used to effectively manage projects is required., • Project experience with Information Technology (IT) projects and business experience in electric power systems or wholesale electric markets is desired. ADDITIONAL REQUIREMENTS • Must have excellent verbal and written communication and management skills. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business community. Ability to write speeches, and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or board of directors., • Ability to work with mathematical concepts such as probability and statistical inferences and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations., • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables., • Intermediate competency in Windows operating environment using MS Office applications, e-mail and internet programs. Knowledge and understanding of how market software works and the process of IT software development desired. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. Salary Range $131,700 - $228,400 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

Job DescriptionCanacre’s core services focus on leadership in Environment and Land services throughout the project lifecycle. At Canacre, we emphasize continuous development and growth. Our commitment to investing in industry knowledge and the expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative relationships with stakeholders, mitigating tomorrow’s environment, land and right-of-way risks today. At Canacre, we act with honesty and integrity within a culture where trust, collaboration, and teamwork flourish. We commit to diversity, inclusivity and the celebration of successes. Our vision is to foster an environment that promotes inspired and empowered team members who make an impact. The Right of Way Agent will be responsible for acquisition and enforcement of real property rights required for the operation, maintenance, and expansion of transmission, distribution, and communication systems, and other public and private infrastructure. The Right of Way Agent will provide local contact for interface with government, permitting, and customer interface related to franchise or property rights. DUTIES AND RESPONSIBILITIES: • Research, negotiate, acquire, defend, and ensure legal recording and enforcement of property rights required for electric, gas, or communication infrastructure for the client, • Document all project related activities, communication and correspondence with landowners including in-person meetings, email, phone, mail, etc., • Assist in preparing and securing specific state, highway, railroad, County, Town, City, Village permits for use of lands owned by governmental agencies, the public or other utilities including tree clearing permits., • Research, negotiate, and acquire leases, licenses, and permits for client infrastructure, staging areas for storm or construction lay down areas, railroads & canals crossing permits, • Coordinate and process payments to landowners for certain property rights, • Review legal descriptions, maps and other resources to ensure acquisition areas are correctly defined., • Review real estate market data and/or appraisals to present to landowners or to develop basis for proposed settlements; develop comparable market analyses for presentation to client as needed., • Prepare various documents necessary to document basis for settlements, construction conditions, close negotiations, damages, etc., • Serve as legal witness as necessary for condemnation or other proceedings, • Other activities related to obtaining or managing land rights to support substation relocations/rebuilds, transmission line rebuilds, and other utility scale projects, • Other tasks as assigned by project stakeholders., • Maintain project related files in organized manner, adhering to company work breakdown structures and file naming protocols.Perform other duties as required. QUALIFICATIONS: • Secondary degree or accreditation in related field is considered an asset., • 2-3 years of experience negotiating property rights documents including rights-of-way, easements, licenses, leases, purchase and sale agreements, • Experience drafting and negotiating property rights documents including rights-of-way, easements, licenses, leases, purchase and sale agreements, • Knowledge of Real Estate principles gained through education and experience, • Clear, concise written and oral communications, • Strong organizational skills including project files, diaries and other project data., • Strong negotiation and interpersonal skills, • Computer literacy (working knowledge of Microsoft Office software, Google Earth), • Ability to plot metes and bounds descriptions of property and read a variety of maps, electronic and paper, • Ability to evaluate, interpret, and analyze engineering and right-of-way drawings, • Ability to interpret and research (abstract) legal documents, • Skilled in property rights research methods, including courthouse searches for recorded documents and internet research of same, • Ability to research, develop and determine valuation of local real estate, crops, timber, etc. for compensation and/or damage settlements., • Ability to create and manage project forecasts associated with field agent tasks and professionally convey progress to internal and external stakeholders., • Must be willing to travel regularly (up to 80%), • Must have or have the ability to obtain a Notary Public LicenseAt Canacre, our benefits program is one of the ways in which we reinforce the value we place on employees and the role they play in helping us achieve our goals. Canacre offers comprehensive health and dental coverage, paid time off, and disability insurance. Other benefits include a 401(k) Savings Plan employer matching program, Employee Assistance Program, flexible work arrangement and a variety of wellness programs. Canacre is an equal opportunity employer, committed to a diverse workforce. Canacre complies with federal and state/provincial law governing non-discrimination in employment practices. Given the volume of applications we typically receive, we are unable to respond to all applicants, however, you will be contacted if your experience is a suitable match with one of our upcoming projects. At Canacre, we are committed to upholding the highest standards of employment practices in each jurisdiction we operate in. We ensure that all employees are fairly compensated for their work, in accordance with the provisions outlined by the Fair Labor Standards Act (FLSA) and the Canada Labour Code. Powered by JazzHR bhG775rmxu

Job DescriptionCEO is a Community Action Agency that’s committed to making a positive impact by supporting our customers, colleagues and community. We’re looking for individuals to join our agency that support and believe in our Values of: Helping Others, Respect, Accountability, Innovation & Teamwork. CEO’s many programs offer a broad range of services to meet the needs of our community. Our Community Resources Department is seeking a Youth Support Specialist that will: • Conduct outreach and individual support services to youth and their families to assist with goals and needs to help reduce violence amongst youth in Rensselaer County., • Provide ongoing case management services, including reviewing and approving financial assistance to youth/families based on goals to support youth prevention services., • Regularly meet with youth and/or families to conduct intake, needs assessment, referrals, and assist with financial needs., • Develop and maintain relationships with youth serving organizations, and work collaboratively to remove access barriers to resources CEO has available to them; this includes spending time at alternative locations to conduct outreach, intake, and follow up activities., • Assist with a variety of initiatives aimed to assist youth and their families., • Conduct outreach and engagement to assist with communication of available resources internally and externally., • Work with community partners and stakeholders with a specific focus on those who offer services for youth and families., • Open and maintain customer files, services, and case notes for customers in a centralized intake database. Complete regular reporting and track outcomes as requested. Qualifications: • 2 or more years of ongoing case management work with a focus on at-risk youth ages 12-24., • Bachelor’s degree in human services or equivalent combination of education, training and experience providing youth and family services., • Experience with eligibility determinations and financial/benefit issuance preferred., • High proficiency with computer skills, specifically Microsoft office, email and website access., • Candidates must be authorized to work in the US without the need for Visa Sponsorship Other Benefits Include: • Competitive Hourly Rate Offered$25, • M-F 35 hours per week, with some flexibility in schedule needed to meet community needs on nights and/or weekends., • 12 paid holidays, 1 week off between Christmas and New Years., • PTO/Sick time accrual, • Casual Dress Code, • Telemedicine offered to staff, • Employee Assistance Program, • Healthcare, Dental, and Vision Insurance (Flexible Spending/Dependent Care Accounts) *, • Cash payment of three thousand dollars for waiving health insurance (FT)*, • Optional 403(b) Retirement Plan*, • When eligible, Employer Sponsored Pension Plan starting at 5% of salary contribution*, • CEO qualifies eligible employees for the Federal School Loan Forgiveness Program* Please note: applicants for this position will be required to complete standard background clearances. Apply: Call: 518-272-6012, ext. 283 EOE/AA

Job Description Job Title: Field Service Engineer II – Onsite Reports to: Site Coordinator Classification: Non-Exempt Summary: This position entails the installation, service, troubleshooting and repair of complex electronic and electromechanical equipment, site service, field process applications, and qualifications. In addition, the position is accountable for being able to operate as an independent “product expert” on select EVG product lines. Capable of assisting in the implementation of detailed, complex customer installation plans for reliability, process qualification, and sign-off. Training customer personnel on advanced equipment operation, maintenance procedures and process related operations. Provides onsite technical support for development and implementation of equipment and process applications. Trains other Field Service Engineers on specific product lines. Essential Duties and Responsibilities: To perform this job successfully, the individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • Provides professional and courteous service to customers with a primary goal of complete customer satisfaction., • Assists customers and other personnel in identifying and repairing equipment related process problems., • Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment., • Performs start-up, warranty, paid service, and service contract activities. Performs hardware set-up on specified systems within established time frames., • Keeps Management informed of down situations. Documents, logs, and reports activities as required., • Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers., • Participates in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed., • Prepares and submits all required paperwork on a timely, routine basis., • Maintains all assigned equipment logs and records promptly and thoroughly., • Records activities clearly in written pass down and communicates clearly face to face when handing work off to oncoming shift., • Complies with all OSHA and Customer Safety requirements. Stays current all prescribed and recurrent training courses for EVG and Customer to maintain uninterrupted access to customer site., • Works overtime and/or travel on short notice, including unscheduled callouts from home and other shifts, as needed., • Must be able to travel domestically and internationally overnight, as needed, up to 20% of the time. Must possess a valid passport., • This position requires the use of EVG hired vehicles on EVG business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges., • Trains other Field Service Engineers on specific product lines and company software (timecards, expense reporting, drawings, parts), • Assists and completes onsite equipment installations or complex retrofits on equipment and obtains Final Acceptance by the customer., • Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime. Keeps equipment running properly and efficiently to enhance customer satisfaction., • Other duties, as assigned. Additional Duties and Responsibilities: • Initiates purchase orders for parts and service., • Maintains and performs repairs on company demo cleanroom equipment., • Keeps informed and trained on company’s most current systems, methods, and procedures, including site safety., • Demonstrates excellent customer service skills (foreign and domestic)., • Exhibits good housekeeping practices in all work areas. Qualifications / Education / Skills and Experience: • This position requires an associate degree or bachelor’s degree in a related engineering field plus two (2) years of experience or up to four (4) years of experience installing/repairing semiconductor/electronic production equipment., • Advanced electromechanical troubleshooting skills., • Knowledge of quality improvement process methods and terminology., • Ability to identify and solve advanced process-related system problems., • Ability to communicate and demonstrate professional conduct with all levels of customers, management, and coworkers., • Must have advanced PC skills (Windows, MSOffice suite)., • Kepner-Tregoe Problem Solving and Decision Making training, preferred. Physical Demands: • While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally., • Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Job DescriptionAbout O’Hara’s Son Roofing Company Since 1987, O’Hara’s Son Roofing (OSR) has provided new commercial roof construction, commercial roof replacement, commercial leak repair service, and preventative maintenance for commercial roofs. Headquartered in Chicago, IL, our team of 100+ employees is dedicated to providing quality work with a strong focus on safety and communication. As of 2025, OSR ranks among the Top 20 Roofing Contractors in the country. We specialize in the installation of numerous styles of roof applications and coatings. Additionally, we provide extensive roof repairs, OSHA-compliant safety items, and renewable energy solutions. OSR maintains branches throughout the country, providing timely service and maintenance to our partners in each region of the United States. Join Our Dynamic Team and Embrace Our Core Values! At O’Hara’s Son Roofing (OSR), we believe in “Putting the Pedal to the Metal,” driving our success forward by continuously improving and never settling for average work. As a family-oriented company, we embrace a "No Jerk Zone," fostering an environment of respect, support, and teamwork at every level. We value self-starters who take pride in their work, go above and beyond for the team, and seize opportunities to shape their future with us. If you share our commitment to doing all the little things well and being our customers' preferred roofing contractor, we invite you to apply. Job Description As a Regional Service Technician, your home office is located more than 240 miles from a Branch. You will be responsible for performing inspections, repairs, and maintenance on commercial roofing systems. Your expertise in roofing techniques, problem-solving abilities, and commitment to quality workmanship will contribute to the success and reputation of our company. Responsibilities • Roofing Inspections and Assessments:, • Conduct thorough inspections of commercial roofing systems to identify and assess any issues or areas of concern., • Document findings and prepare detailed reports outlining the condition of the roof and recommended repair or maintenance actions., • Utilize appropriate tools and equipment to perform inspections, including thermal imaging devices, moisture meters, and visual assessments., • Identify and address potential safety hazards and make recommendations for corrective measures., • Roofing Repairs and Maintenance:, • Perform repairs and maintenance on various types of commercial roofing systems, including flat roofs, metal roofs, and shingle roofs., • Diagnose and troubleshoot roofing issues, such as leaks, punctures, and damaged flashing., • Replace or repair damaged roofing materials, including membranes, shingles, insulation, and flashings., • Apply appropriate sealants and coatings to ensure the integrity and waterproofing of the roofing system., • Adhere to safety guidelines and use proper safety equipment while performing repairs., • Safety and Quality Assurance:, • Adhere to safety policies and protocols to prevent accidents and ensure a safe work environment., • Follow industry best practices and company standards to deliver high-quality roofing installations and repairs., • Conduct quality inspections to verify that work meets established standards and specifications., • Identify and report any issues or deficiencies in roofing systems, materials, or installations., • Equipment and Material Handling:, • Safely operate and maintain tools, equipment, and machinery used in roofing installations and repairs., • Ensure proper care and storage of tools and equipment to maintain their functionality and longevity., • Assist in the inventory management of roofing materials and supplies., • Coordinate with the supervisor or project manager to ensure the availability of necessary materials and equipment for each project., • Work Order Execution:, • Review and interpret work orders, ensuring accurate understanding of the required tasks and timelines., • Coordinate with managers and coordinators to schedule and prioritize service requests., • Gather and organize the necessary materials, tools, and equipment for each assigned job., • Efficiently execute work orders, adhering to project specifications, industry standards, and company policies., • Customer Service:, • Communicate with customers in a professional and courteous manner, addressing their questions, concerns, and needs., • Provide clear explanations of work performed and recommendations for further actions or maintenance., • Ensure customer satisfaction by delivering high-quality workmanship and excellent customer service., • Maintain a clean and organized work area, respecting the customer's property and minimizing disruption., • Documentation and Communication:, • Utilize our service software platform to accurately record and document all service, activities, including repairs, materials used, and time spent on each project., • Maintain awareness of timing; check-in and out for work orders will occur with GPS-enabled company-issued device., • Complete required paperwork, including work orders, time sheets, and inspection reports accurately and in a timely manner., • Communicate effectively with team members, supervisors, and clients regarding project progress, issues, and any necessary updates., • Provide recommendations and suggestions for improving processes, procedures, and work methods., • Attend virtual team connection meetings with direct supervisor., • Safety and Professional Development:, • Stay updated on the latest industry trends, techniques, and safety practices through ongoing training and professional development opportunities., • Comply with company safety policies and procedures, including wearing personal protective equipment (PPE) and following safe work practices., • Additional Responsibilities:, • Handle additional responsibilities and projects as assigned.Requirements, • High school diploma or equivalent., • Minimum of 2 years of experience in commercial roofing installation, repair, or maintenance., • Extensive knowledge of commercial roofing systems, materials, and repair techniques., • Proficient in using various roofing tools, equipment, and safety procedures., • Ability to interpret work orders, specifications, and technical drawings., • Strong problem-solving and troubleshooting skills., • Physical stamina and ability to work at heights and in various weather conditions., • Ability to climb a 40-foot ladder and lift heavy objects., • Willingness to travel as required., • Ability to travel long-distance throughout the year., • Excellent communication and customer service skills., • Team player attitude is a must., • Valid driver's license and clean driving record., • Flexible Work Environment, • 40 Hours PTO per Year + Paid Holidays (First Year), • 80 Hours PTO per Year + Paid Holidays (Following One Year), • Safety Equipment, • Medical Benefits - Partial Contribution:, • Medical Insurance: Aetna (EPO, PPO, & PPO HSA), • Dental Insurance: Aetna (PPO), • Vision Insurance: Guardian Insurance, • Retirement:, • 401k with up to 4% company match - after 1 year of continuous employment and 1000 hours worked, • Non-Contributory Benefits - Employer Paid:, • Life Insurance, • Accidental Death & Dismemberment (AD&D), • Short Term Disability (STD) Please, complete our online job application and send your resume in PDF format, including a personal email address, and mobile number where we can text or leave voicemails for you during regular business hours (8-5 pm CST). We appreciate your time and consideration of this career opportunity. Please, contact us with any additional questions at . The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not meant to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. O’Hara’s Son Roofing is an Equal Employment Opportunity and E-Verify compliant Employer. Our company is a Drug Free Workplace. Candidates must be authorized to work in the U.S.

Job DescriptionSalary: $18 to $22 per HR Beverage Systems has been a family owned business since 1988. We are dedicated to bringing exceptional service to the dispensed beverage industry. Whetherit is a full service, equipment and sales support program or a standard service call program, Beverage Systems uses technology,experience, and drive to make our customer's beverage program a success! We are looking for talented individuals with a passion for customer service, attention to detail, and a desire to apply their technical skills throughout a busy work day. You will spend most of your day in the Upstate New York area servicing customers, troubleshooting, and working with our regional dispatch team. There will be times that overnight and traveling will be required based on business need. This role will require interaction with various businesses including retail, hospital, and educational institutions, looking for strong communication skills and enjoyment of working with the public. All training provided by the company. Please email resume to Benefits Offered: • Medical, dental and vision, • Retirement, • EAP Benefits, • Paid-Time-Off, • Company cell phone Here is a brief description of the job: The Technician will professionally diagnose, restore, and repair beverageequipment throughout the day.Responsible for properly installing, repairing and maintaining field beverage equipment. Must represent the company and its customers in a professional manner. Maintain an acceptable level of productivity related to the amount of completed calls. Primary Responsibilities: • Perform installations, repairs and maintenance on commercial beverage and related equipment at our customers location., • Diagnose problems, replace or repair parts, test and make adjustments., • Perform mechanic skills including, but not limited to, mechanical, electrical, plumbing, troubleshooting and repair of beverage equipment., • Read and interpret equipment manuals and work orders to perform required maintenance and service., • Demonstrate proper knowledge of equipment. Communicate with the supervisor when extra training may be needed., • Use a variety of hand and power tools, electric meters and material handling equipment in performing duties., • Comply with regulations and maintain a clean and orderly work area., • Conduct yourself in a professional manner at all times while treating customers, driving company vehicles, etc. Treat others how you would like to be treated, • Fill out field service reports properly, legible and with as much information as possible. When eligible., • Maintain frequent communication with the dispatcher to assure that the right information is relayed and entered into our system., • Maintain company vehicles in good working condition, both mechanically and organized., • Arrange for company vehicles to get routine maintenance and any required service. Make sure proper documentation is kept up-to-date and kept in company vehicles at all times.All repairs and service on vehicles covered by the company through our fleet management company., • Fulfill all new and existing training requirements as set by service managers and/or technician development directors., • Must be able to cover emergency calls on weekends on a rotating basis as laid out by the manager to satisfy the market needs., • Other duties as assigned. Qualifications & Requirements: • Must be able to maintain a valid driver's license., • Clean Driver Record, • Occasional Weekend Availability, • Must have some electrical troubleshooting knowledge., • Be able to read volts, amps, ohms and continuity on multimeters., • Must have some plumbing knowledge., • Must provide your own general tools. Specialty industry tools provided to the technician on loan by the company. Working Conditions: Work includes long distance driving. Occasionally lifting of machinery and/or items that may exceed 75 lbs. Must be able to work overtime as requested by management, within reason. If you want to be a part of a growing family business who has a passion for their employees and their customers please email resume to

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Customer Service / Remote] - Anywhere in U.Up to $25 per hour - As a Customer Support Associate at Fanatics, you will: Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues; Model exemplary service through web message, voice, and email channels; Apply good judgem

Up to $45K per year - As a Customer Support Specialist at Fabric Health, you will: Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat; Maintain a high level of product knowledge and stay updated on any changes or updates; Util

Job Description Position Overview: The Hampton Inn Albany Western Ave SUNY is a dynamic and customer-focused hotel committed to providing exceptional service and experiences to our clients. As a Front Desk Associate, you will be an essential part of our team, responsible for creating a welcoming and professional atmosphere for all guests and visitors. The Front Desk Associate serves as the first point of contact for guests, providing outstanding customer service and ensuring a positive experience during their stay or visit. This role requires a friendly and approachable demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. The Front Desk Associate must be attentive to detail, handle guest inquiries and requests, and assist with administrative tasks as needed. Job Responsibilities: • Guest Reception: Greet guests with a warm and welcoming attitude, check them in and out efficiently, and provide necessary information about the property, amenities, and local area., • Customer Service: Handle guest inquiries, concerns, and requests promptly and professionally. Strive to exceed guest expectations and ensure a memorable experience during their stay., • Telephone and Email Communication: Manage phone calls and respond to emails promptly, providing accurate information and directing inquiries to the appropriate departments., • Reservations and Check-ins: Handle room reservations, confirmations, and modifications using the reservation system. Ensure accurate guest information and maintain confidentiality., • Cash Handling: Process guest payments, collect room deposits, and handle cash transactions accurately while following company policies and procedures., • Problem Resolution: Address and resolve guest complaints or issues in a timely and effective manner. Escalate complex problems to the appropriate department or management when necessary., • Lobby Maintenance: Maintain a clean and organized front desk area, including the lobby and guest waiting areas. Ensure promotional materials and informational brochures are well-stocked and up-to-date., • Safety and Security: Monitor the lobby area for any suspicious activity and report any concerns to the security team or management. Follow security protocols for guest safety and adhere to emergency procedures when needed., • Administrative Support: Assist with administrative tasks, such as filing, record-keeping, and preparing reports as assigned by the Front Office Manager., • High school diploma or equivalent; additional education or certification in hospitality or a related field is a plus., • Previous experience in customer service or a front desk role is preferred but not required; we are willing to train the right candidate with a positive attitude and strong communication skills., • Excellent interpersonal and communication skills, both verbal and written., • Friendly, professional, and customer-oriented attitude., • Strong organizational and multitasking abilities to handle various responsibilities efficiently., • Proficient in using computers and hotel management software for reservations and guest information., • Ability to work flexible hours, including weekends and holidays, as our front desk operates on a 24/7 basis., • Ability to stand for extended periods. Powered by JazzHR QkfG2CcQzQ

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Customer Service / Fully Remote] - Anywhere in U.Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with

Up to $49,800 per year / Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Support Specialist at Cars Commerce, you will: Provide exceptional customer service to all clients through various communication channels such as phone, email, and chat; Troubleshoot and resolv

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and tran

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Sendoso, you will: Communicate with customers through various channels such as email, phone, and live chat; Provide exceptional customer service by addressing inqu

Job DescriptionBenefits: • 401(k), • 401(k) matching Customer Service (primary focus): • Respond promptly to customer inquiries via email, phone, and chat., • Provide accurate information about products, orders, shipping, and returns., • Resolve issues with professionalism, empathy, and efficiency., • Maintain accurate records of customer interactions., • Make outbound calls to existing wholesale customers to check in, gather feedback, and encourage reorders., • Identify upselling and cross-selling opportunities., • Assist in onboarding new wholesale accounts. We operate a low volume tea bar/customer service pickup area. Duties would include: • Set up for the days service., • Count drawer, • Rotate food/drinks, • Make any drink concentrates necessary, • Take sales & fulfill customer beverage orders, • Inventory of items necessary (syrups, supplies, merchandise), • Regular cleaning and organization

Job Description JOB TITLE Customer Experience Specialist DEPARTMENT Customer Experience LOCATION Latham, NY (HQ) COMPANY SUMMARY PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products. We are proud to work with our distributor network across the world to provide safety professional with the right PPE products and solutions. With nearly forty years of experience in PPE and a dedicated team of professionals, you can count on us to be there for you. JOB SUMMARY The Customer Experience Specialist (CXS-1) provides high-quality customer support and problem resolution utilizing telephone, email, and chat technologies. This position is responsible for managing general customer concerns which may include mis-shipments, returns, and pricing discrepancies; escalating as needed to ensure issues are handled in a timely manner. The Specialist performing at this level will be required to utilize skills from training, education, or experience to fulfill their daily responsibilities. In addition, this role will be working in a team environment, working to maximize individual and overall team performance. The pay range for the position is $19.00-22.00/hour commensurate with experience. YOU ARE Customer Centric - Assist customers via telephone, email, and chat with an exceptional level of service delivery. You will serve as their go-to for resolving concerns and ensuring a positive customer experience from start to finish. A Problem Solver – You aren’t afraid to jump in and diagnose and resolve problems utilizing department tools, resources, and business judgment, resulting in increased customer confidence with PIP products. A Team Player - Perform as a positive role model by demonstrating continuous performance improvement, solid business skills and support of department and company objectives. You work effectively in a team environment, with a willingness to work cross-functionally, continuously gaining new skills. Agile - Upsell the PIP product line on incoming calls; and when appropriate, outgoing calls to customers. Detail oriented - Ensure productivity and quality levels are met in order to meet and exceed customer expectations. REQUIRED SKILLS FOR SUCCESS • High School Diploma: Associates preferred but not required., • Previous experience in a telephonic or personal customer contact position is preferred., • Commitment to developing strong customer relationships and providing resolution to customer issues on the first pass., • Strong written and verbal proficiencies with attention to detail and accuracy., • Flexibility to work in a fast-paced, multi-task team environment., • Basic PC knowledge, working knowledge of Microsoft Outlook, Windows operating systems, Internet, and mainstream web browsers. Protective Industrial Products (PIP) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PIP makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, you may request access to our EEO policy.

Job DescriptionDescription: Job Title: Member Services Representative Department: Membership Work Location: Albany and/or Troy Clubhouse Reports to: Membership Director Salary: $15.50-$16.00/hr Hours & Schedule: 15-25 hours/ week hours may vary based on hours of operation Classification: Part-Time, Non-Exempt Benefits: Sick leave, Supplemental health insurance, New York Paid Family Leave benefits, employee assistance program (EAP), and eligibility for additional third-party discounts. Organizational Values At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of realizing our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Our team works together to ensure that youth in the Capital Area are given an opportunity to succeed and flourish in today’s fast paced environment. Overview of Your Role The primary function of the Member Services Representative will be to deliver professional customer service, relationship building and sales skills to create a welcoming environment at BGCCA. The incumbent will provide in-depth information related to BGCCA programs, activities, and special events while assisting with the attraction and retention of members, including the collection and processing of monetary transactions and information for members, participants and guests. The position also supports data collection and analysis systems and may assist with other administrative or clerical support activities as assigned. KEY ROLES (Essential Job Responsibilities): The following job functions are considered essential for this position: • Greet and welcome guests as soon as they arrive at the office and notify appropriate staff of visitors., • Maintain office security by following safety procedures and controlling access via the reception desk. (manage intercom system, monitor logbook, assist with main office security systems), • Maintain electronic and hard copy filing systems, ensuring accuracy and timely updates for easy information retrieval., • Keep updated records of office cash handlings and store all records appropriately., • Provide basic and accurate information regarding Club programs/events in-person and via phone/email., • Answer, screen, and forward incoming phone calls professionally, • Manage and update general voicemail/message service and receive and distribute messages accordingly., • Receive, sort, and distribute daily mail/deliveries., • Respond to and follow procedures for incidents and emergencies as the main point of contact., • Act as the main point of contact for all Club-Main Office communications, including incident/injury reporting to external providers as necessary. Fast-paced office environment serving as the primary reception and communication hub. Regular interaction with diverse populations including youth members, families, staff, and community partners. May involve handling cash transactions and confidential information. TRAVEL REQUIRED: No regular travel required. Occasional local travel between Albany and Troy locations may be requested based on operational needs. RELATIONSHIPS: Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions. External: Maintains contact as needed with external community groups, schools, members’ parents and others to assist in answering questions or resolving issues that might arise. Requirements: CREDENTIALS, SKILLS/KNOWLEDGE REQUIRED: Education and Experience: • High School Diploma or GED required, • Associate's degree preferred, • Minimum 1 year experience in member services and/or customer service, • Experience with computers, software, phone systems, and data management preferred, • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skills, • Ability to work independently and in a team-oriented environment, • Strong analytical and problem-solving skills, • Excellent organizational skills and attention to detail, • Ability to prioritize tasks appropriately, • Excellent time management skills with proven ability to meet deadlines, • Ability to function well in a high-paced and at times stressful environment, • Proficient with Google Office Suite or related software, • Cash handling experience preferred, • Must pass a comprehensive background check, including fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA. PHYSICAL REQUIREMENTS: This position may require: • Standing/walking for up to 6 hours per day, • Ability to lift and move up to 25 pounds, • Fine motor coordination for computer work and filing, • Regular verbal communication with children, staff, and parents, • Visual acuity to monitor office activities and review documents The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.

Job Description TITLE: Customer Care Specialist LOCATION: Headquarters REPORTS TO: Vice President – Customer Care CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 20 ($17.00 - $25.89 per hour) AVAILABILITY: Monday 10:30am-7:00pm, Tuesday-Thursday 8:00am-4:30pm, Friday 9:00am-5:30pm, Saturday 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer Care Specialist is a fast-paced, multi-functional position, responsible for all facets of customer service. The Customer Care Specialist will provide service to customers through the phone, the ITM (an on-screen, video experience), email, chat and transact mobile deposits and processing of mailed transactions. Responsible for processing transactions, providing education on products and services and facilitating guidance for digital needs. Will possess the ability to proactively engage in professional, positive, and productive communication through all customer points of contact into the Customer Care Center. Help enrich our customer’s lives by answering questions, solving problems, and providing solutions to ensure an effortless banking experience for our customers. With a commitment to being a learner and problem solver, this individual will always focus on doing the right thing for our customers. Essential Job Functions: • Provides answers to bank or financial related questions including but not limited to account balances, transaction inquiries, problems or discrepancies related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more., • Manages large amounts of inbound calls in a timely, professional, and courteous manner supporting bank customers and bank retail locations as after-hours operational support., • Provides resolution to any customer issue on the initial phone call when appropriate and always provides the customer with a World Class Service experience., • Keeps a comprehensive record of all calls and/or interactions in Salesforce, a customer relationship management system., • Navigates multiple computer systems while interacting with customers., • Understands and maintains compliance with Bank policies and procedures and applicable laws and regulations, including BSA, AML, and Reg E., and Reg CC., • Conducts customer transactions received through mail, online banking and ITMs (on-screen, video experience). Performs routine member transactions including deposits, withdrawals, loan payments, transfers, and check cashing, change of addresses, travel notifications, etc., • Process mobile deposit transactions daily, multiple times a day., • Responds to customer emails and/or Pioneer’s online banking Chat feature providing answers to bank or financial related questions including but not limited to account balances, transaction inquiries, problems or discrepancies related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more., • Identifies customer’s needs to help customers reach their financial goals, clarifies information, researches every issue and provides lasting solutions and/or alternatives., • Performs Concierge job duties when necessary., • Performs clerical duties related to Customer Care as well as other duties as requested. Education & Experience: • A high school diploma or GED required., • Minimum of 6 months of Retail and/or Customer Service experience required., • Working knowledge of PC’s, smart phone technology (IOS and Android), Windows environment, Microsoft Office Suite, and capacity to learn banking and customer relationship management systems., • Must be comfortable with working within a video environment. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Flexible schedule, • Paid time off Camp Bow Wow Albany seeks exceptional people to provide loving care for dogs and a superior customer service for our pet parents. We are currently interviewing for a full-time Front Desk Representative (Guest Service Agent). Our full-time employees are expected to work 34-40 hours each week and be available for weekend work and holidays. This is a closing position requiring availability from 12pm-7:45pm. The Guest Service Agent position is physically demanding and full of daily challenges and victories. Requirements • Must love dogs and demonstrate no fear across all breeds and sizes., • Must possess excellent communication skills and be comfortable with both pets and people., • Have a positive attitude, are extremely detailed oriented, trustworthy, punctual, reliable, and responsible., • Must be able to multi-task., • Available to work a flexible schedule including weekends and holidays. We work when others are enjoying vacation and holidays., • Must be physically able to lift 150+ pounds., • Have a reliable personal vehicle., • Be available to work during the hours of 12p-7:45pm, including holidays and weekends., • Must be 18., • Must have proven experience in excellent customer service and sales., • Previous dog daycare and boarding or veterinary reception experience helpful, but not required., • Team player.Skills, • Reliable., • Detail orientated., • Ability to multi-task., • Ability to work in different software platforms., • Works well under pressure., • Flexible., • Punctual., • Attention to detail., • Ability to work independently and within a team.Responsibilities, • Great pet parents promptly., • Escort dogs to the back of house cabin area., • Manage reservations via phone, email, and the portal., • Process credit card and cash payments., • Be knowledgeable of our services., • Upsell services., • Manage client concerns in a timely fashion., • Review vaccine records., • Schedule grooming and training appointments., • General cleaning assignments during slow periods., • Support Back of House during slow periods., • Respond to escalations in the play yards., • Paid Time Off (PTO) for full time employees (34-40 hours) after the one-year anniversary of employment., • Sick Time, • Holiday Bonuses., • Incentive Bonuses., • Up to two days of day care for full-time employees after 8 months of employment.Version 9.24.2025

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

We have an opening for a Remote Customer Service Rep, where you will respond to questions by phone, email, or in-person, help organize and maintain a tidy workspace, and support returns and exchanges in a timely manner. Additional duties include adhere to safety guidelines and company policies, hand

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Be part of our company as a Airport Customer Service Rep, where you will support returns and exchanges in a timely manner, respond to questions by phone, email, or in-person, and learn company products and services to better assist others. Additional duties include manage simple records and enter in

Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team on a contract basis in Albany, New York. This role is ideal for someone who excels in front desk operations and thrives in a detail-oriented services environment. If you have strong communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply. Responsibilities: • Greet and assist visitors promptly and courteously at the front desk., • Handle incoming calls, providing accurate information and directing inquiries to the appropriate department., • Maintain organized records and manage administrative tasks efficiently., • Address customer concerns and provide solutions in a timely manner., • Collaborate with team members to improve customer service processes., • Ensure the reception area is clean, welcoming, and well-maintained., • Monitor and manage office supplies inventory, placing orders as needed., • Accurately document customer interactions and follow up on unresolved issues., • Provide support during busy periods to ensure smooth daily operations., • Uphold company standards for professionalism and customer satisfaction.• Proven experience in customer service or front desk operations., • Strong communication and interpersonal skills., • Ability to multitask and prioritize responsibilities effectively., • Familiarity with office equipment and basic administrative tools., • Proficiency in handling phone systems and email correspondence., • Detail-oriented with excellent organizational skills., • Ability to work independently and as part of a team., • High school diploma or equivalent required; additional certifications are a plus.

Job Title: Receptionists/Secretaries Employment Type: Contract Work Hours: 37.5 hrs./week Work site: 100% Onsite Location: 52 Washington St, Rensselaer, NY 12144 Job Duration: 2 Years Closing: 10/03/2025. #CB This position is primarily responsible for providing coordination and administrative support to the OCFS Division of Juvenile Justice and Opportunities for Youth (DJJOY) Bureau of Health Services's (BHS) directors, assistant directors and the BHS team. This position provides a broad range of technical assistance, including providing purchasing and payment recommendations for DJJOY facility administrative and medical staff, contractors, and other provider entities which are related to various health services for youth placed in DJJOY facilities. This includes, but is not limited to: • Preparing monthly bureau activity reports., • Reviewing vendor claims for fiscal and programmatic correctness, adherence to state policy, compatibility with agency programs and goals, availability of funds, and appropriateness of rates and submitting those claims for payment., • Processing and submitting all orders via sfs., • Managing the purchase of goods and services., • Reconciliating approvals to pay temporary staff at all facilities., • Telephone support., • Mail and correspondence management, file management, scheduling and calendar management., • Meeting preparation: involvement in special projects, as well as other activities as directed by the chief of medical services., • The position provides overall support to office operations., • High school diploma or equivalent; and two years of experience in administrative support, which includes answering phones, use of office software (email, Windows, Microsoft), provision of customer service, management of an office., • Intermediate/advanced skills with Excel., • Experience with Statewide Financial System (SFS preferred but not required)., • Monday through Friday, 8 AM to 5 PM; 37.5 hours per week., • Interviews will be conducted in-person or online based on the availability., • Training will be provided., • Transportation: Free parking is available., • Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us., • We offer weekly payments via ACH (Automated Clearing House)., • Serving as Prime Vendors to New York State and New York City for over 10 years.

Job DescriptionDescription: Position Title: UPK Lead Teacher Performance Profile: Front Line Department: Universal Prekindergarten Work Location: Varies- Albany City School District Reports to: UPK Director Salary Range: Starting from $18.75/hour Hours & Schedule: Monday - Friday, 40 hours/week Classification: Full-Time Non-Exempt Full-Time Benefits: Paid school holidays and breaks, sick leave, 401(k) w/match, health and dental insurance, life insurance, long-term disability, New York Paid Family Leave benefits, retirement benefits, employee assistance program (EAP), and eligibility for additional third-party discounts. Note: This is a 10-month position (August 2025 - June 2026) with BGCCA, working in collaboration with the City School District of Albany (CSDA). Organizational Values At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible, and caring citizens. Our team collaborates to ensure that youth in the Capital Area have the opportunity to succeed and thrive in today’s fast-paced environment. Overview of Your Role The primary function of the UPK Lead Teacher will be to play a vital role in planning, developing, and instructing students aged 3-4 years old in accordance with the approved CSDA curriculum goals, standards, and learning objectives. Your focus will be on creating a supportive and engaging classroom environment that fosters academic and social-emotional achievement in conjunction with the second-step curriculum. The classroom configuration consists of 18 students, one teacher, and one teacher's assistant. Key Job Responsibilities: The following non-exhaustive list of job duties required for this position: Leadership & Supervision • Collaborate effectively with the Teaching Assistant to implement planned lessons, ensuring a safe and positive classroom environment., • Provide clear guidance and direction to the Teaching Assistant regarding daily tasks and responsibilities., • Conduct regular evaluations of the Teaching Assistant's performance and provide constructive feedback., • Offer mentorship and coaching to support the professional growth of the Teaching Assistant., • Develop comprehensive and engaging weekly lesson plans that align with the approved curriculum and meet individual student needs., • Incorporate a variety of teaching methods and materials to accommodate different learning styles., • Design age-appropriate activities that promote cognitive, social, emotional, and physical development., • Collaborate with the Teaching Assistant to prepare and organize all necessary materials for daily activities., • Utilize curriculum resources, such as Learning Without Tears and 2nd Step, to provide a well-rounded educational experience., • Implement innovative and hands-on classroom activities that align with predetermined units of study., • Create a stimulating learning environment that encourages curiosity, creativity, and problem-solving., • Differentiate instruction to meet the diverse needs of all students, including those with special needs or advanced abilities, • Facilitate both small group and whole class learning experiences, • Integrate technology appropriately to enhance learning experiences., • Conduct ongoing assessments of student progress using various methods (e.g., observations, portfolios, developmental checklists), • Provide timely and accurate progress reports, attendance records, and other required documentation., • Complete progress monitoring reports, summary/goal sheets, and monthly updates., • Communicate regularly with parents/guardians about student progress, concerns, and achievements., • Participate in parent-teacher conferences and other family engagement activities., • Adhere to and enforce all health and safety regulations and policies established by the school district., • Implement proper sanitation and disinfection procedures in the classroom., • Monitor the health and wellness of students, promptly reporting any concerns to parents/guardians and administrators. Education and Experience: • Required - Bachelor's degree in Early Childhood Education or a related field from a regionally accredited college or university, • Minimum one (1) year of professional experience working with youth between 3-5 years of age, • Group leadership skills, including an understanding of group dynamics, • Valid NYS Teaching Certificate in Early Childhood Education B-2nd OR Masters equivalents such as Literacy B-2nd or Curriculum Development, OR Currently enrolled in a certification program, • Mandated Reporter Certification Required Skills/Abilities: • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skills, • Strong organizational skills and attention to detail, • Strong analytical and problem-solving skills, • Ability to prioritize tasks and to delegate them when appropriate, • Ability to function well in a high-paced and at times stressful environment, • Strong Computer Skills (Microsoft Office, Google Drive & Docs, Email), • Standing/walking for up to 8 hours per day, • Ability to lift and move up to 25 pounds, • Fine motor coordination for computer work, • Regular verbal communication with children, staff, and parents The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds, including communities of color, people with disabilities, and the LGBTQ+ community, are encouraged to apply.

Job DescriptionCrumbl strives harder than ever to fulfill its mission of bringing family and friends together. It all started with one big dream, two cray cousins, and the perfect combination of flour, sugar, and chocolate chips. Within three years, Crubl has expanded to over 1000 bakeries in 36 states nationwide, making it the fastest-growing cookie company in the nation. we are looking for talented and passionate individuals to grow with us! join our nationwide family of 5,000+ bakers and drivers today We are looking for a self-motivated and results-driven Shift Leads to direct our organization's operations and to develop and implement effective business strategies and programs. Duties for a Shift Lead will include supervising store operations, monitoring and motivating staff, ensuring good customer service, engaging with Customers, training employees, etc. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives. Qualifications•TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s)•Understand & demonstrate high proficiency with various platforms such as Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application•Be able to problem-solve technology issues through key technology support contacts when needed•Character | Positive Attitude | Work-Ethic | Cultural Fit | Experience | Commitment to People | Excellence•POSITIVE ATTITUDE: Has a strong "can-do" mindset, and is full of hope and enthusiasm, for self and to impart to the team•WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities•EXPERIENCE: Preferably has 1 year of leadership, management, and food or restaurant experience•COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do•We have high integrity and character, which builds an unbreakable level of trust•We are excellence-driven, paying attention to every detail•We have grit and are bold and decisive in our actions•Be ready to learn from mistakes - "fail forward" Responsibilities•You are managing a team that is making cookies - being happy, bringing the community together, over a box of cookies is the business! •Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | Safety•LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"•PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl•OPERATIONS: Support in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc•CUSTOMER-FOCUSED: Focused on a team that creates great customer experience through genuine, welcoming, and friendly interactions with every Crumbl customer•STORE METRICS & NEW CUSTOMER ACQUISITION: Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness•Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers•COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels•Shares important updates and business information regularly that will help the team and business perform well•CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment•Responsible for ensuring the baking equipment, utensils, and environment are clean, and orderly beyond company and state requirements at-all-times•FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment•Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed•SAFETY: Constantly is training and coaching on safety first with the team•Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at-all-times

Job DescriptionSalary: $75-100K cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. We are seeking a skilled and motivated IT Services & AV Support Technician to join our team. This position is responsible for delivering outstanding technical support to our customers across IT infrastructure, end-user services, and AV systems. The ideal candidate will have a strong background in help desk operations, managed services, and audiovisual support in both remote and onsite environments. Key Responsibilities can include: Set & Installation Install AV equipment like projectors, screens, speakers, microphones, and video conferencing systems. Mount TVs, displays, and wall panels. Set up cabling (HDMI, VGA, XLR, Ethernet, etc.) for AV systems. Configure control systems Testing & Troubleshooting Test AV systems to ensure functionality before events or meetings. Diagnose and resolve issues with video, sound, or connectivity. Perform routine maintenance checks on equipment. Replace or repair damaged components (cables, connectors, speakers, etc.). Live Event and Meeting Support Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Configuration & Integration Operate sound boards, mixers, and lighting consoles during live events. Support hybrid/virtual meetings with platforms like Zoom, Microsoft Teams, or Webex. Provide on-the-spot technical support for presenters and participants. Record or stream events, webinars, and meetings. Training & User Support Train users on operating AV systems and conference room equipment Create simple user guides or cheat sheets for non-technical staff Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications: • Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services., • Hands-on experience with installing and supporting AV systems and infrastructure hardware., • Strong understanding of Microsoft Operating Systems and basic networking protocols., • Excellent troubleshooting, documentation, and communication skills., • Ability to work independently and as part of a team in fast-paced environments., • Willingness to provide after-hours support and participate in on-call rotations.

Job DescriptionDescription: What we’re all about: SHR is part of Access Group's Hospitality division, delivering innovative B2B SaaS solutions that empower the hospitality industry. Our comprehensive suite of products—including distribution, digital marketing, Customer Relationship Management (CRM), and revenue management (RMS) solutions—helps small-to-medium hotel groups, casinos, and large independent hotels operate more efficiently, engage customers, and grow revenue. At Access Group, we’re committed to being a global leader in hospitality technology. You’ll be part of a team that drives measurable business outcomes, delivers exceptional customer experiences, and shapes lasting partnerships—making a real impact on our clients and the industry. About you: You’re a problem-solver at heart, energized by the challenge of delivering exceptional technical support and customer care. Tackling complex technical issues motivates you. You know how to dig in, research thoroughly, and find solutions that work. You keep customers in the loop with clear, regular updates, and you make technical changes feel seamless, guiding clients through every step with confidence and care. Day to day you will: • Ensure quality processes and customer satisfaction on all technical support interactions, • Lead advanced troubleshooting of escalated and complex technical issues, • Mentor and provide guidance to junior support team members, • Develop and improve technical support processes and procedures, • Educate customers on SHR products and available training resources, • Create and maintain technical documentation and training materials, • Identify, communicate, and drive resolution of critical technical issues, escalating to appropriate points of contact when necessary, • Keep up-to-date with system enhancements, technical updates, and changing processes and procedures, • Ensure effective communication and stakeholder engagement activities, • Lead cross-departmental collaboration on technical projects and initiatives, • Work independently and proactively with confidence to ensure timely resolution to customer technical requests, • Proactively identify and implement opportunities for technical improvements, • Contribute to product feedback and enhancement requests based on customer interactions Required: • 5-7 years of Customer Service and Technical Support experience required, preferably in the Hospitality Industry, • Advanced Support/Help Desk or Technical Issue Resolution experience, • Proven experience mentoring junior team members or training colleagues, • Proven experience with Atlassian JIRA, • Customer facing experience through chat, live phone and email, • Must be proficient in Microsoft Word, Excel and Outlook and CRM utilization, • Experience with technical documentation and process improvement, • Experience with Salesforce Service Cloud and Intercom, • Experience or knowledge of SHR Central Reservation System (CRS), hotel Customer Relationship Management (CRM), or Revenue Management System (RMS) is a plus., • Proven ability to identify root causes and resolve complex technical issues, • Strong written and verbal communication skills, including the ability to explain technical information to non-technical users, • Proven ability to manage and prioritize multiple concurrent technical projects in a fast-paced environment, • Demonstrated success in developing strong customer and colleague relationships, • Experience mentoring and coaching team members What does Access offer you? We are a growing software company, and we deliver what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference. If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more: • 22 days paid time off, • 11 company paid holidays, • Medical, dental & vision insurance, • 401(k) with 5% company match, • Short-term and long-term disability insurance, • Parental leave for birthing and non-birthing parents The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable federal, state, or local law. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

Sales Representative in the greater Westchester County, NY metro area.Territory includes south to Yonkers and over to Monticello; North to Poughkeepsie.Can live anywhere in the territory or even on CT or NJ border.You will be selling a diversified product portfolio to both Doctors & Specialists in a

Ability to work a flexible schedule depending upon the needs of customers. Develop new business relationships with decision makers while identifying potential customers and developing a business plan to reach them. Prepare professional sales presentations for each account call tailored to current su

Communicate between sales, marketing, and support teams to improve customer experience. Travel within assigned territory is up to 50% and will provide customer-focused service and effectively support business goals. Educate customers on the benefits of products.

Competitive pay / Benefits / Paid training - As an Inbound Sales Rep at SP Data Digital, you will: Conduct outbound sales calls to potential customers in a professional and persuasive manner; Follow up with leads and maintain accurate records of all sales activities; Build and maintain strong relati