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  • Tax Program Director
    Tax Program Director
    1 day ago
    $80000–$105000 yearly
    Full-time
    Morris Heights, The Bronx

    POSITION DESCRIPTION Position: Program Director Program: VITA Tax Program Reports to: Senior Program Director Salary Range: $80,000 to $105,000 Full-Time - VITA Tax Program Director About This Opportunity We welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about advancing economic justice and possess strong leadership skills, we want to hear from you. This senior leadership role provides strategic direction and high-level oversight of Ariva’s Volunteer Income Tax Assistance (VITA) Program, ensuring alignment with organizational goals and meaningful community impact. The Program Director supervises full-time and seasonal staff, oversees dozens of volunteers, leads program design and evaluation, and cultivates partnerships with funders, city and state agencies, and community organizations. This position plays a key role in shaping Ariva’s long-term strategy to build financial stability in the Bronx and other underserved communities. About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Position Description Ariva is seeking a Program Director to join our leadership team. The Program Director is an experienced manager with demonstrated leadership abilities who works with us to develop, launch, execute, and evaluate effective programs that support vulnerable and underserved residents of our community. Ariva is one of the most established non-profit organizations providing free tax assistance in the Bronx. We are an IRS-sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorkers each year. The Program Director must have proven experience in managing, cultivating, and retaining staff. The Program Director will oversee a team of 5 full-time, year-round staff, 20-25 seasonal staff, and about 100 volunteers. This is a full-time position with an average schedule of approximately 45 hours per week, with the possibility of additional hours during the income tax filing season. The position requires some evening and weekend availability to support community-based programs. During the main filing season (January–April), the Program Director may be expected to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. This role involves frequent local travel to sites throughout NYC. Responsibilities The Program Director provides strategic and operational leadership for Ariva’s VITA tax program. The Program Director directly oversees projects and tax sites, supervises staff, ensures IRS-compliant service delivery, cultivates partnerships, and provides coverage as needed to ensure seamless, high-quality service at all sites. The Program Director's responsibilities include, but are not limited to: Primary Responsibilities Program Leadership ● Set the overall vision and strategy for the assigned financial capability programs in alignment with Ariva’s strategic plan. ● Design, implement, and evaluate new and existing programs. ● Lead program budget development, monitoring, and financial reporting of assigned programs. ● Serve as a key contributor in agency strategy sessions with executive staff and the Board. ● Oversee contract management, including compliance and invoicing. ● Monitor performance and reporting for all assigned tax sites and projects, ensuring ongoing compliance with IRS and local funder requirements. ● Ensure a highly professional and client-centered environment at all tax sites. ● Identify, implement, and monitor tax time savings and asset-building initiatives. ● Coordinate program integration strategies with Ariva’s financial counseling program. ● Review and approve communications content (website, social media, outreach materials). ● Support succession planning and cultivate leadership capacity within the program team. Team Management & Operations ● Recruit, mentor, and supervise full-time program staff. ● Develop and implement long-term professional development and staff retention strategies. ● Recruit, mentor, and supervise site coordinators and seasonal staff during tax season. ● Ensure tax sites have adequate equipment, technology, and supplies. ● Maintain safeguards to protect client privacy and data security. ● Maintain a secure and accurate equipment inventory of laptops and peripherals, ensuring security and antivirus software are up to date. External Relations & Representation ● Represent Ariva in meetings with funders, city agencies, and external partners. ● Design and oversee community outreach and marketing campaigns that build a sustainable client pipeline. ● Develop and maintain a sizable client story bank. ● Cultivate and sustain partnerships with community-based organizations, financial service providers, and other host partners where the tax sites operate. The Program Director will also have lead responsibility for the following initiatives: ● Oversee Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. ● Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. Core Competencies: ● Minimum five years of experience in income tax preparation, preferably some in VITA sites. Multiyear seasonal site experience is acceptable. ● Minimum three years of experience in program management, including direct supervision of staff. ● A demonstrated commitment to and experience working with low-income people and in low-income communities. ● Extraordinary customer service skills and high standards of professionalism. ● Skilled in managing, motivating, and supporting staff and volunteers. ● Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines. ● Ability to simultaneously manage several busy tax sites. ● Cultural competence to provide services to the diverse members of our community. ● Adept at building and sustaining strategic partnerships with funders, community organizations, and government agencies. ● Computer-literate; comfortable with data management, data entry, and reporting. ● Exceptional communication skills, both written and verbal, including public speaking. ● Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) ● Contract or grant management experience and skills. ● Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. ● Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites during tax season Compensation & Benefits ● Salary: $80,000 - $105,000, commensurate with experience ● Subsidized health and dental insurance ● Generous paid time off ● 401K retirement plan ● Additional employee benefits "Ariva is an Equal Opportunity Employer"

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  • Telemarketer
    Telemarketer
    15 days ago
    Full-time
    Manhattan, New York

    We are seeking an energetic and motivated Telemarketer to join our dynamic sales team! In this role, you will be the voice of our company, engaging potential clients through outbound calls and warm calling techniques to promote our innovative products and services. Your enthusiasm and communication skills will drive business development, foster customer relationships, and contribute to our growth. This paid position offers an exciting opportunity to develop your sales expertise in a fast-paced environment while making a real impact. Duties Conduct outbound calls to prospective clients, leveraging warm calling strategies to generate interest and qualify leads Engage in B2B (business-to-business) sales conversations, presenting tailored solutions that meet client needs Utilize CRM (Customer Relationship Management) software such as Salesforce to track interactions, update contact information, and manage sales pipelines Negotiate terms with potential clients confidently, ensuring mutual satisfaction and closing deals effectively Follow up with leads through persistent communication, nurturing relationships to convert prospects into loyal customers Collaborate with marketing teams to align outreach efforts and optimize campaign effectiveness Provide excellent customer service by addressing questions, resolving concerns, and maintaining positive interactions throughout the sales process Skills Strong negotiation skills with the ability to influence decision-making positively Proven experience in telemarketing, inside sales, or technology sales environments Familiarity with CRM software like Salesforce or similar platforms for managing customer data and sales activities Excellent communication skills in English, both verbal and written, with a clear and persuasive speaking style Knowledge of B2B sales processes and business development strategies Ability to conduct outbound calling campaigns confidently and professionally Customer service orientation with a focus on building long-term relationships Experience in marketing or technical sales is a plus, especially within technology or software sectors Join us as a Telemarketer and be part of a vibrant team dedicated to growth, innovation, and success! Your proactive approach and passion for sales will help us reach new heights while providing rewarding opportunities for your professional development. Job Type: Full-time Pay: From $17.00 per hour Work Location: In person

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  • Human Resources and Payroll Manager
    Human Resources and Payroll Manager
    1 month ago
    Full-time
    Sunnyside, Queens

    Human Resources and Payroll Manager An elite labor and employment law firm seeks a Human Resources and Payroll Manager. Based in its Manhattan, New York office, the role supports core HR functions, with an emphasis on payroll, leave of absence, administration, and benefits. Responsibilities: • Oversee the firm’s HRIS system (Paycom) and payroll to ensure timely and accurate processing across jurisdictions; maintain employee data, payroll, and benefits HRIS and other files; lead post-implementation system updates and enhancements (including evaluation of modules for expenses, journal and general ledgers); generate payroll-related reports and analyze payroll- related data to inform decision-making and improve HR processes; support payroll-related audits; manage year-end payroll-related deliverables (e.g., W-2s, related employer tax forms, total rewards statements). • Support firm-sponsored benefit plans, programs, and policies, and identify opportunities for improvement; forecast benefits trends and assist with benefits design; prepare annual census for benefits-plan testing; serve as a primary contact for payroll- and benefits-related vendors and third-party administrators (including the benefits broker) by managing vendor relationships, reviewing and processing invoices, facilitating employee communication, and attending recurring meetings; coordinate Fidelity updates, 401(k) funding submissions, and wage reporting for workers’ compensation; and, with others on the People team, coordinate employee training related to the use of the Paycom (HRIS) and Fidelity (401(k)) platforms. • Partner with the Chief Human Resources Officer (CHRO) and Human Resources Manager to administer the payroll aspects of leaves of absence (e.g., disability, FMLA, parental); produce leave and PTO reports to support year-end bonus calculations; coordinate the secure transfer of employee data to third-party vendors for services, premiums, and plan administration; administer workers’ compensation claims with third-party administration needs; review and respond to unemployment claims with appropriate documentation; review unemployment statements; and ensure that required reporting and employee notices relating to payroll and benefits (e.g., EEOC, ACA) are timely distributed. • Stay abreast of regulations, industry trends, current practices, new developments, and applicable HR best practices; support annual compensation review including research into market trends and benchmarks; collaborate with others on the HR team to ensure that the Firm’s Employee Handbook is up to date and comprehensive; and assist in developing, implementing, and maintaining personnel policies and procedures (particularly as related to payroll and benefits) to ensure compliance with local, state, and federal requirements across multiple jurisdictions. • Work with others on the Human Resources team to respond to daily HR-related matters that arise (including, but not limited to, payroll and benefits inquiries); partner with others on the People team to help create and maintain a culture of respect, inclusion, development, and innovation in alignment with the Firm’s equity-and-engagement vision and objectives; and proactively assume other duties as necessary. Qualifications: Do have a combination of employment, educational, and life experience that demonstrates the qualities and skills below: • Education and Experience: You have a minimum of 5 years of relevant experience, including a minimum of 2 years in a supervisory role—and a demonstrated track record of HR leadership, including developing and leading initiatives and process improvements in a highly collaborative environment. You have experience building, mentoring, and developing a team and cultivating a respectful work environment. You lead by example. Extensive knowledge of the payroll function is required, with Paycom experience preferred, and an understanding of employee benefits. • Flexibility and Organization: You are versatile and able to respond quickly and positively to shifting demands and opportunities. You are comfortable in an environment where your responsibilities may vary from day to day. You demonstrate a “no job too big, no job too small” attitude, and take a collaborative, team-focused approach to rejuggling priorities and contributing to Firm tasks. You are comfortable balancing tasks of varying levels of urgency and complexity and work well under pressure with tight deadlines. • Ownership, Initiative, and Teamwork: You take ownership of your projects and follow through on their completion. You proactively anticipate, communicate, and work to independently resolve obstacles you encounter in your work. You possess a strong client-service orientation and ability to work well individually and as part of a team. • Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. • Mission Orientation: You are enthusiastic and passionate about our commitment to advocating for employee rights. You thrive when your work is connected to purpose. Compensation: An attractive compensation package (tailored to experience), with target base compensation of $130,000–$165,000 per year (exempt). The firm offers employees a robust benefits package including healthcare benefits.

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  • Bookkeeper
    Bookkeeper
    2 months ago
    $55000–$60000 yearly
    Full-time
    Allerton, The Bronx

    Global Tax and Financial Services is seeking a detail-oriented and dependable Bookkeeper & Tax Preparer Assistant to support our accounting and tax preparation team. This role is responsible for maintaining accurate financial records, assisting with tax return preparation, and providing administrative support to ensure efficient client service during tax season and thought out the year. The ideal candidate is organized, proactive, client-focused, and comfortable working in a fast-paced environment. Key Responsibilities • Record and maintain daily financial Transactions, • Reconcile bank and credit card statements, • Manage accounts payable and account receivable, • Maintain payroll records (if applicable), • Prepare monthly financial statements and reports, • Maintain and organize client financial documentation, • Assist clients with bookkeeping software questions (QuickBooks), • Multiple Client per month Tax Preparation Support • Collect and organize client tax documents, • Prepare basic individual tax returns under supervision, very basic, • Enter financial data into ta software accurately, • Review returns for missing information or discrepancies, • Communicate with clients to request additional documentation, • Assist with electronic filing and tracking return status Support • Answer phones and respond to client inquiries, • Maintain secure and confidential client files, • Support team members with special projects as needed Qualifications • Full time, • $60,000 Annual Salary, • Associate degree in Accounting, Finance, or related field preferred, • 1-3 years of bookkeeping or tax preparation experience preferred, • Proficiency in QuickBooks (Online and/or Desktop), • Familiarity with tax preparation software, • Strong knowledge of basic accounting principles, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent organizational and time management skills, • Strong attention to detail and accuracy, • Ability to maintain strict confidentiality Work Environment Office-based position Full-time Extended hours during tax season

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  • General Manager – Cannabis Dispensary
    General Manager – Cannabis Dispensary
    2 months ago
    Full-time
    Eltingville, Staten Island

    The General Manager (GM) is responsible for overseeing all daily operations of the dispensary, ensuring compliance with state cannabis regulations, maximizing revenue, and delivering a premium customer experience. This role combines leadership, sales strategy, inventory control, and team development to drive profitability and brand growth. Key Responsibilities Operations Management • Oversee day-to-day dispensary operations (retail + delivery if applicable), • Ensure smooth opening/closing procedures and store readiness, • Maintain a high-end, organized, and compliant retail environment Sales & Revenue Growth • Drive daily, weekly, and monthly revenue targets, • Implement upselling strategies and optimize average cart size, • Execute promotions, product launches, and marketing campaigns, • Monitor KPIs (conversion rate, average order value, repeat customers) Team Leadership • Hire, train, and manage dispensary staff (budtenders, supervisors, delivery drivers), • Create schedules and manage labor costs efficiently, • Build a strong sales culture and accountability within the team, • Conduct performance reviews and coaching Compliance & Security • Ensure full compliance with state and local cannabis laws, • Maintain accurate reporting, ID verification, and transaction tracking, • Work with security teams to enforce safety protocols, • Prepare for inspections and audits Inventory & Vendor Management • Oversee inventory ordering, receiving, and reconciliation, • Prevent shrinkage and manage product lifecycle, • Build relationships with vendors and brands, • Optimize product mix based on sales data Customer Experience • Deliver a high-end, “Apple Store–level” dispensary experience, • Resolve customer issues professionally and efficiently, • Maintain strong brand reputation and customer loyalty Technology & Systems • Manage POS systems (e.g., Dutchie, Treez, etc.), • Utilize analytics tools to drive decision-making, • Oversee in-store tech (e.g., tablets, digital menus, Peak Beyond systems) Qualifications • 3–5+ years of retail management experience (cannabis preferred), • Strong understanding of cannabis products, strains, and compliance regulations, • Proven track record of hitting sales targets, • Experience managing teams (10+ employees preferred), • Strong leadership, communication, and problem-solving skills, • Experience with POS systems and inventory software Key Skills • Leadership & team building, • Sales strategy & revenue optimization, • Compliance & risk management, • Inventory control, • Customer experience excellence, • Data-driven decision making Success Metrics (KPIs) • Monthly revenue growth, • Average order value (AOV), • Customer retention rate, • Inventory accuracy & shrinkage, • Employee performance & retention

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  • Transportation Driver
    Transportation Driver
    2 months ago
    $19.25 hourly
    Full-time
    Flushing, Queens

    Now Hiring: Driver Join Queens Community House (QCH) and help connect older adults to their community, programs, and events! Queens, NY | Full-Time | Competitive Pay + Benefits About Queens Community House (QCH) Queens Community House (QCH) is a multi-site, multi-service settlement house serving the diverse population of Queens through programs for children and youth, adults and families, and older adults. As a modern interpretation of the traditional settlement house, we bring innovative leadership, best practices, and a passion for social and economic justice to our work. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We welcome individuals with diverse backgrounds and experiences who are inspired by our mission and motivated to make a difference. About the Role We are seeking a Driver with a clean driving record and a strong commitment to supporting older adults with their transportation needs. The Driver will safely transport participants to and from center-based programs, trips, and special events, while ensuring their comfort and well-being. This role plays a vital part in helping otherwise homebound individuals engage in educational and recreational activities that support connection, independence, and healthy aging. Responsibilities Safely transport Older Adult Services participants to designated destinations. Drive participants to trips and special events as needed. Maintain accurate daily transportation route sheets. Ensure participant safety at all times, including: Assisting participants in and out of vehicles Enforcing seatbelt use Securing wheelchairs properly Collect and record transportation contributions when applicable. Assist with maintaining and submitting transportation data. Complete required reports (e.g., incident reports) and submit to appropriate departments. Maintain vehicle cleanliness and complete daily G.O.A.L. sheets; coordinate routine maintenance with the Transportation Coordinator. Serve as a substitute for other QCH drivers when needed. Perform other duties and special projects as assigned by the Transportation Coordinator. Qualifications Valid NY State Driver’s License with an excellent driving record (must be maintained). Strong interpersonal skills and the ability to engage with older adults respectfully and patiently. Ability to complete written reports and maintain accurate records. Self-motivated and resourceful; able to work independently and as part of a team. Ability to maintain confidentiality and use discretion appropriately. What We Offer Compensation: Competitive, commensurate with experience Benefits may include: Medical, dental, and vision coverage Life insurance & flexible spending accounts 403(b) retirement plan Generous time off (vacation, sick days, holidays) Professional development opportunities, including training and learning sessions Queens Community House is an equal opportunity employer and a drug-free workplace. We are committed to creating an inclusive environment where all staff feel valued and supported.

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