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  • Cannabis Dispensary Sales Lead
    Cannabis Dispensary Sales Lead
    2 days ago
    $20–$21 hourly
    Full-time
    Howard Beach, Queens

    The Sales Lead serves as the primary point of contact during each shift, overseeing daily dispensary operations, supervising Sales Associates, and ensuring the sales floor, front-of-house, and customer experience run smoothly and compliantly. They bridge the gap between frontline Associates and Management, fostering a productive, compliant, and positive work environment. Department: Sales Reports To: Assistant Manager, Manager Key Responsibilities Team Leadership • Supervise and guide sales associates, ensuring they perform their duties effectively and maintain high standards of customer service, • Provide on-the-job training and support to new and existing employees, • Address and resolve any employee conflicts or issues that arise during shifts, • Coach team members on product knowledge (including education on terpenes, cannabinoid profiles, product categories, and consumption methods), responsible sales practices, and industry-specific compliance requirements (e.g., age verification, transaction limits, restricted product handling)., • Foster a culture of education, safety, compliance, and regulatory adherence consistent with OCM and state cannabis laws. Operational Oversight • Monitor daily store operations, ensuring Sales Associates responsibilities are completed accurately and timely, • Oversee opening and closing procedures to ensure the dispensary is ready for business, secure after hours, and compliant with cannabis security regulations., • Manage store cleanliness and organization, ensuring a professional and inviting environment, • Ensure all cannabis products are stored, displayed, and handled in accordance with local/state regulations (ex. secure storage, age verification signage, etc.), • Verify daily reconciliation of sales and cash handling aligns with METRC or applicable seed-to-sale tracking systems Customer Relations • Handle customer inquiries and resolve issues to maintain high levels of customer satisfaction, • Ensure customer feedback (product issues, service issues, trends) is collected and communicated to management for continuous improvement., • Maintain an active, knowledgeable presence on the sales floor to assist customers with product selection, dosing guidance, terpene/flavor preferences, and consumption methods., • Provide accurate education to customers on cannabis products including strains, effects, dosing, consumption methods, and legal limitations, • Ensure all ID checks are conducted per legal requirements and enforce age restrictions strictly Sales Goals • Assist in setting and achieving sales targets by motivating the team and implementing effective sales strategies, • Analyze sales data and provide insights to management for strategic decision-making, • Encourage compliant upselling and cross-selling techniques (e.g., accessories, complementary product formats) while maintaining customer-centered recommendations and regulatory alignment., • Identify and promote high-margin or trending products while ensuring that suggestions align with customer needs and regulatory guidelines Inventory Control • Assist with inventory management tasks, including stock counts, ordering, and receiving shipments, • Ensure all cannabis products are labeled, packaged, and displayed according to OCM rules and company standards (e.g., THC warnings, batch labels, tamper-evident packaging)., • Report any inventory discrepancies or issues to the Assistant Manager promptly, • Ensure all cannabis inventory is tracked in real time using METRC, • Support compliance during audits by ensuring accurate and up-to-date inventory logs Compliance and Reporting • Ensure all operations comply with cannabis regulations, OCM guidelines, and company SOPs., • Maintain accurate records of sales, inventory, and employee performance, • Prepare and submit shift reports to the Assistant Manager, highlighting key metrics such as sales totals, category performance, incidents, and compliance notes., • Stay current with state/local cannabis regulations and update the team as policies change, • Immediately report any suspected diversion, theft, or compliance violations, • Maintain confidentiality of patient or customer information per HIPAA or applicable privacy laws, if applicable Requirements • Minimum 21 years old, • High school diploma or equivalent, • 1–2 years of retail or customer service experience (cannabis experience is a plus but not required), • Flexible availability, including evenings, weekends, and holidays, • Ability to stand for extended periods and lift up to 50 pounds, • Comfortable using technology, including POS systems, digital menus, and other tools, • Willingness to undergo background checks and comply with all cannabis regulations, • Manual dexterity for handling cannabis products and equipment, • Comfortable working in an environment where cannabis aromas and scents are consistently present What We’re Looking For • Ownership Mentality: You take pride in your work, follow through on tasks, and proactively identify areas for improvement, • Mission-Driven: You are passionate about the cannabis industry, believe in destigmatizing cannabis, and are committed to offering judgment-free service to everyone, • Customer Focused: You are attentive to customer needs, listen actively, and go the extra mile to ensure every person who walks through the door feels valued and informed, • Collaborative: You’re a team-first thinker who enjoys sharing knowledge and working together to achieve common goals, • Adaptable: You thrive in a fast-paced, high-pressure environment and approach challenges with professionalism and a solution-oriented mindset Why Work Here? • Supportive Leadership: We believe in coaching and empowering our team to grow and succeed, • Professional Development: We provide ongoing education in the cannabis industry, customer service, and compliance to help you build your expertise, • Inclusive Culture: Join a team that values respect, accountability, and a shared sense of purpose, • Real Impact: Each shift offers the chance to help educate the public, contribute to a more informed cannabis culture, and make a meaningful difference in the lives of our customers, • Employee Discounts. Team members enjoy discounts on products, allowing them to familiarize themselves with the inventory and provide informed recommendations to customers. We don't just sell cannabis; we help shape an informed and welcoming cannabis culture. If you’re ready to be a part of that mission, we’d like to hear from you.

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  • Support Engineer
    Support Engineer
    4 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Catering Coordinator
    Catering Coordinator
    23 days ago
    $16–$19 hourly
    Full-time
    Lincoln Park

    We are living our Purpose – To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose shapes everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals. Job Title: Catering Coordinator Department: Catering/Demonstration Supervised by: Assistant Store Managers, Store Manager Job Summary: The Catering Coordinator is a Non-Affiliated Associate who is a main point of contact for receiving and recording all catering orders that are placed in person, on the phone or online. The Catering Coordinator must consistently be personable and a role model for hospitality in the store – with Associates and clients, as well as provide attentive, friendly and knowledgeable service. Minimum Required Qualifications: The minimum required qualifications of this position include, but are not limited to, the following: • Ability to develop and maintain professional relationships., • Ability to use the telephone for over-the-phone orders., • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language., • Ability to perform basic math skills., • Ability to stand/walk for the duration of a scheduled shift, • Ability to work in varying temperatures., • Ability to use the computer for online orders., • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs., • Ability to work with a wide variety of fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences., • Have strong hospitality skills with a commitment to the delivery of excellent client services., • Resourceful, self-starter, strong interpersonal skills., • Excellent written and verbal communication skills and proficient with Microsoft Office., • Ability to interact with Customers in a friendly and helpful way., • Ability to work cooperatively with others., • Ability to work all assigned work schedules and comply with all time and attendance policies. Essential Job Functions: Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following: • Manage the flow of catering orders – from the Customer and production side of the business., • Maintain communication with Department Managers regarding orders/changes or any issues in a timely manner., • Coordinate, schedule and communicate all pick-ups and deliveries to the Client, Department Managers, Customer Service, etc., • Have product knowledge, (i.e. servings, amounts, cost, and complimentary items to suggest)., • Conduct in-store demonstrations providing samples to customers., • Utilize Wakefern’s Order Ready On-Line catering tool to maximize data tracking., • Utilize social media, and local events to continue to grow the ShopRite Kitchen catering brand., • Develop and maintain Customer relationship processes, such as phone calls and hand written notes following an event to ensure satisfaction, reminder notes related to annual events such as birthdays, etc., • Utilize Wakefern resources as necessary, taking part in all training opportunities – online or in-person., • Regularly lift, pull, push and rotate equipment and merchandise that weights 25 lbs., and occasionally weights up to 60 lbs., • Maintain signage on all items to alert Customers to product choices and ingredients., • Perform all duties in accordance with all Federal, State and Local regulations as they pertain to the Catering operation (i.e. wearing approved hat or hair net, gloves, etc.)., • Be knowledgeable in the Company’s HAZCOM program and perform all duties in accordance with manufacturer’s label instructions for the safe and proper use of all chemical products., • Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements., • Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food., • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations., • Greet all Customers and provide them with prompt, courteous service and assistance., • Check prices and be knowledgeable about location of items in the store., • Promote for sale any current charitable promotions to Customers., • Understand and adhere to Company shrink guidelines as relates to Catering Operations., • Provide Customers with superior service., • Complete all applicable department training programs., • Perform all duties in accordance with ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)., • Maintain a clean, neat, organized and safe work environment., • Observe safe methods of performing all duties., • Work overtime as assigned., • Work cooperatively with others., • Stand in department for duration of scheduled shift, which may exceed 8 hours per day., • Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines., • Perform other duties as assigned.

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  • Spanish Interpreter
    Spanish Interpreter
    1 month ago
    $20–$30 hourly
    Full-time
    Greenpoint, Brooklyn

    The Language Video-Telephone- Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Spanish and English speakers. The interpreter breaks the communication barrier in various industries: Healthcare, Insurance, Financial, General Business, and 911. The interpreter processes information quickly and concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous and uses appropriate, terminology and understands standard industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical, or non-technical subjects. However, this position does not involve written translation; translators and other skilled linguists are encouraged to apply. The interpreters translate verbally. This is a remote position. The Interpreter works from his/her home office. It is essential to ensure a quiet & secure environment. Duties and Responsibilities Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, to perform the job’s essential functions. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions. Maintain a professional demeanor throughout the video and audio interpreting sessions. Remain calm during video and audio interpreting sessions if one of the speakers is incoherent or upset, especially in emergencies such as 911 calls. Maintain punctuality and availability during scheduled work hours. Follow client instructions in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client’s permission. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. Demonstrate commitment to cultural sensitivity and working in a diverse environment. Qualifications Fluency in Spanish and English and skilled in the associated cultural dynamics. High school diploma or equivalent. Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation. Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. Must be able to adapt to any Kelly technology enhancements that improve service delivery and meet client demands. Must be at least 18 years of age. Legally authorized to work in the US. Ability to read and write the requested languages – highly preferred.

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  • Accountant
    Accountant
    1 month ago
    $148000–$151000 yearly
    Full-time
    Borough Park, Brooklyn

    Job Overview We are seeking a detail-oriented and experienced Staff Accountant to join our dynamic Accountant team. The ideal candidate will be responsible for managing financial records, ensuring compliance with accounting standards, and providing insightful financial analysis. This role requires a strong understanding of Federal and Local tax laws and regulations, corporate accounting practices, and proficiency in various accounting and tax software. Duties • Prepare and maintain accurate individual and business tax returns, payroll and sales tax., • Conduct balance sheet reconciliation and account reconciliation to ensure accuracy., • Manage accounts payable and accounts receivable processes, including journal entries., • Perform financial report writing and interpretation for management review., • Conduct audits and ensure compliance with SOX regulations and other applicable laws., • Utilize accounting and tax software such as QuickBooks, ATX, CFS, • Provide mentoring to junior staff members in accounting and tax principles and practices., • Engage in regulatory reporting and ensure adherence to securities law where applicable. Language Skills Candidate should have to be fluent in English and bangla. Speaking and listening skill in urdu and hindi is a plus Experience (4 Years) Candidates should possess a solid background in accounting and tax preparation with experience in various areas including but not limited to: • Business and individual tax preparation, • Sales tax, • Corporate finance and public accounting, • Financial management including payroll processing, • Technical accounting concepts such as accrual accounting, double entry bookkeeping, debits & credits, • Financial analysis including account analysis and bank reconciliation, • Proficiency in Microsoft Excel for data analysis and reporting The successful candidate will demonstrate strong analytical skills, attention to detail, and the ability to work collaboratively within a team environment.

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  • Front Desk Agent/Corporate Security
    Front Desk Agent/Corporate Security
    1 month ago
    $22–$27 hourly
    Full-time
    Manhattan, New York

    We are seeking a professional and courteous Front Desk Agent to join our team at a high-profile corporate building. This role is ideal for someone who thrives in a polished, business-oriented environment and enjoys providing exceptional guest services to professionals like investment bankers, attorneys, and financial advisors. Key Responsibilities: • Welcome and assist visitors as they enter the building, ensuring a friendly and professional demeanor at all times., • Check IDs and manage access passes to maintain building security and access control., • Answer incoming calls and direct them appropriately., • Perform light data entry tasks and maintain visitor logs as needed., • Serve as the first point of contact for any guest inquiries or assistance., • Coordinate with building management for any emergency response or security-related concerns. Qualifications: • Previous experience in a front desk, concierge, or security role is preferred., • Strong communication skills and a customer service mindset., • Ability to handle multiple tasks efficiently in a fast-paced corporate setting., • Familiarity with basic office software and data entry. Compensation and Benefits: • Pay rate of $22 to $27 per hour, depending on experience and credentials., • Eligibility for benefits after a 90-day probation period, including health insurance, dental plan, paid vacation, and sick days., • Participation in a 401(k) savings plan. We are an equal opportunity employer and welcome candidates from all backgrounds to apply.

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    No experience
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  • Data Entry Remote
    Data Entry Remote
    1 month ago
    $25–$55 hourly
    Part-time
    Manhattan, New York

    Teams Liam A Freeman Our company is on the lookout for a skilled and efficient Data Entry Remote Specialist to join our growing team. This is a fantastic opportunity for a detail-oriented individual with a passion for accuracy and a strong work ethic to contribute to our success. As a Data Entry Remote Specialist, you will play a critical role in maintaining the integrity and accuracy of our databases. You will be responsible for inputting a high volume of data from various sources with speed and precision, while ensuring data quality and adherence to established procedures. This role offers the flexibility and convenience of working remotely, allowing you to manage your own schedule and enjoy a comfortable work environment from the comfort of your home. We are seeking a highly motivated individual with a proven ability to work independently and meet deadlines. If you are a self-starter with a strong commitment to accuracy and a desire to contribute to a dynamic team, we encourage you to apply. This position provides a valuable opportunity to enhance your data entry skills while making a significant contribution to our organization. We offer a supportive and collaborative work environment, even in a remote setting. We are confident that this role will be both challenging and rewarding for the right candidate. We look forward to reviewing your application and learning more about your qualifications. Responsibilities: Accurately inputting a high volume of data from various sources into designated databases and spreadsheets. Verifying and validating data for accuracy and completeness before entry. Maintaining data integrity by following established data entry procedures and guidelines. Identifying and resolving any data discrepancies or errors promptly. Organizing and managing electronic files and records related to data entry. Meeting daily and weekly data entry targets while maintaining high levels of accuracy. Communicating effectively with team members and supervisors regarding data entry progress and any issues encountered. Protecting confidential data and adhering to data security protocols. Requirements Proven experience in data entry or related administrative roles. Excellent typing skills with high accuracy and speed. Strong attention to detail and a commitment to data integrity. Proficiency in Microsoft Office Suite, particularly Excel. Ability to work independently and manage time effectively. Excellent communication skills (written and verbal). Strong organizational skills and ability to prioritize tasks.

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  • Restaurant Team Member
    Restaurant Team Member
    2 months ago
    $16.5–$18 hourly
    Full-time
    Manhattan, New York

    A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Brand: Potbelly Address: 501 7th Ave, New York, NY 10018, United States

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