Department human services jobs in Austin, Texas - Page 4Create job alerts

Job Description Position Title: Branch Manager Reports To: Retail Area Manager Line of Business: Retail Banking Services FLSA Status: Exempt Job Summary: This position is responsible for overseeing all aspects of branch growth, operations, and customer service excellence. This role ensures compliance with regulatory requirements, drives business growth through relationship building and community involvement, and leads a high-performing team to meet branch objectives. The Manager plays a key role in maintaining operational integrity, expanding the bank’s portfolio of high-net-worth clients, and fostering a positive and efficient work environment. Success in this role requires strong leadership, business development acumen, and the ability to deliver exceptional customer experiences while managing branch profitability. Essential Duties & Responsibilities: Branch Operations & Sales Management: • Manages daily branch operations to ensure sustained compliance with all applicable policies, procedures, standards, and regulatory requirements., • Drives branch sales efforts, expands business relationships, and develops high-net-worth client portfolios., • Leads, trains, and develops branch staff to foster a customer-centric culture while ensuring continuous service delivery excellence., • Oversees complex transactions and ensures high-quality customer service to meet and exceed customer expectations., • Maintains branch compliance by conducting regular audits and enforcing internal controls and regulatory requirements., • Builds and maintains strong relationships within the community by participating in local organizations and promoting banking services., • Contributes to branch strategy by executing initiatives that align with business goals and drive performance., • Oversees vault teller functions to ensure cash handling procedure align with bank policies and Federal Reserve guidelines., • Monitors branch financial performance and implements strategies to enhance profitability while controlling costs., • Sets, tracks, and reports on sales targets to ensure the branch meets or exceeds goals for deposits, loans, and cross-sales., • Builds and maintains key client relationships to ensure satisfaction and retention, as well as to identify opportunities for further engagement., • Leads the implementation and training of new digital banking technologies to improve efficiency and customer service., • Addresses and resolves escalated customer issues and complex transactions, guiding staff in managing challenging situations., • Oversees branch-level marketing efforts, including community outreach and promotional activities, to attract new business., • Ensures branch security and enforces policies related to fraud prevention., • Collaborates with other departments to streamline processes and resolve issues affecting branch operations., • Supervises one or more employees at a time., • Conducts performance appraisals of assigned staff for performance effectiveness., • Supports the selection, training, performance management, evaluations, and supervision of department staff., • Rewards employees and initiates, or otherwise supports, personnel actions including documentation and termination recommendations under the guidance of Human Resources leadership., • Addresses questions, issues, and related matters from assigned staff in a timely and appropriate manner. Compliance: • Performs all assigned work activities in accordance with standard procedures and protocols established by the Company and Department, and in accordance with applicable standards, procedures, protocols, practices, codes, and requirements as set forth by regulations and governing entities including, without limitation, Bank Secrecy Act (BSA) / Anti-Money Laundering (AML), USA Patriot Act, Regulation D (Reserve Requirements for Depository Institutions), Regulation E (Electronic Fund Transfers Act), Truth in Savings Act (TISA) / Regulation DD, Equal Credit Opportunity Act (ECOA) / Regulation B, Community Reinvestment Act (CRA), Fair Credit Reporting Act (FCRA), Dodd-Frank Wall Street Reform and Consumer Protection Act, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), and Regulation P (Privacy of Consumer Financial Information)., • Demonstrates and maintains advanced relevant and up-to-date working knowledge and understanding of all applicable local municipal, state, and federal regulatory requirements, standards, and codes relevant to the job function., • Monitors respective work activity, and work activity of others, for variances and anomalies., • Identifies and timely reports any known or suspected compliance issues to appropriate personnel., • Oversees audits and the preparation for audits, whether initiated internally or externally., • Adheres to all other Company wide policies and procedures including, but not limited to, human resources, safety, and emergency protocols. Leadership: • Provides professional development opportunities for self and staff to ensure high performance and assists in successional planning., • Supports the development of strategies and specific objectives ensuring project and departmental milestones and goals are consistently met., • Researches industry trends and reviews and analyzes relevant data to forecast trends and develop recommendations for internal leadership to review., • Promotes collaboration, teamwork, and mutual respect among all staff, and contributes productively as a member of a diverse team., • Adapts communication to the needs of audiences, listening to input, and builds a sense of shared purpose., • Models a positive attitude and self-reflection, leading others in sharing and applying their learning for the benefit of the team., • Develops long-term and short-term goals to prioritize work., • Builds rapport and maintains collaborative relationships with internal and external stakeholders. General: • Demonstrates support towards the Company’s vision, mission, and core values., • Supports department executive leadership in the compilation of strategic confidential reports., • Attends departmental and organizational meetings, as required., • Maintains proficient relevant and up-to-date job knowledge relevant to the job function by participating in continuous education initiatives., • Displays integrity, responsibility, accountability, teamwork, and ethics., • Performs assigned job duties and responsibilities in accordance with established performance expectations, as well as with Company policies, procedures, protocols and standard practices., • Demonstrates advanced working knowledge and understanding of technology systems and programs that relate to core banking transactional processing, customer relationship management, sales and marketing, Electronic Funds Transfer (EFT), accounting and financial reporting, compliance and risk management, document management, communication and productivity tools, as well as other related applications relevant to the job function., • Performs other duties as assigned. Minimum Required Education, Experience & Other Qualifications: • Bachelor’s degree in business administration, finance, or related field, • Five years of portfolio management experience working with high-net-worth clients, • Five years of experience working in a branch management capacity, • Five years of experience working in a sales management capacity; or, • An equivalent combination of education and work experience Working Conditions & Physical Requirements: This position requires regular sitting, walking, standing, reading, seeing, speaking, hearing, listening, organizing, interpreting data and information, operating office equipment, typing using a computer keyboard and mouse, viewing a computer screen monitor, and use of a telephone. The working environment consists of an indoor and climate-controlled setting most of the time. Core Knowledge, Skills & Abilities: Vision & Planning – Outlines a clear and achievable plan to accomplish shared goals and objectives collectively. Flexibility & Adaptability – Modifies own behavior and work activities in response to new information, changing conditions, and/or unexpected obstacles. Decision Making – Makes quality and timely decisions based upon a mixture of analysis, wisdom, experience, and judgment. Strategic Management – Plans, monitors, analyzes, and manages the necessities of the department and organization in order to reach established goals and objectives. Team Member Acknowledgement My signature below acknowledges that I have received and read my job description, and that I understand the scope, essential job duties, knowledge, skills, and abilities, working environment and physical requirements that apply to my job. I further acknowledge that I can safely and effectively perform the essential job duties, with or without reasonable accommodation, and in accordance with the policies, procedures, expectations, and standards of the company. Team Member Signature Team Member Name (Printed) Date

Job DescriptionCompany Description The mission of the Texas Water Development Board (TWDB) is to lead the state's efforts in ensuring a secure water future for Texas and its citizens. Our mission is a vital part of Texas' overall vision and the state's mission and goals that relate to maintaining the viability of the state's natural resources, health, and economic development. To accomplish our goals of planning for the state's water resources and providing affordable water and wastewater services, the TWDB provides water planning, data collection and dissemination, financial assistance, and technical assistance services to the citizens of Texas. The tremendous population growth that the state continues to experience and the recurrent threat of severe drought only intensify the need for the TWDB to accomplish its goals in an effective and efficient manner. Job Description Only applicants who apply with a State of Texas application via the CAPPS online application system will be considered for this position. First time applicants will need to create an account in the CAPPS online application system at . Please visit our job opportunities page at for more information about the Texas Water Development Board and answers to frequently asked questions. To view this position in greater detail, visit the CAPPS online application system. Texas Water Development Board’s Mission - Leading the state’s efforts in ensuring a secure water future for Texas. The Texas Water Development Board (TWDB) offers competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance! For more information about these benefits and more visit . The Texas Water Development Board does not discriminate on basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities. Must meet agency in-office requirements ***This is a repost of "TWDB - 25-120 - Regional Water Planning Manager (Manager IV-V) Applicants who applied to 25-120 will be considered and do not need to reapply*** Salary Ranges: • Manager IV: $7,500.08/month to $7,875.00/month*** Performs highly complex to advanced (senior-level) work administering the daily operations and activities of the Texas Water Development Board’s Regional Water Planning Department. Responsible for the the oversight of the statewide, high-profile, regional water planning program of the agency with significant stakeholder involvement and agency and legislative data requests. Responsible for the development of the 16 regional water planning contracts, the development, agency review, and Board approval of the regional water plans. Oversees regional water planning grant contracts, and provides extensive and ongoing technical and administrative assistance to regional water planning groups and various stakeholder activities. Work requires highly proactive management involving establishing goals and objectives. Develops guidelines, procedures, policies, rules, and regulations. Develops schedules, priorities, and standards for achieving established goals. Coordinates and evaluates department activities. Develops and evaluates budget requests and monitors budget expenditures. Plans, assigns, and supervises the work of others. Works under limited supervision, with moderate to considerable latitude for the use of initiative and independent judgment. Reports to the Director of the Water Supply Planning Division. Essential Job Functions • Manages the agency regional water planning program., • Develops and oversees 16 regional water planning grant contracts for regional water planning and related studies, assuring that products meet the intent of the scope of work, rules, and statutory requirements., • Assists Director with the agency activities in support of the Interregional Planning Council., • Manages the Regional Water Planning Department. Manages activities and provides direction, coordination, technical guidance, support to and supervision of agency staff of the Regional Water Planning Department., • Provides effective leadership and management of the Regional Water Planning Department., • Directs, monitors, and anticipates program activities and develops and implements necessary revisions to agency rules, guidance, and procedures as a result., • Identifies stakeholder needs and provides extensive and proactive communications regarding technical guidance and process requirements to ensure that 16 regional water planning groups meet deadlines and statutory requirements in the development of their regional water plans., • Manages all project activities within the department, providing technical direction and guidance., • Monitors and reports department work activities., • Provides guidance and quality control for data analysis in support of legislative, agency, public, media, and other information requests., • Represents the regional water planning program at meetings with other agencies (state and federal), with legislative staff, or at conferences and panels., • Oversees the development of program guidelines, procedures, policies, and rules, and provides oversight of quality control reviews of regional water plans; communications and information dissemination; funding application process; internal policy development; and program development within established deadlines., • Assists in compiling, writing, and otherwise completing agency activities for regional water plan review and approval by the Board, including overseeing the agency review process and materials and preparing and compiling review comments for Executive Administrator signature., • Assists in compiling, writing, and otherwise developing the state water plan, including preparing materials for associated with amendments to the state water plan., • Assists in reviewing SWIFT project prioritization information, including applicant eligibility and quality control reviews., • Oversees development of section staff, including development of section and division goals, and identification and approval of employee job-related training., • Authorizes department hiring, separations, disciplinary actions and employee performance rewards., • Manages the performance of direct reports, to include, timely completion of performance appraisals, and follow-through on disciplinary actions as needed., • Assigns job duties, conducts performance evaluations, clarifies roles and responsibilities, and monitors and measures performance against goals., • Evaluates department performance and recommends and leads improvements., • Supports department administrative requirements related to organization, budget and personnel., • Ensures the provision of quality customer service from the department to both internal and external stakeholders., • Maintains confidential and sensitive information., • Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency’s records retention procedures and schedule., • Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses., • May be required to operate a state or personal vehicle for business purposes., • Performs other duties as assigned. Qualifications Minimum Qualifications • Graduation from an accredited four-year college or university with a bachelor’s degree in City or Regional Planning, Civil Engineering, Hydrology, Geology, Economics, Business or Public Administration, or a related field., • Work experience:, • Manager IV: Seven years of relevant experience leading projects and teams in the analysis of water supply planning data sets, developing water supply plans or planning related projects., • Manager V: Nine years of relevant experience leading projects and teams in the analysis of water supply planning data sets, developing water supply plans or planning related projects, • Professional experience with a public stakeholder process., • Professional experience in contract management., • Graduate degree from an accredited four-year college or university with a bachelor’s degree in City or Regional Planning, Civil Engineering, Hydrology, Geology, Economics, Business or Public Administration, or a related field., • Six years of professional experience with regional and state water planning in Texas., • Professional experience training or leading people (with supervisory authority)., • Professional experience managing budgets., • Knowledge of local, state, and federal laws and regulations relevant to the Water Supply Planning Division., • Knowledge of the principles and practices of public administration and management., • Knowledge of hydrology, geology, and water planning principles relevant to Texas., • Knowledge of Texas water laws and institutions and the process for regional and state water planning., • Skills in using Microsoft Office programs such as Word, Excel, and Access., • Skills in use of internet, email, word processing, spreadsheet, presentation, and database software., • Skills in providing good customer service, both internally and externally., • Skills in preparing reports., • Ability to maintain the security or integrity of critical infrastructure within Texas., • Ability to meet agency in-office requirements., • Ability to establish goals and objectives., • Ability to devise solutions to problems., • Ability to identify and mitigate program and agency risks., • Ability to complete multi-disciplinary planning projects involving diverse groups and stakeholders., • Ability to effectively communicate, both in writing and presentations, complex information to a non-technical audience., • Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines., • Ability to make mature, objective decisions and identify areas of potential problems., • Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment., • Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision., • Ability to perform assigned duties and improve work habits and/or output., • Ability to complete assigned work, on time, neatly and in order with infrequent errors., • Ability to complete tasks and projects in a timely manner and persists until tasks are completed., • Ability to develop, evaluate, and interpret policies, procedures, and regulations., • Ability to provide prompt, courteous and accurate assistance and clear and concise communication to agency staff, as well as to employees of other political entities and the public both verbally and in writing., • Ability to work with others in a team environment and cooperate with supervisors, co-workers, and others., • Ability to manage multiple tasks and schedule work in order to maintain regular progress on assignments and meet deadlines., • Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs., • Ability and willingness to travel 10% of the time, primarily within the State of Texas., • Ability to operate a vehicle (state or personal) for state business and maintain a driver’s license and driving record that complies with state and agency requirements., • Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends., • Ability to train others., • Ability to assign and/or supervise the work of others. Additional Information All interested candidates should apply with a State of Texas application via the CAPPS online application system. First time applicants will need to create an account in the CAPPS online application system . Please visit our job opportunities page for more information about the Texas Water Development Board and answers to frequently asked questions. To view this position in greater detail, visit the CAPPS online application system. Texas Water Development Board, Stephen F. Austin Building 1700 North Congress Ave., Room 670, Austin, Texas 78701 Please contact Human Resources for accommodation requests. Phone: (512) 475-2142 Email: HR(AT)twdb.texas.gov

Job Description Performs highly complex or advanced (senior-level) network administration work to OCA’s network infrastructure. Work involves planning, designing, monitoring, and integrating system components for data/voice networks, existing network hardware and software; and evaluating potential network enhancements; as well as installing, maintaining, or overseeing the installation and maintenance of networks and network related hardware. This position also acts as Tier III support for network related service requests and incidents. Works under limited or minimal supervision, with considerable latitude for the use of initiative and independent judgment. Salary commensurate with experience. Essential Job Functions: • ·Provides excellent customer service at all times. This includes support for level I and II helpdesk staff, appropriate escalation to management, proactive communication to management and end users as appropriate, and usage of the ticketing system., • ·Proactively updates Office of Court Administration's Information Services management on ongoing issues and ensures that policies and procedures are followed., • ·Suggests innovations and improvements to the OCA network infrastructure environment through verbal and written communication in a simple, efficient, and clear manner., • ·Responds to incident and problem calls while providing guidance in troubleshooting and solving complex problems related to network related issues, and in the processing of service requests and tasks., • ·Utilizes vendor product support for research and issue resolution., • ·Provides continuous monitoring of the OCA network infrastructure using a variety of the most common third-party network monitoring tools., • Gathers data pertaining to customers’ needs and uses information to identify, predict, interpret, and evaluate system and network requirements., • Performs tuning and capacity planning activities to enhance the performance of the network resources., • Develops detailed network system plans and maintains detailed network topography drawings, maps, and documentation of the entire OCA network., • Develops procedures designed to ensure the integrity of network environments., • Evaluates network technologies for potential acquisition and directs the evaluation of various hardware and software resources to identify strengths, weaknesses, and potential benefits to the agency., • Identifies, monitors, and defines the requirements of the overall security of the enterprise network., • Implements hardware and software solutions to help mitigate a wide variety of network attacks. Makes recommendations to enhance the security and throughput of the network., • Analyzes and defines agency disaster recovery responsibilities and procedures., • Plans, implements, and maintains the OCA supported networks. This includes (but is not limited to):, • Maintaining appropriate ACLs, VLANs, WAN, LAN, and Internet connections., • Implementing procedures to ensure the network is monitored, fully patched, and performing as designed., • Troubleshooting and resolving connectivity issues, escalating as appropriate., • · Performs all duties with a heavy emphasis on process, security, and standardization., • · Adheres and reinforces all change management processes., • · Works on multiple projects and/or tasks and works with management to prioritize appropriately., • · Performs related work as necessary. Minimum Qualifications: Network Specialist IV: • Graduation from an accredited four-year college or university with major course work in computer information systems, computer science, or a related field; may substitute four years of full-time relevant experience for required education on a year-for-year basis., • Four years of experience in leading the administration of an Enterprise network with multiple remote locations., • Two years of experience implementing and maintaining site-to-site/IPSEC tunnelling., • Two years of experience configuring and managing a variety of network monitoring tools., • One year experience administering cloud networking., • One year experience administering networks in a virtualized environment., • Possesses a deep understanding of core networking basics and underlying technologies. Network Specialist V: • Graduation from an accredited four-year college or university with major course work in computer information systems, computer science, or a related field; may substitute four years of full-time relevant experience for required education on a year-for-year basis., • Five years of experience in leading the administration of an Enterprise network with multiple remote locations., • Three years of experience implementing and maintaining site-to-site/IPSEC tunnelling., • Three years of experience configuring and managing a variety of network monitoring tools., • Two years of experience administering cloud networking., • Three years of experience administering SAN architecture networks, such as: SAN switches, routers, and bridges; and protocols such: as iSCSI, FCoE, AoE, FCP., • One year experience administering networks in a virtualized environment., • CCNA, CCNP, or CCIE certification, • Possesses a deep understanding of core networking basics and underlying technologies. Preferred Qualifications: • Experience with CISCO appliances., • Experience in management of Aruba Network devices., • Experience working in a fast-paced environment with changing priorities., • Experience in coordinating/using vendor provided support. Knowledge, Skills, and Abilities (KSAs): • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • Knowledge of network facilities and data processing techniques, personal computer hardware and software, network operating system and security software, and performance monitoring and capacity management tools., • Ability to quickly learn new technologies or solutions independently., • Ability to recognize, analyze, and resolve specific network problems; and to communicate effectively., • Ability to oversee and/or supervise the work of others., • Ability to work efficiently within a robust change management framework. Employment Conditions: · Regular attendance required. · Operates standard office equipment, computer hardware and software. · Employment may be remote. · Must sit for extended periods of time. · May talk on phone for extended periods of time. Note: The following Military Occupation Specialty (MOS) codes are generally applicable to this position. Applicants must fully complete the summary of military experience applicable to the position to determine if minimum qualifications are met. Army: 17C Cyber Operations Specialist, Navy: CT Cryptologic Technician, Coast Guard: IT Information Systems Technician, Marine Corps: 0631 Network Administrator, Air Force: 1B4X1 Cyber Warfare Operations, Space Force: 514A Cyber Intel Analyst. Additional Military Crosswalk information can be accessed at To Apply: All applications for employment with the Office of Court Administration MUST be submitted electronically through CAPPS Careers at and can be viewed on . Applications must be complete, including start and end dates of work experiences. Following a screening of applications, interviews of qualified applicants who have submitted a completed state application will be scheduled. Only applicants interviewed will be notified of their selection or non-selection. An applicant’s response to the question regarding Former Foster Youth on the state application is optional if you are applying for employment with the Office of Court Administration. The Office of Court Administration is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age or disability in employment or in the provision of services. In compliance with the Americans with Disabilities Act, any request for reasonable accommodations needed during the application process should be communicated to Human Resources. 1-800-RELAY TX (for hearing impaired). The Office of Court Administration participates in E-Verify and will provide the Social Security Administration, and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.