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The Floor Manager is responsible for leading, managing, and overseeing service. They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the guest experience meet company standards. They embody the Jack’s Wife Freda philosophy of “leading from the door,” building connections and fostering community outreach. This key team member actively builds engagement and coaches their hourly teams. The Floor Manager leads by example, inspiring their team and their restaurant. The Floor Manager must have a full understanding of each area of their business, managing the day-to-day of their location, collaborating with their peers, and supporting their AGM. They are responsible for growing great talent from within through training, setting a high standard for service, and mentoring new talent. Responsibilities: ● Assist with training and development of new and existing employees. ● Foster teamwork among employees and peers. ● Work with FOH & BOH teams to ensure a consistent, outstanding guest experience. ● Address guest needs in an effective and timely manner. ● Work to minimize waste and maximize product through daily inventory check. ● Assist AGM to follow all NYC Department of Health standards (FOH DOH checklist), maintaining an “A” Grade. ● Authorize, control, and review all comps/ voids per shift. ● Identify, address and document daily employee performance issues according to HR standards. ● Ensure that each service is properly staffed and assign sections accordingly to ensure excellent service. ● Participate in regularly scheduled and yearly employee training. ● Follow proper cash handling procedures, holding employees accountable for proper cash handling (cross check with POS cash due and tips amount). ● Verify & correct time entries & tips in POS system to prepare payroll for AGM review. ● Create an enjoyable dining room atmosphere including lighting, music and temperature levels consistently. ● Perform varied duties to ensure proper restaurant operation according to standard operating procedure. ● Delegate service tasks accordingly to ensure that the service team is working together. ● Complete assigned projects in a timely manner. ● Direct and manage employees through the lens of Jack’s Wife Freda’s culture. ● Respond to guest needs through the lens of the Jack’s Wife Freda culture. ● Provide feedback about the employee experience with managers at weekly manager meetings, focusing on retention. ● Execute performance discussions and work with the management team to hold employees accountable through in-the-moment feedback. ● Participate in constructive communication between employees and BOH managers. ● Have a thorough understanding of and uphold policies and procedures of the Jack’s Wife Freda handbook, employee benefits, and company philosophies. ● Suggest and execute unique ways to show appreciation to Jack’s Wife Freda employees. ● Communicate any maintenance and repair as needed. ● Communicate any guest/staff issues. ● Support a decision-making process that empowers the team. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’ Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.
Hello! SOPO is a new Korean fast-casual restaurant based in NYC. Our mission is to deliver a guaranteed form of happiness in the form of Korean food to nourish the body and soul. We are a group of Korean friends and long-time New Yorkers, and we believe that Korean food is one of the best parts of our culture, which is why we’re launching our first store in NYC. Our team culture is built on 4 core values (S.O.P.O.): - Service : Our service is second to none – high quality, consistency, customer centric thinking are second nature. Also, service in Korean embodies the concept of ‘giving more than what is warranted’. We embody this concept of delivering more to our customers, to each other, and to ourselves through our work. - Openness : Sopo is all about bringing excellency from one culture to another. Cross pollination of outstanding ideas is encouraged at Sopo through a culture of open discussion, open minds, and most importantly open hearts. Ideas are selected on their merit, not by who came up with them. - People : The Korean word for a company is 회사 (‘hwe-sa’) which roughly translates to a place where people gather. A company starts with people, is run by people, and serves people – the respect with which we treat people both inside and outside of our organization should be as obvious as this statement itself. - Operational Excellence : Excellence is the standard at Sopo. Good enough simply is not good enough. SOPO Crew Members: We look for team members who have the following: - Enthusiasm, willingness to learn, positive attitude, excellent teamwork - Top-tier customer service and communication skills - Attention to detail, strong organizational skills, always willing to step up - Previous line cook and prep cook experience preferred - Fast-Casual and Quick-Serve experience preferred - NYC Food Handler’s License, Health Department Certified is a plus - Long-term partners who are looking to grow with the company! We plan to promote from within the team Minimum Requirements: - Weekend availability - The ability to perform physical requirements of the position (lift up to 40 pounds) - 18 years of age or older - Authorized to work in the United States Benefits : - Competitive pay rates based on experience + tips - Flexible schedule with the possibility to work part-time and full-time basis - FREE SOPO meal per shift - Opportunity to grow with the new, hot, Korean dining option in NYC!
Children of Promise, NYC 1842 Webster Avenue, Bronx, NY 10457 Title: After School Group Leader / Counselor Reports to: Program Director Department: Programs Location: Bronx NY Classification: Part - Time M-F 2pm - 6PM About The Organization Children of Promise, NYC’s (CPNYC) reimagines a just society that values the purpose of every child impacted by mass incarceration and removes barriers to create opportunities for children to thrive and achieve their full potential. CPNYC’s mission is to support and advocate for the children of incarcerated parents while speaking out against root causes that affect the communities we serve, including systemic racism, poverty. and bias in our nation’s criminal justice system. CPNYC has successfully developed an innovative model, the only one of its kind in New York City, which co-locates a licensed mental health clinic and children's centers in Bedford Stuyvesant, Brooklyn, and the South Bronx. CPNYC provides an array of youth development programming and services tailored to each child's individual strengths and challenges and fosters a unique uplifting environment to foster hope and resilience. Position Overview: CPNYC is seeking to hire Part-Time After School Group Leaders for our Bronx location. Must work Monday - Friday 2PM - 6PM Essential Job Functions - Provide overall supervision to our scholars during the after school hours - Carry out the daily schedule with activities that include arts and crafts, homework help, reading, sports & fitness, etc. - Implement the CPNYC curriculum, helping school age children improve literacy competencies, values, and physical fitness in an activity-based environment - Assist with planning and creating innovative age-appropriate activities - Develop lesson plans to conduct them daily; read, tell stories, lead songs and games - Help maintain enrollment and daily attendance records - Assist children with homework and guide students in their academic growth - To conduct field trips or attend events, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs and exposed to outside weather conditions - An employee is expected to stand 50% of during the shift - Ability to work with youth and the general public. - Other duties as assigned Required Knowledge, Skill and Experience - At least one year of child care experience in an after school setting - Bilingual in Spanish - Minimum of an Associate’s degree or college credits, with relevant experience - Bachelor’s degree preferred; areas of study; General Education (K-8), Special Education, Social Work, Teaching, Professional Child Care, Psychology, or related fields - Energetic and enthusiastic in working with youth COMPENSATION: Commensurate with the experience and qualifications of the selected candidate. The hourly pay rate range for this position is $20.00 - $25.00 per hour. We are committed to a diverse, socially just, and welcoming work environment and people of color, people with varying abilities, and people of all sexual orientations and gender identities are especially encouraged to apply. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.