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Job Description General Job Description The eBranch Manager is responsible for the service and efficient daily operation of the credit union office, including member service, operations, regulatory compliance, and security in accordance with the credit union’s objectives. Provide a superior level of member service relations and promote the service culture through coaching, guidance, member interaction and staff motivation. The manager is a highly visible presence in the eBranch and leads the service culture by example. Motivated by success and passionate about overall performance of the team, as well as working and achieving higher results. Essential Duties & Responsibilities • Oversee the overall service experience and performance metrics of the eBranch, including member response times, service levels, wait times, loan and deposit production, and employee engagement., • Develop and implement servicing strategies through needs assessments, performance reviews, capacity planning, and cost/benefit analyses; contribute insights to organizational strategic plans., • Collaborate with the eBranch Assistant Manager to ensure a consistent, engaging, and positive employee experience., • Maintain cross-training in eBranch Solutions including remote account services, new accounts, remote loans, and debit/credit card controls., • Stay current on trends in eBranch operations by attending workshops, reviewing publications, networking, benchmarking best practices, and identifying business opportunities and risks., • Create and maintain training materials and documented procedures for systems, products, services, policies, and regulatory compliance., • Train or oversee training of eBranch employees in handling calls, member inquiries and requests, and cross-selling credit union products and services to ensure efficient and high-quality service delivery., • Monitor and report on daily, monthly, quarterly, and annual metrics to assess employee efficiency, response time, accuracy, new business, trends, and member satisfaction., • Monitor calls for professionalism, accuracy, and content; provide developmental coaching to support employee growth and strengthen member relationships., • Support employees in resolving complex member issues, questions, or complaints to ensure proper follow-up and member satisfaction., • Maintain and improve eBranch operations by monitoring system performance, resolving issues, managing call routing, conducting audits, and overseeing quality assurance programs., • Recruit, select, orient, train, assign, mentor, coach, counsel, and discipline employees to meet eBranch objectives., • Administer scheduling systems and manage job expectations, performance reviews, compensation actions, and policy enforcement., • Provide leadership through effective goal setting, delegation, motivation, and communication., • Manage eBranch financial objectives by budgeting, controlling expenditures, and analyzing variances., • Align self-service channels to ensure a seamless and consistent member experience., • Take ownership of new and evolving responsibilities; seek opportunities to add value to the role and organization., • Conduct regular team meetings to communicate policy changes and discuss areas for improvement., • Foster and maintain positive relationships with both co-workers and members by actively embracing and demonstrating MCCU's culture, known as IMPACT. Education & Experience • College degree or a combination of experience and college education sufficient to perform job functions., • 2 or more years of management experience within the financial services industry., • 3-5 years of Customer Care/Call Center Skills/Abilities • A significant level of trust and diplomacy is required, in addition to courtesy and tact., • Excellent communication skills— verbal, written, and listening skills, • Ability to articulate concepts and positions well while dealing with a diverse group of members, staff, and management., • Ability to speak effectively before groups of members or employees, • Make prudent decisions that are timely, well researched and understand their organization impact., • Promote a collaborative, cooperative and productive work environment to meet performance goals., • Ability to deliver, encourage and sustain a positive and professional work environment., • Ability to address concerns in a consistent and fair manner as well as maintain the highest level of confidentiality when needed, • Ability to prioritize and organize work in a multitasked environment with strong attention to detail, • Excellent judgment, reasoning, and problem-solving skills with a proactive approach., • Significant knowledge of financial services operations and the ability to coach others for optimum performance. Physical/Mental Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear., • The vision requirements include close vision and ability to adjust focus., • The mental demands include detailed work, problem solving, member contact, reasoning, math, language, written and verbal communications, analytical reasoning, stress, multiple concurrent tasks and constant interruptions., • Nature of position requires physical mobility and ability to lift a minimum of 50 pounds., • The mental demands include detailed work, reasoning, math, language, written and verbal communications, and multiple concurrent tasks.

Job DescriptionPatient Care Assistant (PCA) Schedule: 12-hour shifts | Days, Nights, or Weekends About Nexus Children’s Hospital – Houston Nexus Children’s Hospital – Houston offers structured, inpatient care for children ages 4 to 18 with severe autism and other intellectual or developmental disabilities (IDD). Situated in a quiet neighborhood in Houston’s Westchase District, this bright, home-like environment provides a safe, supportive space for children to grow and heal. Our dedicated team helps patients reduce aggressive behaviors, develop effective communication methods, improve social interaction, and ultimately reintegrate successfully into their communities — because at Nexus, we’re mending minds. Position Summary The Patient Care Assistant (PCA) provides direct care, structure, and emotional support to children and adolescents with autism and developmental disabilities. Working under the supervision of licensed nurses and behavioral health professionals, the PCA helps patients build communication skills, manage behaviors, and participate in therapeutic and educational activities designed to enhance independence and quality of life. Key Responsibilities * Provide direct care and supervision for pediatric patients, assisting with Activities of Daily Living (ADLs) such as bathing, dressing, feeding, and grooming. * Observe, monitor, and accurately document patients’ behavior, communication progress, participation, and vital signs. * Foster a safe, predictable, and nurturing environment consistent with trauma-informed and autism-sensitive practices. * Support behavioral interventions, sensory activities, and structured routines designed to promote stability and engagement. * Assist in implementing individualized care and behavioral support plans under clinical direction. * Respond to behavioral escalations or crises using approved de-escalation and intervention techniques to ensure safety. * Collaborate closely with nurses, therapists, behavioral specialists, and educators to provide coordinated, compassionate care. Licensure & Certifications * De-escalation Training – required within 30 days of hire * CPR / BLS Certification – required Our Core Values: GOPTIC At Nexus, GOPTIC is more than a slogan—it’s the foundation of how we care for children and families. * Genuine – We act with honesty, integrity, and empathy in all interactions. * Ownership – We take responsibility for our actions and celebrate our shared success. * Positivity – We create a hopeful and encouraging environment for every child and family. * Teamwork – We work together across disciplines to achieve the best outcomes. * Innovation – We constantly seek better, more creative ways to support healing and growth. * Compassion – We put our patients first, leading with kindness and understanding. Before You Apply Ask yourself: * Have you worked with children or adolescents who have autism or developmental disabilities? * Can you commit to 12-hour shifts? * Are you flexible to work days, nights, or weekends? * Are you passionate about helping children build communication, social, and life skills? * Do you live the GOPTIC values every day? If your answer is YES, we invite you to apply today and join the Houston team within the Nexus network of care — where we’re mending minds and empowering growth every day.

Job Description The Reason For HOPE is a Christian Pediatric Therapy Center and we are currently seeking energetic, outgoing, and compassionate Behavior Technicians to become part of our team! We provide ABA (Applied Behavior Analysis) therapy and speech therapy services for children with Autism Spectrum Disorders and developmental disabilities. We are looking for candidates that currently have their RBT certification at our League City, Pearland and Bellaire locations. We offer: • $15-18.00 per hour pay based on experience and certification., • Extensive hands-on training and ongoing program supervision., • Outstanding training and field experience to all qualified candidates., • The opportunity to work in Early Intervention The Behavior Technician position consists of implementing individualized educational and behavioral programming designed by Board Certified Behavior Analysts (BCBA's), including: • Direct 1:1 and group therapy services within our clinic environment., • Teaching new academic, behavioral, social, and motivational skills., • Effectively managing and minimizing difficult or disruptive behaviors., • Creating a fun, motivating experience to generate the highest level of performance for every individual., • Must have a current RBT certification and be in good standing with the BACB., • A Bachelor's degree is required., • Candidates must be bright, committed and compassionate with a TEAM oriented focus. Salary: $15.00 to $18.00 /hour (depends on experience and certification) Education: • No Candidates must have a clean background and are able to pass a drug screening. Job Posted by ApplicantPro

Job DescriptionDescription: Why Join EBH? At Empower Behavioral Health, our mission is to empower families by delivering the most effective Applied Behavior Analysis (ABA) services so that learners with autism and other developmental disabilities can reach their full potential. Registered Behavior Technician’s (RBT) work closely with our patients to provide an unparalleled level of service through compassionate and knowledgeable care, in combination with the intensive nature of our individualized program. Come join our mission! Starting Pay: • $17.25 per hour for those joining without certification, increase once certified, • Performance reviews every 6 months, with potential for compensation increases!, • Clear career advancement tracks for team members at every level We invest in your well-being and career success: • Guaranteed at least 35 hours per week, • 28 days of Paid Time Off annually (yes—over 5 weeks!), • Consistent weekday schedule (no nights or weekends), • Medical, Dental, and Vision benefits, • 401(k) with employer options, • Employee Referral Bonuses up to $2,500, • Paid in-clinic training with hands-on support, • Individualized support & training given by our Clinical Teams for RBT’s looking to become BCBAs through our Flight Path program, • Supportive, team-based culture where your work truly makes a differenceRequirements: What You’ll Do • Provide 1:1 therapy in a clinic-based day program for children with autism and other developmental disabilities, • Implement individualized treatment plans created by a BCBA, • Track and record daily treatment via Central Reach, • Assist BCBA to implement behavior reduction and skill acquisition treatment plans, • Respond appropriately to feedback and maintain/improve performance accordingly, • Applicants must be at least 18 years of age, • Must have completed high school or equivalent, • Experience working with children ages 18 months–12 years preferred, • Must be able to move or transport up to 50 lbs., • Must be able to run or walk throughout 6-8 hour sessions (i.e. patient eloping), • Must be able to respond quickly to manage behaviors (i.e. block aggression, move furniture), • Must be able to be seated on the floor when needed for patient, • Must be able to transition from seated on the floor to standing quickly to respond to aggression/severe behavior, • Must be able to bend or twist to utilize physical management, • Must be able to maintain physical holds for aggressive patients for extended periods of time when needed, • Must have the ability to hear and discern sounds in the environment, including the ability to respond promptly to patients' needs and actions, • Must have sufficient visual acuity to quickly read and interact with an iPad Mini, including the ability to view text, images, and video content on the screen, often within 10-minute spurts Empower Behavioral Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.