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  • Account Executive
    Account Executive
    1 month ago
    $50000–$70000 yearly
    Full-time
    Manhattan, New York

    Are you driven by results, passionate about people, and ready to take your career to the next level? Fifth Avenue Group is seeking an Account Executive to join our fast-growing direct sales and marketing team. We specialize in creating meaningful business relationships, driving client growth, and developing future leaders through hands-on experience and mentorship. What You’ll Do: - Manage and grow client accounts through direct B2B sales interactions - Identify new business opportunities and build long-term customer relationships - Deliver exceptional service and consultative support to business clients - Participate in leadership training and professional development workshops - Collaborate with team members to meet and exceed weekly performance goals What We’re Looking For: - Strong interpersonal and communication skills - Competitive, goal-oriented mindset with a passion for growth - Professional demeanor and ability to thrive in a fast-paced environment - Adaptable and coachable with a willingness to learn - Previous experience in sales, marketing, or customer service is a plus—but not required What We Offer: - Hands-on training and ongoing mentorship - Clear career advancement path into management - Energetic, team-oriented company culture - Weekly bonuses and performance incentives - Opportunities for travel, networking, and leadership development At Fifth Avenue Group, we don’t just offer a job — we offer a career path. Our Account Executives are the future leaders of our organization, equipped with the tools and mentorship to build success from the ground

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  • Office Assistant
    Office Assistant
    1 month ago
    Full-time
    Hackensack

    Job Description: Office Assistant Company: Somes Uniform Location: [Insert Location] Employment Type: Full-Time / Part-Time Overview Somes Uniform is seeking a reliable and organized Office Assistant to support daily administrative operations. The ideal candidate is detail-oriented, proactive, and able to work in a fast-paced environment while maintaining excellent customer service. Key Responsibilities • Answer and direct phone calls; take accurate messages., • Greet walk-in customers and assist with basic inquiries., • Maintain and update company files, records, and databases., • Prepare documents, reports, and correspondence as needed., • Handle email communications and schedule appointments., • Assist in order processing, invoicing, and basic inventory coordination., • Perform data entry with accuracy and efficiency., • Coordinate with other departments for smooth office workflow., • Manage office supplies and ensure the workspace is organized., • Perform other administrative tasks assigned by management. Qualifications • High school diploma or equivalent; Associate’s degree preferred., • Previous office or administrative experience is a plus., • Strong communication and interpersonal skills., • Proficient in MS Office (Word, Excel, Outlook) and basic computer applications., • Excellent time management, attention to detail, and organizational skills., • Ability to multitask and prioritize workload., • Customer service oriented and professional attitude. Schedule & Compensation • Schedule: [Insert working hours], • Compensation: [Insert salary range or “Based on experience”], • Benefits: [Optional – Insert if applicable]

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  • Junior Sales Executive
    Junior Sales Executive
    1 month ago
    $50000–$65000 yearly
    Full-time
    Manhattan, New York

    As a Junior Sales Executive, you’ll be the face of our company—connecting with clients, presenting tailored solutions, and helping expand our market presence. This is the perfect opportunity for someone who’s eager to learn, develop professional skills, and grow into leadership roles within a thriving organization. What You’ll Do - Engage with clients through direct outreach, presentations, and relationship-building. - Master consultative sales techniques to identify needs and provide effective solutions. - Collaborate with mentors and team leaders to refine strategies and achieve targets. - Represent the brand with professionalism, enthusiasm, and integrity. - Track progress, meet personal and team goals, and contribute to overall company success. What We Offer - Comprehensive, hands-on training and mentorship from industry leaders. - A dynamic and supportive team culture built on collaboration and accountability. - Clear advancement opportunities into senior sales, leadership, and management roles. - Competitive compensation structure with performance-based incentives and bonuses. - Recognition, travel opportunities, and networking events to accelerate your growth. ⸻ What We’re Looking For - Strong communication and interpersonal skills. - A proactive, resilient, and goal-oriented mindset. - Coachable attitude and eagerness to learn new systems and strategies. - Bachelor’s degree preferred but not required — we value ambition and work ethic above all.

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  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • STEM Educator
    STEM Educator
    2 months ago
    $680 monthly
    Part-time
    Manhattan, New York

    Off Da Beaten Path Learning LLC seeks a part-time in-person STEM Educator to guide a 10th grade homeschool learner through our self-directed education model, where students choose what, how, and when they learn. Success is measured by learner confidence, creativity, and independence. 88% of learners achieve their self-defined goals. 64% identify as neurodivergent and/or disabled. Key Responsibilities Support and coach learners through curiosity-driven, individualized sessions. Prepare based on each learner’s goals and needs. Encourage accountability and growth. Collaborate with families and team members. Details In-person, 3–5 hrs/week (prep and meetings). Location will vary (coffee shops, libraries, museums, the park, etc). Weekly schedule: ~2 hrs prep, 2 hrs learner meetings, 1 hr parent meeting/month. Paid onboarding and training. $680/month, prorated for training or time off. Qualifications 7–10+ years experience as a tutor, coach, or mentor. Strong secondary-level science and math knowledge. Respect for learner autonomy; creative, curious, adaptable, and reliable. Excellent communication skills. Professional. Preferred Creative, fun, and innovative educator. Skilled at using hands-on materials to teach math and science. Familiarity with self-directed education, unschooling, or alternative learning models. Experience in community or alternative settings (after-school, camps, vocational, continuing ed). Comfortable with video conferencing (Zoom, Google Meet) when needed Preferred schedule & location: Mondays and Thursdays, early afternoons, in person near Washington Heights, Midtown, or Upper West Side. How to Apply Email Founder, Dominique Paloma Bible with a brief cover letter and resume Desired Start Date: Nov 17th Next Steps Apply! If you are contacted, you will be invited to a 15 min video introduction with Founder. If you are a potential fit, we will coordinate a 30 min video interview with Founder & Learner Decision will be made and an email sent within 1-2 weeks.

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  • Registered Nurse
    Registered Nurse
    2 months ago
    $40–$42 hourly
    Full-time
    West Bronx, The Bronx

    Job Summary: The Registered Nurse (RN) provides direct and individualized nursing care to patients based on the nursing process. The RN assesses, plans, implements, and evaluates patient care and coordinates with the healthcare team to ensure high-quality patient outcomes. Key Responsibilities: Assess patient conditions and needs through physical exams, medical history review, and diagnostic results. Develop and implement patient care plans in collaboration with the healthcare team. Administer medications and treatments as prescribed. Monitor patient progress and response to treatments; document and report findings. Provide emotional support and education to patients and their families. Maintain accurate and timely documentation in patient records. Adhere to infection control, safety, and quality standards. Collaborate with physicians, case managers, therapists, and other healthcare professionals. Supervise and delegate tasks to Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and other healthcare staff as appropriate. Participate in staff meetings, training, and continuing education. Qualifications: Education: Associate or Bachelor of Science in Nursing (ASN or BSN) from an accredited program. Licensure: Current RN license in the state of practice. Certifications: Basic Life Support (BLS); Advanced Cardiac Life Support (ACLS) preferred or required depending on department. Experience: clinical experience preferred; new graduates may be considered.

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  • Speech-Language Pathologist
    Speech-Language Pathologist
    2 months ago
    $70–$75 hourly
    Part-time
    Mid Island, Staten Island

    Paradigm Rehabilitation is seeking passionate Speech-Language Pathologists (SLPs) to join our multidisciplinary team and provide high-quality care for pediatric and geriatric patients across the five boroughs of NYC. As an SLP, you will conduct home visits to assess patients' speech, language, cognitive-communication, and swallowing abilities. You will develop personalized treatment plans and provide therapeutic interventions to improve communication skills, enhance swallowing safety, and boost overall quality of life. With the flexibility to set your own schedule, you'll make a meaningful impact in home care settings while working in a supportive and compassionate environment. We value both our therapists and the families we serve, offering ongoing mentorship, professional development, and a rewarding opportunity to help others. If you're dedicated to making a difference and seeking a fulfilling career, apply today! Speech Language Pathologist Requirements: • Graduate from an accredited Speech-Language Pathology (SLP) program, • Unencumbered Speech-Language Pathologist (SLP) license and registration in New York, • Conduct home visit assessments for referred patients, providing direct care to evaluate speech, language, cognitive-communication, and swallowing abilities, • Basic computer literacy skills, • Proficient in EMR documentation (experience with Hello Note preferred but not required), • Interest in working with both pediatric and geriatric patients (preferred but not required), • Excellent communication skills with office staff and fellow therapists, • Assess, identify goals, measure progress, and provide plans for re-evaluation for children with a variety of developmental delays, • Maintain up-to-date CPR certification and adhere to all safety protocols, • Manage a minimum caseload of 4-5 patients (preferred but not required), • Provide speech-language services to school-aged students in home settings Why join us? • Competitive Pay: Earn between $70 - $90 per hour, with additional opportunities for increased rates based on experience and location., • Location Flexibility: Choose where you work with cases available across all five boroughs of New York City., • Flexible Schedule: Enjoy the freedom to set your own hours and work around your lifestyle with no minimum caseload requirement., • Diverse Caseload: Treat a variety of pediatric and geriatric patients, from school-age children to seniors., • Independent Contractor Role: Take control of your career while working as an independent contractor., • Compensation for Documentation Time: Get paid for the time spent documenting patient progress (for pediatric patients)., • Referral Bonuses: Earn up to $3000 in bonuses for referring new therapists to our team., • Comprehensive Clinical Support: Receive ongoing mentorship and support from experienced professionals to help you grow in your career., • Continuous Education: Access opportunities for ongoing professional development, workshops, and training to enhance your skills., • Weekly Pay: Enjoy the convenience of weekly pay.

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  • Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    2 months ago
    $16–$22 hourly
    Full-time
    Fair Lawn

    Front Desk Receptionist/Administrative Assistant We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Skills Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus' ' Financial Duties: Expense reports Processing payments Billing Setting: Other COVID-19 Precaution(s): Remote interview process Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place Ergonomic Workspace: No This Job Is: A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more Open to applicants who do not have a college diploma Work Remotely Temporarily due to COVID-19 This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Detail-oriented -- would rather focus on the details of work than the bigger picture Job Type: Full-time Schedule: Monday to Friday Ability to Commute: Fair Lawn, NJ 07410 (Preferred) Ability to Relocate: Fair Lawn, NJ 07410: Relocate before starting work (Preferred) Work Location: In person Application settings Application method Email Require resume

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  • Secretary Bilingual
    Secretary Bilingual
    2 months ago
    Full-time
    Linden

    Secretary/Clerk at Cars Time Used Car Dealership Position Type: Full-Time Job Summary: Cars Time Used Car Dealership is looking for a detail-oriented and organized Secretary to support our team with administrative tasks and ensure smooth daily operations. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks in a fast-paced environment. As the first point of contact for customers, the Secretary will play a key role in creating a welcoming atmosphere at the dealership. Key Responsibilities: *Must have working experience at a Used Car Dealership. * Greet customers and answer incoming calls, providing information or directing inquiries to the appropriate person. * Schedule appointments for sales, service, and test drives, and maintain an organized calendar. * Manage paperwork for vehicle sales, financing, and registration, ensuring all documents are accurate and complete. * Maintain customer records and update the CRM database. * Handle general office tasks such as filing, scanning, and copying. * Prepare and distribute invoices, receipts, and sales contracts as needed. * Order office supplies and maintain an organized workspace. * Assist the sales team with administrative tasks, such as preparing reports and following up with customers. * Provide basic information to customers about vehicle availability and pricing, or connect them with a salesperson. * Support dealership events and promotional activities as needed. Qualifications: * Bilingual English and Spanish * Proven experience in a receptionist, administrative, or customer service role. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems. * Strong organizational and multitasking abilities. * Excellent verbal and written communication skills. * Friendly and professional demeanor. * Ability to work independently and as part of a team. * Experience in the automotive industry is a plus, but not required. Benefits: * Competitive salary * Paid Training * Long term opportunity * Opportunities for career growth and development * A positive and supportive work environment Job Type: Full-time Pay: $18.00 - $20.00 per hour Ability to Commute: * Linden, NJ 07036 (Required) Ability to Relocate: * Linden, NJ 07036: Relocate before starting work (Required) Work Location: In person

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  • Front Desk Receptionist - Mandarin/Chinese Speaking
    Front Desk Receptionist - Mandarin/Chinese Speaking
    2 months ago
    Full-time
    Manhattan, New York

    Company: ACA Acupuncture & Wellness Location: 613 W 169th Street, New York, NY, 10032 Summary: We are the largest acupuncture franchise in NY. We are currently seeking a personable, highly organized, and professional Front Desk Receptionist to serve as the first point of contact for our patients. In this key role, you will be instrumental in delivering a positive and welcoming experience to all who engage with our organization. The ideal candidate will possess excellent communication, interpersonal, and problem-solving skills. Initial training will take place at 613 W 169th Street, New York, NY 10032. Following the training period, the position will be based at our new location near Union Square. Responsibilities: • Greet and welcome visitors, providing a positive first impression., • Answer and direct phone calls, taking messages as needed., • Manage the front desk area, keeping it clean and organized., • Schedule appointments and manage calendars., • Handle incoming and outgoing mail and packages., • Provide general administrative support to staff., • Assist with basic data entry and record keeping., • Handle inquiries and resolve issues effectively., • Must speak Chinese and English, bilingual, • Strong communication skills to effectively interact with clients and team members, • Proficient in computer skills and office management, • Experience with multi-line phone systems and customer service, • Familiarity with Microsoft Office and Google Workspace, • Excellent organizational and time management abilities, • Clerical experience, including data entry and filing, • Bilingual candidates are encouraged to apply

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  • Growth Intern
    Growth Intern
    2 months ago
    Part-time
    Manhattan, New York

    Job description About Arkzphere: Arkzphere is an emerging AI-powered social media platform redefining how people connect — both online and in person. Our platform helps creators and brands grow through intelligent content tools, automated engagement, and meaningful offline experiences. We’re building the future of authentic social interaction — and we’re looking for creative, ambitious Growth Interns to help us expand our reach and impact. What You’ll Do: Assist in developing and executing growth strategies to attract new users and creators to Arkzphere Support marketing campaigns across social media, email, and community platforms Identify and reach out to potential partners, creators, and ambassadors Analyze data and user trends to find opportunities for engagement and retention Experiment with new user acquisition tactics and provide insights to the team Collaborate with the product and marketing teams to optimize onboarding and engagement funnels Who You Are: Passionate about social media, tech, and AI innovation Strong communicator with an entrepreneurial mindset Excited about helping people connect in real life, not just online Organized, detail-oriented, and proactive Familiar with growth marketing, influencer outreach, or social analytics (a plus, but not required) What You’ll Gain: Hands-on experience in startup growth strategy Mentorship from founders and early team members Opportunity to shape the direction of a fast-growing AI platform Potential for future full-time opportunities Job Type: Internship Work Location: Hybrid remote in New York, NY 10002

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  • Therapeutic Care Specialist
    Therapeutic Care Specialist
    2 months ago
    Part-time
    Mount Vernon

    MOMA Therapeutic Care Specialist Job Description Position Overview MOMA Therapeutic Care Specialists provide in-home afterschool support to families where mothers are actively engaged in mental health treatment. This role combines childcare, household management, and therapeutic awareness to create protected time for maternal self-care and recovery. Specialists work independently in family homes during afterschool hours, implementing consistent routines while collaborating with referring therapists to support overall family wellness. Key Responsibilities • Direct Child and Family Support, • Provide afterschool care in family homes, typically 3-5 hours per day, • Supervise and assist with homework, ensuring completion and understanding, • Prepare nutritious snacks and meals according to family preferences and dietary needs, • Implement consistent behavioral expectations and routines established with families, • Optional: Transport children to activities when needed (requires valid driver's license and clean driving record)*, • Assist & Prompt Children to complete their chores ( children's laundry, organizing backpacks, dishes etc...) Therapeutic Integration and Documentation • Collaborate with referring therapists to understand family goals and therapeutic recommendations, • Document observations of child behavior, family dynamics, and routine implementation, • Maintain detailed daily logs for mothers, including activities completed, child mood/behavior, and any concerns, • Communicate professionally and promptly about significant concerns or changes, • Participate in periodic check-ins with program supervisor and referring therapist, • Support implementation of therapeutic strategies within appropriate scope Professional Conduct and Safety • Maintain professional boundaries while building trusting relationships with families, • Follow all mandatory reporting protocols for child safety concerns, • Implement emergency protocols and maintain calm during unexpected situations, • Protect family confidentiality and privacy at all times, • Model healthy communication and emotional regulation for children, • Maintain reliability and punctuality, recognizing families depend on consistent support Required Qualifications Education and Credentials: • Knowledge in Psychology, Social Work, Education, Child Development, or related field, • CPR and First Aid certification (or willingness to obtain within 30 days of hire), • Current background clearances (child abuse, criminal, ) or ability to obtain, • Optional: Valid driver's license with clean driving record and reliable vehicle, • Mental Health First Aid certification (or willingness to complete during onboarding) Experience: - Experience working directly with children and families • Demonstrated understanding of child development across age ranges, • Experience in educational, therapeutic, or family support settings preferred Skills and Competencies: • Strong observational and documentation skills, • Excellent communication abilities (verbal and written), • Flexibility and problem-solving in dynamic home environments, • Cultural sensitivity and ability to work with diverse families, • Patience, empathy, and emotional intelligence, • Ability to work independently with minimal supervision, • Dietary meal prep for kids, • Homework assistance capabilities across elementary/middle school subjects Preferred Qualifications • Experience in therapeutic or trauma-informed care settings, • Training in positive behavioral support or child behavior management, • Special education experience or coursework, • Previous experience as a nanny, teacher, social work assistant, or similar role Physical Requirements • Ability to engage in active play with children (bending, kneeling, running if kids are younger), • Capability to lift up to 40 pounds (for younger children), • Stamina to remain active and engaged for 3-5 hour shifts Schedule and Compensation Schedule: • Part-time, • Afterschool hours: typically 3:00 PM - 5:00 PM or 3:00 PM - 8:00 PM (Flexible)., • Monday through Friday (You choose your days and times) Compensation: • $35 - $40 per hour epending on education, experience, and certifications, • Paid training and supervision time, • Opportunity for performance-based raises Training and Professional Development Initial Training (Paid): Ongoing Development: • Monthly group supervision and case consultation (2 hours/month, paid), • Quarterly workshops on specialized topics, • Annual continuing education opportunities, • Access to online learning resources, • Individual supervision as needed Work Environment • In-home setting in various family homes throughout service area, • Independent work with remote supervision and support, • Professional collaboration with therapists, program coordinator, and other specialists, • Regular virtual or in-person team meetings Successful MOMA Therapeutic Care Specialists demonstrate: • Consistent reliability and punctuality, • Positive feedback from families and referring therapists, • Thorough and timely documentation, • Professional communication and appropriate boundary-setting, • Proactive problem-solving and adaptability, • Commitment to ongoing learning and self-improvement, • Alignment with program values of maternal support and family wellness Application Process Interested candidates should submit: Equal Opportunity Statement MOMA Support is an equal opportunity employer committed to building a diverse team. We encourage applications from individuals of all backgrounds, particularly those with lived experience navigating parenthood, mental health challenges, or family support systems. This position requires flexibility, compassion, and a genuine commitment to supporting families during vulnerable times. If you're passionate about maternal mental health and skilled in working with children, we'd love to hear from you.

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  • Front of House Manager
    Front of House Manager
    2 months ago
    $80000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

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