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Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. At First Student, we are proud to offer: $26.10/hr Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Dispatcher Responsibilities: Oversees all routes and scheduling of buses Counsels and coaches drivers and monitors Handles heavy phone and radio traffic Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager Serves as primary communication liaison with major contracted customer May handle charter reservations, billing, or driver payroll Provides solutions to drop-off and pick-up problems Handle back-up driver duties or perform miscellaneous clerical duties as needed Completes assignment of special projects Assists with supervision of day-to-day operations Dispatcher Experience and Skills Required: 3-5 years experience High school diploma or equivalent Basic knowledge of radio dispatch equipment Excellent communication and customer service skills Ability to deliver under time constraints and deadlines Previous terminal operations, dispatch, or driver experience Computer literate Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training. Apply today to join our team! We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all." In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job Description Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions: • Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching., • Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs., • Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure., • Apply any additional charges including and notify customer service of changes., • Track/Maintain yard report, MDR, CNI, and Divisional Pool, • Actively participate in driver recruiting and retention, • Request rail billing, • Processes ATP’s and Non-Productive pay. Review preliminary payroll, • Oversee drivers HOS and ELD updating, • Manage roadside repair, • Oversee and manage Rail/Port pins – reservations – LFD, • Data entry skills; Good communication and organizational skills Operations Manager Coordination of Others: Drivers Confidential Data: Driver and Owner/Operator pay information; customer accounts; dispatch activities

Job Description Are you an experienced Administrative Assistant ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Administrative Assistants support the Property Manager with the overall management of our residential properties. MMS Group is seeking an Administrative Assistant for a 270-unit residential property located in Englewood, NJ. Key Responsibilities: * Customer Service: Answer phones and greet tenants in a professional manner Correspondence: Compose and type all correspondence and documents Professional Communication: Maintain professional communication with residents, applicants and vendors Complaint Logging: Log all owner and resident complaints and promptly dispatch maintenance personnel Financial Reports: Assist with the preparation of monthly Financial Reports File Management: Maintain files and paperwork Task Management: Work independently, organize tasks, manage time, and prioritize projects Additional Duties: Perform other duties as outlined in the job description. Desired Skills: * Independence: Able to work in a challenging environment with minimal direction. * Problem-solving: Solution-based thinking skills are highly valued. * Organizational Skills: Ability to work independently, organize tasks, manage time, and prioritize projects. * Communication: Excellent verbal and written communication skills * Language: bilingual skills a plus * Confidentiality: Ability to maintain confidentiality at all times Requirements: * Experience: Administrative assistant in a residential setting preferred * Education: High school education or equivalent * Computer Skills: Proficient in Microsoft Office (Word, Excel, Outlook). * Software Proficiency: Experience with RealPage OneSite or similar property management software a plus About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: * Paid Holidays: 12 paid holidays per year. * Paid Time-Off: Up to 2 weeks PTO in the first year, increasing with tenure. * Healthcare Plans: Comprehensive Medical, Dental, and Vision plans are available after 60 days of employment. * Health Reimbursement Account: Up to $3K per calendar year. * Life Insurance: Company-paid life insurance. * Retirement Savings: Company-matched 401(k) retirement savings plan. * Certifications and Licensing: Company-paid certifications and licensing. * And much more! Are you the person we’re looking for? Apply now. Visit us at for more details! Equal Opportunity Employer

Job Description Are you an experienced Administrative Assistant ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Administrative Assistants support the Property Manager with the overall management of our residential properties. MMS Group is seeking an Administrative Assistant for a residential property located in Newark, NJ. Pay Rate: $16.22 Key Responsibilities: * Customer Service: Answer phones and greet tenants in a professional manner Correspondence: Compose and type all correspondence and documents Professional Communication: Maintain professional communication with residents, applicants and vendors Complaint Logging: Log all owner and resident complaints and promptly dispatch maintenance personnel Financial Reports: Assist with the preparation of monthly Financial Reports File Management: Maintain files and paperwork Task Management: Work independently, organize tasks, manage time, and prioritize projects Additional Duties: Perform other duties as outlined in the job description. Desired Skills: * Independence: Able to work in a challenging environment with minimal direction. * Problem-solving: Solution-based thinking skills are highly valued. * Organizational Skills: Ability to work independently, organize tasks, manage time, and prioritize projects. * Communication: Excellent verbal and written communication skills * Language: bilingual skills a plus * Confidentiality: Ability to maintain confidentiality at all times Requirements: * Experience: Administrative assistant in a residential setting preferred * Education: High school education or equivalent * Computer Skills: Proficient in Microsoft Office (Word, Excel, Outlook). * Software Proficiency: Experience with RealPage OneSite or similar property management software a plus About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: * Paid Holidays: 12 paid holidays per year. * Paid Time-Off: Up to 2 weeks PTO in the first year, increasing with tenure. * Healthcare Plans: Comprehensive Medical, Dental, and Vision plans are available after 60 days of employment. * Health Reimbursement Account: Up to $3K per calendar year. * Life Insurance: Company-paid life insurance. * Retirement Savings: Company-matched 401(k) retirement savings plan. * Certifications and Licensing: Company-paid certifications and licensing. * And much more! Are you the person we’re looking for? Apply now. Visit us at for more details! Equal Opportunity Employer

Job DescriptionDescription: Guardian Security Services is seeking highly motivated personnel to work as a dispatcher in our Jersey City, NJ office. Who Are We: Guardian Security Services, Inc. is a full-service, manned, security provider serving the tri-state region since 1972. We offer an array of personnel, such as Unarmed Officers, Fire Life Safety Directors, Fire Guards, Roving Patrol, Concierge and Front Desk Personnel, to fit any building or venue’s requirements. Guardian Dispatch is a growing division at the forefront of improving employee and customer service. Our team members are passionate about growth, innovation and collaboration. We encourage all our Dispatchers to think outside the box and challenge the “that’s what we’ve always done” approach. Qualifications & Responsibilities: Heavy phone use contacting and scheduling employees for callouts through our schedule management system. You will be responsible for updating schedules, calling sites to check up on personnel, taking messages from employees to relay to management, and performing administrative work. · High School graduate (some college education is preferred). · Previous experience in security dispatching and managing multiple schedules or as a Security Manager · WinTeam software experience preferred* · Ability to use computer, enter basic data and perform email functions. · Ability to maintain accurate routine logs and reports. · Able to follow all procedures and protocols consistently · Courteous telephone manner. · Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. · Ability to be an effective team member. · Good organizational skills. · Customer service and service delivery orientation. · Ability to maintain professional composure when dealing with unusual circumstances. · Must have good decision making skills · Understand standard security practices · Capable of covering open post and effectively managing schedules Salary: $23.00 - $25.00 per hour A more extensive explanation of the job duties and responsibilities explained during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Our company participates in E-Verify to confirm employment eligibility. Requirements: Requirements · Answering calls: Professionally receive incoming calls, roll call, and covering open posts in a timely manner. · Incident assessment: Evaluate the severity of each call to prioritize responses and determine the appropriate level of security response. · Dispatching security personnel: Assign the most qualified security guard or concierge based on location, situation, and available personnel to each shift. · Communication management: Maintain clear and concise communication with employees, management and clients, providing updates and instructions as needed. Incident reporting: Document details of each incident, including timestamps, locations, and actions taken.

Job Description About the Role We’re looking for a skilled Refrigeration Field Technician to join our commercial and industrial HVAC/R team. This hands-on role involves installing, servicing, and maintaining refrigeration systems, ranging from halocarbon to ammonia-based setups, across a wide range of facilities. If you have strong technical knowledge, take pride in safety and craftsmanship, and enjoy solving complex mechanical challenges, this could be a great fit. You’ll work closely with our service manager, dispatch, and office team to ensure timely, high-quality service delivery and customer satisfaction. What You’ll Be Doing • Perform preventive maintenance, repair, and installation of HVAC/R systems, • Troubleshoot mechanical and electrical components of refrigeration equipment, • Ensure all work complies with OSHA, EPA, local, and union codes and standards, • Communicate effectively with customers, team members, and supervisors, • Accurately record labor, materials, and service details on job tickets, • Respond to emergency service requests when needed, • Maintain truck stock and ensure proper use of tools and safety gear, • Assist with crane signaling and equipment placement when required, • Report safety concerns, service trends, or customer issues promptly What We’re Looking For • High school diploma or GED, • Technical school or refrigeration trade training preferred, • 2–5+ years of hands-on HVAC/R field service experience, • EPA Refrigerant Certification (required), • Familiarity with commercial and industrial HVAC/R equipment, • Strong understanding of electrical, pneumatic, and control systems, • Ability to read blueprints, schematics, and technical documents, • Valid driver's license with clean driving record, • D2 or S2 license preferred, • Ability to lift up to 100 lbs and work in varied physical environments, • Willingness to travel and occasionally stay overnight on job sites What You’ll Get • Competitive pay based on experience, • Health, dental, vision insurance + free telehealth, • 401(k) with company match, • Paid time off, holidays, and sick leave, • Career growth with paid certifications and training, • Company vehicle or allowance, phone allowance, uniforms, and PPE, • Supportive team culture with experienced management Physical & Work Environment This is a physically active field role. Technicians must be comfortable working in extreme weather conditions, confined spaces, rooftops, and mechanical rooms. Frequent standing, climbing, kneeling, bending, lifting, and reaching are required throughout the workday.

Job DescriptionJoin The Yost & Campbell Team as an HVAC Service Manager – Lead, Inspire, and Make an Impact! We’re on the lookout for a motivated, experienced HVAC Service Manager to lead our residential service team to new heights! If you're passionate about people, process, and performance—and have a strong background in residential HVAC—this is your opportunity to take charge and truly make a difference. What You'll Do: As our HVAC Service Manager, you’ll be responsible for the daily leadership and development of our residential service technicians. You’ll manage scheduling, setting skills sets and coordinate with dispatch on capacity, drive performance, and ensure we’re delivering five-star service to our customers every time. Your key responsibilities will include: • Hiring and training new technicians to meet performance and quality standards, • Coaching and mentoring team members through regular ride-alongs, feedback sessions, and technical support, • Leading daily and weekly service meetings to align goals, share wins, and build team morale, • Promoting continuous improvement through soft skills training and customer service coaching, • Monitoring team KPIs and job performance using Service Titan to drive accountability and efficiency, • 5+ years of experience managing a residential HVAC service team, • Strong working knowledge of Service Titan, • Excellent communication, coaching, and team-building skills, • Proven ability to train and motivate technicians to succeed, • A commitment to delivering top-tier customer service, • Competitive salary and performance-based bonuses, • Full benefits package including health, dental, and 401(k), • Supportive company culture that values people and promotes growth Job Type: Full-time Pay: $100,000.00 - $120,000.00 per year Work Location: In person

Job Description HVAC Service Technician You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Staten Island. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. What We Do We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating, and air conditioning systems. What We Offer • Our top performers are among the highest-paid technicians in Staten Island. You’ll have unlimited earning potential. Starting at $35-40/hr + commissions., • Company supplied, take it home at night, new and safe, super-cool company truck., • Medical Insurance -- we pay 100% for you and your family's insurance premiums for health, dental, vision, life insurance, short-term and long-term disability., • New technology, including iPhone, iPad & access to integrated software., • State-of-the-art tools, parts and supplies., • 401k Plan with a company match. You will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions by providing an extraordinary customer experience. Key Sub Tasks • Maintain communication with dispatch, your manager, parts, and installation teams., • Keep your company truck clean, inside and out., • Keep your truck inventory up to date., • Properly complete paperwork., • Join the on-call rotation., • Maintain a clean and professional appearance., • Have and maintain a clean driving record., • Participate in training allowing you to grow and develop as a professional. If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience. If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. Apply today! Equal Opportunity Employer Powered by JazzHR oQTheGyPdv

Job Description Doyle Security Services, Inc. (DSS) a premium regional security provider seeking a GLOBAL SECURITY OPERATIONS CENTER OPERATOR in the New York City Metropolitan Area. PAY RATE: $28.00 to $29.00 per hour SCHEDULE: Monday - Friday 0800 - 1600 BENEFITS: • Paid Time Off ( PTO), • Medical Plan, • Vision Plan, • Dental Plan, • 401 K, • Life Insurance, • Career Development Opportunities, • Referral Bonuses The Global Security Organization (GSO) plays an important role in delivering on the client's "Duty of Care" to its employees, guests, and customers - while constantly embodying our values of Kind, Smart, and Creative. The Global Security team helps create a safe environment so that all our team members around the world are empowered to do their best work, every day. What you'll do: • Ensure the protection of company staff, guests, and assets through a diligent monitoring of Access Control System, CCTV, Incident Management Systems and Dispatch Control Room, • Document and record security activity observed during scheduled shift and escalated incidents, • Support analytical product production to support travel and risk programs, • Carry out policies and procedures in accordance with company policies, • Forge effective relationships with colleagues to achieve goals, • Open source monitoring during special events, security incidents, disasters, and other crises on a global scope, • Other ad hoc duties or special projects as assigned by Global Security management, • Make intelligent decisions in a manner that reflects maturity, patience, intelligence, and a cogent interpretation of all meaningful information, • Continuously monitor OSINT streams for any threats by external actors against Snap staff, assets, operations, or reputation and escalate threat intelligence to the Intelligence & Risk Analysis (I&R) team, • Utilize intelligence platforms to detect upcoming risk events that have the potential to cause disruptions to Snap (e.g., protests and demonstrations, extreme weather events, upcoming flashpoint dates, etc.) and escalate relevant information to the GSOC and Regional Security Managers, • Monitor travel security advisories that have the potential to impact Snap business travelers' itineraries and escalate relevant information to the Travel Security Manager, • Provide OSINT collection and monitoring in support of Snap events, supporting the I&R team and the Event Security team, • Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours, • Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors, • Accessing our or our customer's assets, secure digital systems, and networks, • Ensuring a safe interactive environment for players, employees, and temporary workers Knowledge, Skills & Abilities: • Knowledge and familiarity with computers and security equipment, including CCTV monitors including but not limited to Milestone, Lenel, Valor and Basic Life Safety systems., • Basic understanding in incident response, Crisis Management, Incident Management, Emergency Response utilizing communication channels including Slack, Everbridge, email (via the G-suite), video calls and phone systems., • Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation, • Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful, • Ability to work comfortably in a team environment, as well as individually, • Strong time management, ability to multitask, and attention to detail capabilities, • High school degree or GED or equivalent years of experience, • 2+ years of experience as a GSOC operator or emergency services dispatcher, • Ability to lift up to 20.5 lbs. to support emergency response or relocation, • Ability stay on your feet for extended periods to time for Incident Management, • Current CPR and Basic First Aid certification, • Knowledgeable of how to leverage social media, news media, and other online sources for open source intelligence (OSINT), • Guard card/security license according to state requirements, • 2+ years of experience as a GSOC operator or emergency services dispatcher, working with access control, CCTV monitoring, incident management technology and OSINT monitoring, • The flexibility to work any assigned shift and to attend meetings and training sessions, • Data analytics and reporting experience for running current analytics and the creation of new reports, • Prior training or educational coursework on research, analytical, or intelligence techniques Bachelor's degree from an accredited college or university with a concentration in a relevant course of study or an equivalent combination of education and experience EOE/Minorities/Females/Vet/Disability Doyle Security Services is an Equal Opportunity Employer committed to hiring a diverse workforce. 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Job DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. For over 30 years, LVI has provided facility maintenance services across the United States and Canada for retail, restaurant, and government clientele. Our services include Electrical, Lighting, HVAC, Construction/Remodel and EV Charger installation. We operate in all states with 22 regional office locations. The Hawaii Services Division will be the most recent addition to our service expansion. Lane Valente Industries, a leader in Facility Maintenance and Construction, is looking for a polished professional with an entrepreneurial spirit to head up our Hawaii Services Division out of Oahu. Electrical experience is a must with a solid understanding of operations and management. CURRENT OPPORTUNITY: HVAC Operations Manager Key Responsibilities: • Manage daily service and project requests, • Manage in house technician schedules, • Manage time efficiently while working in the office and field, • Hire and develop new in-house technicians., • Negotiate contracts and terms with vendors to secure favorable pricing and conditions., • Monitor and manage vendor performance, ensuring adherence to agreed-upon standards., • Proven HVAC experience with an understanding of operations and management., • HVAC / Mechanical license is preferred but not required, • Strong management and operations skills, • Excellent analytical and problem-solving abilities., • Ability to work in a fast-paced, dynamic environment and meet deadlines., • Strong communication and interpersonal skills., • Competitive salary and benefits package., • Benefits Offered:, • Medical Insurance, • Dental Insurance, • Paid Vacations, • 401(k) retirement plan with generous company match, • A collaborative and inclusive work environment., • Opportunities for professional growth and development. Lane Valente Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR HaGBnB0txv

Job DescriptionDescription: Atosa USA, Inc is a major manufacturer of commercial kitchen equipment, including everything from refrigeration, cooking equipment, to robotic fryers and more. For 10 years we have made a name for ourselves within the industry as a company that leads in innovation, in quality, and great service. Our company has an unyielding commitment to the society in which we operate and offers gratifying careers to self-motivated and talented individuals that can help us grow and set new standards in our field. We are actively recruiting the best and brightest candidates to join our company, and as a young and fast-growing company, we are presently searching for a new member to join our team. Job Description The Field Service Technician is responsible for troubleshooting, diagnosing, and repairing commercial kitchen equipment in the field while delivering exceptional customer service. This role involves installing, inspecting, and servicing Atosa products within a designated territory, ensuring that equipment operates efficiently and reliably. The technician will also document and communicate issues, solutions, and complete repairs, serving as a key liaison between the company and its customers. Strong technical skills, problem-solving abilities, and a commitment to customer satisfaction are essential for success in this role. What’s in it for you • We offer competitive compensation and a comprehensive benefits package, including medical, dental, vision, paid time off, and a 401(k) plan., • Receive company-provided cell phone, tools, equipment, and uniforms., • You will be assigned a company vehicle along with a gas card., • Enjoy a flexible work schedule and the opportunity for monthly bonuses., • Unlimited overtime opportunity.Requirements:, • Familiarize yourself with Atosa's products, monitor new offerings and equipment design changes., • Inspect, test, diagnose, troubleshoot, and repair damaged equipment., • Safely operate company service vehicle to travel to various customer locations as scheduled for service repairs., • Manage customer appointments, providing ETAs and updates to dispatch representatives., • Maintain inventory of all tools, equipment, and other such assets assigned by the company., • Effectively and professionally communicate through phone and email, fostering strong relationships with customers, colleagues, sales representatives, fellow technicians, and others as needed., • Ensure timely submission of all essential paperwork for completed service repairs, invoices, payments, and requested documentation via approved systems., • Self-motivated, capable of both independent and collaborative work., • Exceptional customer service, interpersonal, and simplified technical communication skills., • Ability to comprehend and interpret diagrams and specifications related to HVAC service and installation., • Proficiency in computers, operating systems, and applications., • Familiarity with necessary tools of trade, adhering to safety protocols., • Environmental Protection Agency (EPA) Universal Certification.

Job Description Office Manager Are you looking for a rewarding career with one of the best local companies in the plumbing and HVAC industry? You’re in the right place! At PAC Plumbing, Heating, & A/C, we treat our employees like family. Our team members enjoy competitive benefits and cutting-edge training from our master technicians. Join the PAC Plumbing, Heating & A/C Family… Come Grow with Us! Our Office Manager will evaluate customer calls and match the right technician to every job. We need a positive team member who will go above and beyond for our customers and our staff, who has a perpetually friendly, can-do attitude to join our growing team! At PAC Plumbing, Heating & A/C we are committed to the proper training and mentoring of our staff. You will receive hands-on training, side-by-side with your supervisor, and benefit from Nexstar Network’s proven training program that provides you with your own Coach! What we offer: • Competitive salary, • Amazing 401k, • Your birthday is a paid day off!, • Paid wellness days, • Holiday and vacation pay, • Paid training, • Profit-sharing program, • Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls., • Relay accurate information to technicians, ensuring proficient, quality customer experiences., • Manage the whereabouts and needs of every technician in the field., • Record the results of each service call and create report summaries for senior management., • Be professional and establish customer rapport, encouraging repeat business., • Respond to customer requests, resolving issues, and promoting the brand., • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders., • Develop a proven track record in customer service., • IT competent; good typist and proficient with phone systems., • Highly organized with exceptional follow-through abilities., • Strong verbal and written communications., • Ability to build trust, diffuse conflict and hold others accountable., • Personality that blends well with a fast-paced, goal-driven environment. Powered by JazzHR yZRpamLyOU

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB We are seeking a dedicated IT Support Specialist with a strong background in Helpdesk and customer support to join our dynamic team. The ideal candidate will have solid technical expertise combined with the ability to communicate effectively with both technical and non-technical stakeholders. The IT Support Specialist at RADAR will partner with IT Engineering Teams and other departments outside of the Customer Support structure to deep-dive and find root causes to common issues affecting our customer or deployment strategies. This person is great at driving tasks, projects and issues to timely resolution, has a versatile background focusing mainly on external customers and teams however also working with internal customers. The candidate will also support RADAR's employee onboarding/off-boarding process. The IT Support Specialist will work with external vendors to ensure Maintenance Dispatches have little impact to no impact to our customers. The appropriate candidate will be someone who thrives in collaborative environments, excels at tackling challenges independently, fosters process improvement and has a solid technical background. This is a hybrid role. In your first 30days, you will: • Review and digest training materials to understand the RADAR business model and our core values, • Dive into videos and seminars to gain a better understanding of RADAR's technology, • Visit RADAR offices to meet with team members and engage in debugging common issues, • Learn about customer support structure, • Learn best practices and ticket-handling processes, • Develop a comprehensive understanding of RADAR support and Helpdesk protocols by reviewing runbooks and how-to guides, • Meet with strategic team members, • Independently provide support to customers through Jira and other ticketing tools, • Communicate with customers to guide them through resolutions, • Collaborate with engineering to escalate issues we are unable to resolve, • Collaborate with your manager to produce reports for customers and internal stakeholders, • Participate in on-call rotation schedule, • Adhere to SLA agreements by responding promptly to customers, • Begin owning dispatch process including scheduling with vendor and customers, • Collaborate with Hardware team to ensure RMA equipment is being received and tested, • Resolve complex problems and troubleshoot by referring to related tickets and documentation, • Successfully resolve complex problems using acquired knowledge, • Efficiently escalate tickets to L2 and L3 tier teams when appropriate, • Collaborate with Customer's Support Team to resolve issues related to their environment, • Successfully use monitoring tools and have a solid understand of appliance logs, • Identify processes that can be automated, • Begin automating processes in Jira to increase efficiency, • You have 3+ years Helpdesk/ Customer Support experience, • You are capable of explaining technical issues to non-technical audiences, • You are able to work independently, • You are able to work in a fast-paced environment while exhibiting a strong attention to detail, • You have experience using service desk management software to track support requests, monitor KPIs, and enhance performance, • You have the ability to evaluate, escalate and drive issues to resolution, • You have previous experience supporting retail customers, • You have strong problem-solving and organizational skills and the ability to think creatively to find solutions to complex issues, • You work well under pressure and manage multiple priorities, • You are flexible and able to work additional hours, as necessary, • You are able to write reports, business correspondence, and procedure manuals, • You have an analytical mindset with the ability to analyze data, identify trends and data-driven solutions, • You have intermediate knowledge of Linux, • You have intermediate Network knowledge, • You have strong verbal and written communication skills, • You have intermediate knowledge of terminal, CMD, SSH and Telnet, • You are able to script using Linux, • You have knowledge of API Integration across business platforms, • You have advanced knowledge of Jira Service Management Desk Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.