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Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

We’re hiring a front desk receptionist FULL TIME POSITION. Our offices are located in downtown Manhattan. You must be available to work Monday-Friday possible start time 9/9:30am-7:30pm (possible finish time). These times will fluctuate meaning you might need to come in/leave earlier/later, to accommodate patient scheduling needs. The position will require you completing work for the front office and assisting some medical doctors throughout the month. We are looking for a dependable, punctual, organized, friendly, focused attention to detail, health conscious person who learns quickly, is capable of multi-tasking and maintains a professional appearance at all times. The ideal candidate should be computer savvy, be able to type and proficient in all Microsoft applications. Training will be available in all aspects of billing and electronic medical records. Duties may include, but are not limited to answering phones, coordinating doctors calendars, filing, organizing paperwork and office materials, cleaning throughout the office, ensuring that the office has adequate supplies, running office/personal errands, coordinating events, minor marketing tasks, and anything to ensure that the office runs efficiently. Communication and people skills are a must. You should really enjoy interacting and talking with people, remember you are the first person our patients see when coming into the office. You should speak proper/clear English, you must be legal to work in the United States. Previous medical office experience is required. Compensation is based on experience and will increase based on performance. Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: Employee discount Paid training Schedule: Monday to Friday No weekends Experience: Customer service: 3 years (Preferred) Medical terminology: 3 years (Preferred) Computer skills: 3 years (Preferred) Work Location: In person