Process Improvement Manager Drive Process, Improve Performance, and Lead Change
hace 10 días
Wilmington
Job DescriptionSalary: $115,000 $150,000 Process Improvement Manager Drive Process, Improve Performance, and Lead Change Location: Wilmington, North Carolina, USA Employment Type: Full-Time, Permanent (40 hours/week) Work Arrangement: In-Office Start Date: As soon as possible Full transparency: we work a little differently around here. This isnt a place where you show up, punch a clock, and coast. We show up because we want our work to mean something. Too many people go through the motions at jobs that dont challenge them, grow them, or give them a sense of purpose. Thats not us. At Protocase, your ideas matterbecause they shape our future. We thrive on collaboration and practical problem-solving. If you want to be part of a team where your work has real impact, where people genuinely care, and where innovation is the normwe should talk. About Us Established in 2001, Protocase Inc. is a rapidly growing company that combines software innovation with advanced manufacturing to deliver fully custom products in daysnot weeks. With over 400 employees and more than 16,000 customers worldwideincluding Google, Apple, NASA, Tesla, Boeing, and MITwere continuing to scale and push boundaries. We are ISO:9001 certified, AS9100D registered, and ITAR compliant. About the Opportunity Were looking for someone who: • Isnt afraid to roll up their sleeves, • Understands that great outcomes start with great processes, • Can zoom out to see the full systemand zoom in to fix whats broken, • Believes in clear procedures, trained leaders, and accountability Your success will be measured by your ability to: • Build strong, scalable processes, • Reduce inefficiencies and non-conformances (NCRs) What Youll Do • Lead the development and execution of process improvement strategies, • Analyze workflows, production trends, and feedback to identify root causes, • Build, refine, and document scalable processes, • Partner cross-functionally to implement solutions that actually work on the floor, • Focus on high-impact improvementsnot low-value busywork, • Maintain and strengthen ISO 9001, AS9100D, and compliance systems, • Help drive a culture of accountability, clarity, and continuous improvement About You You are: • Practical, driven, and systems-minded, • Someone who simplifies complexity into repeatable processes, • Comfortable balancing big-picture thinking with hands-on execution, • A clear communicator who leads through influencenot authority Youll Succeed Here If You: • Have a degree or diploma in engineering, quality, process improvement, or related field, • Bring 5+ years of experience in process improvement, quality, operations, or similar leadership roles, • Naturally think in systems and understand how processes connect, • Have strong analytical skills and know what truly matters, • Communicate clearly and drive change effectively, • Have experience with ISO 9001, AS9100D, Lean, or Six Sigma (preferred), • Are results-driven and comfortable being accountable Compensation & Benefits We recognize and reward people who take ownership and drive real impact. Salary Range: $115,000 $150,000 USD annually (based on experience and qualifications, inclusive of performance incentives) In addition, we offer: Training & Growth Leadership development, coaching, and advancement opportunities Health Benefits Medical, dental, and life insurance (company-supported) Retirement Plan Employer contributions after eligibility period Paid Time Off 2 weeks to start, increasing with tenure Team Culture Regular events, lunches, and team-building activities Ready to Join Us? If youre excited about making a real impact and helping shape the future of our operations, wed love to hear from you. Apply today and help us build something exceptional.