Empathy jobs in New York, NYCreate job alerts

My name is Nathaniel Clarke, and I am reaching out on behalf of a unique and purpose-driven hybrid initiative: The Chamber of Commerce Guest Staff Affairs, doing business as the Hotel Chamber of Commerce, and our nonprofit wing, the Hotel Advocacy Network (HAN). Together, we are redefining what hospitality can look like — not just at the front desk, but in the hearts and minds of every guest and staff member. We believe that fairness, emotional intelligence, and accountability should be embedded in every guest experience. Our mission is built on three pillars:1. Hotel Chamber of Commerce (HCC) – The For-Profit Arm Supports hospitality operations by offering: The EchoConnect Front Desk System, a real-time AI-powered check-in and loyalty audit tool Staff training modules in empathy, decorum, crisis de-escalation, and human trafficking prevention The Sauti Listener system — a venting tool designed to reduce leadership burnout 1. Hotel Advocacy Network (HAN) – Our Nonprofit Force 2. Leads grassroots and institutional advocacy by: 3. Promoting ethical hospitality standards 4. Offering emotional intelligence programs to under-served communities 5. Campaigning for policy change, diversity, and staff dignity3. League of Hospitality Guardians – The Next Generation of Leadership 6. This signature program under HAN trains and certifies Hospitality Heroes who exemplify: 7. H = Hospitable, E = Empathy, R = Resolution, O = Ownership. 8. Students who intern with us become part of this larger ecosystem — learning from real-world business, tech, and nonprofit experiences, while contributing to meaningful social change. Open Intern Roles: Marketing & Social Media Intern – Create campaigns and promote outreach Nonprofit & Grant Writing Intern – Assist with funding proposals and impact storytelling Tech & Automation Intern – Work on our EchoConnect platform Hospitality Training Support Intern – Help build and document empathy + decorum modules All roles are remote-friendly, with flexible hours, and eligible for college credit (if approved by your institution). Interns receive professional mentorship, a letter of recommendation, and the chance to directly impact the future of hospitality. I've attached a full flyer and listing for your review. We’d love if you could circulate it among your students or post to your job/internship board. Thank you for your time and dedication to student growth. Together, we can build a fairer, smarter, and more human-centered hospitality industry. Warm regards, Nathaniel Clarke Founder, Hotel Chamber of Commerce & Hotel Advocacy Network

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently managing transactions. Your ability to communicate effectively and handle cash accurately will contribute to a positive shopping experience for our patrons. If you are passionate about customer service and enjoy working in a retail environment, we would love to hear from you. Responsibilities Greet customers warmly and assist them with their inquiries. Operate cash registers and handle cash transactions accurately. Process sales transactions, returns, and exchanges in a timely manner. Maintain knowledge of store products and promotions to assist customers effectively. Ensure the checkout area is clean, organized, and well-stocked. Address customer complaints or concerns with professionalism and empathy. Collaborate with team members to achieve sales goals and enhance customer satisfaction. Utilize basic math skills for cash handling and register operations. Uphold company policies regarding phone etiquette and customer interactions. Experience Previous experience in a grocery store or retail environment is preferred. Familiarity with cash registers and cash handling procedures is a plus. Bilingual candidates are encouraged to apply as communication with diverse customers is valued. Strong customer service skills with an emphasis on sales techniques. Basic math proficiency for accurate transaction processing. Ability to maintain a positive attitude in a fast-paced environment. Join us in creating an enjoyable shopping experience for our customers while developing your skills in a supportive team atmosphere! Job Types: Full-time, Part-time Pay: $17.17 - $18.00 per hour Shift: Day shift Evening shift Morning shift Language: spanish (Required) Ability to Commute: Jamaica, NY 11432 (Required) Work Location: In person

WHO WE ARE: The menu at Jack’s Wife Freda tells the story of the dishes we know and love from our childhoods in Israel and South Africa, as well as New York’s Jewish food and culture, emphasizing bright, fresh ingredients and beautiful presentation. Our love for our adopted hometown is reflected in everything at Jack’s Wife Freda, from our lively atmosphere, all-day dining hours, effortless ambience and joyful sense of community. Jack's Wife Freda is an all-day bustling Cafe. Breakfast, lunch, brunch, dinner and classic cocktails are served 7 days a week. WHO YOU ARE: Self-motivated individual who possesses a positive attitude coupled with a warm yet personable approach to service and most importantly you have a strong sense of team. Ability to turn first time diners into regulars. Open availability and a full time 4-5 shifts a week schedule preferred with at least 2 years of NYC restaurant experience. RESPONSIBILITIES INCLUDE: Provide positive, energetic, and attentive service in a fast-paced environment Work as a team to provide exceptional hospitality Ability to take orders and maintain full menu knowledge and enter orders correctly into the POS Ability to effectively communicate with FOH team, Managers and BOH staff Anticipate guest needs and handle guests situations with genuine empathy Complete all opening, transition, and closing responsibilities; complete side work assignments Keep all areas of the restaurant clean and organized by following cleaning checklist Assist with setting up outdoor furniture and maintenance of outside fixture and seating area Ability to multi task and move with around the floor with a purpose WHAT WE OFFER: Enrollment in company-contributed health coverage plan (medical, dental and vision) Commuter benefits 401K with match after one (1) year of employment Employee Dining Program Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’

Welcome to Ready Set Grow! Child Care Center. We are happy that you are interested in working with us. Being part of the team will be a rewarding experience. Ready Set Grow! Child Care Center is committed to creating a work environment that treats employees politely and with respect and dignity. In return, it is expected that employees exercise the same towards the children, parents, other employees and administrators. WE’RE HIRING FOR THE FOLLOWING POSITION: you will be responsible for creating and implementing engaging and developmentally appropriate activities for children aged [Age Range, e.g., 1-3 years]. You will work collaboratively with fellow teachers to provide a warm and supportive learning environment, fostering children’s social, emotional, cognitive, and physical development. Responsibilities: Develop and implement engaging daily lesson plans that align with our curriculum and promote children’s learning. Create a safe, stimulating, and organized classroom environment that encourages exploration and discovery. Foster positive relationships with children, parents, and colleagues. Observe and assess children’s progress, documenting their development and communicating with parents. Implement positive behavior management techniques to create a harmonious classroom atmosphere. Supervise children during indoor and outdoor activities, ensuring their safety and well-being. Maintain accurate records of attendance, observations, and assessments. Participate in staff meetings, professional development opportunities, and parent-teacher conferences. Maintain a clean and organized classroom. Follow all licensing and safety regulations. Qualifications: Associate’s or Bachelor’s degree in Early Childhood Education or a related field (preferred). 2 years of experience working with preschool-aged children. Knowledge of child development principles and best practices in early childhood education. Strong communication, interpersonal, and organizational skills. Ability to work collaboratively as part of a team. Patience, empathy, and a genuine love for working with young children. Current CPR and First Aid certification (or willingness to obtain). Background check clearance. Benefits: Competitive salary commensurate with experience and education. A supportive and collaborative work environment. The opportunity to make a positive impact on the lives of young children. Federal Holidays paid One week vacation paid TEACHERS Teachers are a part of the program planning and implementation in cooperation with the Head Teacher. They will have had some experience working with young children. Teachers are encouraged to have at least a two-year degree in Early Childhood Education or CDA credentials. JOB DESCRIPTION & REQUIREMENTS Child Care Workers at Ready Set Grow! Child Care Center are responsible for the well-being of the children under their care. They must monitor the children all day to ensure that they play and interact with one another in a safe and appropriate manner. Some of their typical duties include: Ensuring the children have good hygiene and changing diapers as necessary Cleaning interactive areas throughout the day Preparing meals and snacks for the kids Organizing activities and developing curriculum for older children Developing a schedule for the children to maintain throughout the day Keeping records of each child’s progress, interests and any problems that may occur Maintaining contact with the children’s parents and contacting them in the case of an emergency Constructively participate in team meetings and supervision Maintain confidential student information All staff are expected to be knowledgeable with the Minimum Standards for Childcare within New York State. Failure to adhere to these policies may result in disciplinary action, up to and including termination. Staff at our childcare center must be 18 years or older and have a high school diploma or equivalent Each staff member must be certified in First Aide/CPR and Infant CPR. All staff members must have all state documents filled out and completed in their files. Before they are hired: Each staff member must be cleared through the State of New York Background Check annually. Each staff member must obtain 15 clock training hours within the first 6 months and 30 hours of training every 2 years following the OCFS topics. EDUCATIONAL QUALIFICATIONS Documenting that the person has met the educational qualifications for the position if the person has worked as a teacher, director or administrator. For assistant teachers and a teachers, center director or administrator who has worked for the center for more than will have a file with all documented trainings and qualifications. This file will be reviewed yearly and should be updated with current trainings or qualifications. TRAINING REQUIREMENTS All staff are expected to be knowledgeable with the Minimum Standards for Childcare within New York State. Failure to adhere to these policies may result in disciplinary action, up to and including termination. The form OCFS-6019 will be used to track employee training. Staff at our childcare center must be 18 years or older and have a high school diploma or equivalent. All staff members must have all state documents filled out and completed in their files. Each staff member must complete 15 hours of training during the first six months of registration and at least 30 hours of training every 2 years Each applicant for, or individual in the position of director, teacher, or volunteer must complete State-approved training that complies with federal minimum health and safety pre-service 15 hours of training during the first six months of registration and at least 30 hours of training every 2 years. All staff members must complete the following training: 1) CPR/First Aid 2) Shaken Baby Syndrome 3) Mandated Reporter The staff members will be trained on their own time. All staff will also be responsible for knowing the locations of all fire exits and the emergency evacuation plans. CRIMINAL BACKGROUND CHECK Completed prior to the employee’s first day of employment and annually thereafter, that does not reveal any information which may preclude the person’s employment. A complete caregiver background check including the results of any subsequent investigation related to information obtained as part of the background check within 60 days of employment. Staff must be supervised at all time until a background check is completed. BENEFITS FEDERAL HOLIDAYS PAID ONE WEEK VACATION PAID

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

Job Responsibilities As a CNA at [Your Organization Name], you’ll play a pivotal role in supporting our patients’ daily needs and overall well-being. Key responsibilities include: Assisting patients with daily living activities such as bathing, dressing, grooming, and toileting. Monitoring vital signs and reporting any changes in patient condition to the nursing team. Supporting mobility efforts, including transferring patients between beds, wheelchairs, and other locations. Delivering meals and assisting with feeding as needed, ensuring dietary requirements are met. Maintaining accurate patient records and documenting care activities in accordance with facility policies. Providing compassionate emotional support to patients and their families. Adhering to infection control protocols and maintaining cleanliness in patient areas. Collaborating with the nursing and interdisciplinary team to deliver high-quality care. Assisting with additional tasks as assigned by the supervising nurse or facility management. Required Skills, Experience, and Qualifications Must-have: High school diploma or equivalent. Active CNA certification in [State] or eligibility to transfer certification to [State]. Ability to follow care plans, prioritize tasks, and work effectively in a team environment. Strong communication and interpersonal skills to interact with patients, families, and colleagues. Commitment to maintaining confidentiality and adhering to healthcare regulations, including HIPAA. Physical stamina to lift and assist patients safely and perform duties during long shifts. Nice-to-have: Prior experience in long-term care, rehabilitation, or acute care settings. Basic knowledge of medical terminology and experience with electronic health records (EHR) systems. Specialized training in dementia care, hospice care, or pediatric care. Multilingual abilities to communicate with diverse patient populations. Success Criteria To excel in this role, as a CNA you are expected to: Maintain patient satisfaction scores of 90% or higher through compassionate and respectful care. Complete assigned care tasks within designated timeframes while adhering to quality standards. Foster a collaborative environment by assisting colleagues during peak workloads and emergencies. Accurately document patient care activities to support seamless communication across the healthcare team. Exhibit a proactive approach to patient safety and infection control, contributing to a safe care environment. Uphold the organization’s values of integrity, empathy, and dedication to excellence. Compensation Base salary: $16.08 – $21 per hour, depending on experience and qualifications. Additional Earnings: Overtime pay and shift differentials available for evening, weekend, or holiday shifts. Benefits Comprehensive health, dental, and vision insurance with options for family coverage after 90 days Paid time off (PTO) and flexible scheduling to promote work-life balance. Access to professional development resources, including tuition reimbursement and CNA-to-LVN/RN career advancement programs. Employee wellness initiatives, such as fitness classes, mental health support, and discounted gym memberships. Uniform allowances and shift meals (where applicable). Application Process To apply, please submit your resume and a brief cover letter explaining your interest in the CNA role. Qualified candidates will be contacted within two weeks for an initial interview and skills assessment. For questions about this position or the application process, contact [HR Contact Information]. This job posting will remain open until [Date].