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Description: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. The Wellness Center Ambassador serves as a welcoming host for the patients that visit the Health and Wellness Center. This position welcomes guests and greets them upon arrival, supports wayfinding as needed, provides clerical support to ensure a positive and tailored experience, checks in the patient or, when required, helps with a quick registration or scheduling. The Wellness Center Ambassador ensures the patient/visitor has a positive and cohesive experience throughout their visit. Be a part of a revolutionary approach to healthcare at the forefront of innovation and convenience. Hackensack Meridian Health is seeking passionate and pioneering individuals to join our brand-new Health and Wellness Center at Metropark, a first-of-its-kind facility in New Jersey strategically located at a major transit hub. This is a unique opportunity to contribute to a groundbreaking model of care that integrates a comprehensive, one-stop-shop of health services into the daily lives of thousands of commuters and residents. As a member of our team, you will help redefine healthcare accessibility, providing world-class, convenient care for people traveling throughout the Northeast, including New York City, Philadelphia, and Washington D.C. This state-of-the-art, 60,000-square-foot facility will offer a wide array of services, including primary care, urgent care, advanced imaging, and specialists. You will be joining a visionary project that establishes a new standard for healthcare delivery in suburban areas. Responsibilties: A day in the life of a Wellness Center Ambassador at Hackensack Meridian Health includes: • Welcomes all guests to the Health and Wellness Center by proactively greeting them using proper verbal and non-verbal communication and facilitates the patient's visit through various points of their journey., • Remains visible and positions themself at the point of entry with a personal appearance that conveys confidence and professionalism while adhering to attire standards., • Greets patients and visitors in a prompt, courteous and helpful manner. Maintains a smile, making direct eye-contact and making the patient and visitor feel welcomed., • When required, obtains and verifies demographic information., • Directs patients to accurate locations or investigates the guest's needs to help facilitate if registration, check in or scheduling is required., • Escorts or arranges for escort for patients requiring a wheelchair to their location as necessary., • Where applicable, makes confirmation calls for patients, completes check in upon arrival, and announces the patient's arrival to registration or appropriate department or next step., • Answers telephone and facilitates calls in accordance with organizational and departmental standards., • Enforces Access Control function by advising guests of the visiting and access policies, alerting security to any violations that cannot be readily addressed using de-escalation and/or service recovery techniques, assisting security as necessary with visitor situations in the lobby areas, including evacuation of lobby if required. Completes event reports as needed., • Explains parking options if needed and addresses concerns., • Handles routine inquiries/issues, and directs patient complaints to appropriate individuals., • Routinely conducts environmental observations (i.e., cleanliness, noise) and follows up to address issues in area(s) of coverage, such as lobby, public restrooms, wheelchairs etc., • Adheres to all HMH, hospital and departmental policies and procedures., • Serves as a resource to visitors waiting in area(s) of coverage., • Ensures high department morale and smooth transition of work by maintaining a good working relationship with colleagues and volunteers, and completing all change of shift requirements., • May be required to stand for all or part of shift and physically assist patients and visitors., • Other duties and/or projects as assigned., • Establishes a relationship with the patient to assure all matters are communicated and handled efficiently between the medical team, the point of service personnel, or supervisors., • Serves as a patient contact for clerical matters regarding patient care. Provides secretarial support as assigned., • Schedules tests or appointments as needed or supports the patient with digital self-service., • Use digital solutions as needed to guide the patient or support with check in, registration, or scheduling., • Providing support for receiving, mail, supplies, and restocking for all areas of Wellness Center., • Adheres to HMH Organizational competencies and standards of behavior. Qualifications: Education, Knowledge, Skills and Abilities Required: • High School diploma, general equivalency diploma (GED), and/or GED equivalent programs., • Minimum of one year of working experience., • Ability to work independently and manage multiple tasks in a fast-paced, visible environment while maintaining a professional and confident demeanor in stressful situations., • Highly resourceful, efficient, and organized with excellent interpersonal, verbal communication, problem-solving, and service recovery skills., • Computer skills., • Associate's and/or Bachelor's degree., • Minimum of one year of experience in front desk/reception or hospitality experience, • Patient Advocacy Certification.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Kimpton Hotel Theta, New York City Overview: The Complex Event Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team., • Meet or exceed set goals., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program., • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Assist in the preparation of required reports in a timely manner., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Meet and greet onsite contacts., • Abide by Prime Selling Time (PST)., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up., • Entertain clients., • Handle inquiries as part of Inquiry Day Program. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

KINDLY DO NOT APPLY FOR THE POSITION UNLESS YOU FEEL YOU MEET OUR MINIMUM REQUIREMENTS FOR THE POSITION! THANK YOU SO MUCH! About Mercado We are a fast casual new American restaurant redefining dining with chef-driven breakfasts, sandwiches, salads and grain bowls—crafted from fresh, high-quality ingredients and served with refined simplicity. Our next exciting chapter includes the expansion of our Mercado space, featuring a new dining room concept inspired by the vibrant flavors and traditions of Iberian cuisine—drawing from the culinary heritage of Portugal and Spain. We’re seeking a proven General Manager to oversee all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurant’s culture, setting high standards for service and team performance. Job Responsibilities: Operations & Guest Experience · Oversee daily Front-of-House and Back-of-House operations. · Ensure all shifts and events are staffed according to projected sales. · Deliver superior service and respond promptly to guest incidents and complaints. · Manage restaurant culture, always ensuring hospitality and professionalism. · Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals. · Collaborate with the Kitchen Managers to approve menu changes and specials. · Manage music, ambiance, and security to support the guest experience. Financial & Administrative Management · Review and approve weekly financial reports for owners and team. · Conduct monthly P&L reviews and fiscal reporting with the Owners. · Forecast sales and manage controllable costs to align with budget. · Oversee invoice coding, invoice processing, and petty cash systems. · Ensure accurate cash handling, including coffee bar and cashier cash-out procedures. · Utilize inventory tracking software to monitor food, beverage, and supply usage. · Approve staff schedules and monitor labor systems (Proforma vs. actual). Human Resources & Team Development · Lead employee recruiting, interviewing, and new hire orientation. · Oversee preparation of new hire packets and onboarding materials. · Provide regular manager and chef training, coaching, and development. · Conduct manager and chef performance reviews. · Address HR issues and support employee relations with fairness and consistency. · Manage uniforms and maintain professional appearance standards. · Develop and execute rewards and incentive programs to increase staff engagement. Training & Continuing Education · Maintain training programs for both new and current employees. · Ensure compliance with recipes, preparation, and safety standards. · Provide continuing education opportunities for all staff. · Select and train trainers for effective knowledge transfer. · Lead shift meetings and weekly manager meetings with clear agendas. Compliance, Safety & Risk Management · Ensure compliance with all health, sanitation, and safety regulations. · Manage safety programs including worker’s compensation, clinic, and hospital resources. · Oversee licensing and permit renewals. · Maintain accurate safe logs and security procedures. Marketing & Community Relations · Execute branding and sales-building initiatives. · Support public relations and marketing programs under the Owner’s guidance. · Represent the restaurant within the community to foster relationships and grow visibility. Reporting & Communication · Maintain a standardized Manager Log with a consistent format and process. · Provide weekly updates to ownership. · Communicate clearly and consistently with staff and leadership. Desired Traits · Strong Leadership and organizational skills with a proven ability to manage all aspects of restaurant operations. · Demonstrated success in financial management and cost control. · Skilled in training, motivating, and developing teams. · Friendly and approachable demeanor with excellent problem-solving skills. · Highly motivated, detail-oriented, and committed to excellence. Ability to manage multiple priorities in a fast-paced environment. Compensation & Benefits • Salary: 80-100k per year, • Benefits: Paid sick leave, paid vacations If you’re passionate about great food, building strong teams, and creating memorable guest experiences, we’d love to meet you. Please submit your resume! About Us: Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like space is inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options. At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries. Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surrounded by beautiful design, in a beautiful neighborhood.

Manhatta is a restaurant and full-service event space from Danny Meyer’s Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality. As an Event Lead Line Cook, you have a strong passion for food, technique, and an eagerness to learn more, which comes with the opportun

TWA Hotel The Director of Group Sales at the TWA Hotel is responsible for directing, coordinating, training, and supervising the Group Sales Managers and support staff in all sales-related activities. Responsible for assisting in the creation of strategies and the direct oversight of the execution of plans and tactics used to focus on increasing direct revenue for the property, with direct responsibility over the Corporate group segment. Responsible for growing existing accounts and generating new business to ensure that revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel's performance in the marketplace. Primary Responsibilities • Direct and manage all group sales activities to maximize revenue for the Hotel., • Oversee proactive and reactive initiatives in the Corporate segment - including account acquisition, share-shifting, and retention of corporate accounts., • Develops sales plans and strategies to meet or exceed established revenue and room night goals, and other reports as directed/required., • Collaborate with the Director of Hotel Sale to develop rates, group ceilings, and deployment strategies through review of competitive data, demand analysis, and mix management., • Recruit, direct, manage, train, and counsel sales staff., • Participate in sales presentations, property tours and customer meetings., • Conduct and attend business review meetings, strategic sales meetings, management meetings and other meetings as required/requested., • Supervise, administer, and ensure timely completion of all activities of the Sales Department., • Develop a complete knowledge of company sales policies and ensure knowledge of and adherence to those policies by the group sales team., • Evaluate new and incremental business opportunities/promotions to maximize revenue for the hotel., • Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, conducts site visits, answer questions, negotiates contracts, service accounts and analysis lost business for the hotel., • Ensure group sales team is held accountable for those accounts within their respective markets., • Ensuring MCR Sales standard operating procedures are followed and completed accurately., • Generating quarterly SMART plans and aiding with the preparation of sales reports for sales team on a weekly basis., • Identifying and acting on business opportunities through a constant pursuit of knowledge about top accounts, market trends, competition and customers., • Developing key relationships within the community to strengthen and expand the customer base., • Exemplifying customer service by interacting with guests before, during and after all sales phase in a professional, courteous and ethical manner to obtain feedback on product quality and service levels., • Collaborating with the MCR Executive team to develop and implement cutting-edge, comprehensive plans for groups and events., • Displays leadership by managing all sales efforts for the hotel: leading by example and mentoring team members to effectively implement smart strategies., • Must be able to communicate accurately and effectively in verbal and written form with guests and associates so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required., • Working to continuously improve customer service by integrating obtained feedback and personal judgement into action plans for hotel sales and event managers., • Other duties as assigned by manager. Qualifications • Minimum of five years' experience in the hotel industry in group or catering sales., • Three years as a Senior Manager, Assistant Director of Sales, or Director of Group Sales preferred., • Strong computer skills and familiarity with industry-specific systems, such as Delph.fdc, along with proficiency in Microsoft Office and Google Apps., • Extensive background in hotel sales and hospitality., • Excellent time management, organizational and problem-solving skills., • Strong communication skills and customer service experience., • An aptitude for self-motivation., • A can-do attitude and a hands-on approach to client management., • Strong computer skills., • A flexible schedule that allows you to be available days, nights, holidays and weekends based on demands of the hotel and clients., • The ability and desire to attend travel trade shows and hotel industry-related events. Our Company: • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of the Fast Company's 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer, • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at the Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA. What we offer/What's in it for you? • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral Bonuses, • Career advancement & upward mobility, • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

The Task Force Director of Sales is responsible for the sales strategies and functions of the hotel. ESSENTIAL FUNCTIONS: • This role is for the true road warrior as travel will be 100%., • Develop and execute strategic plans in support of achieving optimal occupancy and ADR growth., • Maximize total revenues and control expenses to meet and exceed hotel profitability objectives., • Oversee operations of the hotel sales department including, but not limited to, direct sales, follow-up, sales administration, hiring of staff, training, managing, and coaching., • Supervise the sales team where applicable., • Execute and support the operational aspects of business booked, including generating proposals, writing contracts and customer correspondence., • Oversee the event management of group bookings and ensure seamless on-property experience for all contracted customers., • Proactively develop action plans, conduct sales tours, and entertain clients., • Build and maintain professional and active relationships with clients, third-party meeting planners, referral sites, and other key sources as lead generators., • Maintain strong visibility in local community and industry organizations by Positively represent the hotel on site visits, trade shows, and sales calls., • Attend any meetings and any other functions required by the hotel or management, even outside typical office hours., • Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate., • Other duties as assigned. MINIMUM QUALIFICATIONS: • Must have a positive attitude and willingness to learn., • Sales experience in hospitality or in a related field., • Valid driver’s license in the applicable state., • Possess highly developed verbal & written communication skills., • Ability to influence others and negotiate., • Have thorough experience with professional selling skills: opening, probing, supporting, closing., • Must be able to work independently and simultaneously manage multiple tasks., • General database management knowledge., • Ability to take initiative, to succeed under pressure, and meet deadlines., • Basic market knowledge., • Strong organization and presentation skills, • Must be proficient in Windows operating systems, Company approved spreadsheets and word processing., • Must be able to convey information and ideas clearly., • Must have a desire to serve all guests., • Must be 18 years of age or older to perform this job. PREFERRED QUALIFICATIONS: • Bachelor’s Degree or certification in Hospitality, Marketing, or related field., • Brand knowledge., • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Job Reference Number: 35713 Employment Type: Full-Time, Onsite Segment: Dining & Events Brand: Abigail-Kirsch Location: New York, New York (US-NY) We are looking to add an experienced, motivated Event Manager to our Dining & Events team! As an Event Manager, you will have the opportunity to plan, direct, and coordinate catered events at top tri-state area venues. • Act as the primary point of contact for clients, venues, and vendors throughout the planning process, including on-site management during setup, execution, and breakdown., • Own event planning and execution after sales turnover, including the development of Banquet Event Orders (BEOs), timelines, floorplans, and production details., • Develop clear and comprehensive Supervisor Packets and event paperwork for on-site staff, ensuring seamless communication and execution., • Coordinate with internal departments (sales, culinary, warehouse, and staffing) and external vendors to ensure all event needs, rentals, and services are secured and operational., • Support on-site captains by ensuring information is updated and accurate., • Identify potential risks and challenges, developing contingency and emergency plans to ensure smooth operations., • Lead client-facing production efforts, including site visits, walkthroughs, tastings, and operational planning., • Monitor and resolve any guest or client issues during events, escalating and communicating resolutions as necessary., • Conduct post-event evaluations, gather feedback, analyze outcomes, and identify opportunities for improvement., • Collaborate with leadership (Director of Catering and other departments) to address operational challenges and develop solutions., • Perform additional duties as assigned by the Director of Catering., • 2 years experience in catering or hospitality event management preferred., • Exceptional verbal and written communication skills., • Strong organizational and problem-solving abilities, with the ability to anticipate challenges., • Ability to manage multiple stakeholders and priorities simultaneously., • Basic PC knowledge and comprehension (Outlook, Teams, Word & Excel) Nice-to-haves: • Medical (FT Employees), • Dental, • Vision, • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity, • Discount Program, • Commuter Benefits (Parking and Transit), • EAP, • 401k, • Sick Time, • Holiday Pay (9 paid holidays), • Tuition Reimbursement (FT Employees) Started in the 1970s as a family-owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

General Manager – $120,000 + Bonus – NYC, NY We’re looking for a highly detail oriented General Manager to lead the opening of a Michelin concept in NYC upscale restaurant. This is a hands-on leadership role for an experienced leader with strong financial acumen, people management skills, and ensuring exceptional guest experiences. General Manager Responsibilities: • Oversee all restaurant operations, ensuring consistency, profitability, and efficiency, • Deliver superior guest service and create strategies to build guest loyalty, • Plan and implement marketing initiatives and represent the restaurant at local events, • Manage P&L, forecasting, payroll, and inventory with strong attention to cost control, • Hire, train, and mentor staff, fostering a positive and productive work environment Requirements: • Extensive years of experience in a senior restaurant leadership role, • Have worked at a Michelin restaurant, or similar calibre before., • NYC Hospitality EXPERT - knows the scene and fully emersed in the industry, • Proven record in driving revenue, profitability, and guest satisfaction, • Strong financial management skills with payroll and P&L experience, • Experience in marketing, event planning, and community engagement Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!

In addition to the café, a dedicated event venue will host frequent catered events, creating a dynamic and fast-paced hospitality environment. Based in the vibrant DnD building, you’ll oversee our café operations and a growing portfolio of internal and external events. Catering L

Serve as the central point of coordination between vendors, FOC partners, external partners, and team members. We partner with leaders to design, position and activate hospitality at the highest level. Track event timelines and administrative needs in partnership with Senior Project Manager .

Event Manager 📍 Midtown Manhattan (5 days/week in office) A private investment firm is seeking an experienced Event Manager to lead its client events platform. This individual will own the strategy, planning, and execution of a portfolio of high-touch events designed to support relationship development and brand positioning among a senior, institutional audience. This is a highly visible, externally facing role partnering closely with senior leadership and investment professionals. The position requires strong judgment, operational rigor, and the ability to deliver polished, thoughtfully designed experiences with consistency and discretion. Responsibilities Event Strategy & Oversight • Lead end-to-end execution of an annual flagship conference for approximately 200+ senior attendees, • Plan and execute a series of curated gatherings throughout the year (regional dinners, thematic events, select receptions), • Assess and manage participation in relevant third-party conferences, including sponsorships and speaking engagements, • Own timelines, vendor coordination, contracts, and on-site management, • Develop detailed run-of-show materials and manage cross-functional stakeholders, • Coordinate executive participation in both internal and external events, • Oversee sponsorship deliverables and event-related materials, • Manage budgets and expense tracking, • Ensure a consistent, high-quality experience from invitation through follow-up, • Serve as a primary contact for senior attendees and external partners, • Prepare internal stakeholders for speaking and hosting responsibilities, • Track attendance, engagement, and qualitative feedback, • 5+ years of event management experience, preferably within financial services, professional services, private markets, or luxury hospitality, • Experience managing events for senior executives and institutional audiences, • Strong project management and organizational skills, • High attention to detail and commitment to quality, • Excellent written and verbal communication skills, • Willingness to work outside standard business hours as needed, • Professional maturity and discretion, • Ownership mindset and accountability, • Calm under pressure, • Refined judgment and strong aesthetic sensibility Total compensation is expected to be in the range of $300,000–$350,000, inclusive of base salary and discretionary bonus, commensurate with experience.

Clarity Recruiting is looking for experienced support staff looking for their next opportunity. We have multiple clients looking for Receptionists/Office Assistants/ Event Assistants on a temporary day to day basis. The general hourly range for these roles are $17-20/hr DOE Responsibilities will possibly include: • Answer and direct phone calls, • Assist in the preparation of regularly scheduled reports, • Update and maintain office policies and procedures, • Order office supplies and research new deals and suppliers, • Maintain contact lists, • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Requirements and skills: • 1-2+ years experience as a Receptionist, Office Assistant or has worked hospitality, • Knowledge of office management systems and procedures, • Proficiency in MS Office, • Excellent time management skills and the ability to prioritize work, • Attention to detail and problem solving skills, • Excellent written and verbal communication skills, • Strong organizational skills with the ability to multi-task

About Casa Cipriani: Casa Cipriani New York is a private members’ club and luxury hotel located within the historic Battery Maritime Building. The property features over 20,000 square feet of elegant event space, a 47-room hotel, multiple dining and lounge venues, and a world-class fitness and wellness center. Since opening in 2021, Casa Cipriani New York has become one of Manhattan’s most distinguished clubs, offering an exclusive environment for members to connect, relax, and engage through curated cultural, culinary, and wellness experiences. As Casa Cipriani expands nationally and internationally, our vision is to create a consistent, elevated standard of hospitality and programming that reflects our Four Pillars: Culture, Authenticity, Simplicity, and Elegance. POSITION PURPOSE: Casa Cipriani New York is seeking a highly organized and hospitality-driven Learning & Development Manager to oversee all training and development initiatives across the property. This role is responsible for ensuring employees across the hotel, private members’ club, restaurants, lounges, and event operations are equipped with the skills, knowledge, and behaviors necessary to deliver a consistent, refined luxury guest experience. The Learning & Development Manager partners closely with Human Resources, senior leadership, and department heads to support operational excellence, service consistency, and brand standards aligned with Casa Cipriani’s Four Pillars: Culture, Authenticity, Simplicity, and Elegance. ESSENTIAL FUNCTIONS AND DUTIES: • Design, implement, and manage a comprehensive, property-wide training strategy aligned with operational goals and service standards, • Develop and maintain structured onboarding programs, including role-specific and phased training plans for new hires, • Create, update, and oversee department- and position-specific training curricula across all operational areas, • Deliver and facilitate service standards training, leadership development programs, and operational skill-building initiatives, • Ensure training programs consistently reinforce luxury hospitality service expectations and guest experience standards, • Partner with department leaders to identify performance gaps and implement targeted training solutions, • Manage and administer the Learning Management System (LMS), including course assignments, completion tracking, and reporting, • Develop and maintain an organized digital library of SOPs, training materials and job aids, including presentations, facilitator guides, and micro-learning tools, • Collaborate with department heads to assess training needs and align programs with operational priorities, • Coach managers and supervisors on effective training, onboarding, and team development practices, • Ensure all required compliance, policy, and operational training is delivered, documented, and tracked accurately, • Maintain training records to support audits, regulatory requirements, and internal reporting, • Monitor training participation and effectiveness through feedback, completion data, and operational performance indicators, • Provide regular updates and recommendations to HR and leadership regarding training outcomes and improvement opportunities, • Continuously refine training programs based on business needs, guest feedback, and operational insights KNOWLEDGE, EXPERIENCE AND SKILLS: • 3–5 years of experience in training, learning & development, or hospitality leadership, preferably within a luxury or high-end hospitality environment, • Proven experience designing, facilitating, and managing training programs across multiple departments, • Strong understanding of luxury service standards and hospitality operations, • Experience managing an LMS and digital learning platforms preferred, • Excellent facilitation, presentation, and communication skills, • Strong organizational and time-management skills with the ability to manage multiple initiatives simultaneously, • Ability to collaborate effectively across departments and leadership levels, • Professional discretion within a private members’ club environment PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to stand, walk, and move throughout the property for extended periods, • Capacity to facilitate in-person training sessions and conduct on-floor observations, • Ability to lift and carry training materials or equipment weighing up to 25 pounds, • Flexibility to bend, reach, and perform light physical tasks as needed, • Ability to work a flexible schedule based on operational and training needs INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

About Cipriani Cipriani is a global leader in luxury hospitality, renowned for timeless elegance, exceptional cuisine, and impeccable service. From iconic restaurants to private members clubs and event spaces, our culinary program reflects a legacy of simplicity, quality, and consistency. We are seeking an Executive Chef who will uphold these standards while bringing leadership, creativity, and operational excellence to our kitchen. Position Purpose The Executive Chef is responsible for the overall leadership and success of the kitchen. This role oversees culinary operations, menu development, financial performance, and team leadership, ensuring every dish reflects Cipriani’s standards of excellence, consistency, and presentation. This is a hands-on leadership role requiring a strong presence in daily operations, a commitment to quality, and the ability to inspire and develop a high-performing culinary team. ESSENTIAL FUNCTIONS AND DUTIES: Culinary Leadership • Design and develop menus in alignment with Cipriani culinary standards, • Ensure consistency, freshness, quality, and presentation of all dishes, • Lead seasonal menu updates and specialty offerings, • Direct daily kitchen workflow and coordinate cooks’ tasks, • Ensure smooth, timely execution of service across all meal periods, • Oversee food production for restaurant service, private events, and special functions, • Enforce strict hygiene, sanitation, and food safety standards, • Ensure compliance with all local health department regulations, • Manage kitchen budgets, food cost, and labor cost targets, • Oversee purchasing, inventory control, and waste management, • Monitor cost efficiency while maintaining product quality, • Hire, train, and mentor culinary team members, • Set and maintain high performance and professionalism standards, • Foster a culture of teamwork, accountability, and continuous improvement, • Partner with front-of-house leadership to ensure seamless guest experiences, • Address and resolve guest feedback related to food quality in a professional manner KNOWLEDGE, EXPERIENCE AND SKILLS: Experience & Education • 5+ years of experience in a senior culinary leadership role, • Formal culinary training preferred, • Expertise in BOH systems, ordering, and inventory management, • Strong understanding of food cost control and kitchen financial performance, • Strong leadership and team development abilities, • Excellent communication and organizational skills, • Ability to perform under pressure in a fast-paced environment, • Detail-oriented with a passion for quality and consistency PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to stand, walk, and move around for extended periods, particularly during client meetings, presentations, and networking events., • Lift and carry promotional materials, sales collateral, and equipment weighing up to 40 pounds, as needed for presentations and demonstrations., • Visual acuity and depth perception to read and interpret documents, analyze data, and navigate sales materials effectively., • Ability to adapt to various work environments, including office settings, client sites, and remote locations, while maintaining focus and productivity., • Flexibility to work occasional evenings, weekends, and holidays as needed to accommodate client schedules and business demands. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Position Summary The Wythe’s Event Manager for Weddings & Social Events serves as a trusted advisor to couples making one of life’s biggest investments, building a reputation that generates referrals and strong relationships within the Brooklyn wedding community. This role leads wedding and social event management from contract turnover through event day at our historic Brooklyn venue. The Event Manager transforms sales agreements into fully realized events, ensuring seamless execution through detailed planning, strong operational knowledge, and personalized client service. As an extension of the Sales team, the Event Manager is revenue-driven and confident in thoughtful upselling. They guide clients through vendor recommendations, menu planning, floor plan creation, logistics, and coordination with internal teams—ensuring events are safe, financially sound, and aligned with the client’s vision. Success in this role requires strong organizational, communication, creative problem-solving, operational excellence, and a commitment to continuous improvement, ensuring exceptional guest experiences and contributing to the ongoing success and reputation of the Events Department. Key Responsibilities Event Management: • Oversight of event success from client turnover to closing out event financials. Liaise as the main point of contact for event contacts from turnover from the sales department through post-event review., • Create, maintain and distribute accurate BEO’s, Kitchen sheets and FOH for all events under your coordination., • Maximize revenue by upselling and offering enhancements to create outstanding events and exceed guest needs. Must be a revenue driving member of the Events Sales team., • Extensive knowledge of Wythe Hotel’s food and beverage offerings, proper preparation and presentation of food and beverage items., • Extensive knowledge of event spaces capacities, banquet set-up, audio-visual, and any other pertinent details as they relate to Events rooms set-up., • Create floorplans and oversee all logistics of our weddings and social functions., • Update TripleSeat picklists seasonally in accordance with new menu releases, • Communicate with all other Departments within the Hotel as necessary to ensure smooth execution of all Events, • Maintain complete knowledge of scheduled daily events, times/schedules, employee daily schedule/expected duties and setups for daily and future events, and daily activities of both active and non-active event spaces., • Oversee on-site event logistics, coordinating with all departments as well as outside vendors to ensure group requests are executed., • Directly oversee set-up for all weddings and social events. Oversee all daily Event setups in terms of BEO requirements, space appearance, A/V equipment, maintenance, storage, and equipment for both current and future events., • Serves as liaison with vendors by ensuring Wythe Hotel qualifications are met, processes and procedures are followed, insurance information is submitted, and quality standards are upheld., • Weekly serviceware rental orders, including coordination of delivery, storage, and pickup. Placing specialty rental orders; lighting and furniture ensuring that competitive pricing is being obtained for all Events rentals., • Invoicing & Billing: Charge group deposits when due, billing, and administration. Client Experience & Trust Building: • Tour Event Spaces with clients and vendors as needed., • Guide clients through planning of their wedding from kickoff call to day of the wedding, • Work to ensure excellent standards of personal service, responsiveness, follow through, professionalism, and event execution at every step of the process for our clients., • Ability to problem-solve and suggest alternatives to previous arrangements (if necessary) is essential., • Prepare and executive monthly Wedding Tastings. This event is an enormous opportunity to win over our Wedding clients in the month before their celebration. Personal attention to detail and to each couple is vital., • Continue to build relationships with vendors and industry stakeholders serving as Wythe Hotel’s ambassador in the wedding community, • Obtain feedback on the quality of service and products post-event follow-up., • Obtain photography and usage rights from wedding couples post events., • Ensure all clients are thrilled with their experience at Wythe., • Collect reviews and critical feedback from clients and present opportunities for improvements to the relevant departments., • Capitalize on opportunities for repeat business by communicating opportunities to the Sales Directors. Employee Management: • Staff Coaching & Development: Ensure a high level of service is provided to our clients by providing timely coaching feedback to event staff members, • Assist when needed in scheduling hourly events staff., • Coverage of Event Sales Coordinator responsibilities as needed. Required Qualifications: Experience: • Catering knowledge , 4+ years experience in high volume NYC venues preferred., • Ability to independently and proactively manage multiple tasks and projects and meet deadlines with sound judgment., • Desire to succeed in special event management by consistently providing outstanding customer service, • Must pay strong attention to detail. Well-rounded management and operational troubleshooting and problem-solving techniques., • Strong interpersonal staff and guest relations skills., • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists., • Ability to remain calm under pressure, handle stress well and think on your feet, • Technical competence (Tripleseat, Mews, Prism, Google Suite, et al), • Passion for the wedding industry, • Exceptional relationship-building skills and ability to build trust quickly Professional presence appropriate for boutique hospitality environment, • Resilience and persistence in high-stakes sales situations, • Self-motivated with ability to work independently and prioritize effectively, • Team collaboration skills for working with operations and culinary teams This position is 5 days in office, Tuesday through Saturday. Compensation: Salary: $80,000 + Bonus About Wythe Hotel Housed in a meticulously restored 1901 factory building steps from the Williamsburg waterfront, Wythe Hotel stands as a testament to Brooklyn's industrial heritage and contemporary sophistication. Our Michelin-recognized hotel supported by Le Crocodile, Bar Blondeau, and a celebrated events program demands exceptional standards that honor both our historic character and evolving luxury positioning. As we lead Brooklyn's hospitality evolution, we remain committed to sustainable practices while delivering discreet, authentic experiences that resonate with our discerning guests. The Wythe Hotel is an equal opportunity employer committed to creating an inclusive workplace that promotes and values diversity. We encourage applications from individuals of all backgrounds, abilities, and perspectives.

Various event venues (NYC & surrounding areas).Flexible – weekdays, weekends, and event-based shifts.Competitive hourly pay (based on client).We are seeking reliable and hardworking Dishwashers to support kitchen operations for events, catering companies, and hospitality clients.This is a grea

Overview This role operates Monday–Friday, 9:00 a.m.–5:00 p.m., with flexibility required to support evening events and occasional weekend programming. The position plays a key role in planning and delivering high-impact events that support the Institute’s mission and stakeholder engagement. Key Responsibilities • Plan and execute Institute of Global Politics events by developing project timelines and managing workflows to ensure deadlines are met, • Lead end-to-end event logistics, including scheduling, invitations and RSVP management, promotion, AV coordination, live streaming, photography, videography, signage, facilities setup, staffing, and catering, • Manage inventory and ordering of event supplies to support ongoing programming, • Coordinate and arrange speaker travel and related logistics, • Track and manage event budgets, expenses, and financial reporting, • Oversee day-of event execution, ensuring staffing coverage and serving as the primary on-site point of contact Requirements • Bachelor’s degree in Event Management, Communications, Hospitality, Political Science, or a related field preferred, • Approximately 1–3 years of experience supporting or coordinating events, programs, or operations in a professional setting, • Demonstrated experience managing event logistics, timelines, and stakeholder coordination in a fast-paced environment, • Strong organizational and project management skills with the ability to manage multiple priorities simultaneously, • Experience tracking budgets and expenses and coordinating with vendors or internal partners, • Ability to manage invitations, RSVP tracking, and attendee communications with strong attention to detail, • Exposure to AV, live streaming, or technical event coordination preferred, • Excellent written and verbal communication skills and a professional presence when working with speakers and external partners, • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook); familiarity with event or registration platforms is a plus, • Willingness to work flexible hours, including evenings and occasional weekends, to support event execution, • Strong problem-solving skills and the ability to stay organized and responsive during live events

Location: Midtown Manhattan (Hybrid – 3 days/week in office) Salary: $70,000–$78,000 + discretionary annual bonus Reports To: Director, Events & Partnerships Supervises: Associate(s), Events & Partnerships About Citymeals Citymeals on Wheels provides a continuous lifeline of meals and connection to older New Yorkers in need. Since our founding, we have delivered more than 72 million meals. As we enter our 45th year, we are committed to ending elder hunger in New York City by 2040. About the Role To help us grow and deepen our impact, we are seeking a highly organized, creative, and relationship-driven Manager, Events & Partnerships to join our team. This role is a unique opportunity to combine your passion for hospitality, food culture, and fundraising in service of a powerful mission. Citymeals’ Events & Partnerships team of four raises more than $4.6 million annually through four signature events, seasonal campaigns, and strategic collaborations. These efforts are deeply rooted in New York City’s culinary and hospitality community, which has supported Citymeals since its founding. As Manager, you’ll take a leadership role in executing large-scale, high-profile fundraising events while cultivating corporate partners, restaurant supporters, and long-time donors. You’ll manage the day-to-day operations of the department, supervise Associate(s), and serve as a right hand to the Director, Events & Partnerships. You will also have opportunities to engage with the broader organization — from attending meal deliveries to visiting the Distribution Center in the Bronx — to stay grounded in the work your efforts make possible. The Ideal Candidate You’re a seasoned events professional with a passion for food, a sharp eye for detail, and a talent for building meaningful relationships. Energized by both the logistics and the storytelling that make events memorable, you thrive in a collaborative environment that values creativity, hard work, and mission-driven impact. You’re also a capable and compassionate people manager — equally comfortable mentoring junior staff as you are rolling up your sleeves to keep projects moving forward. Key Responsibilities • Lead the planning and execution of four annual signature fundraising events, plus smaller gatherings and collaborative campaigns throughout the year., • Manage all phases of event production, including contracting and negotiations, budget development and tracking, run-of-show, guest experience, and day-of logistics, • Support the Director of Events & Partnerships in long-term strategy and team growth., • Supervise and mentor Associate(s) on the team., • Solicit and steward corporate sponsors, food & beverage donors, and hospitality partners., • Maintain and leverage strong relationships with renowned chefs, restaurateurs, and culinary supporters., • Coordinate with internal teams (Marketing, Communications, Major Gifts, Programs, and Volunteer Services) for cross-functional alignment and messaging., • Ensure effective communication with honorees, co-chairs, donors, and board members., • Identify new fundraising opportunities, while deepening relationships with long-standing Citymeals partners. Qualifications • Bachelor's degree or equivalent combination of education and experience., • Minimum 5 years of experience in nonprofit events, fundraising, or hospitality-focused event production., • At least 3 years of people management experience, including staff development and supervision., • Strong communication and relationship management skills, with confidence engaging high-level donors, chefs, and VIP stakeholders., • Highly organized with the ability to manage multiple deadlines in a fast-paced environment., • Experience with vendor management, budgeting, and contract negotiation., • Proficiency in Microsoft Office; experience with Raiser’s Edge, Salesforce, or similar CRM tools, and Monday.com or project management platforms., • Ability to work evenings and weekends as needed for events., • Genuine enthusiasm for Citymeals’ mission and a belief in the power of food to build connection and community. Why Join Citymeals? • Be part of a mission-first organization with a 45-year legacy of nourishing homebound older adults., • Work with a passionate, collaborative team that brings together the best of nonprofit impact and culinary excellence., • Take part in innovative, meaningful events that drive real change in New York City., • Enjoy robust employee benefits, including medical, dental, vision, disability, and life insurance, flexible spending accounts, 403(b) retirement plan with employer match, generous paid time off and holidays, commutation and communication stipends., • Professional development opportunities., • Hybrid work schedule based out of our Midtown Manhattan office. How to Apply Please send your resume and cover letter to with Manager, Events & Partnerships in the subject line. Qualified candidates will be contacted via phone and/or email. Finalists will be subject to reference and background checks. Citymeals on Wheels is an Equal Opportunity Employer.

The Event Sales Director is a sales management position. We are seeking an Event Sales Director who is both a revenue driver and hospitality leader — someone who thrives on building pipelines, closing business, producing exceptional events, and mentoring others along the way. This individual l

Work when you want — we’ve got you.At The Goodkind Hospitality Group, our ON-CALL Event Servers help turn ordinary events into unforgettable memories — come be part of it!”.We staff all types of hospitality roles, including management, service, culinary, and support positions

Gansevoort Hotel Group and Seven24Collective Private members club are looking for an experienced and hospitality-driven Food & Beverage Manager to lead all food and beverage operations while serving as a key relationship-builder with our membership. This role is ideal for a hands-on leader who thrives in a private club environment, values personalized service, and understands that member experience is just as important as operational excellence. Position Summary The Food & Beverage Manager oversees all food and beverage operations while serving as a key ambassador to our membership. This role blends hands-on leadership, financial accountability, and high-touch member relations to ensure a seamless, refined, and memorable experience for every member and guest. Key Responsibilities Food & Beverage Operations • Oversee daily F&B operations across all dining venues, bars, and event spaces, • Ensure consistent execution of service standards, quality, and presentation, • Partner with Culinary leadership on menu development, pricing, and seasonal offerings, • Maintain compliance with health, safety, and alcohol service regulations, • Monitor inventory, ordering, vendor relationships, and cost controls, • Build genuine, long-term relationships with members through regular floor presence, • Anticipate member preferences and personalize service whenever possible, • Actively solicit and respond to member feedback, resolving concerns promptly and professionally, • Support and participate in member events, tastings, and special programming, • Recruit, train, coach, and mentor front-of-house team members, • Foster a culture of hospitality, accountability, and professionalism, • Lead by example during service, setting the tone for elevated member engagement, • Collaborate with Events and Membership teams on private events and club programming, • Ensure seamless coordination between service, culinary, and operations teams, • Minimum 2–3 years of F&B management experience, preferably in a private club, luxury hospitality, or high-end restaurant environment, • Strong member or guest-facing experience with an emphasis on relationship management, • Proven ability to lead teams in a service-driven, high-expectation environment, • Financial acumen with experience managing budgets, labor, and cost controls, • Excellent communication, problem-solving, and interpersonal skills, • Flexible schedule including evenings, weekends, and holidays as required by club operations

Create customized event proposals, contracts, and BEOs. Oversee event setup, service, and breakdown. This role requires a hospitality-driven professional who can successfully manage event sales, planning, and execution while confidently leading service teams on the floor.

We are seeking an experienced and highly organized .This role requires a hospitality-driven professional who can successfully manage event sales, planning, and execution while confidently leading service teams on the floor.The ideal candidate has experience managing private events wit

Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalization and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. Role Overview: The Guest Management Lead owns the end-to-end planning, coordination, and execution of VIP guest experiences for large-scale brand clients. This role sits at the intersection of travel, concierge, and events, acting as the central operational lead responsible for seamless delivery across all guest touchpoints. This is a highly cross-functional, detail-driven role suited for someone who thrives in complex, high-pressure environments and is comfortable managing senior stakeholders, luxury clients, and multiple vendors simultaneously. Core Responsibilities: Guest Operations & Logistics • Lead guest management for large-scale brand activations, hospitality programs, and multi-day events., • Oversee all guest-facing logistics including transportation, hotel coordination, rooming lists, arrivals/departures, on-site movements, and VIP handling., • Manage hotel rooming lists, upgrades, special requests, amenities, and in-room gift drops in coordination with client procurement and hotel partners., • Coordinate hair and makeup logistics for executives, talent, and VIP guests. Cross-Team Coordination • Act as the primary internal point of contact across Travel, Concierge, and Events teams., • Translate client briefs into executable workstreams with clear ownership and timelines. On-Site Guest Experience • Oversee on-site guest services, concierge desks, and VIP support teams., • Manage real-time changes and guest issues. Client & Stakeholder Management • Serve as a trusted operational partner to senior brand stakeholders., • Maintain proactive communication before, during, and after events. Budget, Vendors & Reconciliation • Support budgeting, forecasting, and cost tracking., • Manage third-party vendors and assist with post-event reconciliation. Skills & Experience: Required • 15+ years of experience in guest management, event operations, or luxury hospitality., • Proven experience managing VIPs and senior stakeholders., • Exceptional attention to detail and ability to manage multiple workstreams. Preferred • Experience with global brands or large-scale corporate events., • Familiarity with international travel logistics. Benefits: • Healthcare, Dental & Vision. Company contribution provided, • Generous PTO after three months of service, • Birthday Allowance, take your birthday off on us, • 401k, available on the first day of the month following your start date

POSITION PURPOSE: The Purchasing Manager is responsible for the daily management and coordination of procurement activities of our New York hotel, event space and private members club. This role ensures timely sourcing of goods and services, maintains vendor relationships, and supports operational departments in meeting quality and cost-control standards. This is an operational leadership role focused on execution, financial discipline, and maintaining established purchasing procedures. This role partners closely with Finance and operational department leaders to support Hotel, Banquet, and F&B operations while maintaining quality standards and budget discipline. ESSENTIAL FUNCTIONS AND DUTIES: • Support the implementation of purchasing strategies in alignment with company guidelines and budget parameters., • Partner with department heads to support operational purchasing needs and priorities., • Identify, evaluate, and negotiate with suppliers to secure favorable terms, pricing, and contractual agreements., • Build, sustain, and strengthen vendor relationships to ensure reliable access to high-quality products and timely delivery., • Monitor and report on purchasing budgets and variances, identifying cost-saving opportunities and operational improvements., • Monitor pricing trends and identify cost-efficiency opportunities within approved purchasing parameters., • Ensure adherence to established procurement policies and internal controls., • Manage inventory levels with precision, ensuring optimal stock turnover and implementing controls that reduce waste and carrying costs., • Collaborate with cross-functional departments to ensure procurement activities support operational needs and organizational goals., • Facilitate clear communication between the purchasing department and all operational teams to streamline workflows., • Ensure all procurement processes uphold our brand and service standards through rigorous quality assurance measures., • Utilize purchasing systems and reporting tools to maintain accuracy, transparency, and operational efficiency. KNOWLEDGE, EXPIERENCE AND SKILLS • Education: Bachelor’s degree in hospitality management, business administration, supply chain, or related field preferred., • Experience: 3-5 years of progressive purchasing and/or procurement within the hospitality industry, preferably in a luxury hotel, private club, or high-volume F&B environment., • Languages: Proficiency in English required; fluency in Spanish preferred, • Technical Skills:, • Proficiency with procurement and supply chain software., • Strong command of Excel and data analytics tools to support decision-making., • Organizational Skills: Exceptional ability to prioritize, manage multiple tasks, and maintain accuracy and attention to detail., • Problem-Solving: Strong analytical and decision-making skills; ability to resolve issues under pressure., • Leadership: Demonstrated ability to support and guide team members, foster accountability, and collaborate effectively with operational departments including Rooms, F&B, Engineering, and Housekeeping., • Professionalism: Demonstrated integrity, confidentiality, and professional conduct aligned with our standards., • Additional Requirements:, • Familiarity with inventory management and procurement workflows., • Excellent verbal and written communication skills., • Ability to work overnight, weekends, and holidays as necessary to support operational needs., • Ability to stand or walk for extended periods., • Ability to lift, push, or pull up to 40 pounds. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Banquet Manager Manhattan Landmark Event Venue We are seeking an experienced Banquet Manager to join the service team at a prestigious Manhattan landmark venue. The ideal candidate has experience working within a Local 6 union environment, and is passionate about delivering exceptional hospitality at the highest level. You will be part of a dynamic team that executes flawless events and creates memorable guest experiences. Who You Are • A hospitality professional with a minimum of two years’ experience as a Banquet Manager or Banquet Captain in a luxury hotel or high-end catering operation, • Highly organized with strong project management skills, • A proactive leader who takes initiative and drives continuous improvement, • Passionate about hospitality, team leadership, and creating exceptional guest experiences What You’ll Do • Lead by example through professional conduct, clear communication, and a service-first mindset, • Execute Banquet Event Orders (BEOs) with precision and attention to detail, • Anticipate guest needs and resolve service challenges swiftly and thoughtfully, • Lead and participate in daily pre-shift meetings to review event logistics and service standards, • Maintain organization and cleanliness of banquet storage areas, uniforms, and service spaces, • Support the development and enforcement of policies, procedures, and quality standards to ensure a high-performing, cost-effective operation, • Build relationships with repeat clientele and foster connections with new guests

JOB TITLE: Event Operations Coordinator DEPARTMENT: Food & Beverage REPORTS TO: Director of Events WAGE CLASS: Full Time Position Summary: The Event Operations Coordinator supports the successful planning and execution of Club and private events, ensuring exceptional and seamless experiences for our members and guests. This role combines administrative event preparation with on-site event support to ensure accuracy, organization, and consistent delivery of the event as planned. Reporting directly to the Director of Events, this position serves as a liaison between the Events Department and the execution teams, ensuring continuity from the planning phase through on-site execution. The Event Operations Coordinator maintains clear communication, preserves planning intent, and provides a visible and reassuring presence for members throughout their event experience. The position works collaboratively with the Director of Events, Assistant General Manager, Food & Beverage Management, and Executive Chef. During events, this role supports and collaborates with service staff and operational leaders but does not direct or supervise execution teams. The ideal candidate models professionalism and hospitality while demonstrating commitment to the overall success of Baltusrol Golf Club and the member experience. About the Club: Founded in 1895, just minutes from New York City in northern New Jersey, Baltusrol Golf Cub remains true to its founder Louis Keller’s bold vision to create a world class golf club befitting America’s leading city. Baltusrol’s two championship golf courses, both ranked among the top 100 in American by several major publications, have played distinguished roles on the national golf stage since their creation by architect A.W. Tillinghast. The Club has hosted 19 major championships in its history and will again welcome the world’s best golfers when it hosts the 2029 PGA Championship. In 2014, Baltusrol was designated a National Historic Landmark in recognition of its legacy in American golf. Over the course of its 130-year history, Baltusrol has also distinguished itself as an international leader in hospitality. In 2019, the clubhouse at Baltusrol was recognized as one of the greatest classic clubhouses in America by Golf Digest. Baltusrol has been ranked #2 Platinum Golf Club in American by Club Leaders Forum since 2019 and was ranked the #5 Platinum Golf & Country Club in the World in 2025-26. Essential Functions Before Event Responsibilities | Event Planning & Administrative Coordination · Produce contracts, proposals, menu packages, and function sheets for Club events and maintain accurate information throughout the event planning process to ensure clarity and confidence for members and execution teams · Assist in preparing weekly event sheets, banquet event orders, proposals, and contracts in coordination with the Events Department · Develop and maintain the internal weekly event calendar; communicate event updates and scheduling changes to staff and management · Create and update diagrams for buffet tables, guest seating, and room setups in collaboration with catering and banquet teams · Maintain detailed records of event logistics, layouts, and menu selections for both recurring and annual Club events · Prepare food labels, signage, and printed materials for buffets and events · Support billing accuracy by preparing cover sheets, communicating missing information, and liaising with the Accounting Department for timely invoicing · Conduct pre-event walk-throughs and participate in set-up meetings to confirm event details, layouts, and timelines align with planning documents and member expectations · Attend Food & Beverage, management, and staff meetings to ensure consistent communication and alignment across departments · Assist with large-scale Club events, including planning and on-site support · Event documentation and communication must be accurate, organized, and distributed in advance of each event to support operational readiness and consistent execution standards During Event Responsibilities | Planning Liaison, Member Engagement & Execution Support · Serve as on-site coordinator for private and Club events · Maintain visible presence on the floor throughout events to ensure alignment with planned event details and provide real-time coordination and support as needed · Greet members and guests in a professional and welcoming manner, reinforcing confidence in the event experience · Serve as liaison between the Events Department and Food & Beverage Management, Captains and service teams to support execution of event details as planned · Confirm that execution teams have the necessary information, documentation, and materials required to execute the event as designed · Collaborate with the Director of Events, Assistant General Manager, Food & Beverage Management, and Executive Chef to ensure smooth communication and efficient event flow · Adjust service timelines in coordination with Food & Beverage Management to maintain proper event flow and protect the member experience · Provide hands-on support with event execution as requested by Food & Beverage Management or Captains, including assisting with service tasks to ensure smooth event flow and member satisfaction · Escalate member concerns to appropriate leadership in a timely and professional manner · Serve in a head server or event lead capacity for designated functions, as needed, while continuing to coordinate event details in collaboration with service leadership · Emphasize member engagement and proactive service throughout each event · Contribute to a positive and team-oriented work environment during event execution · This role collaborates with and supports execution leadership. Direction and supervision of service staff remain with Food & Beverage Management and Captains. After Event Responsibilities | Follow-Up, Documentation & Continuous Improvement · Support timely and accurate billing processes in coordination with Accounting and the Director of Events · Participate in post-event evaluations and internal review discussions to identify opportunities to enhance future member experiences · Assist in the development of one large annual event, including planning, coordination, and post-event evaluation · Support Director of Events with marketing initiatives, event promotions, and collateral materials Qualifications and Requirements: · Prior server, bartender, banquet operations or event coordination experience required · Bachelor’s Degree in Hospitality or other related field preferred · Private Club experience preferred · Strong computer skills, including Microsoft Office and event management software · Working knowledge of food and beverage service standards, event layouts, and setup logistics · Ability to work a flexible schedule, including nights, weekends, and holidays as required · ServSafe and/or TIPS certification preferred · Strong organizational and multitasking skills with the ability to prioritize in a fast-paced environment · Excellent interpersonal and communication abilities; fosters collaboration across departments · High attention to detail and professional presentation · Flexible and adaptable to shifting priorities and event schedules · Team-oriented, positive, and proactive mindset with a strong sense of hospitality · Demonstrated ability to manage stress and maintain composure under pressure · Commitment to upholding Baltusrol Golf Club’s mission, culture, and standards of excellence Physical and Environmental Demands: · Ability to stand and walk for extended periods during events · Must be able to lift up to 30 pounds and assist with room setups and breakdowns · Comfortable working in a fast-paced, service-driven environment Pay: $60,000 - $65,000 (Full Time/Year Round – 40 hours/week) Job Type: Full-time (8-hour shifts)/ Flexibility to work evenings, weekends, and holidays is required to support Club operations and special events. Benefits: 401(k) with match Health, Dental, Vision, Life insurance, Disability Insurance Paid time off Ability to Commute: Springfield, NJ 07081 (Required); Work Location: In person

We are seeking a proactive and service-oriented Senior Building Coordinator to oversee day-to-day facilities operations across a multi-floor corporate office in Midtown Manhattan. This role blends technical expertise with a hospitality mindset to ensure a seamless and welcoming workplace experience. Key Responsibilities Daily Facilities Oversight Respond to service requests via Service Channel, assessing whether tasks require vendor support or can be handled in-house. Manage small projects such as millwork installations, cable routing, and electrical upgrades. Event & Office Support Assist with event setup and breakdown. Support snack stocking and lunch coordination when needed (this is someone else's main role) Help assign seating and coordinate employee moves. Escort vendors (e.g., exterminators, electricians) and partner on vendor management. Maintenance & Troubleshooting Collaborate with building engineers, plumbers, and HVAC contractors as needed to schedule maintenance activity. Communication & Coordination Partner with the office coordinator and facilities lead to ensure smooth operations. Monitor shared facilities mailbox and respond to inquiries. Support internal communications related to facilities updates. Monitor HVAC and UPS battery systems monthly. REQUIRED SKILLS AND EXPERIENCE Proven experience in office programs (outlook, powerpoint, excel, microsoft suite, google calendars) Proven experience in building operations or facilities, ideally in a corporate or hospitality setting. Strong interpersonal skills with a customer-first mindset. Self-starter who thrives with minimal supervision and takes initiative. General knowledge of building systems and maintenance practices.

Respond to incoming event inquiries and manage the event calendar. Support event marketing via newsletters and social when needed. Previous experience in event coordination, restaurant reservations, or hospitality operations preferred.

About Casa Cipriani Casa Cipriani is a five-star luxury hotel, private members-only club, and distinguished event venue housed within the iconic Battery Maritime Building in New York City. Combining timeless elegance with modern comfort, Casa Cipriani is dedicated to offering exceptional service, craftsmanship, and attention to detail in every aspect of the guest and member experience. POSITION PURPOSE: The Host / Reception Manager is responsible for overseeing all front-door and reception operations for the Club at Casa Cipriani, ensuring a seamless, controlled, and highly personalized member experience. This role blends refined hospitality with strong operational leadership and requires precision, foresight, and the ability to manage complex guest flow within a high-profile private members’ environment. ESSENTIAL FUNCTIONS AND DUTIES: • Oversee end-to-end front-door and reception operations, including member arrivals, guest verification, departures, and access control., • Manage daily guest lists, reservations, walk-ins, and waitlists in accordance with Club policies., • Control pacing and overall Club flow in coordination with floor managers, security, and senior leadership., • Anticipate peak periods and proactively adjust staffing levels, positioning, and procedures., • Ensure all front-of-house operational checklists, SOPs, and opening/closing procedures are consistently executed., • Deliver a polished, discreet, and welcoming experience aligned with Casa Cipriani service standards., • Ensure accurate member recognition and VIP handling, including preferences, restrictions, and special requests., • Resolve guest concerns decisively and diplomatically, escalating issues when appropriate., • Maintain strict confidentiality regarding members, guests, and internal operations., • Conduct structured operational walk-throughs to engage members, gather feedback, identify service gaps, and relay information on upcoming events and programming in accordance with Casa Cipriani policy., • Lead, schedule, and supervise the host and reception team across all shifts., • Build weekly schedules based on forecasted covers, events, and historical data., • Train staff on Club policies, service standards, and operational procedures., • Conduct daily pre-shift briefings and shift handovers to ensure alignment and continuity., • Monitor real-time floor performance and make operational adjustments as needed., • Maintain accurate guest management and membership system records, including VIP tagging, member notes, preferences, and restrictions., • Produce daily and weekly operational reports, including guest counts, member-to-guest ratios, peak arrival patterns, VIP activity, and notable feedback., • Identify operational inefficiencies and recommend process improvements., • Serve as the primary liaison between reception, Club floor teams, events, membership, and security., • Coordinate guest flow for private events, buyouts, and high-profile visits., • Support Membership and Events teams with guest list management and access control., • Enforce Club access rules, dress code, and house policies consistently and professionally., • Ensure compliance with internal procedures, safety protocols, and brand standards., • Maintain immaculate presentation of reception desks and entry areas., • Lead by example in appearance, language, professionalism, and conduct. KNOWLEDGE, EXPERIENCE AND SKILLS: • 3–5+ years of experience in a senior reception, host, or front-of-house management role within a luxury hotel, fine dining, or private members’ club., • Strong command of guest flow management, capacity control, and pacing., • Proven experience with reservation and guest management systems., • Advanced scheduling and labor planning skills., • Ability to interpret operational data and translate insights into staffing and service decisions., • Experience managing high-volume arrivals while maintaining a composed, elevated service standard., • Excellent problem-solving skills with the ability to make real-time operational decisions., • Ability to handle sensitive and confidential information with discretion., • Flexible availability, including evenings, weekends, and holidays. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

We're looking for a seasoned hospitality all-rounder General Event Staff who can step into any FOH role depending on the event. Uphold Maxwell's standards at every event. Adapt to any FOH role as needed per event (server, bartender, barback, busser, door host).

STUDIO MANAGER At WTHN, we believe acupuncture and Traditional Chinese Medicine should be accessible to all — unlocking transformative healing for the body, mind, and spirit. Our values guide how we show up every day, creating a consistent and exceptional experience for both our team and our clients as we grow. We offer acupuncture, cupping and ear seeding services as well as a curated wellness boutique. Our studios are a beautiful healing oasis where our clients come to escape and heal. THE ROLE OVERVIEW The WTHN Studio Manager role is designed for an experienced manager and enthusiastic people leader. This role will be responsible for overall performance of our Noho location excellence in operations, Best in Class hospitality, and revenue growth while cultivating a high-performing team, loyal community of members and collaborative culture. This role is expected to be fully present on the ground in the Studio working with all team members. The role may require working some non-traditional hours when needed by Studio teams as well as some nights, weekends, and holidays. This role will report directly to the Director of Field Operations. THE RESPONSIBILITIES • Own store revenue, expense, and margin targets providing regular updates to leadership and building a holistic business plan including retail and treatments., • Own new studio opening and ramp up from the ground up, collaborating with marketing and through local networking, flyering, partnerships and in-studio event execution, • Monitor, analyze, and take tangible action on KPIs to identify areas for improvement and develop action plans to drive operational efficiency, productivity, and meet + exceed financial goals., • Deliver exemplary client experience through demonstrating exceptional hospitality and cultivate a team of hospitality stars., • Oversee the performance and development of all employees, including daily and weekly accountability, performance evaluations, regular coaching, and training helping to support growth of top-talent., • Foster a culture of excellence, teamwork, and continuous learning and improvement within the Studio team across clinical staff, facilities, and front of house., • Maintain strict HIPAA compliance throughout the studio and hold the team accountable to HIPAA standards and policy., • 3-5 years in a management position, ideally in a comparable personal care service business, including multi-role management with experience in business networking., • Hands-on leader who thrives spending time on the floor while providing strategic, in-the-moment guidance., • Excellent interpersonal skills, thrives on making personal client connections and finding ways to lift up other people’s day and set the tone in a positive way in the studio, • Strategic thinker with ability to connect the studio goals to daily actions, • Obsessed with details and upholding operational policies and procedures to optimize performance and ensure consistent client experiences., • Able to prioritize tasks on a daily, weekly, monthly and quarterly basis while pivoting to the needs of the business., • Willing to work non-traditional hours when needed by Studio teams as well as some nights, weekends, and holidays, • Passionate about health, wellness and helping others lead their healthiest lives through acupuncture and wellness products WTHN VALUES Lead with empathy We create a space for all to be seen, heard, understood and appreciated. Our environment is welcoming, non judgmental, authentic and grateful. Empower with education Empowering ourselves, our clients and the world through continuous learning and sharing about acupuncture and TCM. Learn something new, or share your knowledge with a client or other team member every day. Details make the difference We take great care in the environment and approach every interaction as an opportunity to lift someone’s day. Studio design, cleanliness, hospitality touchpoints and personal interactions set us apart. (Healing) freedom within a framework We ensure individuality and space to create healing magic while providing policies, practices and guidelines to deliver consistency and quality of experience for all clients and studios. Feedback Fuel We commit to improving our individual skill sets, celebrating wins and creating a safe place to solve issues and voice concerns. Positive and constructive feedback are essential to our growth & happiness. A collaborative community We all work together proactively to help each other, our clients and WTHN succeed. We thrive on creating long-lasting and fulfilling relationships. The role may require working some non-traditional hours when needed by Studio teams as well as some nights, weekends, and holidays. WTHN Perks!! • Complimentary monthly staff acupuncture and herbs, • 35% off all retail products, • 15% off services and products for limited family & friends, • 401K, • Hourly Base Pay, • Product commission, • Membership and Package Commission

Glamsquad is looking for an experienced, high-touch Events Coordinator to help grow our events business. This role sits at the intersection of client experience, sales, and execution. You’ll be responsible for taking inbound event leads, guiding clients through the booking process, converting inquiries into confirmed events, and ensuring every experience reflects the premium standard Glamsquad is known for. You’ll also occasionally represent the brand on-site at select events, building trust, managing relationships, and delivering a seamless experience from first touch to final follow-up. This is a role for someone who acts like an owner; proactive, accountable, detail-oriented, and deeply invested in outcomes. What You’ll Do Lead Management & Sales • Respond to inbound event inquiries and leads with speed, warmth, and professionalism, • Qualify leads, understand client needs, and confidently convert inquiries into booked events, • Upsell additional services, add-ons, and premium offerings when appropriate, • Own the full sales cycle from first contact to payment, • Serve as a primary point of contact for event clients, • Deliver a white-glove, high-touch client experience at every stage, • Build long-term relationships with planners, brands, and repeat clients, • Attend select events on-site to represent Glamsquad, • Ensure events are executed to brand standards and client expectations, • Act as a calm, confident presence for clients, planners, and internal teams, • Partner closely with internal operations, scheduling, and pro teams, • Take responsibility for outcomes, not just tasks, • Continuously look for ways to improve the client journey and conversion process, • Provide feedback and insights to help grow and scale the events business What We’re Looking For: 3+ years of experience in events, hospitality, client experience, or event sales Backgrounds may include: • High-end hotels or hospitality groups, • Event agencies or production companies, • Luxury services, weddings, or experiential brands, • Strong sales instincts with a consultative, relationship-driven approach, • Proven ability to convert leads and upsell services without being pushy, • Exceptional communication skills - written, verbal, and interpersonal, • Highly organized, detail-oriented, and calm under pressure, • Comfortable working remotely while staying highly accountable, • Willingness to be in the NYC office several days per week and attend events as needed, • High lead-to-conversion rates, • Strong client satisfaction and repeat business, • Seamless, professional event execution, • Clients who feel taken care of, heard, and excited to work with Glamsquad again Why Glamsquad • Work with a premium, nationally recognized brand, • Play a meaningful role in growing a multi-million-dollar events business, • Collaborate with a fast-moving, entrepreneurial team, • Opportunity to grow with the company and take on increased responsibility What is Glamsquad? Glamsquad is an on-demand beauty services technology platform, offering hair, makeup, and nail services to clients from the comfort of their homes. Our clients range from the working mom to the busy professional, the social weekender to the celebrity – Glamsquad Pros empower all to look and feel their best. Glamsquad Beauty Professionals are industry-leading and provide every client with a customized, glamorous experience – transforming any day into an event. With a rapidly growing customer base in multiple US markets and the backing of world-class investors, we are expanding our team as we launch more markets this year.

Receptionist Position Summary Forrest Solutions delivers onsite outsourced solutions built on proven best practices for managing non-core business functions. The Receptionist plays an essential role in creating a welcoming, hospitality-driven environment within our client’s office. This individual serves as the face of the workplace, delivering a seamless, high-touch customer experience to guests, visitors, and employees. The ideal candidate is organized, proactive, and service-oriented, with the ability to manage multiple priorities while maintaining professionalism and attention to detail. This role ensures front desk operations run smoothly, the workspace remains in optimal condition, and all client interactions reflect excellence. Pay Rate: Up to $36.06 per hour Schedule: Monday – Friday • 8:00 AM – 5:00 PM, • 9:00 AM – 6:00 PM Key Responsibilities Account Management • Run daily setup worksheet reports, • Prepare weekly event sheets, • Generate weekly and monthly room usage reports, • Communicate event-related details with IT, Facilities, Meeting Support, and Catering teams Workplace Experience (WPX) – Daily Operations • Conduct routine floor tours to ensure a clean, professional, and well-maintained environment, • Respond promptly and professionally to questions, concerns, and service requests, • Greet all guests warmly and proactively, stepping from behind the desk when appropriate, • Support the client’s hoteling and mobile workplace initiatives, • Monitor room occupancy and release unused meeting spaces as needed, • Submit maintenance tickets and report facility issues (e.g., lighting, furniture, carpeting) Workplace Experience (WPX) – Value-Added Services • Deliver an exceptional, memorable customer experience, • Coordinate concierge-style services such as gift purchases, ticket arrangements, dry cleaning, and related requests, • Serve as a brand ambassador in all interactions Meeting & Event Support • Confirm meeting requirements prior to scheduled events, • Provide real-time support for meetings across office floors, • Monitor room schedules, attendance, and no-shows, • Coordinate catering and logistics with Executive Assistants and the Centralized Space Management Team, • Ensure work areas are properly opened and closed each day Reception Operations • Welcome visitors and employees with professionalism and efficiency, • Manage visitor registration within building systems, • Partner with lobby security to ensure seamless building access, • Answer and route incoming calls, including internal hotlines, • Assist with urgent guest needs (e.g., Wi-Fi access, room codes), • Issue visitor badges in accordance with security procedures Communication & Follow-Up • Serve as an information liaison to management, • Follow up with clients to ensure service satisfaction and issue resolution Training & Development • Complete required training modules (e.g., Cornerstone), • Participate in ongoing development initiatives Qualifications • High school diploma or equivalent required; associate or bachelor’s degree preferred, • Minimum of 1 year of experience in hospitality, reception, or a client-facing role, • Proficiency in Microsoft Office Suite, • Strong customer service and problem-solving skills, • Ability to handle confidential information with discretion, • Professional presence with strong interpersonal skills, • Ability to collaborate effectively within a team environment Core Competencies • Client-first mindset, • Strong attention to detail and accuracy, • Ability to multitask in a fast-paced, high-energy environment, • Sound judgment and decision-making within scope of role, • Excellent verbal and written communication skills, • Adaptability and flexibility, • Comfort using workplace technology and systems All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status. internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

ABOUT US Total Management Group is widely recognised as a world-leading provider of event and travel solutions. With a wealth of experience behind us, synergistic supporting services and our company values, Total Management Group offers a service that is uncompromised in delivering seamless, thought out, top-quality event and travel solutions to global corporate clients, leading brands, and industry names. At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence. ROLE OVERVIEW TM G are seeking a highly motivated, organized people-focused member to join our team. We’re recruiting a People Operations Manager who will provide critical operational support to the People & Culture Director and Leadership team enabling them to focus on strategic priorities, drive business outcomes, and maintain high-quality service for our employees and leaders. This role combines day-to-day office and HR delivery and support ensuring that HR programs and practices align with our Company values and foster a strong and inclusive culture. You’ll also support special projects and events, playing a key role in keeping our fast-paced team organized, connected, and running efficiently. This role requires a self-starting professional who thrives in a fast-paced environment and isn’t afraid to roll up their sleeves. You’ll drive everyday people operations, keep our office running smoothly and supporting recruiting efforts, all while bringing a solution-oriented mindset to new challenges as they arise. The ideal candidate sees difficult projects as opportunities for growth and innovation and is comfortable in a dynamic environment with a proven ability to adapt to changing project scopes and shifting business priorities. This role offers the opportunity to directly shape how we support and scale the Company as we continue to grow. KEY RESPONSIBILITIES HR People Management Employee Lifecycle Administration: • Manage new hire onboarding and offboarding processes including paperwork, introductory documentation, system entry., • Ensure all employment records are accurate, up-to-date, and compliant with federal and state regulations., • Maintain accurate employee records on our HRIS system Cezanne, manage system administration ensuring data integrity and provide troubleshooting support and guidance to users. Benefits & Payroll Liaison: • Act as the primary point of contact for employees regarding health insurance, 401(k), and other benefits inquiries., • Coordinate with external brokers and payroll providers to facilitate annual open enrollment and ensure timely, accurate payroll input changes. Policy & Compliance: • Maintain, update and distribute the Employee Handbook and relevant Company Policies., • Ensure compliance with federal, state, and local employment laws and regulations, recommend best practices., • Monitor changes in labor laws, federal and New York State highlighting important changes that could impact the business. HR Support: • Serve as the HR contact for our employees and managers, providing guidance on policies, procedures, and people practices., • Support with employee relations, grievances, disciplinary and investigation hearings, providing resolution to workplace matters in alignment with legal and company standards., • Assist with the coordination of performance reviews, goal setting, engagement surveys and training sessions., • Manage leave administration including PTO, FMLA, short-term disability for employees in compliance with relevant laws., • Assist with HR operational projects such as system implementations, vendor transitions or policy rollout., • Support companywide communications, drafting, sending and managing any actions or follow ups. Recruitment & Initial Screening: • Oversee the end-to-end recruitment process ensuring timely and professional candidate communication throughout., • Manage job postings across all necessary internal and external platforms and the company career site., • Conduct initial candidate resume screening to determine minimum qualifications., • Organise, schedule and diarise all interviews as well as perform preliminary screening to assess cultural fit, basic competencies, availability and compensation expectations., • Maintain accurate candidate tracking, provide updates to hiring managers and key stakeholders throughout the process. Office & Administrative Management Facilities & Supplies: • Manage and maintain the NYC Office and assist with basic administrative vendor support for the London Office., • Serve as the primary liaison for office vendors e.g. building management, cleaning services, utilities, security., • Coordinate all visitor scheduling including building access, meeting room bookings and preparation., • Order and maintain office supplies and equipment, inventory management in line with set budgets., • Maintain health and safety standards and policies, ensuring the office is a clean and safe working environment. IT & Onboarding Logistics: • Coordinate with external IT support to manage equipment inventory for laptops, monitors, phones., • Set up workstations for new hires and coordinate their logistical onboarding requirements., • In person IT & equipment troubleshooting and support., • Manage small volume of mail flow and courier services. Expense & Budget Support: • Assist the Finance team with basic invoice submission and vendor payment tracking., • Depositing checks and other financial administrative tasks. Culture & Events: • Serve as part of the TM G Social Committee, providing insights and ideas as well as delivering cultural activations and thoughtful team building opportunities., • Promote the day-to-day practices associated with building a stronger company engagement and commitment towards our company values., • Plan and execute social events, team lunches, and annual holiday parties in NYC and sometimes coordinate cross-office virtual and in-person events., • Maintain a welcoming and organized office environment fostering an authentic, inclusive, and connected workplace culture., • Coordinate travel arrangements, ensuring alignment with company travel policies. SKILLS AND ATTRIBUTES Experience & Knowledge • 4–6 years’ experience in HR and/or office management, ideally within a small, fast-paced, or creative business environment., • Experience supporting HR processes across the full employee lifecycle., • Familiarity with US employment practices and compliance requirements federal and NY state., • Experience using HRIS systems e.g. ADP, Cezanne, BambooHR, Ripple., • Comfortable liaising with external vendors such as ADP, benefits brokers, and IT support., • Experience coordinating recruitment logistics, interviews, and candidate communications., • Exposure to performance review coordination and employee engagement initiatives., • Organised and confident managing office operations, facilities, and vendor relationships., • Comfortable with basic finance administration such as invoice tracking and expense submissions. Attributes & Mindset • Highly organised, detail-oriented, and proactive with strong follow-through., • Excellent communication and interpersonal skills, approachable, empathetic, and professional., • Adaptable and comfortable working in a fast-paced, evolving environment., • Confident in following process and being able to navigate sensitive situations professionally., • Collaborative and people-focused enjoys supporting others and contributing to a positive team culture., • Discreet and trustworthy when handling sensitive or confidential information., • Problem-solver with a practical, “can-do” attitude and initiative to get things done., • Able to balance multiple priorities and deadlines with a calm, structured approach., • Culturally aware and inclusive in interactions across diverse teams. Bonus Skills (Nice to Have) • Familiarity with event planning, internal communications, or company culture initiatives., • Experience within the events, hospitality, or creative industries., • Basic understanding of DEI, wellbeing, or employee engagement programs., • Experience supporting cross-office communication or global teams. WHY TOTAL MANAGEMENT We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024. WHAT IS ON OFFER • Competitive salary, • 22 days PTO plus set federal holidays, • Hybrid working, 4 days in the office and 1 day from home, • Additional 14 days per year work from home, • Health, Dental & Vision, • 401K, • Preferential Travel Rates, • Monthly Pay Day Meals & Company Socials

Join Our Team at Food Trends Catering & Events! About Us: Food Trends Catering & Events is a full-service caterer and event planning company with over 25 years of experience. What began as a small operation has grown into one of the most renowned catering and event planning businesses in the industry, with facilities spanning over 30,000 square feet between Manhattan and New Jersey. We pride ourselves on our attention to detail and customer service, now serving over 1,000 customers daily. As a woman-owned, family-run business, we value innovation, authenticity, and heart in everything we do. About the Role: We are looking for an experienced and enthusiastic individual to drive corporate sales growth and develop new client relationships for Food Trends. You will focus on generating new business opportunities, managing a substantial pipeline of leads, and maintaining relationships with existing corporate, private, and government clients. If you’re self-motivated and passionate about food, customer service and sales, we’d love for you to bring your expertise and energy to our team! Key Responsibilities: • Customer Relationship Management: Develop and maintain strong relationships with existing clients, securing repeat business and referrals. These include corporate accounts, private/social clients and government agencies., • Lead Generation & Outreach: Proactively seek and engage new B2B leads through cold calling, networking events, direct outside sales, and relationship building., • Client Consultations: Meet with clients to understand their event needs, offer personalized catering solutions, and ensure a seamless experience., • Sales Presentations & Tastings: Deliver compelling presentations and tastings to prospective clients - showcasing our services, menu options, and event capabilities., • Pipeline Management: Manage a substantial pipeline of leads and/or lapsed clients - maximizing opportunities for new business and achieving sales targets., • Collaboration: Work closely with the creative, event planning, and operations teams to ensure the successful execution of events from start to finish., • Networking & Market Knowledge: Attend local business networking events and identify new corporate catering opportunities in Manhattan and surrounding areas. Qualifications: • Bachelor's degree or equivalent experience (preferred)., • Proven experience in sales, ideally in the catering, events, or hospitality industries., • Existing network of contacts, including corporate, private/social, and government accounts, is a plus., • Proficiency in relationship building, outbound sales, and delivering compelling sales presentations., • Exceptional interpersonal, organizational, and communication skills., • Self-driven and capable of working independently, with the ability to thrive in a fast-paced, goal-oriented environment. Why Join Us? • Legacy of Excellence: Be part of a highly respected, woman-owned, family-run business with over 25 years of industry leadership., • Growth Opportunities: Play a key role in expanding our corporate sales and developing new business relationships., • Collaborative Culture: Work alongside a dynamic, creative team that values your input and expertise., • Competitive Compensation: Enjoy a competitive salary with performance-based incentives, plus a comprehensive benefits package. If you're ready to take your career to the next level in a thriving and innovative environment, we’d love to hear from you! Apply today and join the Food Trends family!

This is a high-visibility leadership opportunity for a service-driven professional passionate about people, operations, and client experience. As Client Relations Manager, you’ll set the standard for hospitality excellence while leading a front-of-house team in a premier corporate environment. The Client Relations Manager is a client-facing leadership role responsible for delivering a five-star guest experience across reception, meeting services, and event operations. This individual oversees a team of corporate receptionists, ensuring service excellence, seamless daily operations, and a consistently polished, welcoming environment. Reporting to the Client Relations Director (CRD) in New York, the Manager serves as the day-to-day ambassador of the client’s workplace experience, fostering relationships, managing performance, and driving continuous improvement. Key Responsibilities Client Experience & Relationship Management • Serve as the primary liaison between Forrest Solutions and the client, ensuring alignment with brand standards and workplace culture., • Maintain strong relationships through proactive communication, responsiveness, and an unwavering commitment to hospitality excellence., • Monitor client and guest satisfaction, resolve issues promptly, and identify opportunities to elevate the experience., • Oversee all front-of-house operations including reception, meeting coordination, guest services, and hospitality support., • Ensure daily readiness of all spaces: reception, lobbies, conference areas, and lounges. Maintaining a “tour-ready” standard at all times., • Implement and refine operational workflows, SOPs, and training programs to support consistency and quality., • Track and report on service-level performance (SLAs, KPIs) and lead operational audits to ensure excellence., • Lead, mentor, and inspire a team of corporate receptionists to deliver genuine, anticipatory service., • Provide regular coaching, feedback, and recognition to promote professional growth and engagement., • Manage staffing, scheduling, and professional presentation standards., • Partner with the CRD and People Solutions team on performance management, employee relations, and training initiatives., • Foster a positive, inclusive, and service-driven culture where every team member feels empowered to create memorable experiences. Qualifications • 5+ years of leadership experience, managing large teams of receptionists or concierges, in a corporate or high-end hospitality setting., • Proven ability to manage and inspire teams delivering five-star service in fast-paced, client-facing settings., • Strong client relationship management skills with a track record of delivering measurable service excellence., • Highly organized with the ability to manage multiple priorities and maintain composure under pressure., • Exceptional communication, presentation, and interpersonal skills., • Skilled in Microsoft Office Suite; familiarity with hospitality management systems a plus., • Professional, polished, and hospitality-minded demeanor at all times., • Commitment to confidentiality, discretion, and operational integrity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Opensity Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

The Position: Foxglove Communications is seeking an earnest and hardworking Account Supervisor to join our team. In this position, you’ll work closely alongside Account Coordinators, Account Executives, Account Directors, and Vice Presidents on a rapidly growing list of acclaimed hospitality clients that span hotels, bars, restaurants, spirits brands, and culinary events across the country. The ideal hire excels at consistently providing thoughtful communication in a fast-paced, autonomous environment. Those who enjoy a small-company feel and who are drawn to a service-based and hospitality-driven culture should apply.* *Note: Candidates must be based in New York, Philadelphia, or Chicago. You will work a hybrid schedule and will be required to have on-site presence at frequent client meetings, media appointments, and events. Who We Are: Foxglove is a communications consultancy with expertise in brand strategy, PR and marketing. Foxglove was founded by Gia Vecchio, a strategist and storyteller with over a decade of experience across hospitality, travel, beverage, and fashion brands that range from savvy startups to global, household names. What We Do: Brand Positioning • Marketing Strategy • Media Relations • Media Training • Activation • Content Creation • Social Strategy • Partnerships • Hospitality Consulting Title: Account Supervisor Salary: $70,000 - $95,000 Responsibilities: • Thoughtfully manage client business for a robust roster of accounts, • Proactive management of accounts under your purview, serving as a project manager and/or day-to-day lead; lean into supervisors for guidance as needed to service the account daily to company standards including:, • Overseeing strategic planning, executing communications plans, pitching and client reporting - with guidance but little oversight from senior management, • Demonstrating ownership and accountability towards meeting results and fulfilling the SOW for assigned clients; develop and maintain strong client relationships, • Serve as a shepherd of company culture internally as well as externally in how we service our clients and engage with the media and the broader hospitality industry, • Support of new business proposals and meetings with prospective clients, • Oversee and support assigned direct reports, including team members at the Senior Account Executive, Account Executive, Account Coordinator, and/or Intern levels, • Proactively take the lead on developing review materials and providing ongoing feedback, fostering a growth path for direct reports; identifying problems and posing solutions before they result in external issues or harm the company; and addressing performance challenges–consulting manager for input and review approvals, • Actively contribute to Management meetings, developing internal tools, resources, and standard operating procedure (SOP) documents, and fostering the company culture, • Cultivating and maintaining media relationships as well as broadening those relationships to benefit direct reports and the agency as a whole; visiting clients and making beneficial new relationships for Foxglove overall; with a strong focus on national media, • Maintaining awareness of key media awards, events and festivals, cultivating deep relationships with organizers to leverage clients and the agency; ensuring appropriate clients and the agency are submitted; participating in the upkeep of tracking documents, • Media industry immersion and monitoring of key media outlets; reading and researching local media, relevant lifestyle + food magazines, online outlets and influencers; ensuring media lists are current and effective, • Lead PR initiatives and in-market activations, including deskside appointments, interviews, FAM trips, media events in markets across the U.S., • Manage event organization, managing lists, invitations, and run-of-shows, • Research, write, edit and distribute press materials; and mentor direct reports in doing the same, • Draft and disseminate agendas, press kit materials, client bios, website copy and curated pitches, • Oversee and maintain account reporting and thoughtfully share results, • Lead ideation for campaigns, strategic events, and partnerships, • Recognize and bring client issues to supervisor’s attention with a proposed solution(s); ability to navigate smaller client issues independently, • Establish trusted partnerships with peers, clients, and media; create channels of communication to keep them informed and support the success of accounts and campaigns, • Interview prospective candidates and lead onboarding process Requirements: • 4+ years PR agency experience, directly related to the hospitality field, is a must, • Bachelor’s degree, • Passion for hospitality and travel, • Management experience and track record of successfully training and developing junior level employees, • Active, demonstrable, and strong existing media relationships in the hospitality sector and dedication to developing new media relationships, visiting clients & making beneficial new relationships for Foxglove, • Effective pitching skills and results garnered from proactive pitching efforts, • Energetic, self-directed, and self-motivated, • Exceptional attention to detail, • Displays a sense of urgency, ownership and drive to get things done, • Excellent presentation skills and ability to connect and work collaboratively with a client team to find creative story angles and target media, • Willingness to visit clients and travel for company obligations and to develop new media relationships, • Experience successfully driving media relations and thought-leadership campaigns, • Strong time management and project management skills, • Must be able to occasionally work night/weekend hours for client events, • Experience with relevant industry software: Google Suite (Drive, Sheets, Docs, Slides), MuckRack, Asana, CoverageBook, etc., • Social media literacy (past social experience is a plus)

Job ID: 282866 Store Name/Number: NJ-Hoboken (1136) Address:319 Washington St. Hoboken NJ 07030 United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Position Type: Regular Your Role at Sephora: As an Operations Associate youll be the backbone of the storeensuring smooth efficient operations that support an exceptional client experience. From inventory management to visual merchandising your attention to detail and proactive mindset will help keep everything running beautifully. If youre organized collaborative and passionate about retail operations this is your moment to Belong to Something Beautiful. Key Responsibilities • Support daily operations Manage inventory stock replenishment order fulfillment and maintain operational standards, • Assist with visual merchandisingEnsure the store reflects Sephoras brand through accurate promotional setups and event execution, • Deliver exceptional serviceSupport the team in creating outstanding client experiences and achieving sales goals, • Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered, • Must meet the required minimum number of weekly shifts/ hours, • Full Time: 30-40 hrs/week, • Part Time: 15-29 hrs/week, • Flex (as needed): 4-14 hrs/week, • Be available during peak retail operations (nights weekends and holidays), • 1-2 years of experience in a similar role or in a retail hospitality or client-focused environment, • Excellent organizational and time management skills, • Quick learner with the ability to absorb and communicate product knowledge, • Ability to support outstanding client service, • Excellent communication and interpersonal skills., • Team player with a goal-driven mindset, • Comfortable in a fast-paced environment with a strong client focus

About The Team ServiceNow is changing the way people work. With a service-orientation toward the activities tasks and processes that make up day-to-day work life we help the modern enterprise operate faster and be more scalable than ever before. The Real Estate and Workplace Services team is devoted to creating inspiring and functional workspaces that embody ServiceNows culture and values. We oversee all aspects of ServiceNows global workspaces including design food services transportation and inclusive environments. Job Description We are seeking an organized and dynamic Workplace Services Experience & Events Lead to join our team at New York Hudson this key role you will be responsible for curating organizing and managing a wide range of company events including social gatherings large internal meetings customer engagements employee training sessions and providing conference room support. Your efforts will focus on enhancing employee experiences fostering collaboration and creating a positive engaging company culture in a fast-paced rapidly growing technology company. You will work closely with business leaders and cross-functional teams to design and execute internal events that strengthen company culture boost employee engagement and promote collaboration across departments. This role requires strong communication skills and the ability to act as a liaison between various stakeholdersensuring that events and initiatives align with the companys values and goals and contribute to an exceptional employee experience. *This position requires on-site presence (5 days/week 8am-5pm M-F) with flexibility for evening events and reports to the Workplace Services Regional Lead. Key Responsibilities: Relationship management Lead and guide a team to support the customer and employee experience at our Santa Clara campus to cultivate a collaborative and inviting environment across the entire site. Take a proactive approach to all relationships. Constantly seeking anecdotal and hard data from all stakeholders. Uber focus on customer service at the core of your planning and decision making. Act as a single point of contact and maintain a direct client relationship with internal stakeholders (including C-suite leadership) to understand their objectives and translate them into clear experiential events with measurable impact; and successfully deliver events that consistently raise the bar. Develop effective relationships with strategic partners at the senior level. Develop and manage a strong bench of vendors that can support a broad and varied range of events Proactively meet with key partners regularly to share facilities information solicit input and resolve issues effectively. Develop reporting matrix that can be used to clearly identify key stakeholders and manage events. Leadership & Quality Management Coordinate with Lobby Ambassadors with a focus on employee experience. Plan manage and execute events which include but not limited to company events cultural and social events internal customer meetings and other related activities at the HQ Santa Clara campus. Partner closely to plan Employee Belonging Groups (EBG) to deliver events that celebrate the diversity of our company and model inclusion. Serve as primary contact for our business leaders to book large meeting rooms coordinate space set-up provide catering solutions and ensure overall success of our on-site events and meetings. Build robust reporting methodology that tells a comprehensive story of the activity at the site. Act as a subject matter expert for employee and workplace experience programs including lobby ambassadors to be inclusive of the employee experience. Coordinate with registration and customer service teams to plan and deliver efficient onsite badge pick-up experience. Ensure materials for on-site or site-specific events such as signage swag distribution and gift packaging are distributed and displayed. Have a hospitality/concierge mindset with a goal of creating memorable experiences. Create and implement an equitable employee engagement strategy and report to senior stakeholders. Liaise negotiate and collaborate with key partners to ensure delivery of all event requirements (AV/DT Travel Marketing Workplace Services Security Sourcing and Finance) Follow standard processes and project manage the execution of in-person events with an eye on creating efficiencies (i.e. flow) and promoting ways to help with productivity and connections. Develop and control event schedules deadlines budgets and activities. Leverage data insights to measure and refine these experiences ensuring continuous improvement. Maintain a high level of communication with all stakeholders throughout the planning and execution of events. Always be on the lookout for evolving methods to innovate the attendee experience. Qualifications : To be successful in this role you have: Skills and Qualifications • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry., • Bachelors degree (or equivalent/relevant experience) in Marketing Communications Event Planning Hospitality or related field., • Minimum 5-7 years of experience in event planning corporate hospitality and/or employee engagement., • Commitment to hospitality ensuring that all actions contribute to a positive customer experience., • Be proactive and out-going solutions-oriented mindset with a focus on delivering exceptional employee and event experiences., • Lives in and is immersed in the NYC area and culture and will be onsite in the Hudson Yards site regularly., • Excellent interpersonal and communication skills., • Senior Stakeholder engagement and client relationship management., • Proven experience working collaboratively with multiple stakeholders in a fast-paced high-growth environment., • Displays strong project management skills and event programming experience along with a white-glove hospitality mindset., • Experience negotiating contracts with vendors and managing a broad spectrum of budgets., • Highly efficient and organized with strong attention to detail skilled at juggling multiple tasks and time management., • Highly passionate about curating unique gatherings connecting with people and building effective trusting relationships with team and stakeholders members., • Expertise in all stages of the event management process -Confident in presenting new ideas that excite engage and energize peers and leadership., • Skilled at culture-building and understanding what drives engagement in the workplace., • Creative problem solver with a can-do and customer-centric attitude. JV20 For positions in this location we offer a base pay of $104400 - $121350 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___

What are we looking for Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values: • Hospitality - Were passionate about delivering exceptional guest experiences., • Integrity - We do the right thing all the time., • Leadership - Were leaders in our industry and in our communities., • Teamwork - Were team players in everything we do., • Ownership - Were the owners of our actions and decisions., • Quality, • Productivity, • Dependability, • Customer Focus, • Adaptability What will it be like to work for Hilton Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travellers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The Millennium Hilton New York One UN Plaza is looking for a temporary Events Manager to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. Were within one mile of Bryant Park The Morgan Library and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks. The ideal candidate will have experience in the same (or similar) role at a property of a similar size and experience using the following systems: OnQ Delphi R&I and availability to work onsite (at the hotel). Shift Pattern: Monday - Friday 9am - 5pm Classification: Temporary Salary Range: $75000 - $85000 / annually What are the benefits of working with Hilton * Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as: • Access to pay when you need it through DailyPay, • Medical Insurance Coverage for you and your family, • Mental health resources including Employee Assistance Program, • Best-in-Class Paid Time Off (PTO), • Go Hilton travel program: 100 nights of discounted travel, • Parental leave to support new parents, • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*, • 401K plan and company match to help save for your retirement, • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount, • Career growth and development, • Team Member Resource Groups What will I be doing As an Events Manager you would be responsible for soliciting securing and responding to customer inquiries regarding the purchase of food and beverage and use of event facilities. Specifically you would be responsible for performing the following tasks to the highest standards: • Solicit secure and respond to customer inquiries regarding the purchase of food and beverage rental of event facilities and purchase of ancillary services from the hotel., • Directs customer relationships in a proactive manner relative to payment structure room block management food and beverage public room rental and exhibit hall fees incremental and affiliate revenue streams performance damages and master billing process. Analyzes customers service and product needs and financial issues of in-house groups; authorizes appropriate resolution of customers concerns while maintaining profitability., • Negotiates pricing and terms and conditions of products labor and services not specifically articulated in master agreement covering the event. Possesses authority to negotiate terms and pricing of service agreements with companies and organizations affiliated with group business as well as vendor partner agreements. Directs customer services via site visits board meetings menu testing and planning meetings for definite and potential groups. Responsible for representing the hotel to customers in the role of executing negotiated group sales agreements including but not limited to room blocks food and beverage exhibits and associated products and services., • Host and entertain clients conduct property tours promote facilities and services and draft contracts., • Communicate with and provide direction and supervision to team members to execute catering events., • Respond to special guest requests in a timely friendly and efficient manner. #LI-LG1 Required Experience: Manager Key Skills Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation Employment Type : Full-Time Department / Functional Area: Sales Experience: years Vacancy: 1

WHY DEPT We are a Growth Invention company built to help the worlds most ambitious brands grow faster. Operating at the intersection of technology and marketing we create what is next by pioneering ideas acting fast and moving further because standing still just is not in our DNA. We are drawn to people who stay curious move with intent and never stop inventing. Our culture runs on three values: better together relentlessly curious and get sh*t done. It is how we work how we grow and how we make things that matter. At DEPT you will find the freedom to explore the space to collaborate and the trust to make a real impact for our clients for each other and for the world we are helping to build. THE ROLE: The Associate Office Experiences primary responsibility is to oversee day-to-day office operations and procedures while fostering a positive and engaging workplace. This role ensures employees feel welcomed heard cared for and consistently informed about office and company updates. The ideal candidate brings a proactive solutions-oriented mindset a warm and supportive presence and the ability to anticipate needs before they arise. This role also includes light first-line IT support requiring basic technology knowledge and confidence in troubleshooting common issues or partnering with IT to ensure seamless workplace technology operations. We are seeking a true go-getter someone who takes initiative maintains a can-do attitude and doesnt hesitate to roll up their sleeves. A strong sense of ownership resourcefulness and flexibility is key. This person should be comfortable wearing many hats navigating ambiguity and stepping in wherever needed to support the smooth running of the office and daily employee experience. WHAT YOULL DO: • Oversee daily office operations to ensure a professional organized and welcoming environment, • Provide exceptional hospitality and serve as a warm reliable first point of contact for employees guests and vendors, • Proactively identify and resolve workplace needs to improve employee experience and operational efficiency, • Coordinate with building management vendors facilities and global IT partners to maintain seamless office operations, • Support onboarding and offboarding logistics including workspace setup access and equipment needs, • Plan and execute office events and engagement initiatives to foster a cohesive and positive culture, • Maintain office supplies budget deliveries equipment and vendor relationships, • Ensure timely communication of office updates logistics and relevant company information, • 1 years in Office Management Hospitality Workplace Experience or a similar people-facing role., • A naturally warm approachable demeanor with a passion for building community and making others feel supported., • Experience planning high-impact team engagement events that go beyond just happy hour to foster a creative community., • A deep understanding of our brand voice ensuring the physical office space reflects our creative identity., • A history of working cross-functionally with HR and Marketing to drive internal branding and employee morale., • The ability to MacGyver a solution when a presentation remote fails five minutes before a big pitch., • You arent afraid of a mess of cables. You have a basic understanding of Mac/PC hardware and AV systems (like Zoom Rooms or Google Meet) and the Google-fu skills to troubleshoot unfamiliar tech issues., • You dont wait for a To-Do list. You notice the lightbulb that needs changing or the glitchy TV remote and handle it before anyone else notices., • You thrive in a wearer of many hats environment. You can pivot from setting up a high-stakes executive board meeting to restocking the kitchen without losing your cool., • Clear concise and professional communication whether youre writing a Slack announcement to the whole office or coordinating with external vendors., • The ability to handle sensitive information and office access with the utmost professionalism and integrity., • You are organized detail-oriented and possess the physical stamina to move equipment or prep event spaces when needed. WE SUPPORT YOU BEING YOU: DEPT is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. Were committed to an inclusive and barrier-free recruitment and selection process and workplace regardless of anyones identity background beliefs lifestyle or disabilities. So tell us about any accommodations you need. Its totally confidential and only used to make sure you feel fully supported at every step. DEPT participates in E-Verify meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT is making to the world and we always have an open door for your ideas in making the world a better place. DEPT is a Growth Invention company built to help the worlds most ambitious brands grow faster. Operating at the intersection of technology and marketing our 4000 specialists deliver growth invention across Brand & Media Experience Commerce CRM and Technology & Data. Were 5050 tech and marketing partner-led and first to move. Clients include Google Lufthansa Coach eBay and OpenAI.

Personal Assistant (80%) / Executive Assistant (20%) NYC (Office-Based) Overview Our client an extremely busy founder is seeking a sharp warm and highly capable Personal Assistant with light Executive Assistant support. This is a fast-paced role for someone who can juggle shifting priorities with calm confidence strong judgment and a polished presence. The ideal candidate is NYC-local to the coresomeone who knows the city inside and out stays plugged into whats new and noteworthy and can make smart lifestyle recommendations. Location • Midtown New York City (office-based), • Occasional errands and limited support at the principals residence, • MondayFriday 8:00am5:00/6:00pm, • Some flexibility required, • Start date: ASAP, • Light travel may be required Key Responsibilities Personal Assistant (Primary Focus) • Manage day-to-day personal logistics with speed discretion and proactive follow-through, • Restaurant booking dining strategy: reservations special requests VIP coordination last-minute saves, • Provide lifestyle recommendations:, • new and notable restaurants, • events and cultural moments worth catching, • new resorts/hotels and standout travel ideas, • Trip ideation light travel planning (high-level planning options timing recommendations), • Light event planning (small gatherings invitations vendor coordination as needed), • Errands and hands-on support when needed, • Anticipate needs and solve problems before they become problems Executive Assistant(Secondary Focus) • Light business calendaring and scheduling support, • Coordinate logistics across meetings when needed Communication Expectations • The principal is respectful of boundaries and time, • When traveling the principal may occasionally text in the event of a true hiccup or urgent issue Required Qualifications • 5 years of experience supporting an extremely busy founder/principal (high volume high change high standards), • Must be local to NYC with deep knowledge and real familiarity with the city (no relocation), • Strong ability to manage ever-shifting priorities without dropping details, • Warm professional presence with excellent judgment poise and polish, • Naturally tuned into lifestyle hospitality and whats current (youre the person friends ask Where should we go), • Tech-savvy: comfortable learning new tools quickly and adapting as systems evolve, • Strong written and verbal communication; prompt and thoughtful follow-through, • Discretion is non-negotiable Preferred Qualities • Hip fashionable and socially fluentcomfortable in high-end environments, • Resourceful and well-connected in NYC (vendors reservations access), • Calm under pressure unflappable and solutions-first Compensation & Benefits • $150000$200000 (depending on experience), • 100% employer-paid Medical Dental Vision (employee coverage), • 10 paid vacation days, • 5 paid sick days, • 10 paid holidays, • Discretionary bonus Additional Requirements • No smoking or vaping, • Must be willing to complete a background check, • Must provide strong verifiable professional references, • Must be legally authorized to work in the United States Required Experience: Junior IC Key Skills Senior Care,Time Management,Google Docs,Hoyer Lift,QuickBooks,Infection Control Training,Caregiving,Office Experience,Personal Assistant Experience,Home Care,Alzheimers Care,Administrative Experience Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 150000 - 200000

Position Overview The Senior Sales Director manages an effective sales team responsible for guiding customers through event experiences providing solutions that meet their goals and objectives to result in a compelling event experience. Creates and implements effective strategies for revenue growth and customer satisfaction ensuring team achievement of established targets. Utilizes all available tools and SOPs to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Serves as a resource in large high-end event production in venue location/region and support team as needed with guidance and training. Lead and support Company initiatives business strategies and Core Values. This position manages venue(s) with $15M in revenue supervises a team of Sales Managers and Senior Sales Managers and will report to a Senior Director Event Technology. Key Job Responsibilities Revenue Generation Drive Results by establishing sales objectives through forecasting and developing quotas for all team members. Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth including upsell and cross-sell opportunities. Assist with creating high-end large event advanced technology solutions for Encores existing and potential customers. Assist with preparing and delivering compelling presentations that convey the value of Encore and effectively solve customer challenges. Attend site visits pre-conference planning meetings and appropriate venue meetings as necessary to support the customer event experience. Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. Understand event cost structure and incorporate into solution designs according to established profitability guidelines. Relationship Management Deliver World-Class Service by cultivating and maintaining relationships with customers venue personnel and various Encore supporting functions and departments. Thoroughly research and understand customer history and previous experiences in order to create more personalized customer experiences. Value People by attending customer meetings understanding their goals and responding to their questions concerns and challenges. Actively refer and guide customers through the Encore network leveraging your contact to secure additional opportunities with existing customers. Sales Accountability Hold sales team accountable to maintaining a healthy pipeline at all times that ensures achievement of established revenue targets. Ensure all known opportunities are in CRM and completely accurate and updated at all times. See the Big Picture by leading the sales forecasting efforts at home location(s) ensuring they are accurate and submitted timely. Learn adopt and train team on all SOPs related to the role and any new initiatives/programs that are implemented; ensure full team compliance with established SOPs. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events; ensure team members are appropriately trained and competent/confident on available solutions. Create and present information and reports as needed to senior management related to performance pipeline forecasting etc. People Development Effectively manage the performance of the sales team and direct work and tasks towards achieving the organizations goals and objectives. Value People by promoting a culture of high performance accountability and continuous improvement that values learning and a commitment to quality. Motivate and energize team members to make proactive decisions in all communications with customers. Address employee concerns or conflict maintain adequate staffing levels and facilitate team development and sales mentorship. Serve as the resident expert on the team providing guidance and support to other team members for large events. Ensure the team receives and participates in all relevant sales training and participates in any regional or national sales communication programs. Job Qualifications BS/BA or 3 years of Encore or equivalent experience required Minimum 3 years of sales experience required Prior sales experience in audiovisual technology or hospitality experience preferred Knowledge of sales process required in addition to the ability to read and decipher financial reports and records Minimum of 1 year of supervision or leadership experience required Technical aptitude computer proficiency and CRM knowledge required; prefer CAD and Oracle knowledge Superior communication and presentation skills Competency Group This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group 4 For more information on our Competency Group refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: ( Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 4-5 hours per day Standing: 2-3 hours per day Walking: 2-3 hours per day Stooping: 0-1 hour per day Crawling: 0-1 hour per day Kneeling: 0-1 hour per day Bending: 0-1 hour per day Reaching (above your head): 0-1 hour per day Climbing: 0 hours per day Grasping: 0 hours per day Lifting Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Carrying Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Continuously Peripheral Vision: Continuously Depth Perception: Continuously Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs*: Occasionally Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days evenings weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities duties skills efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Required Experience: Exec Key Skills Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills Employment Type : Full-Time Experience: years Vacancy: 1

Description CORPORATE AND WORKPLACE SOLUTIONS Consisting of Corporate Services and Real Estate (CSRE) and the Office of Global Security (OGS) our teams drive productivity and enable the firms flow of business while ensuring its safety and security. CSRE acquires develops and manages the firms global real estate portfolio and delivers innovative market development document management and hospitality related services to internal partners in the firm. CSREs vision is to provide the worlds best workplace to the people of Goldman Sachs. OGSs mission is to protect the firms people assets and reputation and in doing so provides people protection physical security fire safety and crisis management. We look for achievement-oriented creative individuals who perform at their best in a diverse team environment and are motivated by tangible results. OUR IMPACT As an event strategy manager on the Event Management team you will partner with key business stakeholders and team members to develop and execute an event marketing strategy which includes oversight of all events and conferences with a keen focus on best practices commercial excellence and consistency in delivery along with effective risk management. Goldman Sachs events are critical to maintaining the image of the firm and assisting in the development of key client relationships. HOW YOU WILL FULFILL YOUR POTENTIAL Reporting to the Americas Head of Event Management this role supports event strategy providing advisory support and overseeing the execution of events and conferences. Responsibilities include but are not limited to: • Partner with global team to manage annual business strategyevent commercial management service excellence best practices and innovation opportunities for a portfolio of events, • Plan select events across the firm from budgeting to venue/vendor research and selection to logistics management to execution, • Own and manage relationship with key internal stakeholders including senior executives, • Building and maintain an accurate and thorough annual budget and adherence to that budget. Manage weekly approvals with global team and manage regular financial reporting, • Develop brand and messaging strategy consistent with firms brand positioning, • Provide guidance to event host on content speakers and presentation ideas, • Take ownership and be accountable for overall success of the event, • Proactively follow-up on post event evaluation Basic Qualifications • Minimum of 2-5 yearsof experience as an event specialist in a fast paced environment preferably with financial services experience, • Knowledge in all aspects related to conferences and event management including but not limited to budgeting audio visual stage production registration speaker management and virtual event platforms, • A relationship builder with superb stakeholder/relationship management skills, • Results-oriented and exceptional time management skill - ability to balance multiple time-sensitive projects while maintaining a longer term strategic focus, • Creative strategist and problem solver who delivers dynamic solutions. Be able to communicatewith impact and to drive desired outcomes with a can-do attitude, • Strong organizational skills with the ability to manage multiple responsibilities while maintaining high quality standards, • Creativity adaptability and a commitment to innovation, • Strong sense of commerciality with sound negotiation skills, • Personal integrity passion initiative leadership qualities and the ability to work as part of a team in an environment that demands excellence time and energy Salary Range The expected base salary for this Jersey City New Jersey United States-based position is $85000-$140000. In addition you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end. Benefits Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings as it is a core part of providing a strong overall employee experience. A summary of these offerings which are generally available to active non-temporary full-time and part-time US employees who work at least 20 hours per week can be found ___

The Senior Campaign & Event Operations Manager drives the operational excellence behind Abnormals most strategic campaigns and events. This role owns the systems processes and insights that enable flawless execution cross-functional alignment and measurable business impact across our global events portfolio. Embedded within the Strategic Events team this role requires deep event context understanding how events are designed executed and optimized to support GTM priorities. This is not a traditional project manager or reporting-only role. Its for a strategic operator who combines analytical rigor with event expertise to build scalable frameworks modernize processes and translate event performance into actionable insights for marketing leadership. Partnering closely with Strategic Events Global Integrated Marketing Marketing Operations and Field Marketing this leader ensures that events and campaigns are operationally sound insight-driven and tightly connected to Abnormals broader marketing and revenue goals. Own End-to-End Campaign & Event Operations • Lead strategic and executional operations for Abnormals highest-impact campaigns and events ensuring consistent delivery clean execution and strong alignment to GTM priorities, • Own operational workflows across the full lifecycleplanning execution follow-up and retrospectiveswhile integrating seamlessly with systems including Marketo Salesforce Cvent and Jifflenow, • Design and maintain a clear repeatable event operations playbook that removes ambiguity and enables scale, • Develop RASCIs project plans intake and kickoff structures stakeholder communication cadences and escalation paths for different event types, • Create and standardize templates (kickoff agendas program guides recap docs post-event retros etc.) that empower teams without over-centralizing execution, • Partner closely with Marketing Operations to define goals lead flow logic and measurement frameworks for campaigns and events, • Build and maintain dashboards and reporting that are self-serve reliable and actionable reducing ad-hoc data pulls while increasing visibility for stakeholders, • Ensure data accuracy and operational rigor across event reporting without being the sole owner of manual analysis, • Evaluate how existing tools and platforms are used today and identify opportunities to reduce manual work improve data flow and scale execution, • Lead process improvements and tooling enhancements that streamline operations and improve team efficiency, • Drive alignment and visibility across cross-functional stakeholders by running operational forums sharing calendars and creating clear communication structures, • Partner with Field Marketing to develop repeatable enablement frameworks (program guides timelines follow-up structures) without owning sales-facing content creation, • Support leadership in making data-informed decisions about the events portfolio using both quantitative performance data and qualitative insights, • Synthesize event learnings into quarterly and biannual summaries that inform future planning investment decisions and long-term strategy, • Help elevate events from executional programs to strategic GTM levers across the marketing organization, • 8 years of experience in event marketing campaign operations or marketing operations within a B2B SaaS environment (cybersecurity experience a plus), • Proven experience supporting or operating large-scale high-impact events (including 1000 person programs) across multiple regions, • Strong operational mindset with the ability to build frameworks systems and processes that scale, • Experience partnering closely with Marketing Operations on lead flow reporting dashboards and measurement, • Hands-on familiarity with event and marketing platforms such as Marketo Salesforce Cvent Jifflenow Splash or similar, • Exceptional cross-functional collaboration skills and comfort operating in a highly matrixed organization, • Ability to balance structure with flexibilitybringing order without slowing teams down, • Clear confident communicator who can synthesize complexity and drive alignment at all levels, • Highly accountable proactive and solutions-oriented with strong judgment and follow-through #LI-TC1 Required Experience: Manager Key Skills Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation Employment Type : Temp Experience: years Vacancy: 1

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward. The Supervisor is a dynamic leader who combines exceptional hospitality expertise with operational excellence to oversee the guest services team and ensure flawless execution of meetings and events. This role requires a data-driven approach to managing guest experiences while leading and developing a team of Guest Service Ambassadors to deliver 5-star service that results in absolute customer satisfaction. As the face of hospitality this position serves as the subject matter expert for all guest-facing activities events coordination and ticketing systems. Your day-to-day tasks will include: • Lead and manage the Guest Service Ambassador team including scheduling training performance management and daily operations to ensure consistent delivery of exceptional guest experiences, • Oversee the meetings and events process from intake to execution coordinating all event and guest service requirements while ensuring timely responses within approved Service Level Agreements (SLAs), • Monitor and manage ticketing requests and queries for Meetings & Events providing regular reporting and insights through Tableau dashboards and producing ad-hoc reports, • Conduct weekly auditing and reporting on event-related and guest services KPIs managing monthly data metrics to inform future business processes and strategy decisions, • Develop and implement training programs for team members on Google Suite Ticketing System Tableau dashboards and badging access systems, • Maintain show ready standards for all guest-facing areas and ensure tickets and programs are routed to accurate queues, • Availability during evenings weekends and after hours required on an as-needed basis for event execution and team supervision, • Ability to work in a fast-paced office environment, • Physical capability to move throughout the facility to oversee operations and support events, • Flexibility to manage both guest services operations and event coordination simultaneously Required Qualifications: • Minimum 3-5 years of supervisory experience in guest services or hospitality operations, • Background in facilities management or workplace services, • Proven leadership experience in hospitality guest services or event management teams, • Demonstrated expertise in team management including scheduling training and performance management, • Strong proficiency in data analysis and reporting with experience using dashboard tools like Tableau, • Experience with ticketing systems and event coordination processes, • Excellent communication and interpersonal skills with ability to deliver exceptional customer service, • Experience with Google Suite Slack Quip and other collaborative platforms Preferred Qualifications: • Bachelors degree in Hospitality Management Business Administration or related field, • Knowledge of REWS (Real Estate Workplace Services) systems and processes, • Previous experience in corporate hospitality or executive-level guest services, • Event management certification or training This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 80000..00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations. Location: On-site New York NY If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include: * 401(k) plan with matching company contributions * Comprehensive Medical Dental & Vision Care * Paid parental leave at 100% of salary * Paid Time Off and Company Holidays * Early access to earned wages through Daily Pay At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing. JLL Privacy Notice Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data please view our ___

Compensation Range: $19/hr - $22/hr commensurate with experience Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement tuition costs and text books. Overview: The Bookstore & Café Assistant Manager is one of the leaders responsible for the overall operation of the Bookstore & Café. Our ideal Assistant Manager is first and foremost an ambassador for Housing Works prioritizing customer service over all other tasks. You must know embody and actively communicate our Mission Statement be active in the local community and work to create an environment and culture that is reflective of the Housing Works Community Values. The Assistant Manager must possess an entrepreneurial spirit with a talent for using existing resources to maximize revenue and this role you will work alongside the Bookstore & Cafe Manager to lead the training and development of the team empower employees to work together to reach organizational goals and objectives and serve as their number one cheerleader and coach. Responsibilities: Primary: • Develop strategic and operational objectives for self and others to ensure work is completed efficiently. Adjust plan accordingly and celebrate success with the team., • Responsible for revenue generation through multiple channels including but not limited to retail & café sales., • Partner with the Bookstore & Café Manager for recruiting interviewing hiring on-boarding and training of employees and volunteers ensuring understanding and compliance to standards organizational goals and direction; including conducting progressive counseling as necessary., • Ensure compliance with all Housing Works policies and procedures and ensuring that all organizational deadlines and directives are met., • Understand and fully implement Housing Works customer service program showcasing exemplary customer/donor service including but not limited to greeting saying thank you explaining policies clearly and politely to the satisfaction of the customer and by prioritizing assisting customers/donors over all other tasks., • Ability to adapt to the changing needs of the business and to successfully execute new initiatives., • Maintain food/supply inventory accordingly manage vendor relationships, • Encourage teamwork and foster creativity. Recognize talent and help to develop individuals for advancement within the organization., • Prepare fresh food & drinks daily paying special attention to event schedule, • Assist and work cooperatively with private & public events to include set-up breakdown and cleaning as necessary, • Work collaboratively with other departments including but not limited to Housing Works Thrift Shops Development Marketing Finance Human Resources and Ready for Work Program, • Maintain professional and technical knowledge by attending training meetings/sessions and through independent study., • Be a Housing Works Ambassador by knowing and communicating the Mission Statement outreaching to the community and participating in a minimum of four direct actions per year aimed at ending the twin crises of homelessness and HIV/AIDS., • Perform all other duties as directed by supervisor and/or executive managementMinimum Requirements:, • High School diploma or the equivalent; Bachelors Degree preferred, • Some experience leading teams in a retail setting, • Working knowledge of the second-hand market to include the breadth of products offered in the Bookstore., • Commitment to excellent customer service, • Barista bar or food service experience valued; training provided for those new to the field., • NYC Food Protection Certificate must be obtained within 6 months, • Knowledge of Microsoft Office, • Some Human Resource principles, • Flexibility in schedule; weekends and holidays are required; may be required to work over 40 hours a week as necessary with prior approval from Director of Bookstore or VP of Thrift Retail, • Self-starting self-motivating mindset, • Excellent communication skills (both verbal and written) interpersonal and team-oriented skills, • Ability to make decisions under pressure flexibility to course correct as necessary, • Ability to de-escalate resolve and prevent conflict, • Frequently required to stand walk kneel and bend for long periods of time, • Frequently required to lift a minimum of 40 pounds., • Frequently communicates (exchanges information converse with express oneself) with subordinates vendors supervisors and community at large, • Excellent verbal and written communications skills articulations and instruction of policy and procedure. Coach staff in accordance with organizational policy and best practices., • Occasionally exchange information in communication with individuals who are agitated confrontational or difficult patrons from a variety of socio-economic cultural and religious backgrounds, • Occasionally required to traverse public transportation to attend meetings and/or participate in presentations and training seminars Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York States first harm reduction-based OASAS-licensed outpatient drug treatment program. Other services include Health Home care management behavioral health and syringe exchange programs. A pioneer in the social entrepreneurship movement Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information visit Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing healthcare HIV prevention and treatment among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. Required Experience: Manager Key Skills Restaurant Experience,Fashion Retail,Hospitality Experience,Assistant Manager Experience,Basic Math,Management Experience,Math,Business Management,Leadership Experience,Supervising Experience,Restaurant Management,Retail Management Employment Type : Full-Time Department / Functional Area: Retail Experience: years Vacancy: 1