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  • Patient Services Representative
    Patient Services Representative
    hace 16 días
    $20–$24 por hora
    Jornada completa
    Manhattan, New York

    Brian Herschorn, M.D. is a multi-specialty eye care practice that offers a wide range of services, including cataract surgery, diabetic eye care, eyelid surgery, BOTOX treatments, cosmetic facial plastic surgery, glaucoma diagnosis and treatment, and general eye care. Dr. Herschorn has been proudly serving the Manhattan and Brooklyn areas for over 30 years. POSITION TITLE: Patient Services Rep REPORTS TO: Front Desk Supervisor POSITION CLASSIFICATION: Nonexempt POSITION SUMMARY: Responsibilities include all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, and insurance verification, handling medical records, filing, cashiering, and computer work. DUTIES INCLUDE BUT NOT LIMITED TO: • Work at the reception desk, answer phones, greet and communicate with patients and providers., • Scheduling, canceling, and rescheduling patient appointments and surgeries., • Checking in patients and properly documenting registration., • Insurance verification and verification of patient demographics., • Filing and retrieving medical records/files., • Copying and faxing duties., • Checking patients out, collecting co-pays and cash from patients, getting authorization on credit cards., • Entering charges, payments, and balancing the day in the computer., • Perform other duties as required., • Must read, understand, and adhere to all practice policies and procedures., • Qualifications:, • Knowledge of basic office equipment including copier, fax machine, and computer., • Skill in dealing with interpersonal issues and customer relations., • Ability to handle multiple priorities at once with minimal supervision and maximum accuracy., • Ability to comprehend and follow written and verbal instructions., • Ability to organize and communicate clearly., • Ability to maintain confidentiality of patient and employee information., • One to three years of experience is preferred in a medical office setting. Work Remotely: No Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Work Location: In person

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  • Optical Sales Representative
    Optical Sales Representative
    hace 2 meses
    Jornada completa
    Manhattan, New York

    We are seeking a knowledgeable and enthusiastic Optical Sales Representative to join our team. This role involves engaging with customers to provide expert guidance on optical products and services, supporting clinical staff, and ensuring a seamless patient experience. The ideal candidate will possess a strong understanding of ophthalmology, medical terminology, and retail sales, with experience in optical or clinic environments. This position offers an excellent opportunity for individuals passionate about healthcare, optics, and customer service to grow within a dynamic organization committed to quality care. Duties Assist customers in selecting eyewear and optical products tailored to their needs, utilizing retail sales skills and product knowledge. Educate patients on lens options, frame styles, and optical procedures, applying physiology and anatomy knowledge. Support clinical staff by managing medical records, updating EMR systems such as Epic or other EMR platforms, and ensuring compliance with HIPAA regulations. Conduct basic vision assessments including vital signs where applicable, and assist with patient intake processes. Maintain accurate documentation of sales transactions, medical coding, billing procedures, and inventory management. Ensure aseptic techniques are followed during any clinical procedures or equipment handling. Collaborate with laboratory staff on optical measurements and lab-based processes to ensure precision in lens fitting. Support senior care or pediatrics patients by providing tailored optical solutions and compassionate service. Stay informed about new optical products, medical advancements in ophthalmology, and industry trends to enhance customer service. Requirements Prior experience in optical sales or clinic environments preferred; familiarity with ophthalmology is highly desirable. Knowledge of medical terminology, anatomy related to the eye, physiology, vital signs, and HIPAA compliance. Experience with EMR systems such as Epic or similar platforms; proficiency in medical billing and coding is a plus. Strong retail management skills including retail math for transactions and inventory control. Excellent communication skills to explain complex concepts clearly to patients of all ages including pediatrics and senior care populations. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Basic laboratory experience related to optics or ophthalmic procedures is advantageous. A background in healthcare-related fields such as clinic experience or laboratory work will be considered an asset. This role is integral to delivering exceptional optical care while supporting the overall health services provided by our organization. We welcome motivated candidates eager to contribute their expertise in a collaborative healthcare setting.

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