Learning Program Manager
4 days ago
Seattle
Job DescriptionReady to make a meaningful impact? At Brighton Jones, we’re a purpose-driven, client-focused team committed to helping individuals live richer lives. As one of the largest RIAs in the nation, we’ve built a culture of continuous growth, collaboration, and community—recognized with 15 consecutive “Best Places to Work” awards, including Inc.com’s 2025 list, as well as national honors for community impact. We lead the industry in aligning wealth, passion, and purpose to help our clients thrive. With over $30 billion in assets under advisement, 300+ teammates nationwide, and a dynamic, team-based approach, we’re growing fast—and we’re looking for driven, curious individuals to join our #OneTeam. The Learning Program Manager is responsible for delivering and sustaining advisor role-specific training programs that enable teammates to build the skills and knowledge needed to thrive in their current roles and advance in their careers. This role may support additional learning programs as the firm and Learning & Team Development (L&TD) grows. The Learning Program Manager leads training delivery and facilitation across the organization and works in close partnership with the Learning Design Manager, who owns content creation. In some cases, this role may act as a subject matter expert (SME) or co-SME—particularly for role-based programs—providing source material and content direction to the Learning Design Manager. The Learning Program Manager also leads coordination with practice management, Client Service Operations, and a training advisory group to ensure programs reflect real-world workflows, expectations, and service standards. The Learning Program Manager is a proactive learner, skilled facilitator, and strong communicator who thrives on enabling growth and driving performance through learning. Take our Values in Action Self-Assessment to see how our values align! Key Responsibilities - Content Development & Delivery • Provide subject matter expertise, context, and content direction for assigned programs, working in partnership with the Learning Design Manager on instructional design and development., • Contribute to training content through writing, feedback, or editing., • Facilitate both virtual and in-person training sessions tailored to advisor roles, including onboarding, foundational training, skill enhancement, and role progression. May take on additional facilitation responsibilities to support L&TD programs as needed.Key Responsibilities - Program Management, • Manage programs with clearly defined learning objectives and measurable learner outcomes., • Identify and manage additional program facilitators ensuring they understand and are prepared for facilitation duties., • Implement feedback loops to assess training impact and ensure content remains aligned with operational and client service needs., • Use learning management systems (LMS) to track participation, progress, and completion, and to surface insights for continuous improvement.Key Responsibilities - Strategy and Collaboration, • Partner with PCFO Coach, team leads, pod trainers, practice managers, and Client Service Operations to identify training needs, performance trends, and skill gaps., • Participate in learning strategy discussions and governance groups to help shape content priorities and rollout sequencing., • Lead a training advisory group composed of SMEs and practice leaders., • Participate in cross-functional initiatives and process updates to stay connected to how the work is done, bringing key learnings into the learning environment.Key Responsibilities - Pod Trainer Oversight, • Mentor and support a team of pod trainers across multiple locations, ensuring consistency and quality in training delivery., • Facilitate regular meetings to align on program updates, share best practices, and discuss real-time feedback from the field., • Equip the trainer network with current materials, methodologies, and expectations informed by operational and practice-level insights.Key Responsibilities - Continuing Education through Brighton Jones University, • Design and coordinate continuing education experiences (e.g., webinars, workshops, and learning sessions) to support growth and retention., • Partner with PCFO Coach, practice management, and Client Service Operations to identify emerging training needs and deliver timely, targeted content through Brighton Jones University., • Regularly assess and refine ongoing learning opportunities to match evolving organizational needs.Key Responsibilities - Continuous Learning & Engagement, • Stay updated on industry trends, tools, and best practices related to adult learning and role-based training., • Maintain strong connections with the teams and functions for which training is developed to ensure content is aligned with real-world needs., • Provide coaching and guidance to employees and managers to help reinforce training and foster on-the-job learning.Qualifications - Education & Experience, • Bachelor's degree in Human Resources, Education, Organizational Development, Finance, or a related field. Master’s degree in a related field or certification from the financial industry a plus (e.g., CFA, CFP)., • 3-5 years of experience developing and leading training or a similar role, with a focus on role-based or technical training., • Proven experience designing and delivering training programs for a variety of job functions or departments., • Experience in a fast-paced or high-growth environment., • Experience using data analytics to measure training impact and outcomes., • Technical Skills: Familiarity with instructional design principles and adult learning theories and experience with eLearning tools, video training software, and other digital content creation platforms (e.g., Articulate, Captivate, Vyond, etc.).Qualifications - Key Competencies, • Growth-Oriented, • Program Management, • Presentation and Facilitation, • Communication, • Collaboration & Stakeholder Management, • Adaptability, • Strategic Thinking and PlanningCompensation, • Pay: $98,000 - $145,000 per year