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Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements

Queens Defenders is seeking an experienced attorney to join and lead a dedicated team of attorneys, paralegals, housing advocates and navigators to provide 1,500 individuals facing eviction with free, high-quality legal and holistic representation in Queens Housing Court. About Queens Defenders Founded in 1996, Queens Defenders is a leading Public Defender Organization providing high-quality, holistic representation for indigent community members in Queens, NY - New York City’s most diverse borough and one of the most diverse locales in the world. We give life to our mission through our core values: a commitment to fostering an inclusive, diverse, and professional environment; relentless in our pursuit of justice; unwavering in our commitment to excellence in the courtroom and in the community; client-centered and holistic in our representation, advocacy, and support services; respectful of the individuals with whom we interact. At Queens Defenders, dedicated teams of criminal defense attorneys, immigration lawyers, housing attorneys, social workers, investigators, and client-support specialists come together to tirelessly champion justice for each and every client. Our highly skilled staff of 290, serves and positively impacts the lives of thousands of individuals annually through this collaborative and supportive approach. Ideal Candidate The ideal candidate is an attorney with housing court or other relevant experience who is admitted to the New York State Bar or can be admitted through reciprocity. The candidate will possess a demonstrable background in public interest work, and a commitment to the mission of Queens Defenders. We are seeking individuals with strong self-motivation, and excellent interpersonal, communication, and organizational skills to lead a team of attorneys, social workers, paralegals, and housing advocates and navigators. The supervising attorney will also be tasked with leading a team of attorneys, social workers, paralegals, and housing advocates and navigators by effectively communicating expectations, goals, and the QD way while fostering an open environment that facilitates communication. A commitment to producing high-quality work in a timely manner is essential. Familiarity with relevant housing court practice is preferred. Essential Duties/Responsibilities · Supervise staff attorneys and a team of support professionals to ensure the clients receive the best legal representation · Coordinate intake and respond to client, community, and staff concerns · Monitor and maintain a high standard of holistic representation and client service · Analyze legal issues, develop legal strategy, and supervise the implementation of legal strategies · Represent clients by maintaining a caseload and co-counseling with staff attorneys · Develop and maintain community support and relationships with community-based organizations and resources, government agencies, elected officials, and the courts · Develop and maintain productive work environment · Conduct community education, training, and outreach to promote the work of the office · Other duties as assigned Qualifications · Juris Doctor with at least 8 to 10 years or more of legal and supervisory experience and practice · Admission to New York Bar (or the ability to be admitted through reciprocity) · Prior supervisory experience preferred · Demonstrated commitment to public interest or pro bono work · Excellent oral and written communication skills · Excellent litigation skills · Ability to lead and motivate. · Ability to work in a fast-paced environment and remain calm under pressure · Ability to work with highly confidential and privileged information · Ability to work in a collaborative, holistic team model · Proficiency in languages other than English is desirable, but not required Commitment to Diversity, Equity, and Inclusion Queens Defenders values diversity and believes that a diverse staff is best placed to represent our borough, which derives its beauty from being one of the most diverse locales in the world. To best serve our clientele, model the place in which we practice, and to cultivate the best environment possible, we welcome applicants of diverse backgrounds, thoughts, perspectives, and experiences. We also provide all staff members with professional development and advancement opportunities because the more diverse and inclusive we are the more collaborative and supportive we are. For more information about our office generally. Salary Salary Commensurate with Experience Benefits Queens Defenders believes in attracting and retaining exceptional talent committed to serving our clients. Benefits include: health insurance (including dental and vision insurance), FSA/HSA, generous paid time off, parental leave, disability and life insurance, and 401 (k) contributions. As an Equal Employment Opportunity (EEO) Employer, Queens Defenders prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest, or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.

Bronxworks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES Provide direct services to clients, including intake, engagement, assessment, referral, service plan development and follow-ups. Attend monthly Community board, NYPD and other stakeholder’s meetings to promote program, center activities or events. Monitor and recruit interns and volunteers Monitor and document client progress toward service plan goals. Will increase Pyramid Community Service Program community engagement and assist Director with creating engaging programming to enhance Pyramid Community Service Program awareness. Will conduct in-house audits on files and facility to make sure we complies with DOH and DYCD. Document all interactions with, or on behalf of, clients. Build community partnerships to strengthen center’s community resources. Provide general clerical support, including filing, faxing, word processing, typing, photocopying, and data entry. Answer telephones, take messages and direct calls to the appropriate parties. Report to, and meet with, supervisor on a monthly basis. Complete program reports on a monthly basis or more frequently as required. Assist with special projects as required. Perform additional duties as assigned by Director. QUALIFICATIONS High School diploma or equivalent credential required. A minimum of 1-years of relevant work experience. Proficiency in English required; proficiency in a second language preferred. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.