Team Member (Bojangles)
18 days ago
Gilbert
Job Description LV Petroleum is expanding! We are currently hiring for our Bojangles restaurant in the Gilbert, AZ market. The Team Member plays a key role in the day-to-day customer service delivery of the restaurant. Team Members help ensure top-quality customer service, operational excellence, and quality food. Key Responsibilities: 1. Customer Service: • Greet customers with a friendly and positive attitude., • Take customer orders accurately and efficiently, both in-store and at the drive-thru., • Address customer inquiries, concerns, and complaints with a helpful and professional approach., • Serve food and beverages in a timely manner, ensuring they meet Bojangle’s quality standards. 2. Food and Beverage Preparation:, • Prepare food items and beverages according to Bojangle's recipes and standards., • Operate kitchen equipment (such as fryers, ovens, and coffee machines) safely and efficiently., • Ensure all food and drinks are presented attractively and are served to customers at the correct temperature. 3. Maintaining Cleanliness:, • Clean and sanitize workstations, food prep areas, and customer dining areas., • Ensure that the kitchen and dining areas meet health and safety standards., • Take out the trash and maintain cleanliness throughout the restaurant., • Regularly restock supplies, including cups, lids, condiments, and napkins. 4. Cash Handling and Register Operations:, • Operate the cash register, handling payments, and providing change accurately., • Process credit card and mobile app transactions quickly and securely., • Ensure the register is balanced and handle cash according to company policies. 5. Teamwork and Communication:, • Work closely with other team members to ensure smooth and efficient restaurant operations., • Communicate clearly with coworkers and management to ensure accurate order fulfillment and customer satisfaction., • Assist in training new team members and share best practices for food preparation, customer service, and safety. 6. Health and Safety Compliance:, • Follow health and safety standards, including proper food handling and sanitation practices., • Maintain personal hygiene and adhere to Bojangle's uniform standards., • Report any safety hazards or maintenance issues to the manager immediately. 7. Other Duties as Assigned:, • Assist with opening and closing tasks, including preparing the store for the day and securing the store at night. Experience: • Previous experience in food service or customer service is preferred but not required., • A positive attitude, enthusiasm, and a willingness to learn. Skills: • Excellent customer service skills and the ability to communicate effectively., • Ability to multitask and work efficiently in a fast-paced environment., • Basic math skills for handling cash and processing payments., • Ability to work as part of a team and collaborate with others. Education: • High school diploma or equivalent preferred, but not required. Physical Requirements: • Ability to stand for long periods and perform physical tasks., • Ability to lift up to 25 pounds., • Ability to work in a fast-paced environment.