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Job Description True North Hotel Group, an award-winning management and development company, is seeking a Maintenance Technician to join our team at Hampton Inn & Suites in Rochester, NY. We offer awesome benefits and a great family culture. JOB SUMMARY: Responsible for supporting regional standards and overseeing day-to-day property responsibilities. MAJOR/KEY JOB FUNCTIONS (includes but is not limited to): • Manage day to day activities and workload of the maintenance team including PM’s meter reports and daily productivity., • Manage all preventative maintenance, building and special projects., • Maintain organized daily procedures and recording processes, • Assign, verify and participate in the completion of all routine maintenance and repairs, • Responsible for monitoring utility, vendors, equipment, technology, and property productivity and large contract projects., • Qualify/ manage/ oversee relationships for regional subcontractors (electrical, mechanical, plumbing), • Communicate effectively with management, staff and guests to ensure the highest quality of service., • Maintain appropriate level of supplies and equipment, • Maintain building equipment and system (HVAC, Plumbing systems, lighting and Electrical infrastructure), • Manage specialized maintenance work (upkeep of elevator, refrigeration units, etc.), • Troubleshoot technology, wireless networks, phones and cables., • Oversee and manage the integrity of all door locks and key controls., • Maintain replacement stock and ordering supplies., • Manage Building Exterior and grounds (Landscaping)., • Work cohesively with Housekeeping department on deep cleaning and furniture upkeep., • Train and Supervise maintenance staff and all independent contractors. Conduct training for other departments on the life safe and emergency procedures of the hotel., • Maintain adequate staffing and schedules for hotel maintenance and upkeep QUALIFICATIONS: • OSHA Training and Compliance, • Understanding of OSHA and compliance standard’s, • High School GED or Equivalent, • 2-3 years of maintenance experience, • EAP certification preferred, • Basic understanding of electrical, plumbing, and mechanical systems, • Active drivers license, • Knowledge of standard construction procedures and building codes; related permits, licenses and existing codes pertaining to public building and fire safety PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Must be able to lift, push, pull, carry, and place objects weighing less than or equal to 50 pounds without assistance., • Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stopping as well as stand, sit and/or walk for any extended period., • The hotel operates 24 hours a day, 7 days per week. Maintenance coverage of property must meet business operations.

Job Description SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. Complete customer order requests and fulfillment, data entry, maintain customer database, research and resolve customer problems. Conduct product satisfaction and customer surveys; follow-up with customers accordingly. Core competencies needed to be successful in this job include: Dealing with Ambiguity, Compassion, Composure, Customer Focus, Excellent written and verbal communication skills, Ethics and Values, Function/Technical Skills, Listening and Self Development ESSENTIAL DUTIES AND RESPONSIBILITIES • Must be able to work assigned contract hours. Various shifts typically include hours during a timeframe of 8:00am to 9:00pm, seven days a week, and holidays., • Manage and respond to contract traffic (telephone calls, emails, faxes, etc.) using customer-oriented etiquette., • Address customer issues, assuring that contract service levels and objectives are met., • Demonstrated success with outbound calling, • Greet callers, establish rapport, and project professional tone within established service standards., • Schedule and place follow-up calls/e-mails in response to customer inquiries, with little to no supervision., • Must be able to maintain strict confidentiality of sensitive information., • Process customer orders and initiate order requisitions., • Complete fulfillment and distribution of customer materials and documents., • Utilize prescribed software to document, process and/or track all customer data and follow-up., • Confer with departments or carrier personnel to expedite and/or trace missing or delayed shipments., • Work with Customer Service Team to attain serviceability improvement and process enhancements., • Contribute to the overall efficiency and effectiveness of the department and the organization by performing all other duties as assigned. OTHER SKILLS AND ABILITIES: • Effective and professional interpersonal skills., • Working knowledge of computers, primarily Microsoft Office applications and internet browsers including Inter Explorer, Google Chrome, & Fire Fox., • Flexible and adaptable to change., • Ability to interact well in a team environment., • Must be self-motivating and dependable., • Able to multitask and support at least three independent contracts., • Have exceptional organizational skills., • Strong attention to detail. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION and/or EXPERIENCE: Associates Degree in related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and experience. LANGUAGE SKILLS: Bilingual representatives speaking Spanish are strongly preferred. Ability to clearly communicate concepts, processes and methods to enhance learning and skill building. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Ability to gather and interpret statistical data. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects or keyboard and reach with hands and arms. The employee is occasionally required to stand, walk, and sit. The employee must regularly lift and/or move up to 10 pounds and may occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law

Job DescriptionDescription: JOSEPH A. FLOREANOROCHESTER RIVERSIDE CONVENTION CENTERJOB DESCRIPTION Department: OperationsPosition: Guest Services (Control Office)General Description: The Guest Services personnel are responsible for the day to day operations of the control office. Emphasis on a variety of communication means to interface with staff and patrons. Monitoring of specific building automated systems and enforcement of specific building policies and procedures as directed by management. Position reports directly to the Event Coordinator. Typical Work Routine Includes but Not Limited To:1. Works as scheduled in proper uniform and nametag.2. Answers and directs a variety of incoming and internal phone calls according to established building salutation.3. Distribution and recording of all building portable radios, keys and first aid equipment.4. Responsible for daily opening and closing of facility, including all lighting, doors, skyway system, etc.5. Supervision and coordination of any part-time special event personnel or EMT personnel on duty.6. Monitors closed circuit television video recording systems; and logs/reports any inconsistencies with normal building routine.7. Working knowledge of Johnson Controls building automation systems (HVAC, fire and security). Ability to recognize disruptions in system and notify the appropriate personnel.8. Ability to follow established procedures with regards to emergency situation, i.e. fire, bomb threat, medical, etc.9. Keeps written daily logs and reports in the areas of Lost and Found, property damage, theft and incidents involving staff.10. Scheduling requires Guest Service personnel to be flexible in off-shift availability.11. Individual is responsible to work inside and outside the facility with exposure to inclement weather and in unpredictable crisis situations.12. Individual may be required to work off-site.13. Additional duties as designated by Management. Additional Responsibilities: 1. Guest Service personnel shall be knowledgeable in all administrative procedures established by The Center., 2. Thorough working knowledge of the Center’s Johnson Controls automated systems of HVAC, fire, security, CCTV, alarms, computer programs and EVAC., 3. The individual shall be prepared to interact with unit head personnel and shall be able to interface with security and safety programs with an attitude of responsibility toward the public image of the Center. Qualifications: · High School diploma or equivalent. · Excellent verbal and written communication skills. · Experience in dealing with the public under normal and abnormal conditions and in working under emergency conditions. · Two (2) years’ experience in customer service. · Ability to work independently.

Job Description Schedule is part time (20-25 hours) and a mixture of mornings (6am-11am) and evenings (3pm-8pm). GENERAL SUMMARY OF POSITION: Our food services department is on the front lines of our ministry and may be the first point of contact individuals from the public may meet. This person should reflect the values of Restoring Hope and Changing Lives. Under the oversight of the Food Services Supervisor, prepare and serve meals and participate in safe kitchen operations. Work alongside staff, students and volunteers in planning, preparing, and serving meals within assigned shift (breakfast, lunch, dinner) at a professional level and to offer quality hospitality. Utilize safe food handling practices and standards in accordance with county health code. DUTIES & RESPONSIBILITIES: • Prepare and cook shift-appropriate meal (breakfast/lunch/dinner). Make prep lists and execute prep for the next meal., • Work alongside students and volunteers assigned to kitchen:, • Assist in cleaning and maintaining kitchen facilities., • Properly use, clean and store equipment., • Put away orders and donations; insure proper food handling and storage., • Assist with menu planning as needed., • Observe established health and safety standards and procedures, including those of County Health Department, USDA and OSHA., • Attend internal and external meetings and trainings as requested or expected., • Additional duties as requested. SKILLS & QUALIFICATIONS: • Committed Christian with a commitment to and a passion for "restoring hope and changing lives"., • Proper food handling, preparation, knowledge of cooking terms and techniques., • Able to cook tasteful meals and follow instructions. Good eye-hand motor skills: precise, careful, and safety-conscious. * Computer literate, able to utilize email communications. * Good math skills as applicable to cooking. * Interpersonal skills, able to clearly communicate verbally and promote teamwork. * Able and willing to work with diverse groups of people, treating all with dignity and respect EQUIPMENT/TOOLS USED: Dishwasher Ice Machine Industrial Slicer Industrial Mixers Ovens Steamers Grill Fire Suppression system Fryer Computer Phone EDUCATION/EXPERIENCE: • High school diploma or GED, • One year previous cooking experience preferred, • Servsafe certified or courses completed in sanitation with local health department, • Additional coursework in food service or culinary arts preferred

Job DescriptionDescription: JOSEPH A. FLOREANOROCHESTER RIVERSIDE CONVENTION CENTERJOB DESCRIPTION Department: Operations/ Riverside Parking Position: Security Guard – Day Time General Description: The Security Guard personnel are responsible for the day-to-day operations and safety of the parking garage. Monitoring of specific facility automated systems and enforcement of specific building policies and procedures as directed by management. Position reports directly to the Assistant Director Riverside Parking. Primary Responsibilities: 1. Works as scheduled in designated uniform and nametag., 2. Answers and direct a variety of incoming and internal phone calls according to established building salutation; communicate with other staff as well as patrons., 3. Distribution and recording of all portable radios, keys and first aid equipment., 4. Responsible for daily opening and closing of facility, including all lighting, doors, etc., 5. Monitors closed circuit television video recording systems; and logs/reports any inconsistencies with normal building routine., 6. Ability to follow established procedures with regards to emergency situations: i.e. fire, bomb threat, medical, etc.; maintain professional image., 7. Keeps written daily logs and reports in the areas of Lost and Found, property damage, theft and incidents involving patrons/staff as well as vehicles., 8. Scheduling requires Guest Service personnel to be flexible in off-shift availability., 9. Individuals are responsible for working inside and outside the facility with exposure to inclement weather and in unpredictable crisis situations. Qualifications: 1. High School diploma or equivalent., 2. Excellent verbal and written communication skills., 3. Experience in dealing with the public under normal and abnormal conditions and in working under emergency conditions., 4. Previous security experience required; NYS Security License required., 5. Ability to work independently.

Job DescriptionDescription: JOSEPH A. FLOREANOROCHESTER RIVERSIDE CONVENTION CENTERJOB DESCRIPTION Department: Operations/ Riverside Parking Position: Over Night Security Guard General Description: The Security Guard personnel are responsible for the day-to-day operations and safety of the parking garage. Monitoring of specific facility automated systems and enforcement of specific building policies and procedures as directed by management. Position reports directly to the Assistant Director Riverside Parking. Hours can range between 10pm-7am, depending on event schedules. Primary Responsibilities: 1. Works as scheduled in designated uniform and nametag., 2. Answers and direct a variety of incoming and internal phone calls according to established building salutation; communicate with other staff as well as patrons., 3. Distribution and recording of all portable radios, keys and first aid equipment., 4. Responsible for closing of facility, including all lighting, doors, etc., 5. Monitors closed circuit television video recording systems; and logs/reports any inconsistencies with normal building routine., 6. Ability to follow established procedures with regards to emergency situation, i.e. fire, bomb threat, medical, etc.; maintain professional image., 7. Keeps written daily logs and reports in the areas of Lost and Found, property damage, theft and incidents involving patrons/staff as well as vehicles., 8. Scheduling requires Security Guard personnel to be flexible in off-shift availability., 9. Individuals are responsible to work inside and outside the facility with exposure to inclement weather and in unpredictable crisis situations., 11. High School diploma or equivalent., 12. Excellent verbal and written communication skills., 13. Experience in dealing with the public under normal and abnormal conditions and in working under emergency conditions., 14. Previous security experience required; NYS Security License required., 15. Ability to work independently

Job Description Position Summary A valued contributor to our respectful and rewarding work culture, the Security Guard is responsible for performing licensed security guarding duties to ensure the safety and security of assigned client location, its visitors, guests, residents and their property. By exhibiting vigilance and tactfulness in following company protocol, the Security Guard is perceptive at identifying situational risk within assigned areas and prompt in communicating events to Site Supervisor/ Manager on duty. In alignment with fellow security staff and Operations' teams, the Security Guard fosters best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an excellent client experience. WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY? Wouldn't you like to be part of an organization that respects and values all of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, we challenge our people in a beneficial way to grow both personally and professionally. We strive to offer the best compensation, benefits, flexibility and unique perks possible while promoting a positive work-life balance. At Arrow, we understand how important this is to our people. And our people are important to us. Here is some of what we offer our valued security staff: • Weekly pay, • Internal growth opportunities, • Flexible scheduling opportunities, • Employee PERKS program, including discounts on everyday purchases with many of our partners Essential Job Responsibilities: • Provides onsite watch/protection of assigned post and designated perimeter, • Observes, reports and supports client expectations, • Reports all breaches per applicable methods, • Utilizes company scheduling platform for clock-ins/clock-outs of scheduled shift, • Evaluates and responds to alerts in surrounding area with professionalism and according to company protocol, • Alerts Supervisor on Duty when situation requires escalation per company protocol, • Assists fellow security guards with de-escalation when applicable per company protocol, • Follows procedures for fire prevention, property patrol, and incident reporting, • Works with diligence and respect to ensure the safety and security of assigned client, visitors and property, • Adheres to all Company service and operating standards, • Additional tasks as needed Minimum Qualifications/Requirements: • Valid NYS Security Guard License, • Valid Drivers License (Minimum 3 years), • Customer Focused, Strong Communication, People Skills, • At least 3 year of customer service experience, • At least 5 year of security guarding experience, • Completion of 16 HR OJT Class required by NYS Licensing Division, • Valid CPR-AED certification a PLUS, • FBI Fingerprint (TSA), • Rochester Clearance Badge on Site, • Criminal History Background check (TSA Authorized), • Flexibility for training schedules Various Schedules Open Compensation: $22.72 per hour Founded in 1985, Arrow has perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at . Please include your full name, contact information and details about your request in the email.

Responsibilities The Kodak Rochester Facilities (KRF) group is responsible for the management of buildings and site services, contract and supplier management, fire department, inspections, risk management, several supporting operational services, and support of the Eastman Business Park growth and strategic initiatives. The individual in this job performs a variety of activities designed to service, repair, maintain, and execute building and site related improvements. This experienced General Service Mechanic uses independent judgment in making decisions without the immediate direction of supervision. The General Service Mechanic supports Eastman Kodak Company and its tenants by performing routine building maintenance, repairs and building upgrades (restrooms, offices, tenant space, common space) in all Kodak Rochester locations and in support of the Eastman Business Park Master Plan. Responsibilities: Building/Site Maintenance and Improvements • Restroom, office and common space upgrades and/or repairs including carpentry, basic plumbing, basic electrical work, fixture repair/installation, and drywall repair, etc., • Coordinate and perform clean-out and preparation of unoccupied building spaces, • Work with contracted service providers to oversee jobs, address escalations and facilitate their mobilization and demobilization., • Ordering required supplies through group leaders/zone admin as required, • Coordinate and execute office moves within the building, personal boxes, file cabinets. Work with external service providers to coordinate larger moves., • Proper waste management disposal methods for building and construction materials., • Assist team members with emergency clean-up (water, etc.) as requested., • Provide back-up support for the General Service Porter Miscellaneous Critical Responsibilities • Provide back-up support for the General Service Porter and assist Porter on jobs too large for one person., • Familiarity with Fire Extinguisher inspections, emergency/exit light inspections, escalations and record keeping activities Knowledge, Skills, and Abilities • Work with prints, layout drawings and verbal instructions from supervisors., • Ability to estimate jobs, • Knowledge of safety issues in the use of tools, equipment, and supplies used in repair of electrical lighting fixtures., • Knowledge of required permits (e.g. electrical and plumbing) to ensure all installations meet applicable codes., • Skill in the use of scissor lifts, fork trucks, stackers, pallet jack, and ladders required. Personal attributes • Excellent customer service skills required, daily interface with both internal Kodak and external tenant needs., • Understands concepts of lean manufacturing to drive improvement in day-to-day work., • A high level of professionalism, integrity, and discretion in interactions with building occupants, contractors and team members., • Experienced with safe work practices/requirements and ensuring compliance., • Excellent verbal and written communication skills for communicating within team and with internal and external tenants, • Strong problem solving and analytical skills, • Strong team player, • Excellent interpersonal skills and able to work cooperatively within a team environment, • Able to organize/prioritize personal workload, • Ability to work in a fast-paced, changing work environment, • Working knowledge of computers to manage personal workload, communicate via email, parts/materials ordering, document work plans, etc. Physical Requirements Regularly lift and or move up to 25lbs/12kg. Frequently lift and/or move up to 50lbs/23kg. Regularly required to stand; walk; sit, bend, and talk and hear. Heights; work on a step ladder or extended man lifts. Work may require employees to be exposed to inclement weather conditions. Some Repetitive work: use of hand tools Education Required: High School diploma or GED 3 years equivalent experience in a related field in an industrial/manufacturing environment EOE Policy Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Estimated Salary: $22.00 - $24.00 Experience Level: 0-5 Years Requisition ID: 1571

Job DescriptionDescription: Operations ManagerJob DescriptionDepartment:AdministrationSalary Range: TBD on Experience Reports to:Director of Operations Job Summary The Operations Manager supports the Director of Operations in the day-to-day oversight of the Rochester Riverside Convention Center, ensuring smooth facility operations and successful event execution. This role is responsible for supervising staff, coordinating logistics, and managing cross-departmental functions including engineering, maintenance, security, event staff, and housekeeping. The Operations Manager serves as the Director’s key support and “right hand,” with authority to make business and operational decisions in the Director’s absence. This position is expected to work independently during events and other high-activity periods, ensuring a safe, efficient, and client-focused environment. Essential Functions: 1. Facility and Operations Management o Monitor daily facility operations across departments to ensure cleanliness, safety, and readiness. o Support the implementation of operational procedures, safety protocols, and maintenance routines. o Assist with procurement of supplies and equipment needed for operations. o Ensure facility systems and equipment are in good working order and coordinate repairs as needed. 2. Event Support and Execution o Serve as lead operations contact during events, overseeing set-up, changeovers, and breakdowns. o Coordinate closely with event staff, clients, and vendors to ensure event requirements are met. o Respond to on-site issues in real time and make decisions to resolve problems efficiently. o Review and interpret event layouts and logistics to ensure accuracy and readiness. 3. Staff Supervision and Scheduling o Assist in scheduling and assigning tasks to operations staff based on event and facility needs. o Help ensure appropriate staffing for events and verify payroll and timesheets. o Supervise staff during assigned shifts, ensuring proper coverage and task completion. o Provide guidance and oversight to engineering, housekeeping, security, and labor teams. o Train new employees on safety, procedures, and expectations, ensuring compliance with Organizational policies, safety regulations, and union agreements. 4. Safety and Emergency Preparedness o Respond to and manage facility incidents and emergencies during events and operating hours. o Conduct routine checks to confirm fire exits, equipment, and evacuation routes are accessible and functional. o Monitor compliance with OSHA and venue safety regulations. o Support and facilitate ongoing training in safety protocols and emergency response procedures. 5. Budget and Administrative Support o Assist in monitoring department expenditures and usage of supplies and resources. o Support the Director with administrative duties and documentation as needed. Other Duties and Responsibilities: · Serve as acting Director of Operations during their absence. · Perform other duties as assigned to support the overall management of the Convention Center. Physical Demands & Work Environment: · The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. o Frequent standing and walking for long periods. o Frequent verbal interaction with clients, staff, and the general public. o Regular bending, stooping, kneeling, climbing, crouching, pushing, pulling, and grasping. o Occasional carrying of items upstairs or ramps and moving across large event spaces. o Occasionally exertion of up to 100–200 pounds of force with assistance from equipment or another person, and up to 50 pounds frequently. o Work is performed in a fast-paced public event environment and may involve exposure to loud noise, crowds, and varying temperatures. o Irregular schedule may include nights, weekends, and holidays as needed. Requirements: Education and Experience: · High school diploma or equivalent required; associate or bachelor’s degree in business, hospitality, facility management, or a related field preferred. · Minimum three (3) years of experience in the management of facilities, events, or general operations required. · Prior supervisory experience required; experience in a unionized and/or non-profit environment preferred. Knowledge, Skills & Abilities: · Strong leadership and supervisory skills; able to motivate teams and ensure accountability. · Knowledge of facility operations including housekeeping, engineering, security, and event setup. · Ability to manage time effectively, prioritize tasks, and adapt to changing needs in a fast-paced environment. · Comfortable making sound, independent decisions and resolving problems under pressure. · Strong communication and interpersonal skills to work with staff, clients, and vendors. · Familiarity with OSHA safety regulations and emergency procedures; able to ensure a safe work environment. · Strong computer skills, including familiarity with scheduling and facility management software. · Ability to read and interpret event layouts, schedules, and operational plans.

Job Description Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Alpine Software: Banyan's Portfolio Company Alpine Software, founded in 1994 and based in Rochester, NY, develops and sells leading SaaS products to fire departments, serving over 600 customers primarily across the US. Our flagship product, RedNMX, offers a comprehensive suite of fire department management tools, including dispatching, call reporting, personnel management, inventory management, and mobile tracking. Title: Business Development Representative Reports To: Director of Sales Location: Rochester, New York (Hybrid) Role Description • Product knowledge is paramount. Develop a deep understanding of Alpine's software and how it serves our customers., • Represent Alpine Software at trade shows, industry events, and in-person networking opportunities., • Identify quality prospects within an assigned territory through emails, meetings and phone calls., • Manage and build a sales pipeline, • Support discovery with assigned agencies on their needs for end-to-end software solutions., • Maintain current understanding of public safety industry including software ecosystem, trends, performance indicators, competitive landscape, and business practices., • 2+ years of quota carrying sales experience, ideally within the public sector or a SaaS organization Public Safety software experience (preferably in Fire or Emergency Management)., • Strong organization & communication skills with both customers and internal teams., • Ability to lead, collaborate, and work autonomously in a fast-paced start-up team environment with a positive attitude., • Precise attention to detail in written, verbal, communication, and interpersonal skills., • Proficient with CRM, Microsoft Office and collaboration tools., • Ability to harness financial data to inform decisions, • Proven track record of achieving or exceeding quota goals., • Opportunity to work in a mission-driven company serving first responders., • Hands-on sales training and mentorship to help you build a career in software sales., • Growth opportunities as the company expands., • Remote flexibility with occasional travel., • Competitive compensation package with base salary + commission. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: • Verify that all communications from our recruiting team come from an @banyansoftware.com email address., • Remember, employers will never request payment or banking information during the hiring process.

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Take the next step in your career as our new Aldi Customer Service Representative (Remote) to maintain accurate records and documentation, work collaboratively across teams and departments, and coordinate tasks to ensure deadlines are met.

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Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and assist with processing returns and exchanges.

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