Field Service Technician
1 day ago
West Valley City
Job Description LACO Technologies is seeking an experienced Field Service Technician. We are looking for someone passionate about providing superior customer support and service with a proven history of problem-solving. As a Field Service Technician, you will be responsible for meeting the daily service maintenance and repair needs of our customers’ equipment. We need someone who can establish and maintain strong business relationships with our customers and vendors. You will be LACO’s representative to our customers performing warranty and service on their equipment. At LACO Technologies we strive to offer our employees a work/life balance with flexible start and stop times, the possibility to work a 9-80 work schedule with alternating Fridays off, and a generous PTO program. LACO Technologies is a leading manufacturer of custom leak testing and vacuum systems. The systems that we design allow our customers to make difference in many industries. We manufacture products for world-class companies like SpaceX, Lockheed, Apple, Google, BioFire, and Tesla. Each system we manufacture is unique to our customers’ needs, so each day presents new concepts and builds that make the day-to-day work anything but ordinary. Requirements: • 3-5 Years of service or maintenance experience., • Basic troubleshooting, maintenance, and repair on designated equipment, • Completing preventative maintenance and field modifications, • Ordering and managing repair parts cycle time., • Keeping up to date on administrative responsibilities such as maintaining customer service logs and maintaining internal service, • Maintaining daily communications with customers to ensure resolution and proper follow-up, • Maintaining tools and test equipment and ensuring they are properly calibrated., • Ability to manage large complex projects with skills in both mechanical and electrical industrial automation., • Ability to be adaptive to various project sizes and types., • Ability to create a bill of materials on drawings and in ERP systems., • Ability to thrive in a demanding environment while exhibiting accuracy and decisiveness., • Ability to work within timelines and schedules., • Experience with automated systems, sensors, digital I/O, etc., • Comfortable with face-to-face communications in all situations., • Must be a U.S. Citizen Education & Experience: The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education, and training, which provides the necessary knowledge, skill, and abilities would be acceptable. • Experience diagnosing and repairing mechanical and electromechanical equipment., • Experience servicing and troubleshooting vacuum systems and leak detection instruments is a plus., • Experience troubleshooting and responding to customer concerns., • Proficient in safety standards and wiring, • Understand and apply proper electrical standards, such as NFPA 79, • Proven record of being dependable and accountable., • Excellent analytical, interpersonal, and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner., • Ability to work in a fast-paced, self-directed environment., • Resourceful, with the ability to work independently., • 3-D Drafting design using SolidWorks or comparable 3-D software package a plus, • 2-D prints for manufacturing and shop-use, • Experience in pneumatic design and general industrial automation, • The ability to read, understand, and create electrical schematics is a plus., • The ability to multi-task activities shifting priorities. Able to work productively in a pressurized environment. Working Conditions: • Clean climate-controlled work area, • Standing for extended periods, • Overnight weekday travel is required. Typically, 50%. Compensation and Benefits: • Pay: $80,000 - $85,000 per year, • Shift: 5 days a week Monday-Friday Full-Time. Flexible work schedules with opportunity for a 9/80 work schedule with alternating Fridays off., • Benefits package includes medical, dental, vision, short term disability, life insurance, and 401K with match, paid holidays, paid time off, continuing education opportunities including tuition reimbursement program, periodic company parties, and lunches., • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran., • EOE, including disability/veterans. Company DescriptionLACO specializes in designing and manufacturing specialized and custom vacuum and leak testing equipment serving domestic and international markets. At LACO, the systems that we manufacture are unique to our customers’ needs and our processes are critical to the success of our systems and customer satisfaction. LACO Technologies is committed to driving excellence and innovation. We value growth and development of our employees and strive to foster a culture of continuous learning and improvement. At LACO Technologies we strive to give our employees a great work-life balance. We offer our employees the opportunity to participate in a 9/80 work schedule giving our employees every other Friday off. This benefit, along with our flexible scheduling options and generous PTO offering makes LACO a company worth considering for employment. We are a leading-edge technology company serving the Aerospace, Automotive, Medical/Pharmaceutical, and other technology industries. LACO's customers are the likes of SpaceX, Apple, NASA, Northrop Grumman, Lockheed, Boeing, and Merck. Come work where you will get a small company feel with big company opportunities, benefits, and technology.LACO specializes in designing and manufacturing specialized and custom vacuum and leak testing equipment serving domestic and international markets. At LACO, the systems that we manufacture are unique to our customers’ needs and our processes are critical to the success of our systems and customer satisfaction.\r\n\r\nLACO Technologies is committed to driving excellence and innovation. We value growth and development of our employees and strive to foster a culture of continuous learning and improvement.\r\n\r\nAt LACO Technologies we strive to give our employees a great work-life balance. We offer our employees the opportunity to participate in a 9/80 work schedule giving our employees every other Friday off. This benefit, along with our flexible scheduling options and generous PTO offering makes LACO a company worth considering for employment.\r\n\r\nWe are a leading-edge technology company serving the Aerospace, Automotive, Medical/Pharmaceutical, and other technology industries. LACO's customers are the likes of SpaceX, Apple, NASA, Northrop Grumman, Lockheed, Boeing, and Merck. Come work where you will get a small company feel with big company opportunities, benefits, and technology.