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  • General Manager
    General Manager
    2 hours ago
    $67000 yearly
    Full-time
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Shift Leader
    Shift Leader
    10 days ago
    $20–$23 hourly
    Part-time
    Melrose, The Bronx

    Join our team as a Shift Leader, where you will play a crucial role in overseeing daily restaurant operations and ensuring an exceptional experience for every guest. This leadership position offers an exciting opportunity to develop your management skills while making a tangible impact on guest satisfaction within a fast-paced environment. Key Responsibilities: • Supervise and coordinate all daily restaurant activities during your shift, ensuring team members deliver excellent customer service and adhere to company standards., • Manage inventory control by monitoring stock levels., • Operate POS systems, specifically TOAST POS, for accurate order processing, cash handling, and transaction reconciliation., • Ensure the cleanliness and organization of both kitchen and front-of-house areas, supervising food production and catering orders as needed., • Promptly and effectively handle customer inquiries or complaints to resolve issues and maintain a positive dining atmosphere., • Assist with essential shift management tasks, and ensuring compliance with health regulations. Qualifications: • Proven experience in a supervisory or management role within the food service industry., • Extensive knowledge of , kitchen management, and food safety standards., • Hands-on experience with Toast POS systems for efficient transaction processing., • A strong background in customer service, preferably within fast-food or hospitality settings., • Experience in inventory control, cash handling, and food production is highly desirable., • Prior involvement in restaurant management roles, including shift management or assistant manager positions, is preferred., • Associate degree (Required)., • Minimum of 1 year of experience in quick service & fast food restaurants (Required)., • English language proficiency (Required)., • Must possess a Food Handlers permit for New York State (Required)., • Availability for both Day and Night Shifts (Required)., • This is an in-person position. Benefits: • Employee discount, • Paid training

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  • Kitchen Assistant
    Kitchen Assistant
    1 month ago
    $15 hourly
    Part-time
    West Bronx, The Bronx

    We are seeking experienced Team Members for our Sunnyside location. Our ideal candidate thrives in a fast-paced, food service environment with an energetic and positive team spirit. Team members will be cross-trained in all areas to allow for flexible scheduling and coverage. Scheduling will include weekdays and/or weekend hours. Scheduling can be discussed further during the interview process. We are looking for part-time candidates to start, with the potential for more hours depending on skill level and business needs. Responsibilities and Duties: • Safely operate kitchen equipment (e.g., fryer, gas range), • Prepare incoming food orders to customer specifications, • Assemble and pack food orders, • Participate in cleaning projects and upkeep of stations, • Ensure proper food handling procedures are followed, including wrapping, labeling, stocking, storing, and rotating, • Provide excellent customer service with a friendly and energetic spirit, • Clean and stock work areas Qualifications: • Highly responsible and dependable, • Punctuality is essential, • Ability to operate effectively in a fast-paced environment, • Physical stamina to stand for extended periods and move swiftly throughout the establishment, • Positive energy with a growth mindset is a must, • Good comprehension skills when given directions for specific tasks, • Able to answer the phone and demonstrate good communication skills when interacting with customers, • While experience in the food industry is not mandatory, candidates will be expected to learn quickly and complete tasks promptly.

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    No experience
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  • Busser/Food Runner
    Busser/Food Runner
    2 months ago
    Part-time
    Englewood

    The successful candidate will play a key role in contributing to our customer satisfaction goals. We'd like to interview you if you're a seasoned kitchen team member looking for the opportunity to grow and can handle all of the below responsibilities/requirements. Send us your current work status and availability to interview. Key Requirements: Friendly demeanor- able to greet and serve customers in a friendly manner Ability to stand for a long time Accuracy and speed in executing assigned tasks Familiar with industry’s best practices Dedication to teamwork Responsibilities Set up and stocking stations with all necessary supplies Answer, report and follow Managers instructions Comply with nutrition and sanitation regulations and safety standards Prepares dining room for patrons by setting tables and stocking all necessary supplies prior to the beginning of service Maintains table settings by removing finished courses and replenishing utensils as necessary Refilling water glasses Supports wait staff by assisting them with delivery of food and retrieval of any supplies they may require Maintains a clean and sanitary bussing station Ensuring the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas. Preparing dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations. Disposing of the trash at close of restaurant Must be able to lift 50lbs minimum Responsible for cleaning restrooms throughout the shift and maintaining cleanliness of Indoor and Outdoor Dining areas • You must be legal to work in the United States Pay Frequency: Weekly Tips Included

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  • Head Chef and Kitchen Manager
    Head Chef and Kitchen Manager
    2 months ago
    $17–$18 hourly
    Full-time
    West Bronx, The Bronx

    Job Summary We are seeking a dynamic and experienced Head Chef and Kitchen Manager to lead our culinary team with passion, precision, and innovation. This pivotal role combines creative menu development, exceptional food quality, and efficient kitchen operations to deliver an outstanding dining experience. The ideal candidate will excel in team leadership, food safety, and kitchen management, ensuring seamless service in a fast-paced, high-standard environment. This position offers an exciting opportunity to shape our culinary offerings while maintaining operational excellence and fostering a positive team culture. Duties Lead the overall management of the kitchen, including supervising culinary staff, ensuring adherence to food safety standards, and maintaining high-quality food production. Develop innovative menus that align with brand standards and cater to diverse dietary needs, including fine dining and catering services. Oversee inventory control and food management processes to minimize waste and optimize costs without compromising quality. Manage daily kitchen operations, including shift scheduling, food preparation, and ensuring timely food service delivery. Supervise banquet events and catering functions, coordinating with event planners to meet client specifications. Maintain strict compliance with health regulations and safety protocols related to food handling and sanitation. Foster a collaborative team environment through effective leadership, training, and mentorship of kitchen staff. Experience Proven experience as a Head Chef or Kitchen Manager in a high-volume restaurant or hospitality setting. Extensive culinary expertise with a strong background in food preparation, cooking techniques, and menu planning. Demonstrated supervisory experience managing diverse kitchen teams in fast-paced environments. Familiarity with banquet operations, catering services, and fine dining standards. Knowledge of inventory management systems, food safety regulations (such as HACCP), and food industry best practices. Experience overseeing dietary accommodations and managing the dietary department is highly desirable. Strong leadership skills with the ability to motivate staff, manage shifts effectively, and uphold exceptional service standards. Join us as we create memorable culinary experiences by leading with innovation, integrity, and enthusiasm! This role is integral to our success in delivering top-tier food service while nurturing a motivated team dedicated to excellence in every plate served. Pay: $17.00 - $18.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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