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We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is essential, as you'll be setting work schedules, making sure we comply with health and safety restaurant regulations and maintaining a clean functional premise. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Responsibilities: Coordinate daily Front of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity. Ensure compliance with sanitation and safety operations. Manage restaurant's good image and suggest ways to improve it Observe operational costs and suggest measures to cut waste Promote the brand in the local community through word-of-mouth and restaurant events in teamwork with GM Recommend ways to reach a broader audience (e.g. discounts and social media) Train new and current employees on proper customer service practices Supervise policies and protocols that maintain the restaurant operations Uphold good communications between management, kitchen and FOH staff Skills: Proven work experience as a Restaurant Manager, Restaurant Service Manager, Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like Toast, OpenTable, Delivery Apps Strong leadership, motivational and people skills. Job Types: Full-time, Part-time Pay: $70,000.00 - $80,000.00 per year Expected hours: 15 – 20 per week Shift: 8 hour shift Evening shift Morning shift Experience: Restaurant management: 3 years (Preferred) Language: Spanish (Preferred) License/Certification: Food Handler Certification (Preferred) Work Location: In person
We are currently seeking a dynamic and customer-oriented Optical Receptionist/Sales Person to join our team. As the first point of contact for our customers, you will play a crucial role in creating a positive and welcoming experience. Your responsibilities will include: 1. Customer Service: Greet and assist customers in a friendly and professional manner, providing information about our services and products. 2. Appointment Scheduling: Manage appointment bookings and reminders to ensure efficient flow in the optical center. 3. Sales: Assist customers in selecting eyewear, lenses, and accessories by understanding their needs, preferences, and prescription requirements. 4. Product Knowledge: Stay up-to-date with the latest eyewear trends and product offerings to provide accurate information and recommendations to customers. 5. Administrative Tasks: Handle administrative duties such as verifying insurance information, processing payments, and maintaining patient records. 6. Inventory Management: Monitor and maintain inventory levels, ensuring the availability of popular eyewear brands and styles. 7. Customer Follow-Up: Provide post-sales support and follow-up with customers to ensure their satisfaction with their eyewear. Qualifications: - Previous experience in a similar role, preferably in the optical industry.