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Job DescriptionABOUT THE LUCAS MUSEUM OF NARRATIVE ARTOpening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career. Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces. POSITION SUMMARY The Lucas Museum is deeply committed to delivering an exceptional and memorable experience for every visitor. The Visitor Services team plays a vital role in bringing this vision to life by creating a welcoming, engaging, and seamless experiences throughout the museum journey. Reporting to the Sr. Manager, Visitor Services, the Supervisor, Visitor Services will play a key role in ensuring the smooth day-to-day operations of the museum while contributing to the growth and success of the museum. This role will help lead our frontline visitor services team across a variety of assignments, including ticketing, cash handling, theater ushering, guest engagement, guided tours, wayfinding and general guest services. The Supervisor will serve as a visible and approachable leader on the museum floor, ensuring operational excellence, fostering a positive team culture, and helping create enriching and inclusive experience for all visitors. Responsibilities * Partner with the Visitor Services leadership on staff resourcing, scheduling, standard operating procedures, and special projects as needed * Assist Visitor Services leadership with interviewing, onboarding, and training frontline staff to ensure consistency in service delivery and operational excellence * Supervise, mentor, and provide coaching to frontline Visitor Services staff * Serve as an escalation point for Museum guests, ensuring a positive visitor experience and delivering exceptional service to both internal and external stakeholders * Maintain a thorough understanding of the Lucas Museum’s policies, programs, and offerings, tailoring communication to visitors to aid them in navigating their experience * Promote, sell, and provide support for ticket sales and membership program * Share relevant information to colleagues, members, and visitors through clear communication * Ensure all publicly accessible spaces are impeccably clean and visitors act in accordance with the Museum’s policies, escalating issues to the Visitor Services management team as needed * Support special Museum initiatives, including public programs, events, VIP experiences, tours, and cross-departmental activations * Lead department training of Visitor Services Associates team and other organization wide initiatives * Ensure our Visitor Experience team adheres to local safety protocols and policies and ensure compliance with local state and federal employment laws * Performs other special projects and tasks as required by the Visitor Services management team Qualifications * 2+ years of experience as a Guest Experience Lead or Supervisor, or supervisory experience hiring, training, and coaching frontline staff, preferably for an arts & cultural institution or prominent consumer brand * 3+ years of experience in a high-volume, guest service-oriented environment * Knowledge of health and safety standards and maintaining OSHA compliant operations in California * Excellent communication and negotiation skills * Excellent team management skills Core Competencies * Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision. * Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible. * Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders. * Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity. * Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely. * Building Trust & Relationship Management * * Accountable Ownership and clearly shares information and the "why" behind decisions. * * Asks for and values the opinions of others. Displays empathy when listening. * * Acknowledges when trust has been broken and focuses on rebuilding. * * Relates comfortably with people across levels, functions, cultures, and geographies. Identifies interpersonal and group dynamics and reacts effectively. * Accountable Ownership * * Takes ownership of outcomes, positive or negative, without blaming others within the team or cross-functionally. * * Recognizes when they are not approaching a situation with accountability but instead with a blame mindset. * * Takes accountability for assigned tasks and executes on deliverables in a timely manner. * Strategic Alignment & Execution * * Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values. * * Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model. * * Displays critical thinking when faced with a challenge by asking probing questions and looking for connections. EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIBThe Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged. The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job. *** MISSION AND VISION The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society. VALUES Our internal and external practices are shaped by the following beliefs and behaviors. People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art. Inspired: We believe that art can move you to feel, think, reflect, and act. Collaborative: We believe that nimble thinking and working together yield exponential results. STRATEGIC PRIORITIES Narrative Art: Amplify the social impact of storytelling and illustration. Community: Connect to a broad and diverse public. Operational Excellence: Create a healthy and durable institution. All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve. Salary and titles will be assigned commensurate to the successful candidates’ education and experience. An attractive compensation package will be offered to the successful candidate(s).

Job Description TITLE: Library Associate – Legal Education COMPANY: LA Law Library FULL/PART TIME: Full Time SCHEDULE: Monday-Friday, 9:15am-6:00pm SALARY: $22/hour ABOUT LA LAW LIBRARY LA Law Library is a vibrant community education center in Los Angeles County and a leader in providing public access to legal knowledge, putting national and international sources of law into the hands of those seeking legal information. In addition to acting as the curator and cultivator of a superior collection of legal resources comprised of nearly one million volume equivalents -- including one of the nation’s largest foreign and international law collection, LA Law Library serves as a gateway to legal information and a navigator facilitating access to the legal system for those who do not have or cannot afford legal representation. Our staff serves more than 100 thousand patrons annually, both nationally and globally, and the number continues to grow daily as new programs and workshops are developed with the assistance of our many partners to provide innovative legal research technology and services. POSITION INFORMATION LA Law Library currently seeks an energetic, flexible, and team-oriented Library Associate for Legal Education. The successful candidate should demonstrate excitement about outreach, education and serving the public, possesses experience and the aptitude for excellent customer service, preferably within a public library setting, and has a willingness to learn. They will provide qualified assistance and referrals to users in navigating law-related library resources and websites while also possessing the ability to work independently and exercise sound judgment in a busy library environment with a minimum of supervision. RESPONSIBILITIES: The Library Associate responsibilities are divided into five (5) primary categories: Legal Education Development; Outreach and Development; Administrative; Direct Patron Services; and Other Responsibilities as assigned. Under the general guidance and direction of the department Director, and in coordination with departmental staff, this position requires the ability to work independently and employ proactive thinking, sound judgment and diplomacy. Legal Education Development • Works with the Director to develop content for classes taught by Library staff and Volunteer attorneys, • Assists the Director in providing oversight and guidance in the development and maintenance of class content through regular review of materials and interface with instructors in the interest of maintaining relevance, timeliness, compliance with updated changes in the law and other quality control concerns., • Develops associated class support materials for various patron groups, including self-represented litigants, attorneys, paralegals, business owners and entrepreneurs, and the general public., • Travels as assigned to remote locations to assist with on-site education, reference and research services., • Identifies patron legal education needs and works with Director and Managing Librarian to analyze/develop appropriate training programs provided by both in-house and external instructors. • Stays abreast of changes in the law to help ensure continuity and accuracy of LA Law Library instructional class content., • Ensures the department follows established timelines and calendaring procedures for scheduling educational classes in Main and remote locations., • Plans, calendars and executes Minimum Continuing Legal Education (MCLE) programs according to California State Bar rules, and handles CIMCE Multiple Activity Provider renewal process., • With assistance from the Director and Managing Librarian, handles the ABA guided MCLE accreditation renewal process., • In coordination with the Administrative Technician, maintains MCLE and other class and workshop statistics., • With the Director, establishes and maintains relationships with legal professionals and organizations to develop and implement Legal Education programs., • Documents and implements policies and procedures regarding the library’s legal education programs and evaluation process., • With the Director, establishes and maintains a roster of volunteer speakers and/or instructors., • Works with the Managing Librarian to assist with selection of new multimedia MCLE collection materials., • Develops and maintains pathfinders, bibliographic resources and research guides in print and on the MCLE and CIMCE section of the library’s website. Outreach and Development • Supports the Director and Managing Librarian in the development of Legal Education partnerships and opportunities for joint collaboration, • Supports partnerships with outside organizations to enhance services for specific audiences., • Assists in coordination and implementation of outreach related activities aimed at current and potential speakers and partnering organizations Administrative • Compiles and archives statistics and assists with the development of special reports, • Coordinates support staffing to ensure seamless coverage of services provided to patrons participating in library programs, • Maintains and updates designated program-related administrative documents and records, • Conducts administrative-related communications with specific patron constituents, program providers and partners, • Participates in development and implementation of strategic plans and documentation of objectives and projects, • Participates in the tracking of best practices for the administrative operations of specific departmental programs and recommends solutions to issues arising from department operations Direct Patron Services • In cooperation with other departments on an as needed basis, assists in providing public counter service to patrons, including locating materials, directing patrons to resources, supporting branch and partnership locations or providing circulation services, • Refers users to Reference Librarians for additional help in locating and using needed resources, • Responds to patron inquiries and prioritizes requests, consulting with the designated Managing Librarian as needed, • Assists with the development and preparation of materials and programs for Spanish and other non-English language speakers Other Responsibilities as assigned • Participates in orientation and training of new staff members., • Participates in library-wide projects and programs., • Provides public counter support and services, • Other related duties as required. REQUIRED QUALIFICATIONS: Required • BA or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities associated with coordinating and supporting legal education and/or library administrative work., • Computer literacy required (MS Office, including Excel, and Google Docs), • Aptitude for complex, analytical, detailed work and schedule management, • Interest in outreach and promotion of new and innovative program ideas, • Ability to work independently while exercising sound judgment to seek guidance, direction, and support from supervisor and team members, • Excellent written and oral communication skills, • Experience working directly with a diverse public population with sensitivity to varying levels of literacy competencies and/or economic/social/educational challenges, • Experience working with legal and other industry professional, • Excellent written and oral communication skills, • Ability to work as part of a team across departmental lines Preferred • Experience working in a public library and/or law firm, • Proficiency in Spanish, • Demonstrated commitment to service and social justice, • 1-2 years of experience planning, coordinating and organizing CIMLE and MCLE selection and/or continuing legal education programs for legal professionals and the general public BENEFITS LA Law Library currently offers a comprehensive benefits package including paid leave accruals, 14 paid holidays, life and long-term disability insurance, Aflac Insurance; as well as a transportation allowance/reimbursement program for using public transit or free parking if you drive. EQUAL OPPORTUNITY EMPLOYER LA Law Library is an equal opportunity employer. It does not discriminate against qualified employees or applicants based on race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship status, age, marital status, physical disability, mental disability, medical condition, sexual orientation, military or veteran status, genetic information, or any other characteristic protected by applicable state or federal law. Equal employment opportunity will be extended to all persons in all terms and conditions of employment. To apply for this position please submit your resume and cover letter via Indeed.com or ZipRecruiter.

Job DescriptionDescription: THE BROAD The Broad’s mission is to make contemporary art accessible to the widest possible audience. Founded in 2015 on Grand Avenue in downtown Los Angeles by philanthropists Eli and Edythe Broad, the museum offers free general admission and presents an active Program of special exhibitions and innovative live events, all within a landmark building designed by Diller Scofidio + Renfro. Welcoming around 900,000 visitors per year, The Broad is a bustling public space and serves as home to the Broad collection, one of the world’s leading collections of postwar and contemporary art, which continues to grow as new artists and artworks are added. The museum is also the headquarters of The Broad Art Foundation’s worldwide lending library, which has been loaning collection works to museums around the world since 1984. An expansion of the museum will open before the 2028 summer Olympics in Los Angeles, creating even greater public access. ABOUT THE POSITION In support of The Broad’s mission, the Security team implements and continuously evolves a safety program to protect visitors, staff, artwork, and the facility. Working in close collaboration with the Visitor Experience team, Security champions the museum’s mission by helping to create access to the widest possible audience. The Security team strives to create a welcoming, inclusive environment for all visitors in support of The Broad’s mission-focused, best-in-class visitor experience program — modeling exemplary standards of service, leadership, and engagement both inside and outside the galleries. Reporting to the Director of Security, the Security Manager supports the execution and day-to-day operations of this program. DUTIES AND RESPONSIBILITIES Operations • Support the Director of Security in overseeing the daily operations of the Security team., • Creates and maintains a secure environment through effective, personable, and empathetic enforcement of security and safety policies and procedures, championing access for the widest possible audience while ensuring a welcoming, inclusive experience that reflects The Broad's exemplary standards of service, leadership, and engagement both inside and outside the galleries., • Manages Security team in the absence of the Director of Security., • Supports the Director of Security in the day-to-day security operations, including supervising security supervisors and coordinating with contract security vendors to ensure alignment with museum standards., • Sets and reinforces de-escalation as the standard approach for addressing security concerns, working to resolve incidents calmly, safely, and effectively., • Responds to security incidents using de-escalation techniques and sound judgment to ensure safe and effective resolution., • Implements and reinforces security best practices across the Security team, staying apprised of industry trends and informing the Director of Security accordingly, while ensuring the highest standards of conduct, appearance, and performance are consistently met., • Continuously evaluates the effectiveness of security policies, procedures, operations, and equipment and, in consultation with the Director of Security, develops and implements improvements as needed., • Uses and manages the organization’s CCTV, access control/intrusion detection, and fire/life safety systems., • Collaborates with the Director of Security on budget development and management., • Conducts audits of security programs to ensure compliance with applicable policies and statutes., • Conducts periodic safety inspections of security equipment and security assessments of museum facilities and grounds., • Provides first aid services as needed for visitors and staff., • Leads incident response efforts, including conducting investigations of visitor and staff complaints, and other security-related incidents., • Positively responds and addresses security concerns from visitors and museum staff in a timely manner while developing and maintaining positive relations with visitors, staff and management., • Develops and administers safety and security training for Broad staff and works with contract security vendors to support alignment with museum safety and security standards., • Provides ongoing training and development to the security officers to ensure alignment with The Broad mission and with industry standards and practices., • Actively mentors security staff to embody the museum’s values of welcoming, inclusive visitor engagement, modeling exemplary standards of service and professionalism both inside the galleries and outside, and fostering a shared commitment to championing The Broad’s mission across the Security team. Professional Background • High school diploma or equivalent required; minimum of 5 years of supervisory experience in security, military, or law enforcement., • Knowledge of security and emergency protocols., • Basic knowledge of data networks, cabling/connectivity, and desktop/server hardware and software, including troubleshooting, and configuration., • Demonstrated ability to lead, supervise, motivate, and develop staff and external service providers., • Strong judgment, problem-solving, conflict resolution, and decision-making skills., • Ability to handle tense or challenging interactions with composure and demonstrated experience utilizing de-escalation techniques. Experience modeling this approach for a team., • Excellent communication skills, with the ability to interact effectively and professionally with all audiences and maintain a positive yet firm approach in high-stress situations., • Ability to build and maintain effective working relationships across a large, diverse organization., • Passion for The Broad’s mission to create access to art for the widest possible audience, and understanding of the role Security plays in fulfilling this mission., • Proven experience in visitor-facing or customer service roles, with a strong commitment to delivering a welcoming and inclusive experience., • Demonstrated cultural awareness and sensitivity in all interactions, with a commitment to fostering an equitable, inclusive, and accessible environment for staff, vendors, and visitors., • Strong writing and computer skills in Microsoft Office, with the ability to prepare reports, documentation, and communications., • Valid First Aid and CPR certification by the American Red Cross or be able to obtain within 90 days of hire., • Ability to pass federal, state, and city security clearances., • Valid driver's license and ability to drive as needed to support incident response, operational needs, and secure transport coordination., • Experience operating CCTV, access control/intrusion detection, and fire/life safety systems., • Performance of essential functions requires regular mobility including walking, climbing stairs, and standing for extended periods, both indoors and outdoors in varying weather conditions., • Work may require strenuous physical activity related to responding to emergencies or alarms., • Must be able to remain stationary as well as frequently move around public areas of the museum for extended periods of time, including outdoor deployments at ticketing and public-facing areas of the museum managing visitor arrivals in various weather conditions. Work is performed both inside the museum and outdoors. This role requires both remaining stationary as well as frequently moving about the museum galleries to assist visitors through the museum, protect the safety of the artwork, answer questions, and provide a range of information to visitors. SCHEDULE The work schedule for this position involves evening and weekend hours, including some holidays. PAY RANGE $80,000 - $100,000 annually, based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. BENEFITS • Medical, Dental, and Vision., • Employer paid short-term disability, long-term disability, and basic life insurance., • 401(k) up to 4% match, with immediate vesting., • Additional generous 5% retirement contribution to eligible employees., • Accrued vacation, sick, volunteer days, and a floating holiday., • Free parking or free LA Metro pass or bike/walk stipend. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Employment is contingent upon a satisfactory background and reference checks. TO APPLY Please submit your resume and letter of interest. We will only contact candidates selected for further consideration. No phone inquiries please. EQUAL OPPORTUNITY EMPLOYER The Broad is an equal opportunity employer, and we aspire to reflect the diversity of Los Angeles in both our staff and our visitors. It is the practice of The Broad to offer equal opportunity consistent with applicable federal and state law in all aspects of employment. All employment decisions will be made in compliance with applicable federal and state laws prohibiting discrimination on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), religion, creed, color, national origin, ancestry, marital status, sex, pregnancy, gender, gender identity, gender expression, age, medical condition (as defined by California law and including Acquired Immune Deficiency Syndrome (AIDS), actual or perceived), genetic information, physical or mental disability, sexual orientation, military or veteran status, having filed a discrimination complaint or any other status protected by applicable law. The Broad believes that by actively building a diverse workforce we can innovate, inspire, and engage with the widest possible audience. Reasonable accommodation will be made for qualified candidates with disabilities in accordance with the ADA and the ADAAA. Statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the job.

Job DescriptionSalary: $135k-$165k per Year DOE Location: NYC or LA preferred (remote considered for exceptional candidates) Reports to: Head of Product and Engineering About Sun Day Sun Day is a tech-driven consumer carwash chain reimagining a legacy category. Founded by leaders from Blue Bottle Coffee, Modern Animal, and Square, were building premium, experience-first locations across California with ambitious growth ahead. We currently operate 6 locations, with our 7th launching soon, and are at an inflection point where design quality directly impacts customer trust, conversion, and long-term retention. The Role Were looking for a Design Lead to own design across Sun Days digital and on-site experiences, operating at the intersection of product design, brand expression, and customer experience. Youll work closely with a small, senior engineering team and company leadership to shape how customers, members, and operators interact with Sun Day every day, from first impression to repeat visits. This role starts product-heavy and expands into broader brand and marketing ownership as we grow. What Youll Own • Product Design: Own end-to-end design for our POS, member web app, admin tools, and marketing site, • Brand Expression:Maintain and evolve our visual language across digital products, on-site screens, and all other customer touchpoints, • Design Systems: Build and scale a shared component library across multiple products and platforms, • Customer Experience:Identify UX friction, experiment with solutions, and ship improvements that drive conversion, retention, and clarity, • Marketing & Growth Assets:Support new location launches, promotions, referrals, loyalty, and lifecycle initiatives What Youll Work On • Reimagining our POS and core product surfaces used across every Sun Day location, • Designing intelligent on-site screens and customer-facing experiences that adapt in real time, • Creating seamless, AI-assisted member onboarding, management, and recovery flows, • Building internal tools and workflows that help teams run smarter, more efficient locations, • Designing systems for offers, loyalty, referrals, and promotions that drive long-term membership growth Requirements Experience & Skills • 4+ years of product design experience, ideally on consumer-facing products, • Strong portfolio showing product thinking and visual taste, • Deep proficiency in Figma, • Experience designing for mobile screens, • Familiarity with design systems and scalable components, • Ability to clearly articulate design decisions and tradeoffs Mindset • Thrives in small, fast-moving teams with real ownership, • Comfortable with ambiguity and setting direction where none exists, • Has strong opinions, but iterates quickly and pragmatically, • Excited to modernize a traditional, physical-world business through software and design Bonus Points • Experience with retail, hospitality, or location-based businesses, • Familiarity with POS or operational software, • Adobe Creative Suite experience, • Early-stage startup background What We Offer • Competitive salary and equity, • Health, dental, and vision insurance, • Flexible PTO, • Real ownership and influence over product and brand direction, • Free car washes at any Sun Day location Next Steps Youll work directly with the CEO and Head of Product and Engineering to establish design foundations, ship meaningful improvements quickly, and help define what great design looks like at Sun Day. If youre excited about building thoughtful, high-impact design in a physical + digital business, wed love to see your work.

Job DescriptionABOUT THE LUCAS MUSEUM OF NARRATIVE ARTOpening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career. Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces. POSITION SUMMARY The Lucas Museum seeks a results-driven Manager, Retail Warehouse on our Revenue & Engagement team to help lead retail warehouse operations in support of the opening and ongoing operations of the Museum’s retail store. Reporting to the Director of Retail & Licensing Strategy, this role will be responsible for managing back-of-house inventory and merchandise to ensure availability of products that enhance the visitor experience. They will also lead a team of retail warehouse associates, providing coaching and development to team members to foster a positive and dynamic work environment. Responsibilities • Manage the day-to-day operations of the Museum’s retail warehouse, including inventory intake, storage, allocation, and distribution, • Oversee product flow from receiving through distribution to ensure accuracy, timeliness, and alignment with retail demand, • Ensure retail merchandise is properly staged, allocated, and delivered to sales channels on time, directly supporting sales performance and customer experience, • Develop, implement, and maintain standard operating procedures (SOPs) for warehouse and inventory management in alignment with Retail leadership, • Support warehouse opening procedures, including staffing plans, operational readiness, and inventory setup, • Build and manage a high-volume warehouse operation, ensuring efficient workflows and organization, • Maintain accurate inventory records and oversee cycle counts, audits, and reporting to ensure inventory integrity, • Coordinate with vendors and suppliers regarding deliveries, discrepancies, and logistics; serve as the primary escalation point for inventory-related issues, • Supervise, schedule, and support back-of-house retail staff, including assigning work, monitoring productivity, and managing performance, • Provide training, coaching, and ongoing feedback to Retail Warehouse Associates in partnership with Retail leadership, • Ensure compliance with health and safety standards, inventory control practices, and applicable local, state, and federal regulations, • Partner with the People & Culture team to support hiring, onboarding, and training of warehouse staff, • Collaborate with Retail and Revenue & Engagement teams to support product launches, restocks, and promotions through effective inventory execution, • Uphold and model the Museum’s commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging in team leadership and daily operations Qualifications, • 10+ years of experience in a Retail Operations role, preferably for an arts & cultural institution or prominent consumer brand, • 7+ years of management experience hiring, training, and coaching retail staff, • Knowledge of retail inventory management, • Knowledge of health and safety standards and maintaining OSHA compliant operations in California, • Excellent communication and negotiation skills, • Excellent team management skills Core Competencies, • Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision., • Courageous Communication: Intentionally works well with others both on the team and cross-functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible., • Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates, and values feedback from team, peers, and leaders., • Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity., • Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely., • Building Trust & Relationship Management : Accountable Ownership and clearly shares information and the "why" behind decisions. Asks for and values the opinions of others. Displays empathy when listening. Acknowledges when trust has been broken and focuses on rebuilding. Relates comfortably with people across levels, functions, cultures, and geographies. Identifies interpersonal and group dynamics and reacts effectively., • Accountable Ownership: Takes ownership of outcomes, positive or negative, without blaming others within the team or cross-functionally. Recognizes when they are not approaching a situation with accountability but instead with a blame mindset. Takes accountability for assigned tasks and executes on deliverables in a timely manner., • Strategic Alignment & Execution : Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values. Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model. Displays critical thinking when faced with a challenge by asking probing questions and looking for connections. EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIBThe Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged. The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job. *** MISSION AND VISION The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society. VALUES Our internal and external practices are shaped by the following beliefs and behaviors. People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art. Inspired: We believe that art can move you to feel, think, reflect, and act. Collaborative: We believe that nimble thinking and working together yield exponential results. STRATEGIC PRIORITIES Narrative Art: Amplify the social impact of storytelling and illustration. Community: Connect to a broad and diverse public. Operational Excellence: Create a healthy and durable institution. All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve. Salary and titles will be assigned commensurate to the successful candidates’ education and experience. An attractive compensation package will be offered to the successful candidate(s).