Medical Assistant (OB-GYN & Internal Medicine)
16 days ago
Williston Park
Job Description JOB DESCRIPTION Medical Assistant (OB-GYN & Internal Medicine) Home Base Site + Float Support | Clinical Role with Clerical/Front Desk Coverage as Needed Employment Type: Full-Time / Part-Time (based on clinic need) Locations: Queens, Long Island (home base assigned; occasional float support may be required) Reports To: Nurse Manager, Practice Manager About TRUE HEALTH NY TRUE HEALTH NY is a multi-site outpatient medical group providing OB-GYN/Women's Health and Internal Medicine/Primary Care services across New York. We are committed to equitable, high-quality, patient-centered care and efficient clinic operations. Position Summary The Medical Assistant (MA) is a key member of the care team responsible for supporting providers and nursing staff in delivering high-quality clinical care. This position is primarily clinical, with clerical and front desk coverage responsibilities as needed to support patient flow and clinic operations. The MA will be assigned a home base location and may be asked to float to other sites occasionally based on staffing and operational needs. Essential Duties & ResponsibilitiesA) Clinical Responsibilities (Primary) • Room patients efficiently; support a busy outpatient schedule and maintain clinic flow., • Obtain and document vital signs, chief complaint, medications, allergies, and relevant history in the EMR., • Prepare patients for provider visits and ensure readiness for exams and procedures., • Assist providers with OB-GYN and Internal Medicine care, including (as applicable):, • Pap smears, pelvic exams, prenatal visits, and chaperoning sensitive exams., • Injections/immunizations and TB testing (PPD) per protocol., • EKGs and point-of-care testing (e.g., urine dip, urine pregnancy test)., • Specimen collection, labeling, handling, and preparing labs for pickup/processing., • Provide patient education within scope (pre-test instructions, procedure expectations, follow-up steps)., • Maintain clinical supplies and exam rooms: stock rooms, rotate supplies, check expiration dates, and keep rooms clean and ready., • Greet patients professionally and maintain a calm, respectful patient experience., • Support check-in/check-out, patient registration updates, and demographic verification., • Collect and verify insurance information; assist with eligibility verification as trained., • Obtain signatures for required forms/consents and ensure documents are scanned into the EMR., • Schedule appointments according to clinic guidelines and provider templates., • Perform reminder calls, follow-up calls, and no-show outreach when assigned., • Work collaboratively with providers, nursing, ultrasound (if applicable), and front desk teams., • Communicate clearly and respectfully with patients and coworkers., • Support clinic opening/closing duties as assigned., • Assist with quality initiatives, audits/logs, and workflow improvements as needed., • Float to other locations periodically (Queens/Brooklyn/Long Island) based on business need.Required Qualifications (Non-Negotiable), • High School Diploma or GED., • Graduate of an accredited Medical Assistant program and/or Medical Assistant certification (CMA/CCMA/RMA or equivalent)., • Current BLS/CPR certification (or ability to obtain within a specified timeframe)., • At least 1 year experience in a medical office/clinic setting (OB-GYN or Primary Care strongly preferred)., • Comfortable working in a fast-paced outpatient environment., • Strong professionalism: reliable attendance, punctuality, respectful communication., • Basic computer skills and comfort learning EMR systems.Preferred Qualifications (Strong Advantage), • Experience in OB-GYN/Women's Health and/or Internal Medicine., • EMR experience (eClinicalWorks or similar)., • Phlebotomy experience (if applicable to your sites)., • Bilingual (Spanish strongly preferred; other languages a plus)., • Experience supporting both clinical and front desk workflows in a high-volume clinic.Physical & Work Requirements, • Ability to stand/walk for extended periods and move between exam rooms., • Ability to lift/carry typical clinical supplies., • Comfort assisting with sensitive OB-GYN exams while maintaining privacy and professionalism.What Success Looks Like in This Role, • Patients are roomed on time; vitals and documentation are complete and accurate., • Providers are supported efficiently during exams and procedures., • Exam rooms are stocked, clean, and ready for the next patient.