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Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider,come build your future with United Rentals! As a member of the region finance team supporting the Region Finance Directors and Managers, the Senior RFA prepares analyses across a broad spectrum of business and financial metrics to seek opportunities to drive financial results. What you'll do: • Financial Reporting and Analysis:, • Preparation of analyses in key business areas of fleet/utilization, revenue and rates management, cost and operational improvements., • Assist in reviewing financial statements and proposing adjustments during the month-end close process., • Assist RFD & RFM in preparing for and coordinating region, district and corporate Quarterly Business Reviews., • Ad Hoc analysis as needed, • Budgeting and Forecasting, • Conduct reporting and analysis for region and field staff in support of the budgeting and forecasting process., • Assist in monitoring budgets and reporting on variances., • Operational Excellence:, • Work directly with field leadership to highlight opportunities for improvement and work with them to capitalize on those opportunities., • Assist in evaluating underperforming branches and providing recommendations for corrective action., • Support region and district initiatives for profitable growth., • Assist with financial training for key region, district, and branch staff., • Assist RFD and RFM in identifying best practices to promote throughout the region., • Other duties, • Acquisition support as required., • Participate in roll-out of region and corporate initiatives and special projects as required. Requirements: • Bachelor's degree in finance or accounting. Professional accounting designation and/or MBA preferred., • Minimum of 5 years of accounting or financial analysis experience., • Must possess strong PC skills (MS Word and Excel, including knowledge of advanced functions) and good oral and written communication skills., • Strong spreadsheet modeling and critical analysis skills., • SQL and Tableau skills are a plus, • Travel expectation of 25%Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: • Paid Parental Leave, • Employee Discount Program, • Career Development & Promotional Opportunities, • Additional Vacation Buy Up Program (US Only), • Early Wage Access through Payactiv (US Hourly Only), • Paid Sick Leave, • An inclusive and welcoming ___ Learn more about our full US ___ here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! The Leave of Absence (LOA) Administrator is responsible for the day to day administration of employee leave of absence (LOA) and accommodation cases. Effectively coordinate claims/LOA cases in compliance with all applicable federal/state/provincial legislation as well as company policy. Performs exemplary customer service and assistance to employees and business partners to achieve the goals and objectives as set forth by the Company. What you'll do: • Case administration of employee leave of absences and accommodation cases, • Provide information, guidance and direction to employees regarding leave of absence policies and procedures, • Process applicable disability claims forms efficiently and effectively with the related disability carrier and provide necessary updates, • Provide employees with a customized package of various time off options to support the appropriate potential paid and unpaid time off, • Responsible for all communications with employees, managers and HR Contacts during the duration of each case, • Maintains required leave documentation, responsible for verifying eligibility, classifying the leave type and updating the systems accordingly, • Work closely with team members in Payroll and Human Resources as needed, • Support the HR Contact and UR Legal Team through the interactive accommodation process, • Maintain required documentation regarding accommodation requests Requirements: • Bachelor's degree or equivalent/related work experience, • A minimum of 3-5 years related experience, • 1 -2 years of full cycle LOA experience, multistate preferred; Canadian provincial employment law knowledge a plus, • Highly organized, experience working in a fast-paced environment with numerous deadlines and competing priorities, • Thorough knowledge of Federal and State laws and rulings related to leaves (disability, parental and family leave) and the accommodation process, including the American's with Disabilities Act, • Ability to communicate effectively and develop positive working relationships with internal and external vendors and internal clients, • Excellent computer skills, especially with spreadsheets, databases and MS Office programs, • Demonstrate a commitment to diversity and inclusion, and fostering a collaborative, multicultural environment Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: • Paid Parental Leave, • Employee Discount Program, • Career Development & Promotional Opportunities, • Additional Vacation Buy Up Program (US Only), • Early Wage Access through Payactiv (US Hourly Only), • Paid Sick Leave, • An inclusive and welcoming ___ Learn more about our full US ___ here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Class A CDL Driver at United Rentals, your goal will be to assist in meeting Trench Safety needs of our customers by delivering equipment in a safe, timely, efficient, and courteous manner. At the same time, you will have the opportunity to advance your career and contribute to our company's tremendous success and unparalleled growth. Frequently interacting with our customers, you will serve as a company ambassador and will provide exceptional customer service. And since we're local, you'll be home every night. What you'll do: • Drop off and pick up equipment for customers, • Operate construction equipment, such as semi-trucks and trailers ("low boys") consistent with DOT classification CDL-A, • Maintain driver's logs and complete pre-trip inspections, • Suggest additional equipment and supplies customers may need, • Must also be able to operate boom trucks and cranes in accordance with manufacturer specifications, • Adhere to all safety requirements particular to equipment including Federal Motor Carrier Safety Regulations, • Other duties assigned as needed Requirements: • Valid Class A CDL with acceptable driving record, • High School Diploma or GED, • Minimum of 2 years DOT regulated Commercial Driving Experience, • Superior customer service, teamwork and verbal/written communication skills, • Ability to frequently lift items up to 45 lbs, • Basic knowledge of construction equipment and safe driving procedures, • Diligent attention to safety This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. Why join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: • Paid Parental Leave, • Employee Discount Program, • Career Development & Promotional Opportunities, • Additional Vacation Buy Up Program (US Only), • Early Wage Access through Payactiv (US Hourly Only), • Paid Sick Leave, • An inclusive and welcoming ___ Learn more about our full US ___ here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Associate, United Academy Training at United Rentals, your primary responsibility is to support all aspects of United Academy's field operating procedures and sales processes with the objective of generating incremental revenue through lead generation and conversion. This is a hybrid role either in our corporate offices in Charlotte, NC or Scottsdale, AZ What you'll do: • Successfully close leads received through phone calls email, or self-generated, • Identify and generate new business through the use of sales and marketing tools, • Call on lost and/or dormant accounts to generate business, • Call on customers for recertification purposes, • Learn accurate use of United Rentals' computer systems for quotes, sales, booking, and territory management, • Coordinate with all United Academy departments (to include National Accounts) to support the delivery of training purchased to new and existing customers including but not limited to training availability across regions, creating quotes, scheduling the trainer's calendars, and special requests, • Work with customers to create new corporate accounts in United Academy, • Coordinate blended training requests with branch level certified evaluators, • Educate customers on equipment training offered through United Academy and other aspects of the UA value proposition, • Negotiate prices on training packages in accordance with training pricing policies and procedures, • Serve as the assigned regions and National Accounts single point of contact for training requests, • Perform other duties as assigned by the direct supervisor Requirements: • Minimum of six months' work in Inside Sales, or one year experience in a sales-related role required, • Valid driver's license required, • Sufficient computer experience that will allow incumbent to learn United Rental's proprietary systems., • 1 year experience using Microsoft Office, • Proven, strong communication, presentation and interpersonal skills, • RentalMan experience preferred, • Demonstrated sales and negotiation skills, • Established independent worker and self-starter required, • Demonstrated customer service orientation, planning, problem-solving and organizational skills required, • Ability to multitask, • Multi-lingual a plusWhy join us? We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: • Paid Parental Leave, • Employee Discount Program, • Career Development & Promotional Opportunities, • Additional Vacation Buy Up Program (US Only), • Early Wage Access through Payactiv (US Hourly Only), • Paid Sick Leave, • An inclusive and welcoming ___ Learn more about our full US ___ here. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Job DescriptionOccupational Therapist (OT) Employment Type: Full-Time Compensation Range: $82,222.22 to $102,777.78 annually Are you a passionate Occupational Therapist looking to do meaningful work in a truly collaborative, pediatric setting? At Cortica, we're redefining care for children with neurodevelopmental differences through an integrated, multi-disciplinary model—and we're growing our OT team. Join a mission-driven organization where your clinical expertise, creativity, and voice matter, and where you'll deliver life-changing, play-based care to children and families. Why Choose Cortica?A Career That Grows with You • Clinical Ladder Advancement: Unlock structured career progression with opportunities to grow from Level 1 to Level 4, based on clinical expertise, leadership, and mentorship contributions. Move beyond traditional roles by contributing to our mentorship, training, and clinical program development initiatives while being recognized for your excellence., • Mentorship and Leadership: Clinicians at higher Clinical Ladder levels mentor newer OTs, shaping the next generation of therapists and earning recognition for leadership., • Professional Development: A $2,000 CEU stipend annually supports your clinical growth, helping you gain specialized expertise and further refine your skills with neurodivergent children.A Team That Supports You, • Multidisciplinary Collaboration: Work alongside neurologists, developmental pediatricians, nurse practitioners, ABA professionals, speech-language pathologists, physical therapists, and music therapists in a truly integrated care model that reflects the latest research and promotes better outcomes., • Low Billable Target, High-Quality Care: With a manageable caseload (27 billable hours/week), you'll have the time and flexibility to deliver meaningful, outcome-driven therapy rather than focusing on quantity over quality., • Positive Work Environment: Be part of a highly rated workplace (4.1★ on Glassdoor, 4.1★ on Indeed), where 78% of employees recommend Cortica for its supportive culture and cutting-edge clinical model.Comprehensive Benefits That Matter, • Competitive salary and bonus opportunities, • $2,000 annual CEU stipend for ongoing professional development, • 401(k) matching to invest in your future, • Medical, dental, and vision Insurance (plus pet insurance!), • Generous PTO and holidays to ensure work-life balance, • License and certification reimbursement, • Paid parental leave and wellness support Your Role as an Occupational Therapist at CorticaMake an Impact • Establish occupational therapy treatment goals using dynamic and standardized assessment too., • Provide play-based and goal-driven interventions to promote sensory processing, regulation, and skill development in daily occupation, • Deliver individual therapy, group sessions, and co-treatments with other disciplines as clinically appropriat, • Facilitate functional, engaging experiences to support individualized goal, • Devise strategies and supports to enhance participation in activities of daily living, • Collaborate with children and families to align care with their values, interests, and goalsCollaborate & Innovate, • Work closely with a multi-disciplinary team to create integrative, collaborative treatment play, • Implement programming that considers the whole child, including sensorimotor, cognitive, communicative, recreational, and social domain, • Contribute to program development and continuous improvement initiatives, • Educate families, caregivers, and team members on home programs that support progress outside of sessionsDrive Clinical Excellence, • Maintain accurate documentation and ensure compliance with state and company policies., • Engage in cross-discipline consultations with physicians, nurse practitioners, occupational therapists, physical therapists, music therapists, and ABA professionals to create the best outcomes for children., • Contribute to Cortica's Clinical Ladder Program, positioning yourself for leadership and professional growth.Who We're Looking For, • Master or Doctorate's Degree in Occupational Therapy, • Active OT licensure in the state(s) where you practice, • Passion for collaborative, integrative care and working with neurodivergent populations, • Strong leadership potential and interest in mentorship and career growth About Cortica: Where Clinical Excellence Meets Innovation Cortica is at the forefront of integrated care for neurodevelopmental differences. Our Clinical Ladder Program empowers therapists to grow within the organization, taking on new challenges in mentorship, training, and clinical leadership. At Cortica, your career isn't just a job—it's a journey toward clinical excellence and professional fulfillment. Are you ready to grow? Apply today and become part of a company that's redefining pediatric therapy! Cortica is an Equal Opportunity Employer. This posting is not intended to be an exhaustive list of duties. Please review the full job description here: EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: Privacy Notice Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our Privacy Notice to understand how your data is collected, used, and protected. Fair Chance Ordinance Compliance Cortica is committed to fair hiring practices. Qualified candidates with criminal histories will be considered and are not automatically disqualified from employment, consistent with applicable federal law, the California Fair Chance Act, and local ordinances such as the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring, and the Los Angeles County Fair Chance Ordinance for Employers. E-Verify Participation This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work. Este empleador participa en E-Verify. Haga clic aquí para ver el cartel de E-Verify y su derecho a trabajar. #LI-MT1 #CorticaOTCareers #LI-Onsite

Job Description Title: Board Certified Behavior Analyst (BCBA) Location: Scottsdale and Surrounding Areas (Clinic & Home-Based) At Cortica, our Board-Certified Behavior Analysts (BCBAs) use a strength-based, holistic approach to clinical programming for children with autism and other neurodevelopmental differences. Our valued BCBAs are leaders who make a difference and create a supportive environment where all clinicians in our transdisciplinary team can thrive, grow, and make a meaningful, long-term impact for families. You'll provide groundbreaking, neurodiversity-affirming care, while enjoying the flexibility and support you deserve. Why Choose Cortica? We're excited to support your continued professional development, growth, well-being, and ability to make a meaningful impact as part of a transdisciplinary team. That's why our compensation and benefits package has been designed to support you personally and professionally: • Total Earning Potential (Salary + Bonus): $94,164-$115,275, • Generous Time Off to Recharge and Maintain Work-Life Balance: Up to 22 days off in your first year, increasing to 26 days after 12 months., • Flexible Hybrid Role: We offer remote flexibility, allowing you to balance your clinical work and administrative tasks on your terms. Telehealth is determined by the BCBA when it's clinically effective for the client and BT., • CEU Stipend: $2,000 annually to support your continued professional development., • License Reimbursement: We cover the cost of your BCBA license renewal., • 401(k) Matching: Helping you plan for your future with matching contributions., • Comprehensive Health Coverage: Including medical, dental, vision, life, disability insurance, plus pet insurance—because we care about your entire family, furry friends included!, • Set Scheduling: Predictable work hours help you balance your work and personal life. Your Role and Impact As a BCBA at Cortica, you'll play a pivotal role in overseeing neurodiversity-affirming clinical programming for patients receiving ABA treatment. You'll lead a team of behavior technicians (BTs) , empowering them to make a lasting difference in the lives of children with developmental differences. What you'll love about this role: • Achievable Targets: You'll average 26 billable hours per week, with reduced targets during shorter weeks to ensure a manageable workload., • Uncapped Bonus Potential: You'll have an opportunity to earn more by increasing your billable hours, but it's entirely up to you—work at a pace that suits your lifestyle., • Growth and Advancement Opportunities: You'll have the chance to advance through BCBA levels I, II, III, and IV, increasing your leadership impact along the way. At BCBA levels III and IV, productivity targets are reduced to 22, allowing you to focus on developing leadership skills, cultivating other talents, and exploring broader professional interests., • Autonomy over Your Schedule: You'll have full control over when and where you supervise your cases, empowering you to design a schedule that works for you., • Administrative Support: Focus on what you do best—clinical care—while our dedicated team handles scheduling, billing, and credentialing, leaving you with more time to focus on your work and patients. Qualifications and Requirements • Master's degree in human services or a related field., • Current BCBA (Board-Certified Behavior Analyst) Certification required. What Makes Cortica Different from Other ABA Companies? At Cortica, we believe in going beyond traditional ABA practices to offer a more comprehensive, patient-centered approach that is different from other ABA companies: • A Transdisciplinary Approach to Care: Unlike many ABA companies that focus solely on behavior therapy, Cortica offers a holistic, multidisciplinary model of care. Our team includes experts from a wide range of fields—occupational therapy, speech pathology, pediatrics, and more—allowing us to address the whole child and deliver more integrated, effective care., • Focus on Collaboration: At Cortica, we don't just implement therapy—we collaborate with families, caregivers, and other clinicians to create individualized care plans that empower everyone involved. This approach ensures that each child's unique needs are met, and that the entire team is aligned in their goals for success. Ready to make a difference? Apply today to learn more. Cortica is an Equal Opportunity Employer. This posting is not intended to be an exhaustive list of duties. Please review the full job description here: Job Description. Behavioral Health Center of Excellence (BHCOE) Accredited 2024 | Great Place to Work Certified 2025 | Glassdoor 4.3 Rating 2025 | Indeed 4.0 Rating 2025 Privacy Notice Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our Privacy Notice to understand how your data is collected, used, and protected. Driving Requirement This position requires the successful completion of a post-offer background check and a motor vehicle report review. E-Verify Participation This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work. Este empleador participa en E-Verify. Haga clic aquí para ver el cartel de E-Verify y su derecho a trabajar. #LI-NF1 #LI-Onsite #BCBAFullTimeCareers

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Account Manager, Guest Management & Credentialing is responsible for delivering successful client onboarding projects for our Event Management platform. This role blends project management, platform configuration, client training, and cross‑functional coordination to ensure each client launches smoothly and receives the value they were sold. You will guide customers through best practices, manage all timelines, resolve technical issues, and execute key project deliverables throughout the client’s event cycle. Responsibilities: • Support our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewal, • Guide clients through best‑practice workflows and platform solutions for TicketManager’s Event & Ticket Management system., • Own project timelines, deliverables, and launch dates while coordinating cross‑functional teams., • Provide client training, onboarding support, and timely issue resolution through the client’s lifecycle., • Gather and translate client requirements into actionable technical tasks for internal teams., • Bachelor’s degree required, • 2-4+ years of professional work experience in a collaborative, data-driven environment, • Previous customer service and/or customer success experience preferred, • Sports, entertainment, and hospitality experience preferred, • Strong interpersonal skills: negotiating, influencing, and dealing effectively with people, • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously, • Proven presentation and executive meeting planning, • Self-motivated person who can take directions and exceed expectations, • High personal integrity, ethics, and credibility, • Expertise with standard corporate software including JIRA, CRM, etc., • Ability to work in a fast-paced environment while on-site with clients, • Technical aptitude with software configuration and troubleshooting., • Experience with workflow‑driven SaaS platforms preferred, • Travel to assist current clients with their event needs for up to 2 weeks, x2-3 times a year (for marquee events such as Wimbledon, The Olympics, The Ryder Cup, Formula 1, The UEFA Champions League Finals, FIFA World Cup)TicketManager Highlights:, • Location: Mesa, AZ, • Compensation: $65,000-$75,000 Base Salary & Bonus Eligibility, • Reports to: Senior Manager, Project Management, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR Sje9C6GYPe

Job Description Overview Do you have a passion for making a difference for small business in your community? Are you looking for a career with unlimited income potential? Is company culture important to you? Or maybe you have been thinking about switching career paths and moving into sales? NFIB was chosen as a Glassdoor Top 50 Best Places to Work. A sales career with NFIB provides money, mission, mobility, and a culture that fosters teamwork and collaboration. Whether you have some sales experience or are new to sales, NFIB will set you up for success with best-in-class training. A career with NFIB provides a flexible work/life balance while still maintaining full-time effort in the field. We are seeking individuals who are results-focused, with an entrepreneurial spirit, and exceptional work ethic to prospect, conduct face-to-face cold calls, and enroll new members. What’s in it for you: • W-2 with full benefits (medical, dental, vision, matching 401k, and more) - eligible after 30 days, • Up to 13 weeks (1,000/wk) performance-based training pay (or commission, whichever is greater), • Production-based weekly commissions, monthly & quarterly bonuses, • Yearly average compensation: $80,000 - $200,000, • 40% of our sales force earns 6-figures with the top 10% earning over 200k, • UNCAPPED earning potential (Straight Commission) NFIB is the most trusted advocate for free enterprise, promoting and protecting the rights of any individual to own, operate, and grow their business. NFIB's advocacy has a profound impact on shaping public policies by influencing decision-makers, raising awareness, and mobilizing public support. NFIB membership is the mechanism for small business owners to actively contribute to the development of policies that align with their values and concerns. NFIB has been fighting for independent business owners for over 80 years. We are the Voice of Small Business in Washington, D.C., and in all 50 state capitals. NFIB is a nonprofit, nonpartisan, and member driven organization. Responsibilities We educate small business owners through in-person prospecting (no appointment setting) using NFIB's success-proven verbatim sales presentation. This is a hunter/closer sales position using an assumptive one-call close with no account management after the sale. What you will be responsible for: • Meeting small business owners through in-person prospecting (no appointment setting), • Memorizing and utilizing NFIB’s proven 5-minute verbatim sales presentation, • Building quick rapport and delivering an engaging presentation, • Overcoming objections and closing the sale, • Processing payment on the spot Qualifications Requirements to win in this role: • Strong work ethic, • Grit and relentless perseverance, • Self-starter and ability to stick with a structured, proven sales model, • Desire for ongoing learning, • Quick-witted, adaptable, and strategic, • Passion for the success of small business, • Sales experience AND/OR transferable skills Equal Opportunity Employer #2026Mar

Job Description Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Account Manager (AM) supports our Revenue team on assigned accounts to promote high levels of customer engagement, satisfaction, and product renewal The Account Manager serves as the strategic partner for Customer Admins and Key Users, ensuring optimal setup, adoption, and ongoing success with TicketManager. AMs are responsible for managing customer relationships, supporting system operations, and collaborating cross-functionally to drive value and resolve issues. This role requires strong communication, organization, and problem-solving skills, with a focus on proactive engagement and continuous improvement within existing accounts. Responsibilities: • Partner with Implementation Project Managers to ensure smooth account launches by coordinating meetings, collecting required materials for successful launch, • Host monthly Zoom calls and ongoing onboarding/refresher sessions to drive adoption and reduce support needs., • Analyze customer engagement and conduct proactive outreach to increase usage and reduce unnecessary support tickets., • Monitor account health, activity, and best‑practice adherence, • Contribute to documentation, best‑practice guides, and self‑service resources., • Build and maintain strong relationships with super users; conduct proactive check‑ins and light social touches to strengthen engagement and retention., • Attend major events and conduct customer visits twice per year for large enterprise customers., • Identify upgrade opportunities or customer needs and hand them off to the revenue team., • Bachelor’s Degree Required, • 3-5+ years of experience in Account Management or similar client-facing role in a SaaS or technology company, • Previous customer service and/or customer success experience preferred, • Sports, entertainment, and hospitality experience preferred, • Strong interpersonal skills: negotiating, influencing, and dealing effectively with people, • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously, • Proven presentation and executive meeting planning, • Self-motivated person who can take directions and exceed expectations, • High personal integrity, ethics, and credibility, • Expertise with standard corporate software including JIRA, CRM, etc., • Location: Mesa, AZ, • Compensation: $55,000-$75,000 & Bonus Eligibility, • Reports to: General Manager, Arizona, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR KSauu0qiDF

Job Description Cortica is looking for dedicated, compassionate Behavior Technicians to join our growing team and help us design and deliver life-changing care for children with neurodevelopmental differences. At Cortica, we don't just offer jobs; we offer careers with purpose, growth, and support. What We Offer: • Pay Range: $21.73 to $29.15 per hour, based on experience and education., • Thoughtfully Designed Schedules: We offer a predictable schedule with a single, direct rate of pay, including:, • Part-time roles with flexible 5-, 3- or 2-day-per-week options., • Opportunities to pick up additional hours on Saturdays, • Fully Paid Training & Certification: Kickstart your career with Cortica with a comprehensive 3-week, in-person orientation that includes hands-on training, a Board-Certified Autism Technician (BCAT) exam review, and full coverage of your exam fees. We're invested in your success from day one., • Referral Bonus: Earn between $250-$500 for successful referrals., • Cell Phone Stipend: Stay connected with support from us., • Paid Drive Time and Mileage Reimbursement: We value your time on the road and include toll reimbursement in select areas., • 401(k) with Company Matching: Secure your future with our generous plan., • Ongoing Professional Development: Access continuous training through in-person and online opportunities., • Supportive Environment: Collaborate with and receive expert coaching from Lead BTs, ABA Assistant Supervisors, and ABA Supervisors who champion your growth., • Career Advancement: Opportunities to grow your career by advancing to a BCBA role, ascending the Behavior Technician Clinical Ladder, or serving in a corporate support role., • Learn from Experts in Other Fields: Partner with BCBAs and experts in speech-language therapy, music therapy, occupational therapy, and physical therapy as well as counselors, pediatricians, neurologists, and nurse practitioners. Your Impact & Responsibilities: • Provide 1:1 and group behavior-analytic services to children with autism and other neurodevelopmental differences., • Implement positive behavior strategies developed with your BCBA., • Use evidence-based practices to create meaningful progress for families., • Document session data to track and support treatment goals., • Collaborate closely with families and supervisors to build supportive environments., • Follow Cortica's crisis protocols, including de-escalation and mandated reporting. Who We're Looking For: • Experience working with children (experience with autism is a plus!)., • High School or equivalent, bachelor's or master's degree., • Willingness to obtain your BCAT credential within 90 days of your start date (We provide all training!)., • Ability to consistently travel between client sites within a 30–40-minute radius using reliable transportation., • Tech-savvy with EMR systems and Microsoft Office tools. Our Inclusive Culture: • Transdisciplinary Approach: Collaborate with experts in various fields to care for the whole child., • Collaborative Process: Develop individualized care plans alongside families and clinicians., • Strength-Based, Neurodiversity-Affirming Model: Focus on building on each child's unique strengths rather than emphasizing deficits. Join Cortica's team and make a meaningful impact by applying a strength-based, neurodiversity-affirming ABA therapy model. Help children recognize and build on their unique abilities, fostering positive relationships and skills that translate across home, school, and community settings. Be part of a progressive approach that combines neuroscience and developmental models to empower each child to thrive. Ready to make a difference? Apply today! Equal Opportunity Employer (EOE). For more details, visit the full job description here. Behavioral Health Center of Excellence (BHCOE) Accredited 2024 | America's Greatest Midsize Workplaces 2025 Newsweek | Great Place to Work Certified 2025 | Glassdoor 4.3 Rating 2025 | Indeed 4.1 Rating 2025 Privacy Notice Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our Privacy Notice to understand how your data is collected, used, and protected. Driving Requirement This position requires the successful completion of a post-offer background check and a motor vehicle report review. E-Verify Participation This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work. Este empleador participa en E-Verify. Este empleador participa en E-Verify. Haga clic aquí para ver el cartel de E-Verify y su derecho a trabajar. #LI-SH1

Job Description Title: Board Certified Behavior Analyst (BCBA) Location: Scottsdale and Surrounding Areas (Clinic & Home-Based) At Cortica, our Board-Certified Behavior Analysts (BCBAs) use a strength-based, holistic approach to clinical programming for children with autism and other neurodevelopmental differences. Our valued BCBAs are leaders who make a difference and create a supportive environment where all clinicians in our transdisciplinary team can thrive, grow, and make a meaningful, long-term impact for families. You'll provide groundbreaking, neurodiversity-affirming care, while enjoying the flexibility and support you deserve. Why Choose Cortica? We're excited to support your continued professional development, growth, well-being, and ability to make a meaningful impact as part of a transdisciplinary team. That's why our compensation and benefits package has been designed to support you personally and professionally: • Total Earning Potential (Salary + Bonus): $94,164-$115,275, • Generous Time Off to Recharge and Maintain Work-Life Balance: Up to 22 days off in your first year, increasing to 26 days after 12 months., • Flexible Hybrid Role: We offer remote flexibility, allowing you to balance your clinical work and administrative tasks on your terms. Telehealth is determined by the BCBA when it's clinically effective for the client and BT., • CEU Stipend: $2,000 annually to support your continued professional development., • License Reimbursement: We cover the cost of your BCBA license renewal., • 401(k) Matching: Helping you plan for your future with matching contributions., • Comprehensive Health Coverage: Including medical, dental, vision, life, disability insurance, plus pet insurance—because we care about your entire family, furry friends included!, • Set Scheduling: Predictable work hours help you balance your work and personal life. Your Role and Impact As a BCBA at Cortica, you'll play a pivotal role in overseeing neurodiversity-affirming clinical programming for patients receiving ABA treatment. You'll lead a team of behavior technicians (BTs) , empowering them to make a lasting difference in the lives of children with developmental differences. What you'll love about this role: • Achievable Targets: You'll average 26 billable hours per week, with reduced targets during shorter weeks to ensure a manageable workload., • Uncapped Bonus Potential: You'll have an opportunity to earn more by increasing your billable hours, but it's entirely up to you—work at a pace that suits your lifestyle., • Growth and Advancement Opportunities: You'll have the chance to advance through BCBA levels I, II, III, and IV, increasing your leadership impact along the way. At BCBA levels III and IV, productivity targets are reduced to 22, allowing you to focus on developing leadership skills, cultivating other talents, and exploring broader professional interests., • Autonomy over Your Schedule: You'll have full control over when and where you supervise your cases, empowering you to design a schedule that works for you., • Administrative Support: Focus on what you do best—clinical care—while our dedicated team handles scheduling, billing, and credentialing, leaving you with more time to focus on your work and patients. Qualifications and Requirements • Master's degree in human services or a related field., • Current BCBA (Board-Certified Behavior Analyst) Certification required. What Makes Cortica Different from Other ABA Companies? At Cortica, we believe in going beyond traditional ABA practices to offer a more comprehensive, patient-centered approach that is different from other ABA companies: • A Transdisciplinary Approach to Care: Unlike many ABA companies that focus solely on behavior therapy, Cortica offers a holistic, multidisciplinary model of care. Our team includes experts from a wide range of fields—occupational therapy, speech pathology, pediatrics, and more—allowing us to address the whole child and deliver more integrated, effective care., • Focus on Collaboration: At Cortica, we don't just implement therapy—we collaborate with families, caregivers, and other clinicians to create individualized care plans that empower everyone involved. This approach ensures that each child's unique needs are met, and that the entire team is aligned in their goals for success. Ready to make a difference? Apply today to learn more. Cortica is an Equal Opportunity Employer. This posting is not intended to be an exhaustive list of duties. Please review the full job description here: Job Description. Behavioral Health Center of Excellence (BHCOE) Accredited 2024 | Great Place to Work Certified 2025 | Glassdoor 4.3 Rating 2025 | Indeed 4.0 Rating 2025 Privacy Notice Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our Privacy Notice to understand how your data is collected, used, and protected. Driving Requirement This position requires the successful completion of a post-offer background check and a motor vehicle report review. E-Verify Participation This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work. Este empleador participa en E-Verify. Haga clic aquí para ver el cartel de E-Verify y su derecho a trabajar. #LI-NF1 #LI-Onsite #BCBAFullTimeCareers

Job DescriptionDirector of Ticket Operations Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Director of Ticket Operations is a senior operational leader responsible for overseeing end-to-end ticketing execution for some of the most high-profile, high-demand live events in the world. This role owns strategy, execution, and continuous improvement across two distinct teams: an in-office Ticket Operations team based in Arizona and a vendor-managed partner team responsible for fulfillment and ticket sales execution. This leader ensures accuracy, efficiency, scalability, and visibility across the ticketing lifecycle—from ticket setup and seating strategy through pricing, fulfillment, and delivery—while balancing speed, precision, and customer experience. The Director of Ticket Operations plays a critical role in enabling automation, improving workflows, and leveraging AI-driven tools to create transparency, predictability, and operational excellence across TicketManager’s ticketing ecosystem. Responsibilities: • Lead and manage two ticket operations teams: an in-office Arizona-based team and an external vendor partner team, ensuring alignment, accountability, and consistent performance across both groups., • Design, document, and implement best-in-class processes, systems, and workflows that enable data-driven decision-making and operational transparency., • Drive automation and process improvement initiatives, including the use of AI tools (e.g., ChatGPT, Gemini, Claude), to reduce manual work, improve accuracy, and scale operations., • Collaborate cross-functionally with Customer Success, Sales, Product, Engineering, and Finance to streamline workflows and maximize operational efficiency., • Oversee and optimize Jira workflows, capacity planning, and project tracking to create visibility and predictability across ticketing operations., • Serve as an escalation point for complex, time-sensitive, or customer-facing ticketing issues, including live event execution challenges., • Define and scale the ticket operations and order fulfillment strategy, including continuous improvement across processes, technology, policies, and procedures to support ease of doing business for customers., • Establish, track, and actively manage operational metrics and goals that balance accuracy, scalability, customer experience, and fiscal responsibility., • Bachelor’s Degree required; degree in Operations, Business, Technology, or a related field preferred., • 5+ years of experience in ticketing operations, live events, marketplace operations, or a related operational leadership role., • Proven experience managing multi-team structures, including vendor-managed or outsourced teams., • Deep understanding of ticketing workflows, fulfillment processes, seating logic, and pricing execution for live events., • Exceptional attention to detail with the ability to operate effectively in fast-paced, high-pressure environments., • Strong experience building and managing Jira workflows, operational dashboards, and planning tools., • Demonstrated interest and hands-on experience using automation and AI tools (e.g., ChatGPT, Gemini, Claude) to improve operational efficiency and visibility., • Creative, solutions-oriented mindset with the ability to navigate ambiguity and solve complex operational problems., • Excellent communication skills, with comfort engaging in customer-facing situations and working with high-profile clients and partners., • Location: Mesa, AZ, • Compensation: $150,000-$175,000 Base Salary & Bonus Eligibility, • Reports to: GM, Account Services, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR FN2AZsBsdA

Job Description The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Scottsdale, AZ. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents—all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities • Lead overall operations and performance of assigned luxury apartment communities., • Drive revenue growth through effective sales leadership and business development strategies., • Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship., • Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards., • Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations., • Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications • Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness., • Demonstrated ability to drive sales performance and grow business results., • Strong leadership presence with the ability to inspire, coach, and hold others accountable., • Highly competitive, goal-oriented, and motivated by results and recognition., • Exceptional communication, problem-solving, and decision-making skills., • Bachelor’s degree preferred but not required. What We Offer • Top Tier Benefits for you and your family, starting Day 1!, • Total compensation: $125,000–$160,000 annually (base + bonus), • Equity ownership opportunities with potential equity exceeding $2 million., • An award-winning culture that emphasizes accountability, achievement, and recognition., • Career development and advancement opportunities in a high-growth organization. Join Us • At The Connor Group, we don’t hire from our industry—we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you’re seeking a career with unmatched rewards and the opportunity to impact both business results and people’s lives, we want to hear from you. #ZR Company DescriptionThe Connor Group is a real estate investment firm based in Miamisburg, Ohio. Founded in 1991. This is your opportunity to be a part of a high-growth, privately-held organization named by Glassdoor as one of the nation’s top 50 workplaces. The Connor Group is a national leader in operating upscale apartment communities and is considered the best in its industry. In just 25 years, we’ve grown from zero to $2.5 billion in assets. Along the way we’ve won national awards for innovation and community involvement. But we’re most proud of our more than 400 associates, who remain our No. 1 key to success.The Connor Group is a real estate investment firm based in Miamisburg, Ohio. Founded in 1991. This is your opportunity to be a part of a high-growth, privately-held organization named by Glassdoor as one of the nation’s top 50 workplaces. The Connor Group is a national leader in operating upscale apartment communities and is considered the best in its industry. In just 25 years, we’ve grown from zero to $2.5 billion in assets. Along the way we’ve won national awards for innovation and community involvement. But we’re most proud of our more than 400 associates, who remain our No. 1 key to success.

Job DescriptionImplementation Project Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Implementation Project Manager (IPM) is responsible for launching customers successfully and on time. They lead the implementation process from start to finish, coordinating with internal teams to keep projects moving forward. A key part of the role includes building and managing account flows in internal systems to ensure accurate setup and support future growth. The IPM is the main point of contact for implementation progress and communicates updates to leadership. Responsibilities: • Lead end-to-end planning and execution of client implementation projects, ensuring timely delivery, client satisfaction, and smooth post-launch transitions to customer-facing teams., • Build system workflows and execute configurations (e.g., SSO, CRM, API integrations), advising on best practices for optimal setup and scalability., • Manage implementation timelines using internal tools, ensuring milestones are met and proactively identifying risks., • Maintain accurate documentation of project status, decisions, client use case and client feedback., • Coordinate cross-functionally with Account Management, Customer Success, Support, Product, and Tech teams to drive adoption and implementation progress., • Communicate regularly with clients and internal stakeholders, reporting key KPIs, launch status, and securing leadership sign-off upon completion., • Bachelor’s Degree Required, • 5+ years of work experience in a collaborative, data-driven environment, • Previous project management experience preferred, • PMP or similar certification is a plus, • Strong interpersonal skills: negotiating, influencing, and dealing effectively with people, • Excellent communication and organizational skills with the ability to manage multiple projects simultaneously, • Customer service skills in a SaaS environment preferred, • Proven presentation and executive meeting planning, • Ability to translate technical concepts into client-friendly language, • Ability to refine project management strategy to meet client needsTicketManager Highlights:, • Location: Mesa, AZ, • Compensation: $85,000-$115,000 & Bonus Eligibility, • Reports to: Senior Manager, Project Management, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating zbXQfNoP1i

Job DescriptionLive events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role The Customer Support team is the frontline partner for TicketManager’s clients across all segments, serving as the primary point of contact through email, chat, and phone to drive quick issue resolution and smooth platform adoption. The role focuses on diagnosing ticketing, access, and navigation challenges; triaging and documenting cases; delivering admin training; and coordinating cross‑functional escalations to meet SLA standards. Customer Support Specialists provide clear guidance, maintain accurate case records, and uphold each client’s internal ticketing policies with professionalism and empathy. Every interaction aims to resolve issues efficiently, reinforce client confidence, and ensure consistent, effective use of the TicketManager platform. Responsibilities: • Manage relationships with strategic software accounts, including Fortune 500 and Global 2000 clients., • Serve as the primary point of contact for corporate customers, providing timely and professional support via email, chat, and phone., • Provide personalized guidance to ensure customers comply with internal ticketing policies and best practices., • Diagnose, troubleshoot, and resolve issues related to ticket allocations, event access, system navigation, user setup, and platform functionality., • Gather details, triage, categorize, and document cases in CRM/ticketing systems (including JTZC)., • Escalate complex technical issues to internal teams and follow through to ensure full resolution., • Ensure all tickets are prioritized, tracked, and closed within SLA commitments., • Facilitate hands‑on training sessions for new and existing administrators to increase platform proficiency., • Educate customers on product features and direct them to knowledge‑base articles and training resources., • Accurately document all customer interactions, issues, and resolutions within the CRM., • Capture customer feedback and escalate recurring trends to leadership., • Contribute to the internal knowledge base and collaborate with peers for queue coverage., • Bachelor's Degree Required, • 1-3+ years of related work experience, • Experience working with Zendesk or similar customer service platform, • Proven experience in B2B software customer service or administrative support role, • Process-driven, and creative thinker with proven ability to articulate, and implement innovative solutions, • Excellent verbal and written communication skills, • Experience handling inbound calls and resolving a wide range of customer inquiries and technical issues with confidence., • Strong listening and presentation skills, • A proactive, customer-first mindset with a passion for helping users feel confident and supported., • Location: Mesa, AZ, • Compensation: $22-$32 per hour ($45k-$65k annually) & Bonus Eligibility, • Reports to: Manager, Customer Support, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) & Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating VfV21zgHMA