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We are seeking a dependable and hardworking Warehouse Worker to join our team.The ideal candidate will be responsible for receiving, storing, and distributing materials, tools, equipment, and products within the warehouse, ensuring efficiency and accuracy in all operations.

Valid forklift certification and experience operating sit-down, stand-up, or reach forklifts. Forklift Operators typically work in warehouses, manufacturing facilities, distribution centers, or outdoor loading areas. We are looking for a skilled and safety-conscious Forklift Operator to join our war

Store Clerk major duties include maintaining cleanliness of sales floor, receiving incoming donations and issuing receipts, greet and assist donors/customers.

Store Clerk major duties include maintaining cleanliness of sales floor, receiving incoming donations and issuing receipts, greet and assist donors/customers.

Store Clerk major duties include maintaining cleanliness of sales floor, receiving incoming donations and issuing receipts, greet and assist donors/customers.

Take the next step in your career as our new Goodwill Warehouse Helper to perform responsibilities as a Warehouse Helper.

Store Clerk major duties include maintaining cleanliness of sales floor, receiving incoming donations and issuing receipts, greet and assist donors/customers.

In this role, you will leverage your knowledge of the merchandise brands and trends to identify and effectively execute the identification of eCommerce qualified inventory to drive listings and profitable sales and revenue growth. Conduct primary identification of eCommerce qualified inventory in th

Take the next step in your career as our new Goodwill Warehouse Helper to perform responsibilities as a Warehouse Helper.

Job Description Come join our team! Looking for a Community Manager with 3+ years' experience with larger properties and larger staff. The Community Director manages the apartment community as a business unit to achieve pre-determined marketing and financial results. They implement company policies in leasing, accounting, resident relations, management reports and product maintenance and appearance. The Community Director trains, supervises and motivates on-site office personnel, and directly supervises the Maintenance Supervisor and Assistant Community Director. Essential Duties include the following (other duties may be assigned): I. Financial Responsibilities Maximize Revenue and Cash Flow through: · Collection of Income · Maximize gross rent. · Minimize vacant and delinquent rent loss. · Maximize miscellaneous income items. · Minimize delinquencies through diligent pursuits of past due accounts. · Control Expenditures - Plan, schedule and control expenditures within your control to obtain products and services at minimum cost. · Authorize spending decisions within the pre-determined spending limits for budgeted and non-recurring items. · Review and approve purchase orders and payables. II. Marketing Responsibilities · Perform routine market and product analysis. · Communicate competitive rents based on survey information in order to meet or exceed budget objectives. Downward price adjustments require prior Eos approval. Upward price adjustments may be implemented based on market demand. · Generate traffic in the most cost effective manner. · Prepare market plans when occupancy and availability fail to meet period objectives. This includes all direct marketing activities as well as ensuring communication exists between local businesses and employers to make them aware of current pricing and offers. · Develop and display trailblazer and bootleg signage – the Community Director is responsible for finding bootleg locations, obtaining permission from property owners and monitoring all signage leading to the property. (Check local signage ordinances for compliance.) · Responsible for tracking and evaluating the effectiveness of advertising and making recommendations to the Regional Manager regarding changes and modifications. III. Leasing Responsibilities · Receive incoming phone calls from prospects in a professional and welcoming manner and entice them to visit the community. · Check the answering service for messages and follow up on all messages as necessary. · Visually inspect entire property (office, models, compactor, vacant units and amenity areas) daily for cleanliness and overall appearance. This can include, but is not limited to, picking up trash off the ground, operating the trash compactor, carrying cleaning supplies and / or vacuum up or down stairs to apartment homes, as well as cleaning apartments to bring to resident ready standards. · Lease apartments to qualified prospects. · Schedule move-ins in such a way as to minimize rent loss. · Escort a future resident to an apartment home and to all amenity areas. · Drive a golf cart or walk with prospects to any and all areas around the property. · Complete all necessary paperwork and verify / approve all lease files for applications prior to the acceptance of each resident. · Turn in traffic and phone recap weekly to Regional Manager. · Follow up with each visitor within 24 hours via personal phone call and send a personal note/email for them to receive within seven days of their visit. · Supervise the leasing of apartment homes. Motivate staff by helping them to establish daily, weekly and monthly goals, by rewarding good performance, and by serving as a role model salesperson and professional. IV. Customer Service Responsibilities · Communicate clearly to residents, both verbally and in writing, using proper grammar and spelling. · Read and/or listen to resident requests/complaints. · Receive resident complaints in a calm and open manner. · Attempt to resolve problems quickly. · Carry and deliver flowers, newsletters, correspondence, etc. to residents' apartments. · Direct and maintain daily property activities in such a manner as to win and maintain the respect and goodwill of all residents. Identify and implement creative programs to offer services to residents. · Coordinate, set up, attend and clean up after resident functions (food, tables, display areas, etc.). · Use effective negotiation tactics to retain current residents in order to renew lease terms. V. Leadership Responsibilities · Motivate the staff and give consistent verbal and written feedback on a regular basis in order to continuously educate and improve staff performance. · Schedule the work of on-site staff. · Train and develop subordinates (provide on-the-job training and schedule company training). · Conduct staff meetings weekly. · Conduct Performance and Salary Evaluations in accordance with scheduled review cycles. · Hire and terminate staff according to company guidelines and policies. · Administer disciplinary action in accordance with company policy. VI. Administrative Responsibilities · Ensure that company policies and procedures are being followed by onsite staff. · Ensure timely and accurate completion and submission of forms and reports, including monthly close out, daily computer backup, and marketing surveys. · Perform budgetary planning and assist Regional Director with the preparation of the initial budget. · Regularly supervise accounts payable and receivable. · Develop and maintain key closet procedures to ensure proper control of access and security on the property. · Deliver thorough move-in presentation to new residents. VII. Direct Community Maintenance and Improvement · Maintain company standards on landscaping, curb appeal and maintenance. Monitor appearance and bring problems to the attention of the Regional Director. Attend grounds walks and follow up on items noted for the management team. · Implement a Rent Ready Policy responsible for visually inspecting the condition of vacant units, making interior upgrade decisions and maintaining an inventory of Rent Ready vacant units. · Identify and implement creative programs to increase the property value. Work with the owners to identify property goals and objectives. Be responsive and receptive to owner's needs, goals and objectives. VIII. Occasional Duties · Occasional duties as may be assigned by the Regional Director or other members of executive management. Qualifications: Education · Preferable four year degree in business, hospitality or property management. Special Skills Required · Bilingual is Preferred (Portuguese) and Encourage to Apply · Ability to effectively manage people · Ability to sustain professional image · Strong people skills · Strong organizational skills · Strong verbal and writing skills · Excellent customer service orientation . One Site Knowledge· . Assertive attitude · Effective decision making skills · Must take and pass drug screening test. Knowledge · Previous management experience in property management or related field is required, generally 3-5 years and ONEsite knowledge. Good understanding of sales and marketing concepts and ability to develop, implement, and evaluate marketing plans.

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Position Title: Operations Associate Department: Retail Reports To (Title): Warehouse Operations Manager Position Type: FLSA - Non-Exempt Supervising Staff: No General Purpose: In a few brief sentences, summarize the primary duties and responsibilities. The Operations Associate is essential to the efficient operation of the South Hackensack warehouse, which serves Goodwill New York / New Jersey’s fleet of retail stores, outlets, and donation centers. The Operations associate contributes to the safe and efficient transport, handling, and storage of donated goods and supplies. They perform duties to achieve organizational, team and personal goals that are measured through revenue and process integrity. They act as a Brand Ambassador through their actions, exemplifying Goodwill NYNJ core values. Essential Functions: Describe the duties that define the core responsibilities of the job. • Ability to safely operate all power equipment to execute daily responsibilities., • Ensure all product containers (crates, bins, pallets) from stores and donation centers are placed in the offload zone in the designated area. • Review incoming material to ensure that the contents are appropriately labeled. Report any findings to leadership for review and partner with leadership to clarify labels when needed. • Ensure that all store requests for equipment, products and supplies are staged accurately in the grids. • Assist drivers with the loading and unloading of trucks, ensuring the accuracy of cargo sent/received. • Adhere to all Safety and Loss Prevention policies and procedures., • Responsible for reporting all incidents of property loss (equipment, product etc.) to the Director of Logistics and VP of Asset Protection. • Maintain safe work conditions at all times. Responsible for reporting all safety hazards, potentially hazardous conditions, and unsafe practices to the Director of Logistics and Director of Health and Safety. • Ensure that all hazardous materials are stored properly in accordance with safety Guidelines. • Responsible for ensuring that all power equipment is fully functional prior to each use. Report any findings to the Warehouse Operations Manager and/or Director of Logistics immediately. • Attend and actively participate in all required safety training, drills and exercises., • Ensure actions are consistent with Goodwill ethics, policies, procedures, goals and mission. • Adhere to established trash schedule to facilitate the timely turnaround of equipment to go back into circulation. • Assist Ecommerce department with inventory movement from the dock to Ecommerce shipping area. • Transfer books/media received from stores and donation centers into gaylords for Salvage. • Complete detailed list of shipment goods in the form of a receipt for Salvage vendor or their agent at the time of goods pick-up. Completed documents are to be immediately submitted to the Director of Logistics. • Responsible for ensuring the cleanliness of areas in which daily duties are performed. This includes but is not limited to picking up all items on the floor after completion of your task in each area, sweep and dispose of broken/dropped items immediately upon identifying them and check for and discard all debris/trash in the warehouse parking lot as assigned. • Responsible for ensuring the safety of areas in which daily duties are performed, ensuring that equipment/bales are stacked safely, all driveways/walkways are free and clear of obstructions and all doorways/dock doors are fully passable. • Be a Brand ambassador by providing excellent customer service in all interactions with customers, donors and vendors. • Adhere to break schedule as provided to ensure appropriate coverage to minimize impact to productivity and safety. • Perform other related duties, as assigned. Qualifications: Describe the minimum educational and experience requirements/preferences. Who You Are • High School Diploma or equivalent required., • Warehouse experience preferred., • Forklift operating license preferred., • Must be able to work a flexible schedule (Mon-Sat)., • Must be able to execute multiple tasks in a fast-paced environment., • See Attached Physical Demand Analysis Approvals: Employee: Date: Print Signature Direct Supervisor: Date: Print Signature District Manager: Date: Print Signature Vice President: Date: Print Signature

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description THRIFT STORE ASSOCIATE The Role / General Purpose: This is a fast-paced production role responsible for receiving donations and preparing them for sale. The role includes sorting, tagging, pricing, and preparing merchandise for the sales floor. The position requires the ability to stand for extended periods and to lift, push, and pull up to 50 pounds while working with a high volume of inventory. Maintaining stockroom organization, ensuring quality control, and following safety standards are essential to success in this role. About Goodwill NYNJ: At Goodwill NYNJ, we empower individuals with disabilities and other barriers to employment to gain independence through the power of work. Founded more than 109 years ago, Goodwill believes in never leaving talent behind and that a positive world is where all talents are recognized. Operating over 30 retail locations, Goodwill is known for its retail stores and is a destination for donating goods – our retail operations make a material, sustainable impact on textile reuse. Join our team and be part of something meaningful. Here, your work creates opportunities for yourself and for others in the community. Job Responsibilities: • Sort, grade, and inspect donations (textiles, housewares, electronics, shoes, and accessories) for quality and condition., • Tag and price merchandise according to company standards, meeting production goals per hour)., • Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures., • Organize and separate items for e-commerce and clearance departments, accurately labeling all goods, • Follow safety procedures and operational guidelines to maintain a clean and secure work environment., • Provide excellent customer and donor service, including accepting donations, issuing receipts, and ensuring the donation area remains neat and organized when needed., • Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks., • Perform other duties as assigned to support the store team and broader organizational goals. Schedule Requirements: Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 7:00am to 9:00pm. Health & Safety Guidelines: This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management. Benefits: Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week: • Incentives: $500 sign-on bonus for new retail employees & biweekly bonuses for achieving performance targets., • Discounts: Retail Store Discounts - 50% All year long. Additional discounts for travel, entertainment, etc. through Plum Benefits, • Tuition Reimbursement Assistance, • Incentives: $500 sign-on bonus for new retail employees & biweekly bonuses for achieving performance targets., • Medical, Dental, Vision & Voluntary Insurance Offerings, • Generous Paid Time Off: Competitive vacation, sick, parental leave, and personal days with increased accrual over time. Additional generous paid prenatal and parental leave., • Headspace: Free access to hundreds of guided exercises for meditation, sleep, focus, and movement for employees and their loved ones., • $500 employee referral bonus.

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description Position Title: Case Manager Department: New Jersey Program & Services Reports To (Title): Coordinator of Bridges Program Cost Center: Dept. 598 Position Type: Associate (4 - 9 yrs experience) Supervising Staff: General Purpose: Provide case management services to youth enrolled in Bridges to Employment program. Connect youth with service according to their Individual Service Strategy (ISS) plan, in order to support informed and individualized connections to education, training, WIOA programs, DVRS supported employment, military, pre-apprenticeship and apprenticeship, and unsubsidized competitive employment. Complete required documentation for all services as outlined by the grant. Essential Functions: • Work with Team for Outreach efforts to enroll youth eligible applicants., • Review new eligible applicants; send start letter/email within 5 business days of receiving new applicant to schedule intake., • Follow up on new applicants that do not come to their first & second appointment, collect paperwork, employable ID, and ISS Plan– not more than 15 days after receiving applicant information., • Explain and review all GW policies, procedures and handbook to new referrals, provide tours (if applicable) and overview of services., • Complete required documentation (including Intakes, ISS Plans, Progress Notes, and other required documentation) within specified timeframes., • Connect & schedule each youth for intake/registration with local county One-Stop Career Center, • Obtain documentation from One-Stop Career WIOA Youth determining eligibility., • Register each youth with local county DVRS office for Vocational Rehabilitation Services., • Administer assessment to obtain interest/needs of youth and CASAS Goals (as needed) to assist in determining realistic and attainable vocational goals. In addition to determining level of academic functioning., • Score and compile all vocational test material and complete evaluation/observation summary reports., • Connect youth (as needed) to supportive services, benefits counseling and legal services. Follow up and document outcomes as needed., • Complete case notations on a daily basis related to consumers’ behaviors, attitudes and/or characteristics observed during services., • Completes all progress notes per the progress note and paperwork compliance procedure., • Ensure all youth participate in career guidance, planning and counseling (Career Scope), • Ensure all youth participate in employability and workplace reading training with Vocational Specialist, • Ensure all youth participate in Financial Literacy Education (Your Money Your Goals) with Vocational Specialist., • Enter all youth information into Foothold Awards system., • Assist youth with job exploration and career development as needed., • Upload all assessment data in the respective File for each youth in Foothold Awards System, • Maintain good relationships and communication with local school districts, DVRS and One-Stop offices., • Organize and prioritize daily, weekly and monthly schedule. Maintain all appointments on the Outlook calendar., • Serve as an agency representative at community and social service meetings., • If fluent in another language, may be asked to translate on behalf of team as needed., • Exercise good judgment and discretion in all communication and when making decisions that impact individuals, the group of individuals, and/or in crisis situations., • Develop and maintain positive & productive relationships with coworkers, supervisors, and other colleagues, individuals, parents & caretakers, support teams, and partners., • Become familiar with CARF regulations. Assure services provided and documentation maintained is CARF compliant. Qualifications: • Bachelor degree from an accredited school in related field required., • 1 year of experience in mental health, vocational rehabilitation, or case management preferred., • Intermediate Word, Excel and Outlook preferred, • Excellent communication and written skills, • Highly organized self-starter, excellent organizational and administrative skills. Must be able to prioritize and multi-task, • Navigate and negotiate through difficult situations, • · The Case Manager reports to the Coordinator of Bridges., • Lifting a minimum of 30 lbs. Ability to stand, bend and lift., • May work in the field for outreach and meetings with partners.

Job Description General Purpose: Responsible for completing all janitorial duties as assigned. Essential Functions: · Clean and sanitize restrooms/bathrooms using established practices and procedures · Clean, Dust, and wipe furniture: Sweep, Mop or vacuum floors: empty/clean wastebaskets and trash containers: empty and clean all ash trays and refill restroom dispensers. · Use and maintain vacuums, brooms mops and squeegees for the cleaning and general maintenance of floors, walls , carpets, furniture, etc. · Follow instructions regarding the use of chemicals and supplies. USE AS DIRECTED. · Move furniture, equipment , supplies and tools on an incidental basis Qualifications/Basic Job Requirements: · General Janitorial experience · Ability to read and comprehend simple . · Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. · Ability to lift at least 30lbs Scope of Responsibility & Positions Supervised: · Works with Minimal Supervision Special Working Conditions: · Electrical Equipment · Work in dirty and dusty environments · Bending/ Squatting is required throughout the day while mopping, dusting sweeping, vacuuming , etc.

Job Description Position Title: ADC Associate Department: Retail Reports To (Title): District or Regional Manager; Task Supervisor: Site Key Holder Position Type: FLSA - Non-Exempt Supervising Staff: NO General Purpose: In a few brief sentences summarize the primary duties and responsibilities. The ADC Associate is responsible for all functions of donations acceptance and processing, ensuring the efficient rough sorting by category. The ADC Associate is to be a “Goodwill Ambassador” and is expected to role model Goodwill’s mission in all actions and interactions in order to create a positive donor-centric experience. Essential Functions: Describe the duties that define the core responsibilities of the job. • Have a friendly customer service attitude., • Consistently achieve brand productivity standards for donation handling and rough sorting of hard and soft goods., • Maintain production room standard operating procedures (SOP) for receiving, storing and transporting of donations to designated stores., • Execute efficient and effective donation processing by executing rough sort of donations by category (for example, textiles, housewares, shoes, and other categories as instructed by management)., • Track and communicate rough sorted cage count per day productivity to Key holder., • Support, understand and adhere to Goodwill NYNJ Safety and IDC protocols, reporting any health and safety issues to your line manager., • Partner with key holder to ensure all equipment is replenished as needed and store requests are fulfilled as scheduled., • Engage all customers and donors, providing best in class customer experience., • Share Goodwill NYNJ mission with our donors while attending the donations area, providing an exceptional customer experience and showing appreciation for their donation by handling with care and providing a donation receipt., • Daily Activities: Describe the daily activities included in essential job functions. 1. Donations a. Greet customers and donors within 30 seconds of entering with a friendly and positive attitude and offer to assist with donation if needed. b. Offer a receipt for donations and educate every customer about applicable literature. c. Keep the inside/outside of the donation area, neat clean, and organized. d. Thank every customer for their donation and invite them to return. e. Facilitate contactless donation process by ensuring that blue bins/cages are set up directly inside the donations area for stores with a separate donations entrance and that blank receipts will be available for donors on small table in donations area. f. Follow policy for safe handling of product for processing of donations upon receipt. g. Separate sellable donations of textiles, housewares and other donation categories, as needed depending on the donation center location. g. Maintain count of donors on tracking tool. 2. Pushing to Stores Prepare cages/bins of rough sorted goods for transport to designated stores. *Activities are subject to change to meet business needs with management approval. Qualifications: Describe the minimum educational and experience requirements/preferences. The following qualifications are required: · 1 year of Retail or Customer Service Experience preferred. · Previous Stock experience required. · High School Diploma, equivalent or combination of education/experience required. Skills Required: Describe the minimum skills required or preferred • Proven ability to build lasting relationships with customers and colleagues., • Ability to adapt to and engage with different customers., • Strong communication skills with customers, sales leadership team and colleagues., • Demonstrated collaborative skills and ability to work well within a team., • Ability to receive feedback and take action when appropriate., • Accuracy and attention to detail required., • Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment.

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Position Title: Outlet Material Handler Department: Retail Outlet Reports To (Title): Outlet Store Manager Position Type: FLSA - Non-Exempt Supervising Staff: General Purpose: In a few brief sentences summarize the primary duties and responsibilities. The Outlet Material Handler is responsible for a variety of tasks that support the efficient operation of the Outlet and Salvage departments. Duties include loading and unloading inventory into equipment, moving product into and out of the outlet, creating salvage bales, and operating different types of powered equipment and machinery. Essential Functions: Describe the duties that define the core responsibilities of the job. • Load clearance product from stores onto outlet tables utilizing tippers and by hand as needed., • Separate clothing, shoes, accessories, wares, trash and items for recycling; placing them in the appropriate designated areas., • Load product from Outlet tables loading into bale machines to create bales for Salvage., • Ensure that tables pulled from the Outlet floor are of trash and commodities prior to baling., • Assist with removal of tables on the Outlet floor to the Salvage production area., • Operate all electrical and manual equipment adhering to established operational procedures and safety guidelines., • Must be able to use material handling equipment (i.e. pallet jack, hand truck, dolly) and operate electrical equipment (i.e. compactor, tipper, down-stroke baler, MAX PAK ); adhering to established operational procedures and safety guidelines., • Transport donations dropped off in the Outlet to the production area and sort in compliance with standard operating procedures., • Assist donors with large donations to unload their vehicles and transport to the appropriate cages., • Provide a high level of customer service, engaging all donors quickly and courteously, offering donation receipts, and handling all donated items with care and gratitude., • Follows all established Corporate and regulatory safety and security procedures which include the handling of hazardous materials., • Complete health and safety training as scheduled., • Ensures appropriate housekeeping is completed, including assigned cleaning duties at the end of shift and proper organization. Qualifications: Describe the minimum educational and experience requirements/preferences. The following qualifications are required: • High School Diploma or equivalent required., • Warehouse experience preferred., • Ability to receive supervision and feedback., • Open availability. Skills Required: Describe the minimum skills required or preferred • Must be able to process multiple tasks in a fast-paced environment., • Must be willing to train on power equipment and machinery., • Must be able to lift 50+ pounds., • See Attached Physical Demand Analysis Approvals: Employee: Date: Print Signature Direct Supervisor: Date: Print Signature District Manager: Date: Print Signature Vice President: Date: Print Signature

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Position Title: Key Holder Department: Retail Reports To (Title): Store Manager Position Type: FLSA - Non-Exempt Supervising Staff: Yes No • For a limited time, you will receive a $500 sign-on bonus after successfully completing your introductory 90-day period. PLUS earn weekly bonuses for meeting your store goals* General Purpose: In a few brief sentences summarize the primary duties and responsibilities. The Key Holder is responsible for supporting the Store Manager in the daily operation of the store and overall customer experience. He/she demonstrates leadership by modelling Goodwill NYNJ CARE service standards to elevate sales performance. This individual will help to train and coach associates to achieve all set expectations. The Key Holder has the ability to execute all operational functions to Brand standards and drive positive customer experiences in the absence of the Store Manager. Essential Functions: Describe the duties that define the core responsibilities of the job. • Partner with sales specialists and store associates to improve overall customer and donor experience, achieving sales goals and KPIs., • Lead a high performing customer first orientated team. Coach and provide feedback to the team as necessary to ensure all customers and donors serviced in the store are given the full CARE experience in line with brand strategies., • Manage customer flow to ensure the best possible experience and that every customer is engaged., • Lead by example by setting the standard to deliver excellent service to customers., • Drive partnership on the selling floor between sales specialists and store associates., • Develop and retain talented employees, by coaching in the moment and providing feedback to the Store manager to support training and development., • Resolve all customer complaints and issues quickly, efficiently and with respect resulting in an overall positive experience. Partner with the Store Manager where necessary., • In absence of the Store manager, responsible for executing all operations., • Possess a strong understanding of the business and effectively communicate needs and ideas to elevate the business., • Assist Store Manager in driving Goodwill brand loyalty through coaching sales team to share knowledge of Goodwill Rewards program and Mission, consistently educating customers of the benefits of participation., • Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations., • Communicate product needs to the stock team ensuring that flow of product to the floor is quick and efficient., • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times., • Ensure presentation of all windows, displays, fixtures and all visual areas are reflective of current visual direction., • Enforce and support Store Manager in holding team accountable to Company policies and procedures., • Additional duties as required. Scope of Responsibility & Positions Supervised: Where applicable describes level of authority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. Provide metrics where possible. Level of supervision received. Overall responsibility of the store and day to day operations as mentioned above. In addition, the Key Holder will support the store leadership team with employee relations issues as designated. • Report all employee relation issues in a timely and effective manner, partnering with the Store Manager and HR when necessary., • Assist the Store Manager to recruit, train, and develop team ensuring all positions are filled in a timely manner with qualified candidates., • Continually provide feedback to the Store Manager on employee level of proficiency in their role and support with training and development., • Assist in ensuring the integrity of staff’s time and attendance., • Ensure Dress Codes and Uniforms are always professional, reflective of Brand image and always adhered to., • Enforce of all company policies and procedures, standards of operations and support leadership team. Benchmarks: Describe the minimum benchmarks. The following benchmarks must be meet as follows: Customer Service: • Verbally great customer and offer assistance within 30 seconds., • Inform all customers of weekly sale color and newly produced color, make announcement every 15 minutes., • Offer customer a shopping cart or basket while in the store., • Keep sales floor and fitting rooms clean and free of clutter, hangers and clothes off the floor., • Answer the phone in a professional manner. If stationed on the register: • Greet all customers with a warm greeting, a smile, eye contact, positive attitude ask each customer if they are a Goodwill Rewards Member, if not, discuss benefits and offer to enroll the customer ask each customer to Round Up their purchase and discuss our Mission., • Thank each customer for their purchase, hand them the receipt, invite them back to the store, • Keep register area clean and free of clutter. • Round Up goal = 43% If requested to work production, the benchmarks are as follows: Empty Z rack = 15 min (85 pieces) Empty grey cart of wares = 15 min (35 pieces) Empty grey cart of shoes = 15 min (35 pieces) Sort: 1 blue bin = 1 hour Hang: 2 racks = 1 hr (170 pieces) Tagging: 15 min per z rack (4 z racks an hour, 340 pieces) Wares: 1 hour = 2 grey cart of wares (70 pieces/hr) Shoes: 1 hour = 2 grey cart of shoes (70 pieces/hr) Textiles: 2 hours = 1 complete rack of textiles Benchmarks are subject to change to meet business needs with management approval. Qualifications: Describe the minimum educational and experience requirements/preferences. The following qualifications are required: • Minimum 1+ year experience in retail store supervisory required., • High School Diploma, equivalent, or combination of education and relevant experience required. Skills Required: Describe the minimum skills required or preferred • Proven ability to drive and exceed individual and store results., • Proven ability to build lasting relationships with customers and colleagues., • Ability to adapt to and engage with different customers., • Strong interpersonal and communication skills (verbal and written) with customers, sales leadership team and colleagues., • Demonstrated collaborative skills and ability to work well within a team., • Ability to receive feedback and take action when appropriate., • Accuracy and attention to detail required., • Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays., • Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Special Working Conditions: Describe unusual working conditions or environmental factors. • See Attached Physical Demand Analysis

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description THRIFT STORE SALES SPECIALIST The Role / General Purpose: The Thrift Store Sales Specialist delivers excellent customer service, restocks and replenishes merchandise, and supports Goodwill’s mission. They assist customers, process transactions, maintain store cleanliness, and ensure a positive shopping experience. This role also includes enforcing store policies and supporting daily operations. About Goodwill NYNJ: At Goodwill NYNJ, we empower individuals with disabilities and other barriers to employment to gain independence through the power of work. Founded more than 109 years ago, Goodwill believes in never leaving talent behind and that a positive world is where all talents are recognized. Operating over 30 retail locations, Goodwill is known for its retail stores and is a destination for donating goods – our retail operations make a material, sustainable impact on textile reuse. Join our team and be part of something meaningful. Here, your work creates opportunities for yourself and for others in the community. Job Responsibilities: • Greet and assist customers promptly., • Support donors as needed and direct them to the designated donation drop-off area., • Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards., • Promote Goodwill’s Rewards and Round-Up programs., • Process sales transactions quickly and accurately., • Resolve customer concerns and escalate issues as needed., • Maintain a clean and organized sales floor, fitting rooms, and checkout area., • Follow store policies, including safety guidelines and occupancy limits when required., • Operate the register and thank customers for their purchases., • Monitor store entry and enforce safety measures if assigned. Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 9:00am to 8:00pm. Health & Safety Guidelines: This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management. Benefits: Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week: • Incentives: $500 sign-on bonus for new retail employees & biweekly bonuses for achieving performance targets., • Discounts: Retail Store Discounts - 50% All year long. Additional discounts for travel, entertainment, etc. through Plum Benefits, • Tuition Reimbursement Assistance, • Incentives: $500 sign-on bonus for new retail employees & biweekly bonuses for achieving performance targets., • Medical, Dental, Vision & Voluntary Insurance Offerings, • Generous Paid Time Off: Competitive vacation, sick, parental leave, and personal days with increased accrual over time. Additional generous paid prenatal and parental leave., • Headspace: Free access to hundreds of guided exercises for meditation, sleep, focus, and movement for employees and their loved ones., • $500 employee referral bonus.

Job Description Position Title: Warehouse Operations Manager Location: South Hackensack, NJ Lead with Good Purpose Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have built a purpose driven brand through our nearly thirty stores, outlets, donation centers and e-commerce operations across New York and Northern New Jersey. Our donated goods retail operations (DGR) proudly funds our collective mission to empower individuals with disabilities and other barriers to employment to gain independence through the power of work. If you’re a logistics master passionate about innovating with purpose, loves a good treasure hunt and want to have positive impact, then we want to hear from you! Bonus if you’re into maximizing square footage and drawing space utilization plans. We’re on the hunt for our next Warehouse Operations Manager. This individual is responsible for leading the daily operations of our South Hackensack warehouse, ensuring production goals are met, warehouse processes are streamlined, and the team is executing at a high level to support the retail network. This role also oversees the production of salvage programs, as well as waste reduction initiatives within the warehouse. The ideal candidate is hands-on, data-driven, and focused on delivering operational efficiency, speed, and safety while maximizing the impact of every donation. The Awesome Things You’ll Do • Oversee day-to-day operations of the South Hackensack warehouse to ensure high efficiency, accuracy, and productivity, • Execute salvage program within the warehouse, ensuring production goals are hit, • Ensure smooth coordination between warehouse operations and the retail network by maintaining accurate, timely, and consistent inventory flow, • Partner closely with the logistics team to ensure accurate, on-time deliveries to retail locations, supporting revenue and customer experience, • Manage and schedule warehouse staff based on operational needs, while fostering a high-performing, mission-driven team culture, • Maintain a strong focus on safety, speed, and continuous improvement throughout all warehouse functions, • Utilize inventory systems and reporting tools to drive accuracy, streamline workflows, and support operational decisions, • Apply lean principles and continuous improvement practices to identify inefficiencies and improve warehouse performance, • Ensure all donations are properly sorted, processed, and utilized to support the organization's mission and minimize waste, • 2+ years of experience in warehouse operations or logistics; retail or nonprofit warehouse experience preferred, • Hands-on leadership style with a focus on team development, accountability, and operational excellence, • Experience with inventory management systems and warehouse technologies, • Strong analytical and problem-solving skills with the ability to use data to improve performance, • Knowledge of lean operations, continuous improvement, and warehouse best practices, • Ability to work in a fast-paced, high-volume environment with shifting priorities, • Passion for mission-driven work and maximizing social impact, • Proven work ethic with the utmost integrity, • Leads by example and inspires others to do the same, • Understands and can manage safety policies, culture and behavior change, • Passionate, Empathetic, Grounded and Open Minded, • Proposed hiring range of $80,000 to $88,000, • Generous Time off policy to use when you need it, • Health, wellness and financial resources to help you achieve our personal goals, • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance, • Retirement matching programs and contributions We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you! If you need assistance with your application please reach out to