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Job DescriptionDescription:The Case Manager plays a key role in Gulfstream Goodwill Industries’ Housing Our Heroes initiative, a housing and wellness stabilization project designed to serve veterans experiencing or at risk of homelessness in Palm Beach County. The Case Manager will provide trauma-informed, individualized case management and supportive services across the full housing stabilization continuum from shelter entry through permanent housing placement and up to 12 months postplacement. The role focuses on ensuring veteran participants achieve housing stability, wellness, self-sufficiency, and strong community integration. Requirements: • Conduct comprehensive biopsychosocial assessments using trauma-informed and culturally competent approaches., • Develop individualized Housing Stability and Wellness Plans focused on housing placement, health, behavioral health, income, benefits, and veteran-specific supports., • Assist veterans with collecting documentation for eligibility (ID, DD-214, income verification, etc.) and support referrals from the VA and Coordinated Entry System., • Assist participants in locating, securing, and maintaining safe, affordable permanent housing., • Conduct landlord engagement, housing inspections, and mediation when needed., • Provide intensive case management during the first 6 months in housing (weekly contact) and continued light-touch case management for an additional 6 months (biweekly/monthly contact)., • Support participants in developing tenancy skills, financial literacy, community integration, and independent living capabilities., • Facilitate access to VA benefits, SSI/SSDI, Medicaid, SNAP, VSO services, veteran peer support, and community-based services., • Coordinate warm hand-offs to health and behavioral health providers, including VA Medical, Whole Health, Cigna-funded services, IHCS, Henderson, and other identified partners, • Support connection to employment and vocational training through CareerSource, Vocational Rehabilitation, and GGI’s employment programs., • Utilize trauma-informed, motivational interviewing, and strengths-based practices to promote mental, physical, and emotional wellness., • Encourage participation in wellness, peer-to-peer recovery, PTSD support, substance use recovery, and veteran-focused support groups., • Monitor participant progress, provide coaching, and ensure continuity of care., • Document all services in HMIS/ClientTrack in compliance with grant requirements., • Maintain detailed case notes, service plans, and goal tracking., • Support data collection for program outcomes including housing retention, income improvements, benefits access, wellness progress, and reduced recidivism., • Participate in program evaluation, grant reporting, and quality improvement processes., • Build and maintain strong partnerships with VA, local Veteran Service Organizations, PBC Division of Human & Veteran Services, community agencies, and landlords., • Participate in case conferencing, Housing First trainings, local Veteran Advisory Boards, and Homeless Coalition activities., • Bachelor’s degree in social work, Human Services, Psychology, Counseling, or related field/ MSW preferred, • Minimum 2 years’ experience in case management, housing stabilization, or veteran services., • Familiarity with homelessness service systems, Coordinated Entry, VA benefits, and trauma-informed care., • Strong interpersonal skills, cultural sensitivity, and commitment to working with veterans facing housing and behavioral health challenges., • Valid Florida driver’s license and reliable transportation., • Knowledge of housing programs, Veterans Services and SOAR benefits., • Experience with HMIS, ClientTrack, or other case management data systems., • Ability to travel across GGI shelters, housing sites, partner agencies, and community locations, • Must be able to conduct home visits and occasional after-hour wellness check-ins as needed

The Case Manager will provide trauma-informed, individualized case management and supportive services across the full housing stabilization continuum from shelter entry through permanent housing placement and up to 12 months postplacement. The Case Manager plays a key role in Gulfstream Goodwill Ind

Job Description As a Pricer, you’ll play a key part in keeping our stores running smoothly by sorting, pricing, and preparing donated items for sale. Your attention to detail helps ensure every donation is handled responsibly and contributes to Goodwill’s mission of changing lives through the power of work. What You’ll Do: • Sort donations into saleable, salvage, and trash categories., • Price merchandise accurately using baseline price guides., • Stock, rotate, and merchandise products on the sales floor., • Maintain a clean, organized, and safe work area., • Help keep the “Goodwill River” flowing by meeting daily production goals., • Ensure excellent donor and customer service at all times., • Preferably candidate with knowledge of clothing, antiques and collectibles, • High School Diploma or G.E.D., • Prior experience in a retail environment preferred, • Able to stand, bend and reach., • Able to lift, push, pull, carry or otherwise move up to forty (40) pounds with no support regularly. Over forty (40) pounds request for additional team member assistance as needed., • Ability to exert maximum muscle force to lift, push, pull, or carry objects as required by job, • Able to perform tasks that require repetitive motion. Manual dexterity is required. What You Get: • Medical, Dental, & Vision Insurance, • Employer Paid Life Insurance, • 401K Retirement Plan with an Employer Match, • Paid Time Off, • 25% Store Discount, • Teladoc copays covered by Goodwill, • Access to a Life Coach, • Training and Development Opportunities, • Education Assistance and Incentives, • Comprehensive Wellness Program with Incentives

Job Description SORTER/HANGER ABOUT US: At Goodwill Industries, we are committed to fostering a positive, empowering, and growth-focused work environment. We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment—because when our people thrive, so does our mission. Our Team Members enjoy the stability of a consistent work week schedule, along with a wide range of valuable benefits, including: • Up to three weeks of Paid Time Off in your first year, • Ongoing professional development and internal growth opportunities, • 24/7 access to a doctor through Goodwill-paid Teladoc services THE POSITION: Are you detail oriented? Do you enjoy working independently to get the job done? Do you have an affinity for apparel brands and styles? As a member of our Apparel team, you will: • Obtain a general knowledge of apparel categories and sizing, • Determine quality and value of items to be sold in the store, • Provide quality assurance by checking items for imperfections, • Price, size, and tag apparel and linens according to type, • Hang salable goods on racks POSITION OUTLINE: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • High school diploma or GED preferred, • Prior experience in a retail environment preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach for extended periods of time, • Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly

Job Description As a Pricer, you’ll play a key part in keeping our stores running smoothly by sorting, pricing, and preparing donated items for sale. Your attention to detail helps ensure every donation is handled responsibly and contributes to Goodwill’s mission of changing lives through the power of work. What You’ll Do: • Sort donations into saleable, salvage, and trash categories., • Price merchandise accurately using baseline price guides., • Stock, rotate, and merchandise products on the sales floor., • Maintain a clean, organized, and safe work area., • Help keep the “Goodwill River” flowing by meeting daily production goals., • Ensure excellent donor and customer service at all times., • Preferably candidate with knowledge of clothing, antiques and collectibles, • High School Diploma or G.E.D., • Prior experience in a retail environment preferred, • Able to stand, bend and reach., • Able to lift, push, pull, carry or otherwise move up to forty (40) pounds with no support regularly. Over forty (40) pounds request for additional team member assistance as needed., • Ability to exert maximum muscle force to lift, push, pull, or carry objects as required by job, • Able to perform tasks that require repetitive motion. Manual dexterity is required. What You Get: • Medical, Dental, & Vision Insurance, • Employer Paid Life Insurance, • 401K Retirement Plan with an Employer Match, • Paid Time Off, • 25% Store Discount, • Teladoc copays covered by Goodwill, • Access to a Life Coach, • Training and Development Opportunities, • Education Assistance and Incentives, • Comprehensive Wellness Program with Incentives

Job Description SORTER/HANGER ABOUT US: At Goodwill Industries, we are committed to fostering a positive, empowering, and growth-focused work environment. We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment—because when our people thrive, so does our mission. Our Team Members enjoy the stability of a consistent work week schedule, along with a wide range of valuable benefits, including: • Up to three weeks of Paid Time Off in your first year, • Ongoing professional development and internal growth opportunities, • 24/7 access to a doctor through Goodwill-paid Teladoc services THE POSITION: Are you detail oriented? Do you enjoy working independently to get the job done? Do you have an affinity for apparel brands and styles? As a member of our Apparel team, you will: • Obtain a general knowledge of apparel categories and sizing, • Determine quality and value of items to be sold in the store, • Provide quality assurance by checking items for imperfections, • Price, size, and tag apparel and linens according to type, • Hang salable goods on racks POSITION OUTLINE: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • High school diploma or GED preferred, • Prior experience in a retail environment preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach for extended periods of time, • Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly

Job Description About the Role: We are seeking a highly motivated Dock Worker 1 to join our team in the Social Assistance industry. As a Dock Worker 1, you will be responsible for loading and unloading freight from trailers, containers, and straight trucks. You will also be responsible for accurately recording the movement of freight and ensuring that all paperwork is completed accurately and in a timely manner. Your attention to detail and commitment to safety will be critical in this role. You will report to the Dock Supervisor and work closely with other team members to ensure that all freight is handled efficiently and effectively. Minimum Qualifications: • High school diploma or equivalent, • Ability to lift up to 50 pounds, • Ability to work in a fast-paced environment, • Attention to detail, • Previous experience in a warehouse or dock environment, • Forklift certification, • Load and unload freight from trailers, containers, and straight trucks, • Accurately record the movement of freight, • Ensure that all paperwork is completed accurately and in a timely manner, • Maintain a clean and safe work environment As a Dock Worker 1, you will use your attention to detail and commitment to safety to ensure that all freight is handled efficiently and effectively. You will also use your communication skills to work effectively with team members and supervisors. Your ability to lift up to 50 pounds and work in a fast-paced environment will be critical in this role. Additionally, if you have previous experience in a warehouse or dock environment, forklift certification, or experience with scanning equipment and warehouse management systems, you will be able to hit the ground running and make an immediate impact.

Job Description DONATION PRICER THE COMPANY: At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill Manasota has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below. THE POSITION: Are you fascinated by rare or collectable items? Are you keen on knowing the value of everyday goods? Does the idea of a treasure hunt excite you? As a Donation Pricer, you will: • Evaluate donations to determine quality and value, • Price merchandise using a price guide and select items of exceptional value, • Work to keep the flow of merchandise processing efficient by moving materials from trucks to processing stations to the sales floor, • Manage a category by monitoring sell through and adjusting pricing to maximize sales THE BENEFITS: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • An interest in antiques, collectibles, or rare items preferred, • High school diploma or GED preferred, • Prior experience in a retail environment preferred, • Must be willing and able to work days, evenings, and weekends if seeking full time work, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach for extended periods of time, • Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly

Job Description SORTER/HANGER ABOUT US: At Goodwill Industries, we are committed to fostering a positive, empowering, and growth-focused work environment. We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment—because when our people thrive, so does our mission. Our Team Members enjoy the stability of a consistent work week schedule, along with a wide range of valuable benefits, including: • Up to three weeks of Paid Time Off in your first year, • Ongoing professional development and internal growth opportunities, • 24/7 access to a doctor through Goodwill-paid Teladoc services THE POSITION: Are you detail oriented? Do you enjoy working independently to get the job done? Do you have an affinity for apparel brands and styles? As a member of our Apparel team, you will: • Obtain a general knowledge of apparel categories and sizing, • Determine quality and value of items to be sold in the store, • Provide quality assurance by checking items for imperfections, • Price, size, and tag apparel and linens according to type, • Hang salable goods on racks POSITION OUTLINE: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • High school diploma or GED preferred, • Prior experience in a retail environment preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach for extended periods of time, • Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly

Job Description SORTER/HANGER ABOUT US: At Goodwill Industries, we are committed to fostering a positive, empowering, and growth-focused work environment. We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment because when our people thrive, so does our mission. Our Team Members enjoy the stability of a consistent work week schedule, along with a wide range of valuable benefits, including: • Up to three weeks of Paid Time Off in your first year, • Ongoing professional development and internal growth opportunities, • 24/7 access to a doctor through Goodwill-paid Teladoc services POSITION OUTLINE: As a member of our Apparel team, you will: • Obtain a general knowledge of apparel categories and sizing, • Determine quality and value of items to be sold in the store, • Provide quality assurance by checking items for imperfections, • Price, size, and tag apparel and linens according to type, • Hang salable goods on racks THE BENEFITS: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • High school diploma or GED preferred, • Prior experience in a retail environment preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach for extended periods of time, • Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly

Job Description SORTER/HANGER ABOUT US: At Goodwill Industries, we are committed to fostering a positive, empowering, and growth-focused work environment. We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment because when our people thrive, so does our mission. Our Team Members enjoy the stability of a consistent work week schedule, along with a wide range of valuable benefits, including: • Up to three weeks of Paid Time Off in your first year, • Ongoing professional development and internal growth opportunities, • 24/7 access to a doctor through Goodwill-paid Teladoc services POSITION OUTLINE: As a member of our Apparel team, you will: • Obtain a general knowledge of apparel categories and sizing, • Determine quality and value of items to be sold in the store, • Provide quality assurance by checking items for imperfections, • Price, size, and tag apparel and linens according to type, • Hang salable goods on racks THE BENEFITS: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • High school diploma or GED preferred, • Prior experience in a retail environment preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach for extended periods of time, • Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly

Job Description Under the direction of the Director of Learning and Development, the Learning and Development Generalist designs and facilitates leadership development experiences that build organizational capability and strengthen a culture of learning. Key Responsibilities • Facilitate leadership development programs aligned with Goodwill’s Core Values and standards of inclusion, respect, empowerment, and engagement., • Partner with leaders and Subject Matter Experts (SMEs) to assess leadership development needs and design effective learning solutions., • Design and deliver blended learning experiences, including instructor-led training, coaching, e-learning, and experiential learning., • Supports the Leadership Development Program (LDP), ensuring program integrity, effectiveness, and impact., • Support leaders in developing individualized development plans (IDPs) and facilitate follow-up conversations to reinforce learning application., • Bachelor’s Degree in organizational development, training, or education, preferred., • Must be able to work occasional after-hours and weekends, • Incumbent must possess a valid driver's license, appropriate insurance coverage, and a privately owned reliable means of transportation to travel throughout GIMI territory., • Medical, Dental, & Vision Insurance, • Employer Paid Life Insurance, • 401K Retirement Plan with an Employer Match, • Paid Time Off, • 25% Store Discount, • Teladoc copays covered by Goodwill, • Access to a Life Coach, • Training and Development Opportunities, • Education Assistance and Incentives, • Comprehensive Wellness Program with Incentives

Job DescriptionDescription: SCOPE: Provide housing focused and person-centered case management for individuals experiencing homelessness at a low barrier shelter. Work along with participants to create an Individualized Housing Plan; provide guidance and support to participants to meet their individualized housing goals; and contribute to the mission of Goodwill by advocating for the participants and maximizing opportunities for persons experiencing homelessness to become more independent, guided by precedent and working within the limits of established policies. ESSENTIAL FUNCTIONS: • Receive and review intake information for new participants in the Homeless Resource Centers., • Meet with individual participants and review interests, work history, and goals. Complete SPDATs as required Work in cooperation with participants to establish individual housing goals., • Create a warm, welcoming, environment; implement and support the principles of a trauma informed care environment., • Develop individualized housing plans that assist guests in identifying permanent housing options in the community., • Verify participants’ eligibility and research benefits being received and assist with applications if needed., • Assess participant’s barriers to housing and support individual in identifying strategies to overcome barriers., • Provide resources and referrals to assist participant as needed to support housing plans., • Provide assistance with transportation when needed to doctor appointments, social security, etc. and clothing., • Provide participant with housing counseling and support; and serve as a liaison between program providers, direct care staff, and other support providers. Provide crisis intervention and advocacy, assessments, and information gathering and sharing with staff. Research and recommend resources and make referrals to other programs., • Enter the data gathered from participant contacts into the appropriate database systems for case follow-up and review. Ensure that participant consent forms are obtained and on file., • Investigate and find out what agencies and organizations within the community serve persons experiencing homelessness. Determine what programs, support groups and services are offered. Offer to make presentations to groups to enhance community awareness of the programs and opportunities offered by Homeless Resource Centers., • Participate in staff meetings, case conferences and various meetings with GGI staff and others to receive guidance on program changes or enhancements., • Participate in training to upgrade skills as courses become available. Complete all GGI required trainings within 6 months of hire., • Demonstrate by words and actions a commitment to the Goodwill mission to help people experiencing homelessness to become self-sufficient, working members of the community., • Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements., • Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition., • Bachelor’s Degree in Rehabilitation, Social Services, Human Services or related field required., • Minimum of one (1) year case management experience preferred., • Excellent communication skills required. Ability to establish and maintain rapport with employers and referral agents., • Excellent problem solving skills & organizational skills., • General office environment, • Generally normal sitting, standing and walking, • Regular travel Computer and usual peripherals, word processing, spreadsheets and software programs, and standard office equipment, automobile, large passenger van, or wheelchair accessible van, as required.

Job Description Ready to help shape the future of Goodwill’s growth? As a Team Lead of Real Estate & Acquisition, you’ll play a key role in expanding our footprint through strategic site selection, property acquisition, and facility improvements ensuring every Goodwill location reflects our mission and values. This role combines real estate expertise with project coordination, ensuring every new or existing property reflects Goodwill’s standards of safety, efficiency, and community value. What You’ll Do: • Identify and secure new donor and retail sites, • Support lease and purchase negotiations, • Oversee due diligence, safety, and compliance efforts, • Partner with property managers and vendors to maintain high standards, • Track budgets, leases, and real estate data, • Coordinate remodels, site enhancements, and facility upgradesWhy You’ll Love It Here:, • Guaranteed weekly hours, • Generous PTO – 3 weeks your first year, • Medical, Dental & Vision Insurance + Employer-Paid Life Insurance, • 401(k) with company match, • 25% Store Discount, • Free 24/7 Teladoc access (copays covered), • Access to a Life Coach & professional development programs, • Education assistance & wellness incentivesWhat You Bring:, • 3–5 years in real estate, leasing, or property management, • Strong negotiation, financial, and project coordination skills, • Knowledge of Florida market dynamics and commercial real estate

Job DescriptionDescription: Join our mission-driven team and make a difference! The Housing Technician (Per Diem) supports the day-to-day operations of our interim housing program by monitoring and assisting participants, maintaining a safe, secure, and welcoming environment, and helping individuals and families experiencing homelessness. This is an as-needed position with flexible scheduling and no guaranteed hours. ESSENTIAL FUNCTIONS: • Orient guests to facility and personal areas. Review guest assignments and responsibilities of guests. Assist guests in use of facility amenities; including but not limited to the laundry, recreational, and all applicable common areas., • Create a welcoming environment for guests., • Implement and support the principles of a trauma informed care environment., • Utilize de-escalation skills to manage guest conflict., • Manage the phone line on weekend and evening shifts only., • Review arrival/departure procedures with guest, including emergency exits and procedure., • Escort guests as needed within the facility buildings and grounds., • Monitor guests while they are in the waiting area or residence, and maintain vigilance for their safety and security., • Assist entering guests with placing items in Hot Box., • Assist with entry and maintenance of medication logs along with LPNs., • Maintain logs and make accurate and specific documentation of events occurring during shift including incident reports and notice of infractions., • Ability to support and advocate for inclusion for the LGBTQ and other vulnerable communities most at risk for homelessness, • Make sure that common area is welcoming; encourage participants in maintaining chores to ensure cleanliness of shelter space for group program events/classes., • Participate in training to upgrade skills as courses become available. Complete all GGI required trainings within 6 months of hire, • Demonstrate by words and actions a commitment to the Goodwill mission to help people experiencing homelessness to become self-sufficient, working members of the community., • Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements., • Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition., • High school diploma or equivalent., • Excellent verbal communication skills and good written communication skills, • Excellent people skills, • One year experience in a residential setting and/or two years of customer service., • Demonstrated ability to use sound judgment and take direction, • Individuals who are formerly homeless encourage to apply, • Ability to work in a team environment. Ability to deal with a wide variety of people in a positive manner., • Residential setting, • Repetitive pushing, pulling, stretching, reaching, kneeling stooping, and bending, • Prolonged periods of standing and walking Computer, standard peripherals and office equipment, kitchen and laundry appliances, and safety equipment. Schedule: Per diem; hours and shifts will vary based on program needs. Weekend, evening, and holiday availability may be required.

Job Description APPAREL LEAD ABOUT US: At Goodwill Industries, we are committed to fostering a positive, empowering, and growth-focused work environment. We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment because when our people thrive, so does our mission. Our Team Members enjoy the stability of a consistent work week schedule, along with a wide range of valuable benefits, including: • Up to three weeks of Paid Time Off in your first year, • Ongoing professional development and internal growth opportunities, • 24/7 access to a doctor through Goodwill-paid Teladoc services POSITION OUTLINE: Are you detail oriented? Do you enjoy working independently to get the job done? Do you have an affinity for apparel brands and styles? As a member of our Apparel team, you will: • Obtain a general knowledge of apparel categories and sizing, • Determine quality and value of items to be sold in the store, • Provide quality assurance by checking items for imperfections, • Price, size, and tag apparel and linens according to type, • Hang salable goods on racks THE BENEFITS: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • High school diploma or GED preferred, • Prior experience in a retail environment preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach for extended periods of time, • Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly See full job description attached.

Job Description Under the supervision of the assigned TLC, the Assistant Team Leader (ATL) is responsible for the overall operation, leadership, and performance of a Goodwill Giving Center (GGC). This role leads with purpose—ensuring a safe, positive environment while delivering world-class customer service and strong operational results. What You’ll Do • Lead daily operations of the GGC, ensuring safety, efficiency, and excellent customer service, • Foster open, honest communication that promotes a safe environment for team members, donors, and customers, • Hire, train, develop, supervise, and evaluate team members in alignment with Goodwill policies, • Coach and develop Assistant Team Leaders (ATLs) to prepare them for future leadership roles, • Operate within budgeted expense-to-revenue ratios while maximizing donor value, • Ensure proper stewardship of all donations through compliant handling and processing, • Manage labor schedules and payroll in accordance with policy, • Oversee image standards, maintenance, loss prevention, safety, and security of the GGC, • Maintain compliance with Goodwill policies and CARF accreditation standards, • Monitor product trends and pricing through competitive market analysis Complete required operational reporting, including: * Cash handling and petty cash * Incident and accident reports * Safety inspections * Purchase and supply orders * Scheduling, payroll approvals, and operational reports * Participate in training, meetings, and other duties as assigned by Operations Leadership What You Get: • Medical, Dental, & Vision Insurance, • Employer Paid Life Insurance, • 401K Retirement Plan with an Employer Match, • Paid Time Off, • 25% Store Discount, • Teladoc copays covered by Goodwill, • Access to a Life Coach, • Training and Development Opportunities, • Education Assistance and Incentives, • Comprehensive Wellness Program with Incentives

Job Description CASHIER ABOUT US: At Goodwill Industries, we are committed to fostering a positive, empowering, and growth-focused work environment. We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment because when our people thrive, so does our mission. Our Team Members enjoy the stability of a consistent work week schedule, along with a wide range of valuable benefits, including: • Up to three weeks of Paid Time Off in your first year, • Ongoing professional development and internal growth opportunities, • 24/7 access to a doctor through Goodwill-paid Teladoc services POSITION OUTLINE: Do you enjoy interacting with customers? Are you a positive individual who succeeds in multitasking? As a Cashier, you will: • Greet and welcome customers with enthusiasm, • Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise, • Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions, • Respond to phone calls while offering world-class customer service, • Assist in the training of new team members and cashiers, • Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor THE BENEFITS: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • Attention to detail, • High school diploma or GED preferred, • Prior experience in a retail environment is preferred, • Six months of cash handling experience preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach, • Must be able to lift, push, pull, carry, or otherwise move up to 25 pounds with no support regularly

Job Description ASSISTANT RETAIL STORE MANAGER ABOUT US: At Goodwill, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full-Time Team Members can expect a consistent forty-hour work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc, and many other attractive benefits listed below. THE POSITION: Are you an active leader with a passion for the retail industry? Do you excel in building a team culture of learning and empowerment? As an Assistant Retail Store Manager, you will: • Provide world-class customer service to all internal and external customers, • Partner with the Store Manager to train, develop, supervise, and evaluate team members, • Train to master all aspects of the Goodwill donated retail goods process, • Support the operations of the store with necessary activities such as cash handling, inventory control, processing and rotation of donated goods, and loading of trucks, • Build team schedules and manage payroll, • Manage good stewardship of donations and oversee budgeted expenses to revenue ratios and donor value THE BENEFITS: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • High school diploma or GED required, • Minimum of two years of management or supervisory experience in a retail environment preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach for extended periods of time, • Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly

Job DescriptionDONATION CENTER ATTENDANT ABOUT US: At Goodwill, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Part-Time Team Members can expect consistent hours all work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy for part-time employment, 24/7 Goodwill Paid phone access to a Doctor through Teladoc, and many other attractive benefits listed below. THE POSITION: Are you an active individual who appreciates variety throughout the day? Do you enjoy interacting with people? As a Donation Center Attendant, you will: • Greet donors at the donation door graciously and promptly, • Unload donations from vehicles and offer tax receipts, • Report an accurate daily donor count, • Sort donations into categories to prepare for transport to stores Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • The ability to work independently, • High school diploma or GED preferred, • Prior experience in a retail environment is preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to sit, stand, bend, and reach for extended periods

Job DescriptionDescription: Perform duties to coordinate, monitor and provide a safe and secure environment to participants in the waiting area and in residences; assist navigators as needed and contribute to the mission of Goodwill by providing a safe environment for formerly homeless individuals and families, guided by limits of established standards and accepted practice. This is an as-needed position with flexible scheduling and no guaranteed hours. ESSENTIAL FUNCTIONS: • Monitor the guests while they are in the residence and maintain vigilance for their safety and security. Serve as first responder and interventionist. Review incidents with guests, Housing Technicians, Case Managers, and other direct care staff with Senior Operations Director., • Supervise Housing Technicians during shifts. Ensure staff coverage during meals and breaks., • Communicate with Senior Director regarding any concerns with staff or guests., • Maintain logs and make accurate and specific documentation of events occurring during shift including incident reports and notices of infraction., • Utilize trauma informed care principles when managing guests and staff., • Create a warm, welcoming environment for guests., • Model appropriate interventions for staff including harm reduction, crisis intervention, and low barrier services., • Participate in case conferences as needed with Program Director, Housing Advocate Case Managers, and Operations Director., • Assist to orient guests, obtain intake information, and document participant files., • Assist guests in use of residence facilities and equipment, including computer, laundry and other household equipment., • Check facilities for cleanliness and inform management of the need for repairs., • Coordinate and assist facility staff as needed. Contact on-call support staff when needed., • Relieve and /or assist Housing Technicians when needed., • Interview, select, recommend, hire, train and supervise assigned staff. Assign and check work. Provide directions to staff and assist in the investigation and resolution of problems., • Demonstrate by words and actions a commitment to the Goodwill mission to help those experiencing homelessness and other barriers to become self-sufficient working members of the community., • Perform or assist with any duties or operations as required to maintain workflow and to meet schedules and quality requirements., • Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work areas in a clean and orderly condition., • Bachelor’s Degree in Rehabilitation, Social Services, Human Services, or a related field. Relevant work experience may be substituted on a year for year basis in lieu of degree., • Minimum one (2) year in homeless services setting or experience working in a milieu setting., • Ability to work in a team environment. Ability to deal with a wide variety of people in a positive manner., • Must have excellent verbal and written communication skills., • Demonstrated ability to use sound judgement as well as the ability to take direction., • Willingness to work nights and/or weekends., • Residential setting, • Repetitive pushing, pulling, stretching, reaching, kneeling stooping, and bending., • Prolonged periods of standing and walking Computer, standard peripherals and office equipment, kitchen appliances, yard maintenance equipment, company van, and safety equipment.

Job Description CASHIER ABOUT US: At Goodwill Industries, we are committed to fostering a positive, empowering, and growth-focused work environment. We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment because when our people thrive, so does our mission. Our Team Members enjoy the stability of a consistent work week schedule, along with a wide range of valuable benefits, including: • Up to three weeks of Paid Time Off in your first year, • Ongoing professional development and internal growth opportunities, • 24/7 access to a doctor through Goodwill-paid Teladoc services POSITION OUTLINE: Do you enjoy interacting with customers? Are you a positive individual who succeeds in multitasking? As a Cashier, you will: • Greet and welcome customers with enthusiasm, • Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise, • Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions, • Respond to phone calls while offering world-class customer service, • Assist in the training of new team members and cashiers, • Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor THE BENEFITS: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • Attention to detail, • High school diploma or GED preferred, • Prior experience in a retail environment is preferred, • Six months of cash handling experience preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach, • Must be able to lift, push, pull, carry, or otherwise move up to 25 pounds with no support regularly

Job Description DONOR GREETER THE COMPANY: At Goodwill we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below. THE POSITION: Are you an active individual who enjoys fast-paced variety throughout the day? Do you thrive interacting with people? As a Donor Greeter, you will: • Greet donors graciously and promptly within 10 seconds, • Unload donations from vehicles and offer tax receipts to donors, • Report an accurate daily donor count, • Accurately sort and prepare donations for further processing, • Provide world class customer service to all customers and donors THE BENEFITS: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • High school diploma or GED preferred, • Prior experience in a retail environment preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach for extended periods of time

Job DescriptionDescription: SCOPE: Perform duties to monitor and provide assistance and a safe, secure, welcoming environment to participants in interim housing; assist with household chores; and contribute to the mission of Goodwill by providing a safe environment for individuals and families experiencing homelessness, guided by established standards and procedures. ESSENTIAL FUNCTIONS: • Orient guests to facility and personal areas. Review guest assignments and responsibilities of guests. Assist guests in use of facility amenities; including but not limited to the laundry, recreational, and all applicable common areas., • Create a welcoming environment for guests., • Implement and support the principles of a trauma informed care environment., • Utilize de-escalation skills to manage guest conflict., • Manage the phone line on weekend and evening shifts only., • Review arrival/departure procedures with guest, including emergency exits and procedure., • Escort guests as needed within the facility buildings and grounds., • Monitor guests while they are in the waiting area or residence, and maintain vigilance for their safety and security., • Assist entering guests with placing items in Hot Box., • Assist with entry and maintenance of medication logs along with LPNs., • Maintain logs and make accurate and specific documentation of events occurring during shift including incident reports and notice of infractions., • Ability to support and advocate for inclusion for the LGBTQ and other vulnerable communities most at risk for homelessness, • Make sure that common area is welcoming; encourage participants in maintaining chores to ensure cleanliness of shelter space for group program events/classes., • Participate in training to upgrade skills as courses become available. Complete all GGI required trainings within 6 months of hire, • Demonstrate by words and actions a commitment to the Goodwill mission to help people experiencing homelessness to become self-sufficient, working members of the community., • Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements., • Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition., • Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies. Requirements: KNOWLEDGE AND SKILLS: • Education and experience equivalent to completion of high school, • Excellent verbal communication skills and good written communication skills, • Excellent people skills, • One year experience in a residential setting and/or two years of customer service, • Demonstrated ability to use sound judgment and take direction, • Individuals who are formerly homeless encourage to apply, • Ability to work in a team environment. Ability to deal with a wide variety of people in a positive manner, • Residential setting, • Repetitive pushing, pulling, stretching, reaching, kneeling stooping, and bending, • Prolonged periods of standing and walking Computer, standard peripherals and office equipment, kitchen and laundry appliances, and safety equipment.

Job Description DONOR GREETER THE COMPANY: At Goodwill we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below. THE POSITION: Are you an active individual who enjoys fast-paced variety throughout the day? Do you thrive interacting with people? As a Donor Greeter, you will: • Greet donors graciously and promptly within 10 seconds, • Unload donations from vehicles and offer tax receipts to donors, • Report an accurate daily donor count, • Accurately sort and prepare donations for further processing, • Provide world class customer service to all customers and donors THE BENEFITS: Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives THE QUALIFICATIONS: • Excellent customer service skills, • High school diploma or GED preferred, • Prior experience in a retail environment preferred, • Must be willing and able to work days, evenings, and weekends, • Must be able to perform the essential functions of the job with or without accommodation THE PHYSICAL REQUIREMENTS: • Must be able to sit, stand, bend, and reach for extended periods of time, • Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly

Job DescriptionDescription: Provides individualized nursing care to guests residing at the various Homeless Resource Centers as needed. Provides oversight into duties performed by LPN’s/certified housing/medical techs in this scope; and contribute to the mission of Goodwill by providing a safe environment for individuals and families experiencing homelessness, guided by established standards and procedures. ESSENTIAL FUNCTIONS: • Assist guests in the management of their prescribed medications, learning about their medication, and coordinating medication access., • Provides medical guidance for LPN’s/CM’s to ensure best guest outcomes and participates in multidisciplinary case conferencing meetings., • Provides communicable disease prevention and non-communicable disease management education, resources, and guidance to shelter staff and guests., • Recruit, interview, hire, train LPN staff. Responsible for the LPN scheduling at each shelter site. Completes annual evaluations and facilitates disciplinary action when necessary., • Facilitates formal supervision of LPN’s at all shelter sites; is available for consultation to the LPN’s as needed/warranted., • Conducts communicable disease outbreak monitoring., • Reporting communicable disease outbreaks to the Department of Health., • Initiates isolation/quarantine protocols for clients with communicable illness (i.e. covid, TB)., • Assists with disease surveillance activities (e.g. contacting hospitals & health care providers regarding signs of infectious diseases, communicable diseases, or reportable communicable diseases)., • Monitor guest’s health (presence of chronic disease, communicable disease and injuries). Evaluates guest’s past medical history and pre-existing conditions. Ensures appropriate medical care is provided and/or guests are referred for appropriate medical care. Follows-up with outside medical providers to ensure continuity of care for all guests., • Audits LPN documentation for comprehensiveness and accuracy; may audit medication observation logs and medication count logs. Notifies the Senior Director and/or Associate Director of any medication variances found and/or if policy was not followed. Completes and submits incident reports to the Senior Director in a timely manner per agency and/or contract policy. Conducts Root Cause analysis of medication errors, including omissions of medications., • Responsible for the development of medication policies/procedures, educating staff on the policies and monitoring to ensure policies are being followed consistently. Completes frequent reviews of policies and revises as needed/necessary., • Provides oversight of health care screening for guests. Ensures LPN’s are following protocol in having guests receive a full medical screening/clearance, TB and/or other communicable disease testing/assessment and HIV screening, if indicated., • Provides oversight and is responsible in ensuring LPN’s are tracking the TB testing of all guests and that all guests had their PPD read within the required time frame. Must ensure LPN’s follow through with additional testing/care if results are positive., • Provide oversight and training to LPN’s and/or Housing/Med Techs assigned to assist guests with medication observation., • Expected to provide coverage and/or work additional hours when necessary to support the Lewis Center, Annex and/or Western Shelter sites when there are absences and/or vacancies., • Prepare clinical and progress notes for any/all services and enters into client track within 48 hours of occurrence of service provided., • Instruct participants in self-care techniques., • May monitor/Observe the self-administration of medication by participants., • Monitors the maintenance of the MOR; ensures all staff are following protocol in completing the logs; file logs into the guest’s charge upon exit from the facility within 3 business days of exit., • Report changes in participant health conditions to administrators, along with documented report, as required., • Assisting clients with replacement of lost/damaged medications or Durable Medical Equipment (DME) (i.e. wheelchair, raised/handicap accessible toilet seat, cane, or walker)., • Provide episodic and emergency care while on site. Guests that require care beyond the scope of practice and available on-site first aid for minor injuries or illness must be referred to urgent care, the emergency room or call for EMS/911 assistance., • Recommending and distributing over the counter medication., • Report issues relating to medical care and conditions of the shelter guests to administration., • Assist with referrals and linkage to primary care, behavioral health, and specialty care., • Participate in various meetings with GGI staff and others to receive guidance on program changes or enhancements., • Demonstrate by words and actions a commitment to the Goodwill mission by advocating for and assisting persons experiencing homelessness to become more independent., • Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements., • Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition., • Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies., • A Graduate from an accredited school of nursing., • Licensure issued by the State of Florida required., • Minimum of (1) year nursing experience preferred., • Experience working with homeless population preferred., • Experience working with individuals with a history of mental illness and or substance abuse required., • Knowledge of, and commitment to, harm reduction and housing first principles., • Strong written and verbal communication skills, • Superb collaborative skills and demonstrated success working in a high- needs environment., • Strong problem-solving skills., • Current CPR and AED certification., • General office environment, • Normal sitting, standing and walking Computer and usual peripherals, word processing, spreadsheets and software programs, and office equipment, safety equipment, automobile, large passenger van or wheelchair accessible van, as required.

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