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Job DescriptionDescription: Job Type: Full Time, Exempt Work Schedule: Mondays through Fridays from 8:30 am to 5 pm Location: 600 Diamond Street, Philadelphia, PA 19122 (On Site) ABOUT ASOCIACION PUERTORRIQUENOS EN MARCHA (APM) APM has been servicing the North Philadelphia community since 1970. Our Financial Opportunity Centers (FOC) helps low to moderate income families boost earnings, reduce expenses, and make appropriate financial decisions that lead to asset building through an integrated service model approach. The centers provide individuals and families with services across three critical and interconnected areas: employment services, financial coaching and access to income supports. SUMMARY OF ROLE AND RESPONSIBILITIES The FOC Coach provides direct services to low to moderate-income individuals who are enrolled as Financial Opportunity Center participants. This person assists clients in finding ways to supplement their income or reduce their expenses through benefits that the FOC will refer to as income supports. Income supports may include but are not limited to public benefits such as food stamps, medical benefits, LIHEAP for Utility assistance, and more; other benefits may include Children’s Health Insurance Program (CHIP), and Child Care Works. These income supports may be difficult to apply for, or challenging to find, or understand. It is the role of the FOC Coach to make these benefits accessible to FOC clients. Furthermore, the FOC Coach must be resourceful and motivated to find new benefit sources for their FOC clients. The FOC Coach will work with employment counselors and financial coaches to ensure that the client is getting assistance across these three major service areas. The FOC Coach plays a valuable role in helping clients achieve financial stability. Provide one on one income supports counseling to program participants. • Conduct a general benefits screening., • Discuss all benefits for which the client is eligible with that client., • Assist the clients through the application process, as needed., • Maintain contact with the client and monitor the status of their applications (e.g. lost, approval, denial, re-certifications, etc.), • Use Efforts to Outcome (ETO), a client management system, to document and reflect the outcome of their clients accurately and in a timely manner., • The classes may be part of a larger job readiness class offered by the FOC, or may be occasional workshops to the public, • Develop workshop materials or tailor existing materials to meet the needs of the community., • Cultivate a strong relationship with the local DHS (Dept. of Human Services) office. Advocate for the client as needed., • Create a network of referral organizations to help you assist the client in obtaining income supports (e.g. local Goodwill voucher program, free dental-work programs, etc.). BENEFITS • Health Insurance through Independence Administrators or $100/month reimbursement with proof of current insurance, • Vision and Dental Plans through SunLife, • Basic Life Insurance (100% Employer Funded), • 403B Retirement Plan with Company Contribution, • Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses, • Employee Assistance Program including free counseling, trainings, webinars, and other resources, • Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit, • Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity, • Short-term and Long-term Disabilities, • Employee Referral Program, • 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies, • 12 Days of Paid HolidaysRequirements:, • EDUCATION: Bachelor’s degree from a four-year accredited institution preferred., • LANGUAGES: Bilingual in Spanish and English required., • EXPERIENCE: Previous work experience in the social services sector preferred. Previous work experience in the financial sector (banking, lending, insurance, investments) required. Previous work experience with the FOC’s target population, and/or the ability to provide services in a culturally sensitive manner., • KNOWLEDGE: A strong understanding of personal finances, particularly in the areas of budgeting, asset building, and credit building, • SKILLS: Strong communication skills, both written and oral; proficient in Microsoft Office (Word, Excel, Power Point). Internet and resource savvy., • A propensity to learn benefits programs rules and requirements., • Competent at following directions, filling out forms, and applications (both paper and online). IMPORTANT: APM requires all new hires to obtain the following clearances: FBI, Child Abuse Clearance, Criminal Background, and Medical/TB Test. APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Company DescriptionAsociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.

Job Description Business Development Representative Benefits: Medical, Dental, Vision, 401K AHF Products has a job opportunity for a Business Development Representative to work remotely. This roles territory will be cover PA/DE/NJ with an emphasis on Philadelphia. Business Development Representative will be responsible for actively seeking, engaging customer prospects, and cultivating relationships. To create and grow opportunities for Armstrong Flooring, Crossville Tile & AHF Contract business. In this role, the Business Development Representative will establish strategies to target potential clients and customers positioning the appropriate AHF product solutions. Increase top-line revenue growth, customer acquisition levels and profitability while also creating goodwill in the market. Create specifications within the Architect/Design community, End-users, and Flooring Contractors. This role will require in field travel of 75-80%. JOB DUTIES: • Build and manage relationships with End Users, Architect/Interior Designers, Flooring Contractors, and other key buyers with the objective of establishing trust to build ongoing partnerships developing into sales., • Research purchase needs and adjust sales tactics based on insights., • Present, promote, and sell the company’s products and services to new and existing buyers to influence specifications and product selection., • Identify new service opportunities to grow existing accounts sales and strengthen relationships., • Reach out to new customers through networking opportunities, social media, and cold calling., • Develop and actively engage in networks outside of Parterre to obtain market intelligence necessary to compete effectively., • Create and execute tactical sales-driving marketing campaigns, special events and sponsorships that help increase brand awareness, build relationships, and achieve sales goals., • Collaborate with customer support, and management during the specification and order fulfillment process; communicate project details to team members for successful implementation., • Assist client in budgeting; prepare and submit formal pricing and bids for client approval., • Prepare accurate sales projections and provide forecast information for team planning purposes., • Utilize CRM to create customer profile, customer contact and account updates., • Assist Management in establishing Annual / Quarterly / Monthly Strategy and Sales Plans, • Bachelor’s degree from a four-year college or university or equivalent work experience, • Experience working in an outside sales role calling on a varied client base, • Flooring product knowledge preferred., • Proven success selling to large corporate clients, • Knowledge of specifications, design and phases required The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Frequently Expected to stand for long periods of time and expected to lift up to 20 pounds, • Frequent Vision must be sufficient to see tools and equipment clearly. Plant conditions that include all extreme weather conditions (hot and cold), and a noisy and dusty environment. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Think analytically, • Make decisions, • Develop options and implement solutions, • Work with a team, • Maintain regular and punctual attendance (consistent with ADA and/or FMLA), • Attention to detail, • Communicate effectively, • Multitask in a fast pace environment, • Work with a Sense of Urgency AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.

Job Description Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: As a Retail Associate at Goodwill, you will work with a team to maintain a clean and safe shopping experience for our customers. This position will meet production standards to deliver quality customer service. The Retail Associate will learn the daily operations of a retail/ store outlet, gaining skills for a career in retail. This position is a vital part of our organization and can lead to future career opportunities. Duties will also include but are not limited to: • Cashiering and Sales Floor Support., • Processing and pricing donations in both soft lines (clothing and linens) and hardlines (housewares items). External Hiring Range: $13.00/hour Travel: None required. QUALIFICATIONS: • High school diploma or equivalent preferred., • No experience required, will train the right person for the job.REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:, • Candidates are expected to provide current, valid Child Abuse clearance.

Follow all Goodwill and subcontract site policies and safety procedures.

Job DescriptionPosition Title: Donation AttendantLocation: Goodwill, Swarthmore PAPart Time Pay Rate: $15.25 Per HourOpen Availability Required POSITION PURPOSEUnder the direct supervision of store management the Donation Attendant is responsible for greeting and assisting donors, breakdown of donations, keeping accurate donor records and providing donors excellent customer service. The Donation Attendant is also responsible to participate in all sales floor store activities and maintain a professional manner to ensure maximum customer satisfaction and confidence. In addition to providing maximum security and protection of company assets. ESSENTIAL FUNCTIONS AND BASIC DUTIES • Follow safety policies and procedures ensuring maximum safety, security and protection of all donors and company assets., • Greet all donors in a prompt, friendly and courteous manner and assist with unloading donations from vehicles., • Offer all donors a donation receipt and ensure accurate count of all donors for the location are logged/recorded., • Ensure all donations are broken down into categories assigned by supervision., • Ensure drive through donation area is clean and organized and transport all trash to dumpster., • Ensure donations are loaded and/or unloaded from trucks., • Follow company policy and procedures according to Goodwills Team Member Handbook and all applicable SOPs for the job position., • Accomplish retail and organization mission goals by completing related assignments as needed., • Ability to work varied hours/days as business dictates., • All other duties as assigned by management.EDUCATION/EXPERIENCEHigh school diploma or GED equivalent preferred, along with a minimum of 1-3 months of related experience and/or training or equivalent combination of education and experience. Must have the ability to use a pallet jack and possess good interpersonal and communication skills.WORKING CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes: hand protection; eye protection when handling material. PHYSICAL ACTIVITIES AND REQUIREMENTS:FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle or feel; reach with hands and arms; and talk and hear. The employee is regularly required to stoop, kneel, and crouch. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 30 pounds. INTENT AND FUNCTION OF POSITION DESCRIPTIONPosition descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, Inc. maintains its status as an at-will employer.

Job DescriptionTherapist Location: Serving the Delaware County, PA area Company Overview Delaware County Victim Assistance Center (DCVAC) is a non-profit organization is dedicated to providing comprehensive support and resources to victims of crime. DCVAC is committed to empowering victims and helping them navigate the often-complex criminal justice system. The DCVAC team of compassionate professionals works tirelessly to ensure that every individual who comes to us receives the care and assistance they need to heal and move forward. Job Summary As a Therapist, you will be working directly with victims of crime to provide specialized therapeutic services and support. You will be responsible for assessing clients' needs, developing personalized treatment plans, and facilitating individual and group counseling sessions. Your expertise and empathy will be instrumental in helping our clients access the resources and services they require to overcome the trauma they have experienced. Key Responsibilities • Conduct comprehensive assessments to identify clients' mental health needs and develop tailored treatment plans, • Provide individual and group therapy sessions, utilizing evidence-based therapeutic techniques, • Facilitate support groups and educational workshops for clients and their families, • Collaborate with a multidisciplinary team to coordinate care and ensure clients' holistic well-being, • Maintain detailed case notes and documentation in accordance with organizational policies, • Participate in ongoing professional development to stay current with best practices in trauma-informed care Qualifications • Master's degree in Counseling, Social Work, or a related mental health field, • Licensed or eligible for licensure as a therapist in the state, • Minimum 2 years of experience providing therapy or counseling services, • Strong interpersonal and communication skills, with the ability to build rapport with diverse clients, • Familiarity with trauma-informed care and crisis intervention techniques • Clinical skills for effective crisis intervention and for short-term or long-term therapy of individuals and/or families, • Ability to plan, develop, implement, and evaluate client treatment plans, • Ability to assume responsibility

Job DescriptionPOSITION SUMMARY:The Team Lead oversees and participates in all day-to day store activities including safety compliance, front end and backroom oversight of the store. The Team Lead assists with functions related to sales, production and customer service and is a key holder responsible for store opening and closing activities as directed by the Store Manager and/or Assistant Manager. This position is a member of the Management Support Team.ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Complies with all organization policies and procedures., • Follows safety policies and procedures ensuring maximum security and protection of all customers, team members, and company assets., • Engages with all consumers, community groups, co-workers to promote the achievement of the company mission. Resolves customer issues and answers questions to ensure a positive customer experience., • Maintains strict confidentiality of all sensitive information concerning the organization, consumers and/or employees., • Assists with achieving 100% or more of weekly revenue and production goals through team member training and production focus efforts., • Handles Point of Sale and Accounting functions and transactions; responsible for store cash funds, issuing and counting down registers, bank deposits, and overages/shortages., • Performs necessary record keeping, daily reports, and reporting of money and sales to appropriate department personnel within Goodwill of Delaware & Delaware County., • Responsible to assist with the fulfillment of all production functions and individual productivity of Production Associate team members., • Assists with training of new retail team members, as assigned, to ensure that the highest level of customer service is offered to all., • Advises management staff of all progress, problems, and new development on a regular basis., • Assumes role of manager on duty and supervises team members on shift., • Conducts quality checks on carts and Z-racks., • Responsible for store opening and closing activities., • Assists with exterior and interior maintenance by ensuring that the store is clean, neat, orderly in appearance., • Performs all other job duties as assigned.EDUCATION/EXPERIENCE: A High School Diploma or G.E.D. and a minimum of 1-2 years of related experience. An equivalent combination of education and/or training may be considered.SKILLS/ABILITIES:, • Basic computer navigation skills, and ability to learn new technical skills, • Excellent communication skills to include listening skills, • Excellent customer service skills, and ability to interact effectively with a diverse constituent population, • Demonstrated ability to work in a fast-paced environment, • Demonstrated ability to work independently and in a team environment, • Ability to handle challenging situations with a calm and professional demeanor, • Ability to take the initiative and exercise good judgement at all times, • Ability to communicate and delegate tasks as well as supervise the follow-through of assigned tasks, • Ability to work varied hours/days as business dictates including opening and closing of location, • Valid driver’s license is preferred WORKING CONDITIONS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES AND REQUIREMENTS: FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to handle or feel; reach with hands and arms; and talk and hear. The employee is regularly required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 30 pounds. INTENT AND FUNCTION OF POSITION DESCRIPTION:HPosition descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, maintains its status as an at-will employer. Revised June 2022

Follow all Goodwill policies and safety procedures.

Donation Utility Associate Trainee Part Time. Will receive cross-training as Barcoder and Processor Trainee to promote individual employee growth and maintain company productivity.

Job Opportunity at Rittenhouse Store.Works as a member of the store team to lead an excellent customer and brand experience, and promote sales.Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of Central and Northern Arizona (GCNA) and its affiliat

Meets daily, weekly, and monthly refurbishing quotas for Goodwill Home Medical Equipment. The Driver/Technician also evaluates the condition of gently used medical equipment donated to Goodwill Home Medical Equipment. Follow all Goodwill policies and safety procedures.

The Senior Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand. Follow all Goodwill policies and safety procedures. Must complete Goodwill Role Model Workers program and demonstrate the following skills: positive attitude, conflict res

Goodwill Of Central And Northern Arizona Store Team Member.Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.Responsible for running registers as well as working to

Champion Goodwill's values of positive attitude, integrity, respect, service, stewardship and teamwork, ensuring operational staff and Mission Services teams are unified in advancing the mission. POSITION PURPOSE The Chief Financial Officer (CFO) is a mission-driven financial leader who serves as a

The Production Manager is responsible for the oversight, leadership, and achievement for the back production area and obtaining set production and sales goals. The Production Manager directs all aspects of daily production, leading the team and driving the business. Records production data on a dail

The Production Manager is responsible for the oversight, leadership, and achievement for the back production area and obtaining set production and sales goals.The Production Manager directs all aspects of daily production, leading the team and driving the business.Key responsibilities include buildi

Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovati

Valid forklift certification and experience operating sit-down, stand-up, or reach forklifts. We are looking for a skilled and safety-conscious Forklift Operator to join our warehouse or logistics team. The ideal candidate will be responsible for operating forklifts and other warehouse equipment to

Follow all Goodwill policies and safety procedures. Must complete Goodwill Role Model Workers program and demonstrate the following skills: positive attitude, conflict resolution, self-presentation, team-building, budgeting, and time management. The Senior Customer Service Associate delivers custome

We are seeking a dependable and hardworking Warehouse Worker to join our team.The ideal candidate will be responsible for receiving, storing, and distributing materials, tools, equipment, and products within the warehouse, ensuring efficiency and accuracy in all operations.

Follow all Goodwill policies and safety procedures.Must possess professional etiquette.Successfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation.Must achieve 40% Round-Up transaction average every month.Engages customers successfull

Join our dynamic team as a Warehouse Operative! We are in search of a reliable and dedicated individual who will play a crucial role in our warehouse operations.As a Warehouse Operative, you will be essential in:.Receiving and processing incoming goods with accuracy.Storing materials, tools, and pro

Follow all Goodwill policies and safety procedures.Must possess professional etiquette.Successfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation.Must achieve 40% Round-Up transaction average every month.Engages customers successfull

Follow all Goodwill and subcontract site policies and safety procedures.

Position Type Full-Time/Part-Time.Follow all Goodwill policies and safety procedures.Must possess professional etiquette.Accepts all donations from customers and provides a positive customer experience using the following steps: a.Must be at donors vehicle within 30 seconds of arrival b.Smile and ma

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer.

The Senior Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand. Follow all Goodwill policies and safety procedures. Must complete Goodwill Role Model Workers program and demonstrate the following skills: positive attitude, conflict res

Follow all Goodwill and subcontract site policies and safety procedures.

Job DescriptionPosition Title: Sales Floor AssociateLocation: Goodwill, Swarthmore, PennsylvaniaPart TimePay Rate: $15.25 Per HourOpen Availability Required POSITION PURPOSEThe Sales Floor Associate participates in all sales floor store activities and maintains a professional manner to ensure maximum customer satisfaction and confidence. Provides maximum security and protection of company assets.ESSENTIAL FUNCTIONS AND BASIC DUTIES • Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets., • Ensure all merchandise is displayed / stocked in its proper department and in accordance with merchandising procedures. Perform necessary housekeeping duties, including, but not limited to, cleaning and recovery of sales floor, dressing rooms and production/processing areas, sweeping, mopping, dusting, and vacuuming as needed, maintaining order in all departments, including clothing, domestics, shoes/accessories, wares, books, and furniture., • Responsible to assist with the fulfillment of production functions as needed., • Follow company policy and procedures according to Goodwill Employee Handbook and SOPs applicable to job position., • Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, co-workers, and management to promote the achievement of the company mission., • Ability to work varied hours/days as business dictates., • All other duties that apply.EDUCATION/EXPERIENCEHigh school diploma or GED equivalent preferred, along with a minimum of 1-3 months of related experience and/or training or equivalent combination of education and experience.WORKING CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes: hand protection; eye protection when handling material.PHYSICAL ACTIVITIES AND REQUIREMENTS:FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle or feel; reach with hands and arms; and talk and hear. The employee is regularly required to stoop, kneel, and crouch. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 30 pounds.INTENT AND FUNCTION OF POSITION DESCRIPTIONPosition descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, Inc. maintains its status as an at-will employer.

Job Description Visiting Angels is a private, non-medical home care agency seeking an organized, efficient, and friendly individual to join our team as On Call Client Scheduling Manager! As the On Call Client Care Manager, you will be responsible handling incoming office calls off hours and on weekends. On call manager will be responsible for resolving issues that arise after hours from our clients and caregivers. Ready to start your rewarding career? Apply to Visiting Angels today! Requirements: • Associate Degree in a healthcare-related field and two years of supervisory experience in homecare is preferred, • Proficiency with Microsoft Office applications, scheduling systems, and other healthcare industry-related software, • Excellent communication skills and professionalism at all times, • Detail-oriented team player, • Ability to multitask, work under pressure and problem solve, • Strong commitment to client service excellence and ability to generate goodwill for Visiting Angels with our staff, client, their families, and referral sources, • Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations, • Must have a positive approach and spirit, • Excellent pay and perks This position is mostly remote except for Saturday AM. We are located at 1250 Greenwood Ave, #1, Jenkintown, PA 19046. Please call us at (215) 938-7201 with any questions! ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION. Powered by JazzHR ndoKUlseQa

Job DescriptionPosition Title: Production TitleLocation: Goodwill, Holmes, PennsylvaniaPart Time Pay Rate: $15.25 Per HourOpen Availability RequiredPOSITION PURPOSEThe Production Associate is responsible for efficiently sorting and processing quality merchandise in a timely manner and making price tags or stickers for items that require a ticket. The incumbent follows all unit price and Solutions guidelines. The Production Associate is also responsible for welcoming and assisting donors.ESSENTIAL FUNCTIONS AND BASIC DUTIES • Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets., • Responsible for fulfilling all production functions and assisting with donation functions., • Maintain continuous flow of Softline materials to achieve daily production quotas per shift. Work at assigned production station to sort Softline items and distinguish between quality merchandise and salvage. Hang quality items on a rack efficiently and price merchandise according to company guidelines., • Maintain continuous flow of Hardline materials to achieve daily production quotas per shift. Work at assigned production station to sort and process Hardline items and distinguish between quality merchandise and salvage. Price merchandise according to company guidelines., • Assist with quality pulls as needed and stock merchandise by classification on the sales floor., • Safely assist in loading and unloading of trucks and vehicles without damage to merchandise; determine price, sanitize, and tag furniture and large donated items; place all merchandise safely on the sales floor in a timely manner., • Perform housekeeping functions that ensure that workstation, production area, and sales floor are kept neat, clean, and organized., • Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, and co-workers to promote the achievement of the company mission., • Perform all other duties as assigned including recovery functions.EDUCATION/EXPERIENCEHigh school diploma or GED equivalent and related experience and/or training is preferred.SKILLS/ABILITIES, • Demonstrated strong attention to detail., • Demonstrated ability to perform efficiently in a fast-paced environment., • Proficiency with basic computer skills and ability to learn new software skills., • Strong communication and interpersonal skills., • Ability to work independently and as part of the team., • Ability to stand and walk for prolonged periods of time., • Ability to lift up to 40 pounds of merchandise., • Ability to work varied schedules, including evenings and weekends as the business dictates. WORKING CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts and external temperatures. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes hand protection; eye protection when handling material; any other PPE that can reduce the possibility of injury. PHYSICAL ACTIVITIES AND REQUIREMENTS: FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: While performing the duties of this job, the employee is required to stand and walk; use hands and fingers to handle or feel; reach with hands and arms; and talk and hear. The employee is regularly required to stoop, kneel, or crouch. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. INTENT AND FUNCTION OF POSITION DESCRIPTIONPosition descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, Inc. maintains its status as an at-will employer.Revised July 2024

Job DescriptionPOSITION PURPOSEThe Production Associate is responsible for efficiently sorting and processing quality merchandise in a timely manner and making price tags or stickers for items that require a ticket. The incumbent follows all unit price and Solutions guidelines. The Production Associate is also responsible for welcoming and assisting donors.ESSENTIAL FUNCTIONS AND BASIC DUTIES • Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets., • Responsible for fulfilling all production functions and assisting with donation functions., • Maintain continuous flow of Softline materials to achieve daily production quotas per shift. Work at assigned production station to sort Softline items and distinguish between quality merchandise and salvage. Hang quality items on a rack efficiently and price merchandise according to company guidelines., • Maintain continuous flow of Hardline materials to achieve daily production quotas per shift. Work at assigned production station to sort and process Hardline items and distinguish between quality merchandise and salvage. Price merchandise according to company guidelines., • Assist with quality pulls as needed and stock merchandise by classification on the sales floor., • Safely assist in loading and unloading of trucks and vehicles without damage to merchandise; determine price, sanitize, and tag furniture and large donated items; place all merchandise safely on the sales floor in a timely manner., • Perform housekeeping functions that ensure that workstation, production area, and sales floor are kept neat, clean, and organized., • Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, and co-workers to promote the achievement of the company mission., • Perform all other duties as assigned including recovery functions.EDUCATION/EXPERIENCEHigh school diploma or GED equivalent and related experience and/or training is preferred.SKILLS/ABILITIES, • Demonstrated strong attention to detail., • Demonstrated ability to perform efficiently in a fast-paced environment., • Proficiency with basic computer skills and ability to learn new software skills., • Strong communication and interpersonal skills., • Ability to work independently and as part of the team., • Ability to stand and walk for prolonged periods of time., • Ability to lift up to 40 pounds of merchandise., • Ability to work varied schedules, including evenings and weekends as the business dictates. WORKING CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts and external temperatures. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes hand protection; eye protection when handling material; any other PPE that can reduce the possibility of injury. PHYSICAL ACTIVITIES AND REQUIREMENTS: FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: While performing the duties of this job, the employee is required to stand and walk; use hands and fingers to handle or feel; reach with hands and arms; and talk and hear. The employee is regularly required to stoop, kneel, or crouch. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. INTENT AND FUNCTION OF POSITION DESCRIPTIONPosition descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, Inc. maintains its status as an at-will employer.Revised July 2024

Job DescriptionPosition Title: Production AssociateLocation: Goodwill, Upper Darby PAPart Time and Full TimePay Rate: $15.25 per hourOpen Availability Required. POSITION PURPOSEThe Production Associate is responsible for efficiently sorting and processing quality merchandise in a timely manner and making price tags or stickers for items that require a ticket. The incumbent follows all unit price and Solutions guidelines. The Production Associate is also responsible for welcoming and assisting donors.ESSENTIAL FUNCTIONS AND BASIC DUTIES • Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets., • Responsible for fulfilling all production functions and assisting with donation functions., • Maintain continuous flow of Softline materials to achieve daily production quotas per shift. Work at assigned production station to sort Softline items and distinguish between quality merchandise and salvage. Hang quality items on a rack efficiently and price merchandise according to company guidelines., • Maintain continuous flow of Hardline materials to achieve daily production quotas per shift. Work at assigned production station to sort and process Hardline items and distinguish between quality merchandise and salvage. Price merchandise according to company guidelines., • Assist with quality pulls as needed and stock merchandise by classification on the sales floor., • Safely assist in loading and unloading of trucks and vehicles without damage to merchandise; determine price, sanitize, and tag furniture and large donated items; place all merchandise safely on the sales floor in a timely manner., • Perform housekeeping functions that ensure that workstation, production area, and sales floor are kept neat, clean, and organized., • Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, and co-workers to promote the achievement of the company mission., • Perform all other duties as assigned including recovery functions.EDUCATION/EXPERIENCEHigh school diploma or GED equivalent and related experience and/or training is preferred.SKILLS/ABILITIES, • Demonstrated strong attention to detail., • Demonstrated ability to perform efficiently in a fast-paced environment., • Proficiency with basic computer skills and ability to learn new software skills., • Strong communication and interpersonal skills., • Ability to work independently and as part of the team., • Ability to stand and walk for prolonged periods of time., • Ability to lift up to 40 pounds of merchandise., • Ability to work varied schedules, including evenings and weekends as the business dictates. WORKING CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts and external temperatures. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes hand protection; eye protection when handling material; any other PPE that can reduce the possibility of injury. PHYSICAL ACTIVITIES AND REQUIREMENTS: FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: While performing the duties of this job, the employee is required to stand and walk; use hands and fingers to handle or feel; reach with hands and arms; and talk and hear. The employee is regularly required to stoop, kneel, or crouch. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. INTENT AND FUNCTION OF POSITION DESCRIPTIONPosition descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, Inc. maintains its status as an at-will employer.

Job DescriptionPosition Title: Retail General CleanerLocation: Goodwill, Swarthmore PennsylvaniaPart TimePay Rate: $15.25 per hourOpen Availability Required POSITION PURPOSEThe Retail General Cleaner is responsible for performing housekeeping duties. These duties include but are not limited to: cleaning, sweeping, mopping, vacuuming, washing, and dusting.ESSENTIAL FUNCTIONS AND BASIC DUTIES • Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets. Report any hazards or known/suspected security violations to supervisor., • Provide janitorial services such as wet or dry mop of floors; clean, disinfect, and restock bathrooms; vacuum carpets and dust; cleaning and maintenance of interior and exterior of locations; and upkeep of assigned grounds areas., • Able to collect trash and clean trash containers., • Responsible for the use of proper methods and materials in cleaning and caring for buildings, equipment, and equipment storage area, along with informing supervisor when such supplies need to be replenished., • Ensure maximum customer satisfaction. Work cooperatively with all internal and external customers to promote the achievement of the company mission., • Ability to work varied hours/days as business dictates.EDUCATION/EXPERIENCEHigh school diploma or GED equivalent preferred, along with a minimum of 1-3 months related experience and/or training.WORKING CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to chemicals. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes: hand protection; eye protection when handling chemicals/cleaning equipment; any other PPE that can reduce the possibility of injury.PHYSICAL ACTIVITIES AND REQUIREMENTS:FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle or feel; reach with hands and arms; and talk of hear. The employee is regularly required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 30 pounds.INTENT AND FUNCTION OF POSITION DESCRIPTIONPosition descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, Inc. maintain its status as an at-will employer.

Job DescriptionPosition Title: Customer Service AssociateLocation: Goodwill, Swarthmore PennsylvaniaPart TimePay Rate: $15.25 Per HourOpen Availability RequiredPOSITION PURPOSE:The Customer Service Associate oversees and participates in all sales floor and backroom store activities in addition to maintaining a professional manner to ensure maximum internal and external customer satisfaction. Responsible for ensuring the security and protection of company assets. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets., • Perform Counterpoint Point of Sale functions and transactions; ensue safe and accurate handling of all cash drawer funds, media, and Goodwill property; accountable for overages and shortages., • Ensure all merchandise is displayed/stocked in its proper department and in accordance with merchandising procedures. Perform necessary housekeeping duties, including, but are not limited to, cleaning and recovery of sales floor, dressing rooms and production/processing areas, sweeping, mopping, dusting, and vacuuming as needed, maintaining order in all departments, including clothing, domestics, shoes/accessories, wares, books, and furniture., • Responsible to assist as needed in production areas including textiles, WEB and ASH. In addition, to assisting in accepting donations., • Follow company policy and procedures according to Goodwill Employee Handbook and SOPs applicable to job position., • Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, co-workers, and subordinates to promote the achievement of the company mission., • Ability to work varied hours/days as business dictates., • All other duties as assigned (i.e. cleaning, recovery).EDUCATION/EXPERIENCE:High school diploma or GED equivalent preferred, along with a minimum of 1-3 months of related experience and/or training or equivalent combination of education and experience. WORKING CONDITIONS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes: hand protection; eye protection when handling material. PHYSICAL ACTIVITIES AND REQUIREMENTS: FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to finger, handle or feel; reach with hands and arms; and talk of hear. The employee is regularly required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 30 pounds. INTENT AND FUNCTION OF POSITION DESCRIPTION:Position descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, Inc. maintains its status as an at-will employer.Revised August, 2019

Job Description Performs a variety of customer service, in store, marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the dealerships parts department. Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities. Major Duties and Responsibilities: 1. Parts Department: • Sells products and/or services to repair the problem and meet the customer's needs. • Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with. • Assist in keeping parts department clean and orderly. • Record all sales and/or customer transactions that occur. • Provide service technicians with parts as required. • Assist with Parts Manager in merchandising displays. • Maintains the retail sale floor and displays to meet or exceed the dealerships standards and today's customer satisfaction. • Controls showroom inventory to ensure maximum sales and customer satisfaction. • Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area. • When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at a point of sale. • Attends training as prescribed by management to maintain proficiency in his/her job description. • Uses dealership equipment and resources safely and proficiently. • Performs other tasks as required by Parts Manger. • Keeps himself/herself groomed and clothed per the dealership guidelines. • Verify receiving documents. • Follow up on shortages and expedite by reporting to Parts Manager. • Should be knowledgeable in merchandising 2. Customer Service: • Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership’s satisfaction • Greet customers immediately in a courteous manner • Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices

Job DescriptionPosition Title: Retail Team LeadLocation: Goodwill, Swartmore PennsylvaniaFull TimePay Rate: $16.50 per hourOpen Availability RequiredPOSITION SUMMARY:The Team Lead oversees and participates in all day-to day store activities including safety compliance, front end and backroom oversight of the store. The Team Lead assists with functions related to sales, production and customer service and is a key holder responsible for store opening and closing activities as directed by the Store Manager and/or Assistant Manager. This position is a member of the Management Support Team.ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Complies with all organization policies and procedures., • Follows safety policies and procedures ensuring maximum security and protection of all customers, team members, and company assets., • Engages with all consumers, community groups, co-workers to promote the achievement of the company mission. Resolves customer issues and answers questions to ensure a positive customer experience., • Maintains strict confidentiality of all sensitive information concerning the organization, consumers and/or employees., • Assists with achieving 100% or more of weekly revenue and production goals through team member training and production focus efforts., • Handles Point of Sale and Accounting functions and transactions; responsible for store cash funds, issuing and counting down registers, bank deposits, and overages/shortages., • Performs necessary record keeping, daily reports, and reporting of money and sales to appropriate department personnel within Goodwill of Delaware & Delaware County., • Responsible to assist with the fulfillment of all production functions and individual productivity of Production Associate team members., • Assists with training of new retail team members, as assigned, to ensure that the highest level of customer service is offered to all., • Advises management staff of all progress, problems, and new development on a regular basis., • Assumes role of manager on duty and supervises team members on shift., • Conducts quality checks on carts and Z-racks., • Responsible for store opening and closing activities., • Assists with exterior and interior maintenance by ensuring that the store is clean, neat, orderly in appearance., • Performs all other job duties as assigned.EDUCATION/EXPERIENCE: A High School Diploma or G.E.D. and a minimum of 1-2 years of related experience. An equivalent combination of education and/or training may be considered.SKILLS/ABILITIES:, • Basic computer navigation skills, and ability to learn new technical skills, • Excellent communication skills to include listening skills, • Excellent customer service skills, and ability to interact effectively with a diverse constituent population, • Demonstrated ability to work in a fast-paced environment, • Demonstrated ability to work independently and in a team environment, • Ability to handle challenging situations with a calm and professional demeanor, • Ability to take the initiative and exercise good judgement at all times, • Ability to communicate and delegate tasks as well as supervise the follow-through of assigned tasks, • Ability to work varied hours/days as business dictates including opening and closing of location, • Valid driver’s license is preferred WORKING CONDITIONS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES AND REQUIREMENTS: FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to handle or feel; reach with hands and arms; and talk and hear. The employee is regularly required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 30 pounds. INTENT AND FUNCTION OF POSITION DESCRIPTION:HPosition descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, maintains its status as an at-will employer. Revised June 2022

Job DescriptionPosition Title: Team LeadLocation: Goodwill, Upper DarbyFull TimeOpen Availability RequiredPay Rate: $16.50 per hourPOSITION SUMMARY:The Team Lead oversees and participates in all day-to day store activities including safety compliance, front end and backroom oversight of the store. The Team Lead assists with functions related to sales, production and customer service and is a key holder responsible for store opening and closing activities as directed by the Store Manager and/or Assistant Manager. This position is a member of the Management Support Team.ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Complies with all organization policies and procedures., • Follows safety policies and procedures ensuring maximum security and protection of all customers, team members, and company assets., • Engages with all consumers, community groups, co-workers to promote the achievement of the company mission. Resolves customer issues and answers questions to ensure a positive customer experience., • Maintains strict confidentiality of all sensitive information concerning the organization, consumers and/or employees., • Assists with achieving 100% or more of weekly revenue and production goals through team member training and production focus efforts., • Handles Point of Sale and Accounting functions and transactions; responsible for store cash funds, issuing and counting down registers, bank deposits, and overages/shortages., • Performs necessary record keeping, daily reports, and reporting of money and sales to appropriate department personnel within Goodwill of Delaware & Delaware County., • Responsible to assist with the fulfillment of all production functions and individual productivity of Production Associate team members., • Assists with training of new retail team members, as assigned, to ensure that the highest level of customer service is offered to all., • Advises management staff of all progress, problems, and new development on a regular basis., • Assumes role of manager on duty and supervises team members on shift., • Conducts quality checks on carts and Z-racks., • Responsible for store opening and closing activities., • Assists with exterior and interior maintenance by ensuring that the store is clean, neat, orderly in appearance., • Performs all other job duties as assigned.EDUCATION/EXPERIENCE: A High School Diploma or G.E.D. and a minimum of 1-2 years of related experience. An equivalent combination of education and/or training may be considered.SKILLS/ABILITIES:, • Basic computer navigation skills, and ability to learn new technical skills, • Excellent communication skills to include listening skills, • Excellent customer service skills, and ability to interact effectively with a diverse constituent population, • Demonstrated ability to work in a fast-paced environment, • Demonstrated ability to work independently and in a team environment, • Ability to handle challenging situations with a calm and professional demeanor, • Ability to take the initiative and exercise good judgement at all times, • Ability to communicate and delegate tasks as well as supervise the follow-through of assigned tasks, • Ability to work varied hours/days as business dictates including opening and closing of location, • Valid driver’s license is preferred WORKING CONDITIONS:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate. PHYSICAL ACTIVITIES AND REQUIREMENTS: FINGER DEXTERITY: The ability to make fast, simple, repeated movements of the fingers, hands and wrists.TALKING: Talking to others to convey information effectively and to communicate information and ideas in speaking so others will understand.AVERAGE VISUAL ABILIITES: The ability to see details at close range (within a few feet of the observer). Specific vision abilities required by this job include close vision, distance vision, color, vision, peripheral vision, depth perception and the ability to adjust focus.PHYSICAL STRENGTH: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk; use hands to handle or feel; reach with hands and arms; and talk and hear. The employee is regularly required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 30 pounds. INTENT AND FUNCTION OF POSITION DESCRIPTION:HPosition descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Supervisors may assign additional functions and requirements as deemed appropriate.Position descriptions are not intended as and do not create employment contracts. Goodwill Industries of Delaware and Delaware County, maintains its status as an at-will employer. Revised June 2022

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. Represents Goodwill Keystone Area in a positive manner by providing excellent customer service at all times to all customers, donors and other employees. Assists with supporting the sta