Parts Manager
hace 13 días
Haltom City
Job DescriptionParts Manager Vogt RV | DFW / Texas This is not a parts counter job. This is a leadership role inside one of the most respected, fastest-moving, and most customer-obsessed RV dealership groups in the country. Vogt RV is a private, family-owned dealership group with five distinct locations covering every major segment of the RV industry—from Airstream and luxury touring vans to adventure rigs, towables, diesel motorhomes, and a one-of-a-kind pre-owned Outlet Center. We don’t just sell RVs—we actively work to change how this industry treats customers. If you’ve ever been frustrated by: • Corporate red tape, • “Profit first, customer later” thinking, • Broken parts processes that slow service and burn goodwill Why This Role Exists Our VIP Express Service depends on speed, accuracy, and communication. Parts is the heartbeat of that promise. We are looking for a Parts Manager who sees parts not as inventory—but as a mission-critical service engine that supports: • Service technicians and advisors (fast, accurate, transparent parts flow) What You’ll Own Internal Service Priority (Non-Negotiable) • Lead and develop the Parts Support Team, • Ensure fastest possible parts acquisition for service and VIP Express customers, • Maintain accuracy, backorder visibility, and real-time communication with service advisors, • Build strong vendor and manufacturer relationships, • Competitive and accurate pricing, • Educated parts and accessory recommendations, • Growth of retail parts, accessories, and camping gear, • Help build (or expand) online parts & accessory sales, • Hire, train, and coach parts associates, • Build repeatable processes—not heroics, • Participate in daily, weekly, and monthly KPI reviews, • Forecast, plan, and improve continuously This role is ideal for: • A strong Parts Associate ready to grow into management, • Needs heavy structure handed to them, • Blames vendors, techs, or systems for outcomes, • Is uncomfortable being measured—or rewarded—by results, • Private & family-owned – decisions are made for customers and team members, not shareholders, • We invent solutions (VIP Express, Exchange Days, Adventure-Ready Prep), • We invest heavily in parts availability, training, and systems, • We win national awards because we do the right thing, not instead of it, • Lead Parts Manager at our flagship service location Service Support Metrics • Parts fill rate & first-time accuracy, • Service cycle time reduction, • Backorder resolution speed, • Parts & accessory gross profit, • Accessory attach rate, • Online parts sales growth (once launched), • Training completion, • Team retention Benefits & Intangibles (That Actually Matter) • Direct access to ownership & executive leadership, • Clear growth path, • Monthly coaching & forecasting—not annual surprises, • Authority to fix problems, not just report them, • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Prescription drug insurance Work Location: In person Ready to move your career forward? Submit your application today and join a team committed to excellence, collaboration, and long term success.