57 Best goodwill Jobs in Milwaukee, Wisconsin (January 2026)

Janitorial Supervisor

5 days ago

Milwaukee

Job Description JOB SUMMARY: Under the general direction of the Operations Manager/CEO, the primary responsibilities of the Supervisor are to professionally and courteously greet, direct and assist clients and manage cleaning specialist or perform cleaning tasks at their assigned accounts; Perform cleaning tasks including but not limited to; trash removal; dusting; cleaning and re-stocking supplies in restrooms, break rooms, coffee centers; sweeping and mopping floors; vacuuming; window washing; replacing light bulbs; other project work/special services duties assigned. EXPERIENCE | EDUCATION: • High School Diploma or equivalent. Three year supervisor experience with managing employees; general cleaning and project work/special services. JOB REQUIREMENTS: • Supervisory experience., • Total knowledge of general facility cleaning., • Knowledge of project work/special services. Carpet cleaning; stripping and waxing; buffing and burnishing; scrubbing and recoating; carpet spotting and window washing., • Demonstrated skill and proficiency with cleaning equipment., • Demonstrated skill and proficiency with consumable supplies., • Total knowledge of identifying surfaces and make recommendations for proper cleaning procedures., • Excellent conceptual thinking skills and the ability to identify and analyze complex and sensitive issues, problems and conflicts and to use independent judgment to make decisions, and to recommend and/or implement solutions., • Customer services principles and practices., • Ability to listen and communicate clearly, fluently and diplomatically orally and in writing in the English language; also to maintain excellent interpersonal and cooperative relationships with management, staff and clients., • Ability to plan, organize, prioritize, and accurately follow through on work activities with time constraints and interruptions to meet deadlines as well as to work independently with a minimum amount of direction and/or supervision., • Ability to remain flexible, resilient, calm, maintain a sense of humor and to regularly present a well-groomed, professional image., • Ability to exhibit desirable and appropriate behavior including integrity, industriousness, sense of urgency and confidentiality and independent judgment to provide for a cohesive working environment dedicated to achieving the organization’s goals., • Ability to work effectively and respectfully with staff, managers, executives and others with a variety of working styles to achieve accountability and results using authority and influence sensitively to garner cooperation and maintain service excellence., • Ability to work daily and effectively to balance stress of multiple projects, conflicting priorities, substantial workload, environmental ambiguity and changing plans through self-management and productive communication with the supervisor and management team., • Ability to generate goodwill for the organization and its management among staff, clients, suppliers, referral sources, regulatory bodies, the general community and others pertinent to the business; demonstrate a strong commitment to client service and service excellence., • Ability to meet the physical and cognitive requirements of the essential job functions. PHYSICAL DEMANDS | WORKING CONDITIONS: • Must be able to lift and move objects up to 30 lbs. as necessary., • Moderate physical activities, which may include pulling, pushing, lifting, reaching, bending and repetitive movements., • Demonstrated skill and proficiency with cleaning equipment., • Use of cleaning products, which require the use of protective gloves and eyewear., • Safety is of the utmost importance. Cleaning Technicians must work in a way that complies with all safety regulations required by [Company Name] and OSHA., • Normally, 40 hours per week with extra time as needed to support the mission, activities and expansion of the organization. Any overtime must be preapproved by Management., • Normal office cleaning conditions with occasional local cleaning route travel and/or professional meetings. MENTAL DEMANDS: • The job involves the ability to use independent judgment to make decisions and to recommend and/or implement solutions., • The ability to listen and communicate clearly and to maintain positive interpersonal and cooperative relationships with co-workers, clients and management., • The ability to plan, organize, prioritize, and accurately follow through on work activities with time constraints and interruptions to meet deadlines as well as to work independently with a minimum amount of direction and/or supervision., • Ability to remain flexible, resilient, calm, maintain a sense of humor and to regularly present a well-groomed, professional image. ESSENTIAL RESPONSIBILITIES: • Responsible for specified locations and employees working in those locations., • Perform building walk-throughs and quality control inspections., • Train employees; assist management with organizing work schedule and assigning tasks., • Setting deadlines and ensuring completion., • Resolve employee problems or refer matters to manager., • Replenish supplies., • Understand the strategy, vision and expansion model of the organization including a basic understanding of [company name]‘s business; be aware of and help to enforce organizational policies and best practices procedures., • Consistently support the general direction, initiatives and specific final decisions of the Management Team in all aspects of the business; use influence sensitively to garner cooperation of management and co-workers., • Completing reports; accident; damage; incident; etc., • Generate goodwill for the organization and its management among staff, clients, suppliers, referral sources, regulatory bodies, the general community and others pertinent to the business; demonstrate a strong commitment to client service and service excellence., • Fill in for absent employees., • Greet, direct and assist persons who enter the office in a polite, respectful and helpful manner to ensure positive relationships. Screen and route requests to appropriate persons; Provide timely and accurate customer service support., • Treat information acquired in the course of work confidentially and responsibly., • Complete work to standard., • Participate in cross-training with other positions both as necessary and as requested by manager to ensure that the workflow is uninterrupted during absences from work. This cross-training may involve learning at least one other position; also training at least one other individual to perform Supervisor work functions., • Regular, consistent, and punctual attendance is an essential function of this position., • Perform other duties as requested or required by management.

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