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Job Description Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Goodwill of Industries of North Florida is currently looking for a Warehouse Material Handler. As a Warehouse Material Handler you will be responsible for loading, unloading, processing/sorting donated materials in a warehouse environment. Must be available to work flexible hours. Required Skills: * Loads and unloads trucks of merchandise of all types from bags of clothing to furniture. * Processes incoming merchandise and outgoing merchandise. * Separates trash from saleable and salvage items. * Processes trash into compactors including furniture compactor. * Performs housekeeping duties in the warehouse keeping warehouse clean. * Safely operates trash baling machine, clothing baling machine, and trash compactor. * Determines proper time frames for processing materials * Ties finished bales and assists in the removal of materials from baling machine with forklift. * May operate forklift, appliance truck, platform truck, utility truck. * May be assigned daily routes with drivers to assist with home pickups. * Provides good customer service. Required Experience: * Education: High School or GED preferred * Experience: No experience required / 1-2 years experience preferred * Excellent communication skills. * Energy and enthusiasm to help others. * An openness to learn and be a team player. * An excitement for a career in retail. * Be able to perform basic skills on the register & computer. * Must be able to read and comprehend. * Must be able to do basic math calculations using a calculator. Physical Requirements * Standing * Walking * Lifting (Up to 50lbs) * Carrying (Up to 50lbs) * Kneeling * Pushing/Pulling * Bending/Stooping * Reaching * Turning * Repetitive Motions Skill Requirements * Respectful customer relationships * Operation of point of sale/inventory software * Reasoning and logic * Maintain records * Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted for the next steps in the selection process. This position is subject to close at any time.

Job Description 4656 Collins Rd. #1 Jacksonville, FL 32244 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. The experienced incumbent in this position will maintain, troubleshoot and repair commercial and residential irrigation systems to a specified high standard. Requirements Education: High School or GED Experience: Prior irrigation experience 1 – 2 years License, Certification, and/or Registration: Valid Florida Driver’s License Essential Duties • Must be able to work flexible hours, • Must be able to lift up to 50 pounds and stand for long periods of time, • Must be able to perform duties that required a great deal of bending, • Able to use troubleshoot and repair irrigation systems, • Ability to work in extreme weather conditions, • Knowledge of or willingness to learn, use of tools, equipment and supplies relative to, • irrigation services, • Maintain, troubleshoot, and repair irrigation systems, • Must be able to work unsupervised, • Experience with water lines, pumps, suction devices, valves and other irrigation equipment, • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Pushing/Pulling, • Bending/Stooping, • Reaching, • Grasping, • Turning, • Drive motor vehicle, • Reading, • Verbal communication (including telephone), • Team-oriented and collaborative interpersonal relationships, • Maintain records, • Respectful client relationships, • Sensitivity to service population’s cultural and socioeconomic characteristics, • Work hours Monday - Thursday 6 a.m. - 5 p.m. Various shifts Goodwill is an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex, (including pregnancy), national origin, age, disability, marital status, protected veteran status, sexual orientation, gender identity, genetic information or any other protected characteristics under applicable law. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.

Job Description 4656 Collins Rd #1 Jacksonville, FL 32244 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. The LCI Team Leader is responsible for supervising a crew of landscape technicians. Works to maintain landscaped grounds to a specified high standard. Goodwill Industries of North Florida has an opening for a Landscape Technician for immediate placement in the Jacksonville/Orange Park area. This is a full-time position with competitive pay, weekly paychecks and an attractive benefits package which includes medical, dental, paid time off and 403b retirement. Job Duties • Grounds maintenance, • Identification and removal of plants determined to be weeds in their present locations, • Removal of any debris, litter, and trash in and around shrub beds, • Supervision of Landscape Technicians, • Removal of dead leaves, flowers and other materials, and trimming as instructed, • Complaint resolution, • Add additional mulch and removing mulch from beds, • High school or GED preferred, • Prior landscaping experience required, • Valid Florida driver's license required, • Must be able to work flexible hours, • Prior supervisory experience preferred, • Must be able to lift up to 50 pounds and stand for long periods of time, • Must be able to perform duties that require a great deal of bending, • Able to use edger, leaf blower and lawn mower to maintain grounds, • Ability to work in extreme weather conditions, • Knowledge of or willingness to learn, use of tools, equipment and supplies relative to landscaping duties Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by a representative from human resources for the next steps in the selection process. This position is subject to close at any time.

Job Description 8:00 AM- 4:30 PM Job Title: Facilities Manager Department: Facilities Reporting to: Facilities Director Date: July 2024 Position Status: New FLSA Status: Exempt Job Summary: The Facilities Manager assists the Director of Facilities with the coordination and scheduling of work/repairs on and within Goodwill facilities, including janitorial services, basic and preventive maintenance, emergency maintenance, and contracted maintenance completed by outside vendors. Provides oversight over the effective and efficient completion of maintenance requests for Goodwill’s premises, facilities, and equipment ensuring that all is maintained in a safe, secure, and orderly manner, and to the highest degree of cleanliness. Supports a culture of training and development for Facilities and Janitorial employees. Supports oversight and staffing for first, second and third shift employees, including supplementing staffing for contracted Facilities Maintenance Program clients as needed. Minimum Qualifications: Education High School or GED required. Experience Three to five years prior maintenance/construction industry or facility management experience required. Licensure, Certification, and/or Registration Florida driver’s license required with a clean Motor Vehicle Record. Ability to perform basic electrical, plumbing, and HVAC systems maintenance is required. Knowledge in building codes and safety regulations is preferred. Facilities maintenance certification in relevant fields is preferred. Other Ability to follow written and verbal instructions; ability to communicate, both verbally and in writing; ability to work with co-workers and the public. Basic understanding/skill in the operation of a variety of hand tools and equipment common to the building trades and/or HVAC filtration systems, etc. Must adhere to all safety standards and established work practices. Should be well organized and able to adjust to changing job requirements. Essential Duties % of Time Duties include but are not limited to : • Supervises Janitorial Supervisor and Facilities Maintenance Technicians serving Goodwill facilities., • Manages the timely completion of work order tickets and tracks trends to identify planning needs or efficiency opportunities., • Ensures that outside services are properly completed in accordance with contracts and work orders., • Maintains accurate equipment and supplies inventory for facilities maintenance and janitorial work., • Maintains a safe, clean and orderly work environment across all Goodwill facilities. Makes recommendations for future projects or facility enhancements as needed., • Assists in providing hands on training experience for the facilities team and fosters a learning and skill development environment., • Develops and maintains a good working rapport with inter-department personnel, and other departments within Goodwill, to assure that proper maintenance can be scheduled and performed to meet the needs of the organization., • Monitors the work of outside vendors to ensure compliance with Goodwill’s established safety procedures., • Hires and trains staff as needed to complete regular maintenance, preventive maintenance and troubleshoot facilities issues as they arise., • Performs administrative requirements such as completing necessary forms, reports, etc., and submits to proper personnel., • Must be available for calls on weekend and holidays for urgent requests. May be required to work outside of normal operating hours and scheduled on an on-call basis. 100% Supervisory/Decision making Authority Does the position require supervision and management of at least 2 or more full-time employees? X Yes PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Climbing (10-20 ft ladder), • Reaching, • Crawling/Crouching, • Grasping, • Turning, • Repetitive Motions Preferred • Proximity to moving mechanical parts, • Housekeeping and/or cleaning agents, • Electrical Current, • Toxic or caustic chemicals Required • Respectful customer relationships, • Reasoning and logic, • Maintain records, • Verbal communication (including telephone), • Written communication (including composition), • Team-oriented and collaborative interpersonal relationships, • Organize and prioritize information in Word and Excel formats Employee Acknowledgement: I have reviewed and understand the requirements stated in this Job Description.

Job Description 4655 Lenox Ave.Jacksonville, FL 32205 Job Title: Selector Department: Donated Goods/e-Commerce Reporting to: Manager of e-Commerce Date: Nov, 2013 Position Status: ☐ New ☒ Updated FLSA Status: ☒ Non-exempt ☐ Exempt Job Summary: The Selector is responsible for identifying appropriate merchandise donated through the Goodwill donation centers and stores that can sold via e-Commerce. The incumbent transports and prioritizes items for sale on ShopGoodwill.com. Minimum Qualifications: Education High School or GED required. Experience Minimum of 1 to 2 years prior retail experience required. Licensure, Certification, and/or Registration Must have a valid Florida driver’s license. Other • Must be familiar with all major brands of designer clothing, handbags, shoes and accessories, collectibles and wares, • Must have a thorough understanding of textiles and able to identify quality fabric and fibers through sight and touch., • Strong interpersonal and organizational skills, • Must be able to display enthusiasm. Essential Duties % of Time • Identify, pick up and deliver merchandise to be sold on Shop goodwill, using knowledge of name brands, textiles, and quality of materials., • Transport donated items from donation centers and stores using a box truck., • Sort and prepare products for listing. Other duties as assigned 10 Supervisory/Decision making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: Not applicable. PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Reaching/ Turning, • Bending/Stooping, • Reading, • Color Recognition HAZARDS: • Housekeeping and/or cleaning agents Required • Operation of automobile (GVW 26,000), • Strong communication skills, both verbal and written, • Manipulation of the Shopgoodwill website, • Reasoning and logic, • Maintain records, • Team-oriented and collaborative interpersonal relationships, • Organize and prioritize information

Job Description The Project Facilitator ensures a positive customer experience and successful project delivery - on time and within budget. This role coordinates projects from initial customer request through installation, documentation, and final invoicing. The Project Facilitator manages internal teams, maintains project documentation, monitors schedules and budgets, and serves as the primary point of contact for customers to ensure clarity, alignment, and satisfaction throughout the project lifecycle. Requirements Strong organizational and time-management skills with attention to detail. Ability to manage multiple projects simultaneously and prioritize effectively. Excellent communication and interpersonal skills for interacting with clients, technicians, and internal teams. Minimum 2 years of proven experience in project facilitation, coordination, or management preferred. Excellent communication and interpersonal skills for interacting with clients, technicians, and internal teams. Familiarity with project management tools and systems (e.g., SharePoint, simPRO, etc.) and MS Office applications a plus. Technical knowledge or experience in installations such as low-voltage cabling, sound systems, cameras, timers, and drive-thru communication systems is also a plus. Ability to be a self-starter and provide feedback to team members. Customer-focused mindset with a commitment to delivering a positive experience. Benefits We offer a number of benefits including paid time off, holiday pay, health insurance and a retirement plan. 403b Retirement savings plan with 403b Employer Match Paid Holidays Paid Time Off Eligibility to participate in Health Insurance program Life Insurance, AD&D, Long-term disability benefits available among others...

Job Description Job Title: Project Facilitator Department: TCI Reporting to: VP Information Technology Date: September 2025 Position Status: Existing FLSA Status: Non-Exempt Job Summary: The Project Facilitator ensures a positive customer experience and successful project delivery—on time and within budget. This role coordinates projects from initial customer request through installation, documentation, and final invoicing. The Project Facilitator manages internal teams, maintains project documentation, monitors schedules and budgets, and serves as the primary point of contact for customers to ensure clarity, alignment, and satisfaction throughout the project lifecycle. Minimum Qualifications: Education High school Diploma or GED preferred Experience Minimum 2 years of proven experience in project facilitation, coordination, or management preferred. Strong organizational and time-management skills with attention to detail. Ability to manage multiple projects simultaneously and prioritize effectively. Excellent communication and interpersonal skills for interacting with clients, technicians, and internal teams. Familiarity with project management tools and systems (e.g., Service Ledger, SharePoint, simPRO) and MS Office applications. Technical knowledge or experience in installations such as low-voltage cabling, sound systems, cameras, timers, and drive-thru communication systems is a plus. Ability to be a self starter and provide feedback to team members. Customer-focused mindset with a commitment to delivering a positive experience. Licensure, Certification, and/or Registration IT, Trade, Manufacture or Product Certifications are a plus Other Job Duties Essential Responsibilities % of Time • Receive and document new installation requests and customer/site information., • Add new sites to the open project list and send welcome packages with questionnaires and preferred installation dates., • Track project progress, maintain regular customer communication, and confirm site readiness. Record updates and notes in simPRO work order., • Schedule installations (minimum 3 days in advance) and add them to the dispatch board., • Facilitate daily project meetings to share updates and align departments., • Provide installation crews with the necessary documentation and instructions., • Document scope changes and obtain written customer approval for additional charges., • Verify completed work, update project notes, collect photos/documentation, and confirm revisit needs., • Manage invoicing for completed projects and separate invoicing for change orders., • Apply project management processes, including initiation, planning, execution, monitoring, and closure., • Maintain accurate physical and digital documentation, including work orders, project notes, and SharePoint updates., • Support the training of skilled technicians as needed. Other duties may be assigned as dictated by the needs of the business. 5% Supervisory/Decision-making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? Yes X No Enter the number of direct reports and their position titles: N/A PHYSICAL REQUIREMENTS: HAZARDS: • Proximity to moving mechanical parts, • Housekeeping and/or cleaning agents Required • Drive motor vehicle, • Hearing, • Speaking, • Keyboarding, • Writing, • Verbal communication (including telephone), • Team-oriented and collaborative interpersonal relationships, • ● Sitting for extended periods., • ● Dexterity of hands and fingers to operate a computer keyboard, mouse, and power tools and to handle other computer components., • ● Occasional inspection of cables in floors and ceilings., • ● Lifting and transporting moderately heavy objects, such as computers and peripherals. stress.

Job Description Job Title: Spray Technician Department: Landscape Consulting Reporting to: Account and General Manager Date: 9/21/2016 Position Status: New FLSA Status: Non-Exempt Job Summary: Applying fertilizer and pesticides to turf and shrubs, recognizing and diagnosing issues with turf and ornamentals. Minimum Qualifications: Education High School or GED Experience Prior fertilization, turf and ornamentals experience required Licensure, Certification, and/or Registration Valid Florida Driver’s License Other ∙ Must be able to work flexible hours ∙ Must be able to lift up to 50 pounds and stand for long periods of time. ∙ Must be able to perform duties that required a great deal of bending. ∙ Ability to work in extreme weather conditions. ∙ Knowledge of or willingness to learn, use of tools, equipment and supplies relative to irrigation services. Job Duties Essential Duties ∙ Identification and treatment of weeds and pests, fertilization, of turf and ornamentals. ∙ Diagnosing pests ∙ Using current methods and best management practices to treat and control pests. ∙ Maintaining spray equipment and turf % of Time 90 ∙ Assist other staff with other landscaping responsibilities as needed 10 Supervisory/Decision-making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? Yes No Enter the number of direct reports and their position titles: 0 Page 1 PHYSICAL REQUIREMENTS: Required ∙ Standing ∙ Walking ∙ Lifting (Up to 50lbs) ∙ Carrying (Up to 50lbs) ∙ Pushing/Pulling ∙ Bending/Stooping ∙ Reaching ∙ Grasping ∙ Turning ∙ Repetitive Motions ∙ Read comprehension labels Preferred ∙ Reading HAZARDS: ∙ Proximity to moving mechanical parts ∙ Housekeeping and/or cleaning agents ∙ Toxic or caustic chemicals ∙ Irrigation materials and products ∙ Working outdoors in hot temperatures (above 90 degrees Fahrenheit) SKILL REQUIREMENTS: Required ∙ Drive motor vehicle ∙ Respectful client relationships ∙ Sensitivity to service population’s cultural and socioeconomic characteristics Preferred ∙ Verbal communication (including telephone) ∙ Team-oriented and collaborative interpersonal relationships ∙ Maintain records

Job DescriptionWhy CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. We are seeking Permitting Project Managers to oversee all activity with regards to his or her projects including, but not limited to, supervision of employees, project staffing, customer needs, workflow, service level agreements (SLA) adherence, financial performance, timely invoice approval, quality control, and all other aspects of work related to his or her projects. This role is customer facing requiring clear communications skills, both verbal and written, as well as polished and professional personal interactions. Responsibilities • Liaison between cities and jurisdictions, and build meaningful, long-term relationships in various markets., • Guide teams and participate with research and prepare documentation for required permits, right of ways, easements, and land use for telecom projects., • Create and maintain reports, while tracking progress of multiple projects – for complying with conditions of approvals from municipalities for meeting customer delivery deadlines., • Obtain all necessary permitting / zoning approval from Federal, State, and local agencies - Inform other internal functional groups about requirements and regulations of government entities and municipalities to assist with compliance with general conditions of approvals at permit and construction stages of the project, and to meet project timelines., • Oversees the preparation and submission of permit packages for permit applications adhering to strict standards and regulations., • Monitor staffing needs in the project group along with maintaining staffing projections., • Ensure that a Scope of Work is in place for all their projects., • Create and adhere to revenue, gross profit, accounts receivable, and staffing forecasts., • Act as the liaison between customers and the internal operations of the project group. This is to ensure that customer’s expectations are met and maintain goodwill for future business., • Execute project implementation/startup and continuous production management., • Monitor projects to improve the quality of the work and to reduce the time and cost of project throughput., • Create and promote the company image through exercising sound and ethical business practices as related to employees, the public and customers. This includes ensuring that service and quality provided to customers is superior to that of our competition., • Meet regularly with key personnel to ensure that information flows in both directions and to ensure that stated goals and objectives are met., • Implement corrective actions, as appropriate, on any project to meet cost targets, and completion schedules., • Ensures subordinates’ abilities are adequate for their responsibilities and develops training and cross training for ongoing skill development., • Assist personnel with interpreting customer drawings, project documentation, and technical specifications., • Conducts performance reviews for all direct reports. Does follow up on reviews with substandard grading. Create an environment in which the rating of an average employee is continually challenged. Create goals for employee during review and have mid-year follow up on said goals., • Complete invoicing within Service Level Agreements including follow up on unpaid invoices. Make sure purchase orders are in place prior to work startup., • Perform other related duties as assigned by their supervisor. Qualifications • 5+ years’ experience in permitting design, government affairs or related work in a Utility / Permitting environment in a related industry preferred., • 5+ years of Project Management experience in utility permitting or related field preferred., • In-depth understanding of NESC 202X code requirements preferred., • Regulatory Compliance Expertise: Advanced understanding of local, state, and federal regulations related to underground utilities, coupled with the ability to effectively incorporate these regulations into permit drawings,, • Advanced understanding of Telecom OSP Engineering and Construction standards to apply design standards to underground and aerial pole line cable plant, including Joint Use Design, Pole Replacement, Primary Service, and Reliability/Maintenance Design., • Proven leadership of a Make Ready Team to Perform structural loading calculations using O-Calc or Spida-Calc in accordance with NESC and pole owner protocol through inventory and analysis of pole type and class, riser details, attached facility type including weight and diameters, span footages, drip loops etc., • Ability to create 3-dimensional model of poles in O-Calc and Spida-Calc to provide results to ensure safe and proper attachment to power and telecommunication poles., • Analytical and observational skills, which demonstrate ability to, plan projects, review/recommend technical specifications, coordinate staffing needs, communicate, and manage all aspects of a project., • Proven ability to effectively prioritize and execute tasks in a high-pressure environment is crucial., • Effectively work independently and in a team-oriented, collaborative environment is essential., • Proven ability to solve problems creatively., • Persuasive, encouraging and motivating with the ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments., • Ability to interact with colleagues, vendors, and customers/clients of all demographics and professional levels. Also, be able to gain credibility with them to effectively complete tasks., • Must be willing to learn new product lines and technologies to serve the departmental needs and goals., • Able to handle employee issues and confrontation effectively and in a timely manner., • History of successful customer communications and relationship management. Additional Information • This is a customer-facing position which will require up to 50% travel., • Must have a valid driver’s license., • Must have good, reliable home internet. Shift is Monday through Friday between the hours of 8:00am-5:00pm CST but must have flexibility to work outside normal business hours. Compensation: base salary range 75k-95k plus incentives. Benefits: healthcare, retirement, paid leave (e.g., sick leave, PTO, company holidays), life insurance, AD&D, short-term disability, FSA, education reimbursement, wellness reimbursement, and employee assistance program (EAP).

Job Description 4656 Collins Rd #1 Jacksonville, FL 32244 Goodwill Industries of North Florida, Inc. is looking for a Mechanic. This position is primarily responsible for the oversight to all of LCI’s company vehicles, lawn equipment, and trailers. This may include the design, installation, and maintenance of equipment. Responsible for assessing the need of replacement of equipment and escalating to the General Manager. This position will also be responsible for heavy line diesel engines for our transportation department. The desired candidate should be able to perform DOT inspections, perform general maintenance,including but not limited to changing of all fluids,all filters,lube chassis,perform safety inspections. • Repair and maintenance of all landscape equipment including scheduling for repair and maintenance that cannot be performed onsite., • Responsible for trailer maintenance and record keeping, • Responsible for maintaining the inventory of all trailers, vehicles, shop supplies and lawn equipment, • Must be organized in record keeping of equipment/vehicles/parts/tools, • Must be self motivated to work without supervision, • Must have prior experience repairing "commercial" landscape equipment and vehicles. 1.Have general knowledge of heavy line diesel engines. 2.Ability to perform general maintenance,including but not limited to changing of all fluids,all filters,lube chassis,perform safety inspections. 3. Must have working knowledge of small engine repairs. Preferred Ability to preform DOT inspections. Education/Experience AA or AS Degree preferred, High School Diploma plus 2 years experience Must have valid drivers license Goodwill is an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex, (including pregnancy), national origin, age, disability, marital status, protected veteran status, sexual orientation, gender identity, genetic information or any other protected characteristics under applicable law.

Job Description 4655 Lenox Ave. Jacksonville, FL 32205 Mon - Fri 8:30 AM - 5:00 PM & Sat - Sun 7:00 AM - 3:30 PM Job Title: Ecommerce iTech Technology Lister Department: E-Commerce Reporting to: E-Commerce Manager Date: 10/2023 Position Status: Updated FLSA Status: Non-Exempt Job Summary: The eCommerce iTech Media Lister is an entry-level position and is responsible for performing a variety of technological duties that support GoodFlix under the operations of the E-commerce department. The incumbent will be assigned a primary role but will be cross-trained in several different areas that may include technology aspects of listing products, and fulfillment. Minimum Qualifications: Education High school diploma preferred. Experience None Licensure, Certification, and/or Registration None Other • Must be able to read, write and speak English fluently., • Able to follow instructions and comply with policies and procedures., • Able to maintain good relationships with coworkers and management and work well in a team environment., • Must be flexible and willing to learn., • Must have very basic computer skills, • Able to work in a warehouse environment. Essential Duties % of Time • Scans barcodes on the back of media and lists online based on application approval, • Perform Quality & Assurance inspections on listed items to make sure media matches packaging it arrived in, or that media is even in said packaging. 10% Supervisory/Decision making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Reading, • Color Recognition HAZARDS: • Housekeeping and/or cleaning agents Required • Respectful customer relationships, • Strong Computer Skills and Understanding., • Reasoning and logic, • Maintain records, • Strong Leadership Skills, • Sensitivity to service population’s cultural and socioeconomic characteristics Preferred • Verbal communication (including telephone), • Written communication (including composition), • Team-oriented and collaborative interpersonal relationships, • Organize and prioritize information Goodwill is an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex, (including pregnancy), national origin, age, disability, marital status, protected veteran status, sexual orientation, gender identity, genetic information or any other protected characteristics under applicable law.

Job Description 50 hours Monday- Friday Job Title: Senior Project Facilitator Department: TCI Reporting to: VP Information Technology Date: October 2025 Position Status: Existing FLSA Status: Exempt Job Summary: The Senior Project Facilitator ensures a positive customer experience and successful project delivery—on time and within budget. This role coordinates projects from initial customer request through installation, documentation, and final invoicing. The Senior Project Facilitator manages internal teams, maintains project documentation, monitors schedules and budgets, and serves as the primary point of contact for customers to ensure clarity, alignment, and satisfaction throughout the project lifecycle. Minimum Qualifications: Education Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred). Equivalent combination of education and relevant experience may be considered in lieu of a degree. Experience Minimum 7-10 years of proven experience in project facilitation, coordination, or management. Strong organizational and time-management skills with attention to detail. Ability to manage multiple projects simultaneously and prioritize effectively. Excellent communication and interpersonal skills for interacting with clients, technicians, and internal teams. Familiarity with project management tools and systems (e.g., Service Ledger, SharePoint) and MS Office applications. Technical knowledge or experience in installations such as low-voltage cabling, sound systems, cameras, timers, and drive-thru communication systems is a plus. Ability to lead, motivate, and provide feedback to team members. Customer-focused mindset with a commitment to delivering a positive experience. Licensure, Certification, and/or Registration IT Certifications are a plus Other Job Duties Essential Responsibilities % of Time • Receive and document new installation requests and customer/site information., • Add new sites to the open project list and send welcome packages with questionnaires and preferred installation dates., • Track project progress, maintain regular customer communication, and confirm site readiness., • Schedule installations (minimum 3 days in advance) and add to dispatch board., • Facilitate daily project meetings to share updates and align departments., • Provide installation crews with necessary documentation and instructions., • Document scope changes and obtain written customer approval for additional charges., • Verify completed work, update project notes, collect photos/documentation, and confirm revisit needs., • Manage invoicing for completed projects and separate invoicing for change orders., • Apply project management processes, including initiation, planning, execution, monitoring, and closure., • Maintain accurate physical and digital documentation, including work orders, project notes, and SharePoint updates., • Support recruitment and onboarding of skilled technicians as needed., • Utilize tools like Outlook reminders to track tasks, calls, and deadlines 95% Other duties may be assigned as dictated by the needs of the business. 5% Supervisory/Decision-making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? Yes X No Enter the number of direct reports and their position titles: N/A PHYSICAL REQUIREMENTS: HAZARDS: • Proximity to moving mechanical parts, • Housekeeping and/or cleaning agents, • Electrical Current, • Toxic or caustic chemicals, • Flammable, explosive gases SKILL REQUIREMENTS: Required • Drive motor vehicle, • Hearing, • Speaking, • Keyboarding, • Writing, • Sensitivity to service population’s cultural and socioeconomic characteristics Preferred • Verbal communication (including telephone), • Team-oriented and collaborative interpersonal relationships, • Sitting for extended periods., • Dexterity of hands and fingers to operate a computer keyboard, mouse, and power tools and to handle other computer components., • Occasional inspection of cables in floors and ceilings., • Lifting and transporting moderately heavy objects, such as computers and peripherals. stress.

Job Description Reports to the Center Director and is a salaried, exempt position. Responsible for serving as the Community Engagement Coordinator to engage with business, civic and educational organizations, elected officials, law enforcement agencies and other service providers, including organizations and entities that serve targeted populations. Responsible for planning and directing generating positive goodwill of the campus in and around the community. Demonstrates on-going commitment to preparing young people for the workforce by modeling, mentoring, and monitoring excellence in the eight Career Success Standards of: workplace relations and ethics; information management; communications; multicultural awareness; personal growth and development; career and personal planning; interpersonal skills and independent living. Duties and Responsibilities: • Demonstrates and abides by Covenant Learning Solutions Core Values and operating principles., • Clearly communicates and consistently models appropriate CSS and employability skills including personal responsibility and computer fluency., • Serves as liaison between the campus and local and regional employers (non-governmental and private sector), military, labor organizations, workforce/one-stop partners, local Chamber of Commerce and economic development organizations and others., • Works collaboratively with Outreach and Admissions staff to promote student enrollment, including plan, coordinate, and host outreach events in and around the community., • Oversees the establishment, development, and growth of both the campuses Industry Councils and Community Relations Council, • Organizes and leads bi-annual (twice a year) Industry Council and quarterly (4 times a year) Community Relations Councils., • Ensures that the campus has a positive public image in the community and the state., • Maintains an excellent relationship with state and local elected officials to ensure a positive public image for the campus and the Job Corps Program as a whole., • Coordinates public outreach efforts with the National Job Corps Association, as required., • Maintains accountability of staff, students, and property, adheres to safety practices in all areas of responsibility., • Cultivates and maintains a climate on center that is free of harassment, intimidation, and disrespect to provide a safe place for staff and students to work and learn., • Attends required staff training sessions., • Performs other duties as assigned. The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position. Education and Experience Requirements: • Bachelor’s degree or four years’ professional experience working with youth preferred. Two years’ experience in marketing and sales related areas preferred., • Valid driver’s license with acceptable driving record preferred. Additional Requirements: Good understanding of the local community and employer base. Excellent communication skills, both oral and written. Excellent organizational skills. Must be able to effectively communicate with and relate to trainee base. Position requires an ability to operate office equipment. In addition, an individual must be able to interact with team members and maintain an effective working relationship with all facility staff and departments. Our employee benefits include: • Low-Cost Medical, Dental and Vision Insurance, • Paid Time Off, • 11 paid holidays, • Flexible spending accounts, • Paid short-term and voluntary long-term disability, • Group Term Life and AD&D Insurance We require a background check which includes a criminal background check, inclusive of a federal check and drug screening of all new hires. Covenant Learning Solutions is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities. Covenant Learning Solutions considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, disability, or status as a protected veteran. Covenant Learning Solutions is a drug-free workplace and utilizes E-verify to confirm employment eligibility.

Job DescriptionOur Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Responsible for assisting the Donation Center Manager in the daily operation of assigned donation centers while assuring the delivery of excellent customer/donor service. Manages the processing of donated goods in our donation centers, and works with the Donation Center Manager to ensure staff is properly trained and performing effectively. Responsible for opening and closing the donation center in the absence of a donation center attendant. Job Duties: Supervises the processing of donations in a timely and accurate manner while following the production system. Fosters teamwork among donation center attendants to accomplish goals. Coaches, trains and develops donation center attendants Responsible for the daily and weekly scheduling of staff Addresses employee issues by resolving employee complaints and concerns, providing ongoing performance feedback, conducting formal performance appraisals, and counseling employees as necessary. Reports disciplinary actions to the Donation Center Manager for resolution in conjunction with the Human Resources department. Responsible for several overall operation, including maintaining daily and weekly reporting of donors and overall donor satisfaction Responsible for donation center goals and budgeted expenses. Ensures the accuracy of reporting all donors Organizes work through the donation center attendant and floater in a manner that facilitates effective customer service and a profitable operation. Ensures the store’s appearance is properly maintained. Ensures compliance with all Goodwill policy and procedures, especially in the areas of safety, customer service and overall donation center operation. Trains and develops staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment. Ensures all company policies, store standards and procedures are communicated effectively to staff and adhered to in a consistent manner. Ensures good customer/donor relations by maintaining high standards of customer service. Continually reinforces customer service standards, as well as Goodwill’s mission. Completes various administrative duties, including: Communicates transportation needs and concerns with the DC Manager. Opens and closes donation centers in a timely and thorough manner. Reports Facilities issues and problems that need attention. Additional Duties: Maintain well organized and clean production area. Facilitate the (un)loading of product from/to company trucks. Trains employees regarding the processing, sorting, hanging and organization of donated goods. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. May remove donations from donor’s vehicle. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Other duties as assigned, including travel to other stores on an as-needed basis. Does the position require customary supervision and management of at least 2 or more full-time employees? ☒ Yes ☐ No Enter the number of direct reports and their position titles: 5 to 20, Sales Associate(s), and Key Holder(s) Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.

Job Description4655 Lenox Ave. Jacksonville, FL 32205 Mon - Fri 8:30 AM - 5:00 PM & Sat - Sun 7:00 AM - 3:30 PM Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. The e-Commerce Fulfillment Associate is responsible for performing a variety of duties that support Goodwill of North Florida's on-line sales of donated items. The incumbent will be assigned a primary role but will be cross-trained in several different areas that may include listing products, taking photographs and fulfilling orders. Job Duties • Pull sold orders from inventory, • As needed, pull sold items for customer pick up and secure in designated area, • Properly package sold product, • Create Shipping Labels following UPS and USPS guidelines, • Monitor packing supplies, • Monitor completion of daily shipments and maintain monthly shipping manifests, • Maintain cleanliness and organization in the fulfillment area, • Meet minimum shipping goals, • Processing donations adhering to Goodwill's standards and guidelines, • Regularly meeting or exceeding quota standards, • Maintaining a clean and safe work area, • Following all safety procedures, • Following all Loss Prevention guidelines and safety/security measures, • High School or GED preferred, • Some work experience and knowledge of brand names and styles helpful, • Good communication skills, • Must be able to demonstrate good judgment in recognizing items appropriate for sale, • Able to follow instructions and comply with policies and procedures, • Able to maintain good relationships with coworkers and management and work well in a team environment, • Must be flexible and willing to learn, • Data entry and typing skills, • Must have basic computer skills including navigating on the internet and web-browing, • Must be familiar with key Internet sites including eBay and Amazon, • Must be able to read, write and speak English fluently Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.

Job Description4656 Collins Rd. #1 Jacksonville, FL 32244 Job Title: Landscape Technician Department: Landscaping Reporting to: Landscape Supervisor Date: 04/09/2015 Position Status: ☐ New ☒ Updated FLSA Status: ☒ Non-exempt ☐ Exempt Job Summary: Under a crew leader’s guidance and with additional training, the incumbent in this position will work to maintain landscaped grounds to a specified high standard. Minimum Qualifications: Education High school or GED preferred Experience Prior landscape maintenance preferred, but not required. Licensure, Certification, and/or Registration Valid Florida driver’s license preferred Other • Dirver's license REQUIRED., • Must be able to work flexible hours, • Must be able to lift up to 50 pounds and stand for long periods of time., • Must be able to perform duties that require a great deal of bending., • Able to use edger, leaf blower and lawn mower to maintain grounds., • Ability to work in extreme weather conditions. Essential Duties % of Time • Identification and removal of plants determined to be weeds in their present locations., • Removal of any debris, litter, and trash in and around shrub beds., • Removal of dead leaves, flowers and other materials, and trimming as instructed. Other Duties % of Time Supervisory/Decision-making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: 0 PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Pushing/Pulling, • Bending/Stooping, • Reaching, • Grasping, • Turning, • Reading HAZARDS: • Proximity to moving mechanical parts, • Housekeeping and/or cleaning agents, • Toxic or caustic chemicals, • Landscaping materials and products Required • Drive motor vehicle, • Respectful client relationships, • Verbal communication (including telephone), • Team-oriented and collaborative interpersonal relationships, • Maintain records

Job DescriptionYou must fill out the program application in order to be considered for the Mayor’s Youth at Work Partnership. Please visit or email for more information.

Job Description See job description attached below.

Job Description Job description is attached

Job Description Landscaping Consultants 4656 Collins Rd. #1 Jacksonville, FL 32244 Job Title: General Manager - Landscaping Department: Landscaping Consultants Reporting to: Date: March 2022 Position Status: New FLSA Status: Exempt Job Summary: The General Manager is primarily responsible for the overall success of a geographic region. In support of company works across internal business partners (e.g., Accounting, Facilities, IT, HR, Customer Service) to optimize the effectiveness and execution of the Landscape operation within a geographic region. Minimum Qualifications: Education High School or GED required. Two-year college degree or technical school in business or related field preferred. Experience Requires at least five years of landscaping managerial and supervisory experience. Three + years of managing multiple teams is preferred. Ideally, the incumbent has proven success with overseeing a large operation while driving performance improvement and consistently achieving sales goals. Licensure, Certification, and/or Registration Ability to travel (up to 50% of the time). Valid Drivers License and state auto insurance Other Qualification, Skills, and Abilities: • Work Hours, • Technology, • Advanced ability to lead, build and develop multiple units of responsibility., • Passion for and understanding of the organization’s mission and, specifically, the commercial grounds maintenance industries., • Excellent oral and written communication skills, including the ability to read and comprehend., • Excellent customer service skills., • A keen understanding and be responsible for workplace safety., • Advanced ability to handle customer and employee relations., • Values diversity., • Proficiency with various reporting processes for personnel and budgets., • Energy and enthusiasm to help others., • Strong knowledge of financial management., • Ability to do basic math calculations using a calculator., • Ability to regularly lift up to 10 pounds and occasionally lift up to 50 pounds., • Ability to confidently use Word, Excel and the ADP payroll system., • Ability to work flexible schedule to include weekends, evenings and holidays if needed., • Strong leadership skills, including but not limited to:, • Strong Work Ethic -- as demonstrated with self-confidence, integrity, thoroughness, and by driving accountability, and maintain composure under pressure., • Ability to Manage Multiple Priorities – responsibly execute several projects and priorities for various landscape areas. Delegates to others, to meet deadlines and develop others’ skills & abilities., • Change Management – ability to encourage others to seek opportunities for different and innovative approaches to address problems and issues, copes well with change., • Decision Making – ability to make critical decisions while following company procedures, with the organization’s best interests in mind., • Detail Oriented – ability to pay attention to the minute details of a project or task., • Time Management – ability to meet deadlines and prioritizes appropriately. Job Duties Essential Duties % of Time Job duties generally include, but are not limited to: • Responsibility for directing the following operational units – irrigation, lawn and maintenance, pest control program, and ground maintenance., • Ensures store performance meets requirements, sales goals are achieved and after-market goods are appropriately transported and stored., • Manages the Account Manager to ensure oversight of technicians and jobs are being handled properly., • Administering various HR processes, policies and requirements such as:, • Hiring, training and developing staff, which may include coaching and taking disciplinary action. Completes the necessary documentation requirements., • Communicating job expectations; completes planning; monitoring; appraising, and reviewing of job performance., • Enforcing polices procedures and expectations of Executive Management., • Achieving operational objectives by completing various reporting and trending activities to: contribute sales information and make recommendations for addressing gaps and advancing revenue, identify strategic action plans that address business growth and community needs, and meet budget requirements., • Maintaining appropriate ratios of expense and revenue. Generate revenue in accordance with budget, expenses and bottom-line contributions., • Meeting sales/financial objectives by forecasting requirements; assist with preparing annual store budgets, with VP of Landscape Consulting and to initiate corrective actions with declining sales., • Managing the implementation of production, productivity, quality, and customer service standards; resolving day-to-day issues, completing operational audits; and facilitating organizational change initiatives., • Facilitating the implementation of procedural and technological changes by communicating, educating, monitoring the impact of change, and identifying any additional training and/or actions that may need to be instituted., • Assuring that safety and security compliance requirements are met, such as (but not limited to):, • Assuring safety rules and practices, as well as IT and site security, are completed. Other duties as assigned. • Supports and promotes organizational programs, special events, and special projects as needed. Supervisory/Decision making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? ☒ Yes ☐ No Enter the number of direct reports and their position titles: Area/Regional Managers (2-4), Store personnel 10-50. PHYSICAL REQUIREMENTS: Required • Ability to stand for extended period of the day, • Ability to stoop, bend, kneeling, crawl and climb, • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching above the head Preferred HAZARDS: Required • Ability to read and write and have basic math skills, • Ability to use business equipment such as IPad, IPhone, fax, computer and basic knowledge of computer programs and email., • Reading, • Math Skills, • Proficient in Excel, Outlook Express and Word, • Typing/Keyboard, • Word processing software, • Operate office machinery (fax, copier, etc.), • Verbal communication (including telephone), • Written communication (including composition), • Reasoning and logic, • Maintain records, • Team-oriented and collaborative interpersonal relationships, • Organize and prioritize information Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time. Goodwill is an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex, (including pregnancy), national origin, age, disability, marital status, protected veteran status, sexual orientation, gender identity, genetic information or any other protected characteristics under applicable law.

Job Description TCI Group Job Title: Operations Manager Department: TCI Reporting to: VP of IT Date: September 2025 Position Status: New FLSA Status: Exempt Job Summary: The Operations Manager provides coordination and administrative guidance in the administration of departmental functions and programs as required. Employees in this position participate in the design, development and implementation of programs, policies and practices that enhance the departmental operations and customer responsiveness of the department that should increase overall service. Minimum Qualifications: Education Bachelor’s Degree in Mechanical Engineering preferred Experience Related experience to include two (2) years of supervisory experience. Licensure, Certification, and/or Registration Other Job Duties Essential Duties % of Time • Performs as a generalist using broad knowledge and experience to review and provide guidance to the department in the areas of process, operations and system flow., • ● Participates in the development of policies and procedures., • ● Leads and supports the development and implementation of various departmental programs and projects., • ● Represents the department regularly at meetings., • ● Meets with employees regarding departmental issues and initiatives., • Responds to a variety of questions and or problems concerning departmental issues and initiatives., • ● Assists with employee training and development needs., • ● Supervises assigned staff., • ● Must be physically able to operate a variety of machines and equipment including computer, office equipment, telephone, etc. Physical demands are essentially those of sedentary work. Tasks may require extended periods of time at a keyboard or workstation., • Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads, or public contact. Other duties as assigned 10% PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting/Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Climbing ladders, • Turning, • Repetitive Motions Hazards: • Proximity to moving mechanical parts, • Electrical hazards, • ● Environmental hazards from fieldwork (dust, debris, cleaning agents, and confined spaces Skill Requirements: Required • Basic mechanical and electrical troubleshooting skills, • Ability to read technical drawings and schematics, • Installation and maintenance of low-voltage systems, • Customer service skills, • Team-oriented with ability to work independently, • Computer proficiency (internet, mobile devices, email software), • Accurate documentation and recordkeeping, • Experience with automation systems and ERP software, • Programming and commissioning skills, • Public speaking/group presentations

Job Description 5953 St. Augustine Rd. Jacksonville, FL 32207 The Lead Cashier role will include greeting customers when entering and leaving the store. This position is also responsible for maintaining a clean and tidy checkout area. The desired candidate must be able to handle cash transactions with customers using the cash registers. The cashier will be responsible for receipts, frequent buyer discounts and must be able to bag merchandise. The lead cashier is responsible for delivering excellent customer service to promote customer satisfaction. The Lead cashier will be able to handle non escalated customer concerns. Essential Duties • Greet customers as they enter the store to shop, • Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer, • Assists customers with shopping needs, • Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing, • Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed, • Reports known or suspected security and/or theft problems to the Store Manager or other member of management., • Other duties as assigned Other Requirements • Excellent communication skills, • Energy and enthusiasm to help others, • An openness to learn and be a team player, • An excitement for a career in retail, • Be able to perform basic skills on the register & computer, • Must be able to read and comprehend, • Must be able to do basic math calculations using a calculator, • Able to regularly lift up to 10 pounds and occasionally lift up to 50 pounds Standing, Walking, Lifting/Carrying 10 to 50 pounds, Kneeling, Pushing, Pulling, Bending, Stooping, Reaching, Turning, Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain Records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.

Job Description 11160 Beach Blvd. Jacksonville, FL 32246 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Goodwill Industries of North Florida is currently seeking a Team Lead for our retail stores. The Retail Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the store’s daily operation and achievement of sales results. Under the direction of the Store and Assistant Manager helps with managing the processing of donated goods and ensure the staff is trained and that good customer/donor relations are demonstrated by example and maintained by setting high standards of customer service. Essential Job Functions • Assists the Assistant and Store Manager with managing the processing of donated materials in a timely manner following the production system., • Assists the management team with obtaining and maintaining the store revenue goals and budgeted expenses., • Ensures compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker’s Compensation manual., • Ensures proper accounting for all store revenue., • Ensures good customer/donor relations by maintaining high standards of customer service as outlined by the customer service manual., • Under the guidance of the Store Manager and/or Assistant Manager assists with training and developing staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment., • Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer, • Assists customers with shopping needs., • Must be able to interact professionally with others in a fast-paced retail environment, • Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing., • Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed., • Greets donors and receives merchandise, providing donor with an itemized receipt, if desired., • Reports known or suspected security and/or theft problems to the Store Manager or other members of management., • Processes donated goods as outlined according to standard operation procedures., • Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards., • Must be able to handle customer or donor complaints in the absence of the Assistant or Store Manager, • Will bring all policy violations are employee relations issues to the attention of the Assistant Manager and/or Store Manager to handle. Education / Experience • Minimum of 2 years prior retail experience preferred, • High School or Equivalent Required Skills • Excellent communication and customer service skills, • Must have by able to promote and ultimately be responsible for workplace safety, • Proficiency with POS reporting procedures., • Must have reliable transportation and a valid driver’s license., • Energy and enthusiasm to help others., • An openness to learn and be a team player., • An excitement for a career in retail., • Be able to perform basic skills on a computer., • Must be able to read and comprehend., • Must be able to do basic math calculations using a calculator., • Able to regularly lift up to 10 pounds and occasionally lift up to 50 pounds, • Team-oriented and collaborative interpersonal relationships, • Organize and prioritize information, • Proactive, self-starter and energetic, • Respectful customer relationships, • Understanding of inventory management software and related web- based programs, • Reasoning and logic, • Maintain records, • Sensitivity to service population’s cultural and socioeconomic characteristics Physical Requirements • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading (Preferred), • Color Recognition (Preferred) Equal Employment Employer Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by a representative from human resources for the next steps in the selection process. This position is subject to close at any time.

Job Description 756 Park Ave. Orange Park, FL 32073 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Goodwill Industries of North Florida is currently seeking a Team Lead for our retail stores. The Retail Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the store’s daily operation and achievement of sales results. Under the direction of the Store and Assistant Manager helps with managing the processing of donated goods and ensure the staff is trained and that good customer/donor relations are demonstrated by example and maintained by setting high standards of customer service. Essential Job Functions • Assists the Assistant and Store Manager with managing the processing of donated materials in a timely manner following the production system., • Assists the management team with obtaining and maintaining the store revenue goals and budgeted expenses., • Ensures compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker’s Compensation manual., • Ensures proper accounting for all store revenue., • Ensures good customer/donor relations by maintaining high standards of customer service as outlined by the customer service manual., • Under the guidance of the Store Manager and/or Assistant Manager assists with training and developing staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment., • Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer, • Assists customers with shopping needs., • Must be able to interact professionally with others in a fast-paced retail environment, • Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing., • Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed., • Greets donors and receives merchandise, providing donor with an itemized receipt, if desired., • Reports known or suspected security and/or theft problems to the Store Manager or other members of management., • Processes donated goods as outlined according to standard operation procedures., • Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards., • Must be able to handle customer or donor complaints in the absence of the Assistant or Store Manager, • Will bring all policy violations are employee relations issues to the attention of the Assistant Manager and/or Store Manager to handle. Education / Experience • Minimum of 2 years prior retail experience preferred, • High School or Equivalent Required Skills • Excellent communication and customer service skills, • Must have by able to promote and ultimately be responsible for workplace safety, • Proficiency with POS reporting procedures., • Must have reliable transportation and a valid driver’s license., • Energy and enthusiasm to help others., • An openness to learn and be a team player., • An excitement for a career in retail., • Be able to perform basic skills on a computer., • Must be able to read and comprehend., • Must be able to do basic math calculations using a calculator., • Able to regularly lift up to 10 pounds and occasionally lift up to 50 pounds, • Team-oriented and collaborative interpersonal relationships, • Organize and prioritize information, • Proactive, self-starter and energetic, • Respectful customer relationships, • Understanding of inventory management software and related web- based programs, • Reasoning and logic, • Maintain records, • Sensitivity to service population’s cultural and socioeconomic characteristics Physical Requirements • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading (Preferred), • Color Recognition (Preferred) Equal Employment Employer Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by a representative from human resources for the next steps in the selection process. This position is subject to close at any time.

Job Description 4448 Hendricks Ave. Jacksonville, FL 32207 Job Title: Donation Center Attendant (DCA) Department: Donation Center Reporting to: DC Manager Date: 8/2018 Position Status: Updated FLSA Status: Non-Exempt (Hourly) Job Summary: The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating. Minimum Qualifications: Education High School or GED preferred. Experience Minimum of 2 years prior retail sales/customer service experience preferred. Licensure, Certification, and/or Registration Valid Driver's License Other • Must like to interact with people and be driven to succeed, • Must have excellent communication skills, • Energy and enthusiasm to help others, • An openness to learn and be a team player, • An excitement for a career in retail, • Able to handle customer service relations, • Must be able to read and comprehend, • Able to regularly lift up to 50 pounds Essential Duties % of Time • Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction., • Greets donors and receives merchandise, providing the donor with a receipt, if desired., • Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies., • May be required to travel to other donation centers on an as-needed basis., • Other duties as assigned Supervisory/Decision making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading, • Color Recognition, • Professional appearance HAZARDS: • Housekeeping and/or cleaning agents Required • Ability to meet highest level of customer satisfaction, • Attention to detail and organization, • Respectful customer relationships, • Reliable, responsible, and dependable, and ability to fulfill obligations., • Reasoning and logic, • Sensitivity to service population’s cultural and socioeconomic characteristics, • Positive Attitude, • Verbal communication (including telephone), • Written communication (including composition), • Team-oriented and collaborative interpersonal relationships, • Ability to be sensitive to others' needs and feelings and being understanding and helpful on the job, • Ability to accept feedback while dealing calmly and effectively with stressful situations., • Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Job Description 11524 San Jose Blvd. Jacksonville, FL 32223 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Goodwill Industries of North Florida offers work/life balance. Essential Duties Front of Store Duties -Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. -Assists customers with shopping needs. -Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. -Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. -Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. -Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties -May remove donations from donor’s car. -Breaks down donation in to appropriate bins of like merchandise. -Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. -Place salable clothing on hangers to meet established quotas. -Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. -Counts and records pieces of clothing hung. -Places unsalable clothing in appropriate bins. Required Experience -Education: High School or GED preferred -Experience: No experience required / 1-2 years experience preferred Required Skills -Excellent communication skills. -Energy and enthusiasm to help others. -An openness to learn and be a team player. -An excitement for a career in retail. -Be able to perform basic skills on the register & computer. -Must be able to read and comprehend. -Must be able to do basic math calculations using a calculator. Physical Requirements -Standing -Walking -Lifting (Up to 50lbs) -Carrying (Up to 50lbs) -Kneeling -Pushing/Pulling -Bending/Stooping -Reaching -Turning -Repetitive Motions -Skill Requirements -Respectful customer relationships -Operation of point of sale/inventory software -Reasoning and logic -Maintain records -Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.

Job Description 4527 Lenox Ave. Jacksonville, FL 32205 Job Title: Donation Center Attendant (DCA) Department: Donation Center Reporting to: DC Manager Date: 8/2018 Position Status: Updated FLSA Status: Non-Exempt (Hourly) Job Summary: The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicles, offer each donor a receipt, and thank the donor for donating. Minimum Qualifications: Education High School or GED preferred. Experience Minimum of 2 years prior retail sales/customer service experience preferred. Licensure, Certification, and/or Registration Valid Driver's License Other • Must like to interact with people and be driven to succeed, • Must have excellent communication skills, • Energy and enthusiasm to help others, • An openness to learn and be a team player, • An excitement for a career in retail, • Able to handle customer service relations, • Must be able to read and comprehend, • Able to regularly lift up to 50 pounds Essential Duties % of Time • Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction., • Greets donors and receives merchandise, providing the donor with a receipt, if desired., • Completes housekeeping tasks to ensure a clean, safe, and friendly work area. Identifies the need for supplies., • May be required to travel to other donation centers on an as-needed basis., • Other duties as assigned Supervisory/Decision-making Authority Does the position require customary supervision and management of at least 2 full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading, • Color Recognition, • Professional appearance HAZARDS: • Housekeeping and/or cleaning agents Required • Ability to meet the highest level of customer satisfaction, • Attention to detail and organization, • Respectful customer relationships, • Reliable, responsible, and dependable, with and ability to fulfill obligations., • Reasoning and logic, • Sensitivity to the service population’s cultural and socioeconomic characteristics, • Positive Attitude, • Verbal communication (including telephone), • Written communication (including composition), • Team-oriented and collaborative interpersonal relationships, • Ability to be sensitive to others' needs and feelings, and being understanding and helpful on the job, • Ability to accept feedback while dealing calmly and effectively with stressful situations., • Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Job Description 1919 Kernan Bvld. N, Jacksonville, FL 32225 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Goodwill Industries of North Florida is currently seeking a Team Lead for our retail stores. The Retail Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the store’s daily operation and achievement of sales results. Under the direction of the Store and Assistant Manager helps with managing the processing of donated goods and ensure the staff is trained and that good customer/donor relations are demonstrated by example and maintained by setting high standards of customer service. Essential Job Functions • Assists the Assistant and Store Manager with managing the processing of donated materials in a timely manner following the production system., • Assists the management team with obtaining and maintaining the store revenue goals and budgeted expenses., • Ensures compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker’s Compensation manual., • Ensures proper accounting for all store revenue., • Ensures good customer/donor relations by maintaining high standards of customer service as outlined by the customer service manual., • Under the guidance of the Store Manager and/or Assistant Manager assists with training and developing staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment., • Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer, • Assists customers with shopping needs., • Must be able to interact professionally with others in a fast-paced retail environment, • Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing., • Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed., • Greets donors and receives merchandise, providing donor with an itemized receipt, if desired., • Reports known or suspected security and/or theft problems to the Store Manager or other members of management., • Processes donated goods as outlined according to standard operation procedures., • Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards., • Must be able to handle customer or donor complaints in the absence of the Assistant or Store Manager, • Will bring all policy violations are employee relations issues to the attention of the Assistant Manager and/or Store Manager to handle. Education / Experience • Minimum of 2 years prior retail experience preferred, • High School or Equivalent Required Skills • Excellent communication and customer service skills, • Must have by able to promote and ultimately be responsible for workplace safety, • Proficiency with POS reporting procedures., • Must have reliable transportation and a valid driver’s license., • Energy and enthusiasm to help others., • An openness to learn and be a team player., • An excitement for a career in retail., • Be able to perform basic skills on a computer., • Must be able to read and comprehend., • Must be able to do basic math calculations using a calculator., • Able to regularly lift up to 10 pounds and occasionally lift up to 50 pounds, • Team-oriented and collaborative interpersonal relationships, • Organize and prioritize information, • Proactive, self-starter and energetic, • Respectful customer relationships, • Understanding of inventory management software and related web- based programs, • Reasoning and logic, • Maintain records, • Sensitivity to service population’s cultural and socioeconomic characteristics Physical Requirements • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading (Preferred), • Color Recognition (Preferred) Equal Employment Employer Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by a representative from human resources for the next steps in the selection process. This position is subject to close at any time.

Job Description 8460 Merchants Way Jacksonville, FL 32222 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Required Skills: Essential Duties Front of Store Duties Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. Assists customers with shopping needs. Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties May remove donations from donor’s car. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. Counts and records pieces of clothing hung. Places unsalable clothing in appropriate bins. Job Location Code: Blanding (26) Job Location: Jacksonville, Florida, United States Job Type: Part-Time Posting Date: 2/10/2016 Required Experience: Education: High School or GED preferred Experience: No experience required / 1-2 years experience preferred Excellent communication skills. Energy and enthusiasm to help others. An openness to learn and be a team player. An excitement for a career in retail. Be able to perform basic skills on the register & computer. Must be able to read and comprehend. Must be able to do basic math calculations using a calculator. Physical Requirements Standing Walking Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note

Job Description 5953 St. Augustine Rd. Jacksonville, FL 32207 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Required Skills: Essential Duties Front of Store Duties Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. Assists customers with shopping needs. Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties May remove donations from donor’s car. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. Counts and records pieces of clothing hung. Places unsalable clothing in appropriate bins. Job Location Code: Blanding (26) Job Location: Jacksonville, Florida, United States Job Type: Part-Time Posting Date: 2/10/2016 Required Experience: Education: High School or GED preferred Experience: No experience required / 1-2 years experience preferred Excellent communication skills. Energy and enthusiasm to help others. An openness to learn and be a team player. An excitement for a career in retail. Be able to perform basic skills on the register & computer. Must be able to read and comprehend. Must be able to do basic math calculations using a calculator. Physical Requirements Standing Walking Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note

Job Description Job Title: Donation Center Attendant (DCA) Department: Donation Center Reporting to: DC Manager Date: 8/2018 Position Status: Updated FLSA Status: Non-Exempt (Hourly) Job Summary: The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating. Minimum Qualifications: Education High School or GED preferred. Experience Minimum of 2 years prior retail sales/customer service experience preferred. Licensure, Certification, and/or Registration Valid Driver's License Other • Must like to interact with people and be driven to succeed, • Must have excellent communication skills, • Energy and enthusiasm to help others, • An openness to learn and be a team player, • An excitement for a career in retail, • Able to handle customer service relations, • Must be able to read and comprehend, • Able to regularly lift up to 50 pounds Essential Duties % of Time • Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction., • Greets donors and receives merchandise, providing the donor with a receipt, if desired., • Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies., • May be required to travel to other donation centers on an as-needed basis., • Other duties as assigned Supervisory/Decision making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading, • Color Recognition, • Professional appearance HAZARDS: • Housekeeping and/or cleaning agents Required • Ability to meet highest level of customer satisfaction, • Attention to detail and organization, • Respectful customer relationships, • Reliable, responsible, and dependable, and ability to fulfill obligations., • Reasoning and logic, • Sensitivity to service population’s cultural and socioeconomic characteristics, • Positive Attitude, • Verbal communication (including telephone), • Written communication (including composition), • Team-oriented and collaborative interpersonal relationships, • Ability to be sensitive to others' needs and feelings and being understanding and helpful on the job, • Ability to accept feedback while dealing calmly and effectively with stressful situations., • Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Job Description Job Title: Donation Center Attendant (DCA) Department: Donation Center Reporting to: DC Manager Date: 8/2018 Position Status: Updated FLSA Status: Non-Exempt (Hourly) Job Summary: The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating. Minimum Qualifications: Education High School or GED preferred. Experience Minimum of 2 years prior retail sales/customer service experience preferred. Licensure, Certification, and/or Registration Valid Driver's License Other • Must like to interact with people and be driven to succeed, • Must have excellent communication skills, • Energy and enthusiasm to help others, • An openness to learn and be a team player, • An excitement for a career in retail, • Able to handle customer service relations, • Must be able to read and comprehend, • Able to regularly lift up to 50 pounds Essential Duties % of Time • Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction., • Greets donors and receives merchandise, providing the donor with a receipt, if desired., • Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies., • May be required to travel to other donation centers on an as-needed basis., • Other duties as assigned Supervisory/Decision making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading, • Color Recognition, • Professional appearance HAZARDS: • Housekeeping and/or cleaning agents Required • Ability to meet highest level of customer satisfaction, • Attention to detail and organization, • Respectful customer relationships, • Reliable, responsible, and dependable, and ability to fulfill obligations., • Reasoning and logic, • Sensitivity to service population’s cultural and socioeconomic characteristics, • Positive Attitude, • Verbal communication (including telephone), • Written communication (including composition), • Team-oriented and collaborative interpersonal relationships, • Ability to be sensitive to others' needs and feelings and being understanding and helpful on the job, • Ability to accept feedback while dealing calmly and effectively with stressful situations., • Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Job Description 4527 Lenox Ave. Jacksonville, FL 32205 Job Title: Donation Center Attendant (DCA) Department: Donation Center Reporting to: DC Manager Date: 8/2018 Position Status: Updated FLSA Status: Non-Exempt (Hourly) Job Summary: The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicles, offer each donor a receipt, and thank the donor for donating. Minimum Qualifications: Education High School or GED preferred. Experience Minimum of 2 years prior retail sales/customer service experience preferred. Licensure, Certification, and/or Registration Valid Driver's License Other • Must like to interact with people and be driven to succeed, • Must have excellent communication skills, • Energy and enthusiasm to help others, • An openness to learn and be a team player, • An excitement for a career in retail, • Able to handle customer service relations, • Must be able to read and comprehend, • Able to regularly lift up to 50 pounds Essential Duties % of Time • Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction., • Greets donors and receives merchandise, providing the donor with a receipt, if desired., • Completes housekeeping tasks to ensure a clean, safe, and friendly work area. Identifies the need for supplies., • May be required to travel to other donation centers on an as-needed basis., • Other duties as assigned Supervisory/Decision-making Authority Does the position require customary supervision and management of at least 2 full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading, • Color Recognition, • Professional appearance HAZARDS: • Housekeeping and/or cleaning agents Required • Ability to meet the highest level of customer satisfaction, • Attention to detail and organization, • Respectful customer relationships, • Reliable, responsible, and dependable, with and ability to fulfill obligations., • Reasoning and logic, • Sensitivity to the service population’s cultural and socioeconomic characteristics, • Positive Attitude, • Verbal communication (including telephone), • Written communication (including composition), • Team-oriented and collaborative interpersonal relationships, • Ability to be sensitive to others' needs and feelings, and being understanding and helpful on the job, • Ability to accept feedback while dealing calmly and effectively with stressful situations., • Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Job Description 11160 Beach Blvd. Jacksonville, FL 32246 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Required Skills: Essential Duties Front of Store Duties Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. Assists customers with shopping needs. Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties May remove donations from donor’s car. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. Counts and records pieces of clothing hung. Places unsalable clothing in appropriate bins. Job Location Code: Blanding (26) Job Location: Jacksonville, Florida, United States Job Type: Part-Time Posting Date: 2/10/2016 Required Experience: Education: High School or GED preferred Experience: No experience required / 1-2 years experience preferred Excellent communication skills. Energy and enthusiasm to help others. An openness to learn and be a team player. An excitement for a career in retail. Be able to perform basic skills on the register & computer. Must be able to read and comprehend. Must be able to do basic math calculations using a calculator. Physical Requirements Standing Walking Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note

Job Description 4527 Lenox Ave. Jacksonville, FL 32205 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Required Skills: Essential Duties Front of Store Duties Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. Assists customers with shopping needs. Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties May remove donations from donor’s car. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. Counts and records pieces of clothing hung. Places unsalable clothing in appropriate bins. Job Location Code: Blanding (26) Job Location: Jacksonville, Florida, United States Job Type: Part-Time Posting Date: 2/10/2016 Required Experience: Education: High School or GED preferred Experience: No experience required / 1-2 years experience preferred Excellent communication skills. Energy and enthusiasm to help others. An openness to learn and be a team player. An excitement for a career in retail. Be able to perform basic skills on the register & computer. Must be able to read and comprehend. Must be able to do basic math calculations using a calculator. Physical Requirements Standing Walking Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note

Job DescriptionLenox Ave. 8:00 am - 4:30 pm Job Title: Janitorial Worker Department: Facilities Reporting to: Facilities Manager Date: 11/21/2012 Position Status: New Updated FLSA Status: Non-exempt Exempt Job Summary: Maintain specified common areas of assigned building, to include but not limited to, general custodial responsibilities. Minimum Qualifications: Education High School or GED, preferred. Experience Prior janitorial experience preferred. Licensure, Certification, and/or Registration None Other ∙ Ability to work for periods of time without direct supervision. ∙ Knowledge of, or willing to learn, use of tools, equipment and supplies relative to janitorial duties. ∙ Must be able to work flexible hours. ∙ Must be able to lift up to 50 pounds ∙ Must be able to stand for long periods of time and able to perform duties that frequently require bending and lifting. ∙ Responsible for following and ensuring that all safety rules are followed and that appropriate safety equipment is used. Job Duties Essential Duties % of Time ∙ Mopping, sweeping, and vacuuming. ∙ Waste removal and general cleaning. ∙ Pulling trash from containers in restrooms, hallways, common areas, and other areas as assigned. ∙ Assist in set-up and teardown of tables and chairs for pre- and post- facility events. 90 Other duties as assigned 10 Supervisory/Decision making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? Yes No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required ∙ Standing ∙ Walking ∙ Lifting (Up to 50lbs) ∙ Carrying (Up to 50lbs) ∙ Kneeling ∙ Pushing/Pulling ∙ Bending/Stooping ∙ Reaching ∙ Turning ∙ Repetitive Motions Preferred ∙ Reading HAZARDS: ∙ Housekeeping and/or cleaning agents ∙ Toxic or caustic chemicals ∙ Biohazards (airborne or contact) SKILL REQUIREMENTS: Required ∙ Respectful customer relationships ∙ Maintain records ∙ Sensitivity to service population’s cultural and socioeconomic characteristics Preferred ∙ Team-oriented and collaborative interpersonal relationships ∙ Organize and prioritize information

Job Description 1300 Blanding Blvd. Orange Park, FL 32065 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Required Skills: Essential Duties Front of Store Duties Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. Assists customers with shopping needs. Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties May remove donations from donor’s car. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. Counts and records pieces of clothing hung. Places unsalable clothing in appropriate bins. Job Location Code: Blanding (26) Job Location: Jacksonville, Florida, United States Job Type: Part-Time Posting Date: 2/10/2016 Required Experience: Education: High School or GED preferred Experience: No experience required / 1-2 years experience preferred Excellent communication skills. Energy and enthusiasm to help others. An openness to learn and be a team player. An excitement for a career in retail. Be able to perform basic skills on the register & computer. Must be able to read and comprehend. Must be able to do basic math calculations using a calculator. Physical Requirements Standing Walking Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note

Job Description 4243 Dunn Ave. Jacksonville, FL 32218 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Required Skills: Essential Duties Front of Store Duties Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. Assists customers with shopping needs. Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties May remove donations from donor’s car. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. Counts and records pieces of clothing hung. Places unsalable clothing in appropriate bins. Job Location Code: Blanding (26) Job Location: Jacksonville, Florida, United States Job Type: Part-Time Posting Date: 2/10/2016 Required Experience: Education: High School or GED preferred Experience: No experience required / 1-2 years experience preferred Excellent communication skills. Energy and enthusiasm to help others. An openness to learn and be a team player. An excitement for a career in retail. Be able to perform basic skills on the register & computer. Must be able to read and comprehend. Must be able to do basic math calculations using a calculator. Physical Requirements Standing Walking Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note

Job Description 756 Park Ave. Orange Park, FL 32073 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Required Skills: Essential Duties Front of Store Duties Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. Assists customers with shopping needs. Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties May remove donations from donor’s car. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. Counts and records pieces of clothing hung. Places unsalable clothing in appropriate bins. Job Location Code: Blanding (26) Job Location: Jacksonville, Florida, United States Job Type: Part-Time Posting Date: 2/10/2016 Required Experience: Education: High School or GED preferred Experience: No experience required / 1-2 years experience preferred Excellent communication skills. Energy and enthusiasm to help others. An openness to learn and be a team player. An excitement for a career in retail. Be able to perform basic skills on the register & computer. Must be able to read and comprehend. Must be able to do basic math calculations using a calculator. Physical Requirements Standing Walking Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note

Job Description 8101 Southside Blvd. Jacksonville, FL 32256 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Required Skills: Essential Duties Front of Store Duties Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. Assists customers with shopping needs. Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties May remove donations from donor’s car. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. Counts and records pieces of clothing hung. Places unsalable clothing in appropriate bins. Job Location Code: Blanding (26) Job Location: Jacksonville, Florida, United States Job Type: Part-Time Posting Date: 2/10/2016 Required Experience: Education: High School or GED preferred Experience: No experience required / 1-2 years experience preferred Excellent communication skills. Energy and enthusiasm to help others. An openness to learn and be a team player. An excitement for a career in retail. Be able to perform basic skills on the register & computer. Must be able to read and comprehend. Must be able to do basic math calculations using a calculator. Physical Requirements Standing Walking Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note

Job Description 8101 Southside Blvd. Jacksonville, FL 32256 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Goodwill Industries of North Florida is currently seeking a Team Lead for our retail stores. The Retail Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the store’s daily operation and achievement of sales results. Under the direction of the Store and Assistant Manager helps with managing the processing of donated goods and ensure the staff is trained and that good customer/donor relations are demonstrated by example and maintained by setting high standards of customer service. Essential Job Functions • Assists the Assistant and Store Manager with managing the processing of donated materials in a timely manner following the production system., • Assists the management team with obtaining and maintaining the store revenue goals and budgeted expenses., • Ensures compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker’s Compensation manual., • Ensures proper accounting for all store revenue., • Ensures good customer/donor relations by maintaining high standards of customer service as outlined by the customer service manual., • Under the guidance of the Store Manager and/or Assistant Manager assists with training and developing staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment., • Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer, • Assists customers with shopping needs., • Must be able to interact professionally with others in a fast-paced retail environment, • Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing., • Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed., • Greets donors and receives merchandise, providing donor with an itemized receipt, if desired., • Reports known or suspected security and/or theft problems to the Store Manager or other members of management., • Processes donated goods as outlined according to standard operation procedures., • Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards., • Must be able to handle customer or donor complaints in the absence of the Assistant or Store Manager, • Will bring all policy violations are employee relations issues to the attention of the Assistant Manager and/or Store Manager to handle. Education / Experience • Minimum of 2 years prior retail experience preferred, • High School or Equivalent Required Skills • Excellent communication and customer service skills, • Must have by able to promote and ultimately be responsible for workplace safety, • Proficiency with POS reporting procedures., • Must have reliable transportation and a valid driver’s license., • Energy and enthusiasm to help others., • An openness to learn and be a team player., • An excitement for a career in retail., • Be able to perform basic skills on a computer., • Must be able to read and comprehend., • Must be able to do basic math calculations using a calculator., • Able to regularly lift up to 10 pounds and occasionally lift up to 50 pounds, • Team-oriented and collaborative interpersonal relationships, • Organize and prioritize information, • Proactive, self-starter and energetic, • Respectful customer relationships, • Understanding of inventory management software and related web- based programs, • Reasoning and logic, • Maintain records, • Sensitivity to service population’s cultural and socioeconomic characteristics Physical Requirements • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading (Preferred), • Color Recognition (Preferred) Equal Employment Employer Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by a representative from human resources for the next steps in the selection process. This position is subject to close at any time.

Job Description 3186 New Berlin Rd. Jacksonville, FL 32226 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Required Skills: Essential Duties Front of Store Duties Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. Assists customers with shopping needs. Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties May remove donations from donor’s car. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. Counts and records pieces of clothing hung. Places unsalable clothing in appropriate bins. Job Location Code: Blanding (26) Job Location: Jacksonville, Florida, United States Job Type: Part-Time Posting Date: 2/10/2016 Required Experience: Education: High School or GED preferred Experience: No experience required / 1-2 years experience preferred Excellent communication skills. Energy and enthusiasm to help others. An openness to learn and be a team player. An excitement for a career in retail. Be able to perform basic skills on the register & computer. Must be able to read and comprehend. Must be able to do basic math calculations using a calculator. Physical Requirements Standing Walking Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note

Job Description Job Title: Donation Center Attendant (DCA) Department: Donation Center Reporting to: DC Manager Date: 8/2018 Position Status: Updated FLSA Status: Non-Exempt (Hourly) Job Summary: The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating. Minimum Qualifications: Education High School or GED preferred. Experience Minimum of 2 years prior retail sales/customer service experience preferred. Licensure, Certification, and/or Registration Valid Driver's License Other • Must like to interact with people and be driven to succeed, • Must have excellent communication skills, • Energy and enthusiasm to help others, • An openness to learn and be a team player, • An excitement for a career in retail, • Able to handle customer service relations, • Must be able to read and comprehend, • Able to regularly lift up to 50 pounds Essential Duties % of Time • Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction., • Greets donors and receives merchandise, providing the donor with a receipt, if desired., • Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies., • May be required to travel to other donation centers on an as-needed basis., • Other duties as assigned Supervisory/Decision making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading, • Color Recognition, • Professional appearance HAZARDS: • Housekeeping and/or cleaning agents Required • Ability to meet highest level of customer satisfaction, • Attention to detail and organization, • Respectful customer relationships, • Reliable, responsible, and dependable, and ability to fulfill obligations., • Reasoning and logic, • Sensitivity to service population’s cultural and socioeconomic characteristics, • Positive Attitude, • Verbal communication (including telephone), • Written communication (including composition), • Team-oriented and collaborative interpersonal relationships, • Ability to be sensitive to others' needs and feelings and being understanding and helpful on the job, • Ability to accept feedback while dealing calmly and effectively with stressful situations., • Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Job Description 8460 Merchants Way, Jacksonville, FL 32222 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Goodwill Industries of North Florida is currently seeking a Team Lead for our retail stores. The Retail Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the store’s daily operation and achievement of sales results. Under the direction of the Store and Assistant Manager helps with managing the processing of donated goods and ensure the staff is trained and that good customer/donor relations are demonstrated by example and maintained by setting high standards of customer service. Essential Job Functions • Assists the Assistant and Store Manager with managing the processing of donated materials in a timely manner following the production system., • Assists the management team with obtaining and maintaining the store revenue goals and budgeted expenses., • Ensures compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker’s Compensation manual., • Ensures proper accounting for all store revenue., • Ensures good customer/donor relations by maintaining high standards of customer service as outlined by the customer service manual., • Under the guidance of the Store Manager and/or Assistant Manager assists with training and developing staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment., • Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer, • Assists customers with shopping needs., • Must be able to interact professionally with others in a fast-paced retail environment, • Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing., • Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed., • Greets donors and receives merchandise, providing donor with an itemized receipt, if desired., • Reports known or suspected security and/or theft problems to the Store Manager or other members of management., • Processes donated goods as outlined according to standard operation procedures., • Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards., • Must be able to handle customer or donor complaints in the absence of the Assistant or Store Manager, • Will bring all policy violations are employee relations issues to the attention of the Assistant Manager and/or Store Manager to handle. Education / Experience • Minimum of 2 years prior retail experience preferred, • High School or Equivalent Required Skills • Excellent communication and customer service skills, • Must have by able to promote and ultimately be responsible for workplace safety, • Proficiency with POS reporting procedures., • Must have reliable transportation and a valid driver’s license., • Energy and enthusiasm to help others., • An openness to learn and be a team player., • An excitement for a career in retail., • Be able to perform basic skills on a computer., • Must be able to read and comprehend., • Must be able to do basic math calculations using a calculator., • Able to regularly lift up to 10 pounds and occasionally lift up to 50 pounds, • Team-oriented and collaborative interpersonal relationships, • Organize and prioritize information, • Proactive, self-starter and energetic, • Respectful customer relationships, • Understanding of inventory management software and related web- based programs, • Reasoning and logic, • Maintain records, • Sensitivity to service population’s cultural and socioeconomic characteristics Physical Requirements • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading (Preferred), • Color Recognition (Preferred) Equal Employment Employer Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by a representative from human resources for the next steps in the selection process. This position is subject to close at any time.

Job Description Job Title: Donation Center Attendant (DCA) Department: Donation Center Reporting to: DC Manager Date: 8/2018 Position Status: Updated FLSA Status: Non-Exempt (Hourly) Job Summary: The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating. Minimum Qualifications: Education High School or GED preferred. Experience Minimum of 2 years prior retail sales/customer service experience preferred. Licensure, Certification, and/or Registration Valid Driver's License Other • Must like to interact with people and be driven to succeed, • Must have excellent communication skills, • Energy and enthusiasm to help others, • An openness to learn and be a team player, • An excitement for a career in retail, • Able to handle customer service relations, • Must be able to read and comprehend, • Able to regularly lift up to 50 pounds Essential Duties % of Time • Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction., • Greets donors and receives merchandise, providing the donor with a receipt, if desired., • Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies., • May be required to travel to other donation centers on an as-needed basis., • Other duties as assigned Supervisory/Decision making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading, • Color Recognition, • Professional appearance HAZARDS: • Housekeeping and/or cleaning agents Required • Ability to meet highest level of customer satisfaction, • Attention to detail and organization, • Respectful customer relationships, • Reliable, responsible, and dependable, and ability to fulfill obligations., • Reasoning and logic, • Sensitivity to service population’s cultural and socioeconomic characteristics, • Positive Attitude, • Verbal communication (including telephone), • Written communication (including composition), • Team-oriented and collaborative interpersonal relationships, • Ability to be sensitive to others' needs and feelings and being understanding and helpful on the job, • Ability to accept feedback while dealing calmly and effectively with stressful situations., • Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Job Description 1919 Kernan Blvd. Jacksonville, FL 32225 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Required Skills: Essential Duties Front of Store Duties Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer. Assists customers with shopping needs. Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing. Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed. Greets donors and receives merchandise, providing donor with an itemized receipt, if desired. Reports known or suspected security and/or theft problems to the Store Manager or other member of management. Back of Store Duties May remove donations from donor’s car. Breaks down donation in to appropriate bins of like merchandise. Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards. Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together. Counts and records pieces of clothing hung. Places unsalable clothing in appropriate bins. Job Location Code: Blanding (26) Job Location: Jacksonville, Florida, United States Job Type: Part-Time Posting Date: 2/10/2016 Required Experience: Education: High School or GED preferred Experience: No experience required / 1-2 years experience preferred Excellent communication skills. Energy and enthusiasm to help others. An openness to learn and be a team player. An excitement for a career in retail. Be able to perform basic skills on the register & computer. Must be able to read and comprehend. Must be able to do basic math calculations using a calculator. Physical Requirements Standing Walking Lifting (Up to 50lbs) Carrying (Up to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching Turning Repetitive Motions Skill Requirements Respectful customer relationships Operation of point of sale/inventory software Reasoning and logic Maintain records Sensitivity to service population’s cultural and socioeconomic characteristics Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note

Job Description Job Title: Donation Center Attendant (DCA) Department: Donation Center Reporting to: DC Manager Date: 8/2018 Position Status: Updated FLSA Status: Non-Exempt (Hourly) Job Summary: The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating. Minimum Qualifications: Education High School or GED preferred. Experience Minimum of 2 years prior retail sales/customer service experience preferred. Licensure, Certification, and/or Registration Valid Driver's License Other • Must like to interact with people and be driven to succeed, • Must have excellent communication skills, • Energy and enthusiasm to help others, • An openness to learn and be a team player, • An excitement for a career in retail, • Able to handle customer service relations, • Must be able to read and comprehend, • Able to regularly lift up to 50 pounds Essential Duties % of Time • Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction., • Greets donors and receives merchandise, providing the donor with a receipt, if desired., • Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies., • May be required to travel to other donation centers on an as-needed basis., • Other duties as assigned Supervisory/Decision making Authority Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No Enter the number of direct reports and their position titles: None PHYSICAL REQUIREMENTS: Required • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading, • Color Recognition, • Professional appearance HAZARDS: • Housekeeping and/or cleaning agents Required • Ability to meet highest level of customer satisfaction, • Attention to detail and organization, • Respectful customer relationships, • Reliable, responsible, and dependable, and ability to fulfill obligations., • Reasoning and logic, • Sensitivity to service population’s cultural and socioeconomic characteristics, • Positive Attitude, • Verbal communication (including telephone), • Written communication (including composition), • Team-oriented and collaborative interpersonal relationships, • Ability to be sensitive to others' needs and feelings and being understanding and helpful on the job, • Ability to accept feedback while dealing calmly and effectively with stressful situations., • Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Job Description 5953 St. Augustine Rd. Jacksonville, FL 32207 Our Philosophy: Work is the Cornerstone of Life At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment. Goodwill Industries of North Florida is currently seeking a Team Lead for our retail stores. The Retail Team Lead is responsible for assisting the Store Manager and Assistant Store Manager in the store’s daily operation and achievement of sales results. Under the direction of the Store and Assistant Manager helps with managing the processing of donated goods and ensure the staff is trained and that good customer/donor relations are demonstrated by example and maintained by setting high standards of customer service. Essential Job Functions • Assists the Assistant and Store Manager with managing the processing of donated materials in a timely manner following the production system., • Assists the management team with obtaining and maintaining the store revenue goals and budgeted expenses., • Ensures compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker’s Compensation manual., • Ensures proper accounting for all store revenue., • Ensures good customer/donor relations by maintaining high standards of customer service as outlined by the customer service manual., • Under the guidance of the Store Manager and/or Assistant Manager assists with training and developing staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment., • Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer, • Assists customers with shopping needs., • Must be able to interact professionally with others in a fast-paced retail environment, • Pulls racks for transporting clothing from the back room to the sales floor and places clothes on sales floor racks. Ensures that clothes are placed on sales racks with similar types and colors of clothing., • Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks that are too full to ensure that the sales floor is kept clean, neat and properly displayed., • Greets donors and receives merchandise, providing donor with an itemized receipt, if desired., • Reports known or suspected security and/or theft problems to the Store Manager or other members of management., • Processes donated goods as outlined according to standard operation procedures., • Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards., • Must be able to handle customer or donor complaints in the absence of the Assistant or Store Manager, • Will bring all policy violations are employee relations issues to the attention of the Assistant Manager and/or Store Manager to handle. Education / Experience • Minimum of 2 years prior retail experience preferred, • High School or Equivalent Required Skills • Excellent communication and customer service skills, • Must have by able to promote and ultimately be responsible for workplace safety, • Proficiency with POS reporting procedures., • Must have reliable transportation and a valid driver’s license., • Energy and enthusiasm to help others., • An openness to learn and be a team player., • An excitement for a career in retail., • Be able to perform basic skills on a computer., • Must be able to read and comprehend., • Must be able to do basic math calculations using a calculator., • Able to regularly lift up to 10 pounds and occasionally lift up to 50 pounds, • Team-oriented and collaborative interpersonal relationships, • Organize and prioritize information, • Proactive, self-starter and energetic, • Respectful customer relationships, • Understanding of inventory management software and related web- based programs, • Reasoning and logic, • Maintain records, • Sensitivity to service population’s cultural and socioeconomic characteristics Physical Requirements • Standing, • Walking, • Lifting (Up to 50lbs), • Carrying (Up to 50lbs), • Kneeling, • Pushing/Pulling, • Bending/Stooping, • Reaching, • Turning, • Repetitive Motions, • Reading (Preferred), • Color Recognition (Preferred) Equal Employment Employer Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status. Important Note Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by a representative from human resources for the next steps in the selection process. This position is subject to close at any time.