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Job Description Human Resources Generalist About Goodwill SOLAC: Goodwill, Southern Los Angeles County (SOLAC) is a 501(c)(3) nonprofit organization that transforms donated goods into job training, education, and placement services for individuals with barriers to employment. Goodwill SOLAC serves 22 cities and communities throughout Southern Los Angeles County. Our skills training, education, job preparation, and placement programs build lives, families, and communities—one job at a time. Placing individuals in productive and competitive employment fills them with the value, joy, and dignity of a paycheck. We believe putting people to work benefits the individual and the community’s economic vitality through taxes, spending power, real estate values, quality of life, and relief from social services and welfare systems. Goodwill SOLAC is one of 154 independent Goodwill’s with membership in Goodwill Industries International. Goodwill SOLAC’s campus in Long Beach houses its administrative offices, Goodwill Interpreting Services, various training programs, career center, retail store, processing operations, transportation, and e-commerce operations. We are proud, equal opportunity employers. We are committed to fair hiring practices and creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status. Summary Description: • An HR Generalist is a well-rounded human resource professional responsible for managing a broad range of HR functions across the employee lifecycle. The Human Resources Generalist provides support for the Human Resources Pillars and all departments in the organization. This position is responsible for a variety of complex, confidential, and legal Human Resource duties. Exemplary Duties / Responsibilities HR Compliance: • Employment paperwork processing, records management, employee relations and retention, • Assures confidentiality and compliance with the Equal Employment Opportunity/Affirmative Action guidelines, appropriate governmental laws and regulations, and labor relations., • Maintains and programs, policies, and procedures for all Human Resource disciplines., • Protects organization's value by keeping information confidential., • Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions., • Assist with data management, reports, and services for the HRIS., • Responsible for employee relations and employee services. Addresses grievances, supporting team morale, and promotes positive workplace culture., • Maintains compliance with Human Resources practices and objectives that will provide a balanced program throughout the organization, • Leads HR investigations and grievance processes, with the guidance of HR Manager., • Lead Presenter and responsible for New Hire Orientation and processes., • Responsible for processing all new hire paperwork and input of employee information into the HRIS., • Manage community volunteer programs and conduct volunteer orientations., • Completes special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions., • Delivers in-person and eLearning training throughout the organization using LMS software., • Help improve operational performance by utilizing our Learning Management System to train, retrain, and keep staff accountable for learning goals., • Performs system tasks, including curriculum building, scheduling sessions, uploading courses, and extracting report data., • Directs employment activities, such that employees are properly hired, maintained and terminated for business needs according to policy and procedure., • Assist the talent team in job fairs, dispositioning resumes, phone screening, scheduling interviews, drug testing, and other recruitment processes., • Communicate with hiring managers to ensure HR compliance and processes are followed., • Performs other related duties as required and assigned. Minimum Qualifications: Education/Experience: • Working knowledge of employment law and regulations and wage and hour and their application in the day-to-day HR working environment, • Knowledge of federal, state and local laws regulating Human Resources, • Good public/employee relations skills, problem solving, analyses and decision-making ability, • Previous experience working in all areas related to human resources at a corporate level in a company size of 300+ employees, • Strong working knowledge and experience with an HRIS and payroll software., • Ability to partner with employee and executive level., • Utmost ability to maintain confidentiality., • Ability to multi-task and be flexible., • Ability to give consistent counsel to supervisors and managers, • Must possess a valid California motor vehicle operating license and must be willing to use their personal vehicle in the course of employment. Preferred Qualifications • PHR/SPHR Human Resources Certification Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Confidentiality and Ethics - Maintains complete confidentiality of all divisions and employee records/files and employee verifications, reviewing the quarterly. Ensure personnel and legal files are compliant with document retention policies and HR standards. Decision making is based on fair, firm, and consistent processes and procedures., • Innovation Management - Ability to manage and encourage innovation, ensuring that new ideas are brought to fruition and add value to the organization., • Corporate Training & Talent Development - Trains, coaches, and mentors interdepartmental and external departments on processes, policies, and procedures. Develops training standard operating procedures to improve effectiveness. Ensures alignment between HR/ Learning and Development Compliance and all departments, • Operational Efficiency & Process Improvement - Develops processes and procedures to ensure efficiency and effectiveness. Implements best practices to maximize efficiency. Conducts routinely audits to inspect process and procedures., • Performance Metrics & Accountability - Utilize KPIs for compliance and process efficiency. Uses data to drive decision-making and hold teams accountable. Continuously monitors progress and adjusts strategies as needed. This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description Truck Driver Summary Description: The Truck Driver drives company truck used for transporting goods from the distribution center, stores, ADCs, home pick-ups and business pick-ups. Reports to the Senior Manager Logistics and Aftermarket. Exemplary Duties / Responsibilities: • The Truck Driver drives company trucks to designated locations., • He/she is responsible for the safety of trucks, material handlers, and self., • He/she is responsible for reporting unsafe conditions., • He/she is responsible for completing daily pre-trip and post-trip inspections., • He/she Pick-ups donations from residences, businesses, ADCs, and stores., • He/she is responsible for delivering all donated goods to the dock., • He/she is responsible for delivering merchandise to stores., • The Truck Driver serves as material handler loading and unloading truck., • He/she is responsible for supervision of material handlers while loading / unloading truck and making deliveries., • Must be able to lift, carry, push, and pull a maximum of 50 lbs. He/she cooperates with the Transportation Manager, Commercial Operations Division Director, Co-Workers, and the Public., • He/she is responsible for the quantity and quality of work performed., • He/she must have the ability to meet deadlines and respond to special needs., • He/she is responsible for ensuring the condition of the truck is in safe, proper working condition., • He/She must attend Department and Safety meetings as required., • He/she is responsible for other duties as assigned. Minimum Qualifications: Education/Experience: • One to two years of experience driving a Bobtail/Straight Truck 24 ft. or more., • Ability to read and write in English., • Ability to understand complex instructions., • Knowledge of laws and regulations pertaining to the operation of a Bobtail truck., • General knowledge of the area and ability to route and read a map preferred., • Fluent oral and written communication skills. Bilingual plus., • Cooperation with Division Directors., • Ability to supervise material handler/driver helper when applicable., • Ability to work with the public in a courteous and professional manner., • Ability to remain consistent in performance and standards related to material handling., • Valid California Driver’s License, clean driving record, current DMV printout, and be insurable. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Safe Driving & Compliance - Maintains a clean driving record, follows DOT regulations, performs pre/post-trip inspections, and reports any unsafe conditions or incidents., • Route Execution & Timeliness - Adheres to established delivery/pick-up schedules, plans efficient routes, and meets daily transportation deadlines., • Vehicle Maintenance & Inspection - Conducts daily inspections, maintains cleanliness and safety of truck, and reports maintenance needs proactively., • Material Handling & Supervision - Properly loads/unloads goods, supervises material handlers during transport, ensures safe handling practices, and meets lifting requirements., • Communication & Reporting - Provides clear communication with dispatch, store staff, and management; completes delivery logs and incident reports accurately and promptly., • Customer & Public Interaction - Demonstrates professional behavior with donors, clients, and the public during pickup/deliveries; resolves concerns respectfully., • Team Collaboration - Works cooperatively with other drivers, handlers, and management to support department goals and improve daily operations., • Attendance & Punctuality - Works cooperatively with other drivers, handlers, and management to support department goals and improve daily operations. This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description Are you the One? If you have 3 years Hotel Housekeeping experience with a minimum of 1 year as Head Housekeeper/Executive Housekeeper and a High School diploma or higher-level education, this may be the opportunity for you! Key Responsibilities • Directly supervise all laundry and housekeeping personnel and ensure proper completion of all housekeeping and laundry duties., • Direct and coordinate all the cleaning activities of the Hotel's facilities, including routine and deep cleaning of guestrooms, public areas, back of the house and laundry operations., • Ensure the proper appearance of the Hotel from the entrance to the roof. Direct and coordinate the cleaning of the parking lot and walkways, the property landscaping, service, and trash areas, and the exterior of all buildings., • Send Greens Light: Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Director of Operations., • Be a champion of the Quore property management system., • Understand and be able to use the property management system., • Have a good understanding of all of hotel operating procedures., • Enforce all existing and new policies and procedures with the housekeeping and laundry staff., • Maintain proper staffing in all areas of responsibility., • Prepare and post the housekeeping and laundry staff work schedules in a timely fashion., • Conduct regular performance reviews of staff., • Read front office communications logs on a daily basis., • Monitor appearance of all housekeeping and laundry staff, to ensure they are following company uniform policy., • Conduct weekly departmental meetings, and individual meetings as needed., • Supervise delegated responsibilities and follows up., • Exhibit good leadership skills., • Conduct an inventory of all housekeeping and laundry supplies on the last day of each accounting period., • Order, check and maintain housekeeping and laundry supplies at par., • Inform the General Manager of any unique situations, or unusual developments in housekeeping and laundry operations., • Handle guest complaints effectively., • Be willing and able to work any shift and fill in when other employees are not able to work their scheduled shift., • Complete weekly schedule for housekeeping and laundry staff as per standard operating procedures., • Understand the Chart of Accounts in order to code the invoices for housekeeping and laundry., • Be knowledgeable of room types and standards for supplies., • Open and close rooms as required for maintenance. To fulfill this role successfully, you must possess: • Effective Communication skills, • Pleasing personality, • Good team player, • Good listener, • Well-groomed and professional appearance., • Open with praise, discrete with criticism.

Job Description The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. SUMMARY: The Recruiter performs duties at the professional level in the following functional areas; to include but not limited to full cycle recruitment and all associated activities and responsibilities to execute the recruiting function for BYD North America. This position requires an extremely perceptive person who can relate to individuals at all levels within the organization. The Recruiter must be sensitive to corporate and business needs while maintaining employee goodwill and confidentiality. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Lead full cycle recruiting efforts, which includes sourcing, posting, evaluating resumes, prescreening applicants, scheduling, interviewing, assessing, evaluating skills, and negotiating compensation. Packages and closing, for critical and growing business functions. Editing job descriptions and performing reference checks for new hires. Process hiring-related paperwork., • Perform searches for qualified job candidates, using sources such as computer databases, ATS, networking, internet recruiting resources, media advertisements, job fairs, recruiting firms, community outreach or employee referrals., • Interview job applicants to obtain information on work history, training, education, or job skills., • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities., • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate., • Contact job applicants, answer all job applicant questions regarding the status of their applications., • Support exemplary candidate experience at every stage of the process., • Strategize different ways to build talent pipelines and execute on research, referral generation, events, and sourcing campaigns to meet staffing requirements., • Maintain and nurture a pipeline of leads and identify future opportunities that align with their experiences and interests., • Consult with managers to discover staff requirements and specific job objectives. Develop or implement recruiting strategies to meet current or anticipated staffing needs., • Evaluate, develop or enhance selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel., • Maintain a complete record of interviews and new hires. Provide updates to management regarding candidate status., • Assist with new employee orientations., • Analyze employment-related data including but not limited to open requisitions, turnover rates and time to fill. Prepare and present required reports., • Develop and implement recruiting or retention programs in collaboration with management., • Advise managers on interviewing best practices including conducting fair and legal interviews. Assist management on developing effective candidate rating/ interview forms., • Maintain current knowledge on job-market and human resources trends., • Maintain current knowledge of relevant employment law, Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA)., • Human Resources Capacity. Customer/Client Focus. Ethical Conduct. Personal Effectiveness/Credibility and confidentiality., • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations, and negotiation., • Proficiency in ATS, HRIS, and other recruitment technology and online recruiting platforms., • Understanding of administrative and office procedures and systems such as Microsoft Office suite, managing files and records, creating forms and workplace terminology. This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stepstool as necessary. TRAVEL: 10% travel required in own insured vehicle to attend job fairs, and external recruiting events, networking, or outreach. REQUIRED EDUCATION AND EXPERIENCE: • Bachelor's degree and at least 3 years Human Resources experience or equivalent combination of education and experience preferred., • Certifications PHR/SPHR, SHRM-CP, or SHRM-SCP preferred., • Bilingual (English/Mandarin) preferred but not required., • Ability to develop trusting relationships with the team. PHR, SPHR, SHRM-CP, OR SHRM-SCP certification preferred. PAY RANGE: $85,000-$100,000 RIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.

Job Description Assistant Store Manager Summary Description: Assists the Store Manager in the daily operations of the assigned retail store, ensuring consistency, compliance, and achievement of sales and productivity goals. Responsible for understanding and modeling key performance behaviors by providing effective direction and leadership to employees and offering outstanding service to all donors and customers. This position reports to the Store Manager. Exemplary Duties / Responsibilities: • Assists Manager in daily store operations, including sales leadership, merchandising, production, customer service, and training. Assumes management responsibilities as needed and/or in the Store Manager's absence., • Responsible for ensuring the assigned store's daily sales and operational success in partnership with the Store Manager., • Must ensure high levels of customer satisfaction through excellent service leadership and employee training., • Accountable for meeting and/or exceeding sales goals by training, motivating, mentoring, and providing feedback to sales staff., • Ensures the deposit is ready in a timely manner for the armored car services to pick up in the Manager’s absence., • Supervisory responsibilities include assisting in interviewing and training employees; planning, assigning, scheduling, and directing work; providing input on performance appraisals; recognizing and developing employees; addressing complaints and resolving problems., • Follows up on all assigned projects., • Gives corrective feedback under the direction of the Store Manager., • Operates cash register and trains staff on applicable POS functions., • Assists Store Manager on cross training all store personnel, including new employees in all areas of store operations., • Reports safety hazards and all accidents to Asset Protection IMMEDIATELY., • Needs to understand all facets of store organization and safety to eliminate safety hazards., • Accurately completes daily sales paperwork and identifies discrepancies., • Provides proactive customer service in a positive, professional, and courteous manner., • Must comply with all Sales Division procedures and agency policies and procedures., • Must be courteous when answering phones, making announcements, and dealing with customers and staff., • Attend and actively participate in and/or facilitate meetings as assigned., • Responsible for other duties as assigned. Minimum Qualifications: Education/Experience: • High School diploma or its equivalent., • Ability to work a flexible schedule, including evenings and weekends, • Mathematical skills., • Proficient user of MS Office (MS Excel in particular) and basic computer functions, • Ability to read and write and understand basic math. Able to create and analyze reports, spreadsheets, and sales statistics., • Ability to understand complex and simple instructions., • Ability to handle customers effectively., • Ability to meet deadlines and respond to special needs., • Ability to work a flexible schedule, including evenings, weekends, and Holidays., • Ability to read and write., • Ability to understand complex instructions., • Knowledge of retail and supervision of others., • Outstanding problem-solving and multi-tasking skills., • Highly organized., • Cooperation with the Manager, store personnel, direct supervisor, and Division Directors., • Ability to supervise, direct, motivate, and discipline staff as necessary., • Ability to work with the public; strong interpersonal and mediation skills required., • Ability to work with minimum supervision., • Use of cash register, calculator/10 key, and phones., • Good record-keeping practices., • Effective production methods., • Ability to accurately complete sales reports., • Able to lift, carry, push, and pull at least 50 lbs., • Ability to write and respond to e-mails. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Leadership & Team Management - Supervises and develops employees through coaching, training, and feedback. Assists in scheduling, directing, and evaluating staff performance. Encourages teamwork and fosters a positive work environment. Leads and supervises employees, ensuring accountability and engagement. Coaches and trains staff on operations, safety, and customer service. Promotes a culture of teamwork and continuous improvement., • Customer Service Excellence - Ensures high-levels of customer satisfaction through excellent service. Responds to customer needs, resolves complaints, and enhances the shopping experience. Provides proactive and professional customer interactions. Leads by example in delivering excellent service to customers and donors. Addresses customer concerns professionally and promptly. Implements strategies to enhance customer experience., • Sales & Performance Management - Accountable for achieving and exceeding sales goals. Uses sales data to identify trends and implement strategies for improvement. Trains and motivates staff to meet productivity targets. Monitors sales and expense control to achieve financial goals. Analyzes variances and implements corrective actions. Drives store profitability through strategic decision-making., • Retail Operations & Merchandising - Ensures proper visual merchandising and stock presentation. Assists with inventory management and loss prevention strategies. Supports daily operations, including cash handling and deposits. Oversees receiving, processing, and merchandising of donated goods. Ensures inventory accuracy and maintains stock levels. Implements operational best practices for efficiency., • Problem Solving & Decision-Making - Identifies and resolves issues efficiently. Uses reasoning and analytical skills to develop solutions. Works well in high-pressure situations., • Compliance & Safety - Adheres to company policies and safety procedures. Reports safety hazards and ensures a secure work environment. Ensures compliance with operational and regulatory standards. Ensures adherence to company policies, safety standards, and loss prevention protocols. Acts as the store’s Safety Champion, identifying and mitigating risks. Leads team in compliance efforts and procedural adherence.", • Communication & Interpersonal Skills - Clearly articulates instructions, expectations, and feedback. Listens actively and fosters open communication. Works effectively with diverse staff and customers. Facilitates meetings, communicates expectations, and provides performance feedback. Collaborates with management and staff to align with business goals. Maintains professional and clear communication with employees and customers. Locations: • Assigned District This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description Store Manager Summary Description: To oversee the overall daily operations of assigned retail stores, including ensuring efficiency and profitability. Reports to Assistant Sales Director (ASD) and Vice President of Sales, Operations, & Marketing if ASD is out. Exemplary Duties / Responsibilities: • The Store Manager is responsible for the assigned store's daily sales and operational success., • Must ensure high levels of customer satisfaction through excellent service leadership and employee training., • Accountable for meeting and/or exceeding sales goals by training, motivating, mentoring, and providing feedback to sales staff., • Responsible for submitting and maintaining all records necessary in daily operations., • Responsible for ordering merchandise and store supplies., • Responsible for maintaining the store in an orderly fashion, rotating products in a timely manner, and overseeing the production and pricing of merchandise., • Controls inventory to maximize revenue and return on product., • Maintains correct inventory of new goods as required., • Supervises and cross-trains all store personnel, including new employees, in all areas of the store., • Responsible for maintaining all safety, cleanliness, merchandising, and display standards., • Reports safety hazards and all accidents to Assistant Sales Director or Retail District Manager and Risk Management Specialist IMMEDIATELY., • Accountable for oversight of incoming and outgoing deliveries., • Answers to phone or electronic inquiries., • Responsible for ensuring a high level of service and donor appreciation., • Ensures all employees adhere to current Goodwill policies and procedures., • Responsible for hiring, training, and managing staff., • Flexibility to float, cover, and support other stores as needed., • Perform other duties as required., • Attend retail and safety meetings as required., • Accountable for scheduling within payroll budgets and processing of approving payroll timecards. Minimum Qualifications: Education/Experience: • High School diploma or its equivalent., • Three to five years’ experience in retail sales with two to three years supervisory experience. Prior experience in thrift retail or consignment industry preferred., • Mathematical skills., • Proficient user of MS Office (MS Excel in particular) and basic computer functions, • Ability to read and write and understand basic math. Able to create and analyze reports, spreadsheets, and sales statistics., • Ability to understand complex and simple instructions., • Ability to handle customers effectively., • Ability to meet deadlines and respond to special needs., • Ability to work a flexible schedule, including evenings, weekends, and Holidays., • Ability to read and write., • Ability to understand complex instructions., • Knowledge of retail and supervision of others., • Outstanding problem-solving and multi-tasking skills., • Highly organized., • Cooperation with the Manager, store personnel, direct supervisor, and Division Directors., • Ability to supervise, direct, motivate, and discipline staff as necessary., • Ability to work with the public; strong interpersonal and mediation skills required., • Ability to work with minimum supervision., • Use of cash register, calculator/10 key, and phones., • Good record-keeping practices., • Effective production methods., • Ability to accurately complete sales reports., • Able to lift, carry, push, and pull at least 50 lbs., • Ability to write and respond to e-mails. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Mission-Driven Leadership - Analyzes sales trends and adjusts strategy to exceed weekly and monthly revenue goals. Executes markdown strategies to increase sell-through on aging inventory. Prioritizes merchandise quality, pricing accuracy, and floor layout to boost average transaction size. Aligns staffing with peak traffic periods for sales efficiency., • Retail Sales & Profitability Optimization - Leads with integrity, modeling Goodwill’s values of community, empowerment, and dignity through work. Communicates how daily work contributes to the mission, especially during team huddles and coaching. Represents Goodwill positively in the local community and donor relationships. Participates in mission-focused events or campaigns internally and externally., • Donor & Customer Engagement - Ensures timely rotation, tagging, and categorization of donated items per processing standards. Manages supply orders, store cleanliness, backroom organization, and stockroom safety. Regularly inspects store for visual merchandising compliance and loss prevention effectiveness. Oversees daily, weekly, and monthly checklists to ensure consistency., • Operational Excellence - Provides consistent coaching, clear expectations, and regular performance feedback. Cross-trains staff for flexibility and coverage across functions (e.g., cashiering, sorting, donor intake). Fosters a collaborative culture that respects diversity and celebrates accomplishments. Manages scheduling within budget and ensures all timecards are accurate and approved on time., • Staff Development & Supervision - Ensures prompt, warm greetings and service consistency across team. Monitors donation site experience (speed, signage, thank-you engagement). Trains staff on donor appreciation techniques and local impact stories. Responds quickly to complaints or negative reviews, using them as teachable moments., • Data-Driven Decision-Making - Uses point-of-sale and Excel-based reports to evaluate category performance. Adjusts floor layout, pricing, or staff deployment based on foot traffic and sales data. Tracks donation flow vs. sales conversion to optimize output. Generates insights from shrinkage or inventory variance reports to tighten controls., • Adaptability & Resilience - Adapts plans quickly when donation volume surges or staffing changes unexpectedly. Maintains a calm, encouraging demeanor during high-pressure retail periods. Identifies backup strategies for coverage, product movement, and customer flow issues. Coaches staff to stay mission-focused during change, challenges, or peak seasons. This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description Job Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties () is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. We are presently seeking a Maintenance Technician for our Brookside Country Club community located in El Monte, CA, who will perform general grounds and lawn maintenance, as well as basic repairs to homes owned by the community, for 40 hours per week. As a successful Maintenance Technician, you will: • Perform maintenance to ensure homes and community areas are in proper condition., • Execute assigned work orders and report status to the Community Manager timely and efficiently., • Promote goodwill by handling all contacts with residents, prospective residents, visitors and other employees in a spirit of courtesy, cooperation and attentiveness., • Use established procedures to identify deficiencies and take immediate action with community manager approval., • Ensure community grounds are appropriately manicured. Regularly treat for weeds, rake leaves, plant flowers/shrubs, spread mulch/woodchips/stones, trim shrubs and hedges, cut down and remove tree limbs as needed, and perform other lawn care services as necessary., • Remove and dispose of garbage on community grounds, including common areas, main entrance and from resident’s sites as needed to maintain community appearance., • Perform snow removal using a snow blower, hand shovel or a plow truck, as applicable., • Advise Community Manager or Maintenance Supervisor of residents who do not properly dispose of their excess garbage or have large/bulk items that may require pickup arrangements., • Perform regular inventories of maintenance and grounds equipment and supplies to advise Community Manager of equipment and supply needs., • Maintain order and appearance of garage and storage areas., • Maintain all maintenance and grounds equipment to keep it clean and cared for., • Comply with national, state and local health and safety laws to reduce accident occurrences and to protect residents, the company, team members and vendors., • Perform seasonal pre-maintenance service on a timely basis., • Remain available for “on call” duties as needed., • Participate in the refurbishing of Community Owned homes., • Perform repairs and maintain the community water and sewer lines., • Perform other duties as assigned. Job Requirements • A minimum of 2 years of maintenance experience, preferred., • High School Diploma or GED preferred., • Excellent customer service skills., • Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times., • Working knowledge of plumbing, electrical, appliance repairs, HVAC, and carpentry., • May need to provide own tools., • Ability to bend, stretch, twist, walk continuously, and access restricted spaces., • Ability to operate maintenance equipment and other equipment., • Ability to lift or to move up to 75 pounds., • Ability to efficiently perform job responsibilities with minimal supervision., • Ability to tolerate exposure to various chemical compounds. Compensation: This is a full-time opportunity with competitive compensation. Benefits include medical, dental and vision insurance, paid time off and holidays, life insurance, and 401K. Company DescriptionRHP Properties is an accomplished real estate investment firm specializing in the acquisition and professional management of manufactured home communities. We own and manage over 372 manufactured home communities in 30 states, with a combined value of approximately $6+ billion. We are the largest private owners in the industry. Our organization's success stems from the ability to effectively target and acquire well-located Manufactured Home Communities, whose value can be enhanced through RHP’s comprehensive and competent management. RHP is committed to creating a wonderful environment where our residents always enjoy a well-maintained and attractive community. RHP Properties is America's Home. Live Life. Live it Here.RHP Properties is an accomplished real estate investment firm specializing in the acquisition and professional management of manufactured home communities. We own and manage over 372 manufactured home communities in 30 states, with a combined value of approximately $6+ billion. We are the largest private owners in the industry. \r\n\r\nOur organization's success stems from the ability to effectively target and acquire well-located Manufactured Home Communities, whose value can be enhanced through RHP’s comprehensive and competent management. RHP is committed to creating a wonderful environment where our residents always enjoy a well-maintained and attractive community.\r\n\r\nRHP Properties is America's Home.\r\nLive Life. Live it Here.

Job Description Assistant Store Manager Summary Description: Assists the Store Manager in the daily operations of the assigned retail store, ensuring consistency, compliance, and achievement of sales and productivity goals. Responsible for understanding and modeling key performance behaviors by providing effective direction and leadership to employees and offering outstanding service to all donors and customers. This position reports to the Store Manager. Exemplary Duties / Responsibilities: • Assists Manager in daily store operations, including sales leadership, merchandising, production, customer service, and training. Assumes management responsibilities as needed and/or in the Store Manager's absence., • Responsible for ensuring the assigned store's daily sales and operational success in partnership with the Store Manager., • Must ensure high levels of customer satisfaction through excellent service leadership and employee training., • Accountable for meeting and/or exceeding sales goals by training, motivating, mentoring, and providing feedback to sales staff., • Ensures the deposit is ready in a timely manner for the armored car services to pick up in the Manager’s absence., • Supervisory responsibilities include assisting in interviewing and training employees; planning, assigning, scheduling, and directing work; providing input on performance appraisals; recognizing and developing employees; addressing complaints and resolving problems., • Follows up on all assigned projects., • Gives corrective feedback under the direction of the Store Manager., • Operates cash register and trains staff on applicable POS functions., • Assists Store Manager on cross training all store personnel, including new employees in all areas of store operations., • Reports safety hazards and all accidents to Asset Protection IMMEDIATELY., • Needs to understand all facets of store organization and safety to eliminate safety hazards., • Accurately completes daily sales paperwork and identifies discrepancies., • Provides proactive customer service in a positive, professional, and courteous manner., • Must comply with all Sales Division procedures and agency policies and procedures., • Must be courteous when answering phones, making announcements, and dealing with customers and staff. Minimum Qualifications: Education/Experience: • High School diploma or its equivalent., • Ability to work a flexible schedule, including evenings and weekends, • Mathematical skills., • Proficient user of MS Office (MS Excel in particular) and basic computer functions, • Ability to read and write and understand basic math. Able to create and analyze reports, spreadsheets, and sales statistics., • Ability to understand complex and simple instructions., • Ability to handle customers effectively., • Ability to meet deadlines and respond to special needs., • Ability to work a flexible schedule, including evenings, weekends, and Holidays., • Ability to read and write., • Ability to understand complex instructions., • Knowledge of retail and supervision of others., • Outstanding problem-solving and multi-tasking skills., • Highly organized., • Cooperation with the Manager, store personnel, direct supervisor, and Division Directors., • Ability to supervise, direct, motivate, and discipline staff as necessary., • Ability to work with the public; strong interpersonal and mediation skills required., • Ability to work with minimum supervision., • Use of cash register, calculator/10 key, and phones., • Good record-keeping practices., • Effective production methods., • Ability to accurately complete sales reports., • Able to lift, carry, push, and pull at least 50 lbs., • Ability to write and respond to e-mails. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Leadership & Team Management - Supervises and develops employees through coaching, training, and feedback. Assists in scheduling, directing, and evaluating staff performance. Encourages teamwork and fosters a positive work environment. Leads and supervises employees, ensuring accountability and engagement. Coaches and trains staff on operations, safety, and customer service. Promotes a culture of teamwork and continuous improvement., • Customer Service Excellence - Ensures high-levels of customer satisfaction through excellent service. Responds to customer needs, resolves complaints, and enhances the shopping experience. Provides proactive and professional customer interactions. Leads by example in delivering excellent service to customers and donors. Addresses customer concerns professionally and promptly. Implements strategies to enhance customer experience., • Sales & Performance Management - Accountable for achieving and exceeding sales goals. Uses sales data to identify trends and implement strategies for improvement. Trains and motivates staff to meet productivity targets. Monitors sales and expense control to achieve financial goals. Analyzes variances and implements corrective actions. Drives store profitability through strategic decision-making., • Retail Operations & Merchandising - Ensures proper visual merchandising and stock presentation. Assists with inventory management and loss prevention strategies. Supports daily operations, including cash handling and deposits. Oversees receiving, processing, and merchandising of donated goods. Ensures inventory accuracy and maintains stock levels. Implements operational best practices for efficiency., • Problem Solving & Decision-Making - Identifies and resolves issues efficiently. Uses reasoning and analytical skills to develop solutions. Works well in high-pressure situations., • Compliance & Safety - Adheres to company policies and safety procedures. Reports safety hazards and ensures a secure work environment. Ensures compliance with operational and regulatory standards. Ensures adherence to company policies, safety standards, and loss prevention protocols. Acts as the store’s Safety Champion, identifying and mitigating risks. Leads team in compliance efforts and procedural adherence.", • Assigned District This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description Title Cultivation Advisor Location U.S. Remote with Regular Travel Department Commercial Cultivation Advisory Reports To Director of Cultivation Science Job Type Full-Time | Exempt / Salary ABOUT HYDROBUILDER HOLDINGS Hydrobuilder Holdings partners with cultivators across the Controlled Environment Agriculture (CEA) spectrum — from large commercial facilities to independent and emerging growers. Our mission is to help growers improve yield, reduce operating costs and increase profitability by combining curated products, logistics, advisory expertise and integrated technology into one aligned ecosystem. Elevated, our commercial division, is a tech-enabled service platform for CEA operations. Through dedicated Account Executives, Cultivation Advisors, proprietary brands and AI-driven crop optimization tools, Elevated supports professional growers from facility build-out through harvest optimization. Hydrobuilder.com, “The Growers Marketplace,” serves smaller and mid-sized growers with a robust digital platform offering curated products, education and an expanding B2B portal experience. At the core of our innovation is our integrated AgTech program, applying AI, sensor data and lab analytics to deliver actionable insights that improve consistency, efficiency and margins across the cultivation lifecycle. . OVERVIEW OF POSITION The Cultivation Advisor (CA) is an advanced field-based technical authority responsible for optimizing plant health, yield consistency, operational stability, and cost efficiency within licensed commercial cultivation facilities. Building upon the Systems Technician foundation, the CA is authorized to independently execute all field data collection and documentation responsibilities, interpret collected data, and deliver structured cultivation recommendations within Elevated's AgTech Program framework. The CA functions as an embedded agronomic partner — prioritizing service integrity, data continuity, and repeatable optimization processes over transactional engagement. All recommendations must be grounded in documented data, traceable within reporting systems, and aligned with ongoing optimization cycles. KEY RESPONSIBILITIES Advanced Facility Diagnostics • Execute all Systems Technician field responsibilities including plant tissue, water, runoff, nutrient, and pathogen sampling; equipment diagnostics and system validation; environmental measurements and data capture; and facility documentation and asset tracking, • Evaluate VPD, temperature, humidity, and airflow distribution across facility zones, • Identify microclimate inconsistencies and their impact on crop performance, • Assess lighting uniformity, PPFD mapping, and DLI alignment by growth stage, • Assess source water quality across RO, municipal, and well sources, • Review nutrient solution chemistry and mixing accuracy against target parameters, • Validate fertigation system configuration, programming, and delivery timing, • Conduct EC and pH sampling across media types and growth stages, • Perform dry-back and hydration pattern analysis to assess irrigation strategy alignment, • Identify root-zone stress indicators including salt buildup and oxygen limitation, • Utilize testing data to identify macro and micronutrient deficiencies or toxicities, • Detect early indicators of pest or pathogen pressure before escalation, • Evaluate crop steering alignment across vegetative and flowering stages, • Evaluate sanitation protocols and identify workflow-level contamination risks, • Review spray schedules and biological control programs for efficacy and compliance, • Identify recurring pest pressure patterns and root causes, • Document lighting systems, environmental controls, fertigation systems, and facility infrastructure, • Record serial numbers, asset identifiers, system modifications, and upgrades, • Interpret plant tissue, water, runoff, nutrient, and pathogen lab reports, • Identify recurring patterns, systemic inefficiencies, and structural versus anomalous issues, • Correlate environmental, irrigation, and nutrient data to measurable performance outcomes, • Design corrective and preventative cultivation strategies grounded in documented data, • Produce a written Cultivation Health Report following each scheduled facility visit, • Summarize environmental, irrigation, and plant health findings with documented risks and priority corrective actions, • Outline measurable next steps, follow-up timelines, and historical performance trends, • Recommend appropriate service tier within the Grow Optimization Program based on facility diagnostics, • Convert goodwill assessments into recurring testing or field service plans, • Identify trigger-based optimization tracks spanning plant health, irrigation, and IPM, • Reinforce structured subscription engagement over ad-hoc advisory interactions, • Align field findings with lab interpretation and communicate risks or escalation needs across departments, • Support coordinated account strategy and ensure data consistency across all functional touchpoints, • Maintain strict biosecurity and facility etiquette standards across all client sites, • Operate within defined advisory scope; avoid unsupported or undocumented recommendations, • Ensure all guidance is documented, traceable, and communicated professionally in regulated environments, • Protect customer trust through disciplined, data-driven advisory practiceKEY PERFORMANCE INDICATORS (KPIS), • Cultivation Health Report submission within 48 hours of facility visit: ≥ 95%, • Recommendation accuracy and data traceability: 100% of advisory outputs documented in CRM, • Reduction in recurring environmental or plant health issues across assigned accounts: measurable improvement within 90-day optimization cycles, • Structured testing cadence adoption rate: ≥ 90% of active accounts on recurring program track, • Program subscription retention across assigned client base: ≥ 90%, • Documentation completeness and accuracy rate: ≥ 98%, • Safety incident rate: 0 preventable incidentsKEY CHALLENGES, • Translating complex, multi-variable diagnostic data into clear, actionable cultivation strategies while maintaining full documentation discipline and traceability, • Balancing independent advisory authority with the requirement that all recommendations remain grounded in documented data and aligned with Elevated's program framework, • Managing a geographically distributed client portfolio with consistent visit cadence, reporting quality, and biosecurity compliance across diverse facility types and operational maturity levels, • Navigating client relationships in regulated commercial environments where trust, professionalism, and scope discipline are critical to service retention, • Distinguishing recurring systemic issues from isolated anomalies when correlating environmental, irrigation, and lab data across multiple concurrent accountsJOB KNOWLEDGE, SKILLS & EXPERIENCE, • Demonstrated experience in commercial cannabis or controlled environment agriculture required, • Advanced knowledge of plant nutrition, irrigation strategy, crop steering, and environmental control systems, • Experience interpreting lab data — including tissue, water, runoff, and pathogen reports — and translating findings into structured cultivation strategy, • Familiarity with AgTech sensor platforms, fertigation systems, and facility-level diagnostics, • Strong written communication skills; ability to produce clear, professional Cultivation Health Reports, • Experience with CRM systems and digital reporting platforms, • Ability to operate independently and with sound judgment in regulated commercial environments, • Valid driver's license and willingness to travel regularly across assigned service territory, • Ability to lift up to 50 lbs; comfortable working in humid, high-light, active production environmentsCOMPENSATION, • Base Salary: Starting at $75,000 annually, commensurate with experience, • Performance-based incentives, • Company vehicle provided, • Gas reimbursement, • Cell phone stipendBENEFITS, • Comprehensive health, dental, and vision insurance, • 401(k) plan with company match, • Paid time off and holidays, • Professional development and training opportunities, • Flexible work schedule and remote work options In addition to the responsibilities listed above, the employee may be asked to perform other duties as assigned by management.

Job Description Director of Philanthropy Summary Description: As a strategic leader in fund development, the Director of Philanthropy will leverage the Goodwill brand and social enterprise businesses to raise significant funds in support of Goodwill’s mission: creating solutions to poverty through the businesses we operate. An entrepreneur, who engages, develops and stewards high impact relationships, the Head of Philanthropy will work to substantially increase contributed income. A relentless learner, the Director of Philanthropy will unbridle potential relationships and opportunities for Goodwill. Exemplary Duties / Responsibilities: • Reporting Directly to the President/CEO the Director of Philanthropy will align, coordinate and design a fund development strategy to bring Goodwill forward through systems and best practices that are relevant, current and engaging., • Collaborating with an energetic and resourceful team, the Director of Philanthropy will modernize Goodwill’s development efforts using digital and social media strategies and will successfully manage and grow an active portfolio of Goodwill’s existing and prospective donors., • Maximizing the opportunity of Goodwill’s Annual Awards Dinner, the Director of Philanthropy will build Goodwill’s fundraising revenue ROI while increasing program capacity. The Director of Philanthropy will be passionate about raising money for social impact and transformation work., • Design and execute a comprehensive strategy to identify, cultivate, steward and solicit corporations, government agencies, foundations, individuals and family foundations in support of Goodwill’s mission., • Grow major gifts program including identification, cultivation, and solicitation of major donors. Build and maintain relationships and solicitation strategies with portfolio of existing and prospective major donors engaging key staff as appropriate. Coordinate donor meetings for the President/CEO, who is also a primary contact for major donors, • Collaborate and work very closely with the President/CEO, Vice President of Workforce Development, Board, leadership team members, and community leaders to plan strategies for fundraising campaigns., • Ensure the production and fulfillment of annual direct mail and online appeals to encompass list segmentation, design, printing, mail production, content up-loads, etc. Engage and provide directions to vendors as necessary., • Supervise ongoing data collection, CRM Management (specifically for donor/donation date), prompt gift acknowledgments and accurate reports of existing donors., • Manage the school fundraising donation drive program by ensuring that contact lists are updated, outreach efforts are executed, and event coordination is communicated., • Plan, coordinate and support Goodwill’s Annual Awards Dinner, Eco Couture Fashion Show, and all ongoing development events., • Coordinate with President/CEO on all outreach activities related to brand and messaging, website management, e-mail communications, social media and print collateral to support donor engagement and fundraising activities., • Regularly evaluate internal fundraising strategies, policies, systems and procedures for efficiency and effectiveness. Ensure compliance with all relevant policies and regulations set forth by the IRS, Board, and President/CEO., • Build a culture for philanthropy, internally and externally, that will attract donors to the organization. Employment Standards: Education/Experience: • Bachelor’s degree required. At least 5-7 years of work experience in fundraising, including a track record of success in the major gifts category, and 3 years in management. Experience working in a high energy, complex organization., • Proven experience using innovative approaches to create and execute strategic fund development initiatives within the nonprofit industry. Demonstrated success in a variety of state-of-the-art fundraising approaches, and in achieving fundraising goals., • Positive record in researching, cultivating and soliciting major gifts, including deferred gifts and bequests, from individuals, and in qualifying for grants and sponsorships through government sources, foundations and corporations., • Positive record and experience in executing capital campaigns and major fundraising drives., • Financial acumen to create, track and report on annual department budget, and to accurately monitor, report and evaluate restricted and unrestricted gifts and grant monies., • Highly skilled at relating effectively and developing positive relationships with a broad range of organizational stakeholders including CEO, leadership staff, Boards, community leaders, etc.; skill in working harmoniously with many personalities and comfort with start-up cultures and leadership., • Highly effective written and oral communications that develop and articulate compelling case statements, grant proposals, and other key fund-raising communications for a variety of audiences and social media outlets., • Goal-driven and self-starter in initiating donor visits and making fundraising calls., • Strong ability to make public appearances and share information and excitement about the Mission of Goodwill in the communities we serve. Gladly accepts, and actively seeks, speaking engagements., • Proficiency with Microsoft Office Suite required. Knowledge of other fundraising software and database management systems is a plus. Ability to effectively utilize databases for donor research and tracking., • Savvy use of current and cutting-edge technology and social media as a tool for fundraising., • Demonstrated skill in respectful and sensitive communication with diverse cultures, language groups, abilities, lifestyles, and backgrounds. Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the populations Goodwill serves., • Unquestioned integrity, professional demeanor and authenticity in building relationships with, and inspiring best effort from staff, donors and partners., • Displays a positive attitude; shows concern for people and community, demonstrates a professional presence, is self-confident, and displays common sense and ability to listen., • The Director of Philanthropy must possess a valid California motor vehicle operator’s license, current automobile insurance and be willing to use his/her personal vehicle in the course of employment. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies; • Confidentiality – Understands and adheres to high level confidentially in all work related information discussions and information sharing in all meetings of the board, and by upper level staff., • Ethics and Values – Adheres to Goodwill core values and beliefs during both good and bad times; acts in line with those values., • Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in a group problem solving situations; uses reason even when dealing with emotional topics, people and/or situations, • Project Management – Develops project plans, coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities, • Technical Skills – Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others, • Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor. Goodwill is a culturally diverse and inclusive organization.

Job Description Are you the One? If you have 3 years Hotel front office experience with a minimum of 1 year at the supervisory level with a High School diploma or higher-level education and ready to work the evening shift, this may be the opportunity for you! Key Responsibilities • Directly supervise all front office personnel and ensure proper completion of all front office duties., • Direct and coordinate the activities of the front desk, reservations, guest services, and telephone areas., • Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area., • Send Greens Light: Send a daily end of the daily activity and accomplishment email to the General Manager and a copy to the VP Operations., • Be proficient in the use of the property management system, and train front desk personnel on the system., • Have a good understanding of all of hotel operating procedures., • Enforce all existing and new policies and procedures with the front office and breakfast area staff., • Maintain proper staffing in all front office areas and the breakfast area., • Prepare and post the front office and breakfast area staff work schedules in a timely fashion., • Conduct regular performance reviews of the front office and breakfast area staff., • Constantly monitor front office communications logs., • Monitor appearance of all front desk and breakfast area staff, to ensure they are following company uniform policy., • Conduct weekly departmental meetings, and individual meetings as needed., • Supervise delegated responsibilities and follows up., • Be proficient on the use of all front office equipment such as credit card machine, copier, and fax., • Exhibit good leadership skills., • Maintain all equipment, conduct an inventory on the last day of each accounting period, and maintain office and breakfast area supplies at par., • Inform the General Manager of any unique situations or unusual developments in front office operations., • Handle guest complaints effectively., • Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift., • Complete weekly schedules for front office and breakfast area staff as per standard operating procedures., • Understand the Chart of Accounts in order to code the invoices for the Front Office and the breakfast area., • Process reservations by mail, telephone, fax and central reservation systems referrals., • Process reservations received from sales office and other hotel departments., • Have complete knowledge of room types and offered rate plans., • Open and close out discount rates on reservation systems when applicable., • Fully understand the hotel’s franchise policy on guaranteed reservations and no-shows., • Process cancellations and modifications to reservations. To fulfill this role successfully, you must possess the following minimum qualifications: • Effective Communication skills, • Pleasing personality, • Good team player, • Good listener, • Well-groomed and professional appearance., • Open with praise, discrete with criticism.

Job Description KEY HOLDER Summary Description: The Key Holder assists store management in the efficient operation of the retail store; leads retail store staff as assigned in the absence of store management. Exemplary Duties / Responsibilities: • Key Holder assists in providing and maintaining a safe environment for customers and employees on the sales floor and production area., • Opens, closes consults with Store Manager, District Manager/ASD and Director of Stores when necessary., • Maintains excellent customer service and employee relations., • Reconciles receipts, currency and production reports., • Utilizes spreadsheets to complete reports, communicates via email and keeps up to date with processes and procedures., • Assigns specific duties to store associates and follows up on progress., • Maintains excellent housekeeping standards., • Attends all required management training courses and skill development training classes., • Able to lift, carry, push and pull at least 50 lbs., • Works flexible shifts and overtime when needed., • Performs necessary janitorial work., • Performs limited supervisory duties in the absence of store management. Minimum Qualifications: Education/Experience: • High school diploma or general education degree (GED) or its equivalent, preferred., • Minimum of one (1) year retail experience required., • Good communication and people skills., • Demonstrated maturity and leadership skills in leading entry-level employees., • Ability to work with minimal supervision, self-starter a plus., • Proficient and basic knowledge of computer programs in a Windows® environment including Word, Excel and email., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals., • Ability to write routine reports and correspondence., • Ability to speak effectively before groups of customers or employees of organization., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists., • Ability to interpret a variety of instructions furnished in written, oral diagram or schedule form., • Microsoft Word, Excel, Power Point and Outlook. Ability to handle confidential information., • Punctual and dependable attendance., • Free from alcohol and drug abuse., • Understands the basic philosophy of Goodwill and participates fully in carrying out its mission. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Leadership & Team Management - "Supervises and develops employees through coaching, training, and feedback. Assists in scheduling, directing, and evaluating staff performance. Encourages teamwork and fosters a positive work environment. Leads and supervise employees, ensuring accountability and engagement. Coaches and trains staff in operations, safety, and customer service. Promotes a culture of teamwork and continuous improvement.", • Customer Service Excellence - Ensures high levels of customer satisfaction through excellent service. Responds to customer needs, resolves complaints, and enhances the shopping experience. Provides proactive and professional customer interactions. Leads by example to deliver excellent service to customers and donors. Addresses customer concerns professionally and promptly. Implement strategies to enhance customer experience., • Sales & Performance Management - Accountable for achieving and exceeding sales goals. Use sales data to identify trends and implement strategies for improvement. Trains and motivate staff to meet productivity targets. Monitors sales and expense control to achieve financial goals. Analyzes variances and implements corrective actions. Drives store profitability through strategic decision-making., • Retail Operations & Merchandising - Ensures proper visual merchandising and stock presentation. Assists with inventory management and loss prevention strategies. Supports daily operations, including cash handling and deposits. Oversees receiving, processing, and merchandising of donated goods. Ensures inventory accuracy and maintains stock levels. Implements operational best practices for efficiency., • Problem Solving & Decision-Making - Identifies and resolves issues efficiently. Use reasoning and analytical skills to develop solutions. Works well in high-pressure situations., • Compliance & Safety - Adheres to company policies and safety procedures. Reports safety hazards and ensures a secure work environment. Ensures compliance with operational and regulatory standards. Ensures adherence to company policies, safety standards, and loss prevention protocols. Acts as the store’s Safety Champion, identifying and mitigating risks. Leads team in compliance efforts and procedural adherence.", • Communication & Interpersonal Skills - Clearly articulates instructions, expectations, and feedback. Listens actively and fosters open communication. Works effectively with diverse staff and customers. Facilitates meetings, communicates expectations, and provides performance feedback. Collaborates with management and staff to align with business goals. Maintains professional and clear communication with employees and customers. Location: • Assigned District This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description About Us.... Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business. Working at Arizona Tile isn't just another job, it's a family!! Our Commitment.... At our Company we are Committed to Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication. What We Offer..... • Safety 1st Organization, • Competitive pay, • Benefits: Medical, Dental, Vision, & More!, • H.S.A or H.R.A with Company Contributions, • 401k Retirement Savings Program with discretionary employer match, • Progressive career development and training, • Employee assistance program, • Paid Time Off (PTO) and Holiday Pay, • Service recognition and awards As the Showroom Consultant, you will use design skills and product knowledge to assist customers in selecting the tile and granite products that will achieve their design and durability objectives. Your Top Accountabilities in the Role: • Greets and welcomes customers promptly and provides refreshments, where possible, to ensure the Showroom atmosphere is professional, warm, and inviting., • Assists and engages customers by using product knowledge to answer questions, assist with design ideas, and present product samples as needed., • Assists with showroom merchandizing to make products visually exciting, as well as ensure the showroom is professional, clean, and organized., • Develops and maintains product knowledge for stone, tile, rough goods, and chemicals., • Maintains and stays up to date with design trends as well as competitors and their products., • Education: High school diploma or equivalent., • Experience: 2+ years of retail sales experience within a professional environment. Prior experience with interior design helpful, but not required, product training is provided., • Functional Skills: Basic knowledge of design elements and concepts (size, proportion, color, balance, and light), ability to use a tape measure and sketch ideas on paper. Excellent organizational and planning skills with an ability to multi-task with multiple customers and proactively offer solutions to meet customer needs., • Technology Aptitude/Other: Basic computer skills working within Windows environment., • Language Skills: Excellent interpersonal skills with solid verbal and written communication abilities. Ability to speak effectively and professionally with internal/external Customers, engages customers by active listening and providing solutions. Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence., • Reports To: Showroom Manager, • Work Schedule: Monday – Friday; with ability to work Saturdays., • Work Environment: Frequently works in a retail environment open to the public. While performing the duties of this job the employee is frequently inside a climate-controlled building and occasionally works outdoors. Employee may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone., • Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle and feel; and to talk and hear. The employee frequently is required to reach with hands and arms; and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move 25 pounds. Specific vision abilities required by this job include color vision, close vision, distance vision, and the ability to adjust focus. We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

Job DescriptionPURPOSE OF POSITION: To assist in managing retail store operations to achieve store revenue and expense goals. Position provides back up to the Store Manager and Assistant Store Manager in their absence. Primary areas of responsibility include: staff management and training, sales, production, merchandising, and signage. MINIMUM JOB REQUIREMENTS: High school diploma or GED. If applicant has no GED, a plan to pursue a GED would need to be established within the first six months on the job. Two years retail sales experience, including cashiering, preferred. Prior supervisory experience preferred. Ability to stand for 7-8 hours per day. Ability to lift 50 pounds. Must be flexible as to work location, may work at other Orange County store locations based on business needs. Must have reliable transportation to attend company meetings. Flexibility to work varying schedules (days, evenings, weekends, and holidays). Ability to work overtime during peak periods or as required. Ability to speak English effectively to communicate with customers, supervisors, program participants, and co-workers.

Job Description PURPOSE OF POSITION: To assist in managing retail store operations to achieve store revenue and expense goals. Position provides back up to the Store Manager and Assistant Store Manager in their absence. Primary areas of responsibility include: staff management and training, sales, production, merchandising, and signage. SUPERVISION RECEIVED: Reports directly to the Store Manager; receives work direction from Assistant Store Manager. SUPERVISION EXERCISED: Gives work direction to Sales Associates, Store ADCs, Program Participants, Volunteers, and any other individuals assigned to the store. MINIMUM JOB REQUIREMENTS: High school diploma or GED. If applicant has no GED, a plan to pursue a GED would need to be established within the first six months on the job. Two years retail sales experience, including cashiering, preferred. Prior supervisory experience preferred. Ability to stand for 7-8 hours per day. Ability to lift 50 pounds. Must be flexible as to work location, may work at other Orange County store locations based on business needs. Must have reliable transportation to attend company meetings. Flexibility to work varying schedules (days, evenings, weekends, and holidays). Ability to work overtime during peak periods or as required. Ability to speak English effectively to communicate with customers, supervisors, program participants, and co-workers.

Job Description 440 Outlet Store Associate.xlsx Oulet Store Associate Summary Description: The Outlet Store Associate is to assist store management in the daily operation of the Last Chance Auction and Outlet. Reports to the Outlet Store Manager or Outlet Assistant Manager in the Manager’s absence. Exemplary Duties / Responsibilities: • Preparing, replenishing, and rotating products for table sales multiple times each day in 20-minute intervals., • Assist customers in understanding the auction process, including bidding, purchasing, sorting, and associated fees., • Operating cash register, Process Point of Sale (POS), purchases as assigned., • Responsible for accuracy of transactions when assigned to cashier and adherence to company cash and credit card policy and procedure., • Report safety hazards and all accidents to the Store Manager or Assistant Manager IMMEDIATELY., • Maintain brand and operational standards (visual, cleanliness, and safety)., • Completing all store housekeeping functions (cleaning, dusting, sweeping, mopping, empty trash, and other duties as assigned)., • Assist in loading and unloading trucks to receive daily retail store-pulled merchandise., • Provide customer service in a positive, professional, and courteous manner to both internal and external customers., • May be cross trained for other Donated Goods Retail (DGR) functions and assist in dock area as needed., • Answer the telephone in a courteous manner., • Attend general departmental meetings, and safety meetings as required., • Be flexible in performing a variety of duties., • Responsible for other duties as assigned. Minimum Qualifications: Education/Experience: • Able to communicate fluently in English both verbally and in writing., • Ability to read, write, and understand simple instructions., • Basic mathematical skills., • Understanding of rendering customer service and working with the public is desirable., • Able to answer the telephone., • Use of cash register and calculator /10 key necessary., • Accuracy of work is essential., • Able to lift, carry, push, and pull at least 50 lbs., • Cooperation with store personnel, direct supervisors, and Division Director., • Ability to serve customers effectively., • Quantity and quality of work performed., • Accuracy of records maintained., • Ability to meet deadlines and respond to special needs., • Ability to serve the public professionally and courteously., • Ability to follow simple instructions., • Appearance and organization of assigned workstation., • Ability to perform some janitorial duties. Desirable Qualifications: • Bilingual is a plus. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Ethics - Exhibits professionalism and respect that is evident in their work and interactions., • Technical Skills & Initiative - Ability and desire to learn and grow one's skillset., • Task Execution & Adaptability – Demonstrates efficient task execution and adaptability on the job., • Job Knowledge - Consistently knows what needs to be accomplished, how to do it, tools available for completing the job, and methods to meet job objectives., • Customer Service - Assists customers in a friendly polite manner. Works to de-escalate and maintain a professional attitude., • Dependability & Attendance - Meets deadlines, works independently, is accountable, maintains focus, is punctual, and has a good attendance record. Almost never late or absent. Calls in if sick or late., • Teamwork - Ability to get along, communicate and function when working with others to achieve a common goal., • Safety & Compliance - Works in a safety conscious manner. Uses required PPE & reports and addresses safety concerns. This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description Store Associate Summary Description: The Store Associate position’s primary purpose is to assist store management in the daily operation of the assigned retail store. Store Associate reports to the Store Manager or Assistant Manager in the Manager’s absence. Exemplary Duties / Responsibilities: • The Store Associate assists customers., • Stocks and rotates merchandise., • Runs the cash register as assigned., • Responsible for the accuracy of transactions when assigned to register and adherence to company check and credit card procedures., • Report safety hazards and all accidents to Manager or Assistant Manager IMMEDIATELY., • Maintains the store in a clean, orderly, and safe manner, which may include daily floor mopping and related tasks as assigned., • Assist in receiving new merchandise and processing incoming merchandise., • Provide customer service in a positive, professional, and courteous manner., • The Store Associate may be cross trained for other retail functions and required to perform assigned tasks to standards., • Answer the telephone in a courteous manner., • Attends general store meetings as assigned., • Attends general departmental and safety meetings as required., • Responsible for other duties as assigned. Minimum Qualifications: Education/Experience: • Ability to read, write, and understand simple instructions., • Able to communicate fluently in English both verbally and in writing, • Understanding of rendering customer service and working with the public is desirable., • Able to answer the telephone., • Use of cash register and calculator /10 key necessary., • Accuracy of work is essential., • Able to lift, carry, push, and pull at least 50 lbs., • Cooperation with store personnel, direct supervisors, and Division Director., • Ability to serve customers effectively., • Quantity and quality of work performed., • Accuracy of records maintained., • Ability to meet deadlines and respond to special needs., • Ability to serve the public professionally and courteously., • Ability to follow simple instructions., • Appearance and organization of assigned workstation., • Ability to perform some janitorial duties. Desirable Qualifications: • Bilingual is a plus. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Ethics - Consistently demonstrates integrity, professionalism, and alignment with Goodwill’s core values in all workplace interactions and decisions., • Technical Skills & Initiative - Effectively applies required tools and systems, seeks opportunities to improve skills, and takes initiative to support team and operational needs., • Task Execution & Adaptability - Completes duties efficiently and accurately while adapting well to changing priorities, responsibilities, or workflows., • Job Knowledge - Applies appropriate understanding of store procedures, merchandise handling, and company policies to daily responsibilities., • Customer Service - Delivers courteous, helpful, and responsive service to all customers, contributing to a positive and professional store environment., • Dependability & Attendance - Demonstrates reliability through consistent attendance, punctuality, and accountability in completing tasks and responsibilities. Follows proper attendance policy., • Teamwork - Collaborates effectively with others, values diverse perspectives, and contributes to a positive, supportive team culture. Receptive to constructive criticism in a professional manner., • Safety & Compliance - Follows safety procedures and organizational guidelines to maintain a clean, hazard-free, and compliant work environment. *Pay Range: Our pay ranges from $16.50 to $17.00 depending on tenure. $16.50 - Starting rate $16.75 - Eligible after completion of introductory period $17.00 - Eligible after 9 months of active employment This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job DescriptionPURPOSE OF POSITION: To assist in managing retail store operations to achieve store revenue and expense goals. Position provides back up to the Store Manager and Assistant Store Manager in their absence. Primary areas of responsibility include: staff management and training, sales, production, merchandising, and signage. MINIMUM JOB REQUIREMENTS: High school diploma or GED. If applicant has no GED, a plan to pursue a GED would need to be established within the first six months on the job. Two years retail sales experience, including cashiering, preferred. Prior supervisory experience preferred. Ability to stand for 7-8 hours per day. Ability to lift 50 pounds. Must be flexible as to work location, may work at other Orange County store locations based on business needs. Must have reliable transportation to attend company meetings. Flexibility to work varying schedules (days, evenings, weekends, and holidays). Ability to work overtime during peak periods or as required. Ability to speak English effectively to communicate with customers, supervisors, program participants, and co-workers.

Job Description 530 Maintenance Tech.xlsx Maintenance Technician Summary Description: Under directions of the Facility Supervisor and/or Lead Maintenance, performs a variety of preventative maintenance and general handyman repairs to commercial buildings and equipment. Maintains office, warehouse and retail store equipment. Attends to and completes written work orders for general building repairs. Works with risk management personnel to perform safety inspects of all buildings, initiates corrective course of action; and provides documentation when needed. Maintain emergency equipment and systems. Exemplary Duties / Responsibilities: • Performs advanced building and equipment repairs including electrical, lighting, plumbing, air conditioning, concrete, painting; installations and repairs., • Minor construction work to include stud framing, gypsum wall boarding; door, window, and hardware installation; vinyl composition and ceramic floor tile installations., • Works closely with and delegate’s assignments to maintenance helpers., • Handles task independently and as a team., • Drives company vehicle to and from job sites and/or to supply vendors for purchasing parts., • Inspect emergency systems to include fire extinguishers, smoke detectors, and actuated lighting systems., • Inspects and corrects safety problems and file reports to the Facility Manager and/or Lead Maintenance., • Keeps the maintenance workshop and department vehicles clean and organized., • Performs all related work as required. PHYSICAL ANALYSIS Physical Demands and Working Conditions: • Standing and walking for up to 7 hours. Some sitting may vary., • Lifting, carrying, pushing, and pulling up to 50 lbs., • Climbing, balancing, bending, and twisting required., • Finger and manual dexterity required., • Work inside and outside required., • Vibrations, hazards (physical), fumes, dust, and odors: occasionally., • Chemicals: occasionally., • Extreme cold, heat, wet or humid conditions: occasionally. Minimum Qualifications: Education/Experience: • High School Diploma or equivalent., • Minimum three years working experience or schooling in related field., • Able to stand and walk up to 7 hours per day., • Must have knowledge of building construction, carpentry, electrical, plumbing, and painting., • Knowledge of air conditioning system with a 608 EPA or electrical certification helpful., • Must know how to operate all power repair tools in a safe and effective manner., • Valid CA Driver’s License: clean DMV printout and be insurable to drive company vehicles. Desirable Qualifications: • Able to work with a diversified population and people with barriers to employment., • Able to work efficiently, safe, and in a cost-effective manner., • Able to follow directions with minimal supervision. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Task & Operational Efficiency - Demonstrates ability to prioritize and complete work orders on time and according to instruction; organizes work materials and communicates progress to supervisor., • Maintenance & Technical Operations - Uses hand and power tools effectively; performs basic repairs in plumbing, electrical, carpentry, painting, and HVAC systems; follows safety and maintenance protocols accurately., • Safety, Compliance & Risk Mitigation - Identifies minor building and equipment issues and recommends or executes basic repair solutions; troubleshoots effectively within scope of training and under supervision., • Communication & Customer Service - Supports and collaborates with other maintenance staff and leads; contributes to a cooperative team environment and helps achieve shared goals; welcomes feedback and assists when needed., • Training, Teamwork & Collaboration - Responds to internal requests from staff professionally; ensures assigned tasks do not disrupt organizational operations; maintains courteous and service-oriented behavior., • Leadership & Talent Development - Listens actively to supervisors and coworkers; maintains professionalism under pressure; shows willingness to try new approaches and follow through with assigned duties., • Inventory, Resource & Budget Management - Clearly communicates questions or concerns about work orders and tasks; reports job status or issues effectively to the supervisor; understands and follows verbal instructions., • Ethics & Integrity - Demonstrates integrity and alignment with Goodwill’s core values; adheres to safety, environmental, and operational policies and standards even when unsupervised. This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description PURPOSE OF POSITION: To perform daily tasks related to the operation of a retail sales operation. MINIMUM JOB REQUIREMENTS: High school diploma or GED desired, but not required. 90 days relevant sales experience preferred, including cashiering. Ability to stand for 7-8 hours a day. Ability to lift 50 pounds. Effective interpersonal skills. Basic writing skills. Ability to communicate effectively with customers, supervisors, program participants, and co workers. Ability to work overtime as required. WORK DEVICES/MATERIALS/EQUIPMENT USED: Uses cash register, telephone, computer, adding machine, hangers, racks, pens/pencils, forms/paper, pricing gun, office supplies, ladder, flat bed cart, cages, racks, totes, dollies, apron, mask, cleaning materials, broom, mop, and various other store supplies and moving equipment.

Job Description Contract Janitor Summary Description: • Under directions of the Facility Manager and/or Janitorial Supervisor, is responsible for keeping all buildings and grounds in clean, safe, and orderly condition., • Provides quality customer service and ensures that all contracted custodial sites are serviced to satisfaction., • Adheres to written work schedules and statements., • Operate various janitorial cleaning equipments., • Assist to coordinate set-up’s for meetings and special events. Exemplary Duties / Responsibilities: • Duties include wet and dry mopping floors, floor stripping and waxing; spot cleaning, vacuuming and shampooing carpets., • Furniture dusting, trash removal, window washing, and disinfect equipments., • Sanitize restrooms, sweeping, weed pulling; rubbish removal; and pressuring washing walls and concrete walkways., • Reports safety hazards to the department supervisor., • Other related duties as assigned. Education/Experience: • High School Diploma or equivalent., • Minimum one to three years working experience or schooling in related field., • Must have knowledge of cleaning chemicals., • Must have knowledge of operating various janitorial equipments., • Must be hands-on and can adapt quickly to different situations., • Operates with minimal supervision and able to follow complex verbal and/or written work instructions., • Perform jobs independently or as a team., • Valid CA driver license preferred., • Certifications in floor care maintenance preferred. Desirable Qualifications: • Able to work with a diversified population and people with barriers to employment., • Able to work efficiently, safely, and in a cost-effective manner., • Able to follow directions with minimal instruction and supervision. Physical Demands and Working Conditions: • Standing, walking, or sitting for up to 7 hours., • Lifting, carrying, pushing, and pulling up to 50 lbs., • Climbing, balancing, bending, crawling, and twisting required., • Finger and manual dexterity required., • Work inside and outside required., • Vibrations, hazards (physical), fumes, dust, and odors: occasionally., • Chemicals: Yes To perform the job successfully an individual should demonstrate the following competencies: • Cleaning, Sanitation, & Facility Standards - Ensures all areas are cleaned and sanitized according to company and industry standards, including restrooms, floors, and high-traffic areas., • Leadership & Talent Development - Clearly explains technical issues and repair plans; provides status updates to supervisors; participates actively in safety meetings and team discussions., • Safety, Compliance, & Risk Mitigation - Maintains compliance with safety procedures, including proper handling of chemicals, PPE usage, and OSHA regulations., • Communication & Collaboration - Communicates clearly with team members, supervisors, and other departments to coordinate cleaning tasks and respond to facility needs., • Task & Operational Efficiency - Effectively manages time and prioritizes tasks to ensure cleaning schedules are met consistently., • Inventory, Resource & Budget Management - Tracks and requests cleaning supplies and equipment, ensuring adequate stock and minimizing waste., • Training, Teamwork & Collaboration - Maintains composure under stress; listens actively; communicates professionally with coworkers, vendors, and clients, even in emotionally charged situations., • Ethics & Integrity - Demonstrates integrity and alignment with Goodwill’s core values; adheres to safety, environmental, and operational policies and standards even when unsupervised. Location: • Corporate Office, while servicing all Goodwill Southern Los Angeles County locations as needed. This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description Janitor Summary Description: Under supervision of the Janitorial Lead the Janitor is responsible for keeping all buildings and grounds in clean, safe, and orderly condition. Oversees weekly deep cleaning of various retail stores restrooms, kitchen and external windows. May be assigned to clean outside properties at contracted janitorial locations. Adheres to written work schedules and/or written work statements. Operates various janitorial cleaning equipment. Assist in set-ups for meetings and special events. Exemplary Duties / Responsibilities: • Duties include sweeping floors, wet and dry mopping floors; stripping, waxing and machine burnishing floors., • Spot cleaning, vacuuming and shampooing carpets, furniture dusting, emptying trash receptacles, wash windows, and disinfect office equipments., • Sanitize restrooms fixtures and re-stock dispensers., • Weed pulling, rubbish removal and pressuring washing outside walls and concrete walkways., • Reports safety hazards to the department supervisor. Other related duties as assigned., • Must be able to work independently. PHYSICAL ANALYSIS Physical Demands and Working Conditions: • Standing and walking for up to 7 hours. Some sitting may vary., • Lifting, carrying, pushing, and pulling up to 50 lbs., • Climbing, balancing, bending, and twisting required., • Finger and manual dexterity required., • Work inside and outside required., • Work along and with others required., • Able to stand and walk for up to 7 hours., • Able to lift, push, and pull up to 50 lbs., • Vibrations, hazards (physical), fumes, dust, and odors: occasionally., • Chemicals: occasionally., • Extreme cold, heat, wet or humid conditions: occasionally. Minimum Qualifications: Education/Experience: • High School Diploma or equivalent., • Must have knowledge of cleaning chemicals., • Must have knowledge of operating various janitorial equipment, • Must have knowledge of floor care., • Must be hands-on and can adapt quickly to different situations., • Operates with minimal supervision and able to follow complex verbal and/or written work instructions., • Perform jobs independently or as a team., • Valid CA Driver’s License: clean DMV printout and be insurable to drive company vehicles., • Certifications in floor care maintenance preferred. Desirable Qualifications: • Able to work with a diversified population and people with barriers to employment., • Able to work efficiently, safely, and in a cost-effective manner., • Able to follow instructions and operate with minimal supervision. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Cleaning, Sanitation, & Facility Standards - Ensures all areas are cleaned and sanitized according to company and industry standards, including restrooms, floors, and high-traffic areas., • Leadership & Talent Development - Clearly explains technical issues and repair plans; provides status updates to supervisors; participates actively in safety meetings and team discussions., • Safety, Compliance, & Risk Mitigation - Maintains compliance with safety procedures, including proper handling of chemicals, PPE usage, and OSHA regulations., • Communication & Collaboration - Communicates clearly with team members, supervisors, and other departments to coordinate cleaning tasks and respond to facility needs., • Task & Operational Efficiency - Effectively manages time and prioritizes tasks to ensure cleaning schedules are met consistently., • Inventory, Resource & Budget Management - Tracks and requests cleaning supplies and equipment, ensuring adequate stock and minimizing waste., • Training, Teamwork & Collaboration - Maintains composure under stress; listens actively; communicates professionally with coworkers, vendors, and clients, even in emotionally charged situations., • Ethics & Integrity - Demonstrates integrity and alignment with Goodwill’s core values; adheres to safety, environmental, and operational policies and standards even when unsupervised. Location: • Corporate Office, while servicing all Goodwill Southern Los Angeles County locations as needed. This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description Head Of E-Commerce Role Overview: This position reports to the Senior Vice President of Sales Operations and Marketing. Develops and maintains the eCommerce department including, but not limited to, Shop Goodwill, eBay, and any other platform through which merchandise is sold digitally. Maintains an operation that delivers fair market value of listed merchandise. Manages the receipt, distribution, sale, and tracking of all goods sent to the department. Exemplary Duties/ Responsibilities: • Maintain systems related to the sale of goods through online platforms including, but not limited to, Shop Goodwill and eBay. Develops Goodwill’s presence on emergent selling platforms to diversify and expand revenue in eCommerce., • Meet budget and margin expectations set for eCommerce operations., • Lead employees to meet or exceed targets in revenue, average sale price, sell-through and any other targets set by retail leadership., • Analyze data to find potential for improvement in the eCommerce operation., • Continually review supply and shipping prices to ensure the department is paying the lowest possible price., • Maintain customer relationships involved with the local pickup business. Ensure smooth operation of the local pickup business., • Provide excellent customer service to eCommerce patrons including, but not limited to, answering questions about merchandise, promptly processing returns, and quickly and accurately shipping merchandise., • Continually review templates and other settings related to third-party listing applications to ensure maximum efficiency for photographing and listing., • Works with internal partners and external vendors and contractors to meet infrastructural needs of the department., • Coach and develop employees to meet daily goals for posting, photographing, and shipping., • Train employees inside and outside of the department in identification of merchandise suitable for eCommerce., • Communicate with all levels of retail management, transportation, and maintenance to ensure an efficient, functioning, profitable and timely eCommerce operation., • Develop and/or interpret reports for the consumption of other departments and retail staff., • Create and maintain an efficient and organized work area for the processing, photographing, and shipping of merchandise including a cataloging system for incoming and outgoing merchandise., • Manage personnel, inventory, listing performance, shipping, and organization in multiple physical eCommerce locations., • Provide regular updates and feedback to stores regarding sales performance and performance in key metrics such as acceptance rate, sell-through, and eCommerce sales as a percentage of total sales., • Inventory, maintain, order, and keep secure supplies related to eCommerce., • Manage personnel for the eCommerce departments including, but not limited to, hiring, training, coaching, corrective action, payroll, and termination., • Manage computer software and training related to that software for store teams and the eCommerce personnel., • Create and develop relationships with store teams that provide training opportunities and buy-in to the eCommerce program., • Other duties as assigned. Qualifications: Key Behaviors: • Experience with internet applications and Windows-based computer systems., • Experience with Apple and Android phones., • Experience supervising, coaching, and training employees., • E-Commerce experience., • Working knowledge of the Microsoft Office suite, particularly Excel. This job posting should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Job Description JOB COACH Summary Description: The Supported Employment Team Leader reports to the Division 200 Supported Employment Services Manager. As instructed by the Supported Employment Services Manager, the Team Leader is responsible for the supervision, coaching, training and skill development of the service participant(s) to perform duties defined by employer at various job sites (each job site service will vary). Exemplary Duties / Responsibilities: Supervision and Training: • Provide supervision and training for Service Participants that meets the needs of the business partner and addresses the acquisition of skill sets noted in the participant’s Individual Habilitation Service Plan (IHSP)., • In partnership with job site management, ensure that the service participant(s) are successful in performing daily operation of assigned duties, by meeting daily goals., • Monitor production quality and quantity of duties, as well as initiate corrective action when necessary., • Maintain work area in a clean, orderly and safe manner which may include daily sweeping of floors and related tasks as assigned., • Assist in the completion of daily defined goals., • Attend general departmental, and safety meetings as required., • Collaborate with the Service Participants, the Regional Center Counselors and the Supported Employment Services Manager and others to develop and implement personal growth plans that maximize the Service Participant’s potential for personal independence and financial self-sufficiency., • Provide on-the-job vocational training, instruction and coaching for Service, • Participants., • Provide on the job instruction and coaching to increase Service Participant(s) production/work capabilities as outlined in the Individual Habilitation Service Plan (IHSP)., • Actively participate in the Service Participant’s annual IHSP planning meetings and provide recommendations for changes or additions to the IHSP as per observations and measurements of the participant’s on-the-job skill sets., • Communicate in a professional manner to Service Participant(s), company, • representatives and management., • Cooperate and coordinate with the job site representatives and /or, • other work site managers to develop and implement plans for setting –up, • production areas and work stations in a manner that ensures efficient supervision, safety and effective workflow., • Maintain appropriate Service Participant documentation, including behavioral logs and attendance., • Maintain appropriate production documentation, as required by the worksite management and Supported Employment Program., • Attendance at staff trainings and Division 200 meetings and other organizational meetings is required., • Attendance and participation in trainings dealing with safety, ADA, CARF and DOL compliance, quality and other relevant subjects are required. Minimum Qualifications: Education/Experience: • A High School diploma or equivalent., • Desire to work with people that have barriers to employment., • Self-reliant, takes initiative., • Team player., • Adapts to change and is flexible to daily schedule or contract work requirements., • Exhibits a high level of patience with others., • Communicates effectively with others., • Willingness to work a flexible schedule that may include overtime, early morning, evenings and week-end work to accommodate contract/work site requirements., • Ability to train (self & others), instruct, coach and motivate others., • Ability to use business provided cellular telephone to access the Goodwill time and attendance platform, work related trainings, report sharing, and other tools such as DocuSign and scanning., • Organized and detail oriented., • Ability to communicate effectively with Service Participants, job site representatives, and Goodwill staff., • Ability to function effectively as a part of a team., • Ability to complete daily, weekly, and monthly reports using basic mathematics and time calculations., • Accuracy of work is essential., • Able to lift, carry, push and pull at least 25 lbs., • Fluent communication skills. Bilingual a plus., • Cooperation with site management, direct supervisors and Division Director., • Ability to serve customers effectively., • Quantity and quality of work performed., • Accuracy of records maintained., • Ability to meet deadlines and respond to special needs., • Ability to serve in a professional and courteous manner., • Ability to follow instructions., • Ability to maintain appearance and organization of assigned workstation., • Ability to perform some janitorial duties., • Able to work with a diversified population and people with barriers to employment., • Able to work efficiently and safely., • The employee must have a valid California motor vehicle driver license, current automobile insurance and be willing and able to use his/her personal vehicle or have access to reliable and consistent transportation in the course of employment and business activities. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Attention to Detail/ Case Noting/ Quality of Service/ Case Management - Ensuring that all aspects of the work are completed to a high standard, with no mistakes or oversights, particularly important in roles that require precision or quality control. Ensuring all activities are documented in a timely manner., • Collaboration/ Communication - Works seamlessly with others across teams, departments, or organizations to achieve shared goals and objectives. Communication with the regional counselors and ensures the required documents are received., • Networking/ Staffing - Building and maintaining professional relationships that can help to improve performance and open new opportunities. Ensuring positions are filled and staff scheduling is up to date. Creating a pipeline of qualified candidates through partnerships like community-based organizations and networking., • Financial Management/ Billing/Results Driven - Defines appropriate goals, works toward achieving them, and articulates a clear vision and steps for achievement. Maxing out billable hours and ensuring the positions are filled., • Technical Skills - Maintains up-to-date knowledge of technical processes and equipment, uses technology to increase performance., • Job Knowledge - Consistently knows what needs to be accomplished, how to do it, tools available for completing the job, and methods to meet job objectives., • Ethics - Honest, accountable, and maintains confidentiality. Location: • Corporate Office, while servicing all Goodwill Southern Los Angeles County locations as needed. This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description Job Title: Sr. Manager, Field Marketing Job Type: Full Time, Exempt Reports To: CMO Location: Remote – hiring for 3 roles in 3 separate regions: • East Coast, with preference for NY/NJ area (open to additional locations), • Central – Midwest, with preference for Chicago area (open to additional locations), • Central –Sunbelt, with preference for Atlanta or Texas (open to additional locations) SUMMARY We are seeking a strategic and hands-on Sr. Manager, Field Marketing to lead our regional field marketing efforts, in 1 of 3 key regions – East Coast, Central/Sunbelt, and Central/Midwest. (The Field Marketing team will be comprised of 3 Sr. Manager roles, all reporting into a Sr. Director of Field Marketing based in Southern California.) This role will help drive brand awareness, guest acquisition, and local market sales through innovative, data-driven, and community-focused marketing initiatives. The Sr. Manager, Field Marketing will collaborate closely with cross-functional partners, including Operations, Digital Marketing, and Franchise Development, to deliver results in both franchise and company-owned markets. This is a highly visible role for someone who combines big-brand experience with entrepreneurial drive and the ability to create scalable systems while also rolling up their sleeves to make an immediate impact. JOB DUTIES (include but are not limited to the following) • Field Marketing Strategy, • Build and execute field marketing strategies to drive guest traffic, trial, and community engagement., • Develop scalable programs for grand openings, local store marketing, regional campaigns, and community partnerships., • Use data and analytics to identify high-impact market opportunities and optimize performance across regions., • Partner with the Brand Marketing and Digital teams to localize national campaigns and ensure seamless execution., • Foster collaboration, knowledge sharing, and accountability across the team., • Franchise & Cross-Functional Collaboration, • Build strong relationships with franchisees and provide marketing guidance and support to help them achieve their sales goals., • Collaborate with Operations, Digital Marketing, and Product teams to ensure alignment on initiatives and consistent brand execution., • Serve as a marketing liaison to regional leadership and franchise advisory groups., • Budget Management, • Manage the field marketing budget effectively, ensuring ROI-driven decision-making and prudent allocation of resources., • Track and report on program performance, providing insights and recommendations with leadership., • Community Engagement & PR Support, • Lead local community marketing initiatives, sponsorships, and partnerships to build brand goodwill and increase store visibility., • Support local PR activations in collaboration with the Brand Marketing team. WHY JOIN US? • Play a pivotal role in shaping our field marketing function during an exciting stage of growth., • Work in a fast-paced, entrepreneurial environment with a passionate, supportive team., • Competitive compensation, benefits, and growth opportunities., • The chance to shape a beloved global bakery brand and bring it to communities nationwide. QUALIFICATIONS & SKILLS • Bachelor's degree in Business, Marketing, or related field., • 5+ years of experience in Field Marketing or Regional Marketing roles, • Experience at a major consumer brand (food, beverage, or retail preferred), with exposure to an emerging / high-growth brand a plus., • Relationship-builder – exceptional ability to influence and collaborate with cross-functional partners and franchise operators., • Hands-on – equal parts strategic leader and scrappy doer, knowing how to build scalable systems, yet not afraid to roll up your sleeves., • Analytical mindset – comfortable using data to inform decisions, measure impact, and optimize performance., • Ability to travel – willingness to travel regularly (up to 40%) across assigned region and nationally for key initiatives., • Strong project management and organizational skills., • Foster a collaborative team environment., • Excellent communication and negotiation skills., • A passion for food and an understanding of customer trends in the bakery market., • Experience in the QSR space &/or franchise brand experience highly preferred., • Proficient in MS Office – Excel, Word, Powerpoint.

Job DescriptionSENIOR ASSET PROTECTION SPECIALIST Summary Description: • Under the direct supervision of the Asset Protection Lead, Asset Protection Supervisor, & the Sr. Compliance, Risk & Safety Manager, under the guidance of the Vice President (V.P.) of Corporate Compliance., • To plan and direct the company’s efforts to prevent and minimize the loss of assets under the supervision of the Sr. Sr. The Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance, • To assist in the development of policies, procedures, and programs relating to the protection of company assets under the supervision of the Sr. Sr. The Sr. Compliance, Risk, and Safety Manager with input from the V.P. of Human Resources & Compliance, • To assist in gauging risk exposure and potential liability and develop sound risk control measures under the supervision of the Sr. The Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance, • Safeguard company property, including donated goods. under the supervision of The Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance, • Reports and takes appropriate action on any incidents of theft or unauthorized possession of company property under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance, • Provides leadership necessary to maintain a safe working environment throughout the company under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance, • Acts safely at all times., • Follow all safety rules and regulations., • Manages the human resources and physical assets within the area(s) of responsibility by effectively and efficiently planning, organizing, prioritizing, problem-solving, leading, motivating, coaching, training, and disciplining under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance., • Promotes and demonstrates cooperation and teamwork under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance., • Assists and shares knowledge and information with other employees as needed under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance, • Uses good interpersonal skills such as courteousness, sensitivity, politeness, and thoughtfulness., • Set a good example for service participants receiving training at Goodwill and for all employees under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance., • Responsible for the security of the company’s property, the safety of employees and service participants through sound security practices and procedures under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance., • Provides planning and recommendations for perimeter controls, entrance and exit controls, CCTV needs, and fixturing that impact loss prevention, internal and external under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance., • Establishes specifications, evaluates competitive bids as applicable, and ensures compliance with standards and contract terms for loss- under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance., • Administers and directs all company investigative efforts including field investigation and undercover operations under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance., • Identifies subsequent corrective actions designed to reduce risk under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance., • Responsible for monitoring and ensuring proper maintenance of security and fire alarm systems under the supervision of the Sr. Compliance/Risk/Safety Manager with the assistance of the Asset Protection Specialist (APS)., • Controls staff security code access systems and key issuance under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance., • Ensures company property is not removed without proper approvals under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance., • Maintains appropriate inspection tours of the buildings and grounds to watch for and guard against fire, theft, illegal entry, infractions of safety regulations, and other irregularities under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance Education/Experience: • High School education minimum, Bachelor of Arts Degree preferred., • Three years experience in security, loss prevention, and investigative services; One supervisory experience., • Ability to work independently with minimum supervision; flexible and adaptable in handling security matters 24 hours, 7 days a week., • Ability to work with all levels and management., • Advanced verbal and written communication skills, • Must have a basic understanding of computers and how they operate., • Ability to solve problems as they arise., • Excellent interpersonal and communication skills in order to interact with all levels of management, employees, service participants, security agencies and the general public., • Ability to write accurate, concise, and grammatically correct memoranda and reports., • Maintains a high level of confidentiality., • Support the ethical standards of the organization. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Confidentiality – Understands and adheres to high-level confidentially in all work-related information discussions and information sharing in all meetings of the board, and by upper-level staff., • Ethics and Values – Adheres to Goodwill core values and beliefs during both good and bad times; acts in line with those values., • Problem-Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics, people, and/or situations, • Task Management –Communicates changes and progress; completes projects on time and budget., • Technical Skills – Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others, • Customer Service – Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments., • Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things, • Verbal Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills effectively; participates in meetings., • Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others' views; welcomes feedback; contributes to building a positive team spirit; promotes inclusiveness, puts success of team above own interests; supports everyone’s efforts to succeed., • Diversity –Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. Must be able to work with diverse cultures, as well as those with barriers to employment, inclusive of disabled populations., • Valid CA Driver’s License, liability insurance, and a DMV printout that is acceptable to Goodwill’s insurance company., • Valid Guard Card preferred., • Awareness, • Noticing unusual behavior, and changes in the facility or surrounding area is vital., • Communication, • Write and share thorough reports of their time on the clock., • Autonomy, • Motivated to work independently and without constant monitoring or supervision., • Honestly, • Due to Minimal supervision, honesty and trustworthiness are absolutely necessary. This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor. Goodwill is a culturally diverse and inclusive organization.

Job DescriptionAssociated Packaging is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package including PTO, Employee Assistance Programs, 401k matching, Health Insurance, Medical Insurance, Dental Insurance, Vision Insurance, and much more! The Account Manager will plan, direct, and coordinate actual distribution or movement of a product or a service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preference of customers. Key Duties & Responsibilities: • Build and develop relationships within territory by calling on existing and prospective customers., • Develop key customer relationships to help facilitate growth in a new market and build goodwill., • Aggressively seek out new business opportunities., • Participate in trade shows and sales meetings., • Recognize and communicate local market conditions and competition information to develop overall sales strategy., • Manage and maintain contacts with established customers and source new business through both consultative and relationship selling techniques., • Self-starter who works independently., • Resolve customer complaints regarding sales and service., • Monitor customer preferences to determine focus of sales efforts., • Determine price schedules and discount rates., • Review operational records and reports to project sales and determine profitability., • Confer or consult with management to plan advertising services and to secure information on equipment and customer specifications. Education and/or Experience: • Bachelor’s degree preferred, • 2+ years direct sales experience, • Prior B2B sales experience Competencies: • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems., • Ability to identify complex problems and review related information to develop and evaluate options and implement solutions., • Experience providing exceptional customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Experience with the use of Microsoft Office 365 products (Outlook, Word, Excel, PowerPoint, etc.) Work Environment: • Office/Manufacturing environment., • PPE required per customer requirements., • Noise level in this work environment is usually moderate. Why work at Associated Packaging, Inc.? Longevity - Associated Packaging, Inc. has been providing packaging solutions for companies since 1977. Stability - Even during times of recession and economic uncertainty, Associated Packaging, Inc. has remained financially strong and experienced tremendous growth. Customer Service - We focus on partnering with our customers to find and maintain the best solution possible for their packaging needs. Our customers consider us problem solvers and profit enhancers. Our People - At Associated Packaging, Inc., people are our greatest asset. We value each employee and know that great success comes from a great team. Associated Packaging, Inc. is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation.

Job Description THE ROLE: The Construction Area Manager is responsible for overseeing a designated area, supervising the Construction Superintendents and projects to ensure schedules, quality, budgets, service, safety, and all local and national building regulations are enforced. Ensures all information is input into the system and holds contractor and team members to meeting all expectations and requirements. Provides daily and weekly updates on status of projects and works closely with the Construction Director to resolve any issues that arise. DAY IN THE LIFE: • Provide day-to-day management, technical direction, supervision, and coordination of construction activities deliver homes on budget and on time while meeting all standards and requirements., • Oversee and track construction schedules for all assigned projects working with Construction Superintendents for accuracy, accountability, and inputting the correct information., • Hold daily and weekly meetings with all Construction Superintendents monitoring the status, quality, budget by walking each house to ensure it is staying on schedule and in phase, provide coaching and training as needed., • Conduct weekly Production Meetings to increase awareness and promote company goals, which include but are not limited to, achievement of cycle times, reviewing and improving quality standards, delivering completed homes, and maximum customer satisfaction scores., • Oversee field operations, production times and ensure quality control so the homes built meet company standards and are ready for homeowner orientations/occupancy., • Manage the successful close-out of all assigned projects relative to full assemblage of final record documents., • Provide weekly reports of progress, trade partner meetings, agency contacts, problem resolution, safety meetings, Sand other reports for efficient project management and control., • Provide accurate forecasting of monthly closings., • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company., • Develop and implement regular training programs for field personnel to foster increased knowledge and growth opportunities., • Communicate with Land Development, Sales, Design, Purchasing, Warranty, and Project Managers to design and implement procedures for efficient project planning and trade partner performance standards to achieve company goals., • Ensures all contractors and partners meet TJH construction standards and jurisdictional requirements adhering to the expectations at every site throughout each stage. Of the build process, • Oversees onsite safety of team members, contractors, trade partners, neighbors, and potential or actual buyers ensuring a safe environment; evaluates safety violations by all stakeholders and exercises judgment to take appropriate action., • Meet or exceed established cycle time goals per job to ensure on time and on budget performance., • Signs off in partnership with Customer Care on all jobsites when 100% completed to the company requirements and ensure ready to stage., • High School Diploma or GED or equivalent combination of education and experience., • Previous experience managing a team., • 8-10 years of experience in Residential Construction, • Must possess a valid Driver’s License #LI-Onsite #LI-MB-1 The compensation range for this role is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Thomas James Homes is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Job Description Workforce Development Manager About Goodwill SOLAC: Goodwill, Southern Los Angeles County (SOLAC) is a 501(c)(3) nonprofit organization that transforms donated goods into job training, education, and placement services for individuals with barriers to employment. Goodwill SOLAC serves 22 cities and communities throughout Southern Los Angeles County. Our skills training, education, job preparation, and placement programs build lives, families, and communities—one job at a time. Placing individuals in productive and competitive employment fills them with the value, joy, and dignity of a paycheck. We believe putting people to work benefits the individual and the community’s economic vitality through taxes, spending power, real estate values, quality of life, and relief from social services and welfare systems. Goodwill SOLAC is one of 154 independent Goodwill’s with membership in Goodwill Industries International. Goodwill SOLAC’s campus in Long Beach houses its administrative offices, Goodwill Interpreting Services, various training programs, career center, retail store, processing operations, transportation, and e-commerce operations. We are proud, equal opportunity employers. We are committed to fair hiring practices and creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status. Summary Description: The Workforce Development Manager reports directly to the Vice President of Workforce Development and is responsible for the day-to-day operational oversight of Goodwill’s Digital Skills training programs, Career Center operations, job fairs, employer engagement activities, and assigned special initiatives, including staff supervision and cross-functional coordination. In collaboration with the Vice President of Workforce Development, the Workforce Development Program Manager supports the development and management of partner relationships with employers, training providers, and community organizations, and identifies opportunities for program growth, innovation, and special projects. The role leads ongoing evaluation efforts to ensure program quality, effectiveness, and compliance with funder and CARF requirements, and may provide direct operational support or serve as a substitute Career Advisor as needed to maintain continuity of services. This position requires periodic travel to Career Centers, community partner locations, employer sites, and other Goodwill facilities. Exemplary Duties / Responsibilities: Planning and Development Functions • Works with the Vice President of Workforce Development to assess current and future workforce development needs related to Digital Skills training, Career Center services, job fairs, and special initiatives., • Supports the design, refinement, and expansion of Digital Skills curricula, career readiness programming, and employment service models aligned with labor market demand., • Plans and implements job fairs and hiring events in coordination with employers, workforce partners, and internal teams., • Develops and maintains strong relationships with employers, training providers, workforce boards, and community-based organizations to support participant placement and retention outcomes., • Supports special projects that advance workforce innovation, pilot programs, cross-department initiatives, or new service models., • As assigned, participates in grant writing, proposals, and reporting related to workforce development programs., • Coordinates, facilitates, and evaluates training for staff supporting Digital Skills programs, Career Centers, and job fairs., • Provides coaching, technical assistance, and performance feedback to assigned staff to support consistent service delivery and professional growth., • Ensures staff compliance with documentation, data entry, and reporting requirements in accordance with funding source guidelines, division policies, and CARF standards., • Supports the Vice President in developing and maintaining standards, tools, and monitoring processes to assess program quality and effectiveness., • Conducts periodic reviews of Digital Skills programs, Career Center operations, job fairs, and special projects to evaluate performance and outcomes., • Analyzes program data and prepares summary reports with recommendations for improvement., • Implements participant and employer feedback tools, including satisfaction surveys, and uses findings to strengthen services., • Provides day-to-day supervision of assigned workforce development staff, which may include Digital Skills instructors, Career Advisors, Career Coaches, and staff supporting Career Centers or job fairs., • Coordinates staff schedules, assignments, and operational priorities to ensure effective coverage and service delivery., • Participates in staff performance evaluations in collaboration with the Vice President of Workforce Development., • Supports and facilitates ongoing staff meetings, trainings, and in-service activities., • Provides coverage or direct service support as needed to ensure continuity of operations., • Performs other duties and special assignments as directed by the Director of Human Resources Minimum Qualifications: Education/Experience: Any combination of education or experience providing the required skill and knowledge for successful performance would qualify. Typical qualifications would be equivalent to: • Bachelor’s degree in education, workforce development, social sciences, or a related field, plus five years of experience in workforce development, education, or social services, including at least two years in a supervisory capacity., • Self-directed and accountable, • Collaborative and adaptable, • Confident decision-maker, • Proactive and solution-oriented, • Strong commitment to learning and continuous improvement, • Ability to work effectively with diverse populations and individuals with barriers to employment, • Experience supervising and supporting diverse teams, • Knowledge of workforce development programs, career centers, and employer engagement, • Working knowledge of CARF and applicable workforce regulations, • Strong organizational and time-management skills, • Ability to analyze data and prepare clear, concise reports and proposals, • Strong written and verbal communication skills, including group presentations, • Proficiency with Microsoft Word, Outlook, and workforce data systems, • Valid California Driver’s License must be willing to use their personal vehicle in the course of employment. Preferred Qualifications: • Experience managing workforce development programs that include Career Centers, Digital Skills training, and employer engagement, • Experience planning and executing job fairs or hiring events with employers and workforce partners, • Strong ability to build and maintain relationships with employers, community-based organizations, and public-sector partners, • Experience supervising staff and supporting consistent, high-quality service delivery, • Working knowledge of CARF standards, data tracking, and performance reporting Core Competencies: To perform the job successfully an individual should demonstrate the following competencies: • Leadership & Accountability – Provides clear direction, follows through on commitments, and holds self and others accountable for results, • Operational Execution – Manages day-to-day operations across multiple programs while keeping services consistent and on track, • Partnership Management – Builds and maintains productive relationships with employers, community partners, and workforce agencies, • Data & Quality Focus – Uses data to monitor performance, ensure compliance, and drive continuous improvement, • Problem Solving – Identifies issues early, thinks critically, and implements practical solutions, • Communication – Communicates clearly and professionally with staff, partners, and leadership, • Adaptability – Adjusts quickly to changing priorities, funding requirements, and program needs, • Equity & Inclusion – Demonstrates respect for diverse communities and supports inclusive service delivery This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Job Description Employment Preparatory & Placement Coach Summary Description: • The Employment Preparatory and Placement Coach (EPPC) reports to the Director of Programs or designee., • As instructed by the Director of Programs or designee the EPPC will provide job placement services for individuals experiencing homelessness, referred through partnerships at the City of Long Beach Multi-Service Center (MSC)., • The EPPC will work with various Offsite Partner Locations to supplement available workforce development services. Offsite program locations currently include Pacific Gateway Workforce Investment Network, SELACO Workforce Development Board, Long Beach City College and other providers., • This position will provide mentoring and career-readiness coaching, career ladder education, conduct employment readiness assessments, develop individual service plans for participants, and will conduct Employment and Career Development training seminars such as job search and job retention, and refer participants to other appropriate community resources as needed., • The EPPC will also follow up with participants to ensure the participant’s job placement, job retention and continued career success., • This position is co-located at the City of Long Beach MSC and the EPPC will work closely with MSC staff to obtain referrals for the Goodwill program., • Travel is required to the various Goodwill co-location sites, and to local employment training and employment opportunity sites., • This position will also interface with other Goodwill departments, including, but not limited to Human Resources, Compliance and Accounting. Exemplary Duties & Responsibilities: Planning and Development Functions • Leads a team approach for meeting the skill training, work experience, life skills and unsubsidized employment needs of people served., • Works in tandem with the Goodwill Life Skills and Employment Preparatory Coach to ensure the successful transition of individuals seeking employment., • Meets annual enrollment, placement, and retention targets., • Facilitates supportive services that benefit the employment plan of participants., • Conducts an initial job readiness assessment of the participant at beginning of program to establish necessary coaching needs, and together with the participant develops the participant’s individual service plan., • Is responsible for ongoing reviews and modifications (as necessary) to the participant’s individual service plan., • Provides personalized career-readiness coaching, including preparing students for interviews and resume writing., • Is responsible for post-employment needs of participants and follow-up measurements to ensure the participant’s job retention., • Consults with service participants, employers, and referring agencies/staff to develop unsubsidized employment opportunities., • Stays current on employment trends and articulates those trends to the Workforce Development management., • Keeps abreast of occupational needs, labor market fluctuations, economic trends and entry level requirements for participant’s employment., • Conducts positive recruitments or mini-job fairs at the site(s) where stationed., • Shares responsibilities and accomplishments with all members of the Division team., • Is responsible for implementing standards, evaluation procedures, and tools for reviewing and monitoring the overall quality and effectiveness of Goodwill case management, job development and job placement programs as per Goodwill and CARF specifications., • Completes accurate and timely data input into both the Goodwill and City of Long Beach data bases., • Generates reports as to the effectiveness and outcomes of the training program, annual statistical reports for both Goodwill and the City of Long Beach, and participants outcomes reports and forwards recommendations for job placement and job retention improvement to the Workforce Development management team., • Ensures all paperwork is completed in an accurate and timely manner to meet accreditation standards as well as Goodwill’s internal quality assurance standards. Minimum Qualifications: Education/Experience: • A Bachelor’s degree in education, social science or related health care discipline plus two years of experience in a health or social services agency, of which one year must have been with services to person with barriers to employment., • Familiarity working with special needs populations such as people with disabilities and disadvantaging conditions including, but not limited to, homelessness, felonies, at-risk youth, welfare to work, and senior adults. To perform effectively in this position, the incumbent is required to have: • Organizational skills that include, but are not limited to, conducting all service participant meetings at the agreed upon prescribed times, submitting all documents in an efficient and timely manner, attending scheduled team meetings, and managing the input of all required data elements into the Goodwill database system as prescribed by division protocols., • Exceptional time-management abilities, • Ability to analyze data and write clear, accurate and concise reports, including proposals, • Ability to communicate effectively in small & large groups, inclusive of public presentations, • Ability to utilize Microsoft word, Excel, and Outlook computer programs in an efficient and error free manner, • Ability to collaborate with a team members in a professional manner that creates outcomes that lead to prescribed programmatic goals such as job placement goals and job retention goals. License & Certifications: • Able to work with a diversified population and people with barriers to employment. Experience working with individuals who are housing insecure is a plus., • Able to work efficiently and safely., • Able to follow instructions and operate with minimal supervision. Core Competencies: To perform the job successfully an individual should demonstrate the following competencies; • Confidentiality – Understands and adheres to high level confidentially in all work-related information discussions and information sharing in all meetings of the board, and by upper-level staff., • Ethics and Values – Adheres to Goodwill core values and beliefs during both good and bad times, acts in line with those values., • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in a group problem solving situations; uses reason even when dealing with emotional topics, people and/or situations, • Task Management –Communicates changes and progress; completes projects on time and budget., • Technical Skills – Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others, • Customer Service – Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments., • Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things, • Verbal Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills effectively; participates in meetings., • Teamwork –Exhibits objectivity and openness to others' views; welcomes feedback; contributes to building a positive team spirit; promotes inclusiveness, puts success of team above own interests; supports everyone’s efforts to succeed.

Job Description About Chrysalis: Chrysalis serves people navigating barriers to the workforce by offering a job-readiness program, individualized supportive services, and paid transitional employment. We empower our clients on their pathway to stability, security, and fulfillment in their work and lives. Since 1984, we have helped more than 85,000 individuals change their lives through jobs. We are looking for individuals who are ready to join our mission-driven team and make a difference. Description Job Summary: The Career Coach (CC) is a role that will play an integral part in client success and building partner relationships as a part of our UpSkill OC program. The CC will be responsible for providing vocational training support and case management services to transitional age youth between the ages of 18-28 with the goal of identifying individuals ready and willing to work in middle skills jobs and ensuring they have the training and skills needed to secure and retain employment in high growth, high wage sectors. The successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate into their work emerging industry best practices and techniques. Duties and responsibilities to include, but not limited to: Client Support, Guidance, and Case Management • Manage day-to-day case oversight for both working and non-working clients, including career planning and training discussions., • Conduct client assessments covering job readiness, substance abuse, legal, mental/physical health histories, and provide appropriate referrals for education, training, and social services., • Deliver personalized job readiness support, such as resume building, interview preparation, job application guidance, and computer skills tutorials., • Assist clients in navigating and succeeding in vocational training programs, including paperwork completion, scholarships, and addressing challenges during training., • Lead job preparation classes and related seminars as needed., • Coordinate client workshop attendance and program enrollment with partner education/training institutions., • Work closely with partner agencies, including Orange County United Way, OC Workforce Solutions, and Goodwill OC, to ensure effective delivery of programming., • Conduct outreach to develop on-the-job training sites and identify suitable training opportunities for clients., • Collaborate with local One Stop Centers to co-enroll clients in supportive services as needed., • Maintain a directory of available training programs, including requirements, enrollment processes, and program details., • Track and document client progress, services provided, and outcomes in the Salesforce database and CalJOBS., • Collect and prepare all client eligibility documents as required for grant enrollment., • Work closely with the Policy and Government Relations team to monitor CalJOBS enrollments and ensure partner data compliance., • Generate reports and analyze data to monitor client and program performance., • Streamline enrollment processes with training providers to facilitate client access to opportunities., • Adhere to all Chrysalis policies and procedures., • Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics., • Other duties as assigned. Job Skills & Qualifications: • Passion for Chrysalis’s mission and dedication to serving marginalized or low-income populations., • Six months to one year of relevant work experience, in social services, case management or workforce development., • Exceptional interpersonal, customer service, and public speaking skills, with the ability to use tact and diplomacy in all interactions and effectively represent Chrysalis to external audiences., • Strong organizational and time management skills, with the ability to prioritize tasks, work independently, and adapt to a fast-paced environment., • Flexible and self-motivated, with a proactive “can-do” attitude., • Demonstrates cultural sensitivity and respect for diverse lifestyles and backgrounds., • Maintains confidentiality and exercises discretion when handling sensitive information., • Proficient in internet research and Microsoft Word, Excel, and PowerPoint, with a willingness to learn additional applications and case management systems as needed., • Familiarization with WIOA Title I (Workforce Innovation and Opportunity Act) and CalJOBS strongly preferred., • Willingness to work a flexible schedule based on organizational needs and to travel to meetings, other sites, and co-location centers as necessary (mileage reimbursed). Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The employee must occasionally lift and/or move up to 25 pounds. FAIR CHANCE HIRING STATEMENT Chrysalis is an equal opportunity employer and strongly encourages applications from all qualified individuals who share lived experience with the communities we serve. In particular, Chrysalis welcomes applicants who are formerly incarcerated and/or justice-involved; people who have experienced housing insecurity and/or economic inequity; Black, Indigenous, and people of color; persons with disabilities; ethnic and religious minorities; and members of the LGBTQ+ community.

Empower Individuals to Reach Their Full Potential! Goodwill SoCal is looking for a compassionate and organized WCD Programs Specialist to help participants overcome barriers and achieve employment success through personalized coaching and support. What You’ll Do: Provide case management, needs assessments, and employment counseling. Facilitate job readiness workshops and connect participants to training opportunities. Develop individualized employment plans and track participant progress. Maintain accurate documentation and ensure compliance with program standards. What You Bring: High school diploma/GED required; some college coursework preferred. 1–2 years of case management, career counseling, or workforce program experience. Strong organizational and communication skills. Bilingual (Spanish/English) and Salesforce experience preferred. Join a team where your work transforms lives and contributes to building stronger, more inclusive communities.

Job DescriptionWhy CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. We are seeking Permitting Project Managers to oversee all activity with regards to his or her projects including, but not limited to, supervision of employees, project staffing, customer needs, workflow, service level agreements (SLA) adherence, financial performance, timely invoice approval, quality control, and all other aspects of work related to his or her projects. This role is customer facing requiring clear communications skills, both verbal and written, as well as polished and professional personal interactions. Responsibilities • Liaison between cities and jurisdictions, and build meaningful, long-term relationships in various markets., • Guide teams and participate with research and prepare documentation for required permits, right of ways, easements, and land use for telecom projects., • Create and maintain reports, while tracking progress of multiple projects – for complying with conditions of approvals from municipalities for meeting customer delivery deadlines., • Obtain all necessary permitting / zoning approval from Federal, State, and local agencies - Inform other internal functional groups about requirements and regulations of government entities and municipalities to assist with compliance with general conditions of approvals at permit and construction stages of the project, and to meet project timelines., • Oversees the preparation and submission of permit packages for permit applications adhering to strict standards and regulations., • Monitor staffing needs in the project group along with maintaining staffing projections., • Ensure that a Scope of Work is in place for all their projects., • Create and adhere to revenue, gross profit, accounts receivable, and staffing forecasts., • Act as the liaison between customers and the internal operations of the project group. This is to ensure that customer’s expectations are met and maintain goodwill for future business., • Execute project implementation/startup and continuous production management., • Monitor projects to improve the quality of the work and to reduce the time and cost of project throughput., • Create and promote the company image through exercising sound and ethical business practices as related to employees, the public and customers. This includes ensuring that service and quality provided to customers is superior to that of our competition., • Meet regularly with key personnel to ensure that information flows in both directions and to ensure that stated goals and objectives are met., • Implement corrective actions, as appropriate, on any project to meet cost targets, and completion schedules., • Ensures subordinates’ abilities are adequate for their responsibilities and develops training and cross training for ongoing skill development., • Assist personnel with interpreting customer drawings, project documentation, and technical specifications., • Conducts performance reviews for all direct reports. Does follow up on reviews with substandard grading. Create an environment in which the rating of an average employee is continually challenged. Create goals for employee during review and have mid-year follow up on said goals., • Complete invoicing within Service Level Agreements including follow up on unpaid invoices. Make sure purchase orders are in place prior to work startup., • Perform other related duties as assigned by their supervisor. Qualifications • 5+ years’ experience in permitting design, government affairs or related work in a Utility / Permitting environment in a related industry preferred., • 5+ years of Project Management experience in utility permitting or related field preferred., • In-depth understanding of NESC 202X code requirements preferred., • Regulatory Compliance Expertise: Advanced understanding of local, state, and federal regulations related to underground utilities, coupled with the ability to effectively incorporate these regulations into permit drawings,, • Advanced understanding of Telecom OSP Engineering and Construction standards to apply design standards to underground and aerial pole line cable plant, including Joint Use Design, Pole Replacement, Primary Service, and Reliability/Maintenance Design., • Proven leadership of a Make Ready Team to Perform structural loading calculations using O-Calc or Spida-Calc in accordance with NESC and pole owner protocol through inventory and analysis of pole type and class, riser details, attached facility type including weight and diameters, span footages, drip loops etc., • Ability to create 3-dimensional model of poles in O-Calc and Spida-Calc to provide results to ensure safe and proper attachment to power and telecommunication poles., • Analytical and observational skills, which demonstrate ability to, plan projects, review/recommend technical specifications, coordinate staffing needs, communicate, and manage all aspects of a project., • Proven ability to effectively prioritize and execute tasks in a high-pressure environment is crucial., • Effectively work independently and in a team-oriented, collaborative environment is essential., • Proven ability to solve problems creatively., • Persuasive, encouraging and motivating with the ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments., • Ability to interact with colleagues, vendors, and customers/clients of all demographics and professional levels. Also, be able to gain credibility with them to effectively complete tasks., • Must be willing to learn new product lines and technologies to serve the departmental needs and goals., • Able to handle employee issues and confrontation effectively and in a timely manner., • History of successful customer communications and relationship management. Additional Information • This is a customer-facing position which will require up to 50% travel., • Must have a valid driver’s license., • Must have good, reliable home internet. Shift is Monday through Friday between the hours of 8:00am-5:00pm CST but must have flexibility to work outside normal business hours. Compensation: base salary range 75k-95k plus incentives. Benefits: healthcare, retirement, paid leave (e.g., sick leave, PTO, company holidays), life insurance, AD&D, short-term disability, FSA, education reimbursement, wellness reimbursement, and employee assistance program (EAP).

Job Description This position is responsible for the security and prevention of theft at all entrances at designated stores; has responsibility for the execution and enforcement of all company policies at all CURACAO stores; uses various types of equipment and techniques: enforces, secures, helps customers or employees with basic store questions; physically stands at designated entrances to enforce company policies and to provide customer service if appropriate; report on suspicious activities internal or external to Loss Prevention management. This position reports directly to the Operations Manager except for cases of external or internal theft, they report to Loss Prevention Management. ESSENTIAL FUNCTIONS: Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. . Essential Duties ? Provide excellent customer service with a smile while verifying customer and employee supply receipts at the door. ? Enforce entrance and exit policies. ? Report suspicious activity (internal or external) to Loss Prevention management. ? Assist store management during opening and closing procedures. ? Assist store management during emergency situations ? Performs other duties as assigned or required. This job description reflects the general guidelines considered necessary to describe the principal function of the job identified and shall not be constructed as a detailed description of all the work requirements that may be inherent in the job POSITION QUALIFICATIONS Seeking candidates with professional presence and confident communication skills who can remain calm and assertive in challenging situations. In addition, the candidate must be able to physically intervene or restrain individuals when necessary to ensure safety. To perform this job successfully, the individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions • Must be 18 years or older, • Must have guard card, • Minimum 6 months of security experience, • Bilingual English and Spanish, • May require ability to lift heavy objects and equipment weighing up to 35 pounds., • Requires ability to walk, stand, stoop, crawl, kneel, climb, and push/pull objects., • Knowledge of the Power of Arrest and detainment required., • Valid government issued ID for police reports and court purposes, • Verbal and written communication skills, • Basic computer skills, • Ability to speak in public, • Team work oriented, • Dynamic and Enthusiastic, • Open to learn and to accept changes in a fast-paced mode, • This position requires a perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image. Incumbent must have understanding of the Company’s policies and procedures, • Assist in shoplifter apprehension SKILLS & ABILITIES Education · High School Diploma (or GED) Experience • 6 months loss prevention or security experience Language Skills • English and Spanish Computer Skills • Excel, Word Certificates and Licenses • Guard Card Other Requirements · Math Skills that allow the candidate to be able to add, subtract, multiply and divide using whole numbers, fractions, percentages and decimals WORK ENVIRONMENT · Ability to work in a fast-paced environment PHYSICAL DEMANDS GENERAL LIFT / CARRY PUSH / PULL Stand C Reach above shoulder O 10 lbs or less O 12 lbs or less O Walk O Climb O 11 – 20 lbs O 13 – 25 lbs O Sit N Crawl O 21 – 51 lbs O 26 – 40 lbs O Handling C Squat or kneel O 51 – 100 lbs N 40 – 100 lbs O Reach Outward C Bend O Over 100 lbs N N (not applicable) = Activity is not applicable to this occupation. O (Occasionally) = Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) = Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly = Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Job Description NIGHT SECURITY GUARD Summary Description: • The Night Security Guard works under the direct supervision of the Asset Protection Lead and the Compliance, Risk & Safety Manager, under the guidance of the Corporate Compliance Vice President., • Responsible for safeguarding the property and equipment of Goodwill., • Provides security services to Goodwill Employees and Service Participants., • Responsible for people who enter and exit the contract services tunnel, and maintains good rule of order on the premises., • Patrols throughout main facilities on a periodic and daily basis., • Performs other duties as assigned. Exemplary Duties / Responsibilities: • Patrolling and monitoring activities on the Company’s premises regularly to discourage criminals and ensure the environment and property is safe and secure., • Evicting trespassers and violators while following Goodwill Solac policy and procedure along with legal protocols before relevant authorities arrive to take over if needed., • Provides security services to Goodwill employees and service participants., • Monitor employee and visitor traffic in & out of the facility by checking identification to insure legitimacy., • Patrol’s the facility and parking lots for unusual activities., • Report, document, and handles safety/security incidents/concerns to the Asset Protection Lead and the Compliance, Risk & Safety Manager., • Must identify physical security concerns and able to act on the spot., • Ensures the company CCTV systems are operational on a daily basis., • Using provided communication devices such as a company work phone, email, etc. in a clear and concise manner., • Respond to Criminal activity occurring outside of business hours at any of our Goodwill locations following guidelines and policies of Goodwill Solac., • Respond to emergency calls and alarm activation calls on a 24/7 basis., • Work with minimum supervision., • Schedule will be provided upon hire and is subject to change in a timely manner., • Perform additional duties as assigned. Employment Standards: Education/Experience: • High School diploma or equivalent., • One year experience in security., • Ability to work alone or as part of a team., • Ability to work with all levels and management., • Advanced verbal and written communication skills, • Must posses a valid guard card., • Must have basic understanding of computers and how they operate., • Ability to solve problems as they arise., • Ability to react appropriately in a stressful situation. Knowledge: • Excellent interpersonal and communication skills in order to interact with all levels of management, employees, service participants, security agencies and the general public. To perform the job successfully an individual should demonstrate the following competencies; • Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in a group problem solving situations; uses reason even when dealing with emotional topics, people and/or situations, • Project Management – Develops project plans, coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities, • Technical Skills – Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others, • Customer Service – Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments, • Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to others ideas and tries new things, • Verbal Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills effectively; participates in meetings, • Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others views; gives and welcomes feedback; contributes to building a positive team spirit; promotes inclusiveness, puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed, • Diversity – Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment, • Valid CA Driver’s License, liability insurance, and a DMV printout that is acceptable to Goodwill’s insurance company., • Valid Guard Card, • Awareness: Noticing unusual behavior, changes in the facility or surrounding area is vital., • Communication: Write and share thorough reports of their time on the clock., • Autonomy: Motivated to work independently and without constant monitoring or supervision., • Honestly: Due to Minimal supervision, honesty and trustworthiness are absolutely necessary. This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor. Goodwill is a culturally diverse and inclusive organization. 8:00 PM - 6:00 AM

Transform Lives One Workplace at a Time! Goodwill Southern California is seeking a Part-Time Multi-Site Job Coach to support individuals with developmental disabilities at various worksites throughout the region. What You’ll Do: Provide on-the-job training and coaching at multiple locations. Join

Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers. What You’ll Do: Partner with the Site Manager to achieve store goals in sales, production, customer service, payroll, safety, and expense co

The Brand Marketing Specialist supports the development and execution of marketing initiatives that strengthen Goodwill Southern California’s brand presence across retail, mission services, philanthropy, and digital channels.

Essential Duties & Responsibilities Production Operations & Quality Control Maintain expert-level knowledge of assigned production workflows and provide guidance on production standards and best practices. The Production Department Lead assists the e-Commerce Supervisor in the efficient operation of

Essential Duties & Responsibilities Production Operations & Quality Control Maintains working knowledge of assigned category level e-Commerce production workflow and advise Associates on production standards and best practices. Perform daily Production Associate duties as needed to support productio

The Operations Department Lead assists the e-Commerce Supervisor in the efficient operation of Goodwill SoCal's e-commerce account operations by providing day-to-day operational oversight of Category Leads and Associates in assigned Department. This role ensures established goals related to order fulfillment, customer service, safety, payroll, and expense control are met through consistent execution of operational workflows, marketplace standards, and adherence to Goodwill Southern California policies and values. Essential Duties & Responsibilities E-Commerce Operations & Fulfillment Maintain expert-level knowledge of assigned e-commerce operations workflows, including order processing, shipping, and fulfillment activities. Perform routine fulfillment quality checks to ensure order accuracy and compliance with marketplace standards. Perform daily Operations Associate duties as needed to support workflow continuity and operational effectiveness. Support the e-Commerce Operations Supervisor with process updates, ensuring changes are implemented accurately and on schedule. Team Leadership & Operational Oversight Provide day-to-day operational oversight of Category Leads and Associates to ensure work is completed accurately, safely, and on schedule. Assign work, monitor workflow, and follow up to ensure operational expectations and coverage requirements are met. Observe Category Lead and Associate performance and provide real-time guidance and coaching to support operational effectiveness. Communicate performance observations, attendance issues, and operational concerns to the Supervisor or Management team as appropriate Supervise the functional and operations work of 2-5 staff. Marketplace, Customer & Systems Support Perform seller-side functions of assigned e-commerce sales channels in accordance with marketplace standards and policies. Monitor and support marketplace fulfillment timelines and service-level expectations. Respond to customer inquiries and resolve concerns in a timely and professional manner. Inventory, Equipment & Material Handling Ensure inventory management systems are used accurately to support order tracking, fulfillment and merchandise flow. Reports supply ordering needs to Supervisor to support uninterrupted operations. Support the upkeep of operational equipment, tools, and work areas to ensure safe and efficient operations Scheduling, Coverage & Coordination Utilize scheduled Category Leads and Associates to meet assigned department goals and objectives. Partner with the Supervisor and Management team to support employee relations conversations as needed Safety, Compliance & Risk Awareness Promote a Safety-First culture by modeling safe work practices and reinforcing established safety procedures. Monitor work areas for potential hazards and promptly report unsafe conditions, incidents, or concerns. Ensure proper use of equipment, PPE, and safe material-handling techniques, including lifting practices. Maintain clean, organized, and hazard-free workspaces and support completion of required safety training. Education & Experience 1-2 years of supervisory experience. 1-2 years of e-commerce experience. High school diploma or general education degree (GED) preferred. Shift flexibility and overtime when needed. Ability to handle confidential information. Ability to work with minimal supervision. Punctual and dependable attendance. Free from alcohol and drug abuse. Understands the basic philosophy of Goodwill and participates fully in carrying out its mission. Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence. Must have basic experience computer programs in a Windows environment, including Word, Excel and E-mail Pre-Employment Testing Drug Screen 8 Panel Background Check Employment Verification

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work.As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and suppo

The Operations Category Lead assists the e-Commerce Supervisor and Department Leads in the efficient operation of Goodwill SoCal’s production activities within an assigned category by providing day-to-day operational oversight of Associates. This role ensures established goals related to sales, order fulfillment, customer service, safety, payroll, and expense control are met through consistent execution of operational workflows, marketplace standards, and adherence to Goodwill Southern California policies and values. Essential Duties & Responsibilities Operations & Fulfillment Quality Control Maintains working knowledge of assigned category level e-commerce operations workflows, including order processing, shipping, and fulfillment activities. Perform routine checks to ensure order accuracy, proper packing, and adherence to established fulfillment and marketplace standards. Perform daily Operations Associate duties as needed to support workflow continuity and on-time order fulfillment. Team Leadership & Performance Management Provide day-to-day operational oversight of Associates within assigned categories to ensure tasks are completed accurately, safely, and on schedule. Assign work, monitor workflow, and follow up to ensure operational standards and fulfillment expectations are met. Observe Associate performance and provide real-time guidance and coaching to support operational effectiveness. Communicate performance observations, attendance concerns, and operational issues to the Supervisor or Management team as appropriate. Supervises the functional and operational work of 5-10 staff. Customer & Marketplace Support Perform seller-side functions of assigned e-commerce sales channels in accordance with marketplace policies and standards. Under the guidance of the Department Lead, respond to customer inquiries and resolve concerns in a timely and professional manner. Share customer feedback with the e-commerce operations team to support service improvements and issue resolution. Understand and follow marketplace fulfillment timelines and service-level expectations. Inventory, Equipment Material Handling Under the guidance of the Department Lead, ensures inventory management systems accurately support production tracking and merchandise flow. Assist in maintaining inventory rotation practices within assigned categories. Load and unload trucks and assist with material handling as required. Support the maintenance of operational equipment, tools, and workspaces to ensure safe and efficient operations. Safety, Compliance & Risk Awareness Promote a Safety-First culture by modeling safe work practices and reinforcing established safety procedures. Monitor work areas for potential hazards and promptly report safety concerns, incidents, or unsafe conditions. Ensure proper use of equipment, PPE, and safe material-handling techniques, including lifting practices. Maintain clean, organized, and hazard-free workspaces and support completion of required safety training. Education & Experience 1 year of supervisory experience. 1 year of e-commerce experience. High school diploma or general education degree (GED) preferred. Shift flexibility and overtime when needed. Ability to handle confidential information. Ability to work with minimal supervision. Punctual and dependable attendance. Free from alcohol and drug abuse. Understands the basic philosophy of Goodwill and participates fully in carrying out its mission. Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence. Must have basic experience computer programs in a Windows environment, including Word, Excel, Teams and E-mail. Pre-Employment Testing Drug Screen 8 Panel Background Check Employment Verification

Commitment: A passion for mission work and a track record of reliability and integrity. In this fast-paced, community-focused role, you'll drive sales, production, customer service, and safety excellence—all while contributing to our mission of upcycling products and keeping them out of landfills.

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supp

The Loss Prevention Safety Specialist focuses on customer service and provides a hands-off approach at Goodwill SoCal locations. The LP Safety Specialist monitors surveillance camera systems, secures building, provides reception, administrative and informational services, creates reports and provides exceptional customer service in the process. This role observes and reports conditions and incidents to the Regional Loss Prevention Representative with high standard of alertness, responsibility, and confidentiality, greets customers, prevents shoplifting by using strong customer service skills and provides direction and assists in emergencies. Essential Duties & Responsibilities In a non-Security Officer role, provides alert, professional assistance to the Loss Prevention team in their role of protecting company facilities, company assets, Ambassadors and guest. Provides excellent and professional customer service to all employees and guests. Reacts effectively and professionally to needed and requested assistance. Uses effective and professional written communication skills to prepare incident reports, Daily Activity Reports, e-mail communications, and all other required forms, logs and reports. Assists the Regional Loss Prevention Managers with special projects and assignments. Daily operations duties: Visually seen by customers and Ambassadors while on sales floor, greets customers, customer service, focuses on high shrink areas of store, focuses on purchase products, customer service shoplifters, de-escalates shoplifters and aggressive customers, assists Managers with trespassing, responds and directs in emergencies, assists in evacuations, camera surveillance when needed, clears safety hazards, partners with Regional Loss Prevention Manager, reports incidents. Promptly reports serious incidents such as medical emergencies, crimes of violence, disasters, fires, acts of vandalism, theft, illegal entry, burglaries, serious or unusual incidents or circumstances and any other such incidents to the appropriate parties. Effectively deals with difficult or aggressive individuals in a professional manner. Assists Regional Loss Prevention Managers, as required, in leading, organizing and developing other Loss prevention Ambassadors. Assist Regional Loss Prevention Managers with projects and administrative duties as required. Education & Experience 1 year or more of Loss Prevention and/or Security experience. High school diploma or general education degree (GED) required. Multi-tasking, able to communicate with Law Enforcement in a clear detailed manner. Ability to write reports, emails and camera log effectively. Must have basic knowledge of computer programs in a Windows environment, including Word, Excel, Teams and E-mail. Knowledge of Camera surveillance systems: Verkada, Transcendent, Blue Iris, any other similar systems Ability to deal quickly with problems in a professional and courteous manner. Possesses a valid driver's license and state-required auto insurance. This position may require some travel. Shift flexibility and overtime when needed. Ability to handle confidential information. Ability to work with minimal supervision. Strong interpersonal communication skills shown by understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others. Ability to relate well to people from diverse backgrounds and with disabilities. High standards of integrity, honesty and ethical conduct. High level of effort and commitment with a strong work ethic. Flexibility: ability to adapt quickly to changes. Comfortable in both directing others and taking orders. Punctual and dependable attendance. Background and drug screen required.

Goodwill Southern California is hiring a Truck Driver – Class C to operate bobtail trucks transporting goods between retail stores and designated facilities. Maintain valid CA Class C license and acceptable driving record.

Goodwill Southern California is hiring an E-Commerce Production Associate to join our incredibly entrepreneurial team. The Production Associate should be highly organized and comfortable with data entry and excel.