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Job Description Material Handler Forklift Operator Full-Time $16.00 JOB SUMMARY: Proper baling of materials and donated goods. Safe and efficient operation of warehouse equipment such as manual hand jacks, electrical hand jacks and forklifts. Maintain a professional and courteous attitude at all times. Flexibility to assume new job responsibilities as needed. Commitment to improvement and team building. ESSENTIAL DUTIES & RESPONSIBILITIES: • Loads and unloads materials onto or from pallets, bins or trucks, • Properly bales materials and donated goods, • Safe operation of warehouse equipment including balers, manual hand jacks, electrical hand jacks and forklifts; Responsible for maintenance and proper storage of equipment; Report and document accidents according to procedures, • Stacks or assembles materials into bundles, bands bundles together using baling equipment, • Opens containers and sorts material into categories, • Attaches identifying tags or labels to materials or marks information on containers, bins or bales, • Maintains a clean work environment responsible for daily cleaning duties such as sweeping, cleaning equipment with rags, cleaning outside trailer yard, lunch room, bathrooms and other common areas as assigned To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to read and comprehend simple instructions and short correspondence; Ability to write simple correspondence; Ability to communicate information orally; Ability to hear, • Ability to perform basic math such as addition and subtraction, • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram from, • Medical, dental, and vision insurance, voluntary life, and short-term disability insurance, • Employer paid life and long-term disability insurance, • 2 weeks' vacation, 10 days sick per year, • 10 holidays and 2 floating holidays for Admin and Workforce Development, 9 holidays and 4 floating holidays for Retail per year, holidays for the Contracts division is determined according to the government schedule in effect for those locations, • Tuition reimbursement up to 75% of tuition costs and 100% of fees, • 401(k) and 403(b) annual employer contribution, • Gym membership reimbursement, up to $60 quarterly, • Employee Assistance Program (EAP) - free counseling and referral services, • Credit Union membership at MECU and SECU Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. WORK ENVIRONMENT: Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employee is occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: EOE. Including Disability/Vets

Job Description Over-Night 12AM-8AM part-time weekend availability Qualifications: Security background is desirable. Commitment to customer service is crucial. High school diploma or equivalency required. The Night Managers serve two important purposes: to provide timely responses to campus problems, and to exhibit a visible staff presence in the residence halls even on a non-emergency basis. Desk Coverage is one of the most important aspects of the residence life program. Night Managers on duty in each of the buildings monitor the building and respond to emergency and crisis situations. The Night Managers primary responsibility is to monitor the residence hall desk and the university visitation policy. Persons who do not reside in the building should leave their ID's at the front desk during designated visitation times. Promotes an awareness and understanding of the mission and goals of the Residence Life Office by explaining residence hall policies, programs and staff duties to faculty, staff, guests, parents and students. Assist in the interpretation and consistent enforcement of all rules and regulations pertaining to the residence hall and University as outlined in the Code of Student Conduct and Residence Hall Contract. Consults with residence life staff on resolving behavior problems, especially those of an ongoing and complex nature. The Night Manager should attempt to respond to any situations in the building. If there are problems beyond their scope they should contact their immediate supervisor (They may also contact an R.A. on duty or the RD/AC for the building). Meet monthly with the Night Manager Supervisor to discuss job performance, goals, objectives, problems, concerns and to keep him apprised of what's going on in the hall. Attends and actively, participates in all staff development and training programs developed and sponsored by the Residence Life Office, to include regular meetings, and in-service. Prepares and submits the necessary reports and other assignments expediently (i.e. work orders, visitation violators, incident reports etc.), insuring the accuracy and completeness of same. Serves as a mediator in resolving conflict between roommates and students in general. Knowledgeable of campus and community resources and be able to effectively refer students to the appropriate resources when necessary. Is positive and constructive in attitudes and actions with regard to the University and the value and opportunities inherent in residence hall life. This is accomplished by serving as a model of maturity and integrity for students and staff in personally observing University and residence hall policies and procedures. Makes decisions relative to guests being admitted to the building relative to policies and procedures outlined.. External: Must be able to effectively interact with students, parents, colleagues, University staff and faculty and vendors. EOE. Including Disability/Vets

Job Description Assistant Store Manager II Kenwood • Full Time $18.00 – $21.00 Pay rate within the range is based on specific thresholds for years of experience and education. Candidates who can display fluency in reading, writing, and speaking English and Spanish will receive an additional $1.50 above their base rate Welcome to Goodwill of Chesapeake, where every purchase supports our mission of empowering individuals in our community. Are you ready to advance your career in retail management? We’re seeking passionate, driven individuals to join our team as Assistant Managers! If you excel in overseeing store operations, driving sales, and providing exceptional customer service, then we want to hear from you. As an Assistant Store Manager, you’ll play a crucial role in ensuring the success of our store, directly supporting operations, and leading our team to achieve our goals. Join us as we continue Reverend John S. German’s legacy of providing “Not a charity, but a chance,” and seize the opportunities for personal and professional growth that come with it. JOB SUMMARY: The Assistant Store Manager I (ASM1) provides direct support to the manager of a Band 1 store in overall store operations in an effort to achieve sales goals while providing excellent customer service to donors and shoppers. The Assistant Store Manager I is responsible for the management of a retail store location in the absence of a Store Manager. Essential Duties & Responsibilities: • Directly supports the Store Manager in all store operations and employee supervision, • Acts as lead greeter to customers and donors and sets the standard for excellent customer service., • Assists in training, supervising, disciplining and scheduling staff and volunteers, • Assists in achieving budgeted sales goals while mitigating expenses, • Achieves production goals, • Effectively investigates all accidents and injuries, • Maintains a clean and safe environment, • Reports known or suspected security or theft problems, • Assists customers with selections and purchases; processes donated goods in preparation for stocking the sales floor, • Ensure customers are treated in a fair, courteous and efficient manner, • Assists in ensuring merchandise colorization and categorization of store inventory and maintaining adequate store inventory, • Processes donated goods in preparation for stocking the sales floor, • Maintains a professional and courteous attitude at all times, • Promotes the mission and values of Goodwill and the Retail division, • Performs other duties as assigned Education & Experience Requirements: • High School diploma or equivalent required Reports to Store Manager. Directly supervises retail store staff in various roles on shift; typically supervises between 4 – 12 full and part- time employees per shift REPORTS TO: Store Manager QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, & Abilities: • Complete tasks and assignments with numerous interruptions and little direct supervision, • Communicate clearly in person and on the telephone, • Provide and understand verbal instructions, • Strong supervisory and customer service skills, • Strong marketing and merchandising ability with knowledge of clothing and fashion trends, • Commitment to team building and improvement processes Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. WORK ENVIRONMENT: Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offers a wide range of benefits to employees! Click here for more info:

Job Description Senior Director of Retail $110,000-140,000 with bonus eligibility JOB SUMMARY The Senior Director of Retail has a strategic role responsible for leading the vision, performance, and alignment of the organization’s retail operations. Overseeing donation processing, merchandising, sales, customer experience, and talent development, this role drives innovation, financial stewardship, and cross-functional collaboration. With both strategic foresight and operational agility, the Senior Director influences organizational direction, positions retail as a catalyst for mission advancement and sustainable growth, and partners with leaders across eCommerce, Operations & Sustainability, and other departments to align retail with long-term strategy. ESSENTIAL DUTIES & RESPONSIBILITIES Strategic Leadership & Planning • Provide organizational-level leadership and oversight for all retail operations, ensuring alignment with mission, financial goals, and community impact., • Develop and execute strategies that drive 8–12% year-over-year sales growth, leveraging data and market insights., • Ensure production targets are consistently met across the organization, maintaining 100% achievement, while sustaining textile sell-through rates at or above 50% to guarantee high-quality merchandise and support a 5% increase in average transaction value. Drive company-wide round-up participation to a minimum of 40%, reinforcing our commitment to community support and engagement., • Develop and manage multi-million-dollar budgets, analyze financial performance, and drive profitability through data-informed decision-making, maintaining financial performance within ±5% of budget., • Contribute to organization-wide strategic planning and policy development, launching at least 2 major initiatives annually to enhance efficiency or customer experience., • Lead execution of organizational initiatives by identifying trends, proposing solutions, and driving results with urgency and ownership., • Oversee store performance, implementing strategies to improve productivity, customer satisfaction, and revenue; achieve 10%+ improvement in underperforming stores within 90 days., • Build and lead a high-performing team culture focused on innovation, accountability, and continuous improvement., • Strengthen leadership pipeline through coaching, training, and succession planning; increase internal promotion rates year-over-year., • Ensure consistent, high-quality customer service across all locations; reduce complaints annually through proactive training and resolution., • Ensure 100% compliance with safety, loss prevention, and company policies through audits, training, and proactive risk mitigation., • Foster strong partnerships with internal stakeholders including Finance, eCommerce, Operations & Sustainability, and other departments to align retail strategies., • High School diploma/GED is required; a bachelor’s degree in business, retail management, or related discipline is strongly preferred, • Minimum of 8–10 years of progressive retail leadership experience, including multi-unit management, strategic planning, and executive-level decision-making., • Direct supervision of the Merchandising Manager and Regional Directors, • Visionary leadership with the ability to translate strategic goals into operational success., • Executive presence with the ability to influence, inspire, and align diverse stakeholders., • Strong financial acumen, including budgeting, forecasting, and performance analysis., • Demonstrated ability to build and sustain collaborative relationships across departments and organizational levels., • High level of initiative, with a proactive approach to innovation, problem-solving, and execution., • Skilled in coaching and developing high-performing, cross-functional teams., • Excellent communication, negotiation, and interpersonal skills., • Proficient in Microsoft Office Suite and retail management systems., • Deep understanding of merchandising principles, customer engagement, and market dynamics. Sedentary Lifting to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and files. Walking and standing are occasionally required. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. Heavy Lifting up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned in advance. In some cases, travel may be unplanned. None Up to 25% of working time Up to 50% of working time Up to 75% of working time More than 75% of working time Must have access to personal vehicle Company vehicle to be provided for business related travel. Required to operate vehicle in safe and lawful manner and according to company policy WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quiet. X Moderate The position involves possible exposure to moving mechanical parts, wet or humid environments, fumes or airborne particles, and outdoor weather conditions. The noise level is usually moderate. High Employee often works near moving mechanical parts. The employee often works in wet, humid, or outdoor conditions and may be exposed to fumes or airborne particles. Employees occasionally work at heights and may face electrical shock or vibration risks. The noise level is usually loud. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description Truck Driver - Class A (CDL) Base Pay Rate: $ 26.00 Compensation above base pay rate may be offered based on relevant work experience Reporting Location : 2701 Wilmarco Avenue Baltimore, MD 21223 Brief Description: Transports merchandise to and from stores and donation collection sites per a regular schedule or as needed; Operates trucks and trailers in a safe manner reporting all incidents/accidents in a timely manner and according to policy; Performs pre- and post-trip inspections of trailers and necessary documentation; Communicates accidents and breakdowns to Transportation Manager and assists repair crew as necessary; Drops off and picks up tractor trailers from routine maintenance sites as requested; Loads and unloads trucks and properly stores and/or stages materials; Has working knowledge of transportation/warehouse/distribution operations; Able to prioritize and complete tasks and assignments with numerous interruptions and little direct supervision; Understands and can operate warehouse equipment including tractor trailers and manual and electric pallet jacks in a safe manner; Effectively communicates and able to interact with a diverse workforce; Maintains a professional and courteous attitude at all times. Completes other duties assigned. Other Requirements: Contingent on license verification, DOT physical and other standard pre-employment requirements. Must have or be able to obtain a current DOT physical. Education and/or Experience Requirements: High School diploma or equivalent; 1 year of commercial driver experience preferred Hours Requirement: Must be able to work flexible hours including nights and weekends Physical Requirements: Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons Working Conditions: May be exposed to moving mechanical parts, outdoor weather conditions and airborne particles including dust and fumes. The noise level is usually moderate. Position reports to: Transportation Manager Driver’s License and/or Reliable Transportation Requirement: Must have a valid and unrestricted commercial driver’s license (CDL) class A; Must have or be able to obtain a current DOT physical; Operates company vehicle. EOE/MFDV Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description Retail Associate Catonsville • Part Time $16.00 / HR Weekend availability (both Saturday and Sunday) is an essential requirement of this role to be fully staffed to meet customer demand. Reliable transportation for each scheduled shift is highly important. Job Summary The Retail Associate plays a versatile and essential role in daily store operations. Responsibilities may vary depending on the needs of the day or week and include customer service, donation intake, merchandise production, and sales floor support. This position requires flexibility, a commitment to quality service, and the ability to perform all store functions as needed. Essential Duties & Responsibilities • Provide a warm, professional greeting to donors and customers., • Assist donors with unloading items from vehicles, issue donation receipts, and maintain accurate donor logs., • Deliver exceptional customer service by answering questions and helping., • Evaluate the quality of donated merchandise and pre-sort items for salvage or sale., • Load and unload materials from pallets, bins, or trucks., • Open containers and sort materials into appropriate categories., • Operate equipment properly and safely, including POS, pallet jacks, pallet stackers, and forklifts (if certified)., • Move merchandise throughout the store to support operational needs., • Perform daily and nightly recovery of the sales floor and backroom areas., • Sort, price, and tag donated hardline goods for sales floor placement, ensuring merchandise quality., • Meet production expectations for textiles and hard goods in assigned roles., • Accurately operate a cash register, provide excellent customer service, and promote mission-related fundraising (e.g., round-up campaigns)., • Maintain cleanliness and organization during stocking and downtime across all roles., • Adhere to safety protocols and housekeeping standards., • Demonstrate a professional, adaptable, and team-oriented attitude., • Uphold and promote the mission and values of Goodwill., • High school diploma or equivalent preferred Must be able to read clothing tags and other labels in English. To successfully perform this role, the individual must be able to carry out each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities • Ability to manage tasks with frequent interruptions and minimal supervision., • Clear and effective communication skills, both in person and over the phone., • Ability to follow verbal instructions accurately., • Strong commitment to teamwork and continuous improvement. Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: NONE WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

The Production Lead plays a key role in supporting the daily operations of the retail store by assisting the Store Manager in achieving production goals. Assist the Store Manager in planning and organizing daily production activities. Monitor and support associates in meeting individual and team pro

Job Description Textile Production Associate Eastpoint • Full Time $16.00 / HR Weekend availability (both Saturday and Sunday) is an essential requirement of this role to be fully staffed to meet customer demand. Reliable transportation for each scheduled shift is highly important. JOB SUMMARY: The Textile Production Associate is responsible for preparing, sorting, tagging, and hanging donated apparel and textiles for placement on the sales floor. This position also supports customer service efforts by engaging with customers and upholding a high standard of service, while contributing to the overall success of store operations. ESSENTIAL DUTIES & RESPONSIBILITIES: • Sorts, prices, tags, and hangs donated goods in preparation for sales floor placement, • Utilizes POS system to select proper price per pricing structure, • Evaluates merchandise quality and identifies items suitable for salvage, • Achieves daily production benchmarks as follows:, • 550 units per day for standard sorting, tagging, and hanging, • 750 units per day when working with pre-sorted clothing, • Or meets team-based production targets as designated by management, • Conducts daily and end-of-day recovery tasks to maintain a clean, organized sales floor, • Provides prompt and courteous assistance to customers, answering questions and addressing concerns, • Adheres to all safety, cleanliness, and housekeeping protocols, • Demonstrates a professional, flexible attitude and a willingness to assume varied responsibilities as needed, • Upholds and promotes the mission and core values of Goodwill, • High school diploma or equivalent preferred Must be able to read clothing tags in English. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to complete tasks efficiently with minimal supervision and frequent interruptions, • Strong verbal communication skills, both in-person and over the phone, • Ability to follow verbal and written instructions accurately, • High attention to detail and consistent focus on meeting production expectations Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: None Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned. WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: EOE. Including Disability/Vets

Job Description Textile Production Associate Catonsville • Full Time $16.00 / HR Weekend availability (both Saturday and Sunday) is an essential requirement of this role to be fully staffed to meet customer demand. Reliable transportation for each scheduled shift is highly important. JOB SUMMARY: The Textile Production Associate is responsible for preparing, sorting, tagging, and hanging donated apparel and textiles for placement on the sales floor. This position also supports customer service efforts by engaging with customers and upholding a high standard of service, while contributing to the overall success of store operations. ESSENTIAL DUTIES & RESPONSIBILITIES: • Sorts, prices, tags, and hangs donated goods in preparation for sales floor placement, • Utilizes POS system to select proper price per pricing structure, • Evaluates merchandise quality and identifies items suitable for salvage, • Achieves daily production benchmarks as follows:, • 550 units per day for standard sorting, tagging, and hanging, • 750 units per day when working with pre-sorted clothing, • Or meets team-based production targets as designated by management, • Conducts daily and end-of-day recovery tasks to maintain a clean, organized sales floor, • Provides prompt and courteous assistance to customers, answering questions and addressing concerns, • Adheres to all safety, cleanliness, and housekeeping protocols, • Demonstrates a professional, flexible attitude and a willingness to assume varied responsibilities as needed, • Upholds and promotes the mission and core values of Goodwill, • High school diploma or equivalent preferred Must be able to read clothing tags in English. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to complete tasks efficiently with minimal supervision and frequent interruptions, • Strong verbal communication skills, both in-person and over the phone, • Ability to follow verbal and written instructions accurately, • High attention to detail and consistent focus on meeting production expectations Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: None Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned. WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE/MFDV Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description Textile Production Associate York Road • Full Time $16.00 / HR JOB SUMMARY: The Textile Production Associate is responsible for preparing, sorting, tagging, and hanging donated apparel and textiles for placement on the sales floor. This position also supports customer service efforts by engaging with customers and upholding a high standard of service, while contributing to the overall success of store operations. ESSENTIAL DUTIES & RESPONSIBILITIES: • Sorts, prices, tags, and hangs donated goods in preparation for sales floor placement, • Utilizes POS system to select proper price per pricing structure, • Evaluates merchandise quality and identifies items suitable for salvage, • Achieves daily production benchmarks as follows:, • 550 units per day for standard sorting, tagging, and hanging, • 750 units per day when working with pre-sorted clothing, • Or meets team-based production targets as designated by management, • Conducts daily and end-of-day recovery tasks to maintain a clean, organized sales floor, • Provides prompt and courteous assistance to customers, answering questions and addressing concerns, • Adheres to all safety, cleanliness, and housekeeping protocols, • Demonstrates a professional, flexible attitude and a willingness to assume varied responsibilities as needed, • Upholds and promotes the mission and core values of Goodwill, • High school diploma or equivalent preferred To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to complete tasks efficiently with minimal supervision and frequent interruptions, • Strong verbal communication skills, both in-person and over the phone, • Ability to follow verbal and written instructions accurately, • High attention to detail and consistent focus on meeting production expectations Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: None Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned. WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: EOE. Including Disability/Vets

Valid forklift certification and experience operating sit-down, stand-up, or reach forklifts. We are looking for a skilled and safety-conscious Forklift Operator to join our warehouse or logistics team. The ideal candidate will be responsible for operating forklifts and other warehouse equipment to

The Textile Production Associate is responsible for preparing, sorting, tagging, and hanging donated apparel and textiles for placement on the sales floor. Achieves daily production benchmarks as follows:. Or meets team-based production targets as designated by management.

Under direct supervision, the housekeeper maintains building interiors ensuring cleanliness, orderliness and attractive conditions are maintained in the assigned areas according to set tasks and frequencies; may be required to move furniture and equipment.ESSENTIAL DUTIES & RESPONSIBILITIES:.Cleans

Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: . Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern

Make an impact in the role of Goodwill Job Coach to perform responsibilities as a Job Coach.

Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: . Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern

The Admin Assistant/Receptionist plays a crucial role in ensuring the smooth and efficient operation of the office environment. Proven experience in an administrative or receptionist role. Together, these skills ensure the Admin Assistant/Receptionist can support the team dynamically and maintain a

The Jewelry Associate is responsible for sorting, evaluating, and identifying all jewelry donations received at Goodwill.Utilizing knowledge of current trends, brands, materials, and market value, this role accurately categorizes and prepares items for sale on our eCommerce platform, ShopGoodwill.Th

We are seeking a dependable and hardworking Warehouse Worker to join our team.The ideal candidate will be responsible for receiving, storing, and distributing materials, tools, equipment, and products within the warehouse, ensuring efficiency and accuracy in all operations.

The Admin Assistant/Receptionist plays a crucial role in ensuring the smooth and efficient operation of the office environment. Proven experience in an administrative or receptionist role. Together, these skills ensure the Admin Assistant/Receptionist can support the team dynamically and maintain a

Be attentive to turnover, encouraging positive movement for employees, whether inside or outside Goodwill. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Goodwill regularly partners with local, state and federal governme

Job Description JOB SUMMARY: As a part-time Account Representative, you will sell our services to prospective clients, build existing client relationships. In sales capacity, you will market to clients by phone and make appointment for the Manager. Participate in networking events. Attend Sales appointments as directed ESSENTIAL DUTIES & RESPONSIBILITIES: • Conduct sales calls to generate new business., • Follow-up with cold calls on missed potential business, • Market to revive inactive accounts, • Enter thirty cold calls a day into Breezy Leads CRM., • Establish and maintain a working relationship with the business community, through phone, business visits, civic organization functions and job fairs., • Provides follow-up to employer in the form of phone calls and/or visits to job sites as needed, • Maintain accurate and timely information in the sales management database, • Have knowledge of and follows Employment Standards Act, Human Rights Code, ADA, income maintenance and any other standards that impact on the customer’s job placement, • Other duties as assigned The description above is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon location needs. EDUCATION AND/OR EXPERIENCE: • Associate’s degree in business, marketing, human resources or another related field preferred, • Two years’ experience required in the sales staffing industry preferred, • Two year's experience required in business to business sales CERTIFICATES, LICENSES, REGISTRATIONS: • Drivers License and a fully insured vehicle QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to communicate on the telephone, • Ability to write, read, hear and speak, • Ability to complete tasks with numerous interruptions, • Ability to use a computer, • Ability to work with little direct supervision, • Compassion and respect for people with special needs and the ability to earn their confidence PHYSICAL REQUIREMENTS: Occasionally lifting and/or carrying objects weighing up to 20 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. WORK ENVIRONMENT: General office environment. The noise level is usually quiet REPORTS TO: Manager on duty EOE/MFDV

Job Description JOB SUMMARY: The Early Head Start Teacher’s Aide will provide comprehensive services to children in the areas of cognition, physical, social and emotional development in a clean, safe classroom or home setting promoting family engagement. Adhere to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. ESSENTIAL DUTIES & RESPONSIBILITIES: • Assists teachers in maintaining a classroom environment and curriculum to Maryland Department of Education (MSDE) and Head Start standards., • Assists teachers in developing a daily/weekly classroom lesson plans., • Assists teachers in completing daily health and safety checks conducting regular fire drills and proper maintenance of equipment, documenting all injuries, hazards and incidents., • Assists Teachers in completing daily anecdotal notes and observations., • Assists in tracking daily sign in/out sheets, • Ensures hygiene routines are maintained such as toileting procedures, diaper change, teeth brushing and hand washing., • Supervises and monitors children’s activities in the classroom and outdoor play areas., • Assist in the daily serving of snacks and meals promoting family serving style., • Assists in conducting classroom inventory and prepare list of needed supplies., • Participate in ongoing training and development, case review, staff and individual supervision meetings., • Assist with recruitment and enrollment and attending community outreach events., • Assists teachers in conducting home visits and teacher conferences., • High School Diploma or equivalent required; Associate’s degree in Early Childhood Education or related field preferred., • 45 hour Infant and Toddler Certificate required within 6 months of hire, • 90 hour Child Care Certificate within 6 months of hire, • Infant and Toddler CDA within 6 months of hire, • Pre-employment Early Head Start CJIS criminal background investigation clearance required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability and desire to work with infants, toddlers and preschoolers., • Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately., • Ability to communicate effectively and positively with parents, children, staff, supervisor and general public., • Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community., • Ability to involve the parent in working with his/her child., • Ability to follow through on instructions as they pertain to classroom management., • Ability to implement the activity plans for infants, toddlers, and preschoolers. Medium: Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 25% of working time WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: EOE. Including Disability/Vets

Job Description JOB SUMMARY: Provide comprehensive services to children in the areas of cognition, physical, social and emotional development in a clean, safe classroom or home setting promoting family engagement. Adhere to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. In addition to the classroom caseload, the EHS Lead Teacher will contribute to the planning and implementation of a developmentally appropriate educational program in the Early Head Start Centers. ESSENTIAL DUTIES & RESPONSIBILITIES: • Collaborates with the Child Development Specialist to ensure smooth Center operations., • Demonstrates accountability and initiative; identifies opportunities/goals for the Center., • Promotes teamwork and enthusiasm., • Provides oversight of Center operations in the absence of Preschool Director ensuring the daily continuity of operations within the Center, which includes but not limited to maintaining appropriate classroom ratios, breaks and playground schedules., • Conducts developmental screenings and family needs assessments., • Identifies and refers children with special needs for supportive services., • Maintains safe and effective classroom environment and ensures adherence to curriculum of Maryland Department of Education (MSDE) and Head Start standards., • Develops daily/weekly classroom lesson plans., • Completes daily health and safety checks conducting regular fire drills and proper maintenance of equipment, documenting all injuries, hazards and incidents., • Completes daily anecdotal notes and observations, inputting information into MyHeadStart or Teaching Strategies GOLD database systems., • Tracks daily sign in/out sheets and compiles weekly attendance reports and CACFP meal counts., • Maintains record management standards ensuring child/family files have required and updated documentation., • Ensures hygiene routines are maintained such as toileting procedures, diaper change, teeth brushing and hand washing., • Supervises and monitors children’s activities in the classroom and outdoor play areas., • Assist in the daily serving of snacks and meals promoting family serving style., • Conduct classroom inventory and prepare list of needed supplies., • Participates in ongoing training and development, case review, staff and individual supervision meetings., • Assists with recruitment and enrollment, engaging service provider agencies and attending community outreach events., • Conducts home visits and teacher conferences., • Support program operations during extended day hours to ensure compliance with Early Head Start grant requirements, including the provision of services for qualifying families requiring up to 10-hour days, • Provides families with developmentally appropriate activities and information to address child’s needs, guidance on home safety, nutrition, effective discipline and constructive play activities., • Links families with community resources serving as a liaison., • Coordinates social, educational, community and volunteer activities with parents and families., • High School Diploma or equivalent required; Associate’s degree in Early Childhood Education or related field preferred., • 45 hour Infant and Toddler Certificate required, • 90 hour Child Care Certificate required, • Infant-Toddler Child Development Associate (CDA) certification required within 90 days after hire, • 9 hours Communications certification preferred, • Current Infant/toddler CPR, First Aid Certificate required within 90 days after hire, • Current Universal Precaution Certificate required, • Pre-employment Early Head Start CJIS criminal background investigation clearance required, • Pre-employment physical and tuberculosis screen clearance per Early Head Start guidelines required • The Early Head Start program operates extended day hours, Monday through Friday, from 7:30 a.m. to 5:30 p.m. to meet grant requirements and the needs of enrolled families, • While the standard work schedule is based on a 7.5-hour workday, schedules may vary depending on program needs., • Extended hours coverage is assigned based on operational needs, which may fluctuate depending on child attendance and enrollment, • Flexibility in scheduling is required to ensure appropriate coverage during extended care hours SCOPE OF SUPERVISION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability and desire to work with infants, toddlers and preschoolers., • Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately., • Ability to communicate effectively and positively with parents, children, staff, supervisor and general public., • Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community., • Ability to involve the parent in working with his/her child., • Ability to follow through on instructions as they pertain to classroom management., • Ability to implement the activity plans for infants, toddlers, and preschoolers. Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 50% of working time WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: EOE. Including Disability/Vets

Job Description JOB SUMMARY: The Early Head Start Teacher’s Aide will provide comprehensive services to children in the areas of cognition, physical, social and emotional development in a clean, safe classroom or home setting promoting family engagement. Adhere to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. ESSENTIAL DUTIES & RESPONSIBILITIES: • Assists teachers in maintaining a classroom environment and curriculum to Maryland Department of Education (MSDE) and Head Start standards., • Assists teachers in developing a daily/weekly classroom lesson plans., • Assists teachers in completing daily health and safety checks conducting regular fire drills and proper maintenance of equipment, documenting all injuries, hazards and incidents., • Assists Teachers in completing daily anecdotal notes and observations., • Assists in tracking daily sign in/out sheets, • Ensures hygiene routines are maintained such as toileting procedures, diaper change, teeth brushing and hand washing., • Supervises and monitors children’s activities in the classroom and outdoor play areas., • Assist in the daily serving of snacks and meals promoting family serving style., • Assists in conducting classroom inventory and prepare list of needed supplies., • Participate in ongoing training and development, case review, staff and individual supervision meetings., • Support program operations during extended day hours to ensure compliance with Early Head Start grant requirements, including the provision of services for qualifying families requiring up to 10-hour days., • Assist with recruitment and enrollment and attending community outreach events., • Assists teachers in conducting home visits and teacher conferences., • High School Diploma or equivalent required; Associate’s degree in Early Childhood Education or related field preferred., • 45 hour Infant and Toddler Certificate required within 6 months of hire, • 90 hour Child Care Certificate within 6 months of hire, • Infant and Toddler CDA within 6 months of hire, • Pre-employment Early Head Start CJIS criminal background investigation clearance required • The Early Head Start program operates extended day hours, Monday through Friday, from 7:30 a.m. to 5:30 p.m. to meet grant requirements and the needs of enrolled families, • While the standard work schedule is based on a 7.5-hour workday, schedules may vary depending on program needs., • Extended hours coverage is assigned based on operational needs, which may fluctuate depending on child attendance and enrollment, • Flexibility in scheduling is required to ensure appropriate coverage during extended care hours SCOPE OF SUPERVISION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability and desire to work with infants, toddlers and preschoolers., • Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately., • Ability to communicate effectively and positively with parents, children, staff, supervisor and general public., • Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community., • Ability to involve the parent in working with his/her child., • Ability to follow through on instructions as they pertain to classroom management., • Ability to implement the activity plans for infants, toddlers, and preschoolers. Medium: Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 25% of working time WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: EOE. Including Disability/Vets

Job Description E-Commerce Processor Full-Time $17.50 JOB SUMMARY: Our eCommerce operation is divided into multiple departments. We are currently seeking team members with a specific passion, and knowledge for 1 or more of the following: *Jewelry, Instruments, Artwork, Books, Comics, Vintage Records, Electronics or Collectibles and/or are familiar with designer fashion brands This position will be responsible for identifying items by specific category and prepares them for listing on our Ecommerce website, Shopgoodwill.com/md ESSENTIAL DUTIES & RESPONSIBILITIES: • Sorts through unique items and products with the ability to identify specific items, designers and maker’s marks through use of web-based research and collaboration., • Authenticate, evaluate, research, and prepare a variety of items for online listings by creating accurate brief product descriptions., • Meets or exceeds daily production goals., • Maintains compliance with all safety and housekeeping practices., • Promotes the mission and values of Goodwill., • High School diploma or equivalent required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to complete tasks and assignments with numerous interruptions and little direct supervision, • Computer aptitude and research skills required, • Ability to communicate clearly in person and on the telephone, • Ability to understand verbal instructions, • Attention to detail and diligence to meet daily production goals Sedentary Lifting up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and files. Walking and standing are occasionally required. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. X Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. Heavy Lifting up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. None Up to 25% of working time Up to 50% of working time Up to 75% of working time More than 75% of working time Must have access to personal vehicle Company vehicle to be provided for business related travel WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quite. Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. High Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employee is occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. REPORTS TO: Manager on Duty Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: EOE. Including Disability/Vets

Promotes the mission and values of Goodwill and the Retail division.

We’re looking for a Goodwill Retail Associate to perform responsibilities as a Retail Associate.

Goodwill Industries of the Chesapeake offers a wide range of benefits to employees! Click here for more info: . Promotes the mission and values of Goodwill and the Retail division.