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SUMMARY OF POSITION KARL STORZ Veterinary Endoscopy America (KSVEA) has been the leader in minimally invasive surgical equipment for over 30 years. Bringing with us eight decades of excellence developed in the human medicine market; this standalone veterinary organization seeks to support veterinarians in expanding the use of minimally invasive surgery and elevating the standard of care for all veterinary patients. KSVEA offers a mixture of products shared with human medicine and those designed specifically for veterinary applications to maximize efficiency in our market space. KSVEA focuses on training and product quality in an effort to partner with leading edge veterinarians creating win-win scenarios. This position will cover the East Territory. (Washington DC, Maryland, New Jersey, Delaware, and New York City / Long Island). Preferred to live in New York, New Jersey or Baltimore. It is required you live in one of the noted cities. This role is supporting our Veterinary Medicine specialty and will work on commission. Draw will also be provided. The Account Manager (Sales Executive) is a professional sales representative whose primary purpose is the presentation, promotion, and sale of specific KARL STORZ products to the veterinary community while maintaining company goodwill and providing excellent service. The Account Manager will interface closely with all customers, top doctors, corporate accounts, distributors, and all members of KSVEA staff to develop ways to capture an increasing share of this fast-growing veterinary endoscopy market. Significant travel (50%-80%) is required to include weekend travel. RESPONSIBILITIES: Hired individual will support the following key procedures: GI endoscopy, Laparoscopy, Otoscopy, & Bronchoscopy. Our Account Executive will have primary focus in companion animals (primary canine) but also support large animal, research, avian & exotics. Customer base includes university teaching centers, corporate groups, zoos /aquariums, & GPs. • Satisfactorily complete an in-house and field training program., • Sell and support video imaging, vessel sealing, laser, scopes, & instruments., • Demonstrate increasing levels of selling skills, product knowledge, and territory management., • Perform effective territory management that generates sales growth, develops new leads maintains current business, and increases market share. This includes consulting with customers, preparing quotations and then in-servicing equipment at the customer site after delivery., • Develop an effective teamwork relationship with other Account Managers, Associate Account Managers, back-office personnel, and Sales and Marketing management., • Maintain and update territory records of customers and contacts in SalesForce (KSVEA’s CRM tool)., • Maintain an office system of training material, product information, sales and territory records and other pertinent materials that will always be the property of KSVEA. Effectively monitor and communicate competitive activity to Sales and Marketing management., • Effectively utilize and manage the territory expense budget in a responsible manner., • Maintain territory inventory at the appropriate level and be responsible for all documentation regarding the sale, transfer or return of these materials., • Complete all administrative reports that may be required by management in an accurate and timely manner., • Attend training courses, meetings, seminars, trade shows and other company functions as required by management., • Regular attendance is an essential job function., • Will spend part of his/her time as a member of continuous improvement teams undertaking projects and seeking ways to improve the quality of KSVEA’s products and services, as assigned. KNOWLEDGE, SKILLS & ABILITIES: • The successful candidate will be an entrepreneurial and highly self-motivated problem solver., • Must possess the ability to think analytically and derive methods to enhance the sales and image of KSVEA., • Excellent written and verbal communication skills are a must., • Organizational skills including the ability to plan effectively, prioritize a variety of tasks, and meet deadlines are critical., • Computer literacy is required., • Interpersonal skills, including the ability to problem solve, and resolve conflicts are critical., • A valid driver’s license is required., • Strong preference for bilingual Spanish. KARL STORZ VETERINARY ENDOSCOPY AMERICA QUALIFICATIONS • Bachelor’s degree in a scientific or business-related concentration., • A minimum of four to five years of previous direct sales experience, preferably selling in a medical/operating room environment, and preferably capital equipment., • Verifiable sales achievements/performance, • Majority of sales about 100% quota., • Ability to lift 40lbs., • Flexible scheduling with the ability to travel between 50% and 80% including some weekends as assigned by Management. #LI-MN1

We are seeking a dependable and hardworking Warehouse Worker to join our team. The ideal candidate will be responsible for receiving, storing, and distributing materials, tools, equipment, and products within the warehouse, ensuring efficiency and accuracy in all operations.

Goodwill Industries of the Chesapeake offers a wide range of benefits to employees! Click here for more info: . Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Easter

Job Description Material Handler Forklift Operator $16.00 JOB SUMMARY: Proper baling of materials and donated goods. Safe and efficient operation of warehouse equipment such as manual hand jacks, electrical hand jacks and forklifts. Maintain a professional and courteous attitude at all times. Flexibility to assume new job responsibilities as needed. Commitment to improvement and team building. ESSENTIAL DUTIES & RESPONSIBILITIES: • Loads and unloads materials onto or from pallets, bins or trucks, • Properly bales materials and donated goods, • Safe operation of warehouse equipment including balers, manual hand jacks, electrical hand jacks and forklifts; Responsible for maintenance and proper storage of equipment; Report and document accidents according to procedures, • Stacks or assembles materials into bundles, bands bundles together using baling equipment, • Opens containers and sorts material into categories, • Attaches identifying tags or labels to materials or marks information on containers, bins or bales, • Maintains a clean work environment responsible for daily cleaning duties such as sweeping, cleaning equipment with rags, cleaning outside trailer yard, lunch room, bathrooms and other common areas as assigned To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to read and comprehend simple instructions and short correspondence; Ability to write simple correspondence; Ability to communicate information orally; Ability to hear, • Ability to perform basic math such as addition and subtraction, • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram from Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. WORK ENVIRONMENT: Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employee is occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description Facilities Director $99,038-$123,798 Job Summary The Facilities Director provides strategic leadership and operational oversight for all maintenance, repair, and construction activities across company facilities. This role manages budgets, supervises maintenance personnel, coordinates with contractors, and ensures all properties are safe, functional, and compliant with regulations. The Director combines technical expertise with strong leadership to deliver high-quality service and support organizational goals. Essential Duties & Responsibilities • Develop and manage annual facilities and maintenance budgets., • Participate in long-term facility planning and capital improvement projects., • Use data and metrics to inform facility needs and performance., • Oversee and prioritize completion of maintenance work orders for all facilities., • Supervise and perform repairs in electrical, carpentry, HVAC, plumbing, painting, and equipment maintenance., • Lead and manage construction, new store expansion, store relocations, store closures, and renovation projects (e.g., walls, doors, rooms)., • Implement and oversee preventive maintenance programs for HVAC and other building systems., • Coordinate required inspections and certifications (e.g., elevators, fire safety systems)., • Oversee preventative maintenance programs for HVAC and other building systems., • Conduct regular safety inspections and ensure compliance with all applicable regulations., • Coordinate required inspections and certifications (e.g., elevators, fire safety systems)., • Develop and implement emergency response plans., • Promote sustainability and energy efficiency initiatives., • Review, negotiate, and manage contracts with vendors and contractors., • Monitor contractor performance and conduct annual evaluations., • Review and recommend contractor quotes for major repairs and installations., • Ensure cost-effectiveness and quality of external services., • Supervise, train, and assign tasks to maintenance and custodial staff., • Foster a culture of accountability, collaboration, and continuous improvement., • Support staff professional development and technical training., • Supervise, train, and assign tasks to maintenance staff, ensuring deadlines and quality standards are met., • Maintain accurate records of maintenance requests, repairs, costs, tools, and compliance., • Prepare and present reports on facility operations and conditions., • Identify and utilize technologies to improve operations, such as ticketing and workorder systems, project management, and monitoring tools, • Provide emergency on-call support and respond promptly to urgent facility issues during operating days and hours, particularly for retail operations., • High School diploma or equivalent required; advanced technical education or specialized training in HVAC, electrical, plumbing, or carpentry required., • Over five years’ experience in building maintenance, including carpentry, electrical, plumbing, HVAC, and construction. Two years’ experience in HVAC preferred., • Supervises: Maintenance and Headquarters custodial staff (typically at least 2 full-time employees) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, & Abilities • Strong problem-solving and decision-making skills., • Ability to read and interpret work orders, blueprints, and technical documents., • Proficient in routine and advanced maintenance tasks., • Effective time management and prioritization skills., • Knowledge of safety regulations and compliance standards., • Ability to purchase and manage tools, equipment, and supplies efficiently. Lifting to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: More than 75% of working time Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned. For positions requiring travel, employees must have access to own transportation. WORK ENVIRONMENT: High Employees are regularly exposed to moving mechanical parts. Employees are frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employees are occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. Localized travel throughout territory up to 90% of working time. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description Retail Store Manager IV (SM4) Base Pay Rate: 58, 465.13 Compensation above base pay rate may be offered based on relevant work experience. Bi-lingual in Spanish highly preferred. JOB SUMMARY: The Store Manager IV is directly responsible for the operation of a Goodwill retail store in accordance with organizational policies, procedures and standards. This includes processing of all donations by category for resale or salvage sales, effective staff management, and achieving sales and production goals. The Store Manager III demonstrates a positive attitude, excellent customer service and team building through promoting the mission and vision of Goodwill within the organization and the community. Typically responsible for a large Band 4 store with annual sales of $1.5 million and $2 million. Employment is contingent on criminal background check. ESSENTIAL DUTIES & RESPONSIBILITIES: Store Operations • Manages the retail store engaged in the resale of donated goods ensuring budgeted sales and production goals are met while controlling expenses, • Manages daily production goals ensuring products is put on the sales floor in a timely manner; Performs weekly Kaizen audits, • Appraises and prices house wares and furniture with the intent of making the most monetary value; Reports donation deficiencies to retail operations in a timely manner and partners for deliveries before supplies run out; Oversees quality of goods going to the sales floor, • Manages quality of goods ensuring pricing and grading standards are followed, • Oversees and ensures compliance of all store salvaging in proper contains; Partners with Recycling Center on store pick-ups, • Maintains merchandising guidelines through colorization and classification of store inventory, • Creates seasonal displays to enhance image and promote merchandise resulting in additional sales, • Reconciles cash with sales receipts, keeps operating records and prepares a daily record of transactions for accounting; Completes required paperwork accurately, neatly and submits within established timeframe; Makes bank deposits and exchanges change as needed, • Plays an active role in risk management, reporting known or suspected security and/or theft concerns, • Answers customer’s complaints or inquires and resolves appropriately, providing feedback to Sales Director; Ensures customers are treated in a fair, courteous and efficient manner by store staff, • Responsible for full-service staff management including interviewing, hiring and training employees; Responsible for performance management, disciplinary actions and terminations with guidance from Sales Director and Human Resources; Typically oversees a staff of 12+ employees (full and part time), • Plans and prepares work schedule and assigns employees to specific duties to maximize efficiency, • Monitors, reviews, processes and submits payroll in a timely manner; Ensures employees records time worked accurately, • Maintains a safe environment; Investigates all accidents/injuries and documents according to established policy, • Conducts monthly staff meetings promoting communication and feedback, • High School diploma or equivalent required, • Four years of retail or related management experience at the Assistant Manager level or above required. Goodwill retail management experience (Lead Cashier and above) may be substituted for Store Manager experience, • Reports to District Manager, • Directly supervises retail store staff in various roles; Typically a staff of 12- 25 full and part time employees To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Basic computer skills with working knowledge of Microsoft Office products including Word and Excel; Basic knowledge of the internet including how to search and send/receive email, • Strong interpersonal skills with the ability to effectively communicate to diverse populations, • Strong customer services skills with the ability to think quickly and resolve conflicts, • Strong marketing and/or merchandising ability, • Basic knowledge of clothing and fashion trends with the ability to create appealing displays, • Ability to apply sound judgment when making decisions across a variety of situations Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Up to 50% of working time Must have access to personal vehicle WORK ENVIRONMENT: Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE/MFDV Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description JOB SUMMARY: The Special Education Instructor provides support to all students and teachers with Special Education needs. Responsible for identification of student for special education services. Develops all IEPs and 504s, progress monitoring and reporting, and serves as resource expertise to Teaching staff. Serves as Instructor and holds the primary responsibility for the implementation and development of The Excel Center curriculum and the success of its students. We seek Instructors who are committed to continuously improving curriculum and instruction through collaboration as part of a team. The Instructor will facilitate learning for students attending the Excel Center, meeting students “where they are”. He/she employs a student-centered approach effectively tailoring the instructional strategies to the individual student's’ needs approaching instruction with grit, creativity, and innovation. Strategies may include but are not limited to direct instruction, one-on-one instruction, seminars, self-paced lessons, and online learning environments. Instructors employ high impact instructional practices and motivational techniques. The position will work with the instructional team in meeting the educational objectives and adhering to Maryland State Standards. ESSENTIAL DUTIES & RESPONSIBILITIES: • Identify students for special education services and utilize proper channels for delivering services ;, • Develop IEPs and 504s in compliance with State requirements;, • Monitor student progress and implementation of IEPs and 504s ;, • Maintain accurate and compliant student records in SIS ;, • Communicate accommodations/modifications and student needs to teachers, coaches and staff;, • Develop and provide professional development series related to Special Education to staff., • Coordinate and deliver required health screenings, • Can have paraprofessionals help with extra tutoring, do push ins, • Can teach remedial english/math; can teach two classes, IEP caseload., • Implement curricula and activities to meet academic standards; build lessons around student needs, including online learning tools and content., • Design and implement assessments that measure progress toward academic standards; be accountable for students mastery of Maryland Academic Standards., • Track and analyze classroom data; use attendance and assessment data to refine curriculum and inform instructional practices to achieve learning goals., • Focus constantly on student learning; think critically and strategically to respond to specific student learning needs across ability levels., • Participate in collaborative curriculum development, grade-level activities, and school-wide functions aimed at improving student retention, productivity, school culture, and new student orientation., • Communicate student progress effectively with students and colleagues; collaborate with staff to ensure student success., • Work with coaches and leadership staff to support students’ progress toward graduation and postsecondary planning., • Attend all team and professional development meetings., • Bachelor’s degree in subject specialty required., • Minimum of 2 years teaching experience required., • Minimum of 2 years Special Education teaching required., • Current MSDE Teaching Certification in subject specialty required, dual licensure preferred., • Experience working with high school curriculum preferred., • Experience working with adult students in urban, nontraditional, and/or in adult education setting highly preferred., • Current Maryland Teaching License required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Has working knowledge of computer programs to perform clerical tasks: Google applications (specifically Gmail), Excel, Word and Internet Explorer., • Mastery of and enthusiasm for academic subjects., • Strong analytical and problem-solving skills; ability to analyze data for informed decision making., • Strong communication skills; ability to communicate direct feedback in a compelling way that empowers teachers to make immediate improvements to instruction., • Ability to work well in a team; ability to bridge and enhance professional learning communities., • Ability to create, monitor, and maintain systems that enhance organizational efficiency., • Ability to thrive in a fast-paced, entrepreneurial environment; flexible, able to work autonomously as well as take direction as needed., • Effective presentation skills accompanied with inspiring stage presence., • Has working knowledge of computer programs to perform clerical tasks: Google applications (specifically Gmail), Excel, Word and Chrome. X Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Up to 25% of working time Must have access to personal vehicle WORK ENVIRONMENT: X Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quiet. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: EOE. Including Disability/Vets

Job Description JOB SUMMARY: To provide comprehensive services to children in the areas of cognition, gross motor, fine motor, social and emotional development in a clean, safe, orderly and well managed environment. Create and implement a weekly and ongoing developmentally appropriate plan for a group of infant/toddlers with individualized consideration for each child. Meet Family Support Model goals and objectives. Act as an advisor and advocate for children and parents in the areas of child development, health, education, and community resources. Treat all individuals with dignity and respect and exemplify Goodwill’s commitment to helping children and families. ESSENTIAL DUTIES & RESPONSIBILITIES: • Understand and be committed to the overall philosophy of Family Support, • Maintain an appropriate welcoming environment where infants/toddlers are accepted and respected as individuals, • Implement daily plans/lessons that are developmentally appropriate for infants/toddlers with input from parents that promote positive parent/child interaction. Also adapt activities for special needs infants/toddlers. Act as a positive role model for parents and children, • Be willing and able to do aggressive outreach and recruitment. Assist in building community resources and collaborations, • Can work independently and as a team member, • Conduct and document daily observations, anecdotes, and assessments of infant/toddlers, • Attend case conferences, staff meetings, trainings, and staff development activities. Engage in monthly supervision meetings, • Conduct classroom inventory and prepare a list of needed supplies, • Assist in the daily serving of snacks/meals. Sit with families to encourage good social interaction while promoting good nutrition, • Respect culture and background of families, • Maintain open communication and encourage parent involvement. Engage parents in volunteering, community service, and other ways of contributing to program activities and services, • Assist children with toileting procedures and perform diaper duties as necessary. Also assist children with brushing teeth and other hygiene matters, • Maintain all written documentation required as dictated by licensing and EHS Performance Standards. Completes daily communication sheets, • Provide a safe, clean and orderly classroom. Visually observe children’s activities and move quickly to prevent dangerous situations, • Perform other duties as assigned EDUCATION AND/OR EXPERIENCE: • High School Diploma or equivalent required; Associate’s degree in Early Childhood Education or related field preferred., • 45-hour Child Care Certificate required, • 90-hour Child Care Certificate required, • Infant-Toddler Child Development Associate (CDA) certification required within 90 days after hire, • 9 hours Communications certification required, • Current Infant/toddler CPR, First Aid Certificate required within 90 days after hire, • Pre-employment Early Head Start CJIS criminal background investigation clearance required, • Pre-employment physical and tuberculosis screen clearance per Early Head Start guidelines required SCOPE OF SUPERVISION: • Minimal supervision provided or on an as needed basis. Monthly supervision is conducted by the supervisor as well as monthly team meetings. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately. • Ability to communicate effectively and positively with parents, children, staff, supervisor and general public., • Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community., • Ability to involve the parent in working with his/her child., • Ability to follow through on instructions as they pertain to classroom management., • Ability to maintain complete, organized and accurate files for all assigned tasks and program areas, ensuring that the files are in compliance with all Federal, State, and agency guidelines/requirements., • Ability to interpret policies, procedures, and standards to specific situations., • Ability to maintain personal composure, tactfully handle difficult situations, interpret communication correctly, behave friendly and professionally with clients and staff., • Ability to work under stressful conditions and to respond immediately to crisis situation and to balance priorities., • Ability to use independent judgement and principle of rational thinking in the decision making process. PHYSICAL REQUIREMENTS: Sedentary Lifting up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and files. Walking and standing are occasionally required. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. Heavy Lifting up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. None Up to 25% of working time Up to 50% of working time Up to 75% of working time More than 75% of working time Must have access to own transportation Company vehicle to be provided for business related travel WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quite. Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. High Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employee is occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description Retail Training Specialist Full-Time Pay Range: $62,940.77 - $78,675.96, based on qualifications and experience. JOB SUMMARY: The Retail Training Specialist is responsible for designing, delivering, and evaluating training programs that enhance the performance and development of retail associates and managers. This role ensures consistent onboarding, ongoing skill development, and alignment with company standards through engaging training sessions on customer service, sales techniques, product knowledge, and operational policies. ESSENTIAL DUTIES & RESPONSIBILITIES: • Develop onboarding and ongoing training programs for retail associates and managers, following up on completion within the first 30 days of hire., • Facilitate training sessions on One-Touch, customer service, sales techniques, product knowledge, and company policies., • Assess training effectiveness using post-training evaluations, knowledge checks, and performance metrics., • Track and report on key performance indicators (KPIs) such as production goals, average transaction value, and customer feedback before and after training interventions., • Collaborate with Store Managers and Regional Directors to identify training needs based on performance data, audits, and employee feedback., • Maintain accurate training records and generate quarterly reports on training completion rates, employee progress, and impact on store performance., • Support the rollout of new initiatives, products, and systems by creating and delivering targeted training modules with measurable adoption goals., • Coach and mentor store-level trainers or team leads, ensuring consistency in training delivery and alignment with brand standards., • Continuously improve training content based on feedback, industry trends, and business goals, updating materials quarterly to reflect current needs., • Maintain up-to-date knowledge of practices relating to job duties., • 2 years of experience in retail training; 5 years of experience in retail leadership role, • High School diploma/GED required, bachelor’s or associate degree in business, education, or a related field highly desired To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to communicate on the telephone, write, read, speak and hear, • Ability to type and use computer and software, • Ability to work with little direct supervision, • Excellent written and verbal communication to effectively train, advise, and support a diverse range of employees., • Proficiency in Microsoft Office Suite, HRIS, and learning management systems (LMS), • Strong presentation, facilitation, and interpersonal skills, • Strong organizational and time management skills Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Up to 75% of working time Must have access to personal vehicle Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned. WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description Assistant Store Manager II Full Time $18.00 - $22.50 Rate determination based on experience Welcome to Goodwill of Chesapeake, where every purchase supports our mission of empowering individuals in our community. Are you ready to advance your career in retail management? We’re seeking passionate, driven individuals to join our team as Assistant Managers! If you excel in overseeing store operations, driving sales, and providing exceptional customer service, then we want to hear from you. As an Assistant Store Manager, you’ll play a crucial role in ensuring the success of our store, directly supporting operations, and leading our team to achieve our goals. Join us as we continue Reverend John S. German’s legacy of providing “Not a charity, but a chance,” and seize the opportunities for personal and professional growth that come with it. JOB SUMMARY: The Assistant Store Manager I (ASM1) provides direct support to the manager of a Band 1 store in overall store operations in an effort to achieve sales goals while providing excellent customer service to donors and shoppers. The Assistant Store Manager I is responsible for the management of a retail store location in the absence of a Store Manager. Essential Duties & Responsibilities: • Directly supports the Store Manager in all store operations and employee supervision, • Acts as lead greeter to customers and donors and sets the standard for excellent customer service., • Assists in training, supervising, disciplining and scheduling staff and volunteers, • Assists in achieving budgeted sales goals while mitigating expenses, • Achieves production goals, • Effectively investigates all accidents and injuries, • Maintains a clean and safe environment, • Reports known or suspected security or theft problems, • Assists customers with selections and purchases; processes donated goods in preparation for stocking the sales floor, • Ensure customers are treated in a fair, courteous and efficient manner, • Assists in ensuring merchandise colorization and categorization of store inventory and maintaining adequate store inventory, • Processes donated goods in preparation for stocking the sales floor, • Maintains a professional and courteous attitude at all times, • Promotes the mission and values of Goodwill and the Retail division, • Performs other duties as assigned Education & Experience Requirements: • High School diploma or equivalent required Reports to Store Manager. Directly supervises retail store staff in various roles on shift; typically supervises between 4 – 12 full and part- time employees per shift REPORTS TO: Store Manager QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, & Abilities: • Complete tasks and assignments with numerous interruptions and little direct supervision, • Communicate clearly in person and on the telephone, • Provide and understand verbal instructions, • Strong supervisory and customer service skills, • Strong marketing and merchandising ability with knowledge of clothing and fashion trends, • Commitment to team building and improvement processes Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. WORK ENVIRONMENT: Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE/MFDV Goodwill Industries of the Chesapeake offers a wide range of benefits to employees! Click here for more info:

Job Description Life Coach - Excel Adult High School $22.37-28.54 JOB SUMMARY: The Life Coach primary role is to promote continued student engagement in the Excel Center and to serve as a student advocate. Each coach is responsible for a caseload of students, typically ranging from 65-80 students. To support student learning and productivity, coaches build relationships with students and provide resources to remove barriers from their educational progress. Coaches must understand how to triage their caseloads by managing their core responsibilities while also being responsive to student crises as they arise. Coaches also serve as substitutes for the teaching staff. This role demonstrates consistent behaviors with the Mission, Vision, and Values of Goodwill Industries of Chesapeake, Inc. ESSENTIAL DUTIES & RESPONSIBILITIES: Building Relationships • Provide support (for example, tutoring and substituting), works closely, and maintains open communication with leadership, staff, and students to support student success., • Attend all team and professional development meetings., • Become part of a reliable alliance to ensure student engagement. Tracking Student Data • Manage and monitor student information to ensure academic progress. Develop class schedule and directs students on a path that leads to graduation and postsecondary success. Guiding Students in Problem-solving and Overcoming Obstacles • Initiate and maintain contact with key community partners (community agencies, educational institutions and employers) to enhance the menu of support services provided to students., • Identify and connect students to community resources to remove barriers and support academic and/or personal goals. Setting and Maintaining a Positive School Culture • Model professionalism, • Conduct effective crucial conversations, • Enforce school expectations, • Maintain strong building presence, • When needed, act as a substitute for classroom instruction, • Bachelor’s degree in subject specialties including psychology, human services, education, or related field required., • 2 years of experience in social work, counseling, advising, academic guidance or related field required., • Experience working with high school age students in a non-traditional setting and/or in adult education setting highly preferred. CERTIFICATES, LICENSES, REGISTRATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Superior verbal and written communication skills., • Strong meeting facilitation skills., • Has working knowledge of computer programs to perform clerical tasks: Google applications (specifically Gmail), School Information Management System, Excel, Word, Teams and Internet Explorer., • Demonstrated ability to develop relationships at all levels and relate to a diverse population., • Awareness of community resources., • Ability to embrace change positively, strong planning and organizing skills, independent, self-manager., • Outstanding role model for professionalism., • Must be able to successfully pass a background check. X Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Up to 25% of working time WORK ENVIRONMENT: X Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quiet.

Job Description Retail Associate Full-Time - Kenwood $16.00/HR Job Summary The Retail Associate plays a versatile and essential role in daily store operations. Responsibilities may vary depending on the needs of the day or week and include customer service, donation intake, merchandise production, and sales floor support. This position requires flexibility, a commitment to quality service, and the ability to perform all store functions as needed. Essential Duties & Responsibilities • Provide a warm, professional greeting to donors and customers., • Assist donors with unloading items from vehicles, issue donation receipts, and maintain accurate donor logs., • Deliver exceptional customer service by answering questions and helping., • Evaluate the quality of donated merchandise and pre-sort items for salvage or sale., • Load and unload materials from pallets, bins, or trucks., • Open containers and sort materials into appropriate categories., • Operate equipment properly safely, including POS, pallet jacks, pallet stackers, and forklifts (if certified)., • Move merchandise throughout the store to support operational needs., • Perform daily and nightly recovery of the sales floor and backroom areas., • Sort, price, and tag donated hardline goods for sales floor placement, ensuring merchandise quality., • Meet production expectations for textiles and hard goods in assigned roles., • Accurately operate a cash register, provide excellent customer service, and promote mission-related fundraising (e.g., round-up campaigns)., • Maintain cleanliness and organization during stocking and downtime across all roles., • Adhere to safety protocols and housekeeping standards., • Demonstrate a professional, adaptable, and team-oriented attitude., • Uphold and promote the mission and values of Goodwill., • High school diploma or equivalent preferred To successfully perform this role, the individual must be able to carry out each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities • Ability to manage tasks with frequent interruptions and minimal supervision., • Clear and effective communication skills, both in person and over the phone., • Ability to follow verbal instructions accurately., • Strong commitment to teamwork and continuous improvement. PHYSICAL REQUIREMENTS: Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: NONE WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quiet. Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. High Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employee is occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description Over-Night 12AM-8AM part-time weekend availability Qualifications: Security background is desirable. Commitment to customer service is crucial. High school diploma or equivalency required. The Night Managers serve two important purposes: to provide timely responses to campus problems, and to exhibit a visible staff presence in the residence halls even on a non-emergency basis. Desk Coverage is one of the most important aspects of the residence life program. Night Managers on duty in each of the buildings monitor the building and respond to emergency and crisis situations. The Night Managers primary responsibility is to monitor the residence hall desk and the university visitation policy. Persons who do not reside in the building should leave their ID's at the front desk during designated visitation times. Promotes an awareness and understanding of the mission and goals of the Residence Life Office by explaining residence hall policies, programs and staff duties to faculty, staff, guests, parents and students. Assist in the interpretation and consistent enforcement of all rules and regulations pertaining to the residence hall and University as outlined in the Code of Student Conduct and Residence Hall Contract. Consults with residence life staff on resolving behavior problems, especially those of an ongoing and complex nature. The Night Manager should attempt to respond to any situations in the building. If there are problems beyond their scope they should contact their immediate supervisor (They may also contact an R.A. on duty or the RD/AC for the building). Meet monthly with the Night Manager Supervisor to discuss job performance, goals, objectives, problems, concerns and to keep him apprised of what's going on in the hall. Attends and actively, participates in all staff development and training programs developed and sponsored by the Residence Life Office, to include regular meetings, and in-service. Prepares and submits the necessary reports and other assignments expediently (i.e. work orders, visitation violators, incident reports etc.), insuring the accuracy and completeness of same. Serves as a mediator in resolving conflict between roommates and students in general. Knowledgeable of campus and community resources and be able to effectively refer students to the appropriate resources when necessary. Is positive and constructive in attitudes and actions with regard to the University and the value and opportunities inherent in residence hall life. This is accomplished by serving as a model of maturity and integrity for students and staff in personally observing University and residence hall policies and procedures. Makes decisions relative to guests being admitted to the building relative to policies and procedures outlined.. External: Must be able to effectively interact with students, parents, colleagues, University staff and faculty and vendors.

Job Description Regional Director $88,427-120,000 This position is bonus eligible JOB SUMMARY: The Regional Director is responsible for all aspects of retail store operations of assigned store locations, overseeing functions including materials management and donation processing, sales and production performance, store appearance, staff management and customer service. Typically, the Regional Director has an assigned district of between 6-10 stores varying in annual store sales. ESSENTIAL DUTIES & RESPONSIBILITIES: • Accountable for store stock levels and merchandising, assuring stores are full and well stocked with fresh quality products. Works with store management to ensure daily production and processing goals are met while ensuring the product is of an appropriate quality., • Plans, delivers and promotes the strategy surrounding the consistent flow of donated goods from the backroom to the sales floor considering organizational standards in regard to donation per square foot., • Conducts regular store visits to ensure compliance to standards in the areas of product quality and quantity, merchandising, stock rotation, loss prevention, safety, customer service, process improvement, material collection and management, processing, pricing and personnel and organizational policies., • Reviews, tracks and analyzes operation of stores on a continuing basis to determine significant performance factors and takes corrective action when necessary; Assess stores with declining performance to identify problem areas and build innovative strategies for improvement; Provides coordination in the development of long- and short-range plans to ensure retail stores meet operational, production and sales goals., • Provides store managers with the support and training needed to perform and achieve performance, production and sales objectives; Motivates, coaches and leads the DM team and store teams to achieve production and sales goals and expected performance results; Evaluates the efficiency and productivity of store managers, providing action plans to establish performance standards and objectives., • Ensures that material selection and pricing levels meet company standards and achieve maximum sales and profits., • Actively participates in establishing annual store budgets and sales/production goals; Partners with in-store management to control operating expenses, promote and increase sales and ensure daily/weekly production goals are met; Accountable to achieve designated sales and expense to revenue budgets., • Develops merchandising plans including seasonal displays, sales floor layout, fixture usage and sales or special promotions; Renovates existing stores to match appearance standards when needed., • Conducts regional store manager meetings on system-wide topics and cross functional training and team activities., • Responds to customer inquiries and attempts to resolve complaints regarding sales or service in a timely manner., • Works with Loss Prevention to protect company assets, bringing concerns up immediately and participating in investigations when necessary; Educates in-store staff on the importance of loss prevention, how to identify and respond to possible loss prevention concerns both internal and external., • High school diploma or GED required; a bachelor's degree in business, retail management, or related discipline is strongly preferred., • Minimum of 5 years’ progressive retail management experience in a leadership role., • Directly supervises Store Managers assigned to district; Typically, staff of between 6-10 full time managers Must possess a current valid and unrestricted driver’s license and be fully insured according to Maryland law QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate and not interrupting at inappropriate times., • Uses logic and reasoning to identify the strengths and weaknesses or alternative solutions, conclusions or approaches to problems., • Able to monitor and assess the performance of individuals and store units making recommendations for improvement and taking appropriate corrective action when necessary., • Able to effectively communicate with others to convey information, either verbally or in writing, that is appropriate and meets the needs of the audience., • Able to adjust actions in relation to others’ actions and uses effective teaching techniques when teaching others., • Able to bring others together to try to reconcile differences., • Effective use of persuasion skills with ability to change the way others think or act., • Able to identify complex problems and review related information to develop and evaluate options and implement solutions., • Able to understand and use statistical data and information., • Understands budgets and financial functions while considering all relative costs and benefits of potential actions and chooses the most appropriate., • Able to determine how a system or process should work and how changes in conditions, operations, and the environment will affect outcomes., • Able to motivate, develop and direct people as they work, identifying the best people for the job., • Intermediate level computer skills with working knowledge of Microsoft Office products such as Word, Excel and Outlook; Basic understanding and knowledge to use the Internet to perform searches and obtain information., • Solid understanding of product merchandising with the ability to create visually appealing displays. Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Up to 75% of working time Must have access to personal vehicle WORK ENVIRONMENT: X Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description JOB SUMMARY: Provide business engagement and retention services to employers as well as job placement services to clients. ESSENTIAL DUTIES & RESPONSIBILITIES: • Provide bi-weekly (unemployed) and monthly (employed) outreach and support services to WFD participants who are seeking employment opportunities and/or maintaining current employment., • Engage in one-on-one career preparation services including reviewing and updating career plans, providing job search assistance, creating, and editing resumes and cover letters, interview preparation and employment onboarding support., • Assist WFD participants in accessing onsite computer labs to encourage job seeking., • Maintain positive employer relationships which generate access to employment opportunities for training program graduates., • Consistently communicate with assigned employers to ascertain hiring needs, requirements and preferences to provide qualified candidates to meet their needs., • Facilitate hiring events, information sessions and pre-screen events to introduce employer partners to potential candidates., • Conduct/arrange comprehensive assessment of job requirements and customer’s ability to assure an appropriate job match., • Responsible for tracking and meeting placement and retention goals, • Provides post-placement support for both employers and program graduates to assist with issues as they arise; promoting long-term job retention., • Offer conflict resolution and intervention for employers and participants to address concerns surrounding employment., • Provides follow-up to employers in the form of phone calls and/or visits to job sites as needed., • Function as a feedback loop to job readiness and training components of WFD system with a goal to continuously improve client preparedness and ability to meet employer needs., • Maintain up-to-date documentation within Goodwill’s software systems of every aspect of client engagement, communication, job application status, job placement and retention., • Prepare monthly and annual reports noting progress toward individual, team and organizational goals., • Represent GIC at community events and partnership meetings; act as liaison to promote services., • Participate as a member of the placement team responsible for ensuring that outcome-based performance standards are met., • Bachelor’s degree in human services, human resources, marketing, sales, or related field required., • Two 2 years of experience in job development, job coaching, job placement, case management, human services or human resources recruitment experience required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Highly developed written, speaking, listening and professional communication skills with the ability to effectively communicate information to people at various levels of comprehension., • Understanding and knowledge of conflict management techniques, • Strong attention to detail with the ability to complete tasks with numerous interruptions and limited direct supervision, Exception time management skills., • Knowledge and understanding of current labor market trends, employment trends, and workplace cultures., • Coaching and counseling skills with knowledge of standard teaching practices, methods and techniques, • Ability to ascertain facts by personal contact, observation and examination of records and reports., • Knowledge and awareness of resources within the community, • Knowledge and understanding of case management skills, techniques, processes and standards., • Ability to work closely with other members of a team for common goals., • Results driven and people focused., • Intermediate knowledge of Microsoft Office programs including Word, Excel, Outlook and PowerPoint; Intermediate knowledge of the Internet, including how to use web browsers to search for information. PHYSICAL REQUIREMENTS: Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Up to 25% of working time Must have access to personal vehicle WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quiet.

Job Description EHS Teacher Aide Dukeland / Our House $18.00 / HR Full-Time JOB SUMMARY: The Early Head Start Teacher’s Aide will provide comprehensive services to children in the areas of cognition, physical, social and emotional development in a clean, safe classroom or home setting promoting family engagement. Adhere to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. ESSENTIAL DUTIES & RESPONSIBILITIES: • Assists teachers in maintaining a classroom environment and curriculum to Maryland Department of Education (MSDE) and Head Start standards., • Assists teachers in developing a daily/weekly classroom lesson plans., • Assists teachers in completing daily health and safety checks conducting regular fire drills and proper maintenance of equipment, documenting all injuries, hazards and incidents., • Assists Teachers in completing daily anecdotal notes and observations., • Assists in tracking daily sign in/out sheets, • Ensures hygiene routines are maintained such as toileting procedures, diaper change, teeth brushing and hand washing., • Supervises and monitors children’s activities in the classroom and outdoor play areas., • Assist in the daily serving of snacks and meals promoting family serving style., • Assists in conducting classroom inventory and prepare list of needed supplies., • Participate in ongoing training and development, case review, staff and individual supervision meetings., • Assist with recruitment and enrollment and attending community outreach events., • Assists teachers in conducting home visits and teacher conferences., • High School Diploma or equivalent required; Associate’s degree in Early Childhood Education or related field preferred., • 45 hour Infant and Toddler Certificate required within 6 months of hire, • 90 hour Child Care Certificate within 6 months of hire, • Infant and Toddler CDA within 6 months of hire, • Current Infant/toddler CPR, First Aid Certificate required within 90 days after hire, • Pre-employment Early Head Start CJIS criminal background investigation clearance required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability and desire to work with infants, toddlers and preschoolers., • Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately., • Ability to communicate effectively and positively with parents, children, staff, supervisor and general public., • Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community., • Ability to involve the parent in working with his/her child., • Ability to follow through on instructions as they pertain to classroom management., • Ability to implement the activity plans for infants, toddlers, and preschoolers. Medium: Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 25% of working time WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description Textile Production Associate Full-Time $16.00 / HR JOB SUMMARY: The Textile Production Associate is responsible for preparing, sorting, tagging, and hanging donated apparel and textiles for placement on the sales floor. This position also supports customer service efforts by engaging with customers and upholding a high standard of service, while contributing to the overall success of store operations. ESSENTIAL DUTIES & RESPONSIBILITIES: • Sorts, prices, tags, and hangs donated goods in preparation for sales floor placement, • Utilizes POS system to select proper price per pricing structure, • Evaluates merchandise quality and identifies items suitable for salvage, • Achieves daily production benchmarks as follows:, • 550 units per day for standard sorting, tagging, and hanging, • 750 units per day when working with pre-sorted clothing, • Or meets team-based production targets as designated by management, • Conducts daily and end-of-day recovery tasks to maintain a clean, organized sales floor, • Provides prompt and courteous assistance to customers, answering questions and addressing concerns, • Adheres to all safety, cleanliness, and housekeeping protocols, • Demonstrates a professional, flexible attitude and a willingness to assume varied responsibilities as needed, • Upholds and promotes the mission and core values of Goodwill, • High school diploma or equivalent preferred Must be able to read clothing tags in English. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to complete tasks efficiently with minimal supervision and frequent interruptions, • Strong verbal communication skills, both in-person and over the phone, • Ability to follow verbal and written instructions accurately, • High attention to detail and consistent focus on meeting production expectations Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: None Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned. WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offers a wide range of benefits to employees! Click here for more info:

Job Description JOB SUMMARY: The Early Head Start Teacher’s Aide will provide comprehensive services to children in the areas of cognition, physical, social and emotional development in a clean, safe classroom or home setting promoting family engagement. Adhere to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. ESSENTIAL DUTIES & RESPONSIBILITIES: • Assists teachers in maintaining a classroom environment and curriculum to Maryland Department of Education (MSDE) and Head Start standards., • Assists teachers in developing a daily/weekly classroom lesson plans., • Assists teachers in completing daily health and safety checks conducting regular fire drills and proper maintenance of equipment, documenting all injuries, hazards and incidents., • Assists Teachers in completing daily anecdotal notes and observations., • Assists in tracking daily sign in/out sheets, • Ensures hygiene routines are maintained such as toileting procedures, diaper change, teeth brushing and hand washing., • Supervises and monitors children’s activities in the classroom and outdoor play areas., • Assist in the daily serving of snacks and meals promoting family serving style., • Assists in conducting classroom inventory and prepare list of needed supplies., • Participate in ongoing training and development, case review, staff and individual supervision meetings., • Assist with recruitment and enrollment and attending community outreach events., • Assists teachers in conducting home visits and teacher conferences., • High School Diploma or equivalent required; Associate’s degree in Early Childhood Education or related field preferred., • 45 hour Infant and Toddler Certificate required within 6 months of hire, • 90 hour Child Care Certificate within 6 months of hire, • Infant and Toddler CDA within 6 months of hire, • Pre-employment Early Head Start CJIS criminal background investigation clearance required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability and desire to work with infants, toddlers and preschoolers., • Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately., • Ability to communicate effectively and positively with parents, children, staff, supervisor and general public., • Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community., • Ability to involve the parent in working with his/her child., • Ability to follow through on instructions as they pertain to classroom management., • Ability to implement the activity plans for infants, toddlers, and preschoolers. Medium: Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 25% of working time WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. Goodwill Industries of the Chesapeake offers a wide range of benefits to employees! Click here for more info:

Job Description Retail Associate Full-Time $16.00/HR Job Summary The Retail Associate plays a versatile and essential role in daily store operations. Responsibilities may vary depending on the needs of the day or week and include customer service, donation intake, merchandise production, and sales floor support. This position requires flexibility, a commitment to quality service, and the ability to perform all store functions as needed. Essential Duties & Responsibilities • Provide a warm, professional greeting to donors and customers., • Assist donors with unloading items from vehicles, issue donation receipts, and maintain accurate donor logs., • Deliver exceptional customer service by answering questions and helping., • Evaluate the quality of donated merchandise and pre-sort items for salvage or sale., • Load and unload materials from pallets, bins, or trucks., • Open containers and sort materials into appropriate categories., • Operate equipment properly and safely, including POS, pallet jacks, pallet stackers, and forklifts (if certified)., • Move merchandise throughout the store to support operational needs., • Perform daily and nightly recovery of the sales floor and backroom areas., • Sort, price, and tag donated hardline goods for sales floor placement, ensuring merchandise quality., • Meet production expectations for textiles and hard goods in assigned roles., • Accurately operate a cash register, provide excellent customer service, and promote mission-related fundraising (e.g., round-up campaigns)., • Maintain cleanliness and organization during stocking and downtime across all roles., • Adhere to safety protocols and housekeeping standards., • Demonstrate a professional, adaptable, and team-oriented attitude., • Uphold and promote the mission and values of Goodwill., • High school diploma or equivalent preferred Must be able to read clothing tags and other labels in English. To successfully perform this role, the individual must be able to carry out each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities • Ability to manage tasks with frequent interruptions and minimal supervision., • Clear and effective communication skills, both in person and over the phone., • Ability to follow verbal instructions accurately. Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: NONE WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description Family Advocate Case Manager Full-Time JOB SUMMARY: The family advocate creates, provides, and coordinates services and activities with families and communities that foster strength, healthy living, and overall well-being. Staff are responsible for service planning, delivery and system coordination to Early Head Start children and families ranging from birth to 36 months, adhering to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. ESSENTIAL DUTIES & RESPONSIBILITIES: • Establishes an outreach and recruitment process, ensuring enrollment of eligible children using ERSEA (Eligibility, Recruitment, Selection, Enrollment & Attendance) standards and complying with mandated funded enrollment levels., • Coordinates registration and orientation processes., • Assesses family strengths, preferences and needs to develop coordinating action plans as a part of the Family Partnership Agreement, tracking and documenting all updates., • Provides linkages to community resources, including medical, dental, social, educational, occupational and employment, maintaining a comprehensive list of servicing agencies and assisting with crisis intervention as needed., • Provides families with developmentally appropriate activities and information to address child’s needs, guidance on home safety, nutrition, effective discipline and constructive play activities., • Collaborates with families to schedule and maintain required screenings, exams and immunizations in accordance to timelines., • Organizes and attends monthly center meeting, Policy Council/Parent Committee meeting, and other family engaging activities., • Works with classroom staff to promote family outcomes and school readiness, providing classroom coverage when needed., • Monitors attendance of enrolled children and conduct follow-up regarding absenteeism., • Coordinates social, educational, community and volunteer activities with parents and children., • Conducts home visits and follow-up with families, communicating updates with Head Start team., • Provides transitional services to families exiting the program., • Maintains client record management ensuring child/family files have required and updated documentation., • Completes daily anecdotal notes and observations, inputting information into MyHeadStart and Teaching Strategies GOLD database systems., • Compiles weekly and monthly statistical and narrative reports regarding enrollment, dismissals, home visits and service delivery., • Bachelor’s degree in Human Services, Human Development, Social Work or Child & Family Studies required, • CPR/First Aid/Universal Precaution, • Parents As Teachers (PAT) Certification, • Must possess a current valid and unrestricted driver’s license and be fully insured according to Maryland law., • Pre-employment Early Head Start CJIS criminal background investigation clearance required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to communicate effectively, oral and written, • Ability to maintain confidential requirements, • Knowledge of counseling procedures and practices, • Excellent organizational skills to meet demanding timelines, • Effective problem solving and decision making skills, • Ability to use problem solving skills, • Proficiency with standard computer applications Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 75% of working time Must have access to own transportation WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quite. Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description JOB SUMMARY: Provide comprehensive services to children in the areas of cognition, physical, social and emotional development in a clean, safe classroom or home setting promoting family engagement. Adhere to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. In addition to the classroom caseload, the EHS Lead Teacher will contribute to the planning and implementation of a developmentally appropriate educational program in the Early Head Start Centers. ESSENTIAL DUTIES & RESPONSIBILITIES: • Collaborates with the Child Development Specialist to ensure smooth Center operations., • Demonstrates accountability and initiative; identifies opportunities/goals for the Center., • Promotes teamwork and enthusiasm., • Provides oversight of Center operations in the absence of Preschool Director ensuring the daily continuity of operations within the Center, which includes but not limited to maintaining appropriate classroom ratios, breaks and playground schedules., • Conducts developmental screenings and family needs assessments., • Identifies and refers children with special needs for supportive services., • Maintains safe and effective classroom environment and ensures adherence to curriculum of Maryland Department of Education (MSDE) and Head Start standards., • Develops daily/weekly classroom lesson plans., • Completes daily health and safety checks conducting regular fire drills and proper maintenance of equipment, documenting all injuries, hazards and incidents., • Completes daily anecdotal notes and observations, inputting information into MyHeadStart or Teaching Strategies GOLD database systems., • Tracks daily sign in/out sheets and compiles weekly attendance reports and CACFP meal counts., • Maintains record management standards ensuring child/family files have required and updated documentation., • Ensures hygiene routines are maintained such as toileting procedures, diaper change, teeth brushing and hand washing., • Supervises and monitors children’s activities in the classroom and outdoor play areas., • Assist in the daily serving of snacks and meals promoting family serving style., • Conduct classroom inventory and prepare list of needed supplies., • Participates in ongoing training and development, case review, staff and individual supervision meetings., • Assists with recruitment and enrollment, engaging service provider agencies and attending community outreach events., • Conducts home visits and teacher conferences., • Provides families with developmentally appropriate activities and information to address child’s needs, guidance on home safety, nutrition, effective discipline and constructive play activities., • Links families with community resources serving as a liaison., • Coordinates social, educational, community and volunteer activities with parents and families., • High School Diploma or equivalent required; Associate’s degree in Early Childhood Education or related field preferred., • 45 hour Infant and Toddler Certificate required, • 90 hour Child Care Certificate required, • Infant-Toddler Child Development Associate (CDA) certification required within 90 days after hire, • 9 hours Communications certification preferred, • Current Infant/toddler CPR, First Aid Certificate required within 90 days after hire, • Current Universal Precaution Certificate required, • Pre-employment Early Head Start CJIS criminal background investigation clearance required, • Pre-employment physical and tuberculosis screen clearance per Early Head Start guidelines required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability and desire to work with infants, toddlers and preschoolers., • Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately., • Ability to communicate effectively and positively with parents, children, staff, supervisor and general public., • Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community., • Ability to involve the parent in working with his/her child., • Ability to follow through on instructions as they pertain to classroom management., • Ability to implement the activity plans for infants, toddlers, and preschoolers. Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 50% of working time WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.

Job Description Retail Associate Part-Time $16.00/HR Job Summary The Retail Associate plays a versatile and essential role in daily store operations. Responsibilities may vary depending on the needs of the day or week and include customer service, donation intake, merchandise production, and sales floor support. This position requires flexibility, a commitment to quality service, and the ability to perform all store functions as needed. Essential Duties & Responsibilities • Provide a warm, professional greeting to donors and customers., • Assist donors with unloading items from vehicles, issue donation receipts, and maintain accurate donor logs., • Deliver exceptional customer service by answering questions and helping., • Evaluate the quality of donated merchandise and pre-sort items for salvage or sale., • Load and unload materials from pallets, bins, or trucks., • Open containers and sort materials into appropriate categories., • Operate equipment properly and safely, including POS, pallet jacks, pallet stackers, and forklifts (if certified)., • Move merchandise throughout the store to support operational needs., • Perform daily and nightly recovery of the sales floor and backroom areas., • Sort, price, and tag donated hardline goods for sales floor placement, ensuring merchandise quality., • Meet production expectations for textiles and hard goods in assigned roles., • Accurately operate a cash register, provide excellent customer service, and promote mission-related fundraising (e.g., round-up campaigns)., • Maintain cleanliness and organization during stocking and downtime across all roles., • Adhere to safety protocols and housekeeping standards., • Demonstrate a professional, adaptable, and team-oriented attitude., • Uphold and promote the mission and values of Goodwill., • High school diploma or equivalent preferred Must be able to read clothing tags and other labels in English. To successfully perform this role, the individual must be able to carry out each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities • Ability to manage tasks with frequent interruptions and minimal supervision., • Clear and effective communication skills, both in person and over the phone., • Ability to follow verbal instructions accurately. Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: NONE WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description E-Commerce Processor Full-Time $17.50 JOB SUMMARY: Our eCommerce operation is divided into multiple departments. We are currently seeking team members with a specific passion, and knowledge for 1 or more of the following: *Jewelry, Instruments, Artwork, Books, Comics, Vintage Records, Electronics or Collectibles and/or are familiar with designer fashion brands This position will be responsible for identifying items by specific category and prepares them for listing on our Ecommerce website, Shopgoodwill.com/md ESSENTIAL DUTIES & RESPONSIBILITIES: • Sorts through unique items and products with the ability to identify specific items, designers and maker’s marks through use of web-based research and collaboration., • Authenticate, evaluate, research, and prepare a variety of items for online listings by creating accurate brief product descriptions., • Meets or exceeds daily production goals., • Maintains compliance with all safety and housekeeping practices., • Promotes the mission and values of Goodwill., • High School diploma or equivalent required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to complete tasks and assignments with numerous interruptions and little direct supervision, • Computer aptitude and research skills required, • Ability to communicate clearly in person and on the telephone, • Ability to understand verbal instructions, • Attention to detail and diligence to meet daily production goals Sedentary Lifting up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and files. Walking and standing are occasionally required. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons Light Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. X Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. Heavy Lifting up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. None Up to 25% of working time Up to 50% of working time Up to 75% of working time More than 75% of working time Must have access to personal vehicle Company vehicle to be provided for business related travel WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quite. Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. High Employee is regularly exposed to moving mechanical parts. Employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles and outside weather conditions. Employee is occasionally exposed to high precarious places, risk of electrical shock and/or vibration. The noise level is usually loud. REPORTS TO: Manager on Duty Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: EOE/MFDV

Job Description Cashier Associate - LD PAY RATE - $15.00 - $18.00 JOB SUMMARY: This position will • Assist with store open/close procedures, • Assist with product stocking and display, • Communicate effectively with clients, ESSENTIAL DUTIES & RESPONSIBILITIES: Cashiering/Administration • Count in and out processes completed correctly, • Professional and courteous client service on the sales floor, throughout check-out process, and in all client communications., • Neat, clean, and organized cashier’s stations (all) including shelves in back and front., • Communication with Floor Staff about Sold/Hold items, daily checks on Hold/Sold binder and phone messages., • Scheduled bathroom cleaning. Product Placement • Stock and replenish assigned product sections, • Maintenance of product sections: sweeping, remove trash, check for current signage, safety, • Support Floor Staff by making signs for product as needed, continued updates and warehouse walks to ensure accuracy Warehouse Support • Assist floor Staff with warehouse projects, • High School diploma or equivalent preferred, • Prior retail, production, warehouse, material handling or customer service experience preferred CERTIFICATES, LICENSES, REGISTRATIONS: • None QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Building material knowledge, • Spanish speaking, • Forklift experience a plus ( sit-down propane) but not required, • Construction site experience a plus PHYSICAL REQUIREMENTS: Lifting to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. WORK ENVIRONMENT: Employee may be exposed to moving mechanical parts, wet and/or humid conditions, dusty or airborne particles and outside weather conditions. The noise level is usually moderate. REPORTS TO: Manager on duty EOE/MFDV

Job Description Retail Associate Snowden - Full-Time $16.00 /HR Job Summary The Retail Associate plays a versatile and essential role in daily store operations. Responsibilities may vary depending on the needs of the day or week and include customer service, donation intake, merchandise production, and sales floor support. This position requires flexibility, a commitment to quality service, and the ability to perform all store functions as needed. Essential Duties & Responsibilities • Provide a warm, professional greeting to donors and customers., • Assist donors with unloading items from vehicles, issue donation receipts, and maintain accurate donor logs., • Deliver exceptional customer service by answering questions and helping., • Evaluate the quality of donated merchandise and pre-sort items for salvage or sale., • Load and unload materials from pallets, bins, or trucks., • Open containers and sort materials into appropriate categories., • Operate equipment properly and safely, including POS, pallet jacks, pallet stackers, and forklifts (if certified)., • Move merchandise throughout the store to support operational needs., • Perform daily and nightly recovery of the sales floor and backroom areas., • Sort, price, and tag donated hardline goods for sales floor placement, ensuring merchandise quality., • Meet production expectations for textiles and hard goods in assigned roles., • Accurately operate a cash register, provide excellent customer service, and promote mission-related fundraising (e.g., round-up campaigns)., • Maintain cleanliness and organization during stocking and downtime across all roles., • Adhere to safety protocols and housekeeping standards., • Demonstrate a professional, adaptable, and team-oriented attitude., • Uphold and promote the mission and values of Goodwill., • High school diploma or equivalent preferred Must be able to read clothing tags and other labels in English. To successfully perform this role, the individual must be able to carry out each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities • Ability to manage tasks with frequent interruptions and minimal supervision., • Clear and effective communication skills, both in person and over the phone., • Ability to follow verbal instructions accurately. Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: NONE WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info:

Job Description JOB SUMMARY: Provide comprehensive services to children in the areas of cognition, physical, social and emotional development in a clean, safe classroom or home setting promoting family engagement. Adhere to federal Head Start Performance Standards, state licensing regulations, local agencies policies and core values. ESSENTIAL DUTIES & RESPONSIBILITIES: • Conducts developmental screenings and family needs assessments., • Identifies and refers children with special needs for supportive services., • Maintains classroom environment and curriculum to Maryland Department of Education (MSDE) and Head Start standards., • Develops daily/weekly classroom lesson plans and individualized family service educational plans (IFSP) in collaboration with parents., • Completes daily health and safety checks conducting regular fire drills and proper maintenance of equipment, documenting all injuries, hazards and incidents., • Completes daily anecdotal notes and observations, inputting information into MyHeadStart or Teaching Strategies GOLD database systems., • Tracks daily sign in/out sheets and compiles weekly attendance reports and CACFP meal counts., • Maintain record management standards ensuring child/family files have required and updated documentation., • Ensures hygiene routines are maintained such as toileting procedures, diaper change, teeth brushing and hand washing., • Supervises and monitors children’s activities in the classroom and outdoor play areas., • Assist in the daily serving of snacks and meals promoting family serving style., • Conduct classroom inventory and prepare list of needed supplies., • Participate in ongoing training and development, case review, staff and individual supervision meetings., • Assist with recruitment and enrollment, engaging service provider agencies and attending community outreach events., • Conducts home visits and teacher conferences., • Provides families with developmentally appropriate activities and information to address child’s needs, guidance on home safety, nutrition, effective discipline and constructive play activities., • Links families with community resources serving as a liaison., • Coordinates social, educational, community and volunteer activities with parents and families., • High School Diploma or equivalent required; Associate’s degree in Early Childhood Education or related field preferred, • 45 hour Infant and Toddler Certificate required, • 90 hour Child Care Certificate required, • Infant-Toddler Child Development Associate (CDA) certification required within 90 days after hire, • 9 hours Communications certification preferred, • Current Infant/toddler CPR, First Aid Certificate required within 90 days after hire, • Current Universal Precaution Certificate required, • Pre-employment Early Head Start CJIS criminal background investigation clearance required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Ability and desire to work with infants, toddlers and preschoolers., • Ability to accurately record and deliver information, meet deadlines, and perform all duties efficiently and accurately., • Ability to communicate effectively and positively with parents, children, staff, supervisor and general public., • Ability to provide support and education to parents in a positive, non-judgmental manner and respond competently to the culture and values of each individual, family and community., • Ability to involve the parent in working with his/her child., • Ability to follow through on instructions as they pertain to classroom management., • Ability to implement the activity plans for infants, toddlers, and preschoolers. Medium Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned. Home visits will be conducted weekly and on as needed bases. Personal vehicles are used and mileage reimbursement is available. Up to 50% of working time WORK ENVIRONMENT: Moderate Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.

Job Description Retail Operations Coordinator Full-Time Pay Range: $56,197.12–$70,246.40, based on qualifications and experience. JOB SUMMARY: The Retail Operations Coordinator plays a pivotal role in supporting the efficiency and effectiveness of retail store operations across multiple locations. This position is responsible for managing the collection and distribution of key performance reports, including profit and loss statements, weekly and annual sales, and donation metrics. The coordinator serves as a central liaison between store teams, regional leadership, and cross-functional departments, ensuring seamless communication and collaboration. ESSENTIAL DUTIES & RESPONSIBILITIES: • Cultivates strong relationships with store and regional leadership, offering guidance and support on operational challenges. Facilitates connections with appropriate internal stakeholders to ensure leaders receive timely and effective assistance., • Decides on the ordering, coordination, and delivery of promotional materials and supplies in collaboration with Marketing, Regional Directors, and Store Managers to support in-store campaigns and initiatives., • Builds and maintains relationships across departments to foster collaboration and ensure inclusive decision-making when implementing changes that impact multiple teams., • Develops comprehensive schedules and plans for special events, remodels, grand openings, and retail meetings. Coordinates logistics, prioritizes resources, and provides hands-on support during store openings, including guest hosting, merchandising, and customer engagement., • Leads store planning efforts in partnership with retail leadership, including the creation of store maps, category layouts, and merchandising strategies to optimize customer experience and sales performance., • Serves as the liaison between store locations and maintenance teams to address urgent facility issues, ensuring timely resolution and follow-up., • Provides general assistance to Regional Directors and Store Managers, addressing in-store concerns and facilitating solutions to operational challenges., • Designs, implements, and oversees streamlined systems to enhance access to key performance indicators (KPIs), reporting tools, merchandise and supply ordering, and logistics., • Develops, implements, and oversees ordering processes for in-store supplies, signage, and promotional items., • Develops clear documentation, coaching, and training content on procedures to ensure consistent adoption across location and solicits ongoing feedback for continued improvement., • Establishes a structured cadence for reporting distribution and simplifies reporting formats for clarity and usability., • Administers the customer/contributor opinion card program, analyzes feedback trends, and collaborates with Regional Directors to address areas of concern., • Serves as main point of contact for customers and responds to customer inquiries and complaints with professionalism and urgency, ensuring proper follow-up and resolution in partnership with Regional Directors and HR as needed., • Organizes monthly management meetings, including material preparation, food ordering, and venue reservations. Attends all retail management meetings, prepares agendas, records accurate minutes, and distributes documentation promptly., • High School diploma or GED required; associate or bachelor’s degree in business administration or related field preferred, • Requires 3+ years of experience using Microsoft Office Suite, Power BI, and other business and analytical software to manage daily transactions, perform administrative tasks, and maintain accurate records and reports To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, AND ABILITIES: • Requiring a blend of technical skills, analytical thinking, and strong communication abilities to translate complex data into actionable business strategies, • Displays appropriate communication skills with the ability to speak to others to convey information effectively while building successful working relationships, • Ability to complete tasks and assignments with numerous interruptions and little direct supervision, • Intermediate level understanding of Microsoft Office Suite and other software products; Ability and understanding of how to use the Internet to perform searches and obtain information Lifting up to 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, see, and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons. TRAVEL REQUIREMENTS: • Up to 25% of working time WORK ENVIRONMENT: Limited General office environment where the employee is infrequently exposed to moving mechanical parts, wet and/or humid conditions, fumes, airborne particles or outside weather conditions. The noise level is usually quiet. EOE. Including Disability/Vets Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: