Tampa
Job DescriptionPosition: Senior Advisor Department: Client Services Reports To: Vice President of Operations This role may be structured as full-time, part-time, or contracted project-based, depending on the candidate’s availability, expertise, and mutual fit with current client needs and initiatives. About Wakefield Brunswick Wakefield Brunswick (WB) is a healthcare-focused advisory firm specializing in integrated resiliency. We partner with healthcare organizations nationwide to strengthen preparedness, continuity, and recovery across business continuity, IT disaster recovery, emergency management, technology resilience, and operational disruption. Our work goes beyond compliance. We help healthcare organizations design actionable, data-driven solutions that protect clinical operations, technology-enabled care, workforce stability, and financial sustainability during both short-term incidents and extended disruptions. Role Summary The Senior Advisor, Client Services serves as a trusted advisor supporting healthcare organizations in the design, implementation, and validation of business continuity, IT disaster recovery, and enterprise resilience programs. This role plays a critical part in the successful delivery of WB’s advisory, education, and research services by translating complex resilience concepts into clinically relevant, operationally practical solutions. The Senior Advisor actively contributes to project delivery, product development, thought leadership, and continuous improvement of WB’s integrated resiliency offerings. This position is well-suited for professionals with experience in business continuity program management, IT disaster recovery, healthcare technology, enterprise risk, emergency management, or operational resilience, including those who have partnered closely with IT, clinical, and operational stakeholders. Key Responsibilities Client Advisory & Project Delivery • Serve as a lead or supporting advisor on healthcare client engagements spanning business continuity, IT disaster recovery, technology resilience, emergency management, facilities and clinical services interruption management, and disaster recovery., • Plan and deliver projects aligned with Wakefield Brunswick’s integrated healthcare resiliency methodology and professional standards., • Conduct healthcare-specific risk assessments, business impact analyses, and exercises with an emphasis on technology dependencies, recovery priorities, data integrity, and stakeholder engagement., • Support the development, validation, and implementation of emergency operations, business continuity, and IT disaster recovery plans that enable sustained clinical and business operations during disruption., • Design and facilitate discussion-based and operations-based exercises consistent with industry standards, including scenarios involving technology outages, cyber events, and extended system disruptions.Technology, Continuity & Operational Integration, • Partner with IT, information security, clinical, operational, facilities, and administrative leaders to identify essential functions, critical applications, infrastructure dependencies, and recovery objectives., • Support healthcare organizations in aligning business continuity, IT disaster recovery, and emergency management into a cohesive enterprise resilience framework., • Translate continuity and IT disaster recovery concepts into clear, actionable guidance for healthcare leaders and operational teams., • Apply experience with healthcare systems, clinical applications, data platforms, or infrastructure environments to inform continuity strategies and recovery planning.Product, Technology & Continuous Improvement, • Contribute to the evolution of WB’s healthcare resiliency products and services, including offerings related to business continuity and IT disaster recovery., • Support client-facing application of WB technology-enabled tools and data-driven platforms, collaborating with internal technology partners and developers., • Promote quality improvement through strong data management practices, process refinement, and integration of new systems and tools., • Provide project-level analysis and documentation to support client deliverables and internal knowledge management.Collaboration & Thought Leadership, • Maintain awareness of emerging risks, regulatory considerations, and best practices related to healthcare continuity, IT disaster recovery, and technology resilience., • Share insights, lessons learned, and best practices across the WB team., • Contribute to publications, case studies, and thought leadership that demonstrate the effectiveness of WB's advisory work., • Collaborate across internal teams and external partners to strengthen client relationships and support organizational growth.Required Qualifications Education • Bachelor’s degree in healthcare, information systems, computer science, business, emergency management, public health, or a related field, • Master's degree preferred in Healthcare Administration, Public Health, Health Systems Management, Emergency Management, or a related healthcare or management field., • OR High School Diploma/GED with a minimum of 10-15 years of relevant professional experienceExperience, • 5-8 years of experience in business continuity, IT disaster recovery, healthcare technology, crisis management, enterprise risk, or operational resilience., • Demonstrated experience supporting or leading IT disaster recovery planning, application recovery, infrastructure resilience, or technology-enabled continuity initiatives., • Experience working within healthcare organizations or other complex, regulated environments is strongly preferred.Certifications (Preferred), • Certified Business Continuity Professional (CBCP), • Certified Emergency Manager (CEM), • IT disaster recovery or technology certifications (e.g., ISO 22301, ITIL, CISSP, CRISC, CISM) are a plus), • HSEEP or MEP certificationCore Skills & Competencies, • Strong verbal and written communication skills, including proficiency with Microsoft O365, • Ability to consult strategically with healthcare leaders, IT teams, and operational stakeholders, • Project management and organizational skills, • Experience with technology platforms, infrastructure environments, and data-driven tools, • Strong analytical thinking, judgement, and decision-making skills, • Ability to translate complex IT disaster recovery and continuity concepts into practical, actionable guidance, • Ability to work independently while collaborating across multidisciplinary teamsTravel, • Periodic travel is anticipated, up to approximately 25%, and may include visits to the Wakefield Brunswick office in Florida, national conferences, and on-site client meetings, training sessions, or exercises.This is a remote position.