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Job Title: Patient Navigator Non Clinical Location: Newark Beth Israel Medical Ctr Department Name: Patient Satisfaction Req #: 0000223047 Status: Hourly Shift: Evening Pay Range: $25.00 - $31.50 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Position Summary: The Patient Experience Navigator supports the delivery of services that promote a positive experience for patients and guests. Qualifications: • Bachelor s Degree required, • Certified Patient Experience Professional CPXP required, or required within 3 years of hiring date, • Minimum of 2 years of customer service, or 2 years of experience working in an acute care setting, • Proficiency in Power Point, Microsoft Office, and Excel preferred, • General knowledge of HCAHPS preferred,, • Exceptional customer service, phone etiquette and communication skills required,, • Great listener, • Ability to maintain confidentiality regarding sensitive information required,, • Proficiency in data management and other IT platforms preferred,, • Must have good judgment, sensitivity, flexibility, and empathy,, • Monday-Friday 10a-6p or 2p-10p (Must be available for onboarding/training based on day shift 7a-3p or 8a-4p for the first few weeks and then transition to assigned evening shift), • The Patient Experience Navigator collaborates with multidisciplinary teams to obtain feedback from patients and guests, proactively manage patient needs, and support the response to concerns,, • Serves as a central resource for information concerning patients rights and responsibilities, and ethical issues,, • Facilitates investigations and resolution of patient grievances concerning the quality of care and service to by providing a formal grievance mechanism,, • Forms partnership with internal and external stakeholders to resolve complaints and grievances, • Leads efforts to collect, analyze and evaluate patient concerns,, • Masters an understanding of the organization s mission, policies, procedures, and services to respond to patient questions or concerns,, • Responsible for meeting all regulatory regulations and standards,, • Responds to potentially serious incidents and reduces possible litigation,, • Serves as a consultative advisor to department and unit leaders, regarding best practices that affect patient needs and rights,, • Refers patients/families to appropriate services and resources,, • Provides leadership role in the inclusion of the patient/family experience,, • Is an integral part of the decision making process across the Organization regarding patient experiences,, • Complete daily rounds on inpatients to ensure that expected essential behaviors are demonstrated and essential duties is being done, as it pertains to best practices affecting patient experience, safety outcomes, and HCAHPS performance,, • Facilitates patient and family meetings,, • Serves as subject matter expert in Service Recovery,, • Assists with promoting language access service utilization, • Attend unit specific Patient Experience meetings to share performance data, in order to educate staff, and enhance engagement and understanding of patient s expectations, as well as how to fulfill those expectations,, • Will require membership and involvement in the Patient and Family Advisory Council,, • Its mission is collaborate with Robert Wood Johnson University Hospital leadership and staff to empower families to provide input for organizational policies and practices,, • Excellent ability to build and sustain professional and interpersonal relationships, • Ability to effectively communicate with patients, family members, co-workers, clinical and non-clinical staff, promoting a consistent customer service focus with positive approaches, • Analytical thinking and problem solving, • Complaint management, • Ability to resolve conflict and de-escalate situations, • Conflict negotiation/cultural broker, • Proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, • Ability to adequately and accurately document information and maintain files, • Ability to adapt to new initiatives and changes withi healthcare organization, • Willingness to work as a team player and contribute to departmental and organizational projects, initiatives, and ideas with primary focus on process/workflow improvements, • Exceptional organizational skills, ability to multi-talk and work independently, as a self-starter, with minimal supervision, • Ability to work in a fast-paced environment Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health. • Paid Time Off (PTO), • Medical and Prescription Drug Insurance, • Dental and Vision Insurance, • Retirement Plans, • Short & Long Term Disability, • Life & Accidental Death Insurance, • Tuition Reimbursement, • Health Care/Dependent Care Flexible Spending Accounts, • Wellness Programs, • Voluntary Benefits (e.g., Pet Insurance) RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer

Up to $21 per hour / Healthcare benefits - As a Member Service Advisor, you will: Provide exceptional customer service by responding to customer inquiries and resolving any issues or concerns they may have; Answer incoming calls and emails promptly and professionally; Utilize company resources to ac

As a IB Technology Group Business Manager, Vice President within the Global Finance & Business Management team, you will act as a trusted advisor and consultant to senior coverage executives to manage and optimize business performance. Partner with IB Technology, Healthcare and other IB West Coast t

GHR Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Randall Manor, New York. • Specialty: Labor and Delivery, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 11 hours per week, • Shift: 8 hours Advance your nursing career as a Labor & Delivery Registered Nurse (L&D RN) in Randall Manor, Staten Island, NY 10310. This New York healthcare job offers the opportunity to provide exceptional clinical support to mothers and newborns in a vibrant, community-focused setting with easy access to NYC's cultural attractions. • Job Title: Labor & Delivery Registered Nurse (L&D RN), • Location: Randall Manor, Staten Island, NY 10310, • Healthcare Setting: Acute Care Hospital, • Employment Type: Local, On-Site, • Start Date: December 1, 2025, • Contract Duration: 52 weeks, • Nursing Shift: 12-hour nights, • Hours per Week: 11.5, • Hourly Pay Rate: $109.74, • Estimated Weekly Salary Range: $840 - $890, • Active Registered Nurse (RN) license in the state of New York, • Minimum 1 year of recent experience in Labor & Delivery nursing, • BLS certification (American Heart Association preferred), • Strong clinical assessment and critical thinking skills, • Excellent communication and teamwork abilities, • Deliver comprehensive nursing care to mothers and newborns during labor, delivery, and postpartum periods, • Monitor maternal and fetal health, promptly recognizing and responding to complications, • Assist physicians and certified nurse midwives throughout labor and delivery procedures, • Educate patients and families on labor, delivery, and newborn care best practices, • Maintain accurate and timely documentation of all patient care activities We believe in empowering your career. From your first conversation, you’ll partner with a dedicated career advisor who understands your aspirations and connects you with top-tier job openings that align with your skills, goals, and earning potential. Our team works to deliver highly competitive salaries and benefits, ensuring your valuable expertise is recognized and rewarded. We’re here to help you unlock new opportunities, advance your career, and create a meaningful impact in healthcare. Explore our job opportunities at jobs.ghrhealthcare.com. Equal Opportunity We are an equal opportunity employer and value diversity across our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. GHR Healthcare Job ID #434600. Pay package is based on 8 hour shifts and 11 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: L&D For over 30 years, GHR Healthcare has been the bridge between healthcare professionals and the facilities that need them nationwide. We're committed to uncovering your ideal fit, supported by GHR's dedication to competitive compensation, transparent communication, and a devoted team that genuinely cares about your career journey. You can trust us to stand by your side as your advocate, confidante, and partner in advancing your career. At GHR, care and consideration are at the heart of everything we do. Visit ghrhealthcare.com to learn more.

Job Description Reporting to the EWR Redevelopment Executive Advisor, this position will support the EWR Redevelopment Unit staff at Newark Liberty International Airport. Responsibilities will include: • Support in the preparation of travel related documents and process procurement card expenses for EWR Redevelopment staff;, • Support the processing of all vendor/contractor payments, prepare purchase requisitions, expense accounts and business trip authorizations in SAP, submit requests for vendor numbers, • Support the processing of timekeeping related functions and serve as back up timekeeper for Supervising Office Assistant, place supply orders from WB Mason and/or stockroom, ordering of business cards, • Assist in the administration of all personnel functions including onboarding, maintain parking log of all spaces that are currently used, and track proxy cards, and other tasks as assigned;, • Support the processing of purchase order numbers and/or change order requests in AVM., • Monitoring the general condition and functionality of the office facilities (Building 352, 351) and equipment. Coordinating with EWR maintenance, contractors, and janitorial services to address deficiencies in a timely manner., • Assist in special projects as assigned by the Sr. Program Director and the EWR Redevelopment staff., • Support in the SIDA badge renewal process particularly assisting with compiling and filing necessary paperwork. Requirements Candidates must present the following qualifications to be considered eligible for this position: • Applicants must have 3-5 years prior timekeeping experience preferably with PeopleSoft, • Applicants must have a working knowledge of SAP or similar accounting software and 3 years of demonstrated experience, • Applicant must sign a Non-Disclosure Agreement due to the sensitive and confidential nature of the position Ideal candidates will present the following profile: • Demonstrated ability to work independently, organize work, prioritize multiple concurrent assignments within strict deadlines, and work under pressure., • Knowledge of governmental organizational structure, policies, and procedures., • Strong interpersonal, oral, and written communication skills. This is a family-oriented yet professional organization that values long-term relationships. They are seeking a dedicated tax accountant who can effectively manage their time, meet deadlines, and thrive in a collaborative, growth-focused environment.Non-Profit Organization within the social services and healthcare field, making an impact in our communities for over 80 years. \r\n\r\n\r\nThis is a family-oriented yet professional organization that values long-term relationships. They are seeking a dedicated tax accountant who can effectively manage their time, meet deadlines, and thrive in a collaborative, growth-focused environment.