Hotel management jobs in Newark, New Jersey - Page 5Create job alerts

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. This position primary function is to support the Chief engineer in maintaining all guestrooms and guest floors. This is done to the four diamond level by providing direction and supervision to the staff. Manage all aspects of the day to day operations, preparing guestroom maintenance and inspection reports related to VIP, espresso, assisting in staffing, training, evaluating performance. Job Specific • Establishes daily work assignments, and directs flow of same to completion, • Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality, • Assists all department heads in handling any unusual maintenance related guest complaints, • Ensures completion to standard of all required preventive maintenance operations, • Assists engineers in diagnosis of problems related to equipment malfunction, • Coordinate training programs for painters and espresso engineers, • Ensures maintenance shop adherence to cleanliness and safety standards, • Maintains guestroom parts storeroom and maintenance shop inventories, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments within the hotel, • Assists supervisors in communicating Maintenance Request needs to engineers as needed, • Assists Director of Engineering in the compliance to the ADA in all guest rooms, • Assists supervisor in communicating Maintenance Request needs to engineers as needed Administers; key control system, tool control procedures, credit card control, • Works with Security Department with regard to all repairs and maintenance of electronic/hard key locking systems to insure secure nature of all materials, supplies and information, • Performs periodic inspections of all guestrooms to ensure maintenance to standard, • Trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Decisiveness, • Agility in multitasking, • Ability to make decisions on imperfect information, • Promotes applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Complies with required safety regulations and procedures, • Complies with hotel and department standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Decisiveness, • Agility in multitasking, • Three to five years as an engineering supervisor a Hospitality environment preferred, • Working knowledge of Electrical, Plumbing, HV AC, Refrigeration and Life Safety operating systems, • Ability to read and interpret architectural! blue-line drawings, • Knowledge of OSHA regulations, equipment operation and maintenance, record-keeping systems, • Effective management, leadership, organizational and communication skills, • Knowledge of computer based management systems such as: Windows office, Espresso

Job Description Full time / Perm Commercial Property Administrator role • Our tenants are doctors who have their private practices in our buildings * -General Administrative Support · Process invoices for portfolio properties on a regular and ongoing basis · Receive, prioritize and distribute mail and telephone correspondence, may draft written responses when necessary. · Create and maintain an accurate and efficient filing system for tenant files, lease files, lease termination, management agreements, vendor files, service agreements, vendor certificate of insurance, maintenance contracts, policies and procedures manuals, property/portfolio manuals, tenant manuals, and electronic files. · Prepare business expense reports and ensure that all expenses are submitted for approval within one business day of receipt. · Schedule and coordinate complex activities such as onsite & offsite meetings, conferences, monthly Property Management meetings, department activities, and annual Company retreat. · Type and design general correspondence, memos, charts, tables, graphs, reports, presentations, etc. · Create and maintain visual presentations, flyers, direct mailings, newsletters, and other marketing materials while adhering to the Company’s strict graphic standards on all documents and presentation materials. · Schedule and coordinate complex travel arrangements including airfare, hotel accommodations, and ground transportation. · Participate in Administrative Assistants shared duties (i.e.: receptionist area coverage, kitchen duties, etc.) · Assist with special projects as needed. -Property Manager Support · Assist assigned Property Manager(s) with tenant, property owner, project developer, etc. relations by preparing tenant welcome letters, renewal gifts, and written communication. · Dispatching maintenance personnel as directed by Property Manager(s). · Audit tenant lease files and tenant insurance certificates to assure compliance with company policies and procedures. · Create and distribute building correspondence, building maintenance correspondence, and building holiday notification as directed by assigned Property Manager(s). · Maintain YARDI database working with leasing admin including adding new tenant, lease, and billing information, as well as management agreement and lease agreement abstracts. · Assist with various accounting tasks related to budgets, billing, Executive Summaries, property rent rolls, tenant rent statements, billing change notices, tenant payments, tenant ledgers, accounts payables and receivables, collections, etc. · Assist with the production and maintenance of property books and tenant manuals. · Prepare and distribute delinquency reports, rent increase reports, Tenant and Vendor Contact List including emergency numbers, etc. · Assist in reviewing other legal documents and working with Legal Department with any documents relating to property management, including but not limited to, Service Agreements, legal correspondence, etc. *Please send fully updated resumes to: • 8:00 – 5:00 pm or 8:30 – 5:30 pm are the typical hours

Job Description:\n\nAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Remote (U.S. based) Team: Operations Reports to: CEOAbout the Role As Senior Vice President of Operations, you will lead the operational performance and guest experience across Kasa's fast-growing portfolio of 85+ properties across the U.S., with aspirations to expand globally. This executive role is crucial to Kasa's success and will directly report to the CEO and interface with the Board of Directors. The SVP will oversee both our regional operations model (East, South, West) and centralized operational systems, bringing together strategy, people, technology, and on-site execution to drive guest satisfaction, operational excellence, and property-level profitability. Our regional operations model empowers P&L Owners - Kasa's version of GMs - with full ownership of performance at the property level. They leverage centralized Kasa services (e.g., AI-driven guest support, revenue management, owner reporting, and repair coordination) to maximize outcomes. Your role is to ensure the operating model delivers exceptional results, regardless of whether the solution is centralized, decentralized, or hybrid. That means putting the right talent in place, deploying effective playbooks, and maintaining clear accountability to drive consistent, high-performance outcomes. This is a hands-on role. You'll be on-site often, walking properties, working alongside teams, evaluating spaces, and diagnosing what's working and what isn't. You'll need to combine strong instincts with data, the wisdom of legacy hospitality with an embrace of technology and AI.Your ImpactPortfolio Performance & Guest ExperienceDrive operational performance across Kasa's 85+ properties, scaling to 200+ and beyond.Set and execute property level business plans to deliver aggressive goals around Net Operating Income (NOI), guest review scores, and owner satisfaction.Uplevel the on-site experience- visually, functionally, and culturally - so our properties deliver an end to end customer promise that is both recognizable and beloved.Own quality assurance across the portfolio, ensuring excellence in cleanliness, repair response, check-in readiness, and physical maintenance.Use data to identify and address the root causes of both systemic and local issues, distinguishing between one-off problems and broader patterns.Train regional and property-level teams to adopt the same analytical mindset, and leverage data not just for diagnostics, but to track, measure, and report on improvements over time.Team & Talent LeadershipHire, develop, and inspire a high-performing on-site operations team across three U.S. regions, with 10+ P&L Owners, and 170+ total team members and growing.Build and deploy rigorous training programs to onboard, upskill, and assess on-property talent.Create systems to evaluate talent, identify underperformance early, and drive continuous improvement across every level of the on-site org.Instill a culture of performance, integrity, and Fearless Feedback that permeates every Kasa property.Systems Thinking & Central OperationsOversee Kasa's centralized operations functions (e.g., centralized housekeeping, maintenance coordination, customer service systems, People Ops, root cause analysis) to ensure consistency and leverage at scale.Drive innovation in operational systems, including partnering with our Tech & Product org to implement AI-powered tools that reduce cost and increase speed and accuracy.Translate qualitative property feedback into quantitative system upgrades and vice versa.Make Root Cause-level improvements to the operating system: not just treating symptoms, but addressing core issues in ways that drive lasting, systematic progress. Build and evolve a system that is scalable, self-sustaining, and continuously improving.On-Site-First LeadershipSpend significant time on the ground across the country. Your default work environment should be a Kasa property, whether it's speaking to a housekeeper, inspecting a repair job, or helping train a new P&L Owner. A core challenge of this role is the ability to zoom in to understand day-to-day realities at the property level, while also zooming out to architect and continuously improve the systems that drive performance across the entire portfolio in a scalable, enduring way.Own and evaluate the physical environment of our properties. Have the instincts and taste to know what "good looks like" from a guest's point of view, and talent point of view and the operational skills to make it happen.Understand and activate non-room revenue strategies (e.g., café, retail, F&B, and event space) where applicable.Executive Partnership & StrategyAct as the voice of on-site operations in company-wide strategy discussions.Play an active, vocal role in our Monthly Business Reviews for on-site operations, challenging teams to come prepared with solutions to key issues and holding them accountable to clear deliverables and timelines.Partner with Product, Technology and AI teams to ensure Kasa's technology is a force multiplier for the front lines, not just the back office.Support the CEO and Real Estate team in building long-term trust with our owner community.Drive strategic alignment across regions while enabling local flexibility and experimentation, fostering an evolutionary component to our operating system where high-performing local innovations are identified, scaled, and embedded across the broader portfolio.Success in this RoleFirst 60 DaysConduct an operational deep dive across all three regions and our centralized ops platform. Identify the highest leverage Root Cause issues that if addressed would drive improved performance. Create plan to systematically address these issuesDefine what "great" looks like across guest experience, team structure, and P&L performance.Build trust with the on-site teams by visiting top and bottom-performing properties and conducting listening tours.Implement immediate changes to create quick wins and drive improved operating performanceYear 1 Key OutcomesAchieve material increase in Operating Profit across our properties.Improve Kasa's guest review scores and reputation metrics portfolio-wide.Uplevel the performance of regional and property-level teams by enhancing training, coaching high-potential talent, and decisively parting ways with underperformers, ultimately reducing performance variance across the portfolio and building a high-accountability, high-impact operating culture.Identify and implement organizational structure adjustments - across regional and property-level operations - that improve accountability, increase local autonomy, and strengthen our operating system to ensure we are structurally set up for scalable successDesign and implement a performance-based incentive system that drives accountability, aligns regional and property-level teams with company goals, and ensures our operators are incentivized to think and act like owners.Become a trusted voice with the Board on operational performance and risk.Who You AreRequired Experience15+ years in hotel or hospitality operations, with deep multi-property, multi-region leadership experience.Proven track record of owning full P&L responsibility and improving bottom-line results across large portfolios.Known for hiring, developing, and retaining top on-site talent and holding teams to high standards.Demonstrated ability to evaluate and improve physical guest spaces (from FF&E to signage to sound to scent).Experience managing centralized ops programs and implementing operational technology at scale.Ideal QualitiesYou combine old school hospitality instincts with a new school mindset. You're curious, excited about tech, and can balance implementing scalable systems with old school blocking and tackling..You're a road warrior: happiest in the on-site, shoulder-to-shoulder with teams, and immersed in the guest experience. You thrive in the work, not just above it, and are energized by spending the majority of your time in properties across the portfolioYou "know what good looks like," and you don't settle for mediocrity-whether it's a front desk welcome or the grout in a bathroom.You embrace accountability, ask tough questions, and create high-performing cultures.You are guest-obsessed: intuitive about what delights or disappoints travelers. You live our Hall of Fame Host value in leaps and bounds. You help us become Beloved by Guests.You are owner-oriented: You care about driving profitability and being seen as indispensable by our real estate partners.You are excited about using AI and automation to drive performance and efficiency.Why Join Kasa?Be the operational leader of a fast-scaling, technology & AI-forward hospitality brand.Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Build and scale an on-site operating model with full P&L ownership.Work alongside a founder-CEO and top-tier leadership team.Create a portfolio you're proud to walk, stay in, and talk about.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is $215,000 - 250,000 plus bonus and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.com Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description The In-Room Dining Assistant Manager for F&B 575 at Aman New York will support the efficient and smooth operation of our in-room dining operation. They will assist in leading the team hands on, ensuring exceptional guest service, and maintaining high-quality standards. KEY RESPONSIBILITIES • Assist in managing all aspects of the in-room dining service, including order taking, food preparation, delivery, and guest satisfaction, within all the areas that in-room dining service is responsible for, including and not limited to guest’s hotel suites, spa, residences, and others., • Collaborate with the In-Room Dining Manager to develop and implement strategies for improving service quality and efficiency., • Train, mentor, and supervise in-room dining staff, ensuring they adhere to service standards, policies, and procedures., • Ensure timely and accurate order delivery, maintaining strong communication with the kitchen and other relevant departments., • Handle guest inquiries, complaints, and special requests promptly and professionally., • Monitor and control inventory, ensuring adequate stock levels while minimizing waste and spoilage., • Collaborate with other departments to ensure a seamless guest experience, including coordination with housekeeping, front desk, and kitchen employees., • Coordinate and lead to perfect execution and delivery, the amenities and mini-bar program of the property between all departments involved, keep accurate track of all requests in line with company standards and guests’ requests., • Ensure that the employee cafeteria is kept clean and organized at all times throughout the shifts., • Assist in managing all aspects of compliance to DOH requirements of the in-room dining department., • Assist in conducting regular performance evaluations for in-room dining team members., • Stay updated on industry trends and recommend innovative ideas to enhance the in-room dining service., • Conduct daily pre-shift communication meetings., • Generate a positive and encouraging atmosphere while maintaining a great sense of accountability., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • Previous experience in a supervisory or assistant managerial role in the food and beverage industry, preferably in room service, in-room dining or private dining., • Strong knowledge of food and beverage operations, including order taking, food preparation, and delivery procedures., • Flexible schedule, including the ability to work evenings, weekends, and holidays as required., • Excellent communication and interpersonal skills with the ability to interact effectively with guests, team members, and other departments., • Detail-oriented with strong organizational and multitasking abilities., • Ability to work under pressure and handle challenging situations with composure., • Proficiency in using computer systems and relevant software, Micros and Digivalet, is highly desired., • Ability to maintain a clean and professional appearance as per company policies., • Ability to carry, push, and pull heavy loads up to 45 lbs; standing, bending and lifting will be required., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal on English., • Very high attention to detail., • Be a self-motivator and motivator of others., • Ability to work together with other colleagues., • Multi-lingual is a plus., • TIPS and ServSafe Certified. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionSUMMARY DESCRIPTION: Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Operations. This position is responsible for effectively leading the day to day operations of the hotel and its team members. Assist General Manager in budgeting, planning, organizing and directing all hotel services, including front-of-house and back of house operations. RESPONSIBILITIES AND AUTHORITIES: • Always treats guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Conducts pre-shift meetings., • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings., • Motivates and develops team members., • Create preventive maintenance programs for consistency of the product, • Ensures updated safe work environment, • Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity and outcome., • You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: • You are comfortable being a change agent and creating a welcoming environment, • Daily Co-ordination with F&B Managers to ensure a seamless, thoughtful and excellent level of service. Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels. • Assist General Manager in development of budget; responsible for maintaining targeted goals within the budget. manner. • Be a leader and ambassador in maintaining the Arlo Team Member Culture through team member engagement, training and development., • Assists in leading Safety Committee initiatives and Security provisions. REQUIREMENTS: • A minimum of 3 -5 years previous Director of Rooms, Director of Operations and/or Assistant General Manager experience in a hotel environment. Engineering and/ or Food & Beverage. License: • Fire Safety Director (must obtain up to 6-9 months after employment commences) Salary: • $115,000 to $125,000 annually

Job DescriptionTrump International Hotel & Tower New York provides the finest standard of luxury to the world's most discerning Guests, all in the heart of Midtown Manhattan overlooking Central Park. Trump International Hotel & Tower redefines Manhattan's luxury hotel product. Accommodations offer the finest and most luxurious comforts of home- with Central Park as your front lawn, Lincoln Center as your entertainment center, and a personal Attaché attending to every need. Trump International Hotel & Tower New York is looking for an Assistant Director of Engineering to join our dynamic team! Responsibilities include but are not limited to: Assisting the Director of Engineering with the daily maintenance and physical plant operations, monitoring the condition of the hotel and tower to ensure the highest standards of guest and resident satisfaction. Management of the Engineering and Security Team, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving issues. Supervise, develop, and maintain ongoing maintenance, and daily operations for the hotel and tower, including refrigeration, heating, plumbing, life safety, preventive maintenance of hotel rooms and common areas, air/heating units, swimming pool, lighting, kitchen equipment, emergency generators, switch rooms, roof exhausts, electrical substations, etc. Works closely with other departments (i.e., Front Office, Housekeeping, and Security Departments on maintenance and repair issues) to ensure a high level of internal and external customer satisfaction. Understands government regulations affecting the hotel’s operations, ensuring the hotel and tower are operated in compliance with all applicable local laws, life safety regulations, and requirements of any federal, state, or municipal authority. Qualifications ● 3 to 5 years of experience in a luxury environment with a minimum of 3 years in a leadership capacity ● Must have HVAC, electrical, and mechanical experience ● Excellent oral and written communication skills ● Ability to communicate, direct, manage, and motivate a team. ● Will be required to have effective and timely follow-up on projects ● Ability to multitask and prioritize departmental functions to meet deadlines ● Working knowledge of OSHA, State, and NYC building requirements ● Must be able to work a flexible schedule to include nights, weekends, and holidays Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Salary:$ 70,000 - 100,000

Job Description Market Segments: • Corporate Negotiated & Entertainment. We are seeking an experienced, tenacious and highly motivated individual to join our team as Sales Manager. The Sales Manager is responsible for driving revenue growth and achieving sales targets. This role involves developing sales strategies, building client relationships, and overseeing the sales process from prospecting to closing. Experience: • Cipriani 10 South Street (event venue) to handle all group and corporate leads funneled through., • Membership team to leverage and share leads back and forth., • Conduct site inspections, client entertainment, sales trips and trade shows as required., • Monthly target of proactive phone calls and site inspections/client entertainment., • Manage and direct the on-property multi-segment sales efforts to achieve hotel revenue goals by proactively targeting current and prospecting new targeted accounts in these markets to grow Casa Cipriani New Yorks business., • Create quarterly and yearly action plans., • Must be well versed and effective in selling high rated, luxury suites with a keen understanding of the ultra-luxury market., • Ability to be well versed on current trends in various markets and maintain confidentiality of information., • Attend hotel clients and local community business events to network and maintain high visibility, • Update management and relevant departments on VIP arrivals, meet and greet accordingly, • Perform monthly review account profile on room nights production and average rate and utilize Agency 360 & Demand 360 and relevant business intelligence tools to maximize ROI, • Ensure that all accounts profile, all sales reports and any other relevant information are updated in the CRM system, • Identify and communicate ideas, customer expectations from assigned segments and territory, • Perform job functions with attention to detail, speed and accuracy, • Prioritize, organize and follow-up on all actions, • Be a clear thinker, remaining calm and resolving problems using good judgment, • Understand guest service needs, • Work with minimal supervision, • Maintain confidentiality of guest and client information and pertinent hotel data., • Exceptional interpersonal skills - able to represent the property in the community, • Ability to prioritize and organize work assignments, • Ability to meet deadlines, • Experience with technology such as, • Delphi.fdc (sales force), • Opera Cloud, • Alliants, • Microsoft Office Suites Travel Perhaps 1 week per quarter. Day to Day duties: • Attend 9am, morning meeting for sales representative. Share this responsibility with Sales & Marketing Coordinator., • Occasionally create delphi reports as and when needed., • Refine existing and create new SOP’s where necessary. SOP's are a critical part of achieving success., • Ensure all previous week’s sales activity is in Delphi by EOD each Monday and generate report., • Ability to work independently and without close supervision. Qualify any reactive leads., • Solicit new business. Estimated at 2.5 million in net room revenue for 2025. GROUP • Take group lead inquiries, work with Revenue team to get rates, prepare a proposal in Delphia and share with client within 24 hours., • Ballroom events, set up booking in Delphi and unique booking link. Offer tours as needed., • Presidential Suite events are considered group revenue., • Prepare and issue group contracts and ensure payments collect initial and final deposits., • Use Hoteligence/demand 360 to solicit new corporate negotiated accounts., • Solicit new business from the Financial District neighborhood., • Work with the membership team to potential uncover new leads for corporate accounts., • Ensure all accounts are maintained in delphi and daily reports scheduled., • Use the ‘reservations entered yesterday opera report’ to uncover potential new corporate accounts., • Establish relationships with large entertainment accounts such as but not isolated to TAG/Ascot/Altour etc and increase production for entertainment business from them., • Establish relationships with Studios and relevant accounts on the West Coast to increase production in the entertainment segment., • Keep on top of award shows, concerts, fashion shows and all entertainment related activities in NY and penetrate our share of the business. Powered by JazzHR IKhBzVrKJ7

Job DescriptionDescription: Job Title: Head Chef – Zaytinya, The Ritz-Carlton NoMad, NYC Location: New York, NY Reports To: Director of Culinary Operations. Lead and manage all restaurant operations & hotel in room dining in partnership with the General Manager to offer a world-class culinary experience, ensure concept vision and JAG standards are executed consistently. Demonstrate that employees are the highest priority, maintain a positive work environment and develop the next generation of restaurant leaders. Take ownership of the restaurant; ensure the restaurant operates efficiently and profitably. Proactively partner with Ritz Carlton food & beverage leadership to execute to luxury, Forbes 5-star standards. Culinary Leadership Work with the JAG culinary Team to create innovative and authentic menus. Educate self and team on regional history, culture and cuisine. Research and utilize industry trends, innovative techniques and environmentally friendly product/procedures. Be the expert of JAG standards. Understand, develop, coach and consistently execute JAG’s culinary standards. Ensure consistent menu execution by using tools such as line checks, menu change SOP’s and recipes. Constantly work to improve standards and guest satisfaction. Impact service by being present on the line during peak times, press events, and festival periods. Performance and Talent Development Educate, coach and build teams to exceed expectations. Develop a team of leaders that are prepared and qualified to move upward in the organization. Clearly define expectations and hold individuals accountable. Provide both positive and constructive feedback to your team in a timely manner and documented when appropriate. When necessary, create and implement action plans to overcome employee opportunities. Delegate appropriately and fairly to develop and motivate the team. Use education budgets to develop and educate the team. Actively recruit and hire top tier talent. Treat potential employees with same sense of hospitality and respect as employees and guests. Execute training program consistently for both hourly, management trainee and management employees. Facilitate and assist with the occasional stage or Home Office employee as they do their restaurant training. Ambassador of JAG Culture Seek out opportunities to communicate José Andrés Group’s vision to team, guests, students, vendors and community in a clear and positive manner. Lead by example in all interaction. Demonstrate ownership, accountability, and initiative in daily tasks by anticipating business needs and proactively addressing issues. Readily adjust to circumstances and manage change effectively by finding ways to accommodate team and guests by always ‘making it happen’, without sacrificing quality. Create a positive work environment by demonstrating no tolerance for negative behaviors. Welcome new ideas and seek feedback from team by asking questions. Exemplify professionalism and hospitality in all interactions and especially in difficult situations. Manage Daily Operations Responsible for the daily operations of JAG restaurants ensuring they operate efficiently and profitably. Understand, practice and teach JAG policies and procedures. Ensure concept and JAG vision and communicate policy to team and managers. Manage and oversee all day-to-day operations to maximize revenues and profits. Provide a safe, clean, organized and sanitary work environment. Teach and enforce Food Sanitation and Safety standards. Ensure all Health Standards, federal and state laws are met. Correct all violations with a sense of urgency. Work with Home Office support (Culinary Operations Director, Director of Restaurants, R&D, finance, marketing, PR, events, HR) to ensure standards are met. Maintain open lines of communication with staff: management and hourly. Create an environment where information is shared as the rule. Ensure that all deadlines are met and take accountability for completion. Manage Financial Results Develop and execute a plan to stay within department budgets and maximize profits. Actively manages inventory, waste, and pricing to meet cost targets. Effectively manage kitchen and janitor labor, scheduling and payroll. Share financial information with the management team to develop and to give them understanding about the impact of the decisions they make. Ensure tools such as Craftable and Hotschedules are utilized correctly and data is accurate. Reach out to JAG community for support as needed. Requirements: Skills & Knowledge Position requires a minimum of 5+ years of sous chef experience and 10+ years of kitchen experience. Luxury Hotel experience desired. Culinary degree preferred. Extensive knowledge of culinary fundamentals (knife skills, butchery, sauces, all kitchen stations) is required. Requires developed communication skills, both verbal and written. Most tasks are performed independently or in a team environment with the employee acting as a team leader. Ability to maintain compliance with all local, state and federal laws and regulations. Ability to supervise, train and motivate multiple levels of employees. Ability to assess/evaluate other employees’ performance in a fair and consistent manner. Extensive knowledge of food industry, restaurants and competitive markets. Basic knowledge of revenue management. Participation in the development of short- and long-term financial and operational goals of the restaurants. Abilities & Working Conditions Must be able to stand and exert well-paced mobility for up to 8 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15 lbs. on a regular and continuing basis. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Requires manual dexterity to use and operate all necessary equipment. Requires working nights, weekends and holidays. Who we are: José Andrés Group restaurants span all over the globe including Miami, Las Vegas, Orlando, NYC, Chicago, Dubai, Bahamas, Los Angeles and of course Washington, DC. Since 1993, our restaurants reflect the authentic roots of each concept and showcase a passion for telling the stories of a culture through food. Apply now and join the industry leading José Andrés Group Team. José Andrés Group is an Equal Opportunity Employer

Job Description Corner Bar is hiring servers! Corner Bar is the acclaimed restaurant from chef Ignacio Mattos at the Nine Orchard Hotel. In a warm, cosmopolitan setting that lends itself to everything from relaxed breakfasts to feasts over martinis and platters of fruits de mer, the restaurant serves generous, elegant dishes inspired by the brasserie tradition, along with a remarkable wine and spirits list. In a rave, New York Times restaurant critic Pete Wells described the restaurant's cuisine as “cooking of a very high order.” Having established itself as an essential New York City dining destination, Corner Bar recently broadened its menu to further celebrate preparations grilled over charcoal, while expanding the restaurant to include the whimsical new Dining Room. Corner Bar is open daily for breakfast, lunch, and dinner, with brunch served on the weekends. The Server will serve the guests while upholding the quality of food, beverage, and service. This person will ensure food and beverage service runs smoothly and that guests have pleasurable dining experiences. Key Focus • Taking guest orders in an accurate and orderly manner., • Making educated menu recommendations to guests., • Ensure all food and beverage orders are fulfilled and uphold quality., • Ensure compliance with occupational, health, and safety standards., • Participate actively during pre-shift meetings., • Participate in restaurant service and team trainings., • Ensure consistent communication with staff members, management, and the kitchen during service., • Ensures all guests consistently receive courteous and efficient service., • Responds positively and promptly to customer concerns and complaints., • Maintains guest satisfaction by monitoring and evaluating food beverage and service offerings., • Communicating any food allergy or special nutrition needs to kitchen staff., • Maintain a welcoming and orderly restaurant environment., • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service., • Reliably complete all assigned side work., • Follow all company policies and procedures, • Understanding that we require a positive and respectful attitude in the workplace., • Medical, Dental and Vision insurance for full time employees, • Commuter Benefits, • Paid Time Off We are an equal opportunities employer, all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description The Guest Experience Ambassador is responsible for being the first point of contact for all our guests. The Host is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $25 + Tips. KEY RESPONSIBILITIES * Follow the posted opening and closing duties. * Take accurate and complete reservations. * Always provide excellent service. * Cooperate with the Maître ’d and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor with eye contact and a genuine smile. * Set and maintain the dining room and podium environment and ensure materials are perfectly clean. * Have necessary knowledge of menu items to assist guests as needed. * Assist guest and colleagues courteously and efficiently. * Use the guest’s name appropriately and communicate it to restaurant colleagues. * Assist in seating guests and pulling their chairs. * Assist restaurant colleagues to prepare for service. * Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests). * Communicate through Guest Movement chat group any relevant guest movements, such as Aman F&B VIP chat. * Inform restaurant managers of daily reservations forecast. * Assist in monitoring all guests’ needs. * Log in information about guest preferences. * Check daily for our regular guest preferences and record them in our daily list for the service. * Ensure all soignees are given to the service team. * Assist with coat check as needed. * Assist taking guests to the Jazz Club. * Assist in providing “Magic Service” for hotel guests. * Input member engagements notes. * All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS * 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage. * Must be able to work weekends and have open availability. * Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction. * Must be able to take constructive criticism and work well in a team dynamic. * Positive, engaging, and energetic personality. * Must be personable and able to anticipate guests’ needs. * Able to be organized, manage time wisely and work with little to no direct supervision. * Very high attention to detail. * Sensitive to cultural nuances. * Excellent communication skills, both written and verbal on English. * Able to handle a multitude of tasks in an intense, fast paced environment. * Excellent people skills and the ability to work under pressure and with various stakeholders. * Ability to maintain a clean and professional appearance as per company policies. * Ability to stand for extended periods of time. * Multi-lingual is a plus. * Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions. * Experience working with SevenRooms is preferred. * TIPS Certified EEO M/F/M/V/D We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionSummary: A Cocktail Server is responsible for serving guests by assisting with food and beverage selections, ringing in and monitoring orders, maintaining dining ambiance and overall cleanliness and presentation of the space. Duties and Responsibilities: • Maintains a working knowledge of the cocktail food and drink menu, • Describe various food dishes and beverage recipes to customers, • Uses LDV standards of engagement for all service techniques, • Checks with guests regularly during their experience to confirm satisfaction, • Provides guest check promptly and returns receipt promptly, • Keeps all service and table areas clean, organized, and stocked, • Assists in clearing and pre-bussing whenever possible, • Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact, respectable conversation and smiling, • Comfortable working behind the bar and assisting with making & serving beverages as needed, • Comfortable working in kitchen assisting with plating & serving as needed, • Practice highest regards for safety within all areas and with all materials, • Follow and adhere to all standards set forth by the Department of Health (DOH), • Have knowledge of state and federal liquor regulations pertaining to serving alcohol, • Perform other related activities as assigned by management Qualifications • Deliver timely and courteous service to LDV Hospitality guests in adherence to our company policies and procedures, • Ability to speak, understand, read and write in English, • Must have basic math skills, • Maintain friendly, helpful and positive attitude at all times, • Strong customer service background, • Ability to have an outgoing, friendly disposition for guest relations, • Working knowledge of the cocktail food and drink menu, • Adherence to company, state, and county sanitation standards, • Strict adherence to posted schedule and clock in/out at times, • Attendance to company meetings and training seminars as required, • Responsible for training and developing new employees to LDV Hospitality’s standards of service, • Adherence to company uniform and grooming policies, • Perform all other related and compatible duties as assigned by management, • Ability to lift at least 30 pounds on a regular basis, • Ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day, • Mobility and manual dexterity appropriate to staff in the Cocktail Server position Work Environment • Ability to withstand a high volume of business and the movement, noise and temperature extremes associated with that volume, • 1+ years experience as a Cocktail Server in a similar caliber establishment, • A high school education is required LDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country, both independently and for iconic hotels, inspired by La Dolce Vita, "The Good Life." The mission of LDV is to channel our passion for genuine hospitality into creating charming restaurant and bar experiences. Through our F&B offerings, we bring La Dolce Vita, "The Good Life," to our guests by curating an ambiance of effortless elegance. These experiences elevate and define a true sense of place for our hotel partners. We achieve this with our team of extraordinary people, culinary integrity, and excellence in service.

Job Description The Line Cook is responsible for setting up and stocking the station, preparing for service, and cooking menu items in coordination with the rest of the kitchen staff for service. Duties / Responsibilities: • Manage the station from start to finish, • Ensure that all food products have been prepared correctly before cooking and are cooked consistently to perfection per LDV Hospitality's recipes and standards, • Complete shift work, as assigned, timely and thoroughly in accordance with department standards, • Clean and stock station and equipment thoroughly, as assigned, by the start of each shift, • Maintain appropriate portion-control, • Manage proper storing temperatures according to DOH regulations, • Control and limit waste, • Follow proper rotation procedures according to DOH regulations, • Be a team player—support and assist your fellow team members whenever possible, • Communicate problems and ideas to the Chef, Sous Chef, and/or General Manager Qualifications: • Deliver timely and courteous service to LDV Hospitality guests in adherence to our company policies and procedures, • Adherence to company, state, and county sanitation standards, • High attention to detail, • Ability to comprehend and follow written and verbal direction, • Able to work a flexible and variable schedule at times, including nights, weekends and holidays, per the needs of the business, • Handle exposure to some chemicals and frying oil used, • Perform all other duties assigned by the management Education / Experience: • Minimum of 1 year experience as s line cook or sauté cook, having worked all stations. Fine dining restaurant experience a plus, • High School Diploma or GED is preferred, but not required Physical/Special Requirements: • Ability to lift 50+ pounds often., • Ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day, • Mobility and manual dexterity appropriate to staff the Line Cook position Work Environment: • Able to withstand fluctuations in temperature within work environment, from high heat to below freezing, • Ability to perform essential job functions under pressure, maintain professionalism when working under stress LDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country, both independently and for iconic hotels, inspired by La Dolce Vita, "The Good Life." The mission of LDV is to channel our passion for genuine hospitality into creating charming restaurant and bar experiences. Through our F&B offerings, we bring La Dolce Vita, "The Good Life," to our guests by curating an ambiance of effortless elegance. These experiences elevate and define a true sense of place for our hotel partners. We achieve this with our team of extraordinary people, culinary integrity, and excellence in service. The original Scarpetta opened in New York City’s Meatpacking District in 2008 to a critically acclaimed 3-star review from the NY Times. The restaurant’s name is derived from the Italian expression, “fare la Scarpetta,” which means to savor a meal to the last bite. The philosophy of Scarpetta’s kitchen is to create bold flavors by amplifying the essence of seasonal ingredients. The signature pastas are made in-house daily and are paired with the highest quality, locally-sourced ingredients. Scarpetta’s famous Spaghetti Tomato & Basil is nothing short of classic simplicity in both taste and preparation. Scarpetta has always been at once informal, comfortable and elegant, grounded with a passion for old world hospitality. Guests can enjoy ordering several dishes to share for the table, with a menu built for sharing and conviviality to inspire the essence of a stylish and carefree dinner party. We are an Equal Opportunity Employer and a Drug-Free Workplace.

Job Description Sartiano's Opening Spring 2023 Mercer Hotel, 147 Mercer Street (Prince Street) Line Cook Job Description Responsible to: Management About Sartiano’s was born from the Tuscan heart and soul of Italy. Business leader, Restauranteur, and Lifestyle Architect Scott Sartiano introduces his latest concept, appropriately chosen after his namesake. Founded at the Mercer Hotel, New York, Sartiano’s embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Role: A line cook will prepare meals according to our standard recipes. In this position, your principal goal will be to prepare high-quality meals that meet the chef’s exact specifications. You will be responsible for setting up the prep station, stocking inventory, and maintaining sanitation standards. The ideal candidate will possess excellent communication and multi-tasking skills. Qualifications & Disposition: • High school diploma or equivalent qualification., • Certificate in Culinary Arts or related field., • A minimum of 4 years’ experience in a similar role., • In-depth knowledge of restaurant best practices and cooking methods., • Excellent communication and organizational skills., • Aptitude for multi-tasking., • Must be able to work cooperatively and efficiently in a team Benefits: • Daily family meal provided, • Weekly wages, • Direct deposit, • On going education of food and beverage trainings, • Career development Physical Demands: The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. *The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Bond Hospitality and Mercer F&B, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description The AM Server maintains all dining room environments and equipment. The AM Server is responsible for ensuring the dining room is clean and tidy, assisting guests when they have questions about the menus/wine list, taking guests’ orders, anticipating guests’ needs and addressing them accordingly. This position has an hourly rate of $16.50 + Tips. KEY RESPONSIBILITIES * Review menu for changes and specials * Always provide excellent service to all of our guests * Review your workstation and your mise en place, make sure all is up to par before you start your shift * Set tables and stations up to company standards * Keep the dining room and workstation clean and organized, ensure that all silverware and glasses are wiped and spotless * Take guest food and beverage orders * Extensive knowledge of food and beverage to service and up-sell our product, including liquors and cocktails * Review soigne/cheat sheet before approaching the table * Mark tables appropriately to food order for each course * Always confirm order with the guest and double check accuracy of order before sending to the kitchen * Follow SOP’s on placing orders with allergies and dietary restrictions * Set up tables according to hosts' communication * Enter all sales in POS without errors. Double check list of items before “sending” * Be responsible for making decisions during absence of management with the needs of the guest in mind * Make sure that all products served are accounted for on the final bill before presenting to the guest * Set the pace and direct the flow of service * Upkeep and clear tables between courses throughout the meal * Support the server assistant as needed to secure service to our guests up to our standards * Verify guest satisfaction with each table during each course served * Anticipate guest needs, where guests will never have to ask for anything * Wish each guest a warm welcome and farewell and thank them for coming * Ensure all closing side-works are thoroughly completed * At the end of the shift deliver all checks and report to the appropriate place according to the rules * Setting and maintaining the dining room environment ensuring materials are perfectly clean and organized * Following the posted opening and closing duties and side-work sheet * Attend daily pre meal/communication meetings & monthly departmental meetings * Generate a good atmosphere * All other responsibilities assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS * 3 years’ experience in a luxury hotel environment or similar restaurant or food and beverage setting * Must be available to work 6am-3pm * Must have open availability and able to work weekends * Positive, engaging, and energetic personality * Able to be organized, manage time wisely and work with little to no direct supervision * Very high attention to detail * Sensitive to cultural nuances * Excellent communication skills, both written and verbal on English * Able to handle a multitude of tasks in an intense, fast paced environment * Excellent people skills and the ability to work under pressure and with various stakeholders * Ability to maintain a clean and professional appearance as per company policies * Ability to stand for extended periods of time * Multi-lingual is a plus * TIPS and ServSafe Certified We use eVerify to confirm U.S. Employment eligibility.

Job Description SERVER- GJELINA NYC * Cash Wage: $11.00 per hour * Tip Credit: $5.50 minimum per hour, based on tips received * Total Minimum Compensation: $16.50 per hour ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower shop, home goods store, bakery, or restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer. POSITION SUMMARY: As a team member of the Gjelina Group, every role is key to our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, the ability to stay calm within a busy environment, the ability to multitask, and the ability to stay organized. The server is the main point of contact for guest interaction. The Server maintains the attitude and energy of bistro service while cultivating a fine dining experience with exceptional food and beverage knowledge. Passion for hospitality and food leads to their ability to navigate guest interaction and service with grace. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned): • Report for duty on time, clocking in for your shift using the time clock., • Manage your time, including resting and meal breaks, in compliance with New York Labor Law; keep managers informed when you leave the floor., • Maintain high standards of appearance and hygiene at all times, including clean hair and nails and no heavy perfumes or colognes., • Adhere to all health, safety, alcohol control, and sanitation protocols., • Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes., • Organize, clean, and maintain all server stations., • Clearly communicate with all service staff and management throughout your shift to ensure smooth and efficient service., • Prepare the floor for opening and closing of each shift; stocking, cleaning, and preparing., • Attend to guest needs throughout the dining room, course food orders, and send them through the POS., • Run food, drinks, and bus tables in your section throughout service., • Complete all assigned side work pre- and post-shift., • Attending training and pre-shift meetings., • Responsible for in-depth knowledge of the cocktail menu and wine list, assisting guests with ingredient knowledge, pairings, etc., • Responsible for in-depth knowledge of the food menu, ingredients in each dish, vendors and farmers, etc., • Responsible for communicating all guest allergies with a manager., • Fully understand the floorplan, table numbers, and seat positions of the entire venue, • Supporting the management team in all aspects of in-house service and events General Attributes: • To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind., • To have a positive impact, take responsibility and initiative to resolve issues, and always clearly communicate with guests and colleagues., • To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans (while ensuring that you have the support to get the job done)., • To be motivated and committed, approach all tasks enthusiastically, and seize opportunities to learn new skills or knowledge to improve performance., • To be flexible, responding quickly and positively to changing environments, • To maintain a high team, focus through solid leadership, showing cooperation and support to colleagues in pursuing department goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions. knowledge, skills, and attributes • Must be organized, self-motivated, and proactive, with strong attention to detail., • Full knowledge of all in-house food and beverage menus, • Ability to use all relevant items of equipment., • Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures., • Ability to use the restaurant point of sale system., • Ability to prioritize work activities and provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner., • Ability to keep calm when faced with any unusual situations., • Ability to perform the essential functions of the job. Certificates & Training: • NYC Sexual Harassment Prevention Training., • NY Food Handler Certificate., • Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety PHYSICAL DEMANDS: The physical demands described are representative of those that an employee must meet to perform the essential function of this job successfully. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions. • Must be able to stand, lift, bend, and walk for an extended period (8-12 hours)., • Must be able to move, pull, push, carry, or lift up to 50 pounds on occasion and 30 pounds regularly., • Must be able to seize, grasp, turn, and hold objects with hands regularly and in frequent or repetitive motions., • Must be able to reach items at varying height levels (shelves, on the ground, etc.), • Occasionally kneel, bend, crouch, and climb as required., • Must be able to work under environmental exposure to cold, heat, water, and cleaning materials., • Must be able to remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays. WORK ENVIRONMENT: The work environment characteristics described are representative of those encountered by this position while performing the essential functions of this job. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions. The noise level in the work environment may be moderate, and the surrounding areas may be wet, hot/cold, slippery, or humid. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND ALLOWED TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF OUR BUSINESS ACTIVITIES, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT. . Job Posted by ApplicantPro

Job DescriptionJob description Housekeeping Manager - Luxury Hotel Experience Required We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating luxurious experiences. As an integral part of the Housekeeping Leadership Team, a Housekeeping Manager will work closely with our housekeeping team ensuring cleanliness and quality standards are exceeded and identifying areas of improvement. Manages the daily operations of a housekeeping services department to ensure offices, guest rooms, facilities bars, restaurants, and other specified areas are kept in a clean and orderly condition. Inspects all hotel facilities, recommends upgrades when needed. Establishes workflows, standard procedures, and quality control plans. Responsible for maintaining vendor/supplier relationships. Manages subordinate day-to-day performance of the job and creating/modifying schedules as the business demands. Ensures that projects, department milestones, goals are met and adhering to the standards of the company. Duties to include, but not limited to; Job Description * Interpret, administer, and promote all departmental policies, procedures, and established standards. * Monitor all the daily operations of the housekeeping service department, including the cleanliness of all guest rooms and public areas daily * Communicates with different departments to ensure that Housekeeping services and activities are properly planned. * Coordinates the services and operations of Housekeeping and Laundry with those of other departments. * Focus on day-to-day direction of the department including implementing projects and improvements * Coordinates and supervises guest room transfers, as well as responding to resident requests in a timely and policy-compliant manner. * Processes payables in a timely and efficient manner in accordance with policies and procedures. * Inspects storage rooms, utility closets, and janitorial closets on a regular basis for upkeep and supply control. * All Housekeeping supplies and equipment are requisitioned, and proper inventory levels are maintained to maintain housekeeping operations. * Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office * Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed * Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office * Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed * Ensure daily work assignments, payroll, reporting is completed accurately and timely. * Collect/prepare the room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. * Conduct pre-shift meetings * Train housekeeping employees to achieve the standards of cleanliness in guests’ rooms * Make recommendations and follow through on disciplinary action for assigned staff * Respond to emergencies using information contained in SDS sheets. Keep SDS sheets current and readily available. * Provide exceptional guest service for all requests by responding in a timely manner * Inspect guest rooms, including VIP, vacant, occupied, and check-out rooms, to ensure the standards are being achieved by each employee * Inspect public areas, lobby areas, hallways, storage closets, garbage rooms, offices, laundry rooms, lockers rooms, etc., to ensure cleanliness according to standards * Balance and clear room status daily/nightly; compare the P.M. housekeeping report with the PMS room status report and resolve any discrepancies * Monitor out-of-order, out-of-service, discrepant, and showrooms daily * Monitor and direct progress of housekeepers and housemen in rooms that are undergoing deep cleaning. * Participate in department meetings and quality check inspections * Be a mentor, guide, trainer and champion for all Housekeeping team members Requirements * High school diploma or equivalent * Minimum of 5 years experience in full-service hotels and full understanding of housekeeping overall department functions * Local candidates only * U.S. Citizenship/Work Authorization required * Five (5) years of supervisory experience * Proven ability to effectively lead and manage the overall operation of the department budget and be able to control operating expenses, you must have intermediate to advanced knowledge of financial concepts, budgeting, and other accounting operations * Be able to lift 50 pounds without restrictions * Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service * Knowledge of operational controls, budgeting, forecasting, and scheduling * Strong oral and written communication skills * Ability to train and develop team members * Excellent organizational skills. * Computer skills; strong working knowledge/capabilities with MS Office software and knowledge of PMS systems: Opera - Knowcross - Alice and InFor * Working knowledge of Time & Attendance software * Spanish speaking preferred, other languages very helpful Job Type: Full-time Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 10 hour shift Ability to commute/relocate: * New York, NY 10018: Reliably commute or planning to relocate before starting work (Required) Experience: * Supervising experience: 5 years (Preferred) * Hotel experience: Luxury - 5 years (Preferred) * Microsoft Office: 1 year (Required) * Google Suite * PMS systems: Opera - Knowcross - Alice and InFor * Housekeeping management: 5 years (Preferred) Work Location: In person Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Reservations Agent. The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. This position is responsible for performing guest services, administrative tasks such as managing hotel room reservations, and supporting the accomplishment of hotel revenue objectives. ESSENTIAL FUNCTIONS AND DUTIES: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Process accurate billing and payments, ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions to provide recommendations and information to guests as needed., • Handle challenging situations and resolve guest complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Support the front staff to ensure a smooth and memorable experience for guests by reviewing, monitoring and relaying guest arrival and departure times, special occasions, needs and preferences., • Maintaining accurate and up-to-date records of guest information and reservations, while recording notes for guest preferences, special requests, and payment information., • Meeting and exceeding sale goals, striving to increase revenue and maximize room occupancy., • Run daily reports while maintaining and completing daily task list., • Adhering to hotel policies, procedures, and standards, including data privacy and security., • Inputting sensitive information in our systems, ensuring that all guest data is properly stored and protected., • Perform Switchboard duties, other administrative duties and direct calls as needed., • Participate in any training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team.KNOWLEDGE, EXPIERENCE AND SKILLS, • A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • At least 2 years of experience in the luxury hospitality industry, particularly as a reservations agent, is usually required., • Experience with Opera preferred., • Knowledge of the city, particularly tourist attractions., • Professional demeanor, strong ethical standards, and the ability to maintain confidential information., • Ability to multitask and prioritize tasks in a fast-paced environment, using software and point-of-sale systems., • Possess a sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the, • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Proficiency in basic computer skills, including knowledge of scheduling, • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity.PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced, • environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 30 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. Cipriani is an equal opportunity employer. Powered by JazzHR BWIc6xFm0H

Job Description New York's first Social Beauty Club is seeking experienced Host/Hostess to join our team immediately. Apply now and receive an invitation to attend our job fair for one on one interviews, next week JUNE 30th to JULY 2, at our 45 East 20th location. You must receive an invitation to attend. Guest Experience Host / Beauty Bartender Overview: More than a receptionist, you're the first impression. A concierge, vibe curator, and social anchor all in one. Your Vibe: * Greet and check in guests with warmth and efficiency * Serve signature cocktails and café beverages * Manage scheduling and guest flow like a pro * Set the tone: calm, cool, and glam Skills You Bring: * Experience in hospitality, front desk, or luxury retail * POS and booking software skills (like Boulevard, Booker, Zenoti or Mindbody) * Organized, charismatic, and stylish Role Description The Host / Hostess (also known as the Concierge) at Majesty’s Pleasure participates in all front of house activities including but not limited to welcoming guests, confirming appointment details and checking guests in and out. The Host / Hostess rotate through 3 different positions in the salon / spa depending on the shift, including Front Desk Host, Bar Service and Floor Server. These positions may include taking drink and snack orders, pouring wine / champagne, making cocktails and serving as well as checking in on guests on the floor in service in the spa / salon. Our host position often leads to growth within the company including floor leads, shift leads and junior management positions. Duties: • Greet guests in a friendly and professional manner, • Seat guests and manage the seating chart, • Assist with reservations and walk-in guests, • Provide menus and relay information about services, products and cafe / salon offerings, • Take guests' coats and belongings, • Manage waitlists during peak hours, • Assist in maintaining cleanliness in the host area, • Collaborate with servers and bar staff to ensure smooth operation Duties may also include: • Hosting large groups, • Hosting private events, • Hosting VIP and Influencer clients

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About YouYou are a self-starter who thrives in a fast-paced environment and is excited to get cross-functional experience in a high-growth startup. You practice active listening and enjoy communicating with customers. You are an adept problem solver with previous experience in technical customer support. You are comfortable working collaboratively and autonomously on new challenges as the company grows. About The RoleThis role is an integral part of the Customer Support team and is responsible for troubleshooting and solving basic support issues. As a Customer Support Advocate, you will be the first point of contact for customers seeking assistance. Your role will involve providing prompt and effective solutions, ensuring customer satisfaction, and laying the foundation for a positive support experience.Responsibilities • Initial Troubleshooting: Respond to customer inquiries via phone, email and chat. Conduct initial troubleshooting to identify and escalate, or resolve, technical issues and answer product questions., • Escalation: Escalate complex issues to team leads or appropriate internal teams. Take detailed notes and relay all necessary information for a smooth transition and resolution., • Customer Interaction: Interact with customers professionally, patiently, and empathetically; actively listening to their concerns and providing clear and concise instructions., • Proactive Communication: Keep customers informed about the progress of their tickets, expected resolution times, and any potential delays, ensuring transparent and proactive communication., • Customer Education: Educate customers on product functionality, features, and best practices to help them make the most of their Canary products., • Collaboration: Collaborate closely with team members and cross-functional partners to share insights and feedback. Contribute to the continuous improvement of support processes and customer satisfaction., • Performance Metrics: Meet or exceed established performance metrics, including response and ticket resolution times.Qualifications, • Previous experience in a customer service or technical support role. Experience in a B2B or SaaS company preferred., • Excellent written and verbal communication skills with the ability to explain technical concepts simply and understandably to non-technical customers., • Strong problem-solving skills and a proactive approach to finding solutions to technical issues., • Effective time management skills and the ability to handle multiple tasks simultaneously., • Willingness to work collaboratively in a team environment and learn from others.

Job Description We are a small, well-established apartment hotel in New York City, seeking a dedicated and detail-oriented Maid to join our team. In this role, you will be responsible for providing high-quality cleaning services for our extended-stay guests, ensuring a clean and comfortable environment. Full-time (40 hours) and part-time (24 hours) positions are available, with a starting salary of $20 per hour and opportunities for performance-based increases. We offer excellent working conditions, full health benefits, and a generous profit-sharing plan. Key Responsibilities: * Clean and maintain guest rooms, including changing linens, dusting, vacuuming, and sanitizing surfaces. * Replenish guest room supplies, such as towels, toiletries, and kitchenette items. * Report any maintenance issues or concerns to management in a timely manner. * Ensure the cleanliness and organization of common areas, including the lobby, hallways, and elevators. * Follow established health and safety protocols to maintain a secure environment for guests and staff. * Collaborate with fellow team members to provide a seamless guest experience and maintain high levels of cleanliness. Qualifications: * Previous experience in housekeeping, preferably in a hotel or residential setting. * Strong attention to detail and a commitment to providing high-quality cleaning services. * Excellent time-management and organizational skills. * Ability to work well independently and as part of a team. * Good communication skills and a customer-service mindset. Compensation and Benefits: * Starting salary of $20 per hour, with opportunities for performance-based increases. * Full health benefits for full-time employees. * Generous profit-sharing plan. * Excellent working conditions in a well-established, supportive environment. How to Apply: If you are a dedicated and detail-oriented individual with a passion for providing high-quality cleaning services, we encourage you to apply for this Hotel/Apartment Maid position. Company DescriptionApartment HotelApartment Hotel

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleAs an Enterprise Customer Success Manager, you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers. You will collaborate closely with the Enterprise Implementation Manager (responsible for deployment and integrations) and Enterprise Sales (responsible for expansion and new product revenue). Your role is to align these workstreams to customer goals, foster strong executive relationships, and drive long-term account success.Responsibilities • Serve as the strategic owner of assigned enterprise accounts, maintaining long-term executive and operational relationships., • Quarterback across workstreams, coordinating with the Enterprise Implementation Manager (deployments) and Sales (expansions)., • Lead strategic account planning: develop success plans tied to brand-level outcomes and property-level adoption., • Conduct regular executive business reviews, providing insights, surfacing risks, and identifying opportunities for deeper partnership., • Ensure smooth transitions from deployment to adoption by partnering with the Implementation Manager., • Monitor product usage and adoption across large portfolios; intervene to mitigate risks and drive outcomes., • Partner with Sales to uncover and execute expansion opportunities, ensuring seamless customer experience through the sales cycle., • Advocate for customer needs internally by partnering with Product, Engineering, and Support to influence roadmap and resolve escalations., • Promote customer advocacy, transforming satisfied brands into champions of Canary.Qualifications, • BA/BS degree., • 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS., • Proven ability to manage complex, multi-stakeholder enterprise accounts., • Strong executive communication skills with the ability to influence C-level stakeholders., • Experience in strategic planning and account growth within global or multi-property enterprises., • Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts., • Strong problem-solving skills and ability to manage competing priorities in fast-paced environments.

Job Description A phenomenal investment firm in MIDTOWN EAST is seeking an energetic, poised, and eager Executive Assistant to join their IR Team. This is an incredible opportunity for an EA to get hands-on experience within investor relations while working alongside a wonderful team. The company values a great culture of team-oriented individuals. This role is full time in office Monday- Friday, 9am-5pm. $95-105k base + discretionary bonus + comprehensive benefits package Responsibilities include but are not limited to: • Manage and organize complex calendars, scheduling internal/external meetings, prioritizing the teams time, • Coordinate international and domestic travel including flights, hotel reservations, ground transportation, dining reservations; creating detailed itineraries, • Overseeing/completing monthly expense reports and handling follow-ups as needed, • Assist in the coordination and preparation of materials for meetings, including agendas, presentations, book binding, • Working with the CRM system, DealCloud managing notes, contacts, updates, investor tracking, • Event planning (as needed) including investor meetings/roadshows/conferences, • Adhoc projects Qualifications: Bachelor’s Degree 3+ years of related experience working in an assistant role, preferably within IR • Microsoft Office (Outlook, Word, Excel) skills

Job Description The Server maintains all dining room environments and equipment. The Server is responsible for ensuring the dining room is clean and tidy, assisting guests when they have questions about the menus/wine list, taking guests’ orders, anticipating guests’ needs and addressing them accordingly. This position has an hourly rate of 16.50 + Tips. KEY RESPONSIBILITIES · Review menu for changes and specials · Always provide excellent service to all of our guests · Review your workstation and your mise en place, make sure all is up to par before you start your shift · Set tables and stations up to company standards · Keep the dining room and workstation clean and organized, ensure that all silverware and glasses are wiped and spotless · Take guest food and beverage orders · Extensive knowledge of food and beverage to service and up-sell our product, including liquors and cocktails · Review soigne/cheat sheet before approaching the table · Mark tables appropriately to food order for each course · Always confirm order with the guest and double check accuracy of order before sending to the kitchen · Follow SOP’s on placing orders with allergies and dietary restrictions · Set up tables according to hosts' communication · Enter all sales in POS without errors. Double check list of items before “sending” · Be responsible for making decisions during absence of management with the needs of the guest in mind · Make sure that all products served are accounted for on the final bill before presenting to the guest · Set the pace and direct the flow of service · Upkeep and clear tables between courses throughout the meal · Support the server assistant as needed to secure service to our guests up to our standards · Verify guest satisfaction with each table during each course served · Anticipate guest needs, where guests will never have to ask for anything · Wish each guest a warm welcome and farewell and thank them for coming · Ensure all closing side-works are thoroughly completed · At the end of the shift deliver all checks and report to the appropriate place according to the rules · Setting and maintaining the dining room environment ensuring materials are perfectly clean and organized · Following the posted opening and closing duties and side-work sheet · Attend daily pre meal/communication meetings & monthly departmental meetings · Generate a good atmosphere · All other responsibilities assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS • 3 years’ experience in a luxury hotel environment or similar restaurant or food and beverage setting, • Must be available to work 6am-3pm, • Must have open availability and able to work weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • TIPS and ServSafe Certified EEO M/F/M/V/D We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced Mid-Market Customer Success Manager (CSM) to join our growing team. The Mid-Market CSM will be the primary point of contact for our Mid-Market hotel partners after they have successfully implemented and adopted Canary Technologies' products. This role is crucial in ensuring customer satisfaction, driving retention, and fostering long-term relationships.Responsibilities • Customer Retention: Proactively engage with a portfolio of mid-market hotel accounts to ensure continued satisfaction and utilization of Canary products. Identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics, identify areas for improvement, and develop action plans to increase customer success, • Customer Expansion: Identify opportunities for product expansion within existing accounts, collaborating with sales teams to drive upsell and cross-sell initiatives, • Relationship Management: Build strong, trusted relationships with key stakeholders at client hotels, including general managers, operations managers, and IT teams, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to customers, • Issue Resolution: Act as an escalation point for customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution, • Host QBRs: Conduct regular Quarterly Business Reviews (QBRs) with key clients to review performance, discuss strategic goals, and present product roadmaps.Qualifications, • Bachelor's degree (BS/BA).2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, • Excellent communication, interpersonal, and presentation skills, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, • Proactive and results-oriented with a strong customer-centric approach

Job Description Corner Bar is hiring Server Assistants! Corner Bar is the acclaimed restaurant from chef Ignacio Mattos at the Nine Orchard Hotel. In a warm, cosmopolitan setting that lends itself to everything from relaxed breakfasts to feasts over martinis and platters of fruits de mer, the restaurant serves generous, elegant dishes inspired by the brasserie tradition, along with a remarkable wine and spirits list. In a rave, New York Times restaurant critic Pete Wells described the restaurant's cuisine as “cooking of a very high order.” Having established itself as an essential New York City dining destination, Corner Bar recently broadened its menu to further celebrate preparations grilled over charcoal, while expanding the restaurant to include the whimsical new Dining Room. Corner Bar is open daily for breakfast, lunch, and dinner, with brunch served on the weekends. The Server Assistant will assist servers and attend to the guests of the restaurant by upholding the quality of food, beverage, and service. This position will assist with running food, clearing dishware, and setting up tables to ensure service runs smoothly. Key Focus • Assist servers and attend to guests during service., • Run guest orders to tables in an accurate and orderly manner., • Clear guest dishware and setting up tables., • Ensure compliance with occupational, health, and safety standards., • Participate actively during pre-shift meeting., • Participate in restaurant service and team trainings., • Ensure consistent communication with staff members, management, and the kitchen during service., • Provide courteous and efficient service., • Responds positively and promptly to customer concerns and complaints., • Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest requests., • Run guest food orders to tables and ensure food quality of the restaurant., • Maintain a welcoming and orderly restaurant environment., • Builds relationships with repeat guests., • Completes side work according to the schedule., • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service., • Reliably complete all assigned side work., • Follow all company policies and procedures including recently created and evolving COVID guidelines., • Understanding that we require a positive and respectful attitude in the workplace., • Medical, Dental and Vision insurance for full time employees, • Commuter Benefits, • Paid Time Off, • Discounted Gym Membership Physical Demands We are an equal opportunities employer, all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Server (Breakfast/Lunch/Dinner) Job Description Responsible to: Management About Sartiano’s was born from the Tuscan heart and soul of Italy. Business leader, Restaurateur, and Lifestyle Architect Scott Sartiano introduces his latest concept, appropriately chosen after his namesake. Founded at the Mercer Hotel, New York, Sartiano’s embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Role: We are looking for a server that will uplift the dining experience for our guests and enrich the team. Candidates must possess excellent food and beverage knowledge alongside superior customer service skills which reflect the Sartianos standards and spirit. Qualifications & Disposition: • Must have a minimum 2-year experience, • Flexible schedule based on the needs of Sartianos, their programming, and peak times, • Passion and knowledge for food & beverage operations, • Ability to build tasteful and respectful relationships with guests, • Professional, tactful, and well-versed in conflict resolution, • Ability to understand and follow written and verbal instructions, • Ability to multitask and work in a fast-paced environment, • Daily family meal provided, • Weekly wages / direct deposit, • Medical, Dental, Vision insurance, • On-going education of food and beverage trainings, • Career Development Physical Demands: The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. *The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Bond Hospitality and Mercer F&B, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a Customer Success Integrations Manager to support and lead the execution of integration activations across Canary’s ecosystem of hotel technology platforms. This role bridges technical execution and customer enablement—playing a crucial part in ensuring smooth onboarding and configuration of integrations that power our most important hospitality workflows. This role is ideal for someone with hands-on experience in hotel technology or hospitality operations, who thrives at the intersection of systems, stakeholders, and client success.Responsibilities • Integration Ownership: Lead the end-to-end execution of integration activations, including configuration, testing, validation, and troubleshooting across a wide range of hotel technology platforms., • Technical Expertise: Develop a deep understanding of Canary’s integration architecture, supported platforms, and APIs to effectively manage integrations and guide both clients and internal stakeholders., • Client Enablement: Serve as the primary point of contact for integration-related onboarding, ensuring clients experience a smooth, timely, and high-quality implementation process., • Stakeholder Collaboration: Collaborate cross-functionally with Customer Success, Engineering, Product, and third-party vendors to align on integration requirements, timelines, and deliverables., • Issue Resolution: Troubleshoot and resolve integration issues quickly, escalating complex technical problems as needed while maintaining clear communication with stakeholders., • Process Improvement: Identify and implement opportunities to streamline integration workflows, reduce activation time, and improve scalability through documentation and best practices., • Vendor Management: Liaise with external technology vendors (e.g., PMS, key locks, payments) to coordinate integration testing, gather technical documentation, and stay aligned on platform changes., • Internal Enablement: Partner with the Integrations Architect and CS leadership to upskill teammates and support internal training on systems, tools, and standard operating procedures related to integrations.Qualifications, • 3–5 years of experience in technical onboarding, integration management, or customer success roles in a SaaS or hospitality tech environment, • Demonstrated experience managing API-based integrations, ideally across PMS or hotel-related platforms, • Strong communication and stakeholder management skills, especially with cross-functional internal teams and third-party vendors, • Working knowledge of APIs, JSON, and webhooks preferred, • Experience coordinating multiple projects simultaneously with a high attention to detail, • Ability to translate technical issues into simple language for clients and CSMs

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe are seeking a highly motivated and experienced SMB Customer Success Manager (CSM) to join our growing team. The SMB CSM will be responsible for managing a high volume of accounts at a low-touch pace, leveraging technology to ensure customer satisfaction, drive retention, and foster long-term relationships with our SMB hotel partners. This role will have an increased focus on identifying and executing expansion opportunities within the existing customer base.Responsibilities • Customer Retention: Proactively engage with a large portfolio of SMB hotel accounts to ensure continued satisfaction and utilization of Canary products. Utilize automated tools and scaled outreach methods to identify and mitigate risks to customer churn, • Customer Health Management: Monitor customer health metrics across a broad base of accounts, identify common areas for improvement, and develop scalable action plans to increase customer success for SMB partners, • Customer Expansion: Proactively identify opportunities for product expansion within existing SMB accounts, collaborating with sales teams to drive upsell and cross-sell initiatives through targeted, technology-driven campaigns, • Relationship Management: Build and maintain relationships with key stakeholders at client hotels through efficient and intentional scaled communication, leveraging digital channels and automated touchpoints, • Product Expertise: Become a subject matter expert on Canary Technologies' product suite, providing guidance and best practices to a wide range of SMB customers through self-service resources and automated communications, • Issue Resolution: Act as a point of contact for common customer issues, working cross-functionally with support, product, and engineering teams to ensure timely resolution for SMB accounts, often guiding customers to self-serve solutions, • Scaled Engagement: Employ technology and automation to produce meaningful customer touchpoints that are scaled yet intentional, ensuring a consistent and valuable experience for a high volume of accounts.Qualifications, • Bachelor's degree (BS/BA), • 3-4 years of proven experience in account management or customer success, preferably within a high-volume B2B SaaS environment, • Strong understanding of customer success methodologies and best practices, particularly in a low-touch, high-volume model, • Excellent communication skills, with an emphasis on written and digital communication for scaled engagement, • Ability to manage multiple accounts simultaneously and prioritize tasks effectively, utilizing CRM and customer success platforms, • Proficiency in leveraging technology (e.g., CRM, customer success platforms, marketing automation tools) to manage customer relationships at scale

Job DescriptionPOSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Butler. The Butler plays a crucial role in delivering the highest standards of service and hospitality to our VIP guests. This position is responsible for greeting and welcoming guests, making dining and entertainment arrangements while satisfying all guest requests. ESSENTIAL FUNCTIONS AND DUTIES: • Plan, coordinate, and execute daily operations to ensure a smooth service., • Review the daily list of VIP arrivals and in-house guests to ensure their rooms are properly prepared upon arrival., • Provide a warm and personalized welcome, addressing guests by name and anticipating their needs., • Assist in the coordination and execution of laundry services, along with daily runs for any items requested by a guest., • Efficiently deliver all room service and hospitality orders to different floors of the hotel in a professional and timely fashion., • Arrange amenities based on guests’ needs, including personal services such as styling, haircutting, manicure, massages, etc., • Provide outstanding service to meet guest satisfaction, which may include serving meals, snacks, tea, hors d’oeuvres, cocktails, and other food and beverage items in guest suites., • Assist with unpacking, organizing and maintenance of guests’ wardrobe, such as polishing shoes, spot removals, brushing, pressing, or performing minor repairs upon request., • Ensure that rooms are well-stocked with amenities and uphold cleanliness standards., • Stock and maintain the VIP suites for any specifications and communicate with all necessary departments to ensure a consistent level of service., • Respond promptly and professionally to any guest complaints or concerns., • Maintain a high level of confidentiality and professionalism., • Ensure compliance with brand standards, hotel policies and guest service procedures., • Perform other duties as assigned by management. KNOWLEDGE, EXPERIENCE AND SKILLS, • Bachelors degree is preferred., • At least 2 years of experience as a Butler, housekeeping, Maitre d’, or Server in a luxury or fine dine environment., • Knowledgeable and proficient in all aspects of food & beverage and personal valet services., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment., • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Proficiency in basic computer skills, including knowledge of scheduling software and point-of-sale systems., • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 50 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. 0edg7wRsfy

Job Description HIRING IMMEDIATELY: Michelin-starred Ai Fiori, from famed hospitality firm Altamarea Group and located at the Langham New York Hotel, is looking for an energetic & passionate staff members join the team. Ai Fiori showcases modern interpretations of cuisine from the French and Italian Riviera and offers employees the opportunity to work with quality Italian cuisine & wine/spirits, a respectful, safe, professional work environment, and a management team uniquely invested in the growth and success of all team members. Responsibilities include: • Serve as key member of a talented and diverse culinary team and restaurant, preparing and executing the menu at the direction of Chefs with utmost quality and precision, • Learn and handle the various stations (garde manger, pasta, grill, saute), which includes preparing and cleaning stations properly, stocking stations adequately for service, and communicating actively with Chefs and colleagues to facilitate smooth and efficient kitchen, • Work in a high volume and intensity kitchen and work environment and be able to handle rigors of busy services while maintaining quality and consistency, • Support other areas of the kitchen as needed, and be able and willing to assist teammates in the kitchen as needed, including handling duties of other stations, • At least 1 year of relevant restaurant and culinary experience preferred, • Genuine passion for cooking, restaurant hospitality, and learning new skills, • Highly organized, productive, and able to work meticulously in a high-intensity kitchen/work environment, • Energetic and friendly personality, with strong willingness and ability to work as part of a cohesive team and to support colleagues regardless of role, • Willingness to take direction from Chefs, embrace change and innovation, and to learn and adapt to new systems, service steps, and health and cleaning procedures, • Broad and flexible availability to work – AM/PM service and prep/production, • Physical requirements include: the ability to lift and carry items up to 50lbs and to stand, walk up and downstairs, and exert well-paced mobility for an extended period of time We offer medical, dental, and vision benefits after 90 days of employment for full-time employees. If you are interested in joining the Ai Fiori team, please submit your resume. Attachments that cannot be opened will not be considered. Altamarea Group is an Equal Opportunity Employer.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The Line Cook, our soldier in the trenches. You are an all-around ninja. From prepping ingredients to putting out dishes you do it cleanly and quietly (do to open kitchens). You love to watch our guests walk away happy. You’re very driven by fresh local food and want to be a part of creating the next best thing. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is a hard worker and is driven by learning and excitement to create memorable cuisine for a great guest experience each and every day. This person executes recipes that directly impact every outlet of the hotel. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Taste, Taste, Taste! It all starts here. You will be responsible for preparing recipes that come off your line. Making sure that every time it is made it taste the same. All in all just make sure it’s delicious., • I got a guy! You are the “guy” making it happen. You must eat, sleep and live Food not only do you have to work the line putting up plates you have to prep the line. Having many different cuisines across all of the outlets makes it fun and exciting. It sounds like a lot but don’t worry you got this., • Communication is key! You are the on the line putting up food with other stations. Having a sold communication bond with team mates sets us up for success. Being able to listen and adapt is very important. Having a team that can communicate with one another is the heart of any organization., • Clean and organized! You are Mr. Clean making sure that we are following heath codes is important. We want to make it a clean safe work environment. Sanitation buckets at all times. You love fresh product and so does the guest, a sharpie and a label is your new best friend., • Team work! Yes that right we are a working family. We rely on each other day in and day out. You treat everyone with respect both back and front of the house. If someone needs help, help them. What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Candidates must be able to lift 50 pounds, • You must have at least 1-2 years of savory line experience., • Great team player with the ability to create excellent working relationships across the group., • Ability to adapt to change in menus and concepts, • Strong communication skills to all team members., • Knife skills are a must, • Creativity and innovation are essential!, • Product knowledge, yeah you have to actually know what you are talking about. If you don’t know it, you research it, • Find solutions before problems arise., • You must know weights and measurements, • Anticipate needs and over deliver wherever possible, • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Comply with all safety and health department procedures. The kitchens need to be clean, organized and sanitary. Proper temperature procedures are always in place., • Organization, your mise en place, is en place., • Able to change direction and work on multiple project aspects at once as needed., • Current, legal and unrestricted ability to work in the United States, • High school diploma or equivalent, • Food Service Handler Card that is currently valid for a minimum of at least 6 months, • Preferred: 2-3 years’ experience in a full service restaurant or lounge in hotel management #LI-onsite

Job Description JOB TITLE: Front Office Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description HOST - GJELINA NYC Salary Range: $18.00 - $22.00 + Tips (DOE and State) ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower shop, home goods store, bakery, or restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer. POSITION SUMMARY: As a team member of the Gjelina Group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, the ability to stay calm within a busy environment, and the ability to multitask and stay organized. The Host/Hostess is the main point of contact with guest interaction. The Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service, and high standards in accordance with all company guidelines. Host/Hostess greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer/reservation system, show Guests to their table and bid Guests farewell as they leave. This position also includes making bookings and delivering a delightful yet efficient reservations service. As reservationists, you are meticulous at administration, ensuring that every detail of a customer's reservation has been accurately recorded following established procedures. General Attributes: • To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind., • To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both guests and your colleagues., • To be decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done)., • To be motivated and committed, approaching all tasks with enthusiasm, and seizing opportunities to learn new skills or knowledge in order to improve your performance., • To be flexible, responding quickly and positively to changing environments, • To maintain high team focus by strong leadership, showing cooperation, and support to colleagues in the pursuit of department goals. Essential Duties and Responsibilities (Other duties may be assigned) • Report for duty on time and ensure you use the time clock to check in and out. Manage your time, including taking rest and meal breaks in compliance with California Labor Law. Keep the Manager informed when you leave the kitchen., • Maintain high standards of appearance and hygiene that include clean clothes, nails and hair and no heavy perfumes/colognes., • Adhere to all health, safety, alcohol control and sanitation protocols., • Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes., • Greeting guests as they enter, and putting them on a waiting list as necessary., • Providing guests with menus and answering any initial questions., • Seating guests at tables or in waiting areas., • Assigning guests to tables they prefer (110 seats) while keeping table rotation in mind so that servers receive the right number of customers., • Engaging with guests to ensure they're happy with food and service., • Responding to complaints and helping to resolve them., • Answering phone calls, taking reservations and answering questions., • Providing great customer service., • Clearly communicate with all service staff and management throughout your shift to ensure smooth and efficient service, • Complete all assigned side work pre and post shift., • Attend trainings and pre-shift meetings, • Fully understand the floorplan, table numbers, and seat positions of the entire venue., • Supporting the management team in all aspects of in-house service and events, • Smile and maintain eye contact with our guests, and always provide prompt, attentive service. Greet/Thank all customers as they enter/exit the space., • Assist others with stations when needed., • Respond to any menu/drinks queries with knowledgeable answers. Have a thorough understanding of all menu items and overall aesthetics., • Deal with any service issues through your floor manager and communicate any unresolved issues to them at the end of the shift., • Supporting the management team in all aspects of in-house service and events, • Understand the right of way (guests, floor, kitchen, bar, and staff), • Performs other duties as assigned by supervisor / manager. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Minimum 1-2 years restaurant or related experience (preferred)., • Ability to understand and follow written and verbal instructions, • Ability to use all relevant items of equipment, • Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures, • Ability to prioritize work activities, provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner, • Ability to use the restaurant point of sale and or reservation system, • Ability to keep calm when faced with any unusual situations, • Ability to perform the essential functions of the job, • Knows basic math and measurements, • Ability to take and follow directions., • Ability to work in a team environment, • Ability to work calmly and effectively under pressure, • Must have problem-solving abilities, be self-motivated, and organized, • Able to work in a fast-paced environment, • Neat, clean, and professional appearance, • Have a flexible schedule, including weekends and nights, • Exhibit a sense of urgency at all times, • Willingness/ability to work on your feet for extended period time, • Has a level of enthusiasm, self-confidence, and self-motivation . CERTIFICATES & TRAINING: • State approved Prevention of Sexual Harassment Training / Certificate, • Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the position is regularly required to stand and walk for long periods of time. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 45 pounds. Must be able to climb sets of stairs, repetitively, throughout a shift . Ability to work with restaurant equipment and dishware (flatware, glasses, cutlery, plates, and dishes, etc.). Bending, stooping, reaching, twisting, grasping, pinching, smelling, tasting, reaching/lifting above shoulders in a repetitive manner, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Ability to work with cleaning solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described are representative of those the position encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment may be moderate to loud, with surrounding areas that may be wet, hot/cold, slippery, or humid. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND GIVEN THE OPPORTUNITY TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF THE ACTIVITIES OF OUR BUSINESS, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT. Job Posted by ApplicantPro

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe’re seeking a proactive and driven Customer Success Enablement Manager to join our growing team. In this role, you’ll be instrumental in designing and delivering the training, tools, and processes that empower our CS organization to deliver exceptional customer experiences at scale. As an Enablement Manager, you’ll support our Customer Success team and work closely with Sales, Product, and Marketing teams to ensure consistent messaging, impactful onboarding, and continuous learning across the organization. Your efforts will directly influence team performance and customer value, establishing you as a key player in shaping the future of how Canary enables success for both our people and our customers.Responsibilities • Design, deliver, and manage onboarding programs that ramp new CS team members quickly., • Create and run workshops, product demos, and skills training to improve CS effectiveness., • Develop ongoing enablement initiatives to keep the team sharp as products and processes evolve., • Build and maintain playbooks, best practice guides, enablement videos, and internal documentation., • Partner with CS leadership to create scalable resources that improve team performance., • Help scale a global CS organization by tailoring enablement programs to fit local contexts while maintaining consistency worldwide., • Own new hire/team tooling and best practices, ensuring smooth access, documentation, and training., • Optimize CS processes, workflows, and tools (e.g., Notion, Gainsight, Gong, Salesloft, etc)., • Measure the impact of enablement programs and continuously refine based on feedback and data., • Drive innovation by embedding AI into team workflows, helping the CS team work smarter and deliver more value., • Collaborate with Product, Marketing, and Sales teams to ensure CS messaging is consistent, accurate, and up to date., • Champion knowledge-sharing and foster a culture of continuous learning within the CS org.Qualifications, • 2–4+ years in Customer Success, Enablement, or a similar role., • Proven experience building training, playbooks, or enablement content for customer-facing teams., • Strong presentation and communication skills; able to engage and inspire teams., • Excellent facilitation and workshop leadership skills., • Strong project management skills with the ability to prioritize and execute effectively., • Familiarity with CS methodologies and tools (e.g., Gainsight, Salesforce, customer health scoring)., • Highly organized, analytical, and comfortable in a fast-paced startup environment.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role We’re hiring a Customer Success Operations Manager to join our growing CS Ops team, supporting the Senior CS Operations & Strategy Manager. In this role, you’ll play a central part in building the systems, processes, and insights that enable our CS team to scale and deliver an exceptional post-sales experience. Your mission: to scale our CS operations by enhancing tooling, streamlining workflows, and unlocking actionable insights that help the team deliver better outcomes across implementation, retention, and expansion. You’ll take ownership of key operational workstreams, including tooling administration, data auditing, and analytics, while collaborating cross-functionally with Product, Sales Ops, and Finance to evolve our post-sales systems.Responsibilities • Support CS Operations: Partner with the Senior CS Operations & Strategy Manager to execute projects, troubleshoot workflow issues, and analyze data to support strategic decisions., • Support GTM Data Needs: Respond to ad-hoc analytics and data ticket requests from CS and other GTM teams, delivering timely, accurate insights to inform decision-making, • Own Reporting Infrastructure: Create dashboards and reporting frameworks that surface actionable insights across implementation, adoption, risk, renewals, and NRR., • Ensure Data Integrity: Own data hygiene across platforms, resolve discrepancies in customer data, and maintain accurate segmentation and health score logic., • Drive Operational Efficiency: Analyze and improve CS processes to reduce manual work, increase team efficiency, and ensure scalability of workflows like onboarding, QBRs, and renewal tracking., • Manage Tooling & Automation: Manage and optimize the CS tech stack (Gainsight, Salesforce, Gong), implement lifecycle automations, and support feature rollout and user adoption across the team., • Maintain Documentation: Create and maintain documentation for processes, procedures, and best practices.Qualifications, • Bachelor's degree in Business Administration, Operations Management, or a related field., • 1 - 3 years of experience in Operations, Business Analytics, or a similar analytical role., • Proficiency in SQL is required – must be able to write and troubleshoot complex queries independently., • Proficiency in advanced Microsoft Excel, including pivot tables and data modeling, is required., • Strong attention to detail, analytical skills, and ability to proactively solve problems., • Ability to manage multiple workstreams, communicate clearly, and collaborate cross-functionally., • Preferred proficiency in Salesforce or a similar CRM.

Job DescriptionThe Prep Cook is responsible for setting up and stocking the station, preparing for service, and cooking menu items in coordination with the rest of the kitchen staff for service. Duties / Responsibilities: • Manage the station from start to finish, • Ensure that all food products have been prepared correctly before cooking and are cooked consistently to perfection per LDV Hospitality's recipes and standards, • Complete shift work, as assigned, timely and thoroughly in accordance with department standards, • Clean and stock station and equipment thoroughly, as assigned, by the start of each shift, • Maintain appropriate portion-control, • Manage proper storing temperatures according to DOH regulations, • Control and limit waste, • Follow proper rotation procedures according to DOH regulations, • Be a team player—support and assist your fellow team members whenever possible, • Communicate problems and ideas to the Chef, Sous Chef, and/or General Manager Qualifications: • Deliver timely and courteous service to LDV Hospitality guests in adherence to our company policies and procedures, • Adherence to company, state, and county sanitation standards, • High attention to detail, • Ability to comprehend and follow written and verbal direction, • Able to work a flexible and variable schedule at times, including nights, weekends and holidays, per the needs of the business, • Handle exposure to some chemicals and frying oil used, • Perform all other duties assigned by the management Education / Experience: • Minimum of 1 year experience as s line cook or saute cook, having worked all stations. Fine dining restaurant experience a plus, • High School Diploma or GED is preferred, but not required Physical/Special Requirements: • Ability to lift 50+ pounds often., • Ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day, • Mobility and manual dexterity appropriate to staff the Line Cook position Work Environment: • Able to withstand fluctuations in temperature within work environment, from high heat to below freezing, • Ability to perform essential job functions under pressure, maintain professionalism when working under stress LDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country, both independently and for iconic hotels, inspired by La Dolce Vita, "The Good Life." The mission of LDV is to channel our passion for genuine hospitality into creating charming restaurant and bar experiences. Through our F&B offerings, we bring La Dolce Vita, "The Good Life," to our guests by curating an ambiance of effortless elegance. These experiences elevate and define a true sense of place for our hotel partners. We achieve this with our team of extraordinary people, culinary integrity, and excellence in service. The original Scarpetta opened in New York City’s Meatpacking District in 2008 to a critically acclaimed 3-star review from the NY Times. The restaurant’s name is derived from the Italian expression, “fare la Scarpetta,” which means to savor a meal to the last bite. The philosophy of Scarpetta’s kitchen is to create bold flavors by amplifying the essence of seasonal ingredients. The signature pastas are made in-house daily and are paired with the highest quality, locally-sourced ingredients. Scarpetta’s famous Spaghetti Tomato & Basil is nothing short of classic simplicity in both taste and preparation. Scarpetta has always been at once informal, comfortable and elegant, grounded with a passion for old world hospitality. Guests can enjoy ordering several dishes to share for the table, with a menu built for sharing and conviviality to inspire the essence of a stylish and carefree dinner party. We are an Equal Opportunity Employer and a Drug-Free Workplace.

Job Description POSITION OVERVIEW: The Magic Table Server delivers an interactive, elevated guest experience in a high-profile, immersive dining environment. This role requires engaging guests proactively, delivering impeccable service, and supporting the concept’s dynamic and creative vision. KEY RESPONSIBILITIES • Greet and engage guests warmly and enthusiastically., • Present and describe menu items professionally and clearly., • Take accurate food and beverage orders and ensure timely delivery, • Anticipated guest needs and provide creative, personalized service., • Collaborate with the team for a smooth, high-energy service., • Follow hotel and union policies, including safety, hygiene, and service standards, • Participate in concept-specific trainings and briefings., • The ability to recognize and address potentially intoxicated, disruptive or undesirable guests., • The ability to respond properly in any hotel emergency or safety situation., • The ability to perform other tasks or projects as assigned by hotel management and staff. Additional Key Responsibilities • The ability to deliver food and beverage items from the kitchen to the guest’s table in a timely and efficient manner. QUALIFICATIONS and REQUIREMENTS: • Previous find dining or high-profile guest service experience preferred., • 1-2 years of food and beverage service experience., • Excellent knowledge of food, preparation, and wines., • Strong verbal communication and interpersonal skills., • Ability to engage guests dynamically and interactively., • Excellent teamwork and collaboration., • Ability to remain composed under pressure., • Reading, writing and oral proficiency in the English language PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: • Standing and walking, • Lifting plates, punchbowl, some furniture, • Carrying, • Push/Pull food carts, • Sitting, • Partial forward bend, • Repetitive static elbow flexion Force: • 60 lbs Punchbowl (carried by 2), • 35 lb Tables, • 2-3 plates of food at one time (10-15 lbs) Repetitions: • Walking: continuous at high speed, • Carrying 35 lbs tables approximately 100 feet several times a day, • Carrying plates: very repetitive, • Carrying 60 lb Punch bowl 2 x day, • Push/pull food carts: very repetitive, • Help houseperson/busperson move furniture and arrange buffet 2-3 x week, • Sit down: 15 minutes per shift for briefing Sensory: • Sight, speech, and hearing for communication with guests.

Job Description Server Job Description Responsible to: Management About Sartiano’s was born from the Tuscan heart and soul of Italy. Business leader, Restauranteur, and Lifestyle Architect Scott Sartiano introduces his latest concept, appropriately chosen after his namesake. Founded at the Mercer Hotel, New York, Sartiano’s embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Role: We are looking for a server that will uplift the dining experience for our guests and enrich the team. Candidates must possess excellent food and beverage knowledge alongside superior customer service skills which reflect the Sartianos standards and spirit. Qualifications & Disposition: • Must have a minimum 2-year experience, • Flexible schedule based on the needs of Sartianos, their programming, and peak times, • Passion and knowledge for food & beverage operations, • Ability to build tasteful and respectful relationships with guests, • Professional, tactful, and well-versed in conflict resolution, • Ability to understand and follow written and verbal instructions, • Ability to multitask and work in a fast-paced environment, • Daily family meal provided, • Weekly wages / direct deposit, • Medical, Dental, Vision insurance, • On-going education of food and beverage trainings, • Career Development Physical Demands: The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. *The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Bond Hospitality and Mercer F&B, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionArlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic Restaurant Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here atArlo,we strive to create a sense of awe that leaves those we touch wanting more”….. As a Restaurant Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations., • Practice Honesty & Integrity., • Maintain open communication with Managers and all other departments, • Complete all opening duties as assigned., • Be mindful of the importance of personal hygiene and grooming, • Adhere to hotel Health and Safety guidelines, • Participate in pre-shift, • Showcase ability to work under pressure and in a fast-paced environment, • Immediately report any accident and or incident which may occur while at work., • Acknowledge guest with eye contact, • Use guest name whenever possible, • Report all guest concerns to management in a timely manner SPECIFIC DUTIES, • Take guest’s food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. *Always read your guests when making suggestions., • Accurately input orders into POS system., • Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative., • Retrieve all beverages from the service bar and serve promptly. *All beverages are ideally served from the right and to the right of the guest., • Open all wine and champagne bottles using proper wine service techniques., • Anticipate guest is needs and respond promptly., • Acknowledge all guests regardless of whether they are in your station., • Interact in courteous and professional manner with guests, supervisors, and co-workers., • Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints., • Alert management to any and all issues that arise at a table., • Monitor and maintain cleanliness, sanitation, and organization of all service areas., • Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night., • Prep butter/spread according to pars., • Deliver bread to all tables after the order has been taken., • Keep the linen storage areas clean and stocked., • Clear each course promptly. *Clear all guests’ plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.)., • Properly mark all tables for each course before delivery of food to the table., • Clear each course promptly using clearing guidelines outlined in the sequence of service., • Continuously review menu items, and keep up-to-date with all changes. *Use daily shift notes as your guide., • Alert management to great guests, big spenders, and anyone else you think wants extra attention., • Alert chef to all allergies., • Alert food runners to all position changes., • Ensure accuracy of guest checks and promptly process payments., • Complete end of night closing check out., • Complete running side-work throughout the evening as assigned., • Notify management to any pertinent information related to the shift., • Clock in and out for each shift. *Notify a manager if you are unable to do so., • Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest., • Follow all Health Department “best practices” notes that are found in each service station., • Properly stock all plates, silverware, and condiments to par according to restaurant standards., • Communicate any supply shortages to management., • Deliver food to the table accurately, effectively, and with grace., • Announce the item you are delivering to the guest. For example, “Harold’s Special Pork Chop”, • Be prepared to answer any questions the guest may have., • Be able to accurately and enthusiastically describe all menu items and their ingredients., • Know all front of house and kitchen etiquette procedures., • Work with chef to update the kitchen on table status and course readiness., • Anticipate guests needs, respond promptly, and acknowledge all guests., • Make sure guests have everything they need before leaving the table., • Interact in a courteous and professional manner with guests, supervisors, and co-workers., • Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service., • Properly stock all plates, silverware, and condiments to par according to restaurant standards., • Communicate any supply shortages to management., • Clear and re-set tables with attention to detail according to restaurant standards, • Complete extra cleaning projects as assigned., • Complete end of night closing side-work as per restaurant standards., • Complete all opening duties as assigned REQUIREMENTS:, • 1 -2 years of customer service experience preferred, • Ability to work in a standing position for long periods of time (up to 5 hours). Certifications:, • TIPS RATE OF PAY, • $11.00/Hour

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Restaurant Host. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”….. The host plays a critical role in the guest experience, as he/she is the first and last person whom will interact with our guests. By definition, a host is ‘the person who receives or entertains other people as guests’. You are responsible for setting the tone! RESPONSIBILITIES AND AUTHORITIES: * Always treats guests with courtesy and respect in a variety of situations. * Displays honesty & integrity. * Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity. * You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: * Responsible for welcoming and greeting all guests. * Responsible for knowing restaurant and company information, including, but not limited to, hours of operations, directions, awareness of neighborhood, sister properties, and names and titles of corporate employees. * Responsible for recognizing regular and VIP guests. * Use personality and hospitality skills to provide a seamless and memorable guest experience. * Dress professionally in clean and presentable attire, and never forgetting to wear a smile. * Check guests in. * Walk guests to tables and engage in conversation while doing so. * Pull out chairs and present menus individually. * Listen to guests’ complaints and work to diffuse any unhappy guest situations. Utilize management to help. * Master the operations of the Open Table system. * Complete all opening and closing side work as assigned. * Interact with fellow employees and guests in a cheerful, professional manner. * Communicate with the Maitre’d any open tables, long waits, or guest issues. * Courteously handle and apologize for any tables waiting past their reservation time. * Welcome all guests with the same hospitality you would extend to guests in your home. * Responsible for wishing all guests a warm farewell. * Handle reservations. * Answer all phone calls with a warm, inviting & professional tone. * Cater to all guest needs & requests by communicating via email & telephone. * Confirm all reservations 1 day prior. * Communicate all Event Inquires to the Sales Team. * Forward all phone messages. * Handle all credit card authorizations for guests. * Acquire all credit card Information for Itemized receipts and credit card disputes. * Forward all lost and found inquires to management. * Maintain an efficient and accurate reservation system (Open Table or any other system we may use). * Have a working understanding of all basic restaurant Information. * Understands complete floor plan & service flow of the restaurant. * Communicate all necessary information including VIP reservations, cancellations and guest issues with the Restaurant Managers and the Maitre’d. * Keep reservations office clean and organized. * Always remember that the guests’ phone interactions with host are a very important part of the dining experience; you will be the diner’s first impression of the restaurant. REQUIREMENTS: * 1-2 years of similar experience * Understanding the reservations system (Open Table) Position: Host SUMMARY DESCRIPTION: Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Restaurant Host. Are you someone whoispassionateaboutpeople,drivenby purpose, andcleverin your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”….. The host plays a critical role in the guest experience, as he/she is the first and last person whom will interact with our guests. By definition, a host is ‘the person who receives or entertains other people as guests’. You are responsible for setting the tone! RESPONSIBILITIES AND AUTHORITIES: * Always treats guests with courtesy and respect in a variety of situations. * Displays honesty & integrity. * Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity. * You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: * Responsible for welcoming and greeting all guests. * Responsible for knowing restaurant and company information, including, but not limited to, hours of operations, directions, awareness of neighborhood, sister properties, and names and titles of corporate employees. * Responsible for recognizing regular and VIP guests. * Use personality and hospitality skills to provide a seamless and memorable guest experience. * Dress professionally in clean and presentable attire, and never forgetting to wear a smile. * Check guests in. * Walk guests to tables and engage in conversation while doing so. * Pull out chairs and present menus individually. * Listen to guests’ complaints and work to diffuse any unhappy guest situations. Utilize management to help. * Master the operations of the Open Table system. * Complete all opening and closing side work as assigned. * Interact with fellow employees and guests in a cheerful, professional manner. * Communicate with the Maitre’d any open tables, long waits, or guest issues. * Courteously handle and apologize for any tables waiting past their reservation time. * Welcome all guests with the same hospitality you would extend to guests in your home. * Responsible for wishing all guests a warm farewell. * Handle reservations. * Answer all phone calls with a warm, inviting & professional tone. * Cater to all guest needs & requests by communicating via email & telephone. * Confirm all reservations 1 day prior. * Communicate all Event Inquires to the Sales Team. * Forward all phone messages. * Handle all credit card authorizations for guests. * Acquire all credit card Information for Itemized receipts and credit card disputes. * Forward all lost and found inquires to management. * Maintain an efficient and accurate reservation system (Open Table or any other system we may use). * Have a working understanding of all basic restaurant Information. * Understands complete floor plan & service flow of the restaurant. * Communicate all necessary information including VIP reservations, cancellations and guest issues with the Restaurant Managers and the Maitre’d. * Keep reservations office clean and organized. * Always remember that the guests’ phone interactions with host are a very important part of the dining experience; you will be the diner’s first impression of the restaurant. REQUIREMENTS: * 1-2 years of similar experience * Understanding the reservations system (Open Table) Hourly $22 / Hour

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Job Specific • Supervises restaurant activities in absence of Manager, • Controls Reservation Book, accepts reservations and enters them accurately into the record, • Maintains guest history files and uses information to enhance repeat guests experience, • Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period, • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability, • Inspects menus to ensure cleanliness and acceptability, • Greets guests in a polite professional manner, • Determines guest needs, verifies table availability, assigns appropriate table for seating, • Guides guests to appropriate table, • Assists guests with seating, and presents menu, • Ensures removal of unnecessary place settings at occupied tables, • Notifies server of guest seating, and communicates any special needs or requests, • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member, • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard, • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes

Job DescriptionDescriptionJob Title: Customer Service Representative Location: Near the Wellmont Theater Hourly Pay: $15.49 Schedule: Varying Customer Service Representative processing written transaction requests from Monthly Parking, Transient customers and stakeholders. Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements. Key Responsibilities • Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed, • Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations, • Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information, • Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction, • Spark accurate, speedy operation while optimizing voice quality, grammar skills, tone, and proactiveness to improve quality and consistency, • Leverage your knack for technology and attention to detail to foster data integrity by gathering information, composing documents, and inputting data, • Answer inbound emails, phone calls, and faxes within department and individual Service Level and Quality goals. Acts as point of contact for both internal and external monthly parking customers, • Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders., • Provide comprehensive branch, lot and account maintenance support, • Respond to customer inquiries ensuring customers receive timely resolution and accurate information, • Demonstrate excellent customer service to assist in retaining Monthly Parking customers, • Ensure all customer account information is updated accurately and notes are entered for every transaction., • Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department, • Complete and maintain any required paperwork or record keeping methods, • Enter customer payment information for PAP or credit card when received by fax, e-mail or letter as well as over the phone., • Keep up to date with changes in workflow, policy, and product knowledge., • Provides support and training to new CSR positions., • Keeps accurate records and updates all systems with required information., • Assists other CSR’s with trouble shooting for clients., • Processes all work orders and meter out reporting and uploads the required documents to the share drive., • Process hotel voids and enters into wireless system for revenue purposes., • Prepares and costs out supply orders for all attendant locations and then uploads the required information to the share drive., • Prepares all Non-registered passes for Hotel Macdonald and places them into wireless system for revenue purposes., • Assist with monthly Guest Passes for the Westin Hotel invoicing purposes., • Maintains deliverable calendar to ensure all departments meet external deadlines., • Monitor and maintain the Storefront email, sorting responding and processing all requests that enter through here., • Issue, enter, and track Temporary paper passes as needed, • Answer inbound calls and meet individual Service Level and Quality goals. Acts as first point of contact for both internal and external monthly parking customers, • Provide service for telephone-based customers for sign-ups and maintenance of monthly parking accounts., • Provide user support/assistance to customers using the web-based interface., • Complete all after-call work required to finalize a new customer sign-up or modify an account., • Receive and accurately data enter customer information, credit card and pre-approved payment sign-up information., • Assist daily parkers with meter out of orders and requests for information, • Must be at least 18 years of age, • G12/Equivalent, • 1 year Customer service experience in a high-volume, fast-paced environment (ex. Retail, call center), preferred, • 1 year data entry experience equaling 40 WPM, • Knowledge of contact center policies and software, including CRM, phone systems, etc, • Strong work ethic and reliability with professionalism and poise, • Superior interpersonal, verbal, and written communication skills, • Exceptional written oral communication skills, • Strong analytical abilities and sound judgment in decision-making, • Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems, • Ability to multitask, prioritize, and organize within a structured environment, • Flexibility and adaptability, • Motivated, take initiative and possess strong work ethic, • Ability to respond to customer complaints maintain professionalism at all times, • Conflict resolution, • Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements, • Exceptional telephone etiquette, • Intermediate knowledge of computer software applications – MS office, • Ability to successfully and consistently achieve individual and departmental service level goals (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Job DescriptionCompany Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets. Job Description This role is based in either the Santa Monica or New York City office. As a Retail Specialist within our Fashion Business Group, you will play a pivotal role in building, strengthening, and maintaining relationships with menswear retailers to drive attendance at our events. This position requires proactive engagement, strategic relationship-building, and in-depth market research to recruit key retailers and buyers. You will collaborate closely with the Director of Attendee Acquisition & Customer Success, VP of Events, Sales and Marketing teams, and other internal stakeholders to enhance retailer participation, elevate the attendee experience, and contribute to the overall success of our events. • You'll research and identify new retail targets by analyzing market trends, key industry players, and emerging categories., • Actively engage with retailers to secure their attendance at events., • Build and strengthen relationships with key retailers across various market segments and tiers., • Maintain proactive communication with existing and prospective retailers through phone, email, and in-person meetings., • Address retailer inquiries and provide solutions related to event details, registration, and logistics., • Leverage an existing portfolio of industry relationships to enhance outreach and engagement., • Collaborate with Events, Marketing, and PR teams to develop and deliver targeted retail messaging and promotional materials., • Provide retailers with up-to-date event details, including brand listings, hotel rates, and show schedules., • Qualify prospective retailers and guide them through the event registration process., • Utilize Salesforce to track, update, and analyze retailer data, generating insights for sales and marketing teams., • Ensure retailer contact information is accurate and regularly updated in the database., • Prepare reports and analytics on retailer engagement, event attendance, and campaign effectiveness., • Assist in managing VIP and buyer programs in collaboration with cross-functional teams., • Support event execution, including on-site coordination of retail programs and experiences., • Facilitate matchmaking between retailers and brands to foster long-term business relationships., • Provide personalized concierge services to VIP retailers to ensure a premium event experience., • Source and qualify weekly leads to identify new retail prospects., • Develop and execute targeted retail campaigns to drive attendance and engagement., • Continuously enhance retailer engagement through strategic outreach and relationship management.Qualifications, • Bachelor’s degree in business administration, Fashion Buying/Merchandising, or a related field (or equivalent professional experience)., • 2-4 years showroom experience, or a related role in the fashion industry., • Strong understanding of the fashion industry and retail landscape., • Proven track record of relationship-building and sales skills, ideally within the fashion or retail sector., • Exceptional interpersonal and relationship-building abilities., • Strong customer service orientation with excellent verbal and written communication skills., • Detail-oriented, creative, and innovative thinker with a proactive approach., • Strong organizational and time-management skills, with the ability to prioritize effectively., • Self-starter who thrives in a team environment and can work independently when needed., • Proficiency in Microsoft Excel, Word, and PowerPoint., • Existing relationships with key retailers are a must., • Ability to travel up to 30% of the time. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs, • As an international company, the chance to collaborate with teams around the world The salary range for this role is $65,000- $70,000 based on experience. This posting will automatically expire on November 12, 2025. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The Line Cook, our soldier in the trenches. You are an all-around ninja. From prepping ingredients to putting out dishes you do it cleanly and quietly (do to open kitchens). You love to watch our guests walk away happy. You’re very driven by fresh local food and want to be a part of creating the next best thing. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is a hard worker and is driven by learning and excitement to create memorable cuisine for a great guest experience each and every day. This person executes recipes that directly impact every outlet of the hotel. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Taste, Taste, Taste! It all starts here. You will be responsible for preparing recipes that come off your line. Making sure that every time it is made it taste the same. All in all just make sure it’s delicious., • I got a guy! You are the “guy” making it happen. You must eat, sleep and live Food not only do you have to work the line putting up plates you have to prep the line. Having many different cuisines across all of the outlets makes it fun and exciting. It sounds like a lot but don’t worry you got this., • Communication is key! You are the on the line putting up food with other stations. Having a sold communication bond with team mates sets us up for success. Being able to listen and adapt is very important. Having a team that can communicate with one another is the heart of any organization., • Clean and organized! You are Mr. Clean making sure that we are following heath codes is important. We want to make it a clean safe work environment. Sanitation buckets at all times. You love fresh product and so does the guest, a sharpie and a label is your new best friend., • Team work! Yes that right we are a working family. We rely on each other day in and day out. You treat everyone with respect both back and front of the house. If someone needs help, help them. What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Candidates must be able to lift 50 pounds, • You must have at least 1-2 years of savory line experience., • Great team player with the ability to create excellent working relationships across the group., • Ability to adapt to change in menus and concepts, • Strong communication skills to all team members., • Knife skills are a must, • Creativity and innovation are essential!, • Product knowledge, yeah you have to actually know what you are talking about. If you don’t know it, you research it, • Find solutions before problems arise., • You must know weights and measurements, • Anticipate needs and over deliver wherever possible, • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Comply with all safety and health department procedures. The kitchens need to be clean, organized and sanitary. Proper temperature procedures are always in place., • Organization, your mise en place, is en place., • Able to change direction and work on multiple project aspects at once as needed., • Current, legal and unrestricted ability to work in the United States, • High school diploma or equivalent, • Food Service Handler Card that is currently valid for a minimum of at least 6 months, • Preferred: 2-3 years’ experience in a full service restaurant or lounge in hotel management #LI-onsite

Job Description We are looking for hosts to join our team here at WS New York! This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We are extremely excited to build this team and create memorable experiences for all. Responsibilities: • Maintains a high level of hospitality and professionalism with each Team Member, guest and member, • Protect privacy of our guests, members and team Members at all times, • Support with welcoming and seating guests, • Developing and maintaining relationships with current members on a name to name basis, • Ability to be resourceful, calm and proactive when issues arise, • Knowledge of menu items, tables and seat numbers, • Execute opening and closing procedures, • Make guests feel comfortable while waiting, • Create or alter reservations for private bookings, events, and restaurants, getting approval if needed, • Be ready and willing to fill in where needed to ensure our high service standards and efficiency of operations by helping other team members as needed, • Professional correspondence via email, phone calls both internally and with guests, • Ensure all bathrooms are kept clean and properly stocked., • Support of the concierge team Requirements: • Experience working with a door team in a fine dining and/or hotel environment, • Positive attitude, a sense of responsibility and ownership of the position, • Appetite for creating memorable experiences for our guests and members, • The ability to stay calm and positive under pressure, • Detail oriented with writing, communication and phone etiquette skills, • Team oriented with a strong sense of punctuality, reliability and professionalism, • Computer literacy and proficiency with Microsoft Office, • Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high-volume atmosphere, • Must display the image and philosophy set forth by the owner and restaurant management, • Fluent in both written and spoken English, • Be able to safely lift and easily maneuver items up to 30 pounds, • Be able to work in standing position for long periods of time, • Must be comfortable with repetitive motions (such as walking, bending and standing), • In accordance with the NYC Covid-19 Vaccine Mandate, all employees of a food establishment must show proof of the Covid-19 Vaccine WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description The Host is responsible for being the first point of contact for all our guests. The Host is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $21.00 + Tips. KEY RESPONSIBILITIES * Follow the posted opening and closing duties. * Take accurate and complete reservations. * Always provide excellent service. * Cooperate with the Maître ’d and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor with eye contact and a genuine smile. * Set and maintain the dining room and podium environment and ensure materials are perfectly clean. * Have necessary knowledge of menu items to assist guests as needed. * Assist guest and colleagues courteously and efficiently. * Use the guest’s name appropriately and communicate it to restaurant colleagues. * Assist in seating guests and pulling their chairs. * Assist restaurant colleagues to prepare for service. * Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests). * Communicate through Guest Movement chat group any relevant guest movements, such as Aman F&B VIP chat. * Inform restaurant managers of daily reservations forecast. * Assist in monitoring all guests’ needs. * Log in information about guest preferences. * Check daily for our regular guest preferences and record them in our daily list for the service. * Ensure all soignees are given to the service team. * Assist with coat check as needed. * Assist taking guests to the Jazz Club. * Assist in providing “Magic Service” for hotel guests. * Input member engagements notes. * All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS * 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage. * Must be able to work weekends and have open availability. * Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction. * Must be able to take constructive criticism and work well in a team dynamic. * Positive, engaging, and energetic personality. * Must be personable and able to anticipate guests’ needs. * Able to be organized, manage time wisely and work with little to no direct supervision. * Very high attention to detail. * Sensitive to cultural nuances. * Excellent communication skills, both written and verbal on English. * Able to handle a multitude of tasks in an intense, fast paced environment. * Excellent people skills and the ability to work under pressure and with various stakeholders. * Ability to maintain a clean and professional appearance as per company policies. * Ability to stand for extended periods of time. * Multi-lingual is a plus. * Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions. * Experience working with SevenRooms is preferred. * TIPS Certified EEO M/F/M/V/D We use eVerify to confirm U.S. Employment eligibility.

Job Description • We are hiring immediately for a full time BANQUET EVENT CONCIERGE position., • Location: NYMM F&B Catering - 1535 Broadway, New York, NY 10036 Note: online applications accepted only., • Schedule: Full time schedule. Monday - Sunday, hours may vary. More details upon interview., • Requirement: Event management experience, hotel experience, and supervisor experience required., • Perks: Shift meals! Additional Responsibilities: • Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable., • Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc., • Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Abides by all Company policies and procedures including but not limited to: * The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. * The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. * The use of slip-resistant shoes and proper lifting techniques. Union Square Events maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1462205 [[filter4]] We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.