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Job Description Hotel: Lincoln Embassy Suites 1040 P StreetLincoln, NE 68508 Part time Compensation: $8.79 Hourly Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services., • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. What You Will Do: • Greet guests, manage dining reservations, and provide attentive table service, • Take and deliver food and beverage orders accurately and efficiently, • Process guest payments and ensure proper reporting of tips, • Maintain cleanliness and organization of dining stations and service areas, • Six (6) months of customer service, restaurant, or cashier experience (preferred), • Food Safety and Alcohol Awareness certifications (or ability to obtain within 60 days), • Friendly, professional demeanor with a genuine passion for hospitality, • Ability to lift up to 50 lbs, bend, squat, and stand for long periods Hear it from Karyn H. "I absolutely love working for Atrium because the environment is fun and stimulating. We are all offered opportunities to learn and grow and they make us feel important and valued as a team. It stands out from other places where I've worked and really does feel like a family atmosphere." Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights:

Job DescriptionBenefits: • 401(k), • Flexible schedule Department: Guest Services Reports to: Guest Services Manager Level: Hourly Brief General Job Description: Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Serve as the main point of contact for all guests requests/needs and then pursuing the issue to a resolution. The agent must exhibit courteous hospitality at all times and must be proactive in every area. Duties will include checking guests into and out of the hotel, revenue optimization, fulfilling their requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned. Must have a pleasant attitude and excellent demeanor. Must work well under pressure. Schedule flexibility is necessary. Essential Functions (Duties include but are not limited to): • Responds quickly to requests from guests, supervisors or management in a timely, friendly and efficient manner and follows up to ensure guest satisfaction, • Possesses knowledge of reservation and billing systems, maintains and controls room inventory and availability and possesses knowledge of hotel products, rates, and special programs and emergency procedures, • Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank. Follows hotel's credit policies, • Be knowledgeable in all hotel facilities and local area., • Revenue optimization through check in, check out and attentive coordination of hotel services for the guest., • Maintains supplies neat and organized to department standards, • Log/Maintains security of equipment, keys Lost and Found Items, and supplies issued each day, • Provides a professional image at all times through appearance and dress, • Follows and enforces company policies and procedures, • Other duties as assigned by supervisor or managementRequirements:, • Able to work independently, ability to prioritize and ability to multi-task, • Ability to type 30 - 35 wpm, • Requires standing/walking/bending throughout shift and able to lift, carry and push up to 75 lbs, • Great customer service skills, verbal, and written skills, • Able to demonstrate problem solving skills and ability to project a positive attitude over the telephone., • Able to work all shifts and flexible schedules including weekends and holidays, • Valid driver's licenseWork experience requirements: Previous Customer Service experience **For questions regarding this position please call Aaron or Jesse at (402)904-4800.