Offres housekeeping supervisor à Los Angeles, CA - Page 4Create job alerts

Job Description About the Role: The Housekeeping Supervisor plays a crucial role in maintaining the cleanliness and overall appearance of the facility, ensuring that all areas meet the highest standards of hygiene and comfort for guests and staff. This position involves overseeing the housekeeping team, coordinating daily tasks, and implementing effective cleaning protocols to enhance guest satisfaction. The supervisor will also be responsible for training new staff members, conducting inspections, and managing inventory of cleaning supplies. By fostering a positive work environment and promoting teamwork, the Housekeeping Supervisor will contribute to the overall success of RCMI Hospitality Management LLC. Ultimately, this role is vital in creating a welcoming atmosphere that reflects the company's commitment to excellence in hospitality services. Minimum Qualifications: • High school diploma or equivalent., • Certification in hospitality management or a related field., • Supervise and coordinate the daily activities of the housekeeping staff to ensure efficient operations., • Conduct regular inspections of guest rooms and public areas to maintain cleanliness and adherence to company standards., • Train and mentor new housekeeping employees on cleaning procedures, safety protocols, and customer service expectations., • Manage inventory and ordering of cleaning supplies and equipment to ensure adequate stock levels. The required skills for this position include strong leadership abilities, which are essential for guiding the housekeeping team and ensuring that tasks are completed efficiently. Attention to detail is crucial, as the supervisor must conduct inspections and maintain high cleanliness standards throughout the facility. Excellent communication skills are necessary for interacting with staff and addressing guest concerns effectively. Time management skills will be utilized to prioritize tasks and ensure that all areas are cleaned in a timely manner. Preferred skills, such as familiarity with inventory management systems, will enhance the supervisor's ability to maintain adequate supplies and streamline operations.

Job DescriptionDescription: A Community of Friends offers a flexible work schedule. The pay rate for this position is based on a 36 hour workweek. SUMMARY Under the supervision of the Property Supervisor and directional support of the Director of Property Management, the Property Manager is responsible for managing their assigned building to ensure effective fiscal, physical, and social soundness. The Property Manager oversees the day-to-day operations of a 55-unit supportive housing community including administration, facilities, compliance with regulatory and legal requirements, and marketing. The Property Manager will ensure a stable operation by working with the services staff to foster a healthy community life for tenants. The Property Manager will complete documentation of all necessary maintenance and equipment replacements in a timely manner and ensure that the building’s appearance is well maintained. The Property Manager is also responsible for preserving open lines of communication between all parties involved in the operation of their property, and compliance with A Community of Friends (ACOF) policies and procedures. The Property Manager must live and work in a community-based setting, emphasizing commitment and staff initiative. This person should be comfortable working within an interdisciplinary team utilizing a strength-based social service approach. In addition, this individual must possess excellent communication and interpersonal skills and be able to work with people who have experienced homelessness. Applicants must have an understanding of individuals with a range of disabilities, including physical, mental and emotional. Essential Duties Community Management • Responsible for the overall operation of assigned supportive housing property(s)., • Collect rents and maintain computer records according to ACOF established procedures., • Maintain regulatory compliance by assuring all files are accurate and audited., • Maintain compliance with reporting requirements, business permits/licenses, rules, regulations, policies, and procedures., • Perform functions related to leasing and lease renewal in accordance with Fair Housing, funder requirements, and ACOF’s Property Management policies and procedures., • Meet and interview prospective tenants to determine eligibility based on established criteria., • Show vacant units and property amenities based on ACOF’s established procedures., • Conduct move-in certifications and annual recertifications., • Coordinate move-in and review rental lease and house rules with tenants., • Conduct property and unit inspections and respond to third party inspection reports., • Order office and property supplies as needed and submit check requests to accounting for payment., • Coordinate and schedule repairs and work orders with maintenance staff, as needed, and seek approvals from the Property Supervisor and Asset Manager, as per policy and procedures., • Perform daily walk-through of assigned property(s) and conduct light housekeeping., • In coordination with maintenance staff, ensure that the property’s appearance is well maintained., • Schedule annual inspections and maintenance of gutters, fire extinguishers, air conditioners, heaters, smoke alarms, project fire system, backflow system, storm drains, and other systems as required., • Maintain a tracking log of major purchases, replacements, and maintenance repairs., • Respond to tenant complaints and questions professionally and within a reasonable time frame, to avoid grievances., • Identify and report complex situation(s) and/or potential concern(s) involving the property and its tenants to direct supervisor in a timely manner., • Prepare detailed written incident reports in accordance with ACOF’s procedures., • Prepare and post professionally written notices to tenants (i.e., warnings, inspections, etc.)., • Counsel tenants who are not complying with the terms of the lease and concerning delinquent payments., • Recommend eviction if tenant behavior warrants and prepare related documentation to support the recommendation., • Refer tenants with special problems, such as economic, social, legal, health, etc. to Services staff or agencies that can help., • Regularly meet with Case Managers or other service providers, if appropriate, to proactively address issues and promote retention, assist with tenant activities, address specific problems, plan meetings, or support activities, as appropriate., • Assure all tenants are treated fairly and consistently., • Participate in hearings and appeals, as needed. Requirements:POSITION REQUIREMENTS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation of these guidelines. Basic Qualifications: • High school diploma or equivalent, BA degree or two years’ experience in affordable housing and management., • Minimum two years of property management experience, with preferred experience in LIHTC, HUD, and/or HOME program., • Knowledge of Microsoft Office software (Word, Excel and Outlook)., • General knowledge of property management software (RealPage, etc.)., • Ability to develop and implement budgets and variance reports., • Skills in tenant problem solving and de-escalation., • Professional and positive attitude towards residents, staff, vendors, and other organizations., • Required to live on-site (for buildings with 16 or more units)., • Experience in or knowledge of the Housing First model for Permanent Supportive Housing., • Valid CA driver's license, • Access to a personal vehicle or alternative reliable transportation to be used to conduct ACOF business., • Ability to meet California minimum and ACOF insurance requirements if driving on company business. ACOF will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.

Job DescriptionDescription: The Bizzell Group, one of the fastest-growing companies in America, is seeking a Residential Advisor to provide a paraprofessional level of student support and performance duties, as necessary, for an orderly operation of the dormitory program. Responsible for the supervision of students to ensure a safe and secure environment. Must be available to work any shift and day of the week due to a 24/7 operation. Requirements: • Ensures orderly, clean living conditions by scheduling and supervising clean-up and submitting repair requests, • Provides supervision for the cafeteria, laundry, special activities (on and off Center), and other areas of the program as scheduled or assigned, • Identifies and assists students in handling special problems and conducts dormitory meetings, • Maintains communication with students’ counselors, instructors, and other staff members, • Attends staff in-service training sessions and other training or meetings as directed, • Establishes a close working relationship with students, dealing justly and impartially regardless of their ability, achievement or background, and works to motivate them toward goals, • Initiates and directs dormitory programs, utilizing Center services and activities to benefit students, • Follows all non-health standing orders, • Transports students to various activities and events as needed, • Maintains an environment wherein students and staff feel safe and secure, • Maintains logbooks as directed and authorized that show activity during shift, • Ensures case notes and other entries in CIS are accurate and up-to-date, • Secures student's personal property/items when a student is absent for 24 hours; all items are to be placed in property and logged, • Submits timesheets according to the Residential Living Supervisor, • Assists and trains student leaders per center policy, • Participates in intramural programs, • Ensures students meet their evening schedule, • Provides support for safety and security in the center, • Ensures that buildings are secure and clean at all times, • Conducts periodic checks and maintains order and discipline in his/her assigned dorm, • Works towards meeting performance center goals, • Follows the CDSS plan and Code of Conduct system daily, • Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP) Bizzell policies and procedures, Job Corps notices and bulletins, and Center policies and procedures, • Adheres to required property control policies and procedures, • Maintains good housekeeping in all areas and complies with safety practices, • Models, mentors, monitors appropriate Career Success Standards, • Helps students become more employable through continuous reinforcement, • Participates in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination, • Presents information both clearly and concisely and regularly confirms the correct interpretation of information, • Very high standard of communication skills both written and verbal for the presentation of facts and ideas, • Action-oriented. Demonstrates the ability to handle several projects simultaneously with decision-making, flexibility, and problem-solving, • Implements the key principles of time management, task allocation, and priority assignment in addition to personal organization, • Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency, • Demonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group's Corporation’s Healthy Workplace Environment policy, • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions, • Proficiency with advanced Microsoft Office applications including Word, PowerPoint, Outlook, and Excel, • Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat, • Ability to develop and maintain professional and collaborative relationships with students, • Knowledge of residential living and dormitory procedures and practices Minimum one year working with youth or related experience and/or training. Education A high school diploma or equivalent is required. Associate’s Degree in a human services field such as Social Work, Psychology, Sociology, Counseling, or related fields is preferred. Certificates, Licenses, Registrations Valid State Driver’s License The Bizzell Group, LLC offers competitive compensation, a flexible benefits package, career development opportunities that reflect its commitment to creating a diverse and supportive workplace. Benefits include Medical, Vision & Dental Insurance, Paid Time-Off & Company Paid Holidays, Professional Development & Learning Opportunities. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. The Bizzell Group, LLC is an Equal Opportunity/Affirmative Action Employer. That does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law. We strive to create a diverse, inclusive, and respectful work culture that values all.

Job DescriptionDescription: THE COMPANY Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career! WHAT WE OFFER • Competitive wages, training, and growth opportunities., • Early access to paycheck (pay on demand)., • Health, Dental, Vision, and Life Insurance., • Paid Vacation, Holidays, and Sick Leave., • 401K with company match., • Free meals at work., • Employee Assistance Program. Our housekeepers are responsible for maintaining a clean, safe, and comfortable environment for our residents, staff, and visitors. This role includes performing various cleaning tasks, ensuring high standards of sanitation and hygiene, and contributing to the overall well-being of our residents by creating a welcoming and orderly living space. Responsibilities include cleaning all public and common areas, bathrooms, offices, and resident apartments, following established schedules, while interacting in a friendly and courteous manner to ensure resident and family member satisfaction. KEY RESPONSIBILITIES • Perform routine cleaning of resident rooms, common areas, dining spaces, and administrative offices, including dusting, vacuuming, mopping, and sanitizing surfaces., • Clean and disinfect bathrooms, including sinks, toilets, showers, and mirrors., • Empty trash and recycling bins and replace liners., • Launder and replace linens, towels, and other textiles as needed., • Follow the community cleaning schedule and protocol according to community guidelines and follow established safety precautions., • Build positive relationships with residents by engaging in friendly, respectful interactions., • Respect residents’ privacy and preferences while cleaning their living spaces., • Report any maintenance issues, safety concerns, or resident needs changes to the supervisor., • Use cleaning equipment and chemicals safely and according to instructions. Education and certificates: • At least one (1) year of housekeeping experience in a senior living, healthcare, or hospitality setting (hotels) is required., • Strong attention to detail and commitment to maintaining cleanliness., • Good time management and organizational skills., • Friendly and professional demeanor., • Knowledge of cleaning chemicals and their uses, as well as cleaning equipment, is a plus., • Ability to maintain confidentiality and adhere to ethical standards.

Job DescriptionDescription: The Onsite District Property Manager will assist in the monitoring of company policies and procedures related to property management; responsible for training, development, and supervision of Property Managers, and share responsibility for maintaining the physical asset and performance of assigned properties. This position also includes assisting with special projects as needed. Travel is required. Reports To: Regional Property Supervisor Position Type: Full-Time Location: Edgemar Ave., Los Angeles, CA Pay Rate: $18.00 to $20.00 hourly + auto allowance Discounted Unit: 1 Bedroom Essential Functions: • Attend Weekly L 10 meetings and collect minutes., • Understand of follow property deadlines., • Manage Deposit Accounting Procedure on weekly basis and ensure checks are mailed out within 21 days, per CA State Law., • Performs quarterly file audits to confirm condition and contents adhere to BFPM standards., • Resolves resident relation issues., • Explain ledgers to residents as needed., • Perform ledger audits., • Serve routine notices to residents., • Manage property maintenance and property related projects., • Conduct routine record keeping and maintain accurate resident records in the company system., • Inspects properties to ensure the highest standards are maintained; evaluates maintenance,, • grounds, and housekeeping operations in areas of efficiency., • Conducts inspection of vacant. Apartments for market-ready condition., • Perform leasing duties when assigned, including preleasing., • Executes corrective programs for apartment communities., • Perform property inspections., • Prepares annual operating and capital budgets. Monitors and makes recommendations on budget performance and assists with monthly summary report of same., • Reviews and approves expenditures within specified budgetary guidelines., • At times acts as primary liaison between Owner or Owner’s Representative and BFPM., • Uses the established communication system to assist with communications between Property Managers, Regional Supervisors, and the Corporate Office., • In the absence of a Manager, this position will be the main point of contact for residents when acting as a Manager while a more permanent Manager is selected., • Travel is required. Must have reliable transportation to conduct site audits., • At least 3 years managing apartments (Required), • At least 1 year managing staff (Required), • Yardi experience (Required), • Knowledge of California Property Management Policies and Procedures, • Knowledge of property maintenance, property marketing, and insurance., • Ability to communicate well both verbally and in writing and possess a strong supervisory, personnel management and organizational skills. Physical Requirements: require persons in this position to lift up to 35lbs and wear face covering when working with the public or in close proximity to other staff necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Beach Front Property Management, Inc. is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Beach Front Property Management, Inc. complies with applicable Federal and California civil rights laws and does not discriminate on the basis of race, color, national origin, ancestry, citizenship, age, physical or mental disability, sex, gender, gender identity or expression, change of sex or transgender status, pregnancy, childbirth, breastfeeding, medical condition, reproductive health decision making, religion, creed, marital status, sexual orientation, current or former military and veteran status, genetic information, or any other basis protected by federal, state or local law.

Job Description Onsite Property Manager - Apartment Provided Job Location: Los Angeles, CA 90025 Position Summary: The Onsite Property Manager (OSPM) position reports to the Director of Property Management and is expected to use his/her independent discretion and judgment to care for and be responsible for the overall efficient operation of the property or properties and the day-to-day implementation of policies, procedures, and programs that ensure a well-managed, well-maintained building, ensures compliance with all applicable regulatory agencies and federal, state and local laws; maintains acceptable occupancy levels, develops a supportive environment for all residents. The OSPM will manage onsite staff from recruiting to disciplinary actions and terminations as required. Provide staff management and leadership by communicating Century’s Mission, Vision, and Values and encouraging staff development. In addition to frequent interactions with the Vice President, Property Management, this position is expected to have frequent interactions with other members of the CVPM team, the Resident Services team, Facilities Maintenance personnel, the Executive Director, the Vice President, Human Resources, and others as required. The OSPM will be available occasionally for evenings, weekends, and holidays as required to assure appropriate response to urgent or emergency situations. Some local travel is anticipated. The duties and responsibilities expressed below may change from time to time and are not intended to be all-inclusive. Primary Job Functions: • Administration and Compliance 1. Manages the day-to-day administration of the property, including supervising staff and handling resident complaints, grievances, inquiries, and concerns in an appropriate, timely, courteous and professional manner., 2. Ensures consistent application of property rules and regulations, lease and lease addenda, and documents and documents all violations., 3. Oversees the processing, completion, and maintenance of accurate resident files at move-in and at each recertification within established regulatory guidelines., 4. Ensures compliance with all regulatory requirements, which includes ensuring that all rules and regulations required by federal, state and local jurisdictions are followed; and preparation and submittal of reports in an accurate and timely manner., 5. Responds promptly to site emergencies according to the emergency plan and ensures that incident reports are completed and communicated in a timely manner., 6. Reviews and analyzes the property’s monthly financials, and reports variances to Supervisor. Looks for ways to minimize costs and increase revenue. Participates in the establishment of the annual budgeting cycle., 7. Adheres to all accounting and reporting procedures, ensures that rents and other monies are properly collected, and that delinquent receivables are managed to facilitate collection. • Personnel Management 1. Working with human resources in consultation with the Vice President, Property Management, the OSPM will participate in hiring, training, developing, disciplining and motivating staff., 2. Employs techniques to maintain employee engagement, and motivation and provides a good example of teamwork., 3. Responsible for establishing goals and measures and for conducting timely, written performance assessments annually., 4. Recommends staff rewards such as extra training, promotions, and pay adjustments., 5. Handles employee complaints and grievances as they arise., 6. Conducts monthly staff meetings (including Safety Meetings) to ensure staff is current on CVPM’s and/or ownership policies, upcoming projects, etc. Implements enforces and helps develop CVPM’s safety program., 7. Completes annual performance reviews and approves biweekly timekeeping to assure timely, compliant pay practices, 8. Ensures all staff adheres to Fair Housing laws. Equal Employment and Equal Housing Opportunity requirements., 9. Ensures that employees of outside agencies (such as security companies) are performing their duties correctly., 10. Effectively follows all Century Employee Handbook policies and procedures. • Marketing and Lease Up 1. Maintains a high level of occupancy for the program and project., 2. Ensures the maintenance and adherence to Waiting List protocol in accordance to CVPM’s and/or ownership policy and procedures and applicable federal, state, local, and regulatory agencies., 3. Evaluates regulatory agreements when filling vacancies., 4. Oversees the review and analysis of all rental applications and leases for conformance to CVPM’s and/or ownership’s Resident Selection Policy., 5. Responsible for ensuring compliance with programs such as HUD, TCAC, Home Program, RHCP, CAL HFA. AHP, etc., which includes compliance with audits and/or site visits., 6. Performs unit tours and applicant interviews, which includes verifying potential resident income om accordance with CVPM’s and/or ownership’s Resident Selection Policy, and program requirements., 7. Ensures appropriate documentation is obtained, certifications are completed, and deposits and rents are collected in accordance with program policies and procedures., 8. Ensures that all regulatory requirements are followed. • Resident Management 1. Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings., 2. Works in concert with Resident Services and Case Management staff in an effort to preserve resident’s housing by utilizing our 4-Step Housing Retention Plan., 3. Maintains amiable relationships with all residents., 4. Ensures site staff responds to all resident requests or complaints in a timely, efficient, and courteous manner. Personally, handle unusual and/or sensitive resident complaints or requests, as necessary., 5. Conducts monthly resident meetings., 6. Works in partnership with outside agencies to provide services to residents., 7. Manages resident evictions as directed CVPM’s Vice President, Property Management, and legal counsel. • Maintenance 1. Coordinates maintenance staff and vendor services for ongoing preventative maintenance and janitorial work. Ensures timely completion of work orders and turnover of vacant units and ensures that vacant units are appropriately maintained for showing and/or inspections., 2. Ensures the common areas, landscaping, etc. are in good condition., 3. Balances maintenance priorities to ensure available capital resources are effectively utilized and that budgets are followed., 4. Ensures annual or more frequent inspections of units occur, and manages follow-up with housekeeping letters, preparation of work orders, and maintenance charge-backs to residents., 5. Ensures the update and completion of all safety-related inspections and reports and assures that deficiencies are promptly resolved to minimize risk to residents, staff, and property. Knowledge, Skills, and Abilities: 1. Strong communication (written and oral) and interpersonal skills, 2. LIHTC and HUD rental property experience is required, with sound knowledge of fair housing laws. Fair Housing Certificate is highly desired., 3. Ability to select, develop and evaluate staff personnel. Willingness to listen to and seek ways to encourage collaboration and teamwork., 4. Knowledge of Housing First Principles and working with special needs populations in a supportive housing environment., 5. Creative problem-solving including evaluation of and recommendation for a course of action, 6. Ability and willingness to learn, follow and enforce all organization policies and procedures., 7. Skilled in reading financial statements and creating property budgets, 8. Proficiency with Microsoft Excel, Word, and Outlook and experience with property management software programs (YARDI-VOYAGER), 9. Excellent report writing and presentation skills, 10. Ability to attend to multiple projects and tasks in a fast-paced environment, 11. Skilled crisis management with developed conflict management and negotiating skills, 12. Familiarity with the non-profit housing development field desired, 13. Ability to keep established hours and available some evenings, weekends, and holidays., 14. Access to reliable transportation. Education and Experience: High School Diploma or GED required. Associate's degree, Bachelor of Arts or Science, or one-year experience in affordable housing management and two years managing people, projects, materials and information, or an equivalent combination of education and experience is desirable. Experience working with Veterans a plus. Salary and Benefits: Competitive hourly compensation ranges from $27-$30 per hour depending on relevant experience. The Onsite Property Manager will enjoy a rent-free, two bedroom, two bath apartment and fully paid family medical, dental, vision and life/AD&D, retirement plan with company match, paid time off, paid holidays, and more. Paid college tuition assistance, professional development opportunities, and college loan repayment assistance are available. Job Location: Los Angeles, CA 90025. This is not a remote work position and requires (Resident) Onsite Property Manager to live onsite. One position available. How to Apply: Apply here or call Fern Hendrickson, Vice President of Human Resources at (310) 642-2017 for further information. See all Century openings at Apply here or send a resume with a cover letter and salary expectations to Fern Hendrickson, Vice President, Human Resources Our organization is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or Veteran status. Property Manager

Job Description About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at . PAY RATE: $19.85 - $20.89 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE In training to be an AOD counselor, the AOD Support Staff I MC – Registered provides services to beneficiaries participating in treatment while monitoring the program premises for safety and security. The participates in group counseling sessions and crisis management, and is in good standing pursuing the education and supervised hours required to achieve certification. Meets annual renewal requirements and submits annual renewal of Registration until Certification is earned. DUTIES AND RESPONSIBILITIES • AOD COUNSELING, • Under guidance and supervision of a Certified AOD Counselor, the AOD Support Staff I learns alcohol and drug counseling functions including screening, assessment, and intake; collects specimen from clients for drug and alcohol screening in accord with organization Policy and Procedures., • Collaborates with case manager and therapist to assist treatment and other plans; assists in required intervention; participates in group and educational sessions; assists in completing discharge and transition plans and completes required Electronic Health Records (EHR)., • Transports program participants in the company vehicle to offsite appointments, as needed., • PROGRAM Security, • PROGRAM ENTRANCE MONITORING: The front door to the facility is the only permitted entrance and exit for participants, employees, partners, vendors, visitors or any other persons. Monitor entrance to permit only authorized persons entry (as per program guidance), in order to guard against theft and maintain security of premises. Record participant entry and exit as required by program rules., • BAG & PERSON SCREENING: Monitors search all participants’ belongings being brought into the Program each time a participant enters, including their pockets, while monitoring for any signs of substance use or bringing contraband into the program. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened., • Monitor premises to prevent and detect signs of intrusion and ensure security of the program by walking the floor and monitoring surroundings when outside accompanying beneficiaries and making reports as needed., • PROGRAM SAFETY:, • While monitoring premises and assisting clients, observe Program premises to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment., • Know location of fire exits, be prepared to assist participants in case of any emergency., • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required., • Call Police or Fire Department in cases of emergency, such as fire, medical or psychiatric issues, or presence of unauthorized clients/persons., • ASSET PROTECTION:, • As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the Program’s assets. Report all suspicious events to direct supervisor., • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons., • ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first., • CLIENT/PARTICIPANT SUPPORT:, • Answer telephones and take messages for clients and staff, monitor doors and greet visitors., • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational, • Monitor and records client self-administration of medication in accordance with organization Policies and Procedures, • As required by the Program, assist Program staff during provision of services to clients/participants, including meal preparation/serving, set-up for classes, meetings, recreation, and other Program events., • Training in AOD Counseling:, • Screening, assessment, and intake, • Group and educational sessions, • Provides one on one mentoring, support, assistance, and advocacy, • PROGRAM SECURITY., • Monitor Program entrance, • Screen bags and persons entering Program, • Patrol premises as scheduled, • PROGRAM SAFETY, • Monitor Clients; conduct room checks; report violations of rules, • While patrolling continuously observe for safe operations/conditions, report safety concerns, • ASSET PROTECTION, • Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons, • CLIENT/PARTICIPANT SUPPORT, • Other duties as required and is subject to change at any time. REQUIREMENTS: • Registered and in good standing in an Alcohol and Drug Counseling Certification program by an approved accrediting organization (CCAPP, CADTP or CADEE), • AA or higher degree in related field., • Completed modules 1 and 2 of ASAM, • Experience with ELECTRONIC HEALTH RECORD (EHR), • Bi-lingual, Spanish and English preferred, • Understanding of harm reduction (non-abstinence) approach with participant substance use This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.