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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
We are searching for an engaging, courteous barista who is passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation. To succeed as a barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite. Barista Responsibilities: Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments. Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers. Packaging food and beverages for sale. Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods. Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils. Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality. Updating signage and displays to attract customers. Taking inventory and replenishing items in display cases, at tables, or behind the counter. Working as part of a fun, high-energy team. Adhering to all food safety regulations and quality controls. Barista Requirements: High school diploma or equivalent. Experience in food and beverage preparation or customer service preferred. Training and willingness to continue learning about food and beverage preparation. Exceptional listening and communication skills. Ability to walk, bend, and stand for extended periods. Availability to work around peak hours, including nights, early mornings, weekends, and holidays. A polite, engaging personality. Commitment to customer satisfaction and service excellence. Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
The Daryl Roth Theatre is looking for part-time ushers to work at our venue’s shows. Shifts are typically Tuesday through Sunday and are approximately 4 hours. We are looking for applicants who have: - Great teamwork and communication skills - Excellent customer service skills - Composure in stressful or difficult situations - Fire Guard certification not required, but welcome. Main usher responsibilities include, but are not limited to: - Helping preset the house before it opens - Taking tickets and assisting patrons - Creating a safe and welcoming environment for all staff, performers, and patrons - Monitoring the audience during performances for disruptive behaviors This is a part-time position with a $17/hourly wage. Sick-pay available. To apply, please message for email information.
We are seeking a reliable and detail-oriented House Cleaners women to join our team. As a House Cleaner, you will be responsible for maintaining cleanliness and tidiness in residential properties. This is a paid position with opportunities for growth and development. Responsibilities: - Perform general house cleaning tasks, including dusting, sweeping, mopping, and vacuuming - Clean and sanitize bathrooms, kitchens, and other living areas - Make beds and change linens - Launder and iron clothes as needed - Empty trash and dispose of waste properly - Perform floor care duties, such as carpet cleaning and floor polishing - Follow established cleaning procedures to ensure high-quality results - Adhere to safety guidelines and use appropriate cleaning products and equipment
Full job description Bread Story is looking for Counters to join the team! Counters are the face of the bakery and will provide excellent customer service to our guests, maintain our products and display, serve up drinks, and operate the register. Tasks/ Responsibilities: Greet all guests as they arrive and be attentive to their needs Stay up to date with bakery menu knowledge and allergies to provide guests with the most up to date information Familiar and able to prepare various coffee and espresso drinks Maintain the front of the house clean and organized as needed Maintain the displays filled with product and restock as necessary Comply with and fully understand all NYC & Bread Story food safety and sanitation guidelines Maintain the highest standards of personal hygiene and presentation, including dress code, appearance, hat/gloves, etc. Requirements: Have a positive attitude and work well with others Ability to take direction and work under a fast-paced environment Passion for food and restaurant operations Ability to safely and successfully perform the essential job function consistent with the ADA, FMLA, and other federal, state and local standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. Job Type: Full-time Pay: $16.00 - $17.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Disability insurance Employee discount Paid sick time Paid time off Restaurant type: Bakery Café Shift: Day shift Weekly day range: Monday to Friday Weekends as needed Experience: Barista experience: 1 year (Required) Guest services: 2 years (Required) Shift availability: Day Shift (Preferred) Work Location: In person
Overview: We are seeking a highly skilled and motivated Kitchen Manager to join our team. As a Kitchen Manager, you will be responsible for overseeing the daily operations of our kitchen, ensuring the highest quality of food production and service. If you have a passion for food, strong leadership skills, and experience in kitchen management, we want to hear from you! Duties: - Oversee all aspects of kitchen operations, including food preparation, cooking, and plating - Ensure compliance with food safety and sanitation standards - Manage inventory and order supplies as needed - Develop and maintain recipes and menu items - Train and supervise kitchen staff - Collaborate with front-of-house staff to ensure smooth service - Monitor food quality and presentation - Handle customer inquiries and resolve any issues promptly Experience: To be successful in this role, you should have: - Previous experience in kitchen management or a similar role - Strong knowledge of food safety regulations - Proficiency in bartending techniques is a plus - Excellent organizational and time management skills - Ability to lead and motivate a team - Strong problem-solving abilities - Knowledge of shift management and scheduling If you are a dedicated professional with a passion for the culinary arts and a desire to create exceptional dining experiences, we encourage you to apply. Join our team today as we continue to provide outstanding hospitality and delicious food to our valued customers. Job Types: Full-time, Part-time, Temporary, Seasonal Pay: $55,000.00 - $60,000.00 per year Expected hours: 40 per week Language: Can Speak English
Full Job Description FOH Team Member We are seeking energetic, positive, dedicated, and customer service-oriented individuals to join our team. *** This job position is for our new location opening at Grand Central (450 Lexington Ave, New York, NY 10017). Training will be held at our Times Square location*** Job Types: Full-time, Part-time Schedule: Flexible Day and Night Shift including Weekend Experience: Guest Services: 1 year (Preferred) Food Service Tip: Yes (Cash and Credit Card) Summary: Angelina Bakery is a fast casual Bakery-Cafe specializing in Italian-inspired goods. In addition to chef-inspired cakes, pastries, sandwiches, and signature coffee, Angelina Bakery offers a unique experience to thousands of customers daily. The candidate should be motivated, outgoing, and committed to providing outstanding customer service every day. Job Responsibilities: Prepare and serve beverages and food items consistently by adhering to all recipe standards, while also delivering exceptional customer service. Ability to thrive in a fast-paced environment and embraced working a flexible schedule. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Schedule: 8 hour shift Day shift Evening shift Holidays Weekend availability Work Location: In person *** This job position is for our new location opening at Nomad. Training will be held at our Times Square location*** Expected hours: 8 per week Benefits: Employee discount Flexible schedule Paid training Shift: Morning shift Night shift Experience: Basic math: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)
Under the supervision of the Behavioral Health Supervisor, the Medicaid Assisted Treatment Program Counselor engages the patient in the initial and ongoing treatment processes of the clinic. Conducts a preliminary assessment of eligibility, prepare intake forms, see that the patient is afforded needed services from other disciplines within the agency, and make referrals to outside resources when necessary. Hours: 7AM - 2PM, Mon-Fri Clinic Locations: Brooklyn and Manhattan Salary Range: $50,000 - $60,000 Responsibilities: - On an ongoing basis, the Counselor holds regularly scheduled sessions with all his/her patients concerning their problems and psycho-social needs. - Serves as a Case Manager for each patient to ensure that services are coordinated to meet each assessed need. - Conducts therapy groups. - Assists patients in the identification of problems. - Works with patients in the definition of problems. - Ensures all necessary forms are completed. - Maintains accurate and confidential patient records. - Attends training seminars where instruction on treatment techniques and theories underlying these approaches are provided, and obtain the CASAC credential. - Identifies and records significant data in the case folder regularly. Develops treatment plans for presentation to the IDT. - Holds individual conferences with other disciplines when necessary to facilitate effective treatment throughout the agency. - Meets weekly for clinical supervision with the Behavioral Health Supervisor, concerning work performed, problems encountered in the treatment process, and for case conferences. - Refers to other clinic disciplines when appropriate. - Meets periodically with other staff to obtain feedback necessary for case management and treatment planning. - Performs all forensic collection for patients on their caseload and monitors for treatment related issues in order to update the treatment plan. - Provides vocational/educational assessment, counseling and follow-up for patients not assigned to the Vocational Specialist, as well as voc/ed support and follow-up of all patients as required. - Completes the Vocational Profile Form (HS 305) for each caseload patient. - Provides as an integral service, counseling toward vocational/educational readiness, motivation for vocational rehabilitation, provides initial evaluation for in-house voc/ed services, and provides exploration of voc/ed goals. - Provides patient referrals to the Vocational Specialist and Educational Specialist for in-depth evaluation, counseling and referral for voc/ed programs. - Provides case management, referral follow-up and supportive counseling to patients referred to in-house voc/ed programs and external job/school training. - Meets periodically with the Vocational Specialist and Education Specialist for case consultation and feedback. - Presents vocational treatment objectives at each IDT. - Counselors are expected to work on a rotation basis on Saturdays and select holidays. Assigned shifts may change at the discretion of the Clinical Director according to the needs of the Program. - Performs other duties as assigned by the manager. Qualifications: - CASAC (Credentialed Alcoholism and Substance Abuse Counselor) Certificate required - High School Diploma or GED required. - Possess a demonstrated ability in delivering patient treatment including: communication skills, successful engagement in specialized Human Services training, understanding of human interaction and personality development, and the ability to write and record case documentation. - Understanding of group dynamics is essential. - Must be computer-literate with knowledge of Microsoft Office applications. - Competent in computerized programs that support treatment plans and case notes. - Excellent verbal and written communication skills. - Ability to participate in various committees and work well with others in team settings. - Bilingual in Spanish a plus. **If interested, please apply here:**
As a Prep Cook at Fork n Film, you will play a critical role in the back-of-house team by assisting in the preparation of delicious and visually appealing dishes. You will work closely with our culinary team to chop, season, blend, and prepare ingredients before they are cooked. Attention to detail, a passion for food, and a commitment to maintaining a clean, safe kitchen environment are paramount in this role. Responsibilities: - Prepare cooking ingredients by washing, chopping, marinating, and seasoning. - Assist chefs in cooking processes, including portioning, garnishing, and packaging food before service. - Maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces, and taking out trash. - Ensure all food and other items are stored properly. - Comply with nutrition and sanitation guidelines. - Perform other kitchen duties as assigned. Qualifications: - Proven experience as a prep cook or relevant role in a kitchen. - Familiarity with kitchen equipment, including knives, pans, and food processors. - Ability to follow all sanitation procedures. - Ability to work in a fast-paced environment as part of a team. - High school diploma or equivalent; Diploma from a culinary school will be an advantage
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Full Job Description About Jericho Project Jericho Project is a nationally-acclaimed nonprofit ending homelessness at its roots by enabling homeless individuals and families to attain quality housing, employment and mental and physical health services. The 40-year-old nonprofit serves over 2,500 individuals, including 700 veterans, annually. Jericho has been a key partner in New York City’s initiative to end veterans’ homelessness, and is leading bold, innovative strategies to do the same for families and young adults. Our programs touch four cornerstones of a person’s life: housing, employment, wellness and family stability. We create a culture of “moving on” through a foundation of housing and supportive services provided by expert program specialists and case managers. We have over 550 units of supportive housing including 8 residences in the Bronx and Harlem, as well as scatter-site apartments throughout NYC. About the Position Jericho Project is seeking an experienced and responsible individual to join its team as a House Manager. The House Manager reports to the Manager, Building Operations and is responsible for the overall security of the site and assistance with clerical duties. Responsibilities: Ø Secure and maintain the safety of the tenants and the facility. Ø Distribute mail correspondences in the appropriate mail slot. Ø Provide crisis intervention when necessary. Ø Administer Narcan Nasal Spray to residents during a medical emergency. Ø Responsible for reporting and electronically document all incidents on site. Ø Monitor and visually verify that clients are safe by conducting wellness checks in accordance with Directors and Case Manager’s directive and client request(s). Ø Monitor and log client/visitor activity in logbook. Ø Provide support to Loring Place tenants when lockouts occur by providing access to their room. Ø Maintain compliance with fire safety codes. Ø Maintain the residence secure by conducting floor checks at the beginning of every shift. Ø Periodically attend house meetings, case conferences, and staff meetings. Ø Other duties as assigned. Ø This is a Per Diem position. There is no set schedule, hours are assigned according to the needs of the business. Requirements: Ø 1-year customer service experience required. Ø Fire Guard Certification required. (Must obtain within first year of employment) Ø Basic computer skills knowledge required. Ø Ability to communicate clearly and concisely both verbally and in writing. Ø Other duties as assigned. Ø Candidate has at least one years of experience working with individuals in with substance abuse history. Ø An understanding of working with individuals who have experienced homelessness and substance use. Compensation: The salary for this position is $17.50 per hour. Employees are eligible for a merit increase annually. Merit increases are based on the employee’s performance during the prior year. How to Apply: Interested applicants must submit a cover letter and with salary requirements. Human Resources Department Jericho Project Job Code: House Manager 245 W. 29th Street, Suite 902 New York, NY 10001 Jericho Project is an equal opportunity employer that does not discriminate in its hiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant. Job Type: Part-time Pay: $17.50 per hour Schedule: 8 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift Overnight shift Weekends as needed Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) receptionist: 1 year (Preferred) License/Certification: Fire Guard certification (Preferred) Work Location: In person