Residential Oversight Specialist (ROS)-Lead, Inspire, Empower
10 days ago
Salem
Job DescriptionSalary: $70,000/Year Job Summary The Residential Oversight Specialist (ROS) is responsible for ensuring that each individual in the home is able to work toward their goals, achieve their potential, and a high quality of life. The ROS ensures the group home is operating per company policies and procedures, core competencies, and administrative rules. The ROS is responsible for scheduling and supervising Direct Support Professionals (DSP), and ensuring the medical, behavioral, and social supports as outlined in the Individual Support Plans (ISP) are provided. Essential Duties and Responsibilities To perform this job successfully, the employee must be able to perform each essential duty satisfactorily and in a timely manner. The following duties are representative of the job but are not all inclusive and other duties may be assigned as needed. Leadership • Be a steward of Cornerstone Valleys culture, • Behaves in alignment with our values of Compassion, Integrity, and Responsibility, • Treats others with respect and dignity, • Proactive, self-starting, self-managing, • Takes ownership for the work, • Behaves in a manner that sets a positive example for others to follow, • Upholds and communicates our safety and confidentiality standards, • Responsible for mitigating and reporting risk, • Follow all policies and procedures and assure others do as well, • Participates in meetings and committees Duties: General Facility Management: • Responsible for group home cleanliness. Assigns cleaning activities to shifts/DSPs and ensures daily cleaning tasks and sanitation are performed., • Monitor household/grounds for cleanliness to ensure a safe environment and submit work orders for the group home as needed., • Conducts quarterly fire drills and Safety Checklists, • Ensure adequate program supplies including but not limited to groceries, cleaning supplies, etc, • Manage programs within agency approved budgets, including the supply budget, staffing hours, and overtime usage, etc., • Meal plan nutritious and economical meals and snacks that support a wide variety of health and dietary needs., • Maintain security of all keys, files, and facilities, • Responsible for picking up prescribed medications from the pharmacy in a timely manner and are readily available for administration wherever needed (the program, schools, packed for tips, etc), • Confirms medication orders are accurate, complete, and consistent with physician instructions., • Responsible for archiving old program and client documents in compliance with OAR requirements and agency policies. Individual Care: • Ensure individuals are receiving the highest quality care., • Ensure safety of individuals in the home against fire, theft, physical/verbal abuse, and report incidents to Protective Services., • Develop and maintain positive working relationships with community agencies, families, guardians, state and county agencies, and support staff., • Mitigate program schedules to maintain health and safety., • Be available Monday Friday for afterhours calls regarding your program. These calls should be for emergencies, crisis, and shift coverage when necessary., • Participation in the on-call weekend rotation., • Attend new individual, entries, exits, and meetings as necessary along with completing or assisting with entry packets for new client move ins., • Dispose of unused, expired, or discontinued medications per company policy., • Adhere to medication management protocol and monitor changes in medication orders., • Complete weekly support / tracking audits that are sent out by the QA department., • Follow company and state guidelines for timely electronic record documentation in Therap and any other required tracking systems., • Annual Planning regarding Individual Support Plans (ISP) and upkeep of Personal Property Records for the residence., • Assist in crisis intervention by supporting program employees (may be after hours)., • Monitor interactions with employees and peers to ensure professionalism and ethical behavior. Initiates resolution with employee issues and concerns., • Provide staff with direction, supervision, and training., • Conducts regular staff meetings and ensure adequate and consistent attendance by all staff members to ensure all staff follow safety rules and regulations., • Conduct annual performance reviews., • Ensures that employees meet training requirements, • Quickly and effectively respond to natural disasters and train staff on in-home emergency preparedness., • Regularly train staff on ISPs, • Fill in as a Direct Support Professional whenever necessary to ensure compliance with the staffing ratio and/or to continue to foster teamwork and mentor staff., • Supervises staff work performance. Provides corrective action as needed., • Attend and positively participate in required meetings., • Ongoing development of skills and competencies., • Follow all corporate policies, procedures, and protocols., • Demonstrate professional boundaries, abide by HIPPA, and complete required annual trainings., • Create a supportive, positive, and professional environment in the home, • Ensure all medical needs are met, documented, adhered to, and arrange any training necessary., • Ensure all clients' rights are upheld and that care is provided in a manner that is respectful of the individuals likes and dislikes and is in accordance with the Individual Service Plan., • Verify and approve timecards, • Review and rectify any errors in timecards or attendance in our time keeping system weekly., • Approve / Deny PTO request based on client needs / health and safety on a first come first serve basis., • Act as representative and advocate regarding any medical or financial matter for the clients in the program., • Maintain program compliance to meet licensing requirements at all times. Any and all other duties as assigned. Qualifications The following qualifications are representative of the knowledge, skills and abilities needed to perform the job but are not all inclusive. • High School Diploma or GED required, • 2+ years of experience working with people with developmental disabilities required., • Must have the ability to pass a criminal background check upon hire, • Possess a valid drivers license with good driving record and insured vehicle available for use on the job., • 1-3 years of experience working in a group home setting required., • 1-3 years of supervisory experience required., • Must be proficient in Microsoft Office applications including, but not limited to, Word, Excel, and Outlook., • Ability to obtain/maintain First Aid and CPR certification, • Ability to obtain/maintain OIS certification, • Passion for serving others required with Compassion, Integrity, and Responsibility., • High level of professionalism, • Demonstrated ability to handle sensitive and confidential information, • Adaptability and the ability to work in a crisis calmly and in a professional manner, • Ability to lead and train others in a positive and caring fashion, • Self-starter, self-manager, and the ability to work with limited supervisory oversight, • Patient, organized, and an effective problem solver with excellent follow through, • Great common sense and able to consistently, and confidently, make good decisions, • Excellent verbal and written communication skills to work effectively with staff and residents, • Must be able to read and interpret documents and procedure manuals and have the ability to write routine reports and correspondence., • Frequent and professional email communication required., • Ability to relate effectively with individuals and their families., • Strong team player, • Flexible and adaptable to change., • Excellent multi-tasker who can function well in a fast-paced environment., • Exceptional organizational and time management skills, • Ability to establish clear boundaries and set limits, • Ability to maintain a positive attitude and willingness to assist others, • Desire to learn and grow in the role. Working Conditions: The position works primarily in a group home setting with occasional work in an office environment and may require travel to other group homes or the main office. The role requires good manual dexterity and the ability to sit, stand, kneel, climb stairs, squat, get in and out of a vehicle, and frequently lift and carry up to 30 pounds, as well as occasionally stand, walk, or sit for extended periods. Additional physical requirements include bending, stooping, and safely maneuvering up to 75 pounds during client behavioral interventions. The job involves phone and computer use, frequent hand washing after physical contact, and may require wearing personal protective equipment. Employees must be able to quickly apply non-aversive crisis intervention techniques, actively listen, observe, and monitor their own actions to avoid disturbing the clients environment. The position is subject to frequent interruptions, requires flexibility to adapt to frequent changes, and may involve working with individuals who may engage in challenging behaviors. Travel with or without clients is required, along with safe driving practices, and regular attendance is essential to perform the job satisfactorily. JOIN OUR TEAM NOW!