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Job Description Mitigation Strategy and Support Manager Job Description BASIC FUNCTIONS: HighGround is seeking a Mitigation Strategy & Support Manager (MSM) who will be responsible for supporting organic growth and execution of the Company’s mitigation business for a growing portfolio of best-in-market disaster mitigation and property restoration brands. Specifically, this role will support the Vice Presidents, General Managers and brand leadership teams working in collaboration with the HighGround leadership team in driving commercial excellence and strategic growth initiatives specific to each brand. The Mitigation Strategy & Support Manager will report directly to the Chief Operating Officer at HighGround. This role will be located in any of the following geographic locations: Atlanta, GA, Austin, TX, Dallas, TX, Houston, TX, Tampa, FL, Pheonix, AZ or Kansas City, MO and is a role that requires up to 50% travel. ESSENTIAL DUTIES & RESPONSIBILITIES: • Facilitate tracking of monthly and weekly action items in HighGround’s standard cadence of support and accountability led by the Brand Support Team, Chief Growth Officer, and Chief Operating Officer, • Partner with HighGround integration and technology functions to continuously improve the value of HighGround’s reporting infrastructure along with brand understanding and proficiency in using relevant reports to drive business performance, • Facilitate tracking of progress to brand growth-driven objectives and key results (OKRs), • Identify, document, and implement Best Practices, • Foster Cross-Brand Collaboration by facilitating meetings; visiting brands/locations; support cross brand best practice sharing., • Leverage known best practices from top performing brands and Trusted Restorer (HighGround’s business consulting brand) collateral, content, and capabilities to aggregate best practices across brands and share learnings to facilitate accelerated growth across HighGround portfolio, • Partner with HighGround technology to support implementation planning, training, and brand mastery of new field technology applications, • Expand expertise and act as a subject matter expert in job scoping and estimating practices, • Incorporate feedback and insights from our collections process to further improve our job scoping practices and quality of documentation for billing packages, • Develop expertise and act as a subject matter expert in DASH, PowerBI, and standard field technology applications, • Own the evolution and administration of the HighGround BOGI evaluation for Brands, • Be an engaged thought partner to the senior management team at each brand and the HighGround leadership team, • Provide insight and domain expertise to help inform overall organic and inorganic growth strategies, • Provide insight into talent acquisition and retention aligned with marketing and sales KEY PERFORMANCE INDICATORS: • Organic Revenue and EBITDA Growth, • Job Scoping Accuracy, • Propensity of specialty drying equipment usage, • Service line gross profit, • S500 Compliance, • Review capture rate and rating, • Safety incident rate, • Invoice credit percentage, • New product introduction and subsequent performance COMPETENCIES: • Servant Leadership, • Willingness to roll-up sleeves as a “doer” and coach, • Strength in building and leveraging reports to inform decisions, actions, and results, • Experience with operating and management systems to drive performance across a dispersed organization, • High attention to detail and strong organizational skills. Comfortable working in a smaller, but fast growing, company environment, where direct action and resourcefulness are essential, • A humble, open-minded, strong listener able to discern issues from collected information, build consensus, and draft/communicate logical, understandable, and consistent strategies OTHER REQUIREMENTS: • 5+ years of restoration industry experience in similar role, • Bachelor’s degree strongly preferred or additional/equivalent experience, • An analytical mind that is comfortable with numbers and strategy, • Proactive self-starter that is motivated to work with a team to achieve lofty goals, • Outstanding interpersonal, communication, and organizational skills with an ability to effectively present to brand leaders, customers/partners, and vendors in a variety of professional and social settings, • Nationwide multi-entity/multi-location experience is preferred, • IIRC Master Water Restorer certification preferred COMPENSATION: Competitive Compensation Package that includes: • Base Salary range $85,000-105,000, • Performance Based annual bonus, • Comprehensive Benefits including – Medical, Dental and Vision coverage; Company paid short- and long-term disability and life insurance; PTO and Holidays; 401k Plan with generous company matching and 100% vesting.

Job Description As a Project Manager at OSI, you will oversee the full project lifecycle-from initial planning and stakeholder engagement to execution, change management, and post-launch support. You will collaborate with multiple teams and departments at OSI, to ensure seamless integration of ERP systems that meet organizational objectives and deliver ERP implementation projects for candidates across North America and Europe. Key Responsibilities Client & External Relations: • Represent OSI to clients, fostering robust relationships with stakeholders and third parties., • Follow OSI’s implementation methodology, • Engage actively in knowledge sharing, • Contribute to the adoption of best practices in OSI implementations., • Deliver value to OSI customers while managing scope, budget, timeline and risks., • Prepare resource schedules, forecasts and budgeting reports, • Fulfill and manage project resource demands, • Maintain project plan and schedule in internal OSI systems, • Set and manage expectations of internal and external stakeholders, • Work comfortably in multiple time zones, • Approve outgoing invoices to customers, • Make timely decisions based on facts, circumstances, needs, and governing the project without compromising commercial and contractual terms, • Effectively convey information to all key stakeholders in both written and verbal formats through presentations and meetings, • Demonstrate the ability to plan, lead, manage, and deliver small to medium projects or major streams of work within larger programs., • Identify and manage risks, issues and dependencies throughout the project lifecycle., • Foster strong relationships within and outside the project team, ensuring the motivation and inspiration of team members through effective delegation of responsibilities., • Manage and resolve conflicts effectively, demonstrating exceptional organizational skills and establishing a clear project governance framework., • Possess expectational interpersonal skills, including stakeholder management, negotiation, facilitation, conflict resolution, and influencing abilities that prioritize diversity and inclusivity., • Project execution within the allocated project budget and timeline, • Accurate resource schedule planning and execution, • Elimination of billing leakage, • Positive customer and OSI peer feedback Required Qualifications • Bachelor’s degree or equivalent academic background, preferably in the field of Information Technology or Business Management, • In-Depth understanding of ERP implementation Lifecycle and waterfall model., • Proficiency in Microsoft Office suite, • Excellent command of both written and spoken English, • 25% Travel is required, • Advanced academic qualification (Master’s degree), • At least 8 years of proven experience in managing medium to large-scale, • Enterprise Resource Planning (ERP) projects (both implementation and upgrades in a project management capacity., • Proficiency in scope management, including the ability to identify and manage scope changes., • Knowledge of IFS implementation methodologies and the ability to provide expert guidance on these, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development

Job Description Join our team! We are a fast-paced, growing commercial construction firm that partners with both private and public clients. Our team takes pride in delivering high-quality construction solutions that exceed expectations. About the Role We are seeking an experienced and highly organized Construction Project Manager. In this critical role, you will be responsible for all aspects of project management, from pre-construction planning and budgeting to on-site supervision and closeout. Construction Project Managers plan and supervise a wide range of construction projects from start to finish. They organize and oversee construction procedures and ensure they are completed in a timely and efficient manner. An excellent Construction Project Manager must be well-versed in all construction methodologies and procedures and be able to coordinate a team of professionals of different disciplines to achieve the best results. It’s important to have an analytical mind and great organizational skills. The goal is to ensure all projects are delivered according to requirements on time and under budget. Responsibilities: The Project Manager shall be responsible for, but not limited to the following: • Overall direction and management of pre-construction and construction portions of a Project, from proposal preparation to close-out of the project and warrantee period thereafter. Specific emphasis shall be focused on overall management of site, safety, site management of subcontractors, and coordination of project field managers., • Collaborate with architects, engineers, etc. to determine the specifications of the project., • Negotiate contracts with external vendors to reach profitable agreements., • Obtain permits and licenses from appropriate authorities., • Establish and manage the submittal process for the project., • Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations., • Plan all construction operations and schedule intermediate phases to ensure deadlines will be met., • Acquire equipment and material and monitor stocks to timely handle inadequacies., • Hire subcontractors and other staff and allocate responsibilities., • Supervise the work of laborers, mechanics etc. and give them guidance when needed., • Evaluate progress and prepare detailed reports., • Ensure adherence to all health and safety standards and report issues., • Assure that subcontract documents are understood and properly managed by the field managers., • Work with the field managers to establish means and methods as required for each project in accordance with applicable policies, plans, and specifications., • Develop project schedules and monitor progress for each subcontractor to assure compliance with subcontracts and as may be required in construction agreements with owners., • Participate in review and approval of field change notices as required., • Draft change order requests as required for Owners’ review., • Make periodic trips to construction sites to evaluate safety, quality, progress, and overall status. Manage resolution of all site issues affecting team performance., • Review site organization and implement improvements in construction management functions at the project sites., • Manage procurement and delivery of materials to job sites as required., • Manage construction project budget and control expenses effectively with special focus on general conditions expenses., • Recommend new processes or revisions to existing processes where needed to improve safety, quality or overall performance. Oversee implementation of such new or revised processes., • Organize project meetings as required, record meeting minutes, and implement action plans stemming from meetings., • Manage field staffing workload to ensure construction objectives are accomplished in a safe, timely, and cost-effective manner. Manage increases and/or decreases in field staffing to meet project requirements., • Ensure all aspects of field construction operations are executed as company policies dictate in regard to safety, quality, environment, and client specifications., • 5 or more years of experience managing multiple construction projects together., • Possess a broad understanding of each construction discipline and overall construction management., • Experience in management and workflows of construction disciplines., • Effective leadership skills., • Effective computer skills; Microsoft Office Software and other Company software applications., • Effective communication skills both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company., • Effective analytical and problem-solving skills., • In-depth understanding of construction procedures and material and project management principles., • Familiarity with quality and health and safety standards., • Good knowledge of MS Office., • Familiarity with construction / project management software., • Outstanding communication and negotiation skills., • Excellent organizational and time-management skills., • A team player with leadership abilities.

Job Description Wilshire Pacific Builders is a Chandler-based company that specializes in the construction and renovation of multifamily housing projects throughout the US. We are seeking a Construction Project Manager to join our team! You will oversee project planning, scheduling, budgeting, and implementation. Responsibilities: • Oversee all aspects of construction project from planning to implementation, • Allocate resources for assigned projects, • Supervise onsite personnel and subcontractors, • Interface with project inspectors, contractors, architects, engineers, city and county officials, and clients, • Negotiate with contractors to receive reasonable order costs, • Bid new projects, meet with subcontractors on site to walk projects, qualify subcontractors, write scopes of work for subcontractors, and negotiate all subcontracts and change orders., • Maintain high standards of workmanship that adhere to original plans and specifications, • Draft change order requests and RFI’s to the owner/architects with appropriate backup., • Previous experience in construction management or other related fields, • Familiarity with construction management software, • Strong leadership qualities, • Strong negotiation skills, • To utilize your skills to successfully and efficiently complete the work necessary to advance Wilshire Pacific Builders., • To become a key member of the Wilshire Pacific Builders team and grow within the company., • To be challenged in ways which create growth and enjoyment in your work., • To benefit overall, personally, and financially through the growth and success of Wilshire Pacific Builders. Must pass a background screening. Company DescriptionWilshire Pacific Builders is an Arizona-based company that specializes in the construction and renovation of multifamily housing projects throughout the US.Wilshire Pacific Builders is an Arizona-based company that specializes in the construction and renovation of multifamily housing projects throughout the US.

Job DescriptionDescription: About GLS: General Logistics Systems (GLS) Company is an established provider of time-critical package and freight shipping solutions that has been operating in more than 40 countries across Europe for over 30 years, generating annual revenue totaling well above $4 billion. We've taken our unique but proven business model stateside, where we intend to shake up the market with a truly combined express parcel, premier less-than-truckload (LTL), dedicated and freight brokerage offering that's faster and more flexible than our competitors'. We passionately believe that our success depends on our customers' success, which informs the 'why' and 'how' of everything we do. At this pivotal stage in our growth journey, we are looking for like-minded individuals to help us build a new kind of logistics company...one that makes customers' lives easier and plays an active role in their achievements. Does this sound like you? If so, please apply to join GLS-US and keep an eye out for future openings as we expand! Position Summary: The primary function of the IT Support Technician position is to field incoming IT support requests from both internal and external customers, as well as provide technical expertise and input on a variety of internal and cross-functional projects. Duties for this position include but are not limited to the support of online development, setup and integration of synchronous technologies, and advising various departments on general technology related items. This position will also serve as a general technical support specialist during high call volume periods by taking incoming requests from various stakeholders. The work is performed under minimal supervision by the Technical Support Supervisor. Duties of this individual are performed remotely, with occasional on-site travel as customer support requirements demand. Essential Duties and Responsibilities include, but are not limited to the following: • Provide tier 1 Help Desk support to both internal employees as well as external commercial customers., • Advise and help in implementation of various technologies to further the overall capabilities of the business., • Design and support methods and procedures to encourage adoption of various IT related tools and services., • Develop and create documentation and support materials for both internal IT staff and business stakeholders., • Provide remote troubleshooting and resolution on hardware, application, or operating system issues., • Work closely with other IT teams and external departments in collaborating on IT projects., • Train other staff and stakeholders on technical issues as needed., • Light design and programming work related to file transfers or automated scripting., • Analyze systems, identify problems, and develop and implement effective solutions., • Develop and recommend cost effective technical improvements across the business., • Other duties outlined by the IT Support Manager and Technical Support Supervisors. Requirements: Minimum Qualifications: • 2 years work experience in the IT field., • Demonstrated success in working in a technical team environment, providing IT service and support solutions., • Strong communication and collaboration skills., • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under pressure of time sensitive deadlines., • Ability to multi-tasks and handle interruptions, then return to and complete tasks in a timely manner., • Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks., • Ability to easily adapt to and learn new technologies., • Maintain important records efficiently and accurately., • Maintain confidentiality of information processed or prepared., • Perform duties and responsibilities independently., • Ability to coordinate, research, and analyze special projects/reports., • Establish and maintain effective working relationships with other employees, supervisory personnel, State and local elected officials, and the public., • Perform time management and scheduling functions, meet deadlines, and set project priorities, including following up on such functions or projects., • Ability to perform duties with awareness of all requirements and policies., • 3+ years experience in a client-facing IT service or support related field., • Industry and/or vendor-specific certifications., • A background in project participation at a contributor or analyst level, • Expertise in configuring and installing business-critical tools and applications., • Web based applications and data access mechanisms., • Basic understanding of networking protocols and design (IP, TCP, DNS, UDP, SFTFP etc.), • In-depth understanding of PC operating systems and software, and web-based applications, • ITSM/support request handling and management, • Windows Registry, • Firewalls and Network filtering, • Common Plugins and Browsers, • Ability to compose, read, interpret and edit complex documents and correspondence and relay information to stakeholders., • Communicate positively, professionally, and effectively to all stakeholders, both verbally and in writing., • Follow detailed written and verbal instructions., • Ability to apply common sense understanding to execute instructions furnished in written, oral, or diagram form., • Ability to problem-solve (ex. involving concrete variables in standardized situations, etc.), • Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Commitment: General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.

Job DescriptionAdministrative Assistant / Office Manager Location: Gilbert, Arizona Company Overview Our staffing and recruitment agency is dedicated to connecting employers with the best-qualified candidates to fill open positions across a range of industries. With a focus on personalized service and a commitment to excellence, we strive to be the premier resource for businesses and job seekers alike. Job Summary As an Administrative Assistant / Office Manager, you will play a crucial role in supporting the day-to-day operations of our dynamic organization. In this multifaceted role, you will be responsible for providing exceptional administrative support, while also taking on managerial duties to ensure the smooth running of our office. Your strong customer service skills and attention to detail will be essential in this position. Key Responsibilities • Provide comprehensive administrative support, including scheduling, data entry, filing, and general office tasks, • Serve as the primary point of contact for clients, customers, and other external stakeholders, addressing inquiries and resolving issues with professionalism and efficiency, • Assist with the coordination of office operations, such as managing supplies, overseeing the maintenance of equipment, and liaising with vendors, • Contribute to the development and implementation of office policies and procedures, • Collaborate with the management team to identify and implement process improvements, • Perform other duties as assigned to support the overall success of the organization Qualifications • Proven experience as a Customer Service Representative or in a similar role, • Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse range of individuals, • Strong organizational and multitasking abilities, with a keen eye for detail, • Proficiency in Microsoft Office suite and other relevant software, • High school diploma or equivalent; additional administrative or business-related training is preferred, • Ability to work independently and as part of a team Working Conditions This position is based in our corporate office, where a typical workday consists of a mix of desk-based and face-to-face interactions. The work environment is professional and collaborative, with a focus on providing exceptional service to our clients and candidates. Compensation and Benefits The target pay rate for this position is $45,000 to $55,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for professional development. Equal Opportunity Statement Our company is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Description Hi, we're Oscar. We're hiring a Manager, Provider Data Operations to join our Provider Operations team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role The Manager, Provider Data Operations oversees the operations of their team(s) to provide support to our groups and partners with ensuring the integrity of their provider data. The Manager is responsible for driving strategic initiatives through partnership with key stakeholders within their immediate department, throughout the wider organization, and with external vendors. The Manager is also responsible for team reporting, identifying and correcting areas of improvement, talent development, and ensuring team output is meeting expectations. You will report to the Director, Operations - Provider Ops Strategy & Design. Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a hybrid role in our Tempe, Arizona office. You will work part of the time in the office and part of the time remote / work-from-home. #LI-Hybrid Pay Transparency: The base pay for this role is: $79,920 - $104,895 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities • Utilize frameworks to coach, develop, motivate and collaborate with team members including but not limited to onshore and offshore colleagues., • Owns the success of the departmental performance through consistent monitoring and providing feedback to leaders or individual contributors on the team and driving initiatives focused on ensuring KPI adherence on a daily, weekly and monthly basis, • Ensure appropriate escalation procedures are in place and adhered to in order to reduce customer friction, • Take a proactive, forward-thinking and data-driven approach to identify concerns, inefficiencies, and operational improvement initiatives throughout provider data operations that drive desired cultural and operational outcomes and improve customer experience, • Collaboratively works with all relevant internal and external stakeholder groups and vendors to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives, • Creates, maintains, analyzes, and communicates reporting on assigned teams KPIs, tracking monthly and quarterly to meet departmental objectives, • Compliance with all applicable laws and regulations, • Other duties as assignedQualifications, • 4+ years of experience leading and developing a team within a healthcare production service-based environment or contact center in healthcare, • 3+ years experience working with teams in multiple locations and within multiple disciplines, • 3+ years experience implementing operational excellence as a manager, • 3+ years experience using data to drive decision making, • 2+ years applying Lean Six Sigma practices or Green Belt Certified, • Experience with Provider Data Operations Bonus Points, • Bachelor's degree, • Advanced Google Suite or Microsoft Office capabilities At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Notice to Job Applicants.

Job Description The General Manager (GM) manages the operations of assigned restaurant. Accountable for achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Directly supervise all managers and employees during the entire hours of operation of assigned restaurant. Accountable for all administration and operations, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. Responsible for achieving plan profit levels while ensuring guest satisfaction. Key Accountabilities Job Essentials Roles & Responsibilities: • Translate the company’s Vision and Values into individual and team goals., • Align performance measures to support the achievement of business and restaurant goals., • Model, recognize, and reinforce desired behavior (individual and team); align rewards (monetary and non-monetary) with these contributions., • Determine employee career goals and monitor/document performance utilizing the People First System., • Provide employees with support and opportunities to achieve their full potential., • Regularly solicit employee feedback on supervisor/manager performance, utilize the Employee Satisfaction Survey results to provide feedback in helping supervisors/ managers develop their people skills, • Accountable for the successful resolution of employee concerns to satisfy the employee and ensure compliance with established policies. Address recurring concerns. Communicate major concerns to the Territory Director., • Accountable for the successful resolution of guest issues. Address recurring issues. Communicate major issues to the Territory Director., • Accountable for regulation compliance and customer service results., • Accountable for successful implementation of marketing strategies., • Oversee employee schedules to ensure employee’s work/life considerations are balanced with needs of business., • Generate a constant stream of candidates for Assistant General Manager positions by building relationships and brand recognition in the local community, in addition to development from within., • Recruit, hire and develop Shift Managers and Assistant General Managers by leveraging the tools available., • Objectively assess team performance relative to established goals. Accountable for developing and motivating restaurant team., • Accountable for compliance to productivity and service standards by retaining a sufficient number of well-trained and productive employees., • Serve as key interface between the restaurant management team and Field Support personnel., • Accountable for restaurant operations, ensuring strict adherence to company-wide QSC, safety and sanitation standards., • Validate equipment is properly maintained to ensure productivity levels are met. Make decisions regarding repair or replacement of equipment and communicate contract options to Territory Director., • Accountable for the successful execution of local marketing programs., • Accountable for the successful resolution of operational issues within the restaurant., • Attend required meetings. Move the business forward toward objectives by sharing input and feedback and identifying best practices., • Ensure key deadlines are met through time management and delegation, • Anticipate, identify and correct system breakdowns to achieve guest satisfaction., • Responsible for successful coordination, implementation and execution of new initiatives., • Develop strategic plans and tactics for the restaurant that are aligned with and designed to achieve area, regional and company-wide business objectives., • Accountable for the financial performance of the restaurant according to business objectives developed with the Territory Director., • Identify financial trends and performance improvement opportunities. Implement a SMART plan to resolve., • Accountable for accurate financial data: payroll, cash and receipts, food costs, security of funds, and operating expenses., • Accountable for accurate preparation and review of all financial reports We use eVerify to confirm U.S. Employment eligibility.

Job Description The General Manager (GM) manages the operations of assigned restaurant. Accountable for achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Directly supervise all managers and employees during the entire hours of operation of assigned restaurant. Accountable for all administration and operations, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment. Responsible for achieving plan profit levels while ensuring guest satisfaction. Key Accountabilities Job Essentials Roles & Responsibilities: • Translate the company’s Vision and Values into individual and team goals., • Align performance measures to support the achievement of business and restaurant goals., • Model, recognize, and reinforce desired behavior (individual and team); align rewards (monetary and non-monetary) with these contributions., • Determine employee career goals and monitor/document performance utilizing the People First System., • Provide employees with support and opportunities to achieve their full potential., • Regularly solicit employee feedback on supervisor/manager performance, utilize the Employee Satisfaction Survey results to provide feedback in helping supervisors/ managers develop their people skills, • Accountable for the successful resolution of employee concerns to satisfy the employee and ensure compliance with established policies. Address recurring concerns. Communicate major concerns to the Territory Director., • Accountable for the successful resolution of guest issues. Address recurring issues. Communicate major issues to the Territory Director., • Accountable for regulation compliance and customer service results., • Accountable for successful implementation of marketing strategies., • Oversee employee schedules to ensure employee’s work/life considerations are balanced with needs of business., • Generate a constant stream of candidates for Assistant General Manager positions by building relationships and brand recognition in the local community, in addition to development from within., • Recruit, hire and develop Shift Managers and Assistant General Managers by leveraging the tools available., • Objectively assess team performance relative to established goals. Accountable for developing and motivating restaurant team., • Accountable for compliance to productivity and service standards by retaining a sufficient number of well-trained and productive employees., • Serve as key interface between the restaurant management team and Field Support personnel., • Accountable for restaurant operations, ensuring strict adherence to company-wide QSC, safety and sanitation standards., • Validate equipment is properly maintained to ensure productivity levels are met. Make decisions regarding repair or replacement of equipment and communicate contract options to Territory Director., • Accountable for the successful execution of local marketing programs., • Accountable for the successful resolution of operational issues within the restaurant., • Attend required meetings. Move the business forward toward objectives by sharing input and feedback and identifying best practices., • Ensure key deadlines are met through time management and delegation, • Anticipate, identify and correct system breakdowns to achieve guest satisfaction., • Responsible for successful coordination, implementation and execution of new initiatives., • Develop strategic plans and tactics for the restaurant that are aligned with and designed to achieve area, regional and company-wide business objectives., • Accountable for the financial performance of the restaurant according to business objectives developed with the Territory Director., • Identify financial trends and performance improvement opportunities. Implement a SMART plan to resolve., • Accountable for accurate financial data: payroll, cash and receipts, food costs, security of funds, and operating expenses., • Accountable for accurate preparation and review of all financial reports We use eVerify to confirm U.S. Employment eligibility.

Job Description The Church’s Chicken™ Restaurant General Manager works under the direction of the Market Leader. The RGM is responsible for the hands-on day to day activities and operations of the restaurant, ensuring the successful implementation of Church’s® initiatives and programs, achieving or exceeding all established financial sales and profitability plan, all banking responsibilities and all administrative responsibilities. • Recruits, interviews and hires hourly staff. Maintains appropriate staffing. Administers all hiring paperwork on time., • Ensures all employees are trained in the modules from the All Star Training Program required for their position. Develops employees by coaching, counseling, and building strong work habits. Must have ability to supervise others., • Prepares weekly schedule for staff. Notifies EIS of vacation, sick, LOA, payroll, etc., • Completes performance reviews. Manages, trains and develops staff. Records performance counseling and discipline., • Maintains all company operations standards and compliance as outlined in the Operating Standards Manual and the Product Procedures and Systems Manual. Submits all invoices within period of service., • Delivers consistent, high quality products daily, every shift. Ensures guest satisfaction., • Understands, enforces and adheres to all company policies and procedures Employee Handbooks., • Understands POS, computer and other technological equipment used in the restaurant., • Analyzes profit and loss statements. Meets established sales plan for unit. Maintains and records inventory accurately.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development KidStrong General Managers are the leaders of the center it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition. RESPONSIBILITIES: CENTER OPERATIONS • Understand the centers key KPIs and financials to make informed and responsible business decisions., • Build and maintain relationships with KidStrong families that align with our core values and provide exceptional customer service., • Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc., • Daily, Weekly, and Monthly cleaning and maintenance of the center. Delegate center tasks amongst the center team to ensure consistent execution., • Manage center-level employee issues and manage appropriate documentation., • The typical schedule includes 4 weekday and 1-weekend shifts with specific hours dependent on the needs of the center., • Set and communicate coach schedules using appropriate scheduling and communication platforms., • Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability.SALES, • Maintain flawless lead management by conducting call drives to new and existing leads in the Centers CRM tool., • Responsible for sales, as well as delegating responsibilities to the center staff team, i.e. call drives, trial conversion, and event booking., • Finalize sales and bookings that are generated through online self-sign-up flow., • Source and attend local events to increase brand awareness, and drive incremental leads and memberships.LEADERSHIP, • Foster a coaching culture - see something, say something., • Continuously assess and document Coaches based on the KidStrong Coach DNA profile and class quality., • Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates., • Ensure candidates complete all paperwork to comply with company policy and law., • Lead coaching candidates through the training process and required evaluations., • Manage and support the ongoing professional development of staff through LearnUpon., • Lead Center level staff meetings focused on - development, productivity, programming, and product., • Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers., • Attend weekly leadership meetings.COACHING, • Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands., • Create positive interactions with students and families before, during, and after class., • Understand the why behind the KidStrong curriculum and be able to clearly and concisely communicate it., • Demonstrate and manage the implementation of various programming and curriculum elements., • Use the KS Coaches App to record and provide data (attendance, awards, etc.)., • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight., • Lead monthly center staff meetings focused on culture, development, product, and performance., • Approximately 3-5 coaching hours per weekSKILLS/QUALIFICATIONS, • An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable!, • Achieve Coach Certification through the HQ Training and Certification team., • Complete training through LearnUpon as required by the HQ Training and Certification team., • Comfortable speaking to parents/guardians regarding a variety of topics., • Prior experience as a pediatric OT/PT is a plus, but not required., • Previous experience in management is required., • Practical work experience with Google and Microsoft platforms., • Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred but not required, • Intermediate knowledge of physiology, exercise techniques, and body mechanics.CPR certified. Sphere of Interaction This position will supervise the AGM, Lead Coach, and coaches. The General Manager will consistently lead and mentor their team. Communication and interpersonal skills are essential. The General Manager will work closely with center team members and families. This position will also interact with leadership and KidStrong, Inc. HQ team members. DNA/COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: High Standards • Establishes and holds high standardsNatural Leader, • Creates and embodies culture. Passionate • Stays focused on the KidStrong Goals., • Goal-oriented and high-performing.Command Presence, • Upholds KidStrong Values; creates a vision for others.Teacher, • Communicate and ensure the transfer of knowledge.Professional, • Approaches others in a tactful manner., • Reacts well under pressure., • Treat others with respect and consideration., • Accepts responsibility for own actions., • Follows through on commitments.Performer, • Engaging, Fun, Likable., • High Energy, Clear & Easy to Understand.Mentor, • Develops and nurtures relationships., • Focuses on developing self and others.Planning/Organizing, • Prioritizes and plans work activities; Develops realistic action plans., • Set goals and objectives., • Uses time efficiently., • Plans for additional resources., • Organizes or schedules other people and their tasks.Oral Communication, • Speaks clearly and persuasively in positive or negative situations., • Responds well to questions; Listens and gets clarification., • Demonstrates group presentation skills; Participates in meetings.Written Communication, • Writes clearly and informatively; Edits work for spelling and grammar, • Varies writing style to meet needs, • Presents numerical data effectively; Able to read and interpret written information.Teamwork, • Balances team and individual responsibilities, • Exhibits objectivity and openness to others' views, • Contributes to building a positive team spirit; Supports everyone's efforts to succeed., • Puts success of team above own interests; Able to build morale and group commitments to goals and objectivesCoachable/Low Ego Mindset, • Gives and welcomes feedback., • Encourages exploring of different perspectives to reach common goals and objectives, • Has a growth mindset; Sees every opportunity as one to learn from.Adaptability, • Comfortable calling an audible; continuing or adjusting the play after the audible is called., • Embraces innovation and a quickly changing landscape. Best Idea Wins!

Job Description Role – Operations Manager (Insurance Services) General Description: The Operations Manager will be responsible for managing day-to-day policy service operations and driving strategic and tactical initiatives that enhance the end-to-end policy experience. This role plays a key part in aligning operational workflows with underwriting, customer service, and client retention goals. The Operations Manager will contribute to the ongoing development of the supporting departments by identifying and implementing process improvements and innovative solutions to enhance departmental efficiency and effectiveness. The position reports directly to the Chief of Staff. Responsibilities: • Lead the implementation of strategic and tactical initiatives that improve policy service operations and support company objectives., • Oversee all activities associated with policy servicing, from initial submission through policy issuance and life cycle accounting., • Develop, implement, and monitor performance standards to ensure operational efficiency and high-quality service delivery., • Collaborate with underwriting, headquarters, and client service teams to assess training needs and address quality/performance gaps., • Ensure service team priorities align with marketing, underwriting, and retention strategies., • Drive a culture of customer service excellence while maintaining cost-effective operational processes., • Monitor workflows and identify opportunities for process improvement, automation, and scalability., • Proven ability to communicate effectively with external partners, clients, and vendors., • Demonstrated experience in insurance operations, including, Underwriting processes, Client service and policy administration, Reporting to senior leadership and C-suite executives, • Strong relationship-building skills with the ability to foster a collaborative team environment., • Willingness to work additional hours as needed to meet business demands., • Proficient in standard business software and systems; strong computer and technology skills., • Enthusiastic team player with a proactive, self-starting attitude., • Ability to work independently and manage priorities in a dynamic, fast-paced sales-driven environment., • Exceptional attention to detail and accuracy., • Self-motivated with a strong desire for continuous learning and professional development. Interested candidates can send their resume and background to: Company DescriptionInvestors Preferred Life (IPL) is a fast growing and innovative private placement variable life and annuity provider domiciled in South Dakota and admitted in several other states. We offer a dynamic and collaborative work environment where personal growth and learning are not only possible but also expected. Our team is diverse, active, and versatile, with a premium placed on accountability and collaboration. This position is located in our Gilbert, Arizona office.Investors Preferred Life (IPL) is a fast growing and innovative private placement variable life and annuity provider domiciled in South Dakota and admitted in several other states. We offer a dynamic and collaborative work environment where personal growth and learning are not only possible but also expected. Our team is diverse, active, and versatile, with a premium placed on accountability and collaboration. This position is located in our Gilbert, Arizona office.