Regulatory Compliance Specialist
10 days ago
Richardson
Job DescriptionDescription: Position Summary The Regulatory Compliance Specialist owns and advances the company’s regulatory compliance program across corporate operations and the franchise network. This role interprets complex regulatory requirements, translates them into scalable internal controls, and partners cross-functionally to mitigate risk, maintain licensing/permit readiness, and enable responsible growth. The position operates with substantial autonomy and exercises independent judgment on matters of significance impacting operational continuity, brand reputation, and regulatory exposure. Supervisory Responsibilities • May provide functional leadership to a coordinator, contractor, or vendor partners; may lead cross-functional project teams. Essential Duties and Responsibilities Regulatory Strategy, Interpretation, and Program Governance • Monitor, interpret, and advise on applicable federal, state, and local regulatory requirements impacting operations (e.g., health department, food/warehouse-related requirements, business licensing, inspections, recordkeeping, and related compliance standards)., • Serve as a subject-matter resource to leadership by assessing regulatory changes, evaluating risk impacts, and recommending proactive controls and implementation plans., • Conduct jurisdictional and operational risk assessments (new market entry, new store launches, operational changes), identify gaps, and recommend mitigation actions., • Design and lead internal compliance reviews and readiness assessments; validate evidence of compliance and determine adequacy of controls., • Lead corrective and preventive action (CAPA) processes to remediate deficiencies, including root-cause analysis, ownership assignment, and verification of sustained corrective action., • Own the licensing/permit strategy and governance model for ongoing renewals and new business activity; set standards, timelines, and accountability mechanisms., • Act as the primary liaison with regulatory agencies as appropriate, coordinating responses, documentation standards, and inspection readiness strategies., • Develop and deliver compliance training, toolkits, and communications to improve awareness and consistency across internal teams and franchise partners., • Lead compliance-related projects that improve efficiency, reduce risk, and support growth (e.g., digitizing compliance records, standardizing evidence retention, streamlining audit readiness)., • Independently determines compliance approaches for multi-jurisdiction requirements and recommends operational controls to leadership., • Establishes compliance priorities, escalation thresholds, and readiness standards aligned with risk exposure and business impact., • Demonstrated ability to interpret and apply complex regulations with sound, independent judgment., • Program governance mindset; strong risk assessment, prioritization, and decision-quality., • Executive-level written communication and stakeholder influence., • Strong analytical, documentation, and audit-readiness discipline., • Bachelor’s degree in Business, Compliance, Risk Management, Public Health, Food Safety, or related field (or equivalent experience)., • 5+ years of progressively responsible regulatory compliance experience, preferably in multi-site, multi-jurisdiction operations (food/retail/manufacturing/franchise environments a plus)., • Prolonged periods of desk work and computer use., • Professional office environment with periodic visits to operational sites and facilities., • Occasional exposure to manufacturing/warehouse environments where PPE may be required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the contractor for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Statement GBC Food Services, LLC is an equal opportunity employer, deeply valuing diversity. Our commitment is to foster an inclusive environment for all employees, basing employment decisions on merit, qualifications, and business needs. Requirements: