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We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. _ Instacart’s Shopper Activation & Engagement team owns the complete shopper lifecycle—from activation and onboarding through engagement, earnings, quality and ratings, recognition, retention, and safety. Our mission is to help millions of shoppers get started, succeed, and thrive on our marketplace while ensuring compliance and operational excellence. We’re looking for a Staff Software Engineer to serve as the Activation Domain Tech Lead. In this role, you’ll define the technical strategy and architecture for critical shopper activation surfaces such as onboarding funnel optimization, waitlist management, supply levers, and compliance systems. You’ll partner closely with Product, Design, Data Science, Operations, Legal, Trust & Safety, and key onboarding vendors to deliver fast, safe, and scalable solutions. This is a high-impact role where your work directly influences shopper supply, marketplace efficiency, and our ability to scale sustainably while maintaining quality and regulatory standards. If you thrive in fast-moving, highly cross-functional environments and enjoy rolling up your sleeves to solve complex problems at scale, you’ll feel right at home here. We go far together, communicate with candor, and prioritize solutions where everyone can win. • Define and drive the end-to-end technical strategy and architecture for the activation domain, enabling rapid, safe delivery as the roadmap scales to support millions of shoppers., • Lead product strategy in partnership with Product and Design across onboarding funnel optimization, waitlist management, incentives, and supply levers; set clear OKRs, instrumentation, and experimentation plans., • Own delivery of business-critical compliance and vendor initiatives (e.g., background checks, identity/eligibility workflows), building auditable, privacy-first systems with strong observability and SLAs., • Run large, cross-functional programs across multiple engineering and business teams; translate ambiguous requirements into crisp technical plans, manage risk and dependencies, and unblock execution., • Mentor and develop engineers through design reviews, high-quality code practices, and clear technical standards; raise the technical bar and cultivate the next generation of technical leaders., • Continuously improve reliability, performance, and cost efficiency of services; establish and enforce SLOs, drive incident learnings, and champion secure-by-default, AI-augmented development workflows., • 8+ years of software engineering experience building and operating large-scale distributed systems, high-traffic services, or mobile backends., • 3+ years owning end-to-end architecture and technical strategy for a domain or product area, from design through production operations., • Proven track record leading cross-functional initiatives across 3+ teams and delivering under hard deadlines in ambiguous problem spaces., • Proficiency in one or more backend languages (e.g., Go, Java, Python) and with modern cloud infrastructure (e.g., AWS or GCP) and data stores (e.g., Postgres, DynamoDB, Redis)., • Hands-on experience building AI tooling or agentic automation and integrating AI into developer workflows or product features., • Experience designing compliant systems involving identity, eligibility, certifications, or similarly sensitive workflows, with privacy and security best practices., • Demonstrated mentorship and team development experience, including leveling up engineers through design guidance and rigorous code reviews., • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience., • Experience partnering with Legal/Policy on compliance-related projects and navigating evolving labor or regulatory requirements; familiarity with audit trails and policy engines., • Background in evaluating, integrating, and managing third-party vendors; establishing technical SLAs; and executing zero-downtime migrations and fallback strategies., • Experience with experimentation platforms, analytics, and growth funnels to improve conversion, supply availability, and utilization., • Experience building mobile-first products or collaborating closely with iOS/Android teams on shopper experiences., • Familiarity with trust & safety, fraud/identity, or background screening systems in high-scale marketplaces., • Experience in marketplace, logistics, rideshare, or gig-economy environments. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy _. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings _. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $265,000 - $279,500 USD WA $254,000 - $268,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $243,000 - $256,500 USD All other states $221,000 - $233,000 USD

About Collective: Collective is on a mission to redefine the way businesses-of-one work. Our technology and team of trusted advisors help members achieve financial independence by taking care of everything from business incorporation to accounting, bookkeeping, tax services, and access to a thriving community, all in one integrated platform. We believe in empowering self-employed people to enjoy the same tax savings that big companies get, so they can focus on their passion, not paperwork. Featured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, TechCrunch, and more. We are backed by General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, Google’s Gradient Ventures, Expa, and other investors who have financed iconic companies like YouTube, Substack, Twitch, Box, Hims, Instacart, and Lyft. About the role: We’re looking for a metrics-driven Sales Manager/Senior Manager who can lead a high-performing team across a fast-paced, high-velocity sales cycle. This role is best suited for people who are passionate about helping small businesses grow, have a track record of sales excellence and are committed to building trusting relationships with our members. What you'll do: Lead from the front by co-selling with your reps (we don’t hide behind Gong). Coach and develop a high-performing sales team with clear expectations and consistent development. Inspire your team to go above and beyond for our members and for themselves. Own team pipeline management and ensure accurate forecasting. Partner with Marketing on outbound strategy and top-of-funnel growth. Improve sales processes and playbooks to support a high-velocity motion using AI. Maintain strong reporting hygiene and support reporting needs. What you'll bring: 8+ years in sales with 4+ years direct management experience with high-velocity teams. Strong followership and references - your reps will sing your praises when asked. A record of exceeding targets as both an IC and a manager. An “always learning” mentality. Experience using AI tools to enhance sales efficiency. Clear and confident communication skills. Passion for supporting small business owners is a huge plus. What we offer: Remote-Friendly Environment: Flexibility to work from home while staying connected to the team. Please note that we're open to remote candidates within the U.S. for this role, but Bay Area-based employees follow a hybrid schedule. Health & Wellness: $200 quarterly reimbursement to support your well-being. Fresh Lunch: Provided on in-office days for those in a hybrid schedule. Commuter Support: $150 monthly reimbursement for transit expenses for those in a hybrid schedule. Health & Wellness: $200 quarterly reimbursement to support your well-being. Time Off: Flexible PTO plus 14 company holidays. Comprehensive Coverage: 100% medical, dental, and vision for employees; 75% coverage for dependents. Parental Leave: 16 weeks fully paid. Retirement & Ownership: 401k plan plus an equity package. Team Connection: Quarterly virtual events and an annual in-person summit. #LI-Remote

Looking for a side hustle that fits your schedule but pays more than the average gig? The Brian Mitchell Agency, part of Symmetry Financial Group, is hiring part-time Sales Representatives in Phoenix. Work from your phone or laptop, choose your hours, and turn warm leads into real income. (Disclosure: This is a 100% commission role. Earnings are not guaranteed and vary based on effort, activity, and ability to follow our training system.) 📱 100% remote – manage your business from anywhere in the Valley ⏰ Flexible schedule – work evenings, weekends, or in-between jobs 📞 Warm leads only – no cold calling or hassling family/friends 💸 High commissions – $400–$1,500+ per approved sale possible 📈 Full training & mentorship – proven system to follow step by step (Disclosure: Commission amounts vary. Not all agents earn the same. Your results depend on effort and market demand.) Help families secure life insurance and financial protection Follow our script-driven, easy-to-use online system Submit applications digitally—no paperwork, no office visits (Optional) Build and mentor a small team for additional income Parents needing part-time flexibility Students and recent grads starting their careers Gig workers (Uber, DoorDash, Instacart) ready for a more rewarding hustle Professionals or coaches wanting to supplement income without fixed hours Part-time agents following our system often earn $2K–$6K+ monthly Paid weekly with bonus opportunities No income cap (Disclosure: Compensation is commission-based. Not all agents achieve similar results. Your earnings depend on effort, consistency, and ability to follow training.) No agent’s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your success will depend on several factors, including the amount of work you put in, your ability to follow and implement our training and systems, and the insurance needs of customers in your area. Our team provides support and proven tools, but success is ultimately your responsibility.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. _ Overview We have made the decision to pursue international expansion, and we are standing up an International Sales team to bring Instacart’s best-in-class e-commerce technologies to retailers outside of North America! In this role, you will be responsible for supporting global go-to-market efforts, introducing our technologies to retailers across key international markets. Responsibilities will include identifying and engaging with strategic partners, shaping tailored commercial strategies, aligning cross-functional teams to support international growth efforts, leading external selling efforts, negotiating contracts and more - all in service of accelerating adoption of our solutions abroad. The International Sales Team is part of Business Development at Instacart. We are responsible for driving strategic retail deals in target international markets, in close collaboration with cross-functional stakeholders across a number of functions (Business Development Account Management, Product, Finance, Marketing, Legal, Comms and Partnerships). About the Job • Assess the landscape of e-commerce technologies and offerings in target markets to position Instacart’s competitive value prop, • Canvas international markets to identify high-potential retailer targets. Source, evaluate, and prioritize these retailer candidates for outreach, leveraging data, market insights, and strategic fit, • Identify individuals at retail targets and execute sales outreach, • Craft compelling, tailored sales narratives and sales collateral that addresses bespoke retailer needs and articulate clear business value, • Support end-to-end pitch processes with international retailers, from initial engagement through deal negotiation, • Communicate technical and business requirements necessary to support international opportunities, • Collaborate cross-functionally with Product, Marketing, Legal, and Account Management to align internal roadmaps with partner requirements, • Track, manage, and report pipeline performance and key sales metrics to Instacart leadership, • Expect frequent international travel About You Minimum Qualifications • You have 7-10 years of experience in e-commerce sales, business development, partnerships, or a related field with a track record in closing deals and navigating cross-functional dynamics - focus on grocery and/or international markets is highly preferred, • You possess strong analytical skills and are adept at market analysis and competitive intelligence, • You are a strong communicator and relationship builder, and you are comfortable with frequent customer engagements and navigating uncertainty, • You have a strong understanding of what constitutes a winning ecommerce strategy, and you have a knack for crafting sales narratives articulating value propositions, • You are proficient in creating visually appealing selling collateral that resonates with senior audiences, • You are known for your problem-solving skills and resilience, capable of navigating complex challenges and ambiguity in innovative ways., • You take initiative, thrive in ambiguity and you are comfortable working autonomously and with lean teams Preferred Qualifications • MBA preferred Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy _. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings _. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $161,000 - $170,000 USD WA $155,000 - $163,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $148,000 - $156,000 USD All other states $134,000 - $141,500 USD

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. _ About the Role - We are seeking a highly motivated program manager who is also a hands-on data analyst to operate the Quality Assurance program for Instacart’s global Customer Experience organization. This role is equal parts program management and analytics. You will own the operating rhythm of the QA program — cadences, service-level agreements, and cross-functional commitments — and you will personally build the dashboards, reporting, and analyses that turn raw audit data into insight the business acts on. This role requires excellent time-management, effective communication skills for engaging with stakeholders at all levels, strong SQL and dashboarding skills, and a passion for translating signals into measurable action. About the Team - The Quality Assurance team within Customer Experience is responsible for ensuring every customer, retailer, and shopper interaction meets the bar we set for the global CX organization. We operate the feedback loop that turns support interactions into measurable improvements across the business: we evaluate quality across every channel, analyze trends and outliers to provide early warning, and route every signal to a named owner across five action workstreams (performance management, learning and development, automation, process, and product feedback). By fostering strong cross-functional partnerships with Product, Engineering, Operations, Legal, and L&D teams, we drive both quality and efficiency outcomes for CX. This role reports to the Sr. Manager, Quality Assurance, who oversees the QA strategy and execution across all CX pillars. The Senior Program Manager will work closely with Performance Management, Learning & Development, Automation Engineering, Operations, Policy, Product, and the broader Analytics organization at Instacart. This role focuses on utilizing audit data and program management discipline to drive quality, efficiency, and contact-prevention outcomes across Customer Experience — spanning everything from the live customer interaction to executive reporting on business impact. • Program Operations: Operate the QA cadences end-to-end — daily anomaly standups, weekly quality reviews, monthly business reviews, and quarterly rubric calibration sessions. Maintain meeting hygiene: agendas, decisions logged, action items assigned with clear owners and due dates., • Actions Tracker & SLA Governance: Manage the central tracker that captures every quality signal raised and routes it to a named owner across the five action workstreams. Publish and enforce service-level agreements; surface adherence (target ≥95%), escalation cycle times (target ≤7 days), and signal-to-action lag (target ≤5 days) to leadership weekly., • Xfn Collaboration: Collaborate with Engineering, Product, L&D, Automation, and Operations teams to ensure every quality signal has a destination, every action has an owner, and every outcome is measured., • Collaboration on Roadmaps: Work with QA leadership, Product, Data Science, and cross-functional Analytics teams to understand quality trends, prioritize roadmap initiatives, and shape the future of AI-assisted auditing, rubric evolution, and contact-prevention work., • Strategic Communication: Regularly communicate outcomes and insights to cross-functional stakeholders, including senior leadership, to guide strategic decision-making and drive process and performance improvement., • Ownership of Data Analysis & Visualization: Build and maintain QA dashboards and reporting that surface critical KPIs such as quality scores, customer sentiment, first contact resolution, average handle time, audit coverage, and action SLA adherence across the customer, retailer, and shopper pillars., • SQL & Analytical Investigation: Write SQL queries against contact and audit data to investigate spikes, isolate root causes, identify auditor variance, and answer ad-hoc business questions from CX, Product, and Operations leadership., • Operational Data Analysis: Analyze audit data, customer sentiment, and contact-driver patterns to identify systemic issues, calibration drift, and opportunities for contact prevention., • Development of Single Source of Truth (SSOT) Dashboards and Reporting Models: Partner with Data Science, the broader Analytics organization, and QA leads to design dashboards and reporting models that provide a unified view of QA performance across contacts. Work closely with Operations and Legal teams to meet reporting requirements and audit needs., • Glide-Path & Impact Modeling: Develop forward-looking analyses (“if we take action X, what should we expect in metric Y”) to support quarterly goal-setting and ROI assessment for QA-driven initiatives., • Automation and Reporting: Build automated reporting systems to keep CX and operations leaders informed of trends, variations, and opportunities across regions, pillars, and channels. In this role, you’ll play a critical part in transforming how Instacart’s Customer Experience organization measures and improves quality — ensuring that every customer, shopper, and retailer interaction meets the bar we set, and that every signal we raise drives meaningful change. Minimum Qualifications • Minimum 6–8 years of combined program management and analytical experience, preferably in customer experience, contact center operations, trust and safety, or comparable operational functions., • Experience in Customer Experience, contact center, quality assurance, or trust and safety operations., • Understanding of contact center metrics (quality scores, sentiment, first contact resolution, average handle time) and the operational levers that move them., • Understanding of A/B testing and other forms of statistical analysis., • Proficiency with AI tools (e.g., Claude, ChatGPT, Copilot) and a demonstrated ability to integrate them into day-to-day workflows., • Demonstrated experience as both a program manager and a hands-on data analyst — not one supported by the other., • High proficiency in SQL, with experience writing complex queries, joins, and optimizations against large datasets., • Experience with analytical visualization tools such as Mode, Tableau, Looker, Sigma, or similar tools., • Track record of building reporting and analytics that an executive audience actually uses to make decisions., • Proven ability to run cross-functional programs with named owners, published service-level agreements, and measurable outcomes., • Ability to identify potential root causes contributing to changes in quality and efficiency metrics and provide recommendations on mitigation strategy., • Extremely strong verbal and written communication skills, including the ability to synthesize complex topics and create compelling narratives for various audiences., • Ability to work effectively with internal stakeholders, including data scientists, data engineers, and operational leaders. Work cross-functionally with Product, Engineering, Operations, and L&D to drive change., • Excellent teamwork skills and desire to help others learn., • High level of accountability and ownership — driven and focused self-starter., • Strategic mindset — the ability to think ahead of where the program is at now and help stand up a new operating model rather than maintain an established one. Preferred Qualifications • Familiarity with QA operations: rubric design and calibration, auditor variance management, dispute workflows, and core quality scoring methodologies., • Working knowledge of QA platforms such as Kaizo, MaestroQA, Playvox, or comparable tools., • Exposure to LLM-assisted auditing, automated quality scoring, or other applied AI tooling within a customer experience context., • Experience with R or Python (fluency in at least one preferred)., • Experience with experimentation, data modeling, ETL, and data pipeline development. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy _. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings _. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $147,000 - $155,000 USD WA $140,000 - $148,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $134,000 - $141,500 USD All other states $122,000 - $129,000 USD

Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 30,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year. Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company's list and LinkedIn's for over 3 years, as well as the Forbes , CNBC , and TIME Magazine's 100 _. Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly-closed customers. As an early member of the team, you will have the opportunity to help build and refine Ramp’s Customer Activation organization and define the customer strategy that fuels our growth. Project manage thorough and complete implementation and onboarding of new Ramp Strategic Enterprise customers Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Account Management teams Act as a strategic consultant and extension of your customers’ team as you guide them through Ramp setup and best practices Work with customers to deeply understand their current workflow, pain points and priorities, and showcase tailored solutions to solve for those Drive initial product utilization and revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative Become an expert in the full range of integration and configuration options for Ramp’s suite of products Assist customers with change management, and help run custom trainings for their organizations Partner closely with the product team to ensure customer feedback is reviewed and prioritized. Help facilitate product workshops as necessary Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach Minimum 7-10+ years of experience in customer success, activation, implementations, or sales experience in a B2B organization Experience managing strategic enterprise customer relationships with numerous stakeholders Experience running complex implementation projects with multiple workstreams, leveraging exceptional project management and time management skills Excellent verbal and written communication skills, with the ability to conduct deep discovery to understand true needs, and manage customer expectations and potential concerns Proven track record of ability to work with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed Proven track record of exceeding quota and/or outperforming key target metrics Ability to anticipate customers’ needs and position product solutions accordingly High adaptability and ability to thrive in a fast-paced environment Bachelor’s degree from an accredited university Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) Experience implementing nascent product to Enterprise Experience with financial services sales Experience at a high-growth startup For candidates located in NYC or SF, the pay range for this role is $128,000- $212,500. For candidates located in all other locations, the pay range for this role is $115,000- $191,500. 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $5,000 per year) WFH stipend to support your home office needs Wellness stipend Parental Leave Relocation support to NYC or SF Pet insurance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. _

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 30,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $2B and 20M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $55 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s list and LinkedIn’s for more than 3 years, as well as the Forbes , CNBC , and TIME Magazine’s 100 _. Customer Activation Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly-closed customers. As a member of the team, you will have the opportunity to help build and refine Ramp’s Customer Activation organization and define the customer strategy that fuels our growth. Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp’s functionality and best practices Drive revenue for Ramp by ensuring there are no unnecessary delays in the implementation process, and continuing to sell the customer on why implementing Ramp is a high-value initiative Work with new customers to deeply understand their current work flow, pain points and obstacles to full rollout. Problem solve alongside customers and Product/Engineering as needed Become an expert in the full range of integration and configuration options for Ramp’s suite of products Partner closely with the product team to ensure customer feedback is reviewed and prioritized Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach Minimum 5 years of experience in sales, customer success, or product operations experience in a B2B organization Exceptional project management and time management skills Excellent verbal and written communication skills Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot and ideate workarounds as needed Desire to learn product inside out and understand why Ramp was built the way it was and know how to communicate this effectively Proven track record of exceeding quota and/or outperforming key target metrics Ability to anticipate customers’ needs and position product solutions accordingly High adaptability and ability to thrive in a fast paced environment Bachelor’s degree from an accredited university Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) Experience with financial services sales Experience at a high-growth startup For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300. 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $5,000 per year) WFH stipend to support your home office needs Wellness stipend Parental Leave Relocation support to NYC or SF Pet insurance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. _

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 40,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year. Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s list and LinkedIn’s for more than 3 years, as well as the Forbes , CNBC , and TIME Magazine’s 100 _. The Security Engineering team helps make Ramp the most secure place for our customers to collect, manage, and put to work their business’ financial information. Our work centers in three areas: Ramp builds products with an eye for security Ramp detects and responds to threats before they cause harm Security powers Ramp’s growth Check out our _ for more on our tech stack, mission and values! What You’ll Do Drive our security roadmap for Ramp’s data platform: review our deployments to identify opportunities for improvement Design and build security-focused infrastructure primitives and integrate them into our existing products and development processes Lead remediation of prioritized issues across our technology stack Partner with data, infrastructure, and product teams to design and deploy solutions which are inherently secure Minimum 7 years of experience building software Minimum 5 years of experience building internally facing data tooling using systems like Snowflake, Clickhouse, Fivetran, Chalk, Hightouch, dbt, Redash, Looker, etc. A strong sense of ownership: you need to drive projects from inception to scaling it in production Desire to work in a fast-paced environment, continuously grow, and master your craft Experience with Python (Flask) and Terraform Experience with AWS Experience improving the developer experience and security properties of a internal data tooling 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $5,000 per year) WFH stipend to support your home office needs Wellness stipend Parental Leave Relocation support to NYC or SF Pet insurance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. _

About us: Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money. Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases. At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 Make It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group. Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food. About the role: Referral volume is one of Foodsmart's most critical growth levers. Today, the company acquires members through three primary referral channels — healthcare system and clinical referrals (FQHCs, CHCs, pharma, hospital systems), food and retail ecosystem partners (food banks, SDOH organizations, enterprise retailers, food vendor marketplace participants), and community-based outreach (on-the-ground enrollment and awareness in high-density markets). These channels are currently managed across separate functions, creating alignment gaps and missed amplification opportunities. The VP of Partnerships will be the first leader to unify Foodsmart's three member referral-generating functions: institutional healthcare partnerships, food and retail ecosystem relationships, and community-based outreach under a single strategic architecture. As a foundational leader, the VP will guide and mentor the existing leads while strategically scaling the team's capabilities to support our expanding partnership ecosystem. Referral Growth Strategy Design and own the multi-year referral growth roadmap across all partnership verticals. Establish a shared volume framework that connects FQHC referrals, food ecosystem partnerships, and community enrollment into a unified measurement system. Identify which channels represent the highest-leverage bets by market and by population, and allocate resources accordingly. Institutional Partnership Development Personally lead the identification and structuring of new partnerships with Federally Qualified Health Centers (FQHCs), Community Health Centers (CHCs), pharma organizations, hospital systems, FindHelp, UniteUs, and other SDOH-adjacent platforms. These are complex, multi-stakeholder negotiations requiring fluency in clinical workflows, procurement processes, and population health goals. Team Leadership & Development Serve as a visionary leader and mentor to a high-performing team. Foster a culture of high performance, accountability, and continuous professional development, while thoughtfully expanding team capacity to meet future growth demands. Food & Retail Ecosystem Provide executive oversight for Foodsmart's food vendor partnerships and marketplace strategy, including national retailer relationships (Walmart, Amazon, Instacart) as well as community-level food bank and SDOH organizations. Work with the Sr. Director of Food Partnerships to build a differentiated marketplace value proposition that deepens member engagement and drives referral volume. Community Engagement Oversight Oversee the Director of Community Engagement and a field team responsible for awareness campaigns and enrollment drives in high-density markets. This vertical requires both operational accountability and strategic direction — ensuring community-level activation is tied to measurable enrollment outcomes rather than solely awareness metrics. Distribution & Channel Partnerships Develop and manage relationships with distribution and channel partners — including supplemental benefit platforms (Soda Health, Nations Benefits), benefit management platforms (Lynx), and others — that create access to new member populations at scale. This requires an understanding of how benefit platforms price, structure, and distribute services. Operating Cadence & Pipeline Management Build the operational infrastructure for this team: a shared CRM-based pipeline, segment-level performance tracking, a partner health scorecard, and a forecasting methodology that can be trusted by leadership. The VP will bring rigor and accountability to this function. Cross-Functional Alignment Work closely with the CGO, Chief Clinical Officer, product, and payer/provider sales teams to ensure partnership structures are consistent with clinical quality standards, network requirements, and member experience expectations. Referral volume only creates value if it converts to engaged, retained members. In Year 1, the VP of Partnerships will: • Develop and present a partnership strategy that prioritizes channels by market, population type, and conversion potential with near-term and long-term growth targets, • Provide mentorship to the current team and map out a thoughtful capacity-building plan to support long-term partnership growth, • Stand up a shared pipeline management system and partner performance framework, • Directly secure or re-structure at least 2–3 high-value institutional referral partnerships, • Assess and sharpen the food vendor marketplace strategy, • Establish operating norms and team accountability frameworks, and a strong management culture focused on coaching and enablement A Partnership Architect — not a manager of existing relationships, but a builder of new ones. You identify structural opportunities and create the frameworks that make them repeatable. Mission-Aligned — genuinely motivated by the intersection of food access, health equity, and healthcare delivery. You can speak to SDOH fluently because you care about it. Strategically rigorous with executional discipline — you can move between market-level strategy and pipeline spreadsheet accountability in the same meeting. Highly politically fluent — able to navigate the complexity of FQHC leadership teams, retail procurement organizations, pharma corporate affairs teams, and community health stakeholders with equal ease. Leader, strong builder and developer of talent — you elevate the people around you and create clarity, not dependency. Comfortable with ambiguity at scale — you can design structure where none exists and iterate quickly without losing direction. 12+ years of experience in strategic partnerships, business development, or growth leadership — with at least half of that in healthcare, digital health, or health-adjacent verticals 5+ years of management experience with a proven track record of guiding, mentoring, and effectively scaling capabilities within growing, high-performing teams Deep familiarity with the SDOH ecosystem: FQHCs, CHCs, food banks, community health workers, and the platforms that connect them (FindHelp, UniteUs, etc.) Experience navigating both institutional healthcare (payers, health systems, Medicaid/Medicare) and non-traditional partners (retailers, food companies, community organizations) A demonstrated track record of building partnership ecosystems — not just managing inherited ones — with measurable referral, enrollment, or revenue outcomes Operational capability: you have built pipeline management systems, run performance reviews, and held teams accountable to volume metrics Management consulting background is a meaningful differentiator for this role given the complexity of the organizational design and market segmentation work required Bachelor's degree required; Master's, MBA, or MPH strongly preferred $230,000 - $250,000 a year Role: VP, Partnerships Location: Remote, USA Base Salary Range: $230,000 - $250,000 + bonus + benefits Our salary ranges are determined by role, level, and location. Individual pay is determined by work location, job-related skills, experience, and relevant education or training. About our benefits and perks: ✅ Remote-First Company ✅ Unlimited PTO ✅ Flexible & remote location ✅ Healthcare Coverage (Medical, Dental, Vision) ✅ 401k & bonus ✅ Registered Dietitian Sessions Foodsmart is an Equal Opportunity Employer. It is our firm policy to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin, citizenship status, religious creed, age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. _ This role reports to the Director of Accounts Receivable within the CAO organization, whose primary focus is scaling and optimizing Instacart’s order-to-cash operations. Our team drives excellence across credit, collections, and AR reporting in support of Instacart’s growing B2B business—and we need a seasoned leader to match that pace. We’re hiring a Manager II, Credit & Collections to own all credit and collections activity for our B2B Retailer & Ads Portfolio. You will directly manage a team of collectors and credit analysts—spanning both FTE and BPO resources in a remote environment—and will be responsible for driving collections performance, credit risk management, SOX compliance, and continuous process improvement. The ideal candidate is a seasoned people leader who has transformed AR operations through process discipline, technology, and cross-functional partnership, and is excited to bring that expertise to a high-growth consumer technology company. • A high-performing, accountable collections team. Your direct reports—FTE and BPO alike—have clear, collector-level targets, regular coaching, and performance feedback that drives measurable improvement. You’ve delivered employee performance reviews and built a team culture where development is ongoing, not annual., • A tighter, more scalable credit risk framework. New B2B retail customers are onboarded with credit reviews, credit terms and limits are established with discipline, and the team applies advanced financial statement analysis and credit process expertise—including bankruptcy knowledge—to make confident, defensible decisions that reduce exposure to delinquency and write-offs., • SOX compliance that runs like clockwork. Key controls are documented, audit activities are executed on schedule, and the function operates with the financial controllership standards expected of a public company., • Faster, cleaner AR close cycles. Monthly reporting, reconciliations, and flux analyses are delivered on time and with confidence—and leadership has the visibility they need to make informed decisions about the B2B portfolio., • Cross-functional trust built across retail, ads, and partnerships. You’ve developed strong relationships within your area of focus and demonstrated success influencing stakeholders outside it. Customer data discrepancies and contract disputes get resolved faster because you’ve invested in the partnerships that make escalation the exception, not the rule., • A collections function that’s noticeably better than when you arrived. You’ve driven enterprise-level projects and executed change management within the function—whether through automation, process redesign, or smarter use of CRM and ERP tools—leaving behind improvements the team will build on for years. You’re a seasoned people leader who has transformed AR operations through process discipline, technology, and cross-functional partnership. You don’t just manage to the numbers; you build the systems, habits, and relationships that make performance sustainable. You’re equally comfortable presenting findings to a leadership team and rolling up your sleeves to manage escalation of high-risk or delinquent accounts—including direct engagement with customers and internal stakeholders to drive resolution. • 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role., • Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development., • Proven ability to manage cross-functional relationships and influence stakeholders across business units., • Solid understanding of SOX key controls, audit requirements, and financial controllership standards., • Strong analytical skills, including financial statement analysis and credit risk assessment., • Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans., • Bachelor’s degree in Finance, Accounting, Business, or a related field., • Experienced people leader with a background managing FTE and BPO team structures in a remote setting., • Demonstrated success transforming AR processes, including cash applications, billing, collections, and credit., • Familiarity with key CRM and ERP tools such as Salesforce and Oracle., • Industry experience in tech, advertising, or B2B platforms in an AR leadership capacity., • Familiarity with AI and automation tools and experience applying them to AR processes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy _. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings _. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $145,000 - $153,000 USD WA $139,000 - $146,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $133,000 - $140,500 USD All other states $121,000 - $127,500 USD