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Epic Patient Access Analyst will be responsible for building and testing implementations, and optimization of the module. He/she must be a subject matter expert in the following Epic Patient Access core modules: Cadence, Grand Central and Prelude. Job Responsibilities: • Provides application, workflow build and process expertise through knowledge sharing, guidance and training., • Provides support, analysis, configuration, development, testing and implementation services for multiple applications with users, technologies and complexities., • Identify system optimization and enhancement opportunities and collaborate with users, vendors and other IT analysts in order to design and implement effective solutions, • Performs work that is complex and cross functional in nature., • Analyzes, develops, tests and implements solutions while adhering to change control and testing methodologies and all other related documentation standards., • Communicate with stakeholders from requirements to implementation. Resolve application issues and escalate complex ones as needed., • Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Required Education: BS Degree Experience: Requires at least 1+ years of related experience: EPIC Cadence, Grand Central and/or Prelude proficiency/certification required Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K – $120K

Job Description About the Role The Senior Systems Engineer is responsible for basic or complex issues. Senior Systems Engineers will handle escalation calls/tickets, working with the clients by responding to issues, working tickets and owning the ticket until it is resolved. Senior Systems Engineer will also assist with working through lower level tier issues when available. The expectation is that the engineers will troubleshoot beyond the PC, including troubleshooting servers, network devices, and cloud systems. Senior Systems Engineers will alert the team when unable to resolve. Responsibilities The Senior Systems Engineer will work closely with the other staff members under the End User Support Manager’s direction with responsibilities including, but not limited to, the following: • Be able to work in a fast-paced environment., • Work support tickets that come in via phone, email, or customer portal., • Collaborate with Team Members regarding resolutions to various customers., • Proven Experience troubleshooting problems ranging from server, network, and PC issues., • Must provide quality customer service skills in all forms of communication., • Handle escalations from Tier 1 and 2 phones calls, emails, or monitoring alerts., • Utilize experience and knowledge to assess issues and provide solutions for Tier 1 and Tier 2 escalations., • Assist Tier 1 and 2 with responding to alerts and tickets from various monitoring systems., • Take ownership of tickets and customer interactions., • Document resolutions and update procedures may be outdated., • Engage in continued certification training to improve skillset, • Senior Systems Engineers will alert the team when unable to resolve What You Bring to The Team Relevant and significant industry experience may provide as a substitute for the education requirement. Microsoft, Cisco, and VMware certifications required. Advanced networking and cloud/server engineering required. Experience Minimum of 3 years of experience in a similar role within a managed services environment. • LAN/WAN environments, • Office365 and Azure, • Network Operations Center, • Help desk or relevant customer service skills, • Microsoft, Cisco, Fortinet, and VMware certifications required., • Cisco Certified Network Associate (CCNA), • Microsoft Intermediate Certificates, • Security+, • Microsoft Windows Server 2012/2016/2019 and Active Directory, • Microsoft Office Suite and Office365 experience, • Fundamental understanding of DNS, DHCP and TCP/IP, • Microsoft Exchange and SQL Server, • VMware vSphere 6.5 and above, • Knowledge of back up technologies, • Networking: Diagnose and resolve networking issues, ensuring optimal performance and security of client networks., • Documentation: Maintain detailed documentation of system configurations, processes, and troubleshooting steps., • Collaboration: Work closely with Tier 1 support, other engineers, and clients to deliver comprehensive IT solutions., • Leadership: Mentor and guide junior team members, fostering a collaborative and knowledge-sharing environment., • Excellent problem-solving abilities with a focus on root cause analysis., • Strong communication skills, both written and verbal., • Leadership qualities with the ability to mentor and guide junior team members. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Opportunities At Magna5, we’ve put thought into what it takes to build a strong and competent team. A team that collaborates and encourages their peers at a company that promotes individual growth, not one that silo’s them. Magna5 has developed a training program that will allow any member of our team to enhance their education that will enable them to grow their knowledge and mature their skillsets. We provide people with a career path into new technology and senior positions that most companies do not offer. Hours & Schedule The Magna5 Support Center operates 24/7. The shift for this position will be M-F 9:00 AM to 6:00 PM. Work Perks • 80% remote position, • Paid time off including paid holidays and floating holidays., • Bonus potential based on individual and company performance, • Highly competitive and flexible medical, dental, and vision benefits plans, • 401(k) with employer match, • Tailored Life and Disability insurance plans, • Win Together – We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge., • Respond Fast – When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions., • Earn Trust – We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make., • Stay Transparent – No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information. Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at . The New York base salary range for this full-time position is $90,000 to $120,000. Company DescriptionMagna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at .

Job Description We are seeking a detail-oriented and focused individual who takes initiative as well as extreme pride in their work. The right candidate for this role will be a motivated team player who enjoys finding solutions to challenges through research and collaboration. Patience and strong communication skills are required as this role interfaces directly with client end users. The candidate must be able to execute goals and requirements quickly & efficiently. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of hardware systems and related infrastructure. Help Desk • Respond to and resolve service requests via phone, email, and remote tools., • Triage and escalate complex issues as needed., • Support end-user issues in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)., • Troubleshoot desktops, laptops, printers, network connectivity, and mobile devices., • Perform Microsoft 365 onboarding and cloud migrations., • Assist with Fortinet firewall installs and configuration (under supervision if needed)., • Deploy and monitor endpoints via Datto RMM., • Contribute to IT documentation, diagrams, and process development., • 1–3+ years experience in IT support, ideally in an MSP., • Proficiency with:, • Microsoft 365 admin center (user/mailbox setup, license management)., • Windows 10/11 troubleshooting and setup., • Azure AD, Teams, SharePoint administration., • Networking basics: DNS, DHCP, IP addressing, VPN support., • Familiarity with PSA and RMM tools (Autotask, Datto RMM a major plus)., • Excellent verbal and written communication skills., • Hands-on experience with Fortinet firewalls (or other commercial firewalls)., • Understanding of RMM scripting or automation concepts. • Exposure to the full MSP lifecycle: support, projects, security, cloud., • High-impact environment — your work directly improves client operations., • No corporate bureaucracy — just real tech work in a close-knit team., • Competitive salary, room for growth, and a positive culture.We are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions.\r\n Why Join Us?\r\n- Exposure to the full MSP lifecycle: support, projects, security, cloud.\r\n- High-impact environment — your work directly improves client operations.\r\n- No corporate bureaucracy — just real tech work in a close-knit team.\r\n- Competitive salary, room for growth, and a positive culture.

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

Project Overview: To support the daily activities of the Desktop Support computing systems including the implementation, maintenance, enhancement, and documentation of desktop Operating Systems applications and hardware; to promote procedures and standards and disseminate information to the user com

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles. Ensure compliance with IT policies and procedures, including data security and privacy. Ensure system stability and compliance wit

ISERIES 3 to 5 years’ experience with Infor XA, with hands-on experience in: Customer Order Management (COM) Material Requirements Planning (MRP) Procurement Inventory Management (IM) Finance modules Advanced planning and scheduling tools In-depth knowledge of XA data models Troubleshooting system

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information

In addition, the Company is committed to providing equal employment opportunities to qualified individuals with disabilities, including employees affected by pregnancy. Familiarity with ticketing systems, ITSM tools, performance monitoring software, and project management/process improvement experie

Running regular checks on network and data security Identifying and acting on opportunities to improve and update software and systems Developing and implementing IT policy and best practice guides for the organisation Designing training programs and workshops for staff Conducting regular system aud

As the Director of IT, you will develop and manage a team of skilled IT professionals, fostering strong and positive relationships with in-office and remote employees, while supporting their technological needs. Manage IT asset life cycle initiatives and develop governance models for operational and

This role may include: Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic, and business advantages afloat and ashore Driving interoperability with joint, allied, and coalition partners Building professional excellence through education, tra

TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles. Ensure compliance with IT policies and procedures, including data security and privacy. Ensure system stability and compliance wit

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Maintains staff by recruiting, selecting, orienting, and training employees. Develops personal growth opportunities. Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.

With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. Data Backup and Recovery Support and

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. Duties and responsibilities can change depending on business needs.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information

Internal Audit has an exciting opportunity for an experienced auditor with a specialization in Information Technology. Executes complex IT audits across infrastructure, applications, cybersecurity, and governance processes, ensuring audits are completed on time and in accordance with internal standa

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital a

Are you a dynamic sales leader with a passion for IT solutions and managed security services? Join our team as the Manager, Managed IT and Security Services and play a pivotal role in driving our company's growth in the IT services and managed security space. Manages a team of sales representatives

Information Desk Badge Processing: Monitors visiting hours and distributes computerized passes in accordance with Hospital visitor policy. Adheres to all hospital policies including patient confidentiality while helping to direct patient/visitors to their proper destination. Additionally, the Guest

Strong security mindset: experience with endpoint security, access controls, monitoring tools. Ensure cybersecurity best practices, security monitoring, and incident response. Maintain, support, and monitor internal IT systems (servers, workstations, network, cloud services, backups).

Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. All qualified candidates will receive consideration for this p

Benefits of Working with us at Family Logistics as a Delivery Driver Helper:. Delivery Driver Helper Responsibilities:. Family Logistics is looking for reliable Delivery Driver Helpers to assist our drivers with delivering packages to customers.

We’re looking for a Netflix Customer Service Advisor (Remote) to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Ensure compliance with company and safety standards.

Executes complex IT audits across infrastructure, applications, cybersecurity, and governance processes, ensuring audits are completed on time and in accordance with internal standards and professional guidelines. Internal Audit has an exciting opportunity for an experienced auditor with a specializ

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. Duties and responsibilities can change depending on business needs.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, cit

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opp

Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. All qualified applicants will receive consideration for employ

Training users on how to appropriately utilize their computer systems Writing instruction manuals for systems Consulting with managers to determine what role the systems play in the business Testing the systems on a regular basis to ensure quality and function Preparing costs and benefits analysis o

This is a customer facing position, full-time role in New York City, Brooklyn, NY, Long Island, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth. Front Desk - Office Management Maintain a professional, warm, welcoming office environm

Other duties include respond promptly to inquiries and resolve basic issues, assist with organizing, stocking, and general upkeep, manage daily responsibilities with a focus on quality and efficiency, maintain accurate records and documentation, adapt to shifting priorities and business needs, along

TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles. OEC Group offers a competitive salary, a full benefits package, opportunities for professional growth and so much more!. Ensure co

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. We offer a compen

With the flexibility to work from home or visit client sites, you can maintain a healthy work-life balance. We are looking for a curious, motivated, and tech-savvy individual who thrives in a self-paced environment and is excited to learn, research, connect with others, and help drive business growt

What you’ll be doing Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV). THIS IS A 100% ON-SITE POSITION (Monday through Friday)</

Ability to provide excellent customer service and build positive relationships with clients. This is an exciting opportunity to play a critical role in designing, implementing, securing, and maintaining client networks while serving as a trusted advisor to our partners. Ability to effectively manage