It help desk remote jobs in Santa Rosa, CaliforniaCreate job alerts

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Work closely with your team to maintain high performance and efficiency.

Ansible) Familiarity with identity management platforms such as FreeIPA or Active Directory integration Exposure to cloud environments (AWS, GCP, Azure) Knowledge of containerization and orchestration (Docker, Kubernetes) Experience with monitoring and logging tools (Grafana, Prometheus, ELK, Nagios

Other duties include respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, provide excellent service to customers and team membe

This role will require: Strong customer service skills Knowledge of Active Directory or other identity management system Attention to detail Ability to work with rapidly changing priorities Experience with troubleshooting Windows systems Good verbal and writing skills for customer interaction and do