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Our Bilingual Spanish Representative team starts at $36,400 per year ($16.50 an hour base wage and an additional $1 an hour for language differential) plus bonus. Must live in Texas to be eligible for this remote position. Representante Bilingüe en Español Nuestro equipo bilingüe en español comienza en $ 36 400 por año ($ 16,50 por hora de salario base y $ 1 adicionales por hora en lenguaje en diferenciales) más bonificación. Debe vivir en Texas para ser elegible para este puesto remoto. What will I do as a Bilingual Spanish Representative? Insurance is one of the most sustainable industries around! Look at it this way – as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual Spanish Representative are a key player. As part of our Bilingual Spanish Representative team, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide an exceptional customer experience for customers. ¿Qué hare como Representante Bilingüe en Español? ¡Los seguros son una de las industrias más sostenibles! Míralo de esta manera: siempre que las personas tengan activos que quieran proteger, el seguro será integral para brindar tranquilidad. Como representante bilingüe en español, representarás a uno de los principales proveedores de seguros del país al recibir llamadas entrantes de clientes potenciales para cerrar el trato en las ventas de seguros. Interactuarás con los clientes para entender sus necesidades y ofrecerles las mejores soluciones. Utilizando una sólida construcción de relaciones, proporcionarás una experiencia excepcional al cliente para los clientes. Duties and Responsibilities • Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs., • Educate the customers on our insurance products and services while identifying opportunities to sell additional products., • Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources., • Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues., • Engage in a conversation with people from all walks of life., • Every caller is unique, so providing and customizing assistance according to the policyholder’s needs is a crucial part of the role. Deberes y responsabilidades: • Atender llamadas entrantes y realizar una consulta para identificar las necesidades del posible asegurado. Tomará el control de la conversación y combinará los productos y soluciones que mejor satisfagan esas necesidades., • Educar a los clientes sobre nuestros productos y servicios de seguros mientras identificando oportunidades para vender productos adicionales., • Leendo palabra por palabra y asegúrandose de que todas las coberturas y soluciones se comuniquen de manera efectiva utilizando los recursos proporcionados, • Resolver problemas y formular soluciones para los clientes investigando, analizando y resolviendo consultas sobre seguros y cuestiones relacionadas con el servicio., • Participe en una conversación con personas de todos los ámbitos de la vida., • Remote Work. This position is 100% remote. We will send you the equipment needed for this role., • Full time hours. 40-hour work week., • Job Stability. We’ve been in business since 1936., • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing., • Medical, Dental and Vision Insurance. We will help cover the cost of your premium., • Tuition Reimbursement. Your goals are important and we’ll help you achieve them., • Referral Program. We have one of the most lucrative referral programs around., • Career Growth. Most of our senior leadership started as agents. We promote from within!, • Trabajo remoto. Esta posición es 100% remoto. Le enviaremos el equipo necesario para este puesto., • Horario de Tiempo Completo. Semana laboral de 40 horas., • Estabilidad laboral. Estamos en la industria desde 1936., • Tiempo libre pagado. Porque el descanso no es una recompensa, es necesario para tu bienestar., • Seguro médico, dental y de visión. Te ayudamos a cubrir el costo de su prima., • Reembolso de matrícula. Tus metas son importantes y te ayudaremos a alcanzarlas., • Programa de referidos. Tenemos uno de los programas de referidos mejor pagados., • Crecimiento profesional. La mayoría de nuestros altos directivos comenzaron como agentes. ¡Promovemos desde dentro!, • At least six months working in a service or sales environment, • Ability to work in a fast-paced environment, • Ability to multitask and use effective time management, • A minimum of 6 months of work-at-home experience is required., • Ability to communicate written and verbally in both Spanish and English en Afni? Al menos seis meses trabajando en servicio al cliente o ventas • Capacidad para trabajar en un entorno acelerado, • Capacidad para realizar múltiples tareas y utilizar una gestión eficaz del tiempo, • Se requiere un mínimo de 6 meses de experiencia trabajando desde casa., • Capacidad para comunicarse escrita y verbalmente en Espanol y Ingles At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. En Afni ofrecemos igualdad de oportunidades de empleo a todas las personas calificadas. El empleo se basa en las capacidades y cualificaciones personales sin discriminación por motivos de raza, color, religión, sexo, edad, origen nacional, discapacidad o cualquier otra característica protegida según lo establecido por la ley. Esta política de Igualdad de Oportunidades de Empleo se aplica a todas las políticas y procedimientos relacionados con el reclutamiento y la contratación, la compensación, los beneficios, la terminación y todos los demás términos y condiciones de empleo. * What You Need to Thrive in Our Remote Environment: • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular), • 25Mbps Download/10Mbps Upload, • Ping Rate – Less than 100 ms, • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours., • Ability to be on webcam during working hours Lo que necesitas para prosperar en nuestro entorno remoto: • Solo servicio de Internet por cable o fibra (sin acceso telefónico, DSL, satelital o celular), • 25 Mbps de descarga/10 Mbps de subida, • Tasa de ping: menos de 100 ms, • Un espacio de trabajo privado con escritorio/silla donde el ruido del entorno (niños, mascotas, personas, aparatos electrónicos, etc.) no se pueda escuchar ni estar presente durante las horas de trabajo., • Must be 18 years of age, • Must have GED or High School Diploma, • Mayor de 18 años de edad, • Preparatoria terminada

Job Description This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC’s corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device What You'll Do as an System Administrator I: · Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing. · Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment. · Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. · Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. · Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production. · Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support. · Perform routine and scheduled audits of all systems, including backups. · Work with vendors to order products and resolve complex technical problems. · All other duties as assigned. What You'll Need: · High school diploma or GED required. · Bachelor’s degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience. · Five years of IT experience is preferred. Knowledge, Skills, and Abilities: · Proficiency in Windows operating systems and Microsoft Office applications required. · Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired. · Proficiency with IPv4 networks, DNS, and DHCP required. · Experience with remote support solutions. · Experience using a service desk solution. Other Requirements: · Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds. · Ability to pass criminal and financial background checks. · Occasional travel may be required, up to 5%. Job Type: Full-time Pay rate: 70,000 annually Experience: · IT support: 5 years (Preferred) Work Location: Hybrid remote in Austin, TX 78704

Job Description At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more. Process Specialist, Warehousing Role Summary: The Process Specialist, Warehousing plays an integral role in preparing teams for the change management process and driving the transformation and evolution of fundamental supply chain technology. This role will focus on the development of training material with partners, train Hubbers who work in TireHub Logistics Centers to learn new systems, and perform other operational readiness activities as needed to prepare local teams for WMS deployment. The Training Lead works with all project resources and impacted operations to build trust and consistent, productive lines of communication. Reporting to the Process Lead - Warehousing, this role works across physical operations and logical IT processes, to respond quickly to changing business needs & priorities by managing change and improving adoption of new processes. This role rapidly earns trust with both stakeholders and team members and work effectively with cross-functional teams, ultimately supporting the achievement of business objectives with a focus on efficiency, quality and safety. When you say YES to something bigger • Premium Free Hubber-Health Insurance, • TireHub funded Health Savings Account, • Additional benefit options including TireHub paid short/long term disability and life insurance benefits, • Paid vacation and holidays, • Parental leave programs, • Build your financial future with 401(k) including TireHub match, • Access to tire discounts, perks, and so much more! The individual must exhibit the following core TireHub commitments: · Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. Role Specifics: • Establishes and maintains relationships with business and technology stakeholders to drive product adoption and understanding through effective training programs., • Reviews functionality in product demos to ensure the value and quality of features., • Develops, documents, disseminates, and maintains comprehensive Standard Operating Procedures for WMS processes., • Partners with process owners, lead operators, or other stakeholders through training exercises to ensure a sound understanding of new processes and supporting technologies., • Leads any business or operational readiness task related to WMS process adoption, training or improvement (i.e. any advanced process alignment tasks that can be done to get closer to future state now)., • Serves as a super-user and cut-over agent during go-live; and floor support for end-users during WMS cutover and go-live support., • Leads communication efforts in the field to build positive momentum for the WMS program throughout its lifetime., • Analyzes existing workflows and identifies areas for improvement, recommending changes to minimize bottlenecks and streamline operations., • Facilitates cross-functional team meetings to ensure alignment on process improvement initiatives and gather input from various stakeholders., • Monitors the performance of implemented processes, using metrics and KPIs to assess process adoption and effectiveness & adjusts change management strategy as necessary., • Coordinates with the IT department to ensure that technology tools and systems are aligned with process requirements, optimizing software and hardware to support workflow enhancements., • Leads, motivates, influences and supports RDC/TLC teams within a time-sensitive and demanding environment., • Remains currrent on industry trends and best practices. Competencies: • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on safety and continuous improvement., • Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear., • Drives Results: Consistently achieving results, even under tough circumstances., • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives, • 5+ years of applicable work experience with a heavy focus on warehouse operations and warehouse management systems, • Experience leading diverse project teams with a proven track record., • Experience with KPI management, • Experience with Process improvement and an understanding of lean methodologies., • Training experience or implementation of new systems, technology, and tools., • BS/BA in Industrial Engineering, Process Management, Logistics, Business administration or related field preferred, • Proven track record of training program management, process improvement and operational excellence Knowledge, Skills, and Abilities: • Strong leadership and team-building skills, • Demonstrated people skills including influencing skills, listening, and the ability to communicate effectively to diverse groups., • Strong planning and organizational skills, including the ability to coordinate a variety of different projects and individuals and to adapt to unforeseen and unexpected requests or changes in priorities required., • Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions., • Excellent communication, problem-solving, and decision-making skills, • Highly analytical with a keen eye for detail This is a fast-paced and dynamic operating environment requiring commitment, high levels of energy, and an all-in attitude in a culture where we truly look out for, and care for, one another. The position typically works in a field warehouse setting but will occasionally spend time in an office environment, at a desk working on a computer. Note: This job description serves as a general overview of the typical responsibilities and qualifications for a Process Specialist, Warehousing position. Specific duties and requirements may vary depending on the organization, industry, and regional considerations. Location: This position is remote. Salary Range: $69,000 to $86,000 TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Job Description About Ardurra At Ardurra, we’re more than an engineering and consulting firm—we’re a team dedicated to shaping the future through smart solutions and strong partnerships. Our mission is simple: empower our people to deliver innovative, sustainable projects that make a real impact on communities. Guided by our core values—Client Driven, Uniquely Nimble, Low Bureaucracy, Team Collaboration, Unlimited Opportunities, Relationship Focused, and Entrepreneurial Spirit—we foster a culture that puts people first. Overview Ardurra is seeking an experienced Aviation Project Engineer to join our dynamic Aviation Group in Texas. This role offers the opportunity to work on impactful aviation projects while enjoying the flexibility of a fully remote position for the right candidate, provided you reside in Texas and are willing to travel to client sites, project locations, and offices as needed. A current Professional Engineer (PE) license or Engineer in Training (EIT) is required. Position Summary: Ardurra is looking for an Aviation Project Engineer for our growing aviation group. In this key role, you will be responsible for overseeing projects and serving as a client manager for airport design and construction projects within specific regions. The ideal individual will provide mentoring to junior staff and QA/QC. The ideal individual for this role will be joining a very well-established aviation group with a diverse workload in airfield service projects. From project planning, regulatory approvals, environmental compliance, financial planning, legislative strategy, land acquisition, and design phasing, this individual will be heavily involved in projects from design to completion! Required Qualifications • Bachelor’s Degree in Civil Engineering or a related field, • PE License required (EIT will be considered), • 4+ years' experience in the airport design and/or construction field, either in private industry or government service, • Airport design and project management experience a must, • Aviation engineering & construction administration experience required, • Strong knowledge of FAA advisory circulars related to airport design and the FAA grant process, • Strong computer skills, • Excellent communication skills, • Ability to lead and mentor existing staff and develop new staff as needed to support growth of the aviation group, • Project management, • Marketing, • Client development, • Staff Supervision and mentoring, • Quality control of project design and contract documents, • Prolonged periods sitting at a desk and working on a computer, • Ability to navigate various locations and settings of the company, • Occasionally lift and/or move up to 25 pounds, • Must possess a valid driver’s license and be able to safely operate a vehicle $85,000 - 110,000+ (DOE) Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation. NOTICE TO THIRD PARTY AGENCIES: Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates. #LI-FP1

Job Description Sales Director - Sponsorships Interplanetary Help Desk produces benefit concerts for nonprofits in Austin. We help great causes raise money, while supporting music venues and musicians. We need you to secure high-value sponsorships and brand partnerships. This is a revenue-generating role where you'll build and manage a robust pipeline of prospects, crafting compelling sponsorship opportunities that align partner objectives with our mission, creating greater value for both organizations. You know how to communicate brand benefits like exposure, goodwill, and community connection. You're a passionate relationship builder who knows that success in sponsorship and advertising sales isn’t just about making the ask— it’s about building trust, creating alignment, and generating momentum. You show up with a low-ego, high-impact mindset, always focused on what best serves the mission and strengthens the connection. This is an inside sales role, on the phone with no travel and local prospects. The team will support you with sales content, relationships, and participating in pitches as needed. Much of the sale is done via email and social media, so excellent written selling skills are a must. We’re using Salesforce to manage the process. We have a mission-driven product, a respectful work environment, and a sales process that deeply values relationships. Making a sale is never more important than making a friend. Your job • Identify and engage potential sponsors and brand partners aligned with our mission and make contact with them., • Understand partner objectives—their brand goals, target audiences, and challenges— and build deep, long-term, empathetic relationships., • Master our messaging and storytelling. Internalize our mission and the impact we create for nonprofit partners, local music venues, musicians, and the broader community., • Manage outreach, negotiation, and closing of partnership deals. Build and maintain a pipeline of 100 active accounts, moving prospects through every stage with discipline and care., • Meet or exceed a monthly revenue quota., • Develop and track key performance indicators (KPIs) that matter to sponsors so we can clearly communicate the visibility, alignment, and impact they receive through partnership., • Proven experience in BtoB sales or large-donor nonprofit fundraising. Strong background in new business development, lead generation, and client management., • Excellent communicator and strong writer. You're comfortable and articulate with senior-level executives in person, on the phone, and in email/social media.You understand how to position brand value., • Relationship-building skills. Sociable, caring, engaging, and approachable person who can build meaningful relationships., • Relentless perseverance and tenacity. You're a committed, driven winner with grit. You can hit the phones all day long, brush off rejection, and stick with it because you know that what you're selling is truly meaningful., • Meticulous attention to detail. Database hygiene and detailed note-taking are expected of everyone., • Mission-driven. Passionate about doing work that has a meaningful impact on society. Show deep commitment at a personal level to the people we serve, the work we do, and our team. This is an in-person job in Austin, 50% in the office. Our work is very local and hands-on. It’s mostly daytime in the office, but everyone will support our concerts in the evening at local music venues. No remote options. How to get this job: Submit an application at interplanetary.org. We want to see a great cover letter, resume, and anything else that shows us how you write, think, and work. Show us what you've done and how you can do it for us. Include samples of your work. Compensation: This is a nonprofit startup with limited benefits and mid-range salaries. As we grow we plan to elevate compensation and provide comprehensive benefits. What we do Interplanetary Help Desk produces benefit concerts for nonprofits. We help nonprofits raise money, while supporting music venues and musicians. We’re a 501(c)(3) nonprofit. Our model is simple: We produce a benefit concert and the nonprofit partner sells the tickets. The venue manages the show. We cover the cost through sponsorships. The nonprofit keeps all the ticket revenue (yes, ALL the ticket revenue). The Big Idea: What if there was a way to raise money for nonprofits that is more fun, less work, and gets everyone dancing? Nonprofits can reach big groups of supporters— but fundraisers are high risk and lots of work. Music venues are great at hosting concerts— but they need help with marketing and generating reliable revenue. Sponsors want to support local causes and artists— but they need a more efficient way to support small groups. We bring them together. Everyone wins. What it's like to work with us We’re building a high-performing, intense, high-energy workplace that lets you do astonishingly good work every day. And we balance it with healthy work policies that send us home, on time, to our families and personal lives. We don't know it all, but we're figuring it out together and having a great time doing it. You'll like our team. We only work with people we like, people who care, and people devoted to the cause. There are no office politics, whiners, slackers, or jerks. (We also reject customers and partners that don't treat our employees well.) We are dedicated and driven— and you'll enjoy spending your days with us. Powered by JazzHR QzWU9Supes

Job Description At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least Dec 19, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. Role Description We're looking for a highly skilled and strategic Senior IT/IS Help Desk Manager to lead our large-scale support operations. The ideal candidate will have extensive experience managing a help desk for a large enterprise (5,000+ end users) and a proven track record in vendor management. This role is responsible for the overall strategy and performance of our help desk, ensuring operational excellence, managing key vendor relationships, and leading a diverse team of IT support professionals. The Senior Manager will be instrumental in driving continuous improvement and aligning help desk services with our company's business objectives. In this role, you'll: • Strategic Leadership: Develop and execute the long-term strategy for the IT help desk, including implementing new technologies, defining service level agreements (SLAs) for a global user base, and aligning support services with business goals., • Operational Management: Oversee all daily operations of the help desk. This includes advanced ticket management, incident response, problem resolution, and ensuring consistent service quality across multiple locations., • Vendor Management: Manage and optimize relationships with multiple IT vendors and service providers. This involves negotiating complex contracts, monitoring vendor performance against SLAs, and ensuring vendor services provide maximum value., • Process and Policy: Drive the development and implementation of scalable IT policies, processes, and best practices. This includes optimizing workflows, introducing automation, and ensuring compliance with industry standards like ITIL., • Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent practical experience., • 7 years of progressive experience in IT support, with at least 4 years in a senior management role within a large enterprise (5,000+ end users)., • 5 years of Direct IT Help Desk call center management experience, including experience with shift management, performance metrics, industry standards & trends, workflows and cost optimization., • 5 years of managing and implementing ITIL-based processes (e.g., Incident, Problem, and Change Management)., • Comprehensive knowledge of IT infrastructure, including enterprise-level hardware, software, network architecture, device lifecycle management, and cloud services (GCP)., • Leadership skills with a track record of managing and motivating, diverse teams, and remote teams with strong vendor management skills., • Strong verbal and written communication skills, with the ability to present complex information to technical and non-technical audiences., • Strong analytical and problem-solving skills, with a proactive approach to issue resolution., • Servicenow optimization and automation., • Experience in vendor management, including service review and performance oversight., • Experience with IT service management (ITSM) tools and methodologies. The US base salary range for this full-time position is between $167,200 - $244,600 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. #LI-DNI GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

Job Description Interplanetary Help Desk produces benefit concerts for nonprofits in Austin. We help great causes raise money, while supporting music venues and musicians. We need you to secure high-value sponsorships, brand partnerships, and philanthropic support. Your primary focus will be large corporations, with additional outreach to foundations and individuals capable of giving $25,000 or more. This is a revenue-generating role where you'll build and manage a robust pipeline of prospects, crafting compelling sponsorship and visibility opportunities that align partner objectives with our mission, creating greater value for both organizations. You bring a strategic approach to brand alignment and audience engagement and are able to translate visibility, values, and reach into meaningful packages that elevate our sponsors’ presence while advancing a social impact mission. You know how to communicate brand benefits like exposure, goodwill, and community connection, and you're energized by helping partners see the why behind the partnership. You're a passionate relationship builder who knows that success in sponsorship and advertising sales isn’t just about making the ask— it’s about building trust, creating alignment, and generating momentum. You’re just as energized by preparing a colleague, executive, or board member to lead the conversation as you are by managing it yourself. You show up with a low-ego, high-impact mindset, always focused on what best serves the mission and strengthens the connection. This is an inside sales role, on the phone with no travel and local prospects. The team will support you with sales content, relationships, and participating in pitches as needed. Much of the sale is done via email and social media, so excellent written selling skills are a must. We’re using Salesforce to manage the process. We have a mission-driven product, a respectful work environment, and a sales process that deeply values relationships. Making a sale is never more important than making a friend. Your job • Identify and engage potential sponsors and brand partners aligned with our mission and make contact with them., • Understand partner objectives—their brand goals, target audiences, and challenges— and build deep, long-term, empathetic relationships., • Master our messaging and storytelling. Internalize our mission and the impact we create for nonprofit partners, local music venues, musicians, and the broader community. Ensure partners understand how their investment in Interplanetary Help Desk aligns their brand with Austin’s cultural identity and community spirit., • Manage outreach, negotiation, and closing of partnership deals. Build and maintain a pipeline of 100 active accounts, moving prospects through every stage with discipline and care., • Meet or exceed a monthly revenue quota., • Develop and track key performance indicators (KPIs) that matter to sponsors so we can clearly communicate the visibility, alignment, and impact they receive through partnership., • Proven experience in BtoB sales or large-donor nonprofit fundraising. Strong background in new business development, lead generation, and client management., • Excellent communicator and strong writer. You're comfortable and articulate with senior-level executives in person, on the phone, and in email/social media.You understand how to position brand value., • Relationship-building skills. Sociable, caring, engaging, and approachable person who can build meaningful relationships., • Relentless perseverance and tenacity. You're a committed, driven winner with grit. You can hit the phones all day long, brush off rejection, and stick with it because you know that what you're selling is truly meaningful., • Meticulous attention to detail. Database hygiene and detailed note-taking are expected of everyone., • Mission-driven. Passionate about doing work that has a meaningful impact on society. Show deep commitment at a personal level to the people we serve, the work we do, and our team., • Positive attitude. Cheerful-but-driven, great teammate, enjoys winning as a team, enthusiastic, good humor, adaptable, and raises the energy level in a room. Some important details This is an in-person job in Austin, 50% in the office. Our work is very local and hands-on. It’s mostly daytime in the office, but everyone will support our concerts in the evening at local music venues. No remote options. How to get this job: Submit an application at interplanetary.org. We want to see a great cover letter, resume, and anything else that shows us how you write, think, and work. Show us what you've done and how you can do it for us. Include samples of your work. Compensation: This is a nonprofit startup with limited benefits and mid-range salaries. As we grow we plan to elevate compensation and provide comprehensive benefits. What we do Interplanetary Help Desk produces benefit concerts for nonprofits. We help nonprofits raise money, while supporting music venues and musicians. We’re a 501(c)(3) nonprofit. Our model is simple: We produce a benefit concert and the nonprofit partner sells the tickets. The venue manages the show. We cover the cost through sponsorships. The nonprofit keeps all the ticket revenue (yes, ALL the ticket revenue). The Big Idea: What if there was a way to raise money for nonprofits that is more fun, less work, and gets everyone dancing? Nonprofits can reach big groups of supporters— but fundraisers are high risk and lots of work. Music venues are great at hosting concerts— but they need help with marketing and generating reliable revenue. Sponsors want to support local causes and artists— but they need a more efficient way to support small groups. We bring them together. Everyone wins. What it's like to work with us We’re building a high-performing, intense, high-energy workplace that lets you do astonishingly good work every day. And we balance it with healthy work policies that send us home, on time, to our families and personal lives. We don't know it all, but we're figuring it out together and having a great time doing it. You'll like our team. We only work with people we like, people who care, and people devoted to the cause. There are no office politics, whiners, slackers, or jerks. (We also reject customers and partners that don't treat our employees well.) We are dedicated and driven— and you'll enjoy spending your days with us. Powered by JazzHR kn3gd2zgIX

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring! The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry. After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support, we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful! Main Purpose This role will serve as a critical financial liaison between our company and our external agency partners. The core responsibility involves meticulously reconciling invoices received from these agencies against the invoices we have sent to our end clients, ensuring complete alignment in terms of services, scope, and total amounts. Following reconciliation, the specialist is responsible for proactively managing discrepancy resolution: this means initiating contact, primarily via phone and email, to discuss any variances found. A key function of this role is to support the agency by clearly explaining why an invoice cannot be processed and outlining the precise steps needed for correction and successful processing, ensuring adherence to contractual and financial standards. Finally, this specialist is also tasked with actively promoting and ensuring the agency has access to appropriate self-service resources (like portals or guides) to manage their future invoicing efficiently, thereby streamlining the overall financial partnership. This is a temporary position which will last a minimum of three months, with potential for extension. This position is onsite in Austin, TX (at The Domain) Monday through Friday with the option to work from home on Thursdays. Qualifications & Skills • Ability to efficiently compare, match, and reconcile time and attendance (T&A) data between three distinct parties (clients, agencies, internal systems), • Strong working knowledge of Microsoft Excel/Google Sheets for data manipulation and analysis, • Billing, invoice, and/or payroll function experience, • Basic knowledge of how T&A data translates into final payroll figures and client invoices, • The ability to investigate and resolve timesheet/invoice issues quickly and logically, • Tact and diplomacy to discuss and resolve sensitive data discrepancies with external partners, • Ability to use context clues to piece together incomplete information, • Ability to adapt to evolving processes, • Ability to adapt to new business processes and data flows and the impact they have on financial results Responsibilities & Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position. • Playing an integral role in managing all day-to-day timesheet operations, liaising between clients, agency partners, and Flex’s internal Account Managers., • Contacting Agencies to identify timesheet issues and collating the key issues and presenting back to our Product and Partnerships teams., • Reconciliations of time and attendance (T&A) between client and agency data on our Order Management System on completed shifts., • Time Import or manual upload of timesheets for clients & agencies not on the Indeed Flex ERP system., • Supporting implementation of new processes and procedures, contributing to the successful operations of the business and with key stakeholders., • Support the billing and payroll functions by ensuring accurate information is provided to both functions by leveraging systems, tools, and processes., • Support on ad hoc projects to identify and drive efficiencies and process improvements. Benefits • $23 to $25 hourly pay, • Employee Assistant Program, • 25 days PTO (prorated) + Birthday Off, • 8 Paid Holidays, • Duvet days (½ day off every quarter), • Volunteer days You’ll fit right in at Indeed Flex if: • You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction, • You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul, • Data is your heart and soul - you know you need it to drive you in the right direction, • You’re proactive and always willing to learn, • You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it Work Environment This job operates in a professional office environment or remotely. This role routinely uses standard office equipment to complete daily responsibilities and duties. If working in a remote office environment, a clean, designated workspace must be kept in a safe condition, free from hazards to both the employee and the equipment. Remote office positions also require reliable, high-speed internet. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type / Expected Hours of Work Hours are Monday - Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand. Travel This position requires minimal travel, less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations. All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements. AAP/EEO Statement We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Other Duties Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Job Description About Ardurra At Ardurra, we’re more than an engineering and consulting firm—we’re a team dedicated to shaping the future through smart solutions and strong partnerships. Our mission is simple: empower our people to deliver innovative, sustainable projects that make a real impact on communities. Guided by our core values—Client Driven, Uniquely Nimble, Low Bureaucracy, Team Collaboration, Unlimited Opportunities, Relationship Focused, and Entrepreneurial Spirit—we foster a culture that puts people first. Overview Ardurra is seeking an Aviation Project Manager to join our growing team in the state of Texas ! We offer relocation assistance and a signing bonus to help make your transition seamless. For experienced professionals, this position is available on a hybrid or fully remote basis (candidate must reside in Texas), giving you the flexibility to work where you thrive while contributing to impactful aviation projects. Join a company that values innovation, collaboration, and your career growth as we continue to shape the future of aviation infrastructure. Position Summary: Ardurra is looking for an Aviation Project Manager for our growing aviation group. In this key role, you will be responsible for overseeing projects and serving as a client manager for airport design and construction projects within specific regions. The ideal individual will provide mentoring to junior staff and QA/QC. The ideal individual for this role will be joining a very well-established aviation group with a diverse workload in airfield service projects. From project planning, regulatory approvals, environmental compliance, financial planning, legislative strategy, land acquisition, and design phasing, this individual will be heavily involved in projects from design to completion! Required Qualifications • Bachelor’s Degree in Civil Engineering or a related field, • PE License required, • 8+ years' experience in the airport design and/or construction field, either in private industry or government service, • Airport design and project management experience a must, • Aviation engineering & construction administration experience required, • Strong knowledge of FAA advisory circulars related to airport design and the FAA grant process, • Strong computer skills, • Excellent communication skills, • Ability to lead and mentor existing staff and develop new staff as needed to support growth of the aviation group, • Project management, • Marketing, • Client development, • Staff Supervision and mentoring, • Quality control of project design and contract documents, • Prolonged periods sitting at a desk and working on a computer, • Ability to navigate various locations and settings of the company, • Occasionally lift and/or move up to 25 pounds, • Must possess a valid driver’s license and be able to safely operate a vehicle $110,000 to $160,000 (DOE) Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation. NOTICE TO THIRD PARTY AGENCIES: Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates. #LI-FP1

Job DescriptionA bit about usAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll haveAt Placemakr, our obsession with exceptional service doesn’t stop at our guests, residents and partners – it encompasses our team members as well. As a Front Desk Manager, your mission is to ensure a seamless and collaborative experience for our team members while setting the tone for our front of house operations. You will own the success of your Guest Experience team through leadership, hands-on support and creating a team culture of high-performance and accountability. We are seeking individuals who champion Placemakr’s Community Norms, excel in developing team members and are passionate about supporting operational success of the front of house. As an integral member of our on-site property team and a future leader at Placemakr, you will embody our Property Team Mission with each guest and team member interaction, lead by example to uphold a positive team culture and own department goals, and ultimately ensure that our guests are delighted by the experiences our front of house team members create. This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.Your typical day • Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider., • Foster a "one team" mentality by collaborating effectively with all property team members contributing to a cohesive and supportive work environment., • Maintain a safe, secure and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies and conduct expectations., • Spend 75% of your time playing an active role in managing day-to-day execution, including providing support to your front desk team and our guests with any tasks necessary to maintain operational excellence (including check-ins and check-outs, room assignments and answering guest questions), delegating tasks, resolving open balances and effectively communicating across departments., • Conduct regular audits of team member’s check-in and check-out processes to ensure adherence to company standards and provide feedback to your property leader on observed trends or issues., • Lead by example as a top performer to help your team achieve and maintain Placemakr standards for excellence, including employee engagement ratings, NPS scores, brand standards, and consistently positive customer reviews., • Effectively resolve all escalated guest issues with autonomy and in a timely manner, exercising exceptional judgement and decision-making skills., • Consistently train new hires on guest service and operational standards and share best practices with new hires and tenured colleagues to foster a culture of continuous improvement., • Own the day-to-day management of a team of Guest Experience Associates, by leading daily stand-ups and chat-ins, providing in-the-moment feedback, consistently coaching, counseling and developing all team members, tracking and documentation of time and attendance infractions and ensuring shift coverage for call-offs., • Own scheduling creation and communication for a team of Guest Experience Associates, utilizing occupancy reports and following all Placemakr scheduling policies and procedures., • As the leader of the department, own performance management processes and hiring decisions for a team of Guest Experience Associates, with support from your property leader., • Own tracking and ordering of inventory and all other department-related spend in alignment with budgetary restrictions provided to you (personnel and non-personnel related)., • Additional duties and responsibilities, as assigned. What it takes, • 4+ years of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage., • 2+ years of experience as a team lead, supervisor or mentor which allows you to excel at supervising all guest-facing team members during your shift., • Previous experience communicating effectively (including utilizing proper grammar, spelling and punctuation as well as a personable yet professional tone) with internal and external customers, both verbally and in writing., • Previous experience with creating schedules, supporting performance management and assisting in interviewing in alignment with Placemakr standards., • Demonstrated experience effectively resolving escalated guest issues with a high-level of autonomy., • Demonstrated experience with effectively communicating in-the-moment feedback to team members in an appropriate way., • You lead by example, have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support., • You exceed expectations in all Guest Experience Associate III and Front Desk Supervisor skills., • You embody our Property Team Mission of Customer, Consistency and Community (Norms)., • You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right., • Front Desk Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Front Desk Managers and an exceptional guest experience. Our benefits & perks*, • Competitive salary, • Generous monthly performance bonus program, • Company stock options, • 401k + 4% employer matching program, • Medical, Vision & Dental Insurance plan options, • Flexible Spending Account & Health Savings Account options, • 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!, • PTO increases to 25 days per year after 2.5 years of employment, • Up to 8 floating holidays per year so you can celebrate what matters most to you!, • Monthly cell phone reimbursement and health & wellness stipend, • Management Training Program, • Paid Parental Leave, • Paid Life Insurance, • ZayZoon as an option to access your paycheck before your payday

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Desktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. Desired Skills & Experience Responsibilities: ● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support ● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices ● Printer break-fix and installation ● Disposal, redeployment and Asset reclaim ● Shipping coordination ● Data Backup and Data Recovery coordination ● Hardware Refresh ● Warranty and Out-of-warranty repair and replacement ● Depot Services ● Walk Up Support ● Spare parts management ● Executive (VIP) Support ● Audio and Video Support including Health Checks ● Inventory and Asset Management – Depot Operations ● Coordinate with external vendors for dispatch support ● Identify and resolve hardware and software application conflicts ● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents ● Responsible for asset tagging and entering all incoming equipment into our asset management system ● Collaborate with cross functional teams to properly onboard incoming new hires ● Ensure that hardware is properly assigned and updated into our management system ● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment ● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware ● Ensure that resolutions are consistent with company standards and policies Requirements/Qualifications: ● Prefer 3-5 years IT experience, including technical training ● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications ● Experience with imaging windows 10 OS. ● Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet) ● Networked printer experience (queue creation, server maintenance, etc.) ● Experience in using PC-based word processing, presentation, and e-mail software preferred ● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred ● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations ● Outstanding customer service and interpersonal skills ● Excellent organizational skills and ability to prioritize tasks among many competing requests ● Experience working in or supporting a call center or help desk environment ● MCP and or A+ Certifications ● Aptitude for learning ● Excellent oral and written communication skills ● Ability to work in teams and in a team environment ● Able to lift up to 50 pounds ● Own car for transportation (mileage will be reimbursed by policy) ● Valid driver’s license

Job DescriptionThe Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria, VA) and regional offices (Austin, TX; Tempe, AZ). Tier 2 Agents handle escalated incidents from Tier 1, resolve hardware/software issues that require desk-side intervention, and ensure timely service delivery per Service Level Agreements (SLAs). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident Resolution & Escalation • Provide desk-side troubleshooting and resolution of escalated tickets, including workstation hardware, operating systems, VPN, remote connectivity, printers, and peripheral devices., • Resolve complex application support issues (e.g., Microsoft 365, ServiceNow, enterprise business apps)., • Escalate unresolved issues to Tier 3, documenting all steps and maintaining clear communication with end users.· On-Site Presence, • Maintain a dedicated full-time presence at headquarters in Alexandria., • Ensure minimum on-site coverage of one FTE three (3) days per week at both Austin, TX and Tempe, AZ regional offices., • Deliver VIP/“white glove” support for executives and senior leadership, including on-site event or travel support when needed.· Hardware/Software Support, • Install, configure, and maintain laptops, desktops, mobile devices, and related hardware., • Provide support for software rollouts, updates, and patching in collaboration with engineering teams., • Ensure compliance with agency security policies and configuration standards.· Knowledge Management & Documentation, • Update and maintain troubleshooting knowledge articles in ServiceNow., • Document recurring issues and contribute to problem management activities., • Provide feedback to Tier 1 agents to reduce escalations and improve first-call resolution rates.· Service Level & Customer Support, • Meet SLA targets for response and resolution, ensuring excellent customer satisfaction., • Support continuity of coverage during leave, surge events, or special projects., • Associate’s degree or higher in IT-related field preferred., • 3–5 years of IT support experience, with at least 2 years in a desk-side / Tier 2 support role.· Technical Skills:, • Strong troubleshooting skills with Windows 10/11, Microsoft 365, VPN, Active Directory, and mobile device management., • Familiarity with ServiceNow (or similar ITSM ticketing platforms)., • Knowledge of imaging, patching, and endpoint security tools.· Certifications (Preferred):, • CompTIA A+, Network+, or Security+., • ITIL v3/v4 Foundations., • HDI Desktop Support Technician (preferred).· Soft Skills:, • Strong communication and customer service orientation., • Ability to work independently on-site, while coordinating with Tier 1 and Tier 3 teams., • Professional demeanor when supporting executives and VIPs.Other Requirements, • Must pass background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance JxRvEYpPod

Job Description Protis is seeking a motivated Help Desk/Field Technician to join our growing support team in Austin. This early-career position (1-2 years of experience) offers hands-on experience in a dynamic multi-client managed services environment where you'll provide both remote and on-site technical support to professional service firms across Central Texas. Your responsibilities will include: • responding to help desk tickets via phone and remote tools,, • troubleshooting hardware, software, networking, printing, file shares, and operating systems (Windows 10/11 and Mac), • supporting mobile devices (iOS and Android),, • performing field installations and network deployments at client sites, • configuring and maintaining PC hardware and peripheral devices, • managing RMA processing, • maintaining accurate documentation in our ticketing system. We're looking for candidates with: • strong knowledge of Windows and Mac operating systems, • hands-on PC hardware experience,, • understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi), • proficiency with Microsoft Office Suite, • familiarity with remote support tools (e.g. TeamViewer, AnyDesk),, • excellent customer service and communication skills, • valid driver's license, • reliable transportation for on-site visits. An Associate's degree in Computer Networking, Network Security, or related field from institutions like Austin Community College (ACC) or Texas State Technical College (TSTC) are strongly preferred. This position offers: • a competitive salary of $52,000-$58,000 based on experience and skills, • 100% paid employee health insurance, • PTO, • mileage reimbursement, • professional development support including certification reimbursement,, • a clear career advancement path working alongside experienced IT professionals in a collaborative team environment.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.