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Job Description It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. J ob Tit le : Patient Care Advocate Job Location: Remote Eligible Locations: Candidates must reside in one of the listed counties to be considered for this role. • Florida: Brevard County, Broward County, Palm Beach, • Georgia: Sumter County, Jefferson County, Rockdale County, Fulton County, Douglas County, Decalb Count, Bulloch County, Newton Countu and Cherokee County, • Ohio: Miami County, Mahoning County, Trumbull County, • Texas: Tarrant County, Dallas County, Harris County, Travis County and Williamson County, • Mississip: Forrect County, Hinds County and Lee County, • Alabama: Autauga County, Montgomery County, • Arkansas: Desha County, • Maryland: Baltimore County, • Pennsylvania: Elk County, • South Carolina: Dorchester County and York County About Us: We are a dedicated team focused on improving access to affordable prescription medications for patients. By partnering with insurance companies, healthcare providers, and pharmacies, we work to reduce the financial burden of medications, ensuring that patients can access the treatments they need without excessive costs. Role Overview: As a key member of our team, you will help patients navigate our Prescription Payment Plan. This involves working closely with patients, insurance providers, healthcare professionals, and pharmacies to ensure seamless enrollment, eligibility verification, cost-sharing, and prescription fulfillment. What You'll Do: • Patient Enrollment & Eligibility : Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility., • Prescription Coverage : Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications., • Cost-Sharing & Payment : Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable., • Prescription Fulfillment : Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount., • Refills & Continued Use : Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility., • Program Renewal & Updates : Guide patients through annual renewals and inform them about any updates to the program or medication formulary. What We're Looking For: • Experience in healthcare, insurance, or customer service (experience with prescription assistance programs is a plus), • Strong attention to detail and ability to navigate complex processes, • Excellent communication skills for working with patients, healthcare providers, and pharmacies, • A genuine passion for helping others and making a positive impact on their healthcare access, • The ability to work efficiently and collaboratively within a team environment S ucce ss Factors for Working from Home • Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise., • Ergonomics : A comfortable desk and chair setup that allows for the proper installation of necessary equipment., • Reliable Internet Connection : Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream., • Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions., • Tech-Savvy : Comfort with technology and ability to learn new systems quickly., • Self-motivation & Independence : Ability to stay productive and manage your time effectively in a remote environment., • Communication Skills : Strong verbal and written communication skills, especially in a virtual setting., • Adaptability : Ability to adapt to changing technologies and procedures while working remotely. C ompe nsation & Perks • Hourly Pay : $15 per hour, • Company-Provided Equipment: All necessary equipment will be provided., • Comprehensive Benefits : Full health insurance package including medical, dental, and vision coverage., • Cell Phone Benefits : $25/month per line for unlimited phone, text, and data (restrictions may apply)., • Generous Referral Program : Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts., • Comprehensive Training : Paid training to ensure you are fully prepared for success., • Career Growth : Opportunities for career advancement and professional development within a leading healthcare provider., • Work-from-Home Convenience : Save time, and money, and reduce your environmental footprint., • Inclusive Culture : We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: • Reduced out-of-pocket costs for patients through effective cost-sharing and copay assistance, • Timely and accurate processing of prescription claims and approvals, • High patient satisfaction with the program's support and streamlined experience, • Compliance with program requirements and monitoring of patient eligibility for ongoing assistance Why Join Us? • Be part of a team that makes a real difference in patients' lives by reducing the cost of necessary medications, • Opportunity for professional growth in the healthcare and insurance sectors, • Competitive compensation and benefits package, • A collaborative, supportive, and innovative work culture Ready to Make an Impact? Join us in making prescription medications more affordable and accessible for those who need them most. If you're ready to help make a difference, we'd love to hear from you! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job DescriptionWhy should I Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code. The impact you will have As part of our exciting growth, our global Renewals Team is seeking a new team member to join us in the Live Music Capital of the World. You will play a key role in supporting customer retention and business growth for our LATAM & North America customers. You will work in a dynamic, fast-paced environment, collaborating closely with the teams across the Go-To-Market organisation, to ensure a smooth renewal process and deliver excellent service to our valued customers.What you will do daily: • Oversee the complete renewal process for existing contracts, proactively engaging with customers within a 90- 120 day window leading up to their contract expiration., • Prepare and deliver accurate renewal quotes and proposals to customers, ensuring all terms meet both customer expectations and company policies., • Collaborate closely with GTM teams, especially Sales and Customer Success, to craft and execute effective renewal strategies. This involves proactively engaging customers aligned with Account Managers to discuss renewals and identifying at-risk accounts., • Manage the end-to-end administrative process, from initial quoting through to deal closure. Support contract processes and works closely with the Deal Desk., • Identify and flag upsell and cross-sell opportunities, effectively handing them over to the Sales team., • Maintain a high success rate both on time to close and close won ratio for subscription renewals, • Maintain and improve forecasting accuracy for renewals, providing regular reports to management., • Categorize effectively churn reasons, to ensure reporting accuracy. Share customer feedback and insights., • Actively participate in process improvements, identifying efficiencies and implementing best practices., • Keep Salesforce and other CRM tools up-to-date with accurate renewal data.The experience you will need:, • Proven experience in a similar role, within the software industry., • Fluent in both written and spoken English and Spanish, ideally Portuguese., • Proactive with a customer-focused mindset., • Ensures accuracy and thoroughness in all tasks., • Strong relationship-building and communication skills., • Dedication to producing precise, reliable, and professional outcomes., • Adept at managing and excelling in fast-paced, international environments., • Knowledge of Salesforce or a similar CRM.Benefits of Working with Sonar:, • Flexible comprehensive employee benefit package., • We encourage usage of our robust time-off allocations. You will receive 23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities., • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company., • Monthly catered events, and team events.Why you will love it here: • Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.• We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!• We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).• We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them. We prioritize Diversity, Equity, and Inclusion: At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures. We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date. Please note that applications submitted through agencies or third-party recruiters will not be considered.

Job DescriptionThe Tier 1 Agent serves as the first point of contact for all IT-related inquiries and incidents through the OneStop Help Desk. The agent provides initial troubleshooting, incident resolution for routine issues, and ensures accurate logging, routing, and escalation of tickets as needed. This role is critical to maintaining high levels of customer satisfaction and timely IT service delivery across headquarters, regional offices, and field staff. Key Responsibilities · Customer Support & Incident Handling • Answer incoming calls, emails, and OneStop self-service tickets from end users., • Provide first call resolution for common issues, including password resets, account unlocks, basic connectivity support, printer configuration, and application login issues., • Deliver “white glove” support to VIPs, meeting the required SLA (1-hour response, 1 business day resolution).· Ticket Management, • Log, track, and update all incidents and service requests in ServiceNow, ensuring compliance with agency ticketing SOPs., • Document all work notes and resolutions; close tickets upon completion or document “no user response” per policy., • Escalate unresolved issues to Tier 2 in accordance with the approved escalation matrix.· Knowledge & Process Management, • Use and contribute to agency’s internal knowledge base, incorporating feedback from Tier 2/3 teams., • Follow scripts, SOPs, and ServiceNow workflows for consistent ticket handling., • Create problem tickets when trends emerge and alert Tier 2 staff and COR.· Service Levels & Reporting, • Meet or exceed SLA performance metrics, including average speed to answer, abandon rate, first-level resolution rate, and customer satisfaction targets, • Participate in periodic training when new hardware, software, or procedures are introduced., • High School Diploma (minimum); Associate’s degree or IT-related coursework preferred., • 1–2 years of prior IT help desk, call center, or desktop support experience.· Technical Skills:, • Familiarity with Windows OS, Microsoft 365 applications, VPN and remote connectivity tools., • Knowledge of ServiceNow (or similar ITSM tools) strongly preferred.· Certifications (Preferred):, • CompTIA A+ or HDI Desktop Support Technician., • ITIL v3/v4 Foundation is desirable.· Soft Skills:, • Strong customer service orientation, communication, and troubleshooting ability., • Ability to follow scripts and procedures consistently while documenting accurately.Other Requirements, • Must pass background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance u2R7cfyIPT

Job Description Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business—whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in? Why would you love this job? Redis is seeking a full-time Senior Commercial Counsel, to join our dynamic superstar Legal team. This is a remote position, but may also be a hybrid position based near our Austin, TX office. As a Senior Commercial Counsel, you will be a critical member of our Commercial Legal team, supporting Redis' global Sales and Procurement teams with enterprise software licensing, SaaS agreements, and strategic commercial partnerships. You'll lead commercial and legal discussions with internal stakeholders, customers, and suppliers to ensure optimal deal structuring and risk management across our commercial agreements. You'll report directly to our AGC, Global Head of Commercial Legal. We're looking for someone with a proactive mindset, high integrity, sound judgment, strong business acumen, excellent communication skills, and the ability to operate and thrive in a fast paced environment under tight deadlines. If you have sound and practical business judgment and can provide business-oriented, practical Legal advice on commercial transactions, then this is the perfect challenge for you. What you'll do: • Lead contract negotiations for all contractual matters, including SaaS purchases, hardware purchases, real estate leases, insurance, contractors, and other supplier requests (including DPAs)., • Drive complex deal closure by reviewing, advising, and negotiating a variety of sales agreements, including enterprise commercial licenses (SaaS and On-Prem), data processing agreements (GDPR, CCPA), professional services, channel partner, non-disclosure, and strategic commercial partnerships., • Partner cross-functionally with business teams such as procurement, sales, deal desk, finance, and security to accelerate transaction closure and optimize deal terms., • Lead process optimization and related policies for contracts through the use of AI and other automation tools to increase efficiency and reduce cycle times., • Identify and resolve Legal and regulatory issues related to commercial contracts., • Help maintain and improve templates, including improving commercial contracting playbooks in collaboration with other Legal team members, • Draft and negotiate amendments for existing agreements, as needed., • Support inbound software and SaaS agreements, by drafting, negotiating and executing a variety of supply chain/procurement related contracts and amendments. What will you need to have? • JD from an ABA accredited university, and admission to the State Bar where you are located, • 6+ years of progressive experience working specifically on software licensing and SaaS agreements (law firm and/or in-house)., • Demonstrated experience with AI-based tools for enhanced redlining and legal research., • Proven ability to work independently with minimal guidance on moderate to highly complex problems while contributing successfully to cross-functional teams impacted., • Deep knowledge in your own discipline, basic understanding of related disciplines, and may lead projects or act as a resource for colleagues., • Excellent organizational skills, ability to manage high-volume deal flow, follow through and meet deadlines., • Prior in-house experience preferred, particularly at a high-growth technology company, • Undergraduate degree in a business or technology field You are expected to work in our Austin office 4 days per week. The estimated gross base annual salary range for this role is $178,700 – $198,578 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate's work location, qualifications, experience, and competencies. Base annual salary is one component of Redis' total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. #LI-AB1 As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to . All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Job DescriptionJoin Aledade's mission to transform healthcare delivery as a Practice Support Specialist, where your technical expertise directly empowers medical practices to provide better patient care. In this role, you'll serve as the go-to problem solver for complex technical challenges, becoming a trusted expert that healthcare providers rely on when they need solutions that work. You'll dive deep into sophisticated healthcare technology systems, mastering the intricacies of our platform while tackling varied, challenging issues that require real analytical thinking. Every day brings new technical puzzles to solve, from troubleshooting intricate data flows to resolving connectivity challenges that keep practices running smoothly. This isn't your typical help desk role. You'll develop specialized expertise in healthcare data standards, work independently on complex problems, and directly impact how medical practices operate. When you solve a challenging technical issue, you're not just fixing software; you're helping healthcare providers spend more time with their patients instead of wrestling with technology. Your technical skills will genuinely make a difference in supporting practices that are working to improve patient outcomes every day. Candidates should be comfortable working remotely/work from home anywhere within the US.Primary Duties: • Assist customers with chat issues that are beyond analyst scope., • Troubleshoot tickets that require in-depth technical assistance, • Handle multiple support issues simultaneously, • Escalate issues to the next level support to reduce resolution times, • Determine correct diagnosis (root cause of issues) and correctional procedures, • Troubleshoot or administer troubleshoot of connectivity issues that require assistance from Foundation team: SFTP and VPN connection issues, • Triage vendor reported issues, • Escalate issues to interface vendors, • Own and execute tasks that are part of a project in an initiative with supervision and direction from the initiative owner.Minimum Qualifications:, • Minimum of four year’s experience in troubleshooting Application issues in healthcare settings., • Demonstrate competency in HL7 SIU and/or ADT, HIPAA X12 837, or CCDA (understand basic structure of the files & translate it against the specs), • Experience using SQL, • Experience working with SFTP and VPN connectivity, • Demonstrate ability in time management, self task prioritization, proactive approach in resolving issues, attention to details., • Demonstrate excellent problem solving skills., • Demonstrate ability to communicate with stakeholders in clear and concise manner, including upward communication, • Bachelor Degree in Health Informatics, Information Technology, or related fields, 4+ years experience working in the interoperability field, troubleshooting healthcare application/data issues, or demonstrating combined competencies.Preferred KSA's:

Job DescriptionAbout Us: Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service. Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization. Product Offering: Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include: Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.Tokenization: Securely stores and manages payment data with a universal tokenization service.Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.Payment Vault: A secure storage solution for sensitive payment information.Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security. About the Role: In Revenue Operations, we succeed when our analysts do more than pull reports. We need people who connect the dots, spot issues before they become problems, and bring solutions forward. The Revenue Operations Analyst will play a key role in strengthening our GTM engine by maintaining data integrity, supporting sales and marketing teams, and surfacing insights that influence decisions at the leadership level. This role is hands-on with Salesforce and other GTM tools, and it requires a proactive mindset. Top performers in this role are curious, not afraid to voice what they see, and consistently push beyond what was asked to improve how we operate. You’ll be part of a team that doesn’t just measure performance; we shape it. You’ll have direct exposure to senior leadership, the ability to influence how we scale, and the chance to grow into owning full GTM initiatives. We value initiative, honest problem-solving, and collaboration, and invest in helping our team advance in their careers.Responsibilities: • Sales & Marketing Operations, • Build and maintain dashboards that give GTM leaders actionable insights, not just numbers., • Partner with Sales Leadership on pipeline reporting, quota attainment analysis, and territory assignments., • Support forecasting and productivity analysis to drive better decisions., • Use tools like Gong to highlight what drives rep effectiveness and where coaching is needed., • Data & Process Optimization, • Own Salesforce and GTM data integrity, staying on top of org health., • Anticipate and fix data/process bottlenecks before they slow the business., • Partner with Marketing Ops to ensure smooth lead handoff and conversion., • Compensation & Deal Desk, • Administer and manage commissions and incentive plans with accuracy., • Partner with Finance and Sales Leadership on modeling and monthly payout calculations., • Identify improvements to comp structures that align performance with strategy., • Support deal structuring, pricing approvals, and collaboration with Legal and Finance to streamline approval workflows while helping Sales move quickly.Requirements:, • Bachelor’s degree in Business, Finance, Economics, or related field., • 3+ years in Revenue Ops, Sales Ops, or a similar analytical role., • Strong Salesforce skills (admin-level knowledge a plus)., • Advanced Excel/Sheets and BI tools (Looker, Tableau, Power BI)., • Familiarity with Gong or similar tools; bonus if you’ve touched Apollo, Pardot, or LinkedIn Sales Navigator., • Comfortable translating business requirements into data-driven solutions., • Self-starter who’s proactive, detail-oriented, and thrives in a fast-paced environment.We Offer Our US-Based Employees:, • Competitive salary + Equity, • Outstanding Medical and Dental benefits, including 100% employer-paid options, • Company-paid Life and Disability insurance, • Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA), • Open Paid Time Off policy + 12 weeks of paid leave for new parents, • Matching 401(k) plan (5% up to $5,000 yearly), • $1,000 annual professional development stipend, • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement, • Access to company-paid professional coaching service, • Visits to HQ in Durham, North Carolina for remote employeesWe champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here. #LI-AE1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Interplanetary Help Desk produces benefit concerts for nonprofits in Austin. We help great causes raise money, while supporting music venues and musicians. We need you to secure high-value sponsorships, brand partnerships, and philanthropic support. Your primary focus will be large corporations, with additional outreach to foundations and individuals capable of giving $25,000 or more. This is a revenue-generating role where you'll build and manage a robust pipeline of prospects, crafting compelling sponsorship and visibility opportunities that align partner objectives with our mission, creating greater value for both organizations. You bring a strategic approach to brand alignment and audience engagement and are able to translate visibility, values, and reach into meaningful packages that elevate our sponsors’ presence while advancing a social impact mission. You know how to communicate brand benefits like exposure, goodwill, and community connection, and you're energized by helping partners see the why behind the partnership. You're a passionate relationship builder who knows that success in sponsorship and advertising sales isn’t just about making the ask— it’s about building trust, creating alignment, and generating momentum. You’re just as energized by preparing a colleague, executive, or board member to lead the conversation as you are by managing it yourself. You show up with a low-ego, high-impact mindset, always focused on what best serves the mission and strengthens the connection. This is an inside sales role, on the phone with no travel and local prospects. The team will support you with sales content, relationships, and participating in pitches as needed. Much of the sale is done via email and social media, so excellent written selling skills are a must. We’re using Salesforce to manage the process. We have a mission-driven product, a respectful work environment, and a sales process that deeply values relationships. Making a sale is never more important than making a friend. Your job • Identify and engage potential sponsors and brand partners aligned with our mission and make contact with them., • Understand partner objectives—their brand goals, target audiences, and challenges— and build deep, long-term, empathetic relationships., • Master our messaging and storytelling. Internalize our mission and the impact we create for nonprofit partners, local music venues, musicians, and the broader community. Ensure partners understand how their investment in Interplanetary Help Desk aligns their brand with Austin’s cultural identity and community spirit., • Manage outreach, negotiation, and closing of partnership deals. Build and maintain a pipeline of 100 active accounts, moving prospects through every stage with discipline and care., • Meet or exceed a monthly revenue quota., • Develop and track key performance indicators (KPIs) that matter to sponsors so we can clearly communicate the visibility, alignment, and impact they receive through partnership., • Proven experience in BtoB sales or large-donor nonprofit fundraising. Strong background in new business development, lead generation, and client management., • Excellent communicator and strong writer. You're comfortable and articulate with senior-level executives in person, on the phone, and in email/social media.You understand how to position brand value., • Relationship-building skills. Sociable, caring, engaging, and approachable person who can build meaningful relationships., • Relentless perseverance and tenacity. You're a committed, driven winner with grit. You can hit the phones all day long, brush off rejection, and stick with it because you know that what you're selling is truly meaningful., • Meticulous attention to detail. Database hygiene and detailed note-taking are expected of everyone., • Mission-driven. Passionate about doing work that has a meaningful impact on society. Show deep commitment at a personal level to the people we serve, the work we do, and our team., • Positive attitude. Cheerful-but-driven, great teammate, enjoys winning as a team, enthusiastic, good humor, adaptable, and raises the energy level in a room. Some important details This is an in-person job in Austin, 50% in the office. Our work is very local and hands-on. It’s mostly daytime in the office, but everyone will support our concerts in the evening at local music venues. No remote options. How to get this job: Submit an application at interplanetary.org. We want to see a great cover letter, resume, and anything else that shows us how you write, think, and work. Show us what you've done and how you can do it for us. Include samples of your work. Compensation: This is a nonprofit startup with limited benefits and mid-range salaries. As we grow we plan to elevate compensation and provide comprehensive benefits. What we do Interplanetary Help Desk produces benefit concerts for nonprofits. We help nonprofits raise money, while supporting music venues and musicians. We’re a 501(c)(3) nonprofit. Our model is simple: We produce a benefit concert and the nonprofit partner sells the tickets. The venue manages the show. We cover the cost through sponsorships. The nonprofit keeps all the ticket revenue (yes, ALL the ticket revenue). The Big Idea: What if there was a way to raise money for nonprofits that is more fun, less work, and gets everyone dancing? Nonprofits can reach big groups of supporters— but fundraisers are high risk and lots of work. Music venues are great at hosting concerts— but they need help with marketing and generating reliable revenue. Sponsors want to support local causes and artists— but they need a more efficient way to support small groups. We bring them together. Everyone wins. What it's like to work with us We’re building a high-performing, intense, high-energy workplace that lets you do astonishingly good work every day. And we balance it with healthy work policies that send us home, on time, to our families and personal lives. We don't know it all, but we're figuring it out together and having a great time doing it. You'll like our team. We only work with people we like, people who care, and people devoted to the cause. There are no office politics, whiners, slackers, or jerks. (We also reject customers and partners that don't treat our employees well.) We are dedicated and driven— and you'll enjoy spending your days with us. Powered by JazzHR kn3gd2zgIX

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Years of Experience: 2 years of experience Education Requirements:Bachelor’s degree in IT, Computer Science, or related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers. Position Description: Supports the escalation of tickets from Tier 1 for advanced troubleshooting. Analyze recurring issues to identify potential areas for improvement within systems or processes. Manages documenting incidents, updating knowledge bases, and collaborating with other technical teams. Responsibilities: • Advanced troubleshooting, • Performing installations and upgrades Required Skills: • Bachelor’s degree in IT, Computer Science, or related discipline or four additional years of experience if no degree, • Public trust security clearance Preferred Skills Soft Skills: • Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail., • Team Work: Able to enthuse and maintain project interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way., • Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills., • Quantitative Management: Ability to determine process measures and track to determine process effectiveness and efficiency., • Problem Solving:. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions. SES provides a competitive salary and the following benefits: • Medical, • Dental, • Vision, • AD&D, • STD, • LTD, • Company paid Life Insurance, • 401k with employer contribution, • Paid Time Off, • Pet Insurance

Job DescriptionThe Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria, VA) and regional offices (Austin, TX; Tempe, AZ). Tier 2 Agents handle escalated incidents from Tier 1, resolve hardware/software issues that require desk-side intervention, and ensure timely service delivery per Service Level Agreements (SLAs). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident Resolution & Escalation • Provide desk-side troubleshooting and resolution of escalated tickets, including workstation hardware, operating systems, VPN, remote connectivity, printers, and peripheral devices., • Resolve complex application support issues (e.g., Microsoft 365, ServiceNow, enterprise business apps)., • Escalate unresolved issues to Tier 3, documenting all steps and maintaining clear communication with end users.· On-Site Presence, • Maintain a dedicated full-time presence at headquarters in Alexandria., • Ensure minimum on-site coverage of one FTE three (3) days per week at both Austin, TX and Tempe, AZ regional offices., • Deliver VIP/“white glove” support for executives and senior leadership, including on-site event or travel support when needed.· Hardware/Software Support, • Install, configure, and maintain laptops, desktops, mobile devices, and related hardware., • Provide support for software rollouts, updates, and patching in collaboration with engineering teams., • Ensure compliance with agency security policies and configuration standards.· Knowledge Management & Documentation, • Update and maintain troubleshooting knowledge articles in ServiceNow., • Document recurring issues and contribute to problem management activities., • Provide feedback to Tier 1 agents to reduce escalations and improve first-call resolution rates.· Service Level & Customer Support, • Meet SLA targets for response and resolution, ensuring excellent customer satisfaction., • Support continuity of coverage during leave, surge events, or special projects., • Associate’s degree or higher in IT-related field preferred., • 3–5 years of IT support experience, with at least 2 years in a desk-side / Tier 2 support role.· Technical Skills:, • Strong troubleshooting skills with Windows 10/11, Microsoft 365, VPN, Active Directory, and mobile device management., • Familiarity with ServiceNow (or similar ITSM ticketing platforms)., • Knowledge of imaging, patching, and endpoint security tools.· Certifications (Preferred):, • CompTIA A+, Network+, or Security+., • ITIL v3/v4 Foundations., • HDI Desktop Support Technician (preferred).· Soft Skills:, • Strong communication and customer service orientation., • Ability to work independently on-site, while coordinating with Tier 1 and Tier 3 teams., • Professional demeanor when supporting executives and VIPs.Other Requirements, • Must pass background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance JxRvEYpPod

Job Description Sales Director - Sponsorships Interplanetary Help Desk produces benefit concerts for nonprofits in Austin. We help great causes raise money, while supporting music venues and musicians. We need you to secure high-value sponsorships and brand partnerships. This is a revenue-generating role where you'll build and manage a robust pipeline of prospects, crafting compelling sponsorship opportunities that align partner objectives with our mission, creating greater value for both organizations. You know how to communicate brand benefits like exposure, goodwill, and community connection. You're a passionate relationship builder who knows that success in sponsorship and advertising sales isn’t just about making the ask— it’s about building trust, creating alignment, and generating momentum. You show up with a low-ego, high-impact mindset, always focused on what best serves the mission and strengthens the connection. This is an inside sales role, on the phone with no travel and local prospects. The team will support you with sales content, relationships, and participating in pitches as needed. Much of the sale is done via email and social media, so excellent written selling skills are a must. We’re using Salesforce to manage the process. We have a mission-driven product, a respectful work environment, and a sales process that deeply values relationships. Making a sale is never more important than making a friend. Your job • Identify and engage potential sponsors and brand partners aligned with our mission and make contact with them., • Understand partner objectives—their brand goals, target audiences, and challenges— and build deep, long-term, empathetic relationships., • Master our messaging and storytelling. Internalize our mission and the impact we create for nonprofit partners, local music venues, musicians, and the broader community., • Manage outreach, negotiation, and closing of partnership deals. Build and maintain a pipeline of 100 active accounts, moving prospects through every stage with discipline and care., • Meet or exceed a monthly revenue quota., • Develop and track key performance indicators (KPIs) that matter to sponsors so we can clearly communicate the visibility, alignment, and impact they receive through partnership., • Proven experience in BtoB sales or large-donor nonprofit fundraising. Strong background in new business development, lead generation, and client management., • Excellent communicator and strong writer. You're comfortable and articulate with senior-level executives in person, on the phone, and in email/social media.You understand how to position brand value., • Relationship-building skills. Sociable, caring, engaging, and approachable person who can build meaningful relationships., • Relentless perseverance and tenacity. You're a committed, driven winner with grit. You can hit the phones all day long, brush off rejection, and stick with it because you know that what you're selling is truly meaningful., • Meticulous attention to detail. Database hygiene and detailed note-taking are expected of everyone., • Mission-driven. Passionate about doing work that has a meaningful impact on society. Show deep commitment at a personal level to the people we serve, the work we do, and our team. This is an in-person job in Austin, 50% in the office. Our work is very local and hands-on. It’s mostly daytime in the office, but everyone will support our concerts in the evening at local music venues. No remote options. How to get this job: Submit an application at interplanetary.org. We want to see a great cover letter, resume, and anything else that shows us how you write, think, and work. Show us what you've done and how you can do it for us. Include samples of your work. Compensation: This is a nonprofit startup with limited benefits and mid-range salaries. As we grow we plan to elevate compensation and provide comprehensive benefits. What we do Interplanetary Help Desk produces benefit concerts for nonprofits. We help nonprofits raise money, while supporting music venues and musicians. We’re a 501(c)(3) nonprofit. Our model is simple: We produce a benefit concert and the nonprofit partner sells the tickets. The venue manages the show. We cover the cost through sponsorships. The nonprofit keeps all the ticket revenue (yes, ALL the ticket revenue). The Big Idea: What if there was a way to raise money for nonprofits that is more fun, less work, and gets everyone dancing? Nonprofits can reach big groups of supporters— but fundraisers are high risk and lots of work. Music venues are great at hosting concerts— but they need help with marketing and generating reliable revenue. Sponsors want to support local causes and artists— but they need a more efficient way to support small groups. We bring them together. Everyone wins. What it's like to work with us We’re building a high-performing, intense, high-energy workplace that lets you do astonishingly good work every day. And we balance it with healthy work policies that send us home, on time, to our families and personal lives. We don't know it all, but we're figuring it out together and having a great time doing it. You'll like our team. We only work with people we like, people who care, and people devoted to the cause. There are no office politics, whiners, slackers, or jerks. (We also reject customers and partners that don't treat our employees well.) We are dedicated and driven— and you'll enjoy spending your days with us. Powered by JazzHR QzWU9Supes

Job DescriptionJOB RESPONSIBILITIES:In this role, you will be responsible for various tasks as outlined below. The order of the duties listed does not represent their importance or the percentage of time dedicated to each duty. • Manage Help Desk requests, providing frontline support for all issues regarding end-user computing., • Install and configure all end-user Windows desktops and laptops and maintain current corporate standards through repair and upgrade., • Administer and maintain user accounts, security groups, and access permissions in Microsoft Active Directory, ensuring accurate provisioning, deprovisioning, and compliance with organization policies., • Install and configure desktops, laptops, printers, and other end-user equipment using current corporate standards., • Install and configure end-user software using current corporate standards., • Includes installation of new software releases and system upgrades, evaluation, and installation of patches., • Support and maintain IT policies and procedures to ensure industry and company compliance is upheld., • Submit PO requisitions for equipment as needed., • Manage and maintain IT inventory, ensuring accurate tracking, timely updates and proper documentation of all hardware and software assets., • On-call and weekend hours may be required.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skills, and/or abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions., • Fast learner with strong technical aptitude, attention to detail and follow-up skills, • Strong analytical and problem-solving skills (essential), • Professional, courteous, friendly demeanor and exceptional customer service skills, • Ability to work in an extremely fast-paced environment with varying duties assignedEDUCATION & EXPERIENCE:, • Bachelor's degree in applicable field of study preferred or equivalent combination of education, certification, and job experience may be considered., • Minimum of two (2) years of relevant experience preferred, • Preferred combination of CompTIA A+, Network +, Security +, or Microsoft Certifications., • Experience with remote support tools and basic networking concepts., • Familiarity with IT service management tools and ticketing systems., • Working knowledge of Active Directory, Office 365, and endpoint security practices., • Strong Knowledge of Windows desktop environments, hardware troubleshooting, user account management, and software installation.

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Work closely with your team to maintain high performance and efficiency.

Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, an

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United graduates are employed and/or enrolled in postsecondary e

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth. Ensure compliance with safety and company policies.

Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, an

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Year Up United is

Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth. Ensure compliance with safety and company policies.

Ten (10) years of progressively responsible IT experience, with sensitivity and commitment to business problem solving. The IT Solutions Architect will also need to be business-oriented and results-focused, helping the college to enhance its operations through the implementation of technical solutio

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Work closely with your team to maintain high performance and efficiency.

Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical support experience Minimum 1 year chat support experience Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software C

We’re looking for a Netflix IT Help Desk Technician to provide tech support to employees. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential. Work closely with your team to maintain high performance and efficiency.

Collaborate with other IT team members to develop or improve the IT service desks knowledge base as well as IT policies and procedures. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. Duties and responsibilities can change depending on business needs.

Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary rol

This is an excellent opportunity to supplement your income if you are a help desk support or anyone seeking a flexible part time remote work at home job. Help desk support experience is not compulsory. Flexibility to take part in discussions in person or remote online.

Agility: Experience driving scalability in fast-paced, high-growth environments, along with a solid understanding of Agile frameworks with the ability to develop and maintain frameworks and processes that provide clear visibility and transparency of the IT-customer service roadmap and priorities to

Other duties include manage daily responsibilities with a focus on quality and efficiency, assist with organizing, stocking, and general upkeep, follow safety procedures and company policies, gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, al

Experience with remote desktop tools, ticketing systems, and ITSM platforms (e. The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. The Tier 2 Specialis

Running regular checks on network and data security Identifying and acting on opportunities to improve and update software and systems Developing and implementing IT policy and best practice guides for the organisation Designing training programs and workshops for staff Conducting regular system aud

They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country, by Vet 50 as Fastest Growing Vete

Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Hands-on expertise with Cisco and Palo Alto technologies, including VPNs, IPsec, and remote access. From software engineers who command the latest AI technology to business d

As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. Duties and responsibilities can change depending on business needs.

Five (5) years in a management position that included responsibilities for shared services, security, privacy, and/or compliance within a customer-facing digital organization in a private, public, government or military environment. As a Senior Manager of Digital IT Shared Services, you will have th

Plans, monitors, and appraises job results. Initiates, coordinates, and enforces systems, policies, and procedures. Develops personal growth opportunities.

We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military

Computer/IT Job Duties: Setting up hardware and installing and configure software and drivers. Monitoring and maintaining computer systems and networks.

Medical Insurance Dental Insurance Vision Insurance Life Insurance Short Term & Long-Term Disability 401k Retirement Savings Plan with Company Match Paid Holidays Paid Time Off (PTO) Tuition and Professional Development Assistance Parking/Travel Reimbursement (metropolitan areas) Powered by Jazz

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. Duties and responsibilities can change depending on business needs.

We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age,

Army offers a variety of possibilities for to discover your true potential – whether you are looking to gain technical expertise, travel the world, or serve your community, the Army’s unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Comprehens

The Solutions Architect works as part of a multi-specialist team to ensure that the ZOLL technology and architecture strategy are implemented while bolstering security in the area that they support to transform business capabilities and enable the next generation digital services. All qualified appl

Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We've partnered with industry-leaders in almost e

The Public Utility Regulatory Act imposes certain restrictions on PUCT employees' investments, professional activities, and relationships with public utilities, with some limited exceptions. What unites us is our dedication to serving the public and our commitment to protecting customers, fostering