Trabajos it help desk remote en Rochester, NYCrear alertas

Job DescriptionAre you a detail-driven troubleshooter and systems thinker who thrives on accuracy, solving complex technical challenges and working with new technology? If you enjoy both managing systems and helping people, this role was built for you. Why You’ll Love Working Here At SimuTec...

Record events and problems and their resolution in logs Qualifications Proven experience as a deployment technician or other customer support role Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issu

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. We are committed to a collaborative, inclusive environment that encourages a...

Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by cus

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Set up, configure, and deploy desktop and laptop workstations, monitors, and...