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Job DescriptionDescription: Who We Are: Veteran Benefits Guide (VBG) was founded by a former United States Marine with the goal of ensuring that Veterans receive accurate disability benefits in a timely manner. Since it was founded, VBG has guided more than 35,000 Veterans through the complicated Veteran Affairs (VA) disability claims process. As a company founded by a Veteran and staffed by many Veterans and families of Veterans, VBG is committed to advocating for policies that protect the rights and interests of former service members. What We Are Looking For: Veteran Benefits Guide (VBG) is seeking a Senior System Administrator to join our growing IT team. In this pivotal role, you will bridge Support Services, DevOps, and IT Security to deliver secure, efficient, and resilient IT operations across multi-site environments. You will lead the architecture, implementation, and maintenance of hybrid infrastructure spanning on-premises systems, SaaS platforms, and cloud environments, while driving automation, compliance, and innovation across the enterprise. This is a high-impact role for a strategic technologist who can thrive at the intersection of infrastructure, security, and DevOps. Requirements: Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Support Services & End-User Experience · Serve as the Tier 3 escalation point for Help Desk, owning complex troubleshooting and resolution across multi-site operations. · Define, track, and report SLA/KPI metrics (system uptime, incident resolution time, user satisfaction). · Mentor Support Services staff and cross-train San Diego users for basic IT support functions. Infrastructure & Cloud Operations · Install, configure, and maintain physical, virtual, and cloud-hosted systems, including servers, desktops, laptops, firewalls, switches, routers, access points, and VPNs. · Administer and optimize Windows Server, Windows 10/11, Linux, and other enterprise operating systems. · Manage VMware, Hyper-V, AWS, Azure environments with a focus on cost efficiency and scalability. · Implement and manage Infrastructure as Code (IaC) using Terraform, CloudFormation, or equivalent. Own network infrastructure: · Unifi Dream Machine SE, Giga Switches, and APs for LAN/Wi-Fi. · RapidScale VeloCloud with FortiGate EMS for SD-WAN, VPN, and secure remote access. DevOps & Automation · Collaborate with DevOps teams to integrate infrastructure into CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps). · Deploy and manage containerized workloads using Docker and Kubernetes. · Automate configuration, patching, and deployment with Ansible, Intune (Windows & Android), JAMF (Mac/iOS), and scripting (PowerShell, Bash, Python). · Support application release processes through environment preparation, infrastructure readiness, and rollback planning. Security & Compliance · Partner with the Security Team to design and implement Zero Trust Architecture and micro-segmentation strategies. · Integrate and maintain EDR/SIEM solutions (Wazuh, Microsoft Defender, Splunk, Datadog) for proactive threat detection and response. · Ensure compliance with NIST, CIS v8, ISO 27001, SOC 2 standards. · Lead vulnerability remediation efforts and coordinate penetration testing follow-up. · Maintain role-based access controls (RBAC) and identity governance with Azure AD/Entra ID. · Support physical security by maintaining Alarm.com door access control and office cameras in coordination with Facilities. Disaster Recovery & Business Continuity · Implement and validate backups for cloud and on-premises workloads, ensuring compliance with the IT Disaster Recovery Plan. · Manage cloud-to-cloud SaaS backups (Barracuda for Microsoft 365, OWN for Salesforce). · Participate in Business Continuity exercises and maintain documentation for multi-site recovery. Observability & Monitoring · Integrate systems with modern observability platforms (Datadog, New Relic) to ensure proactive issue detection. · Leverage Down Detector and external monitors for vendor outage visibility. · Develop automated remediation workflows for recurring incidents. Documentation & Asset Management · Maintain up-to-date technical documentation, including diagrams, SOPs, and knowledge base articles in Confluence and SharePoint. · Manage hardware/software inventory and lifecycle using Snipe-IT and Smartsheet. Communication & Collaboration · Ensure reliable communication through Microsoft Teams, RingCentral, and Zoom. · Collaborate with internal stakeholders (Support, DevOps, Security, Engineering, Product, and Data teams) to align IT services with business needs Qualifications or Competencies: · 5+ years in system administration, hybrid cloud management, and IT operations, with experience managing multi-site environments. Technical Expertise: · OS: Windows Server, Linux · Cloud: AWS, Azure · Virtualization: VMware, Hyper-V · Networking: Unifi (UDM SE, switches, APs), FortiGate SD-WAN/VPN · Automation: Intune, JAMF, Ansible, Terraform, CloudFormation, scripting (PowerShell, Bash, Python) · DevOps: CI/CD (GitHub Actions, Jenkins, Azure DevOps), Docker, Kubernetes · Security: Wazuh, Microsoft Defender, Barracuda, Zero Trust, compliance frameworks · Backups: Barracuda (M365), OWN (Salesforce), Box Soft Skills: Strong problem-solving ability, cross-team collaboration, and effective communication. Preferred Certifications: · CompTIA Security+, AWS SysOps Administrator, AWS DevOps Engineer, MCSA, CISSP, Kubernetes Administrator (CKA). Education and Previous Work Experience: · Bachelor’s degree preferred (Engineering, Computer Science, Information Systems major preferred) or equivalent experience. Why Join Us At Veteran Benefits Guide, you’ll play a critical role in securing and advancing IT systems that support our mission to serve U.S. Veterans. You’ll be part of a collaborative, fast-paced team environment where innovation and reliability matter. EEOC: Veteran Benefits Guide (VBG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), genetic characteristic, sexual orientation, registered domestic partner status, age, military or veteran status, hair style or hair texture, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.

Job DescriptionSalary: Total OTE $160k-$175k About BayWa r.e. BayWa r.e. Solar Systems LLC (BayWa r.e.) is a solar supply partner providing panels, racking, inverters, energy storage, and eBOS components to local, independent solar installers. We deliver a differentiated experience for customers and vendor partners through expert logistics and innovative solutions. Our mission is to be the preferred solar and energy storage partner, and our vision is to drive stable, long-term adoption of renewable energy. We offer best-in-class products, dedicated support, and services that help installation companies work smarter and grow faster. Here, people come first their ideas, collaboration, and commitment power our mission. Want to get to know us better? Check out our e-magazine,Solar Review. JOB PURPOSE: The Sales Manager has an important mission to ensure their region achieves healthy performance in revenue and gross profit, and to attract, develop and retain a high performing outside regional sales team. They will do this by driving sales activities, proactively leading the sales team, submitting monthly sales forecasts, reviewing market analysis and implementing targeted sales strategies in the Southwest Region. This role is also responsible for new account development and expanding existing account wallet share within the distribution sales channel as we gear up for growth. The Sales Manager is natural leader who is responsible for developing a high performing sales team by providing leadership, coaching and mentoring to their regional team on their professional development, sales effectiveness and efficiency. KEY ACCOUNTABILITIES: • Sales Team Performance (30%), • Sales Strategy (30%), • Team Development (30%), • Sales Process Improvement (10%) COMPENSATION AND BENEFITS: We strive to offer progressive benefits to our employees. We believe that our employees and our culture are the foundation of the work that we do. • The total compensation range is an average of $160k -$175k per year. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set., • 401k with up to 5% Employer match, • Health Premium covered at 100% for individuals (for select plans), • Dental, Vision, Accident, Critical Illness, Group & Voluntary Life Insurance and AD&D, • Unlimited PTO, • 100% Paid family leave up to 12 weeks PRIMARY DUTIES AND RESPONSIBILITIES: • Performance:, • Lead and advance a culture of high performance and accountability, including implementation of sales methodologiesand trainingrelated topricing/margin, special pricing agreements (SPAs), order management, customer onboarding(includingsupply chain impact)andidentifying and presentingquality and efficiencyKPIs and related metrics., • Aim for high levels of quality, accuracy, and process consistency throughout the organization, including monitoring individual and group sales performance, sales campaigns, and specific organization initiatives., • Inform the organization and its leadership on sales performance through accurate and data driven monitoring, evaluation, reporting,forecasting,and planning., • Maintain key regional customer relationships alongside the sales team; being a resource, additional touch point, advocate, etc., • Regularly contact and build relationships with key manufacturer partners for new business generation, sales/customer support and SPAs., • Familiarity with top 15 accounts for your region; wallet share, MoM and YoY revenue, customer segments, active accounts and revenue mix by segment, residential vs commercial mix %, reseller mix, customer retention %, top 5 accounts by revenue each month, attainment to budget, • Regular in-person customer visits with sales team members and review of call/meeting logs to identify opportunities for growth and addressing obstacles internally with key internal stakeholders, • Prepare for and lead an engaging and inspiring weekly sales meeting to celebrate wins, share best practices and discuss important information and strategy with your team., • Prepare regional sales reports for weekly departmental and executive report outs, • Strategy:, • Define and/or implement a high-level vision of the organization and develop regional strategies to meet those goals. Activities include sales/product forecasting, historical analysis, market research, regional sales planning, business development, hiring, and individual/group goal setting., • Maintain awareness and knowledge of the SWOTs (strengths, weaknesses, opportunities and threats) in the regional market for BayWa r.e., our customers, vendors, other partners and the competition., • Create account pricing strategies that drive both revenue and profit., • Team Development:, • People Management, this includes weekly 1:1s, goal setting, upskilling of employees, providing or finding mentorship for growth opportunities and overseeing performance management., • Be the primary motivator, mentor and educator for the regional sales team. You are their role model and north star for what it means to be a successful salesperson at BayWa r.e., • Serve as the escalation path for Outside Sales Representatives (OSRs) and Regional Sales Managers (RSM) for problem solving, pricing, customer challenges and more while educating them on best practices and teaching them to fish., • Improve existing and develop new training resources and other tools., • Process Improvement:, • Embrace a strategic mindset of continuous improvement, quality issue identification, regional/organizational level process improvement with a variety of teams and stakeholders., • Implement best practices to deliver key results., • Leverage internal and external resources to build a highly functional team. All Other Duties as Assigned REQUIRED SKILLS AND ABILITIES: • Advanced understanding of sales performance metrics., • Exceptional organizational skills, and attention to detail., • Proficient in interpersonal, presentation, listening, and negotiation skills., • High level of critical and analytical thinking., • Excellent verbal and written communication skills., • Self-starter with excellent time management skills with a proven ability to prioritize and meet deadlines, adapt to changing schedules, and unpredictable events within a fast-paced environment., • Curious and creative thinker with a solutions-oriented, problem-solver mentality., • Strong and judicious decision-making skills., • Able to build relationships at all levels of the organization., • Excellent project management skills., • Demonstrated strong performance in analytical, innovative, and critical thinking, strategy and collaboration. EDUCATION and/or EXPERIENCE: • Minimum of 6 years experience in sales or sales management in the solar distribution industry., • Minimum of 3 years people management and leadership., • Demonstrated proficiency in managing analytically rigorous initiatives., • Demonstrated ability to overcome obstacles and deliver key financial results., • Demonstrated proficiency and deep understanding of CRMs (preferably NetSuite or Salesforce)., • Proficient in Microsoft Office Suite. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is: • Regularly required to sit, talk, use repetitive motion, type, and hear., • Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms., • Prolonged periods of sitting at a desk and working on a computer., • Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead. SUPERVISORY REQUIREMENTS: • Oversee day to day people management of OSRs (approximately a team size of 8-12), which includes weekly 1:1s, goal setting, upskilling of employees, providing or finding mentorship for growth opportunities and overseeing performance management TRAVEL REQUIREMENTS

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionSummaryThe Senior Engineer I – Mobility is responsible for the design, deployment, and administration of mobile device management (MDM) solutions, primarily using Jamf for Apple devices and Microsoft Intune for Windows and Android. This role ensures the secure and efficient management of mobile and macOS endpoints, aligning with enterprise security policies and compliance requirements. Additionally, this engineer acts as a subject matter expert (SME) in MDM and macOS management, leads technical projects, and provides mentorship to junior specialists. Visa Sponsorship AvailableNo Minimum RequirementsCombination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.Education: Bachelor’s Degree in Information Technology, Computer Science, or equivalent experience.Years of Experience: Minimum five (5) years of experience in endpoint management and desktop administration. -Advanced expertise with Jamf Pro for macOS and iOS device management.•Hands-on experience with Microsoft Intune for Windows and Android device management.•Strong knowledge of Apple Business Manager (ABM) and Google Enterprise Mobility Management (EMM).•Experience with mobile application deployment, compliance policies, and security configurations.•Familiarity with Zero Trust security models and conditional access policies.•Experience with Active Directory, Azure AD, and M365 endpoint security policies.•Basic scripting skills using PowerShell, Bash, or Python for automation.•Knowledge of networking fundamentals (VPN, Wi-Fi, DNS, DHCP, mobile networking protocols). Preferred Requirements•Experience managing enterprise-wide device enrollment, policy enforcement, and compliance reporting.•Familiarity with iOS/macOS imaging techniques and automated device enrollment (ADE).•Hands-on experience with Android Enterprise, or Google Workspace MDM.•Knowledge of enterprise security tools (e.g., CrowdStrike).•Ability to integrate mobile device management solutions with identity providers and security tools.•Experience using ServiceNow or JIRA for ITSM/ticketing systems.•Certifications such as jamf 300/400, microsoft 365 certified: endpoint administrator (MD-102) or ITIL Foundation. Job Duties•Manage and administer Jamf Pro and Microsoft Intune (Endpoint Manager) to enforce security, compliance, and automation policies for iOS, iPadOS, macOS, and Android devices.•Configure, deploy, and manage iPhones, iPads, MacBooks, and Android devices in a corporate environment.•implement automated provisioning for Apple Business Manager (ABM).•Optimize conditional access policies, device compliance settings, and app protection policies across managed devices.•Manage macOS devices using Jamf Pro, ensuring patch compliance, application packaging, and security enforcement.•Support co-management strategies for Intune and Jamf Pro, integrating macOS into enterprise environments.•Troubleshoot Mac authentication, network, and application issues in enterprise settings.•Enforce mobile device security policies, including encryption, endpoint protection, and access control.•Manage Zero Trust security models, identity-based access, and compliance policies.•Work with InfoSec teams to investigate security incidents and improve endpoint protection.•Develop automation scripts (PowerShell, Bash, Python) for device management tasks.•Implement automated patching, policy enforcement, and device compliance reporting.•Optimize software distribution, OS updates, and remote support workflows.•Lead enterprise-wide mobile device and endpoint management projects.•Research and implement new MDM features, automation tools, and security enhancements.•Develop best practices and standard operating procedures (SOPs) for mobile device management.•Act as a subject matter expert (SME) for mobile endpoint management.•Provide mentorship and training to junior specialists on Intune, Jamf, and mobile security best practices.•Develop and maintain knowledge base articles, documentation, and training materials.•Work closely with Security, Networking, Identity & Access Management, and Help Desk teams to resolve endpoint issues.•Act as a tier-3 escalation point for mobile device and macOS-related issues.•Support IT audits, compliance assessments, and risk mitigation initiatives.•Other duties as assigned. Physical RequirementsThe Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Office/IT - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 50 lbs. May be required to work various shifts/days in a 24 hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role. Essential Services ProviderAllegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order. EEO StatementWe welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/VeteranFor more information, see We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Reports to: IT Support Manager Pay Rate: 40,000 – 50,000 Annually Duties and Responsibilities * Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. * Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications * Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned * First level identification and escalation of Major Incidents using the approved IT escalation processes * Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT * Assist in creating knowledgebase articles, checklists, FAQs and End User training. * Follow all standard service desk policies and procedures. * Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment * Willingness to learn industry specific and proprietary management systems * Perform network administration functions, user account permissions, Active Directory changes * Follow up with clients to ensure resolution is complete and satisfactory * Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures * Collaborate with peers to form technical solutions * Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company * Additional responsibilities as assigned * Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies * Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. * Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of all Windows server and desktop operating systems * Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange * Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration * Ability to provide remote desktop support to customers. * Ability to use remote support tools like VNC, LogMeIn, RDP, etc. * Ability to multi-task and maintain good communication is a must * Solid organizational skills and be strong attention to detail. * Excellent written and oral communication skills. * Excellent problem analysis and solving skills. * The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. * Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. * Must be able to learn quickly and be very self-sufficient with limited training required. * Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. * Self-starter, dependable and accurate in completing tasks with strong attention to detail. * Demonstrated ability to multi-task and work independently with minimal supervision. * Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. * Independent, self-starting attitude with the willingness to share knowledge. * Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues. * Ability to function effectively in a fast-paced environment Desired Skills & Experience * 2-4-year degree in a Technical field * Minimum of 1 year in the hospitality industry * IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP. * Understanding of basic ITIL principals preferred. * Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. * Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. * Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. * Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. * Knowledge of Active Directory and application-based user account management.

Job Description The IT Support Technician is responsible for providing day-to-day technical support across the company’s corporate office and multiple site locations. This includes provisioning and configuring hardware, supporting network connectivity, managing user accounts, and performing routine maintenance to ensure a secure and efficient technology environment. This is a hands-on role ideal for someone with strong troubleshooting skills, excellent customer service, and the ability to travel between sites to support operations. Key Responsibilities • Provision, configure, and deploy new computers, monitors, and peripheral equipment., • Set up and maintain internet connections and network devices across various locations., • Assign and manage company email accounts, passwords, and user permissions., • Perform routine system updates, software installations, and security patches., • Respond to help desk tickets and support requests in a timely and professional manner., • Troubleshoot and resolve hardware, software, and connectivity issues for end users., • Maintain accurate records of assets, configurations, and technical documentation., • Coordinate with third-party vendors or ISPs as needed for installations or support., • 1–3 years of IT support experience in a business environment., • Strong knowledge of Windows OS, Microsoft Office, and cloud-based tools (e.g., Microsoft 365)., • Basic networking knowledge (IP addressing, routers, modems, Wi-Fi setup)., • Experience with provisioning tools and remote desktop/support platforms., • Excellent problem-solving and interpersonal skills., • Ability to lift and install equipment, and to travel to field locations when needed. Preferred Qualifications • Experience supporting multi-site operations, such as retail, hospitality, or service centers., • Familiarity with IT asset management tools or ticketing systems., • A+ or CompTIA Network+ Certification (not required, but helpful).

Job Description Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Junior System Administrator to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on! What makes Les Olson different? Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states. We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do. "Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families. We offer: • Paid Time Off, • Sick Days, • Paid Holidays, • 401k match + Pension, • Full Medical, Dental & Vision + HSA, • Mental health care coverage, • Life Insurance, • 4 or more years Information Technology work experience, experience in System Administration, Help Desk Support or an IT Installation Team preferred, • Team-oriented, strong communicator, • Excellent customer-facing interaction, • Certification or equivalent work experience or ability to get certification within 1 year:, • CompTIA Security + (or equivalent), • CompTIA Server + (or equivalent), • VMWare VCP-DCV, • MS Azure Admin AZ-104 (or equivalent), • Basic knowledge and some hands-on experience with Windows Server and Active Directory., • Ability to add/remove OUs, Users, Groups, Computers, • Ability to create basic GPOs, • Basic knowledge and hands-on experience troubleshooting, patching, and administering virtual machines in VMware or Hyper-V, • Knowledge and ability to install and implement hardware or software RAID configurations, • Knowledge of troubleshooting process and procedures (in relation to the OSI model), • Associate knowledge of Microsoft O365 products, • Associate knowledge of Google G-Suite, • Associate Knowledge of Azure Active Directory, • Associate knowledge of Azure or AWS virtual environments, • Associate knowledge of LAN, WAN, VLAN, and VPN network technologies, • Associate knowledge of Backup systems (ex: Datto, Veeam, StorageCraft), • Associate knowledge of Network Storage device (SAN and NAS), • Associate knowledge of end-point security applications (anti-virus solutions), • Associate knowledge of PowerShell is a huge plus! Preferred skill, • Associate knowledge of Linux or Apple iOS is a huge plus! Preferred skill, • Maintain essential customer managed IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and backups devices, • Troubleshoot, configure, and deploy Windows Server 2012/2016/2019/2022 to suit customer needs, • Administer MS Office 365, Google G-Suite or other 3rd party e-mail providers, • Administer VMware and Hyper-V virtualization instances to include virtual machines, • Administer Active Directory and Group Policy in Windows Server OS, • Troubleshoot basic server roles and features (File, Print, Web, DHCP, DNS, Domain Control Servers), • Troubleshoot, update and/or modify Azure configurations to include Azure AD, • Troubleshoot basic TCP/IP, DHCP, DNS protocol issues, • Troubleshoot, and install RAID configurations based on customer needs and requirements, • Troubleshoot, configure physical server hardware to ensure optimal performance and usability, • Build physical servers to include installing drives, memory and processors and other accessories, • Interact with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; keeping communication lines open and effective, • Manage small to medium sized projects with minimum assistance from higher level engineers, • Act as a Tier 2 escalation point for the resolution of complex issues and incidents that exceed Tier 1 skills or require higher level attention, • Escalate tickets that exceed skill level to a Tier 3 in a timely manner to meet internal SLA requirements, • Provide on-call support as part of a scheduled rotation with other team members (this program is voluntary until such time that sufficient volunteers are not available), • Respond to incidents or service requests via phone, chat, E-mail or ticketing system., • Use expeditious resolution strategies to improve customer service, perception, and satisfaction, • Exercise sound judgement and creativity to prioritize outstanding support requests or incidents Schedule: Monday - Friday 8:00AM - 5:00 PM With opportunities to volunteer for on-call rotation Visit our website: lesolson.com Job Posted by ApplicantPro

Job Description About Us: Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services. About the Role: The Tier 1 Support Analyst is the first point of contact for clients and provides troubleshooting support in areas including: hardware, application support, networking, network printing, audio/video and telephony (VoIP), Active Directory, Windows Server Operating Systems, and VMWare. Tier 1s handle the bulk of help desk tickets for their team and are the first to assist users over the phone. It is paramount that this role is passionate about providing quality support for end users, follows proper SOPs, and is tenacious in finding solutions. Location: Remote Schedule: Sunday - Thursday 9:00 am – 6:00 pm PST Hourly Rate: $18 - $20 per hour Bonus: This position is eligible for monthly bonuses Benefits: • Health, dental, and vision insurance, • 401K + employer match, • Paid time off and holidays, • Opportunities for career growth and development, • Formal and structured mentorship, • Provide prompt and appropriate support to clients experiencing technical issues via phone, email, or ticketing system., • Troubleshoot and resolve common technical issues related to hardware, software, network connectivity, and peripherals., • Assist with basic software installations, updates, and patches., • Support client onboardings by creating new user accounts and spin up their VMs., • Intake, work, and manage support tickets in AutoTask ticketing system, ensuring issues are addressed and resolved promptly., • Identify complex issues that cannot be resolved at the Tier 1 level and escalate, while ensuring smooth communication with the client and appropriate hand-off., • Maintain clear and accurate documentation of troubleshooting steps, solutions, and client interactions for future reference., • Provide timely updates to clients on ticket status and resolution progress. Maintain a positive, professional attitude during all client interactions., • High School diploma or equivalent (Degree preferred), • 1-2 Years of IT, Help Desk and/or MSP experience, • Required Certifications: O365 Fundamentals and Azure Fundamentals, • Preferred Certifications: VMware Certified Associate (VCA) and CompTIA A+, • Excellent inter-personal skills; as good with people as you are with computers, • Experience providing phone support; with strong awareness of positive phone etiquette, • Experience working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets), • Experience with basic networking including wireless, wired, security and basic design We are aligned through our core values and seek employees that embody these: • Service – we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction., • CWC – this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do., • Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations., • Efficiency – we maximize output and minimize wasted time, effort, and resources., • Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence., • Reliability – we consistency delivery on promises, follow through on commitments, and are dependable in all situations. Powered by JazzHR be3sdsvLey

As aSupervisor, Helpdesk-Service Desktop working remotely in the US, you’ll be a part of bringing humanity to business. As aSupervisor, Helpdesk-Service Desktop working remotely in the US, you’ll be a part of bringing humanity to business. TTEC is proud to be an equal opportunity employer where

Minimum of three (3) years of experience in a help desk or technical support role, with at least two (2) years in a supervisory or managerial position. Possess extensive knowledge of help desk software, ticketing systems, operating systems, productivity software, and common business applications. Fa

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information

Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. This means that employees and the Bank may

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information

The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. Work closely w

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information

This position requires an earned Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) in Computer Science, Information Systems, Business Administration, Higher Education Admin

A remote work environment that is compliant with cybersecurity and other company workplace policies. Software experience, experience with eMARs, EHRs or other healthcare-related technologies is preferred. Strong problem-solving capabilities.

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). Complex providers may include, but are not limited to large i

Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the A

IT, such as helpdesk or other desktop user support. As a part of our IT Helpdesk team, you'll be the first point of contact for our clients' technical needs. Strong communication skills, with the ability to collaborate effectively with both technical and non-technical audiences.

Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Army offers a variety of possibilities for to discover your true potential – whether you are looking to gain technical expertise, travel the world, or serve your community, the

High School diploma or equivalent (Degree preferred) 1-2 Years of IT, Help Desk and/or MSP experience Required Certifications: O365 Fundamentals and Azure Fundamentals Preferred Certifications: VMware Certified Associate (VCA) and CompTIA A+ Excellent inter-personal skills; a

Providing PE equity buyers with a broad continuum of advisory integration and divestiture program management services to support mergers, acquisitions, carve-outs, investment and financing structures, disposition alternatives and post-transaction activities. The M&A IT team focuses on those I&am

This position requires an earned Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and a minimum of six (6) years of related professional experience with at least four (4)

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Competence and sensitivity in working with individuals who are highly diverse regarding many facets of identity, including but not limited to gender, ethnicity, nationality, sexual orientation, ability, income, level of educational attainment, and religion. The Libraries extends its commitment to di

Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Qualified applicants with criminal histories, including arrest

Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation. Ability to work independently and collaboratively in an on-site, high-security environment. This position is on-site at a secure facility in the Spring Valley area of Southwest Las Vegas.

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Be enrolled in at least 6 credits and meet additional eligibility requirements of the Silver State Regents Ser

Friendly, helpful, and patient with customers. Previous experience in customer service or hospitality is a plus, but not required. Support the team with day-to-day travel service tasks.

Ability to work effectively with diverse populations. Work status may affect eligibility for some benefits). IT Technician Instructor Company Benefits.

Experience with provisioning tools and remote desktop/support platforms. This is a hands-on role ideal for someone with strong troubleshooting skills, excellent customer service, and the ability to travel between sites to support operations. Familiarity with IT asset management tools or ticketing sy

Army offers a variety of possibilities for to discover your true potential – whether you are looking to gain technical expertise, travel the world, or serve your community, the Army’s unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Comprehens

Schedule: Monday - Friday 8:00-5:00 PST with 24/7 on call availability Benefits: Health, dental, and vision insurance 401K + employer match Paid time off and holidays Opportunities for career growth and development Training and certification support Es

Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the A

All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law. All qualified applicants

A remote work environment that is compliant with cybersecurity and other company workplace policies. Software experience, experience with eMARs, EHRs or other healthcare-related technologies is preferred. Excellent verbal and written communication skills.

Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army’s unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Comprehensiv

Puneet Rawal, the Chief Information Officer for Credit One Bank, explains why an IT professional should join his team by bringing up one word repeatedly: Growth, with a capital G. Provide solution conceptual design to projects based on architecture standards, assertions/guidelines, and usage pattern

Army offers a variety of possibilities for to discover your true potential – whether you are looking to gain technical expertise, travel the world, or serve your community, the Army’s unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Comprehens

In this role, you will assist clients with reservations, answer questions about travel options, and provide helpful information to ensure a smooth and enjoyable travel experience—all from the comfort of your home. Friendly, helpful, and patient with customers. Previous experience in customer servi

Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. This means that employees and the Bank may