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Epic Patient Access Analyst will be responsible for building and testing implementations, and optimization of the module. He/she must be a subject matter expert in the following Epic Patient Access core modules: Cadence, Grand Central and Prelude. Job Responsibilities: • Provides application, workflow build and process expertise through knowledge sharing, guidance and training., • Provides support, analysis, configuration, development, testing and implementation services for multiple applications with users, technologies and complexities., • Identify system optimization and enhancement opportunities and collaborate with users, vendors and other IT analysts in order to design and implement effective solutions, • Performs work that is complex and cross functional in nature., • Analyzes, develops, tests and implements solutions while adhering to change control and testing methodologies and all other related documentation standards., • Communicate with stakeholders from requirements to implementation. Resolve application issues and escalate complex ones as needed., • Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Required Education: BS Degree Experience: Requires at least 1+ years of related experience: EPIC Cadence, Grand Central and/or Prelude proficiency/certification required Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K – $120K

Title: Customer Service Rep Location: Port Washington NY (Remote) Duration: 90 day to start with Shift: 8am – 5pm Details: We are seeking tech support candidates for our customer. We lean more towards candidates with technical skills related to electrical issues and the ability to communicate troubleshooting steps. We prefer applicants who have relevant knowledge or experience, whether from previous roles in IT support or first-level help desk positions. Additionally, customer service experience is highly desired, whether face-to-face or over the phone, so candidates should be comfortable communicating in writing. GENERAL FUNCTION The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Client’s products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business. MAJOR DUTIES AND RESPONSIBILITIES Answers incoming calls and processes orders. Resolves customer complaints, troubleshoots issues to determine best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Client’s Customer Service standards. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability. Takes inbound phone calls for up-to 90% of assigned shift. Performs all other duties as assigned. BASIC QUALIFICATIONS • High school diploma, • 1+ year(s) of experience working in customer service, hospitality or call center environment, • Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice, • Strong verbal and written communication skills, • Demonstrated listening and comprehension skills, • A clear team player with strong interpersonal skills, • Ability to maintain composure when dealing with difficult customer situations, • Excellent time management skills – must be able to prioritize tasks efficiently, • Strong PC skills including MS Office; Word and Excel, • Ability to navigate information systems and internet PREFERRED QUALIFICATIONS • Higher education degree, • Previous experience using SAP, • Previous experience in the optical industry, full knowledge of Client's optical products and a strong command of the industry language, • Bilingual French

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

Responsibilities Provide system administration, troubleshooting, and Help Desk support for local and remote users; maintain user accounts, permissions, and email configurations; manage new hire provisioning and offboarding. Additionally, they will ensure timely customer resolutions and collaborate w

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

QUALIFICATIONS: At least 2 years of providing desktop support in a corporate environment Experience with the following applications: MS Office Suite, Anti-Virus Adobe software Respond to telephone calls, emails, and personnel requests for technical support. DESKTOP SUPPORT SPECIALIST One of our glob

Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly. Periodic travel to other Firm offices is required, along with additional travel for office buildouts and expansions. The position also requires flexibili

Responsibilities: Opening tickets for technology incidents reported by TAB staff and tracking all reported incidents Managing user requests for access, reports, analysis and updates to software applications supporting TAB business units and its operations Investigating reported issues with hardware

A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this po

Project Overview: To support the daily activities of the Desktop Support computing systems including the implementation, maintenance, enhancement, and documentation of desktop Operating Systems applications and hardware; to promote procedures and standards and disseminate information to the user com

TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles. Ensure system stability and compliance with relevant regulations and security standards. Ensure compliance with IT policies and pr

ISERIES 3 to 5 years’ experience with Infor XA, with hands-on experience in: Customer Order Management (COM) Material Requirements Planning (MRP) Procurement Inventory Management (IM) Finance modules Advanced planning and scheduling tools In-depth knowledge of XA data models Troubleshooting system

To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Bring your energy to the role of Netflix IT Help Desk Technic

Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great

We are seeking an experienced healthcare IT leader to serve as Interim Director of Clinical Systems & Informatics, with oversight of Meditech Client/Server, Athena One, and Clinical Informatics initiatives. Excellent communication skills, with ability to work effectively across clinical, operational

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opp

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information

At King Tech we are leading provider of IT Services, we are looking to add to our help desk team to provider level 1 and level 2 help desk support to expand client base. Qualities the best IT Help Desk candidates possess:. Ability to work with different types of software and applications, troublesho

Additional Details: If candidate is a great fit the manager will convert to FTE admin assistant. Handle a busy front desk, and check in and greet visitors to the office.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. Duties and responsibilities can change depending on business needs.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to

Clearance Required: Active Secret with the ability to obtain and hold DEA suitability. Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and o

Clearance Required: Active Secret with the ability to obtain and hold DEA suitability. Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and o

Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, incl

Extensive experience in IT with strong knowledge of Capital Markets including Fixed Income Products (FX, Cash, Derivatives)Solid Supervisory / Management / team leadership experience in technology support of Capital Markets trading and related functions. Senior It Manager Capital Markets Front Offi

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to

TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles. Ensure compliance with IT policies and procedures, including data security and privacy. Ensure system stability and compliance wit

Role - IT Help Desk Location - Brooklyn, New York Full Time Pay rate - $55k - $60k + Benefits Bilingual - Fluent in English and Mandarin - "Proficiency in Mandarin is preferred as the successful candidate will be required to communicate with business partners in China. As an E

ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gen

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medi

In addition, the Company is committed to providing equal employment opportunities to qualified individuals with disabilities, including employees affected by pregnancy. Familiarity with ticketing systems, ITSM tools, performance monitoring software, and project management/process improvement experie

As an IT Manager at Beyond Identity, you will have a two-fold strategic mandate: to manage the internal IT needs of a global, remote company and to serve as a key strategic partner to the product team. Foster a positive culture in line with Beyond Identity values. Beyond Identity is revolutionizing

We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. Provide technical support for end-user desktop. Thorough knowledge of Microsoft 365, MS Office Suite, and Windows

As the Director of IT, you will develop and manage a team of skilled IT professionals, fostering strong and positive relationships with in-office and remote employees, while supporting their technological needs. Manage IT asset life cycle initiatives and develop governance models for operational and

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid

Other duties include respond promptly to inquiries and resolve basic issues, adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, provide excellent service to customers and team membe

A career within Delivering Deal Value will provide you with the opportunity to help clients achieve maximum value on their deal transactions by solving transformational and other complex challenges. Integrating/separating IT tends to be the most complex part of these deals and requires out of the bo

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opp

IT Help Desk and ensure employees receive professional, efficient technical support. Maintain confidentiality and data security in all operations. Manage and evaluate Help Desk team performance.

Service Desk Operations Managers, including Assistant Directors, are also responsible for the development of staff within the unit, ensuring that protocol and procedures are followed and aligned with the unit, agency, and city's needs. Note: This position requires the ability to be flexible with sch

The Trade Desk is an equal opportunity corporation and does not discriminate on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to a

We’re looking for an experienced Level 3 IT Support Technician to provide advanced desktop, server, and network support while managing Microsoft 365, including SharePoint administration. This role requires strong technical skills, problem-solving ability, and excellent customer service. Manage and

Running regular checks on network and data security Identifying and acting on opportunities to improve and update software and systems Developing and implementing IT policy and best practice guides for the organisation Designing training programs and workshops for staff Conducting regular system aud

BENEFITS 401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance L&R Distributors provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, n

Were looking for an experienced Level 3 IT Support Technician to provide advanced desktop, server, and network support while managing Microsoft 365, including SharePoint administration. Manage and customize SharePoint sites, permissions, and document libraries. Troubleshoot network issues (DNS, DHCP

This role may include: Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic, and business advantages afloat and ashore Driving interoperability with joint, allied, and coalition partners Building professional excellence through education, tra