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Job Description Network Administrator Company Overview: Belt Power LLC is a full-service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the processing, manufacturing, and material handling industry. We place an emphasis on providing quality, value-added components; as well as local service capabilities to support our customers’ needs. Our product line ranges from all types of conveyor belting, conveying equipment and components, belting accessories, hose and fitting products, plastics, gasket, and power transmission products. Job Summary: The Network Administrator at Belt Power, LLC, will manage and support our organization's IT infrastructure. This role combines traditional help desk responsibilities with advanced server and device management. The ideal candidate will ensure seamless operations across our network, server environments, and end-user devices, while driving continuous improvement in system reliability and security. Responsibilities: End-User Support & Help Desk • Collaborate with users, vendors, and management to assess and address computing needs., • Provide technical support for Windows, macOS, and mobile devices., • Install and configure desktops, laptops, docking stations, monitors, and peripherals., • Assist remote users with troubleshooting and technical issues., • Configure domains and servers to manage user accounts and profiles., • Manage databases across multiple platforms and ensure data integrity., • Oversee backup systems, security protocols, and user support tools., • Monitor network performance and implement improvements as needed., • Perform server backups, patching, and OS upgrades., • Administer NinjaOne for endpoint management and monitoring., • Install, configure, and maintain applications on end-user devices., • Apply ITIL practices to incident, problem, and change management processes., • Maintain accurate configuration management data (CMDB) for IT assets and services., • Participate in root cause analysis and post-incident reviews., • Support service level agreements (SLAs) and key performance indicators (KPIs) for IT operations., • Proven experience in network administration, help desk support, and server management., • Strong knowledge of Windows Server, Active Directory, and macOS environments., • Familiarity with ITIL framework, and service management tools., • Familiarity with NinjaOne or similar RMM tools., • ITIL Foundation or higher, • CompTIA Network+, • Microsoft Certified: Azure Administrator Associate The Network Administrator may lift and / or move up to 50 pounds and will require manual dexterity and strength in arms and feet to manipulate equipment controls. Tools, and other items used to make adjustments and/or minor maintenance. Will use hands, arms, back, and shoulders to handle, installs, position, move items, and manipulate other objects. Could be in a sitting, standing, bending, kneeling, or sitting position for long periods of time. Work Environment: While performing the duties of this position, the Network Administrator will be regularly exposed to working near moving and mechanical parts and equipment. The noise level in the work environment can be loud. Position Type and Expected Hours of Work: This is a full-time position in office, shop, and at the customer site. Typical workdays and hours are Monday through Friday, 8am to 5pm. Occasional travel, overnight, overtime hours, and weekend work may be required. Pay Range: $65,000 - $80,000 a year

Job DescriptionDescription: Job Title: Account Manager Department: Sales Reports To: Vice President, Account Management Employment Type: Full-Time, Salary Exempt, Remote Compensation: OTE $72k-$108k About AccuSourceHR: AccuSourceHR™ workforce solutions is a full-service employment screening organization with headquarters in Phoenix, Arizona. Since its inception in 1999, AccuSourceHR™ has been committed to continuously promoting a balance between affording innovative technology resources and providing high-quality, consistent, US-based client care. This objective is reinforced with the belief every client is unique and deserves a customized program of quality background and drug screening solutions to meet their specific organizational goals. As a PBSA-accredited provider, AccuSourceHR™ strives to ensure every client is confident in their program and views our team as an extension of their organization’s human resources, security, and risk mitigation teams. AccuSourceHR™ is equally dedicated to fostering a positive employee experience ensuring our team members feel valued, supported, and empowered in their roles. Our company culture is built on collaboration, continuous learning, and commitment to excellence, which we believe directly enhances the quality of service we provide to our clients. Core Value Summary: As an AccuSourceHR staff member it is important that you embrace our company core values. • Customer Obsessed: We believe that if we provide a great product and create a great customer experience at a fair price, that every customer can be a customer for life. A core part of our DNA is to be obsessed with providing an outstanding customer experience every day., • Collaboration: We openly share ideas, skills, and experiences to solve problems, improve performance, and help team members. AccuSourceHR staff works together to make our business great; We create amazing customer experiences every time., • Innovation: We successfully implement new ideas that create value for our customers and stakeholders. Innovation starts with a new idea. It could be a plan for an improved product or service; It could be an updated method for streamlining our operations., • Passionate: We have intense enthusiasm and excitement for what we do for our customers, partners, and team members. Our passion for our work is often the difference between doing the work and doing the work exceptionally well., • Transparency: We share thoughts and opinions honestly and respectfully. Transparency promotes open communication and leads to forming healthy relationships by emphasizing being direct with people in our workplace., • Accountability: We show up and set out to accomplish the things we said we would do. We take personal responsibility for our work. We have trust in our teammates and know we can count on each other to get things done. Team members take responsibility for both their performance and business outcomes. Job Summary: The Account Manager is responsible for managing and growing assigned client accounts within AccuSourceHR’s mid-market space. This role requires a proactive approach to client retention, problem solving, and the ability to identify and create solution-based strategies to grow assigned portfolio accounts, creating predictable annual recurring revenue. Requirements: Key Responsibilities include but are not limited to: Client Account Management • Retention:, • Serves as primary managerial contact and provides general management of all assigned portfolio accounts., • Primarily responsible for the health and satisfaction of assigned customers. Owns identifying and creating risk mitigating strategies to reduce churn risk in conjunction with department leaders across all assigned portfolio accounts., • Works with a sense of urgency to respond to customer needs, concerns and escalations., • Partners with leadership and internal partners to achieve resolution across all client projects / strategic initiatives., • Develops partnerships with customers to align their needs with our abilities and strives to support their critical business initiatives., • Identifies the client landscape by developing multi-level relationships and meeting with key decision makers regularly to ensure we are satisfactorily meeting their unique needs, • Oversees and executes quarterly and annual account business reviews for each assigned portfolio client (as defined in individual client SLA) targeted at understanding the client’s critical business initiatives and clearly offers solutions to complex business challenges., • Partners with customer service, identifies, and follows up on all managed account customer complaints, concerns or issues through to successful resolution. Reduces outreach to customer service through data analysis, client training, and offering solutions where available., • Ensures smooth, seamless on boarding of new customers or customer processes. Closely monitors order volume and cadence and proactively engages if volume is not consistent with forecasted volume / spend., • Expert knowledge of the SourceDirect proprietary system, including but not limited to, demonstration capabilities (end-users and candidates), understanding of workflows, system configuration / setup options; all aimed at providing best-in-class, • Exemplary knowledge of internal metrics/dashboards, including intimate knowledge of performance drivers, how to improve KPI’s and the impact on the customer, how to deliver a clear, concise consultative overview of the data, • Knowledgeable in all aspects of AccuSourceHR’s product offerings and able to upsell and cross-sell into assigned accounts. Continuously evaluates assigned accounts for additional sales, expansion, and referral opportunities., • Identifying opportunities to add additional services to further enhance customers scope, spend and overall risk., • Aligns industry-specific solutions to grow the business and ensure all aspects of the program are managed under AccuSourceHR., • Ability to upsell and cross-sell back into existing managed client base through benchmarking data and creating proposals / offerings that address client pain points., • Completes assigned sales reports and account management reports and related tasks in an accurate and timely manner., • Partners with sales team as needed in prospect demonstrations a trade show events., • Strong critical thinking skills and ability to problem-solve client request and needs., • Excellent follow up skills and communication management., • Assists with billing and collection efforts on managed accounts as needed., • Sets high expectations for goals and performance measures for meeting/exceeding individual assigned goals., • Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities in CRM (Salesforce)., • Demonstrates technical selling skills and product knowledge in all areas that allows effective web-based presentation of our online system., • Complete understanding of pricing and proposal models., • Adheres to all company policies, procedures and business ethics codes and ensures they are communicated and implemented within the team., • Maintains professional internal and external relationships that meet company core values., • Protects Company proprietary and confidential information in accordance with Company confidentiality policy and corporate information security policies and procedures., • Bachelor’s degree or equivalent experience, • Minimum of 1 year account management or other related sales experience, • Background and drug screening experience, • Occasional travel to onsite client meetings and departmental functions, • Proficient in MS Office Suite Software (Microsoft Word, Excel, Outlook, PowerPoint & SharePoint), • Excellent verbal and written communications, • Analytical thinking and data analysis skills, • Ability to multi-task and manage a variety of deadlines, • Knowledge of system integrations, • Excellent attention to detail, • Positive, cooperative work attitude and team player, • Medical (with company contribution), • HSA (with company contribution), • Dental (with company contribution), • Vision, • Employer paid Life Insurance and Long-Term Disability, • Short-Term Disability, • 401(k) (with company match), • Paid holidays, • Paid time off (PTO), • Sick Time, • Must have a dedicated and ergonomic workspace at home conducive to focused work., • Access to a stable and reliable high-speed internet connection., • Adequate lighting and minimal background noise to support professional video calls and meetings., • Ability to lift and carry up to 5 pounds occasionally, for tasks such as setting up a workstation or equipment. AccuSourceHR, Inc, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, gender identity, sexual orientation, status as a Vietnam-era, special disabled veteran or other veteran, or any other status or characteristic protected by applicable federal, state and/or local laws. AccuSourceHR, Inc. reserves the right to modify, interpret, or apply the job description as needed. This job description is for informational purposes only and should not be construed as an offer or guarantee of employment. Any offer of employment is conditional upon the successful completion of a background investigation and drug screening. By submitting your application for and/or accepting this position, you acknowledge and agree that, if selected, you will be required to electronically sign certain employment-related documents upon commencing your position. This may include, but is not limited to, the offer letter, employment agreement, and other necessary forms. This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this job description.

Job Description At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit to learn more. Process Specialist, Warehousing Role Summary: The Process Specialist, Warehousing plays an integral role in preparing teams for the change management process and driving the transformation and evolution of fundamental supply chain technology. This role will focus on the development of training material with partners, train Hubbers who work in TireHub Logistics Centers to learn new systems, and perform other operational readiness activities as needed to prepare local teams for WMS deployment. The Training Lead works with all project resources and impacted operations to build trust and consistent, productive lines of communication. Reporting to the Process Lead - Warehousing, this role works across physical operations and logical IT processes, to respond quickly to changing business needs & priorities by managing change and improving adoption of new processes. This role rapidly earns trust with both stakeholders and team members and work effectively with cross-functional teams, ultimately supporting the achievement of business objectives with a focus on efficiency, quality and safety. When you say YES to something bigger • Premium Free Hubber-Health Insurance, • TireHub funded Health Savings Account, • Additional benefit options including TireHub paid short/long term disability and life insurance benefits, • Paid vacation and holidays, • Parental leave programs, • Build your financial future with 401(k) including TireHub match, • Access to tire discounts, perks, and so much more! The individual must exhibit the following core TireHub commitments: · Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. · Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. · Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. · Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. Role Specifics: • Establishes and maintains relationships with business and technology stakeholders to drive product adoption and understanding through effective training programs., • Reviews functionality in product demos to ensure the value and quality of features., • Develops, documents, disseminates, and maintains comprehensive Standard Operating Procedures for WMS processes., • Partners with process owners, lead operators, or other stakeholders through training exercises to ensure a sound understanding of new processes and supporting technologies., • Leads any business or operational readiness task related to WMS process adoption, training or improvement (i.e. any advanced process alignment tasks that can be done to get closer to future state now)., • Serves as a super-user and cut-over agent during go-live; and floor support for end-users during WMS cutover and go-live support., • Leads communication efforts in the field to build positive momentum for the WMS program throughout its lifetime., • Analyzes existing workflows and identifies areas for improvement, recommending changes to minimize bottlenecks and streamline operations., • Facilitates cross-functional team meetings to ensure alignment on process improvement initiatives and gather input from various stakeholders., • Monitors the performance of implemented processes, using metrics and KPIs to assess process adoption and effectiveness & adjusts change management strategy as necessary., • Coordinates with the IT department to ensure that technology tools and systems are aligned with process requirements, optimizing software and hardware to support workflow enhancements., • Leads, motivates, influences and supports RDC/TLC teams within a time-sensitive and demanding environment., • Remains currrent on industry trends and best practices. Competencies: • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on safety and continuous improvement., • Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear., • Drives Results: Consistently achieving results, even under tough circumstances., • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives, • 5+ years of applicable work experience with a heavy focus on warehouse operations and warehouse management systems, • Experience leading diverse project teams with a proven track record., • Experience with KPI management, • Experience with Process improvement and an understanding of lean methodologies., • Training experience or implementation of new systems, technology, and tools., • BS/BA in Industrial Engineering, Process Management, Logistics, Business administration or related field preferred, • Proven track record of training program management, process improvement and operational excellence Knowledge, Skills, and Abilities: • Strong leadership and team-building skills, • Demonstrated people skills including influencing skills, listening, and the ability to communicate effectively to diverse groups., • Strong planning and organizational skills, including the ability to coordinate a variety of different projects and individuals and to adapt to unforeseen and unexpected requests or changes in priorities required., • Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions., • Excellent communication, problem-solving, and decision-making skills, • Highly analytical with a keen eye for detail This is a fast-paced and dynamic operating environment requiring commitment, high levels of energy, and an all-in attitude in a culture where we truly look out for, and care for, one another. The position typically works in a field warehouse setting but will occasionally spend time in an office environment, at a desk working on a computer. Note: This job description serves as a general overview of the typical responsibilities and qualifications for a Process Specialist, Warehousing position. Specific duties and requirements may vary depending on the organization, industry, and regional considerations. Location: This position is remote. Salary Range: $69,000 to $86,000 TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.

Job DescriptionDescription: We are looking for an awesome new member of our Dog Parent Support Team! "What is that?!", you may ask? Well, Dogtopia is the industry leader in dog daycare, and we are a multi-unit Dogtopia operator, with 8 existing locations throughout the Phoenix Valley and Tucson. This squad operates as the heart of our team, keeping relationships strong with both our Dog Parent clientele and our on-site daycare team members. We work in a collaborative, open office environment, in our headquarters in Midtown Phoenix, providing elevated customer service and support, answering questions, creatively solving problems, and communicating with a spirit of genuine care… oh, and we have fun while doing it (have your Spotify favs ready)! There will be a huge amount of career growth potential as we develop additional locations throughout Arizona and beyond. Successful candidates will: · Love dogs. Obviously. · Be naturally positive and optimistic. · Be proactive, have a strong work ethic, and love to raise the bar. · Be excited to help build a business from the ground up. · Be energetic and willing to go the extra mile to see the business & team succeed. · Be fiercely self-motivated and hungry for a chance to supercharge their career growth. · Be fiercely team-oriented and recognize that putting the team first is the only way to succeed. · Be on a lifelong quest to learn and improve. · Enjoy building emotional connections with dog-loving strangers. · Believe in Dogtopia’s purpose (keep reading). The Role Since we are an off-site team (i.e. not IN the daycares), we really value spending time on the phone building relationships with Dog Parents, helping with all things customer service, sales (preparing them to enroll their dogs into daycare), and light billing (setting up daycare plans, for example). We essentially act as a virtual “front desk,” tending to Dog Parents and enhancing their experience, so that our on-site teams can focus on giving the most exciting day ever to, you guessed it - the dogs! We all work together, as one big team :) The perfect person in this role will be excited about the benefits dog daycare offers to dogs and their parents, motivated and stoked to convert leads into daycare enrollees, conduct a variety of administrative tasks to support our fast-paced operation, and then to be a caring point of contact throughout the entire relationship, always looking for opportunities to do outside-of-the-box stuff for people and pups. Requirements: Key Skills Necessary: · Comfortable with technology and learning new programs. · Detail Oriented. When the safety of our dogs and teams is on the line, details matter. · Adaptable. We are still growing. That growth means that you can (and we hope you do) give feedback about what is working or not working well, and also pivoting as we adapt to changes and the needs of a growing business. · Strong communication skills. This works both ways. You will need to be able to communicate with multiple types of people over various mediums (phone, email, text) and also be able to understand incoming information from multiple sources. · Empathy. Every member of this team knows how to deliver a smile through the phone, and demonstrates a friendly, warm tone, understanding that when we are speaking to people about their dog(s), we are speaking to them about their family member(s). · Impeccable time and attendance Our Purpose Dogtopia is more than a business. Our reason for being (we call it our Noble Cause) is to enhance the joy of dog parenthood AND to enable dogs to positively change our world. This guides everything we do. We enhance the joy of dog parenthood by helping to create better canine citizens. Being a dog parent can be one of the most rewarding experiences life has to offer. Our purpose is to make that a reality for every dog parent who walks through our doors. Daycare enriches a dog’s life with a sense of purpose and a regular schedule of exercise, socialization, and education. This produces an endless list of “at-home” benefits to make being a dog parent less stressful and more joyful. We enable dogs to positively change our world through our direct support of three worthy causes: Service Dogs for Veterans, Youth Literacy Programs, and Employment Initiatives for Adults with Autism. Job Type: Full-time Compensation: $16per hour, plus light commission Hours: 35-40 hours/week, with availability to work weekends Location: 3rd Street & Indian School (this is not a remote role)

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Who is Nest Health? As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Founded in 2022 by Former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, Nest is the first-of-its-kind family-based, in-home, and virtual care model; this includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. Nest’s innovative model has resulted in partnerships, unlocking care for thousands of families across our markets. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion to families across the United States. What does it mean to be a part of a startup? Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect: * Role Breadth- Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilities * Learning opportunities- you will have the opportunity, at times, to function outside of your standard position and learn about new roles & areas * Fast Paced- Startups often must move faster than traditional large companies. This means you may be asked to cope with or advise on quick changes regarding systems or processes * Autonomy- You will need to be highly autonomous, as there is less structure and learning and development than at large orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are identified * Collaboration- With so many opportunities to build processes and improve how we deliver care to our patients, we rely heavily on one-another to communicate changes effectively to ensure seamless support across functions. This often requires this individual to give and receive feedback frequently and communicate challenges or opportunities effectively. What is the purpose of this role? The Outreach Specialists plays a vital role in advancing Nest Health's mission through proactive, relationship-based outreach and community engagement, this role ensures families gain access to comprehensive, in-home primary care services- removing barriers and building trust to help close the gap in healthcare access for underserved communities. What is the role? You will be the first point of contact for eligible member families, introducing them to Nest Health's whole-family, whole-person in-home care model and ensuring that the market meets or exceeds targets to sign up eligible families to receive primary care (PCP) services from Nest. You will outreach to eligible families via telephone, email, text, and in-person modalities, describing the benefits of choosing Nest Health as their PCP, answering questions and overcoming objections, and scheduling them for their first appointment. You will also build relationships with community partners who can help Nest Health connect with eligible family members. This position offers the opportunity for meaningful bonuses tied to individual and market productivity and performance. What will you do? * Conduct telephonic, email, text and in-person outreach to eligible families to schedule and ensure completion of their initial visits with the Nest Health clinical team * Use Nest Health's customer relations management tool to manage Nest Health eligibility lists and meet daily, weekly, and monthly targets for reaching and scheduling member families * Build and cultivate relationships with community agencies and influences to help improve access to eligible Nest families * Identify and execute innovative activation strategies to get eligible families to select Nest as their family primary care provider * Help build, refine, and leverage reporting and dashboards to meet activation/engagement targets; prioritize different outreach modalities to eligible families; and help Nest continually refine its outreach approaches and algorithms * Participate in the development and refinement of messaging, conversation guides, and FAQs to improve the effectiveness of Nest outreach * May work flexible or extended hours to accomplish business goals What do you bring to the Nest? * 2-5 years of related experience in a sales, direct marketing, or customer service role required * Bachelor's degree or equivalent experience preferred but not required * Experience working independently and successfully to hit ambitious sales targets preferred * Demonstrated team player who enjoys collaborating with others to meet shared goals * Entrepreneurial and creative problem solver * Engaging personality with active listening skills and ability to demonstrate empathy with people * Experience working in outreach, organizing, or coordinated campaigning * proficiency in the use of excel and/or CRM tools like Salesforce is a plus * Bilingual skills (esp Spanish) is a plus * Please note, this position will involve educating and encouraging vaccination against COVID-19 What is required (travel & physical requirements)? * This is a job that will spend time remote, in the office, and out in the field in the greater Mohave county * Prolonged periods sitting at a desk and working on a computer Nest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don't meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply. What does Nest bring to the table? We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as employer-sponsored health, dental, and life options, and generous PTO, and an all-of-you, inclusive approach to benefits: * Family- centric health support with access to Lyric’s comprehensive services for urgent care, behavioral health, psychology, and psychiatry for you and your entire family, including virtual veterinary care for your pets * Company supported Parental Leave for both primary/non-primary care givers with options for a tiered return to work, and eligibility to receive additional hours PTO for Prenatal Care and Backup Childcare * Receive reimbursement for work- related vehicle expenses, including commuting and travel costs, for staff who drive as part of their job responsibilities * Opportunity to receive up to $3,000/year Tuition Reimbursement to support your educational and professional development by covering a portion of costs relating to fees, course materials, or other related expenses * Employer sponsored short-term and long-term disability benefits to provide financial support in the event of illness or injury that prevents you from working * Enrollment in 401 (k) Retirement Plan through Human Interest to help save for your future with flexible contribution options Why choose Nest Health? Nest and its leaders have won multiple awards including Rock Health's Next-Gen Pediatric innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios , and others. More recently, they were recognized on Inc.'s Female Founder 500 List for 2025. Learn more about us at . To learn more about the Nest care model, watch this video, by the award- winning HBO Katrina Babies filmmaker Edward Buckles, JR. Nest Health celebrates the diversity of our patient population and seeks diversity on our team. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristics.

Job Title: Level 3 IT Support Specialist Duration: 2 Months (Contract To Hire) Location: Phoenix, AZ 85001 Pay rate; $18.09 - $20.67 / hour Required Skills & Experience • Associate degree or Certification in a technology services/technical discipline, or equivalent work experience., • Technical certifications., • 3-5 years of technical experience., • Windows imaging experience,, • Intermediate Windows OS troubleshooting., • Able to lift up to 50 lbs. solo. May be required to walk / sit / stand / crawl / kneel for extended periods., • Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles), • Ability to climb ladders and work from heights., • Able to work independently as well as in teams of 3-4 and be flexible., • Cleanroom experience recommended., • Excellent customer service skills and excellent written/verbal communication skills., • Knowledge of the Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11, • Strong sense of ownership and willing to take responsibility for factory sustaining as well as supporting projects., • Able to multitask and prioritize between multiple factory issues. Daily Responsibilities • Troubleshooting and repairing software and hardware issues on the factory computing equipment., • Troubleshooting will take place on the system, module, and component levels., • Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team., • Help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment., • Responsible for communication with customers, Client technicians, and software/hardware specialists., • Server install support., • Mount servers into the rack in the Datacenter, • Connect the network cable., • Set up iLO based on the document provided., • Basic troubleshooting., • Patching of servers and clients., • Network Physical Touch Support., • Candidate will be part of the on-site team, maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests., • Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages, fixing issues, including replacement of cabling or hardware components., • Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA., • Perform hardware Rack & Stack installations of both Network and Server equipment, cable management, and installation of required network cabling., • Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear, and related communications infrastructure hardware and materials.

Job DescriptionDescription: Job Title: Client Advocate Department: Sales Reports To: Vice President, Account Management Employment Type: Full-Time, Hourly, Remote Compensation: $22.00-$24.00 About AccuSourceHR: AccuSourceHR™ workforce solutions is a full-service employment screening organization with headquarters in Phoenix, Arizona. Since its inception in 1999, AccuSourceHR™ has been committed to continuously promoting a balance between affording innovative technology resources and providing high-quality, consistent, US-based client care. This objective is reinforced with the belief every client is unique and deserves a customized program of quality background and drug screening solutions to meet their specific organizational goals. As a PBSA-accredited provider, AccuSourceHR™ strives to ensure every client is confident in their program and views our team as an extension of their organization’s human resources, security, and risk mitigation teams. AccuSourceHR™ is equally dedicated to fostering a positive employee experience ensuring our team members feel valued, supported, and empowered in their roles. Our company culture is built on collaboration, continuous learning, and commitment to excellence, which we believe directly enhances the quality of service we provide to our clients. Core Value Summary: As an AccuSourceHR staff member it is important that you embrace our company core values. • Customer Obsessed: We believe that if we provide a great product and create a great customer experience at a fair price, that every customer can be a customer for life. A core part of our DNA is to be obsessed with providing an outstanding customer experience every day., • Collaboration: We openly share ideas, skills, and experiences to solve problems, improve performance, and help team members. AccuSourceHR staff works together to make our business great; We create amazing customer experiences every time., • Innovation: We successfully implement new ideas that create value for our customers and stakeholders. Innovation starts with a new idea. It could be a plan for an improved product or service; It could be an updated method for streamlining our operations., • Passionate: We have intense enthusiasm and excitement for what we do for our customers, partners, and team members. Our passion for our work is often the difference between doing the work and doing the work exceptionally well., • Transparency: We share thoughts and opinions honestly and respectfully. Transparency promotes open communication and leads to forming healthy relationships by emphasizing being direct with people in our workplace., • Develop and nurture strong relationships with assigned clients, serving as their trusted advisor and advocate within the organization., • Act as the primary point of contact for client inquiries, concerns, and escalations, working collaboratively with internal teams and/or the assigned Account Manager to address issues promptly and ensure timely resolution., • Execute strategic account plans with assigned Account Manager to drive customer retention, upsell opportunities, and revenue growth, leveraging your understanding of client goals and challenges., • Maintain regular communication with clients through various channels, including phone calls, emails, and in-person meetings, to provide updates, gather feedback, and strengthen relationships – with the goal of responding to all emails within 4 business hours., • Stay informed about our products, services, and industry trends to effectively educate clients on new offerings and opportunities for business optimization., • Collaborate closely with internal teams, including sales, marketing, implementation, and customer success, to ensure a seamless client experience and alignment on client priorities., • Identify opportunities for process improvements, product enhancements, and service innovations based on client feedback and market trends., • Required: High School Diploma or GED, • Preferred: Bachelor’s degree in business administration, Marketing, or a related field., • Required: Experience in customer service/success or a related role, with a proven track record of success., • Proven experience in account management or customer service roles, preferably in a B2B environment., • Exceptional interpersonal and communication skills, with the ability to build rapport and credibility with clients at all levels of the organization., • Strong problem-solving abilities and a proactive approach to addressing client needs and challenges., • Strategic thinking and the ability to develop and execute account plans to drive business results., • Ability to thrive in a fast-paced, collaborative environment and manage multiple priorities effectively., • Proficiency in CRM software, Microsoft Office Suite, and other relevant business tools., • Commitment to delivering exceptional customer service and maintaining high standards of professionalism and integrity., • Flexibility to adapt to changing client demands and business priorities., • Medical (with company contribution), • HSA (with company contribution), • Dental (with company contribution), • Vision, • Employer paid Life Insurance and Long-Term Disability, • Short-Term Disability, • 401(k) (with company match), • Paid holidays, • Paid time off (PTO), • Sick Time, • Must have a dedicated and ergonomic workspace at home conducive to focused work., • Access to a stable and reliable high-speed internet connection., • Adequate lighting and minimal background noise to support professional video calls and meetings., • Ability to lift and carry up to 5 pounds occasionally, for tasks such as setting up a workstation or equipment., • The ability to work comfortably and effectively in a home environment that meets ergonomic standards, including proper seating and desk setup. Equal Employment Opportunity: AccuSourceHR, Inc, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, gender identity, sexual orientation, status as a Vietnam-era, special disabled veteran or other veteran, or any other status or characteristic protected by applicable federal, state and/or local laws. AccuSourceHR, Inc. reserves the right to modify, interpret, or apply the job description as needed. This job description is for informational purposes only and should not be construed as an offer or guarantee of employment. Any offer of employment is conditional upon the successful completion of a background investigation and drug screening. By submitting your application for and/or accepting this position, you acknowledge and agree that, if selected, you will be required to electronically sign certain employment-related documents upon commencing your position. This may include, but is not limited to, the offer letter, employment agreement, and other necessary forms. This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this job description.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview • Jurisdictions: Arizona, • Licenses: AZ adjusters license required, • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims., • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution., • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process., • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. • Claims Background: Minimum of 3-5 years of hands on workers compensation adjusting experience including handling a lost time/indemnity desk plus litigation., • Jurisdictional Experience: Arizona Workers Compensation, • Active Adjusters' licenses: AZ adjusters license required As a key member of our experienced Claims Adjuster team, you will: • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution., • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process, • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants REQUIRED QUALIFICATIONS: • High School Diploma., • Minimum of 5 years related claims experience., • Appropriately licensed and/or certified in all states in which claims are being handled., • Knowledge of accepted industry standards and practices., • Computer experience with related claims and business software. DESIRED: • Bachelor's Degree #LI-HS1 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job DescriptionDescription: JOB TITLE: Front Desk Coordinator STATUS: Part Time TYPE: On-Campus Position / Not Eligible for Remote Work REPORTS TO: Office Manager / Campus Director PURPOSE The Front Desk Coordinator is responsible for providing outstanding customer service to all potential and current students and guests by creating a warm and welcoming environment. Maintaining a neat and organized Lobby and appearance is critical to maintaining our professional image. The Front Desk Coordinator is expected to remain current on all campus operations as it relates to answering questions of potential and current students as well as guests and coworkers. The Front Desk Coordinator is a significant on-campus role as it serves to be the first impression to those who enter or call the Lobby. Must be warm, friendly outgoing and available to work JOB RESPONSIBILITIES: This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed in this role. · Serve as the first point of contact by greeting, welcoming, and directing all guests and students appropriately · Coordinate all Front Desk activities · Answer all phone calls and respond to emails as appropriate · Provides administrative support to managers and/or directors to assist in the daily workflow of Campus operations · Receives and distributes deliveries accurately · Facilitates communication throughout the Campus as needed · Maintain a clean and orderly Lobby · Additional duties as assigned by Office Manager / Campus Director EDUCATION/QUALIFICATIONS/COMPETENCIES: · Two years’ administrative support experience · Expert skill level of prioritizing, multi-tasking, and meeting deadlines through strong time management · Must be able to work well under pressure while staying organized, calm, and professional · Superior communication and customer service skills · Ability to maintain highly confidential information · Non-negotiables include a positive attitude, the desire to help others, a self-driven nature, confident, and results-oriented · Be able to effectively collaborate with other team members to meet daily, weekly, monthly, and quarterly campus objectives · Other necessary character traits include being a team player and having the ability to communicate effectively both verbally and written · Always behave in a professional manner in way of appearance, demeanor, and attitude · Consistently display the highest levels of integrity in all that is done PHYSICAL REQUIREMENTS/ WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions • Must be able to remain in a stationary position for prolonged periods of time, • Can independently move objects up to 25 lbs., • Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions, • Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others, • Must be able to occasionally function in activities that include walking, bending, squatting, and reaching CULTURE OF CARE Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by: · Creating a sense of community in all interactions and communications with students · Identifying problem areas and offering assistance · Opening up safe conversations for cooperative solutions · Holding students to standards and goals that will ultimately make them successful in their careers Requirements: Monday through Friday from 3:00 pm to 10:30 pm and Saturdays from 8:00 am to 4:00 pm.

Job Description We are a well-established, reputable IT provider specific to the healthcare industry with locations and clientele across the country. We are currently seeking to add an experienced IT technician to our outstanding team of professionals in the Phoenix, Arizona area. The position that we are hiring for is a hybrid position that will include both work as a field technician and remote telephone support. This position will begin and end each day from the incumbent's home so you must have a quiet place to work on the days you are working with our remote support team. RESPONSIBILITIES · Provide both remote and onsite technical support to the dental industry. · Hardware/software installations at various dental practices as needed including network cabling. · Ensure periodic backups and remote monitoring of client assets. · Respond to client help desk tickets in a prompt and timely manner. · Follow up with dental offices to ensure customer satisfaction. QUALIFICATIONS · Proficiency with Windows-based servers, systems, and software, including Server 2008 R2, 2012, 2016, 2019, 2022 and Windows 10\11. · Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN, TS. · Experience with network cabling and proficiency with all areas of networking and domain administration. · Understanding of virtual machines. · Excellent customer service, reporting, follow through, and time management skills. · Physical ability to lift and install computers, monitors, wall- and ceiling-mounted monitor arms, printers, and scanners. · Commute/travel to dental practice locations throughout the Phoenix area. · Some out of area/state travel may be required but very minimal in this position. *A company vehicle will be provided for onsite technical support. Job Type: Full-time Salary: $20.00 - $24.00 per hour Benefits: • Dental insurance, • Health insurance, • Life insurance, • 8 hour shift, • Day shift

Job Description Reports to: IT Support Manager Pay Rate: 40,000 – 60,000 Annually Duties and Responsibilities * Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. * Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications * Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned * First level identification and escalation of Major Incidents using the approved IT escalation processes * Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT * Assist in creating knowledgebase articles, checklists, FAQs and End User training. * Follow all standard service desk policies and procedures. * Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment * Willingness to learn industry specific and proprietary management systems * Perform network administration functions, user account permissions, Active Directory changes * Follow up with clients to ensure resolution is complete and satisfactory * Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures * Collaborate with peers to form technical solutions * Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company * Additional responsibilities as assigned * Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies * Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. * Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of all Windows server and desktop operating systems * Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange * Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration * Ability to provide remote desktop support to customers. * Ability to use remote support tools like VNC, LogMeIn, RDP, etc. * Ability to multi-task and maintain good communication is a must * Solid organizational skills and be strong attention to detail. * Excellent written and oral communication skills. * Excellent problem analysis and solving skills. * The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. * Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. * Must be able to learn quickly and be very self-sufficient with limited training required. * Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. * Self-starter, dependable and accurate in completing tasks with strong attention to detail. * Demonstrated ability to multi-task and work independently with minimal supervision. * Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. * Independent, self-starting attitude with the willingness to share knowledge. * Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues. * Ability to function effectively in a fast-paced environment Desired Skills & Experience * 2-4-year degree in a Technical field * Minimum of 1 year in the hospitality industry * IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP. * Understanding of basic ITIL principals preferred. * Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. * Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. * Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. * Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. * Knowledge of Active Directory and application-based user account management.

Job Description Our Driving Force "We Do What's Right When No One Is Looking." This simple ideology stands at the core of everything we do, guiding our commitment to providing exceptional IT services for our clients, internal and external. Company Overview: We are a dynamic and forward-thinking technology solutions provider that empowers small to medium-sized businesses through streamlined IT processes. Our commitment to exceptional service and innovative solutions allows our clients to thrive in the complex digital landscape. Job Title: MSP Support Engineer - L1 Position Overview: We are seeking an ambitious MSP Support Engineer to join our team. In this junior-level position, you will provide essential technical support and customer service to our clients, ensuring their IT systems operate smoothly. You will be responsible for troubleshooting basic hardware and software issues, deploying PCs, assisting with client inquiries, engaging in special client projects, and learning from experienced team members. This role offers the opportunity for professional growth as you develop your skills and contribute to our commitment to exceptional client service. Our Culture • Caring Leadership: We prioritize your well-being and growth., • Supportive Teamwork: We value collaboration and commitment., • Growth-Driven Environment: Your ambition is your only limitation., • Teamwork Makes the Dream Work: A team that genuinely covers each other's back, • Learning Mindset: We fail forward., • Client Partnerships: We see clients as partners and friends., • Accessible Leadership: Direct dialogue with management is encouraged., • Balanced Professionalism: We combine a relaxed atmosphere with professional excellence., • Home-Like Workplace: We foster a supportive, inclusive environment., • Work-Life Balance: We respect personal time and strive for balance., • Dynamic Pace: Embrace our fast-paced and exciting work environment., • Integrity: We Do What's Right When No One Is Looking. Who We Want to Work With • Positivity: Not every day is easy but looking on the bright side and always looking for the positive in every scenario is crucial in this field. Maintaining composure and searching for the positive side of the coin is at the heart of what we do., • Ambition: Individuals who don't wait to be told what to do, who are constantly seeking out knowledge and opportunities to grow,, • Self-Starter: Individuals who OWN their day, taking accountability for their tickets, their issues, their customers, their mistakes, and their wins., • Grit and Tenacity: Individuals who are not afraid to jump in the deep end to explore unknown waters, uncover and dive into tasks outside their comfort zone, approach challenges with a smile, and remain persistent in the face of adversity., • Team-Player: Individuals who understand the importance and power of a team environment. Someone who is not above taking out the trash or fixing that darn printer. Supporting your colleagues and stepping up to the plate to go up to bat for your team is essential., • Dependability: Individuals who do what they say they are going to do, see an issue through to the end, and understand their role in any given circumstance, • Perspective: Individuals who come with or without experience but are open-minded and willing to view perspectives other than their own Responsibilities: • Technical Support: Provide first-level troubleshooting for hardware, software, and network issues. Deliver basic-level desktop and server support, including user creation, Office 365 management, password resets, drive mapping, and application support. Assist clients mainly through remote support, with occasional on-site visits as needed., • Customer Service: Deliver exceptional customer service, maintaining a positive and professional demeanor in all interactions., • Collaboration: Collaborate with senior team members to escalate complex issues and participate in knowledge-sharing sessions., • Client Projects: Additionally, collaborate with senior technical resources on client projects within, or slightly outside of, your skill level to cultivate technical growth and learning opportunities, • Schedule Management: Independently manage your schedule, prioritize tasks, and maintain client communications., • Audits: Assist in performing regular security audits for clients, ensuring a strong IT security posture, • Documentation: Maintain detailed ticket documentation within our system., • Process Improvement: Identify and implement solutions for recurring issues to boost operational efficiency., • SOP Development: Contribute to the development and maintenance of knowledge-based articles. Qualifications: Required • 1-3 years in a help desk or technical support experience, preferably in an MSP environment., • Basic understanding of IT concepts, procedures, and best practices, • Basic understanding of basic network concepts (LAN/WAN/VPN) and SaaS technologies., • Exposure to Microsoft 365 management, • Proficiency in Windows and Mac operating systems, • Proficiency with ticketing systems and documentation tools., • Proficiency with the Microsoft Office suite, • Ability to work in a fast-paced environment, • Excellent written and verbal communication skills, • Strong troubleshooting and analytical skills, • Experience managing ThreatLocker endpoint security, • Experience managing the Unifi ecosystem, i.e., firewalls, switches, access points, phones, cameras, etc., • Experience supporting Tax/Accounting software such as Drake, UltraTax, Thomson Reuters, • Basic understanding of backups, disaster recovery, and business continuity, • Basic understanding of cybersecurity practices, including firewalls, EDR/MDR, and encryption, • Basic understanding of Mobile Device Management platforms, preferably Addigy Approximately 80% remote in-office and 20% on-site support. Option for two days of remote work (weekly) after 90 days of employment. Clients are in Maricopa County.