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Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Assistant Property Manager will play a crucial role in overseeing the comprehensive management of all building operations for approximately 1 million square feet of Class A office space. This role involves overseeing building staff, coordinating tenant services, and ensuring compliance with building policies and procedures. The Assistant Property Manager will also support the Property Manager in developing budgets, managing special projects, and maintaining property files and records. This position requires strong supervisory and administrative skills, a basic understanding of electrical and mechanical systems, and the ability to handle multiple tasks effectively.RESPONSIBILITIES • Establish and maintain procedures to properly administer all purchase orders processing, payroll administration, accounts payable, accounts receivable, and related correspondence, • Utilize working knowledge of all building accounting systems, accruals, and reclassification, • Assist Property Manager in developing annual budgets, quarterly reforecasts and monthly variances, including Operating, Tenant Improvement, and CapEx projects, • Provide knowledgeable of ownership’s policies and procedures and Union (32B-J, Local 94) Commercial Building Agreements, • Administer all special projects that are assigned by the Property Manager and Portfolio Manager, • Assist Property Manager in ongoing leasing program including review of leases for compliance, notification, updates, escalations, late charges, statements, and insurance compliance, • Assist in the coordination of tenant move-ins and outs and completion of associated paperwork, • Coordinate with Property Manager in the issuance of notices relating to tenants, security, janitorial, or project issues, • Oversee engineering and building staff, meet with the Chief Engineer and/or Superintendent on a daily basis to coordinate ongoing work and the building’s repair and maintenance program, • Direct the day-to-day operations of the security and cleaning contractors, • Schedule overtime and vacations to provide adequate coverage of building functions, • Ensure adequate and qualified replacements when absences or vacancies occur in the security and cleaning staffs, • Manage the operation of tenant service requests, ensuring timeliness of service calls and the proper dispatch of requests to building trades, • Assign and monitor maintenance and custodial tasks as called for by tenant or management request, • Coordinate special work orders, trash removal and freight car usage, • Assign work priorities, • Ensure employee duties/responsibilities and building policies/procedures is understood by the staff, • Update reports for weekly and monthly meetings with ownership, • Implement and maintain property files, manuals, and records, • Assist in monitoring all on-going maintenance/construction projects performed by external contractors, • Coordinate all "Slip & Fall" and related bodily injury insurance issues utilizing full knowledge of all building insurance coverage and report all accidents with complete details to insurance carrier, • Maintain current required insurance certificates for contractors and vendors, • Assist Property Manager in contract bid process including preparation of RFP documents and bid evaluation, • Review and evaluate fire safety system permits to ensure compliance with applicable fire codes, • Oversee all required training including, but not limited to OSHA, Hazard Communication, Mold, Asbestos, Fire Safety, etc. on an as-needed basis and distributes relevant memorandums, • Analyze and oversee the maintenance of all building inspections and records, • Coordinate and advise of emergency trade responses with management and trades, • Perform daily inspections to ensure building standards are being adhered to and enforce in-house cleaning programs, cleaning contracts, and performance of routine maintenance tasks, • Inspect areas under construction daily, • Coordinate building service (i.e., freight, security, cleaning, engineering, fire watch) for after-hour construction, maintenance, tenant moves, and any other special projects, • Work with HR department on any disciplinary action, • Meet with tenants on a regular basis to ensure tenant satisfaction, • Prepare monthly overtime reports and reallocate labor costs to projects as needed, • Assist the Property Manager on ad hoc analysis and reporting, • Evaluate lease proposal from an operation and LL work perspectiveWHAT SUCCESS LOOKS LIKE, • Be self-driven, • Make strong communications a core competency, • Have a positive attitude and be a forward thinker, • Have a long-term strategy and set goals, • Find opportunities where others see obstacles, • Be decisive, curious, and engage your tenants, colleagues, and staff, • Present a well maintained, operational, safe propertyREQUIRED SKILLS / ABILITIES, • Ability to handle multiple tasks, coordinate, manage, and communicate effectively, • Proven experience leading and supporting performance management processes for direct reports, including goal setting, regular feedback, development planning, and performance evaluations to drive individual and team success, • Strong administrative skills, • Basic understanding of electrical/mechanical systems, and construction, • Maintain a professional presence, • Knowledge of Yardi and Building Engines preferred, • Basic Project Management experience a plusEDUCATION & EXPERIENCE, • Bachelor's degree or equivalent experience, • Minimum of five (5) years property, maintenance and construction experience, • Minimum of three (3) years supervisory and management experiencePHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at times, • Periods of prolonged walking inclusive of ascending up and down stairs for building inspectionsWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Property Manager will lead operations, maintenance, and services for multiple properties in NYC Midtown. Oversee the day-to-day operations with focus on the customer experience for the tenants and their visitors. The ideal candidate has a proven track record in developing and managing high performing teams, optimizing building operations, and delivering results to the bottom line.RESPONSIBILITIES • PROPERTY FINANCIALS:, • Responsible for the overall operational and financial goals of the property, • Conduct monthly financial reviews of budget/ forecast vs actual amounts. Reports any discrepancy above forecasted expenses, business plans, and financial results in a timely manner to the Portfolio Manager, • Oversee multi-year forecasting and modeling, by developing, forecasting and managing the operating and capital budgets. Provide recommendations for capital and project budgets and operating expenses, • Monitor collections of all property revenue sources (rent, sundried charges etc.) and ensure accurate accounting of expenses, • TEAM:, • Responsible for the training, ethics, and development of all onsite employees. Ensure all employees provide best-in-class service in our properties. Responsible for hiring and staff performance at the property level. Staff will include ESRT and Third-Party Vendor on-site employees, • Establish and measure clear goals and objectives in support of the priorities of the organization and provide clear leadership of the company’s philosophy and goals, • OPERATIONS:, • Continuously identify all operating risks, including environmental, health & safety, and discuss solutions with management and drive the implementation of measures, procedures and training to minimize and mitigate them, • Perform periodic property physical inspections and ensure daily inspections are performed by building staff of the properties public and tenant spaces, • Review and oversee tenant journey emails, tenant memorandums, and all correspondence, • Oversee and coordinate lease review and special arrangements for tenants, including TI process, TI reimbursements and notice provisions, • Take the lead, as requested for special projects and portfolio wide initiatives, • CONSTRUCTION/PROJECT MANAGEMENT:, • Establish short- and long-range plans to include renovation or maintenance projects, • Complete, in conjunction with company’s project managers, authorized Capital projects per capital expenditure budget and monitors expenditure and timeliness of capital spend, • Coordinate and manage pre-build construction as needed, • Knowledgeable of construction to supervise and coordinate all construction ensuring that alterations are performed in accordance with building standards and local code requirements, • Knowledge of building mechanical, electrical and plumbing systemsWHAT SUCCESS LOOKS LIKE, • Be self-driven, • Make strong communications a core competency, • Have a positive attitude and be a forward thinker, • Have a long-term strategy and set goals, • Find opportunities where others see obstacles, • Be decisive, curious, and engage your tenants, colleagues, and staff, • Present a well maintained, operational safe property, • KPI’s:, • Property Financial Targets, • Customer Service and Survey Results, • Team Performance REQUIRED SKILLS / ABILITIES, • Capable of reading, analyzing, and understanding business documents; financial statements, lease agreements and contracts, • Basic accounting knowledge, able to complete monthly OpEx and capital accruals, • Ability to budget and forecast operating expenses and capital projects, • Thrive in a fast-paced environment, • Basic understanding of electrical/mechanical and other operating systems to run office buildings, • Ability to provide effective leadership and communication skills to the property team and upwards to management and ownership, • Computer literacy required; Microsoft Word, Excel, Outlook, Yardi, Building Engines, VTS, and Salesforce, • Have sufficient knowledge of construction to supervise and coordinate all construction work to ensure that all alterations are performed in accordance with building standards and local code requirements, • Strong leadership and communication skillsEDUCATION & EXPERIENCE, • College Degree, master’s degree in business administration or related accredited designation preferred, • Minimum of seven (7) years property, maintenance and construction experience including knowledge of property accounting, operations, leasing, and risk assessmentPHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

No h1's. Contract employment. Looking for Greencards or US Citizens only position is remote but must be able to make it for a face to face interview. Looking for clients who can make it to NYC office when requested. Job Overview The Service Desk Technician is the first-level contact for end-users needing support across the Americas. This role requires a friendly, outgoing personality with excellent customer service skills and a proactive approach to resolving end-user issues. Patience and a calm, can-do attitude are equally important as technical troubleshooting skills. Your primary responsibility will be managing the Americas support queue with timely and effective resolution of user requests. You will be the face of IT support for our users, ensuring their technology needs are met efficiently while maintaining high service standards. Responsibilities • Providing first-level desktop and laptop support, documenting all work, and maintaining accurate time logs in Freshservice, • Managing the Americas support queue with timely response and resolution of user requests, • Provisioning and deprovisioning company laptops while maintaining accurate inventory records in our asset management system, • Troubleshooting hardware, operating system, and application issues through multiple support channels (on-site, phone, remote, and ticket-based), • Escalating complex issues to senior IT staff with detailed documentation and initial troubleshooting steps completed, • Supporting new hire technology setup and terminated employee equipment collection processes, • Maintaining organized inventory tracking using spreadsheets and asset management systems, • Update, categorize, comment, and escalate tickets within Freshservice as needed, • Troubleshooting basic to intermediate issues including:, • Software installation and configuration problems, • Password resets and account access issues, • Email setup and troubleshooting, • Basic network connectivity problems, • Collaborate with the IT team to achieve the highest level of efficiency and uphold IT standards, • Work with Apple and Dell support to set up repair requests, • An Associate degree in Information Technology, Computer Science, or a related field, or relevant experience in these areas, • 2-4 years of hands-on experience in IT support, help desk, or desktop support roles, • A customer service-oriented professional with strong interpersonal skills, • Self-motivated with good collaboration and communication abilities, • Experience supporting end-users on both Mac and PC platforms in a business environment, • Basic troubleshooting experience with network connectivity and standard office printers, • Experience working with vendor support (Dell, Apple) for hardware issues and repair coordination, • Strong written and verbal communication skills with attention to detail in English, • Preferred experience with: macOS, Windows 10/11, Okta, basic Jamf management, Microsoft Office Suite, Cisco equipment, Google Meet, and development tools, • Excellent customer service and interpersonal skills, • Commitment to continuous learning and staying up-to-date with technology, • Strong problem-solving skills and ability to work independently, • Experience with ticketing systems and asset management platforms

W-2 Candidate only!! The Support Analyst (System Administrator) - Contractor works as part of a small, dynamic IT team. The incumbent will provide system administration duties and use scripting languages to troubleshoot user systems. The incumbent will also provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT support team. KEY RESPONSIBILITIES • Administers a variety of user systems with a focus on monitoring/optimizing performance, ensuring good preventive maintenance, minimizing downtime, and providing robust backup systems and procedures to ensure data retention., • Troubleshoot or enhance current automated systems by working with users to identify issues and then drawing on a knowledge of scripting languages (e.g., PowerShell, VBS, Python, etc.) to initiate corrective actions., • Provides Help Desk and related support to NJ and Boston offices, remote sales staff and contractors:, • Supports Microsoft Exchange (Office 365), and numerous other business and sales-specific programs (e.g., CRM, Salesforce (Veeva), etc.), • Administers MDM & Asset Management solutions (e.g. Intune, NinjaOne, etc.), • Troubleshoot issues as they relate to VPN, Wireless, LAN, Storage, etc., • Understands business concepts and processes to effectively support the business team with mediating new and existing business and technical challenges., • Conducts Periodic Performance Analysis and optimize the overall Backup environment., • Good working knowledge of SharePoint (e.g. Document Library file access permission), • Take cases through the Helpdesk ticketing system. Handles escalated to level 2 and 3 cases but also handles level 1 cases as needed to ensure excellent customer service., • Analyzes and solves all problems relating to: PCs, laptops, printers, iPhones, iPads, cabling, etc., • Installs PCs, printers and IT related accessories., • Supports VPN connectivity., • Troubleshoot print queues., • Supports new user account / email setup and departing user account retirement, • Demonstrates exemplary internal customer service and teambuilding:, • Builds and maintains strong working relationships with internal business unit’s leadership and throughout the company., • Supports users on PC operations and standard applications.

Non-profit Healthcare Organization * Seeking Experienced Provider Recruiter * Sign-on Bonus * Top Pay * Exceptional HEALTH Benefits This Jobot Job is hosted by: Courtney Labonte Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $95,000 - $105,000 per year A bit about us: We are one of the largest providers of Healthcare for the state of New York. We are seeking an experienced and passionate Provider Recruiter to handle all Physician & APP recruitment. For more information contact: 949-996-5645 Why join us? We offer an supportive team environment and industry-leading benefits. • Competitive Salaries • Comprehensive Medical, Dental, & Vision, • Retirement Plan, • Generous PTO, • Remote Work Model, • Life Insurance, • Long-term/Short-term Disability, • Continued Education, • EAP Program, • Continued Education Job Details Physician Recruiter: The Physician Recruiter with manage a high-volume Provider desk including sourcing, screening, and qualifying Physicians (Family Medicine, Primary Care, Internal Medicine), Nurse Practirioners/Physician Assistants, Dentist, OB/GYN, Podiatrist, Optometrist, Certified Nurse Midwife, or any other specialty Providers. • 20% Travel to local recruitment events throughout New York Qualifications: • Bachelors Degree Required, • Must have 3 or more years full life-cycle HEALTHCARE recruiting experience, • Experience recruiting various types of Providers (i.e. Physicians, Nurse Practitioners, Physician Assistants, Certified Nurse Midwives, Dentist, Cardiologists, Optometrist, Podiatrist, etc.), • SHPR Certified and/or PHR Certified Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking for an experienced, IT professional to be placed as a dedicated resource at one of our clients located in New York City. This position will provide growth opportunities and requires a proactive, hard-working individual with a “can-do” attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Work with Remote Monitoring and Management software to support users, managing patching and configure alerting., • Communicate with third-party application support and equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2012-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Experience with Microsoft 365, • Experience with Google Workspace, • Experience with system administration for accounting and ERP systems, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $60,000.00 - 80,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • 401K, • Subsidized individual & family health, dental, and vision insurance plans, • Much more! All candidates must complete the company Assessment to be considered for hire. Please click the link below to take the assessment: Company DescriptionRCS Professional Services is a leader in IT Managed Services. We partner with our clients and lead, manage, and support their IT infrastructure needs. We take a completely different approach that offers predictable results for a predictable fee. We minimize and stabilize business IT costs and risks and allow our customers to focus on what they do best. We are building a World Class IT support company.RCS Professional Services is a leader in IT Managed Services. We partner with our clients and lead, manage, and support their IT infrastructure needs. We take a completely different approach that offers predictable results for a predictable fee. We minimize and stabilize business IT costs and risks and allow our customers to focus on what they do best. We are building a World Class IT support company.

Job DescriptionRo is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. Join Ro’s Information Technology Engineering team as our Senior Network Engineer. This hands-on, non-managerial role owns the design, build, and care-and-feeding of enterprise networks, Wi-Fi, remote-access stack, and cloud telephony platform that keep our clinicians and patients connected. You’ll work with market-leading network, security, and collaboration vendors to deliver fast, secure, always-on connectivity across offices, pharmacies, and hybrid remote teams. The goal is simple: a friction-free user experience that lets our staff focus on delivering outstanding patient care. You’ll report to the IT Engineering Manager and partner tightly with Security, Clinical Platform, and Site teams.What You’ll Do: • Architect, deploy, and run Ro’s LAN/WAN, Wi-Fi, and VPN footprint (Palo NGFW, Meraki MS/MR, Cloudflare MagicWAN/IPsec tunnels, Zscaler ZIA/ZPA, etc)., • Own Zoom Phone: number management, call routing, QoS, E-911, analytics, and user training., • Monitor and tune network performance; root-cause packet-level issues before users feel them., • Enforce zero-trust principles across users and devices; tighten policy without hampering speed., • Automate network and telephony configs via IaC (Terraform, Meraki/Zoom APIs, CI/CD pipelines)., • Write crisp implementation plans and hold vendors to timelines and SLAs., • Handle L3 escalations and document fixes so the help desk rarely needs you twice., • Join a low-noise on-call rotation (~every 2 months) to keep nights and weekends sane.What You’ll Bring to the Team:, • 5–7 years as a network/voice engineer delivering projects end-to-end., • Solid background in routing and switching, and can design/configure/run a segmented network scheme., • Centralized firewall management (Palo Panorama, FortiManager, Cisco FMC) to standardize configurations., • Demonstrated experience tuning enterprise Wi-Fi for optimal performance in dense, co-channel, real-world environments., • Proven admin experience with Cloudflare or similar SASE edge, plus Zscaler or equivalent VPN/ZTNA., • Hands-on Zoom Phone (or Teams/8x8/RingCentral) deployment and number porting., • Has lived in the CLI, but now prefers to configure via API wherever possible., • Scripting skills in Bash or Python; you automate the boring stuff., • A keen eye to spot the missing { in a JSON object, • Fast learner, clear thinker, ruthless troubleshooter., • Passion for rock-solid uptime and a patient-first mindset., • Plays well with others—security, ops, and clinicians alike.We’ve Got You Covered:, • Full medical, dental, and vision insurance + OneMedical membership, • Healthcare and Dependent Care FSA, • 401(k) with company match, • Flexible PTO, • Wellbeing + Learning & Growth stipends, • Paid parental leave + Fertility benefits, • Pet insurance, • Student loan refinancing

Job Description JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a Senior Tier 1 Support Specialist to be responsible for supporting the end users and executive leaders on hardware, software, and network-related problems, answering any questions, onboarding/offboarding of personnel and providing break-fix resolutions for all bank staff. The Senior Tier 1 Support Specialist will also assist with the mentoring and leadership of the Tier 1 team. The expectation is that the Tier 1 Support Specialists will troubleshoot beyond the PC, including troubleshooting servers, network devices, cloud systems and Apple computers. The successful Senior Tier 1 Support Specialist will be able to prioritize multiple requests, be organized, have strong communication skills, work with all levels of management, ensure that support tickets are resolved promptly, provide metrics for all things related to the Tier 1 Support team and participate in the routine after-hours support rotation. Responsibilities: The Senior Tier 1 Support Specialist will work closely with the other staff members under the IT Manager’s direction along with other members within the IT department on the following responsibilities including, but not limited to: • Be able to work in a fast-paced environment., • Ability to organize, prioritize, and meet established deadlines., • Ensure all requests are resolved promptly and with high-quality results., • Assist users over the phone, in-person, and remotely using multiple platforms., • Provide desk-side support for all levels of staff., • Administration of Active Directory, Azure, SharePoint, Zoom, Exchange, Office365, Computing endpoints, virtualization platforms, email filter, phone systems, mobile devices, and other IT-related software., • Understanding of virtual desktop environments and remote desktop technology., • Configure, deploy and relocate desktops, laptops, printers, and any other related devices., • Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, Android, and other standard hardware devices and software., • Collaborate with team members regarding resolutions to various users within the CFSB environment., • Troubleshoot problems ranging from server and application to network and PC issues., • Handle escalations from phone calls, emails, or monitored alerts., • Utilize experience and knowledge to assess issues and provide solutions for matters presented., • Assist with the triage of alerts and tickets to other technical teams., • Take ownership of tickets and customer interactions., • Document resolutions, update outdated procedures and assist with process improvements., • Engage in continued certification training to improve skillset., • Escalate issues to other teams where required to help with the remediation of user issues., • Report/lead critical incidents or problems that become too complex for self-resolution. • Correlate and provide necessary metrics of the performance of the Tier 1 team. • Occasional local travel to our Branch office located in Woodhaven, Queens. • Must be flexible to work various shifts, including holidays, weekends, and participate in the On-call rotation with the IT team as needed Knowledge, Skills, and Abilities: • Minimum 4 years’ experience in administering/supporting any of the following:, • LAN/WAN environments, • Experience with PSA and RMM Tools, • Network Operations Center, • Help desk or relevant IT Support role, • Microsoft Windows 10/11 • Apple OS-X and Apple management tools • Microsoft Windows Server 2012/2016/2019 and Active Directory, • Experience and proficiency in troubleshooting Office 365 Suite and Azure Intune, • Moderate to advance understanding of protocols such as DNS, DHCP, TCP/IP, Kerberos, SSL • Experience with scripting SDLC best practices, PowerShell/Python is a huge plus. • Knowledge of backup technologies, • Knowledge of security best practices and policies, • Ensure that all support requests are resolved within established service level agreements (SLAs), • Experience in the set-up, configuration, and use of computer hardware, software, and networks, • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language, • Self-motivated and willing to learn, as well as continually find the solution, • Demonstrated written communication skills to create helpful support logs and documentation, • Have a positive attitude, empathy, and high energy, • Ability to take the initiative and adapt. Education, Training, and Experience: • Associate’s degree preferred. Relevant and significant industry experience may provide a substitute for the education requirement., • Minimum of 7+ years of experience in a technical support role, with experience in a Tier 1/2 support or Executive support role preferred., • The use of ticketing systems such as FreshService / FreshDesk; having experience with this system is a plus. Any certifications in the following is a huge plus: • Microsoft Certifications • Apple Certifications • Cisco Certified Network Associate (CCNA), • CompTIA Network + Security + Salary: $90,000 - $100,000 / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations including difficult-to-accommodate locales, such as high cost of living or under supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer is able to quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs. Must be able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their issues. Must have experience in conducting routine system administration tasks and logging data in system admin logs. Responsibilities: • Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction., • Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components., • Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests., • Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services., • Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation., • The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage., • Utilize debugging protocols and processes., • Troubleshoot problems and issues identified by customers and implement corrective actions quickly., • Facilitate equipment returns, deployments, unboxing, inventorying, and verification., • Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment., • Stand and move throughout the work area for prolonged periods. Locations: East Orange VA Medical Center Travel: • A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and could require travel of up to two (2) weeks., • Overtime is not authorized for any work to include this surge capacity. This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has facility-specific vaccination and testing requirements (outlined below). If chosen for this role, candidates may be required to show proof that the below vaccinations and testing are current. The VHA will provide guidance on specific documents needed and how to request reasonable accommodations. • Vaccine requirements may include COVID-19, Influenza, Measles Mumps & Rubella (MMR), Hepatitis B, and/or Varicella., • Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education., • 2+ years of experience in IT Technical Support, Help Desk or System Administration., • Experience in conducting routine system administration tasks and logging data in system admin logs, • Knowledge on a number of debugging protocols and processes, • US Citizen or Green card holder, • Willing and able to get a Public Trust Suitability clearance The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email . #LI-SB1

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. In this role, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to Palantir Gotham: products that are deployed at some of the most important institutions across the government, defense and non-profit sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds geospatial mapping tools for mission critical operations, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll also have the opportunity to learn about other business areas. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping, to execution and shipping, all while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SWE principles include: • Ownership: We see projects through from beginning to end in spite of obstacles we may encounter.• Collaboration: We work internally with people from a variety of backgrounds — such as other Software Engineers, Product Managers, Designers and Product Reliability Engineers. We also partner with our business development teams (Forward Deployed Engineers, Deployment Strategists) in order to understand and solve our customers' problems.• Trust: We trust each other to effectively handle time and priorities, and don't micromanage. We want people to have the space to think for themselves, while feeling supported by their team. Technologies We Use It doesn’t matter what languages you know when you join us; what matters is that you can write clean, effective code and learn new languages quickly. Our software is constantly evolving, so we need engineers who can do the same. Alongside peers that bring diverse experience - whether you’re a former university Teaching Assistant, switched to computer science recently, or are a hackathon enthusiast — you'll build your skills to apply the best technology to solve a given problem. Right now, we use: • A variety of languages, including Java and Go for backend and Typescript for frontend• Open-source technologies like Cassandra, Spark, Elasticsearch, React, and Redux• Industry-standard build tooling, including Gradle and GitHubWhat We Value • Ability to communicate and collaborate with a variety of individuals, including engineers, users and non-technical team members., • Willingness to learn and make decisions independently, and the ability to ask questions effectively.What We Require, • Active US Security clearance or eligibility and willingness to obtain a US Security clearance., • Engineering background in fields such as Computer Science, Mathematics, Software Engineering, and Physics., • Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools., • Experience coding in programming languages, such as Java, C++, Python, JavaScript, or similar languages.To apply, please submit the following:, • An updated resume / CV - please do so in PDF format.

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Director of Network & Infrastructure will strategize and align industry leading infrastructure and network technologies with business objectives and cybersecurity best practices. This includes planning, decision making, implementation, and maintenance of all aspects including but not limited to, cloud, on-premises network, storage, virtualization platforms, server management, along with all enterprise and real estate asset networks including wired, wireless, building risers, IT and OT technologies. Daily tasks range from strategizing and reporting results to leadership, balanced with hands-on assistance and troubleshooting, managing project milestones, and collaborating with IT personnel to achieve business objectives. RESPONSIBILITIES • Manage and set priorities for our Managed Service Provider (MSP) and internal network team, • Liaise with our Managed Security Service Provider (MSSP) for cyber security related issues, • Manages a team of direct reports through mentorship and professional development, • In depth / hands-on knowledge of servers, firewalls, switches, building risers, wired, and wireless network protocols, • Develop and maintain key indicators and alerts ensuring critical infrastructure services to meet service level agreements and availability time, • Incorporate cybersecurity into our network and infrastructure operations, including application of patches, hot fixes, and upgrades on a regular and timely basis, • Experience with the planning, design and the implementation of network enhancements and new capabilities, • Architect a robust server, cloud, network, and wireless environment aligned with strategic business requirements., • Communicate network related issues, failures, and potential impact to hardware or software to superiors, • Provide guidance on the architecture and design of networks supporting both Enterprise IT and OT devices, • Support the implementation of IoT and PropTech solutions in a secure manner, with a focus on building systems and sustainability, • Manage projects in an Agile Methodology ensuring timely delivery and documentation, • Develop, schedule, test and communicate the IT Disaster Recovery plan and procedures, • Incorporate cybersecurity best practices to all aspects of the network and infrastructure, • Author and edit SOPs (Statements of Procedures) and system documentation and ensure they are properly updated to reflect current status or changes, • Collaborate with the helpdesk, application, and cyber teams to support diverse business initiatives, • Prioritizes work efforts to balance operational tasks, remediating technical debt, and long-term strategic initiatives., • Strike a balance between hands-on, management, and strategic thinking, • Manage multiple projects simultaneously, • Monitor daily backup operations, ensuring all data resiliency and availability, • Lead a team culture of engagement, productivity, and accountability, • Must be available to work occasional evenings and weekends as business needs requireWHAT SUCCESS LOOKS LIKE, • Maintain network stability and availability to support business initiatives, • Successfully deliver projects on time and on budget, • Implement system upgrades or replacement with minimized system down time or impact on users, • Maintain a solid working knowledge of all ESRT technology systems, • Investigate new technology and solutions to ensure ESRT is well positioned for growth, • Configure computer hardware and software for optimal network communication and cybersecurityREQUIRED TECHNICAL SKILLS / ABILITIES, • Microsoft Active Directory, • Microsoft Azure Cloud, • Server: Microsoft Windows Server 2025 / 2022 / 2019 and Linux, • Microsoft Exchange 365 and e-mail gateway protocols, • Microsoft Office 365, • Next Gen Firewalls, Switches, Routers, and VPN, • Virtual Servers, • File Storage systems and appliances, • Cloud environments, • Wireless infrastructure, • Building risers and core infrastructure, • Business continuity and backup Technologies, • Telecommunication, ISP, VoIP communications, and video conferencing, • Network protocols and topology (i.e. DSN, TCP/IP, VLAN, SAN), • Network monitoring tools, • Mobile Device Management (MDM) for Apple and Android devices, • Project Management Software, • Identity Access Management (IAM) platforms, • Privileged Access Management (PAM) platformsREQUIRED INTERPERSONAL SKILLS / ABILITIES, • Ability to develop effective relationships with business users, technical staff and executive management, • Strong organizational skills, ability to prioritize work, and meet deadlines in a fast-paced environment, • Strong Vendor Management, Time Management, and Project Management skills, • Ability to engage, lead, and develop a highly motivated and productive team, • Excellent written and oral communication skills with a strong work ethic, hands-on, with a customer service mentality, • Communicate with internal/external clients in a calm, polite, respectful, and professional manner, • Display strong project management skills completing assignments in a timely fashion, • Exhibit strong analytical, troubleshooting, and organization skills with an attention to detail, • Able to work both independently, and as a member of a team environment, • Keep abreast of current and new technology system advances and their potential application to address user business requirementsEDUCATION & EXPERIENCE, • 7 - 10 years of IT infrastructure and networking experience, • Associate or Bachelor’s Degree in Computer Science or related field, • Real Estate or Financial Services industry experience preferred, • MCSE - Microsoft Certified Systems Engineer preferredPHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job DescriptionWe are currently seeking Full Time Tier I/II Network Voice/Field Engineer with a minimum of 3 years of hands-on experience. As a Level I/II Network Voice / Field Engineer, you will be part of a field team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences. Responsibilities: • Provide phone, remote and onsite support and remediation for network device issues, • Troubleshooting and resolving customer system problems across a broad range of technologies; Network devices, all peripheral devices, application and enterprise system support; computer hardware and software issues, • Telephony/VOIP experience, • Provide remote and onsite installations of new software and upgrades, • Provide remote and onsite installation of service Packs and security updates, • Provide help desk support including analyzing and resolving end-user issues, • Routing protocols EIGRP, OSPF, and BGP; configuring, troubleshooting, typical show commands to research issues, • Racking and stacking Cisco 2900, 3700, 3600, 3800, 4500, 6500 series switches, • Upgrading firmware on Cisco switches, • Tools for upgrading firmware on Cisco switches; TFTP and FTP server, thumb drive, • Configuration of Cisco switches in command line via console and SSH, • Working knowledge of power distribution units (PDU); Tripp-Lite, Raritan Power, APC; and power cord types; twist-lock L6-20, L6-30, C12, C13, C14, • Working knowledge of uninterruptible power supply (UPS) units; Schneider Electric, Emerson Power, APC; replacing batteries, connecting units to the network, power input and output types; L6-20, L6-30, • Working knowledge of networked console servers; Tripp-Lite, Avocent, • Working knowledge DNS and DHCP; What is a host record, reverse look-up zone, CNAME. What is a static IP addressSkills & Experience:, • 3+ years' experience in network engineering, • Bachelor's degree, • CCNA, A + and Network + certification is strongly recommended, • Project Management, Problem Solving, • Understanding of Data Center environment, • LAN Knowledge, Proxy Servers, Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning, • Understanding of networking protocols (e.g., IPSEC, HSRP, OSPF, 802.11, QoS.), • Cisco Routers, Cisco Switches, Cisco IOS, OSPF, Layer 2, Layer 3, advanced IP Addressing, IPSec VPN, Configuration of secure routing solutions, WLAN, LAN and WAN, • Experience deploying and troubleshooting NAC for wired and wireless access preferred, • Maintenance of Infoblox's DNS, DHCP, and IP address management (DDI) a Plus, • Ability to troubleshoot jack activations, connection issues is a must Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity, and a passion for technology, submit your resume today! Powered by JazzHR OZ8lCWO7cv

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionAt Morning Brew Inc., we mix what you need to know with our unique brand of wit to attract, and build real relationships with, the next generation of business leaders. We speak to them like people, ensuring they get the context and insight needed to make decisions every day. Loyalty and trust are our most valuable currencies. Whether scrolling, reading, watching, or listening, our audience trusts us for credible, entertaining business content that makes an impact on their personal and professional lives. The Morning Brew team is clever, creative, and growing fast. Want in? Read on. OVERVIEWWe’re on the hunt for an Editor to lead and shape coverage for Tech Brew, one of Morning Brew’s largest consumer publications. This is a rare chance to both set editorial strategy and roll up your sleeves on the daily newsletter production. If you love blending strategy with hands-on editing, and if mentoring talented writers energizes you, this role is for you. Tech Brew is relaunching as a B2C publication, covering all the relevant daily news for the tech curious, from AI to wearables to Elon (sometimes). The newsletter will be a combination of original reporting and aggregation, all in service of the mission to help readers make better decisions and understand the rapidly changing world around them.Morning Brew Inc is the most engaging business media company in the world with over 20 owned and operated multimedia brands reaching a monthly audience of 350 Million+ cross platform with a focus on both consumer and professional content. We have been building our brand umbrella and product suite out for years, and now have a hugely diverse and successful products suite across newsletter, onsite, live and virtual events, podcast, video, creator and social. Our positions are remote hybrid; however, we have a strong preference for employees who can work from our Morning Brew HQ in NYC. HERE’S WHAT YOU’LL BE WORKING ON- Manage day-to-day operations of the Tech Brew newsletter production process, including assigning/approving stories, editing pieces, and writing.- Help lead content strategy for Tech Brew’s relaunch- Manage, coach, and develop a team of one writer and one copy editor. - Generate, develop, and execute ideas for non-newsletter products and other special editorial projects.- Write stories if and as needed.- Enforce Morning Brew Inc.’s editorial guidelines, editing content for high-level substance, Brew tone and voice, and standard copy.- Support optimization of existing content processes and establish new ones where needed. QUALIFICATIONS- At least 5 years of top and line-editing experience, preferably covering tech or business news.- Experience managing writers.- Ability to write in the Morning Brew Inc’s style (engaging, informative, clever)- Flexible worker who is equally motivated by strategic, long-term thinking and hands-on execution.- Ability to intentionally experiment with, iterate on, and make hard decisions about new product offerings.- Excellent communication skills with a mindset for collaboration.- Ability to operate in a high-pressure environment with tight deadlines. COMPENSATION: $105,000-$110,000 *Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below.HOW WE TREAT EACH OTHERRespectful Candor -- We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment.Empathy -- We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other.Inclusivity -- Morning Brew Inc is deeply committed to fostering a transparently inclusive workplace environment, and people of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply. HOW WE TREAT OUR WORKCuriosity -- We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues.Accountability -- We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences.Bias Toward Action -- We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges.Challenger Mentality -- We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience.Clarity of Purpose -- We understand the “why” in our work, which helps us to operate at our highest level of performance and efficiency. PERKSWhile being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer. Brew’s HQ: Pick an adjustable standing desk or cozy corner and load up on free coffee (duh) and snacks at our new two-story office space in NYC’s Flatiron District.401(k) employer match: We want to help you prepare for the future, now. Premium health, vision, and dental plans: Your health matters!Mental health benefits: Personalized plans and programs to promote your mental well-being.Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app.Family planning: Want to join #brewparents? Generous paid parental leave and fertility coverage for eligible employees.Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and GroundedGym and workout class reimbursements: It pays to be healthy.Annual learning credit: Want to learn something new? We'll reimburse you. BRIEF BREW HISTORYMorning Brew Inc. was founded in 2015 by two entrepreneurial college students who noticed their peers were not consuming legacy media resources about business and finance news, but had a high desire to learn about those topics. What started as a small on-campus email has since evolved into a multi-channel media company that operates 20+ unique content franchises. All while maintaining our witty, honest and engaging tone that millions of loyal MBI audience members rely upon daily to better navigate the world. In 2020 a majority stake in MBI was acquired by Axel Springer SE and in February 2025 that position was increased to full ownership of the business. Axel Springer SE is a family-owned, transatlantic media company headquartered in Berlin and New York that is committed to the values of a free and informed society. To learn more about Axel Springer SE and what defines us, visit axelspringer.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Our Deal Team collaborates with Sales, Legal, Finance, and Engineering teams to proactively engage with existing and prospective United States Government and commercial customers. They lead the structuring and discussion of deal terms so that Palantir can continue to drive positive impact in the world. As a member of the Deal Support Team, you will support both United States Government and Commercial Deal Team members as they drive deal execution and support our sales efforts at scale. You will use your expertise to coordinate the formulation of commercial deal terms, and create new and refine existing operating procedures. You'll also apply your understanding of the business landscape to establish relationships with internal partners, manage the pipeline, and increase the visibility of deal progress and forecasting impact across all levels of our organization. In this role, you will also support various special projects that arise at our fast-paced, mission-focused company. We’re a team that values both creativity and partnership. Whether operating solo or collectively, we endeavor to achieve great results on ambitious, time-sensitive deal discussions and projects. You'll be given open ended objectives and expected to find ways to turn them into outcomes. By focusing on the broad vision without losing sight of the details, you will be critical in ensuring our company strategy is reflected in our commercial dealmaking. You'll deliver complex commercial contract and deal information in an understandable way. You'll also manage high touch collaborators in a constantly shifting landscape. You are ready to become adept on the intricate details that enable Palantir to implement its innovative technology to solve real-world problems. Core Responsibilities • Develop in-depth knowledge of Palantir’s contracting and pricing processes to provide deal structuring and pricing support to Deal Team and Sales counterparts., • Draft materials in support of deal discussions, including pricing proposals and order forms., • Manage updates and accuracy of the deal pipeline within Salesforce to align financial systems and commercial systems; work with relevant teams to identify and resolve variances., • Partner with Finance team to provide leadership with visibility of deal progress and forecasting impact while coordinating the flow of information across multiple teams, including Deal Team, Sales, Legal, Accounting, Finance to facilitate the deal process., • Drive adherence to internal controls, processes and business rules to enable growth.What We Value, • A customer service orientation, with experience supporting Sales and other teams in a fast-paced environment., • Ability to build strong relationships and collaborate cross-functionally, demonstrating effective communication as well as strong writing and an attention to detail., • Adaptive, empathetic, and introspective; willing to learn, lead and follow. What We Require, • 5+ years of deal desk or related processes experience, such as sales operations, finance, sales strategy, legal operations, paralegal and sales enablement experience; SaaS or other technology company experience is a definite plus., • Strong program/project management skills, including the ability to handle multiple priorities and meet obligations with minimal supervision or administrative support.

Job DescriptionAt Morning Brew Inc., we mix what you need to know with our unique brand of wit to attract, and build real relationships with, the next generation of business leaders. We speak to them like people, ensuring they get the context and insight needed to make decisions every day. Loyalty and trust are our most valuable currencies. Whether scrolling, reading, watching, or listening, our audience trusts us for credible, entertaining business content that makes an impact on their personal and professional lives. The Morning Brew team is clever, creative, and growing fast. Want in? Read on. OVERVIEWMorning Brew Inc. is looking for a Senior Ad Ops Manager to make sure our audio and video ad campaigns not only run flawlessly, but also shine in front of our clients. This isn’t your run-of-the-mill trafficking gig. We’re looking for someone who can get hands-on in platforms like Megaphone, Spotify, YouTube, and confidently jump into a client call to explain how pixels, tags, and tracking actually work (without putting anyone to sleep). As Morning Brew Inc’s resident audio/video ad ops pro, you’ll be the person people turn to when something breaks, when a client has a question, or when Sales needs to know what’s actually possible before they put it in a deck. Our positions are remote/hybrid; however, we have a strong preference for employees who can work from our Morning Brew Inc. HQ in NYC. HERE'S WHAT YOU'LL BE WORKING ON- Build + Launch: Set up, QA, and launch audio and video campaigns across multiple platforms, making sure everything runs smoothly from copy to clicktags.- Track + Prove It: Implement client pixels/tags and confirm they’re firing, so we can prove performance and keep renewals rolling.- Client-Facing SME: Join onboarding and mid-flight calls to walk clients through the tech, manage expectations, and help AMs scope realistic deliverables.- Monitor + Report: Keep a close eye on campaign pacing and performance, flag issues early, and deliver accurate reporting that tells the right story.- Document + Improve: Create playbooks, streamline workflows, and push the team forward on what “great” looks like for audio/video ad ops. QUALIFICATIONS- 5+ years of experience in digital ad operations with audio/video platforms. Experience with a large digital publisher is ideal.- You know your way around Megaphone, Spotify Ad Studio, YouTube Studio, and web ad trafficking tools.- You’ve got technical a/v chops and can troubleshoot tracking issues in your sleep.- You’re detail-obsessed, but also comfortable explaining complex ad tech to non-technical teammates and clients. Strong project management and QA discipline.- You thrive in a collaborative environment where you can influence outcomes.- Excellent written and verbal communication skills, with confidence in client-facing settings. COMPENSATION $80-100k *Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below.HOW WE TREAT EACH OTHERRespectful Candor -- We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment.Empathy -- We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other.Inclusivity -- Morning Brew Inc is deeply committed to fostering a transparently inclusive workplace environment, and people of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply. HOW WE TREAT OUR WORKCuriosity -- We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues.Accountability -- We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences.Bias Toward Action -- We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges.Challenger Mentality -- We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience.Clarity of Purpose -- We understand the “why” in our work, which helps us to operate at our highest level of performance and efficiency. PERKSWhile being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer. Brew’s HQ: Pick an adjustable standing desk or cozy corner and load up on free coffee (duh) and snacks at our new two-story office space in NYC’s Flatiron District.401(k) employer match: We want to help you prepare for the future, now. Premium health, vision, and dental plans: Your health matters!Mental health benefits: Personalized plans and programs to promote your mental well-being.Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app.Family planning: Want to join #brewparents? Generous paid parental leave and fertility coverage for eligible employees.Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and GroundedGym and workout class reimbursements: It pays to be healthy.Annual learning credit: Want to learn something new? We'll reimburse you. BRIEF BREW HISTORYMorning Brew Inc. was founded in 2015 by two entrepreneurial college students who noticed their peers were not consuming legacy media resources about business and finance news, but had a high desire to learn about those topics. What started as a small on-campus email has since evolved into a multi-channel media company that operates 20+ unique content franchises. All while maintaining our witty, honest and engaging tone that millions of loyal MBI audience members rely upon daily to better navigate the world. In 2020 a majority stake in MBI was acquired by Axel Springer SE and in February 2025 that position was increased to full ownership of the business. Axel Springer SE is a family-owned, transatlantic media company headquartered in Berlin and New York that is committed to the values of a free and informed society. To learn more about Axel Springer SE and what defines us, visit axelspringer.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Analyst, Leasing Insights & Analytics at Empire State Realty Trust will track and analyze commercial leasing data. This role will help ensure data accuracy for the company’s reported leasing statistics and assist the leasing team to achieve the company’s goal of leasing space.RESPONSIBILITIES • Accurately enter tenant and building leasing performance related data into Salesforce, • Review commercial office, retail and broadcasting lease agreements to ensure all lease terms are accurately reflected in lease approval documents, • Maintain updated reports and stacking plans for assigned properties, • Update assigned quarter-end and reoccurring portfolio reports including sublease tracking, comparisons to approved leasing assumptions, leasing process timeframe, prebuilt analysis, etc., • Leverage Power BI to create and maintain dashboards that provide actionable insights to business stakeholders, • Assist with creating quarterly presentations for senior leadership, • Coordinate with other departments such as leasing, legal, property management, project management and lease administration to ensure data accuracy, • Responsible for other reporting specialized tasks and projects at the direction of the Senior Manager, Leasing Insights & AnalyticsWHAT SUCCESS LOOKS LIKE, • Timely processing of lease related documents, ensuring compliance with standard operating procedures, • Accurately and effectively maintain commercial leasing data and data reconciliation, • Collaborate well with others, self-driven, and able to juggle multiple tasks at the same time, • Having the mindset focused on achieving a shared understanding of business problems and requirementsREQUIRED SKILLS / ABILITIES, • Advanced proficiency in Microsoft Excel, • Proficient in building dashboards, reports, and data visualizations in Power BI, • Familiarity with Salesforce or similar real estate CRM system, • Strong attention to detail and accuracy, • Highly organized, • Ability to work well under tight deadlines, • Strong written and verbal communication skills, • Team playerEDUCATION & EXPERIENCE, • Bachelor’s degree or equivalent experience, • 2 + years in commercial leasing and/or analytics experience, • 1 year of hands-on experience with Microsoft Power BIPHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This is an exciting opportunity for someone early in their RevOps career to grow within a fast-paced, mission-driven organization. Key Responsibilities Revenue Operations • Support the development and maintenance of revenue attribution models and sales incentive frameworks, • Assist in triaging deal desk requests and coordinating with cross-functional teams to ensure timely deal execution, • Assist with the execution and documentation of order forms for new deals, renewals, and change orders; ensure consistency and accuracy across commercial documentation in partnership with Legal and Sales, • Support deal structure enforcement, including pricing thresholds, approval workflows, and exception tracking; help maintain up-to-date sales policies and documentation to ensure audit readiness, • Help monitor target progress and support quarterly commissions processes Sales Reporting & Analytics • Build and maintain Salesforce reports and dashboards to track pipeline health, sales performance, and key metrics, • Assist with the analysis of go-to-market performance trends and support ad hoc data requests, • Collaborate with Sales, Marketing, and Customer Success to ensure alignment across the funnel Cross-Functional Collaboration • Work closely with Finance, Legal, Clinical, and Commercial teams to support RevOps-related projects, • Help document processes and identify areas for workflow improvement, • Participate in operational cadences and support governance activities Tools & Technical Enablement • Use Google Sheets, Excel, and SQL to support reporting and data integrity, • Assist with tool integrations across platforms like Salesforce, Looker, and other RevOps systems, • Learn and contribute to the evolution of our RevOps tech stack What We're Looking For Qualifications • 2–3 years of experience in Revenue Operations, FP&A, Strategy, Management Consulting, Sales Operations, or other analytical/business functions, • Familiarity with Salesforce and SaaS business models, • Strong attention to detail and comfort working with data and spreadsheets, • Ability to structure and communicate ideas clearly in both written and verbal formats, • Proactive learner who's excited to grow in a high-growth, fast-paced environment Preferred (Bonus Points) • Familiarity with SQL or experience supporting data workflows, • Interest in healthcare, women's health, or mission-driven technology companies Why You'll Love Working at Maven • Work at the intersection of mission, data, and growth, • Join a collaborative and data-driven team that values curiosity and initiative, • Professional development stipend and clear path to grow within Revenue Operations, • Flexible, remote-first culture designed to support work-life balance This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionAt Morning Brew Inc., we mix what you need to know with our unique brand of wit to attract, and build real relationships with, the next generation of business leaders. We speak to them like people, ensuring they get the context and insight needed to make decisions every day. Loyalty and trust are our most valuable currencies. Whether scrolling, reading, watching, or listening, our audience trusts us for credible, entertaining business content that makes an impact on their personal and professional lives. The Morning Brew team is clever, creative, and growing fast. Want in? Read on. OVERVIEWThis is an opportunity to join the fast paced and growing Lifestyle sales group at Morning Brew Inc; our Lifestyle Sales group is dedicated to building and growing our brand partnerships across our B2C advertisers and agency partners. We’re seeking a self-starter with a strong bias to action and proven success prospecting, pitching, closing and growing business relationships with both large/established and emerging brands. Experience selling social and content is also a major plus. Morning Brew Inc is the most engaging business media company in the world with over 20 owned and operated multimedia brands reaching a monthly audience of 350 Million+ cross platform with a focus on both consumer and professional content. We have been building our brand umbrella and product suite out for years, and now have a hugely diverse and successful products suite across newsletter, onsite, live and virtual events, podcast, video, creator and social. The ideal candidate will have a proven track record in identifying, nurturing and growing business relationships with executive-level decision makers within marketing, advertising or media teams at a wide range of B2C brands in both size and category. This candidate should be comfortable navigating complex marketing organizations and their agency partners while also prospecting key decision makers at smaller emerging brands alike. This individual should be able to balance an innate hunger for success with a strategic and consultative mindset. This candidate should also possess superior cross-functional skills and time management. This is not a typical sales role. Just as we provide the best daily business experience to our readers, we work tirelessly to understand the marketing goals of our advertisers and develop creative and tailored campaigns that WOW our brand partners without jeopardizing the quality of our voice and brand. Our positions are remote hybrid; however, we have a strong preference for employees who can work from our Morning Brew HQ in NYC. HERE’S WHAT YOU’LL BE WORKING ON- Hunting/Prospecting: The opportunities for partnerships with both large and small brands are endless – so we have to focus on the right opportunities. Our ideal candidate will have experience identifying, qualifying, and breaking into some of the world’s most renowned brands with the comfort and know-how to navigate large and complex org charts and multiple internal and external buying groups while quickly identifying if a brand is a fit for our offerings. - Value Selling/Pitching: This candidate will act as a trusted advisor to their partners, and bring a strategic and consultative mindset to their work, designing the most impactful, engaging, full-funnel media strategies across a growing suite of MBI brands and advertising products. - Building, nurturing, maintaining, growing your book of business: This candidate will have proven success both building and managing a book of business over a multi-year timeframe, including proven success at upselling, cross-selling and renewing/retaining business to align with business and partner objectives. - Operate as a company representative with clients in formal and informal settings, including IRL client entertainment, industry events and tentpoles, and ABR/QBRs- Work collaboratively across teams of internal stakeholders (AM, Creative, Pricing/Packaging, Editorial, Product) to build best-in-class media plans that help our clients meet and exceed their goals and help our team meet and exceed our revenue goals. - Maintain accurate and timely customer/prospect, pipeline, and forecast data in our CRM, and proactively aggregate and share customer feedback with the leadership team. QUALIFICATIONS- 5+ years experience managing full-cycle media sales, ideally including at least 2-3 years experience focused on content and social- Experience negotiating, closing and managing six- and seven-figure contracts with executive-level buyers and agencies- Ability to track, forecast, and report on key pacing and performance metrics that will ensure you hit your goals and the entire team is successful- Familiarity with digital advertising performance metrics, audience reach and engagement data, ad pricing metrics and other data points used externally throughout a sales process- Exceptional teamwork and collaboration skills – teamwork makes the dream work!- Ambitious, resilient, and driven – this candidate should be a self-starter who is not afraid to get their hands dirty in order to accomplish our goals- Excellent written and verbal communication skills- Passion for Morning Brew Inc and its franchises, products, and audience strongly preferred COMPENSATION $130,000- $152,000 base DOE + commission *Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below.HOW WE TREAT EACH OTHERRespectful Candor -- We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment.Empathy -- We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other.Inclusivity -- Morning Brew Inc is deeply committed to fostering a transparently inclusive workplace environment, and people of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply. HOW WE TREAT OUR WORKCuriosity -- We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues.Accountability -- We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences.Bias Toward Action -- We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges.Challenger Mentality -- We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience.Clarity of Purpose -- We understand the “why” in our work, which helps us to operate at our highest level of performance and efficiency. PERKSWhile being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer. Brew’s HQ: Pick an adjustable standing desk or cozy corner and load up on free coffee (duh) and snacks at our new two-story office space in NYC’s Flatiron District.401(k) employer match: We want to help you prepare for the future, now. Premium health, vision, and dental plans: Your health matters!Mental health benefits: Personalized plans and programs to promote your mental well-being.Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app.Family planning: Want to join #brewparents? Generous paid parental leave and fertility coverage for eligible employees.Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and GroundedGym and workout class reimbursements: It pays to be healthy.Annual learning credit: Want to learn something new? We'll reimburse you. BRIEF BREW HISTORYMorning Brew Inc. was founded in 2015 by two entrepreneurial college students who noticed their peers were not consuming legacy media resources about business and finance news, but had a high desire to learn about those topics. What started as a small on-campus email has since evolved into a multi-channel media company that operates 20+ unique content franchises. All while maintaining our witty, honest and engaging tone that millions of loyal MBI audience members rely upon daily to better navigate the world. In 2020 a majority stake in MBI was acquired by Axel Springer SE and in February 2025 that position was increased to full ownership of the business. Axel Springer SE is a family-owned, transatlantic media company headquartered in Berlin and New York that is committed to the values of a free and informed society. To learn more about Axel Springer SE and what defines us, visit axelspringer.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description:\n\nCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY ESRT seeks a property management leader who is a results-oriented professional to join the Empire State Building (ESB) as Property Manager. The ideal candidate is a visionary leader who will drive operational excellence, strategic planning, and process improvements to enhance the tenant experience and operational efficiencies. The goal is to enhance overall productivity and performance, which ultimately contribute to a better tenant experience, NOI and contributes to the organization’s overall success. The role ensures the seamless oversight of property operations, including tenant services, staff oversight and development, financial ownership and accountability and interdepartmental collaboration. The successful candidate will demonstrate exceptional leadership, prioritize organizational objectives, enhance communication, foster team collaboration, drive innovation, and ensure the team achieves the highest operational standards. RESPONSIBILITIESFINANCIAL OWNERSHIP AND ACCOUNTABILITY:Develop, forecast, and manage operating and capital budgetsDirect the strategic elements of the budget, monitor financial performance, report key metrics and develop plans to meet operational budget goalsConduct monthly financial reviews; including comments on variances, reviews accruals, reforecasts as requiredIdentify and implement cost savings and revenue producing initiativesReport to VP, Property Management in timely manner any discrepancies above the projected expenses, monitoring of asset performance, financial results and execution of business plans TENANT SERVICES: Ensure an exceptional tenant experience by actively enhancing tenant relations through regular communication and engagementMake recommendations to improve services that add value, such as introducing new amenities, optimizing existing services, and addressing tenant feedback promptly and effectively.Oversee and coordinate lease reviews and special arrangements for tenants, including the TI process and notice provisionsManage annual tenant satisfaction survey results to exceed KPI for excellenceSupport all building amenities (fitness club, lounge, restaurant) LEADERSHIP AND STRATEGY: Provide leadership, strategy, and direction for all operational functions of the propertyLead the property operations team to ensure operational best practices are upheld and continuously improved and goals are consistently met and exceeded wherever improvement can be madeSet and evaluate clear goals and objectives that align with the organization's prioritiesLead and participate in committees that help drive the department and company to new heightsCollaborates efficiently with various departments, including leasing, project management, marketing/PR, human resources, legal, accounting, and IT, to ensure seamless operations and achieve organizational goals PEOPLE DEVELOPMENT:Ensure the training and development of property management staff while managing them to provide the highest quality and most efficient serviceEnsure that quarterly customer service training is deliveredMeet with staff on a regular one-on-one basisAccountable in all we do PROPERTY MANAGEMENT: Maintain operational and performance standards to deliver a Class-A experience in line with industry standards, while directing and interfacing with all service departments, including custodial, security, and maintenanceEstablishes short- and long-range plans to include renovation and maintenance projectsComplete, in conjunction with company’s project managers, authorized Capital projects per capital expenditure budget and monitor expenditure and timeliness of capital spendMonitor collections of all property revenue sourcesEnsure SOPs are in-place for the operational knowns and anticipate the unknowns Assist in the implementation of new technology and make recommendations for new technology where it can benefit the companyReview and sign-off of all permit applications to DOB/LPCCollaborate on capital and major R&M projects including scope development, budgeting, and executionOversee service contracts including scope definition, bidding, and award processes.Lead emergency response efforts, communications; Investigate root cause and prevention planManage procurement: review proposals, POs, and track financials.Monitor engineering team KPIsParticipate in strategic planning and align engineering initiatives with broader organizational goalsWHAT SUCCESS LOOKS LIKEEffectively oversee property operations, ensuring that operational standards and goals are consistently met and exceededDemonstrate strong leadership by developing, forecasting, and managing operating and capital budgets, conducting thorough financial reviews, and ensuring the timely completion of capital projectsProactively identify and mitigate operating risks, including environmental, health, and safety concernsEffective management and development of onsite employees, the implementation of new technologies, and active participation in committees that drive departmental and company growthEmbody the company's values, deliver exceptional tenant experiences, and contribute to the overall success and sustainability of the organizationSHORT-TERM GOALS (0–6 MONTHS)TENANT EXPERIENCE & RELATIONSHIPS:Meet with primary decision-makers for all major tenantsMeet with Director of Hospitality and Tenant Experience on a regular cadence FINANCIAL OWNERSHIP & ACCOUNTABILITY:Review and take ownership of the operating and capital budgetsProduce reports on time and with accuracy (i.e. accruals, variance comments, reforecasts); Surface at-risk line items and an action plan to mitigateMeet with the accounting team on a monthly cadence OPERATIONS:Complete a full SOP review; close gaps for ‘knowns’ and define escalation for ‘unknowns’Review dashboards for work orders, COIs, PM compliance, service contracts PEOPLE DEVELOPMENT:Conduct 1:1s with all direct reportsSet clear, measurable goals and development plans ENGINEERING: Validate scopes, budgets, and timelines for current-year capital and major R&M projectsReview and redefine engineering KPIs (PM compliance, work orders, staffing and OT baselines) and cadence with the Director of Engineering; Align initiatives to property and portfolio objectives. TECHNOLOGY & PROCESS IMPROVEMENT:Assess current tech and implement quick-win enhancements to improve processes and reportingLONG-TERM GOALS (6-24 MONTHS)TENANT EXPERIENCE & VALUE CREATION:Meet or exceed ESRT’s ‘Excellence’ benchmark in the annual tenant satisfaction survey; Seek to reduce average work-order resolution time and increase first-call resolution through training and SOP refinementsOptimize amenities and services that add value (e.g., upgraded programming, refined service levels), with a documented ROI or retention/expansion impact FINANCIAL PERFORMANCE:Deliver operating results at or better than budget through disciplined management, cost-saving initiatives, and revenue-enhancing programsAchieve multi-year savings via strategic rebids and scope optimization while maintaining or improving service quality CAPITAL EXECUTION & PLANNING:Ensure approved capital and major R&M projects are delivered on schedule and within budget.Introduce at least one technology or process innovation that measurably enhances efficiency, safety, or tenant satisfaction (e.g. analytics-driven PM, automate workflows) PEOPLE, CULTURE & BENCH STRENGTH:Develop a high-performing, accountable team with clear succession coverage for critical rolesAchieve measurable improvements in engagement and performance CROSS-FUNCTIONAL IMPACT:Work closely with Leasing, Project Management, Marketing/PR, HR, Legal, Accounting, and IT to accelerate deal execution, streamline buildouts/TIs, and execute projects and enhance communications and brand SUSTAINABILITY:Advance ESRT’s leadership in energy efficiency and work closely with the sustainability and engineering team to improve energy use, waste diversion rates and maintain programs aligned with ESRT’s commitments and portfolio standards.REQUIRED SKILLS / ABILITIESFinancial acumen: ability to develop, forecast, and manage operating and capital budgets with variance analysisProficiency in property management systems (e.g. Yardi, Prism) and Microsoft Office Suite (Excel, Word, PowerPoint)Knowledge of NYC building codes, compliance requirements, and Class A property operationsStrong project management skills for capital projects and tenant improvements, including scope, budget, and timeline controlData-driven decision-making: ability to interpret KPIs, dashboards, and analytics for performance optimizationAnalytical and detail orientedStrong supervisory and administrative skillsStrategic thinking with the ability to align property operations to organizational goalsExceptional communication and interpersonal skills to build strong tenant and team relationshipsLeadership presence: ability to inspire, coach, and develop high-performing teamsProblem-solving mindset with adaptability in fast-paced, dynamic environmentsHigh integrity, accountability, and a collaborative approach to cross-functional initiativesDemonstrate strong, results-driven leadership and professional communication skills to both the property team and senior leadershipOpen and innovative mindset, with the ability to multi-task and work well under pressure and adhere to deadlinesOptimistic, proactive, responsible, and focused on achieving resultsThrive in a fast-paced environmentEDUCATION & EXPERIENCEMinimum of ten (10) years experience in property managementExperience managing a NYC-based Commercial Real Estate REIT overseeing a Class “A” property over 1MM square feetBOMA RPA, FMA or IREM CPM highly preferredPHYSICAL REQUIREMENTSProlonged periods of sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECTAt ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independentlyDynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable – you take a strong sense of ownership and accountability over your work Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious – you consistently look for new ways to work smarter, not just harderEthical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culturePositive – you possess a service-oriented attitude with excellent follow through BENEFITSCompetitive base salary and bonusHealth/Dental/Vision insuranceCompany sponsored Life, AD&D, STD (with Salary Continuation), and LTD InsuranceVoluntary Enhanced LTD ProgramVoluntary Hospital, Accident, and Cancer Programs401(k) with 100% match up to 5%Paid parental leavePre-tax transit accountsEmployee Assistance Program for emotional, financial, and legal supportWELL-BEINGGenerous paid time offFlex remote work timeFlex Summer FridaysEmployee engagement programsVolunteer time offContinuing educationComplimentary Empire State Building Observatory accessComplimentary gym membership and other wellness benefitsEmployee Discount Programs Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses. ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely hel

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Director, Total Rewards will be responsible for leadership of the design, implementation, governance, and continuous improvement of the organization’s Total Rewards program, which includes payroll/compensation, benefits, 401K, and other related areas. This position will dually report to the EVP, Chief Financial Officer & Chief Accounting Officer and SVP, HR Strategy & Operations, but will require collaboration and buy-in from all departments. This position requires a proven track record with the ability to manage direct reports, deliver measurable business outcomes, ensure compliance, and drive efficiency. RESPONSIBILITIES • Lead payroll operations and administration to ensure accuracy, efficiency, and compliance, • Maintain oversight of the Company’s 401K plan including vendor assessment, negotiations, and regulatory matters, • Ensure accurate budgeting and recording of compensation related costs and review the recurring monthly compensation accounting entries posted by Corporate Accounting, • Maintain organized database of all aspects of compensation (history of salary, bonus, equity grants) and ensure accurate record-keeping (including all offer letters, grant documents), • Execute annual and mid-year compensation processes in partnership with SVP, HR Strategy & Operations, • Ability to lead successful transition to new Total Rewards/HRIS system, • Direct all aspects of benefits strategy and administration, including health and wellness programs and retirement plans, • Manage the process to obtain, process, and communicate annual compensation (Cash/Equity) updates including valuation of equity awards, • Develop compensation budgets, forecast spend and build a process to ensure our annual and mid-year changes fall within budget and are aligned to business goals; Prepare and document thoughtful analysis to summarize variances against budgets and forecasts to aid in decision making, • Work closely with the HR department to ensure accurate budgeting and recording of compensation related costs and prepare the recurring monthly compensation accounting entries, • Oversee and execute pay equity analysis with outside vendors as needed, • Ensure compliance with global regulatory requirements (e.g., ERISA, GDPR, WARN, TUPE), • Partner with IT and cross-functional stakeholders to maximize the use of HRIS, analytics tools, and automation technologies, • Drive continuous improvement and transformation initiatives across HR, enabling greater transparency, consistency, and efficiencyWHAT SUCCESS LOOKS LIKE, • Seamlessly integrate into our existing payroll and benefits processes, with an intent to enhance efficiency and ensure compliance, • Employee engagement and customer service is at the forefront of our culture and must be modeled in this department, • Anticipate future trends and align programs with long-term organizational goals, • Collaboration is needed to build trust and alignment across teams and with employees, • Deliver scalable, compliant, and efficient HR solutionsREQUIRED SKILLS / ABILITIES, • Experience with Union employee payroll is required; Experience with SEIU Local 32BJ, IUOE Local 94, and IUOE Local 30 preferred, • Extensive experience with HRIS/Payroll systems; ADP Workforce Now preferred, • Practical experience with financial analysis, • Strong communication, leadership, and collaboration skills, • Proficient in accounting systems (preferably Yardi Voyager), • Strong skills in Excel and Microsoft Office, • Executive compensation experience preferred, • CCP (Certified Compensation Professional) certification a strong asset, • Experience with process automation software such as Alteryx and/or Power BI highly preferredEDUCATION & EXPERIENCE, • Minimum of 10 years of professional experience working in an organization with exposure to multiple departments, service line leaders and teams, • Minimum of 6 years of experience with payroll management and compensation, • Minimum of 6 years in a supervisory role, • Bachelors degree required; MBA is a plusPHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job Description NOTE: Recruitment communications from Journey will only come from @Journey.live emails. We will never ask you to share personal information or accept offers outside of our formal hiring process. About Journey Journey is the leading proactive mental health solution for modern companies. Our mission is to help all people live happier, healthier, less stressed lives. We are a rapidly growing tech startup, and we work with care and intention to create a high-performance company with the following in mind: • Speed Wins. Make decisions, move quickly, and know that if things go wrong, it’s okay for you and the company., • Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes., • Customer-Obsession. We are obsessed with helping all people to live happier, healthier lives. We accomplish this by knowing our customers incredibly well and finding ways to make their lives better., • Truth Through Safety & Courage. A safe space allows all of us to feel secure and welcome, which creates the environment needed to act courageously, speak our truth, and see different perspectives. Doing so leads to the best decisions and the most successful company., • Ownership & Accountability, Together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges and work together to achieve our collective success., • Focus. By concentrating on the few things that truly matter, we maximize our impact and avoid distractions that slow us down. Clear priorities reduce chaos, bring clarity, and help us deliver meaningful results. About the Role: As a Director of Strategic Alliances/Consultant Relations at Journey, reporting directly to the SVP, Sales & Consultant Relations, you will be responsible for identifying and developing partnerships with benefits consultants at the top houses. You will play a crucial role in managing partner relationships, executing partnership marketing and sales strategies, tracking partnership performance, and making strategic recommendations for improvement. Collaboration with internal departments is key to ensure knowledge transfer and alignment with Journey's overall business goals. We're looking for a dynamic, accomplished professional with previous success working with brokers and consultants to help build and optimize these valuable business relationships. In this job, you will: • Develop strategic partnerships with key benefits consultants and maintain strong relationships, serving as the main contact for partnership-related matters., • Educate consultants on Journey’s products and capabilities while understanding their and their clients' needs., • Serve as the liaison between internal teams and external consultants to foster strong partnerships, smooth collaboration, and aligned deliverables., • Manage consultant deals, collaborate with the Sales Director, and lead RFP process for consultant-led opportunities., • Track partnership performance, provide leadership insights, and adjust strategies accordingly., • In partnership with the internal marketing team, design and execute outreach and nurture strategies to consultants., • Collaborate with product and marketing teams to align partnership initiatives with company goals. Requirements (what makes you a great fit): • 8+ years of experience working with consultants, brokers, and partners (i.e. WTW, Mercer, Gallagher, Aon, Lockton, Alliant, etc.) in a similar capacity at a health and wellness company, • Early-stage (<25 employees) startup experience is a must, • Consistent over-achievement in quota and revenue goals The ideal candidate will: • Be a self-starter who thrives with autonomy and relentlessly pursues goals, • Have strong written and verbal communication skills, • Excel at multi-tasking and managing multiple projects at the same time, • Be comfortable with critical thinking and problem-solving, • Eager to learn and adapt to industry trends, • Culture Focused. We prioritize building a high-performance culture of top talent. At Journey, you’ll work with a team of smart, motivated and happy people who like to have fun., • Remote First. We are a remote company. Where you live is where we are located., • Stock Options. We encourage an ownership mindset by giving full-time employees the opportunity to share in the success of Journey., • Medical, Dental & Vision Insurance. Journey contributes approximately 80% of the medical insurance premium for the employee and their family, provided through Aetna., • Unlimited PTO. We trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony. We offer unlimited time off and encourage you to take it., • Parental Leave. 10 weeks of fully paid parental leave for birthing, non-birthing, and adoptive parents is available after one year of employment., • Fertility & Family Planning. In partnership with KindBody, Journey employees receive a discounted suite of services covering preconception to postpartum, as well as support for surrogacy, donor services, and adoption. Journey also offers paid leave for pregnancy loss as well as travel reimbursement for safe and legal abortion access., • Productivity Stipend. Team members receive $1,000 to spend on co-working spaces, a new desk chair, or whatever they need to make their work environment more comfortable., • Learning and Development. Journey is invested in your continuous growth. Each year, team members are eligible for up to $1,000 to spend on professional development opportunities of their choosing., • Journey’s Proactive Mental Health Program. Of course, team members and their loved ones have access to Journey Proactive EAP, our proactive mental health solution to stay happy, healthy, and mentally and emotionally fit., • Compensation. Composed of base salary, bonus and equity. The OTE for this role is $150,000 - $250,000 annually. Exact compensation may vary based on skills, experience and location. —- Equal Opportunity Employer At Journey, we aim to foster a workplace free from discrimination. We believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our people and a better product for our clients. Journey is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

Job DescriptionAt Morning Brew Inc., we mix what you need to know with our unique brand of wit to attract, and build real relationships with, the next generation of business leaders. We speak to them like people, ensuring they get the context and insight needed to make decisions every day. Loyalty and trust are our most valuable currencies. Whether scrolling, reading, watching, or listening, our audience trusts us for credible, entertaining business content that makes an impact on their personal and professional lives. The Morning Brew team is clever, creative, and growing fast. Want in? Read on. OVERVIEWWe’re looking for a Writer to create compelling coverage for Tech Brew, one of Morning Brew’s largest consumer publications. Tech Brew is relaunching as a B2C publication, covering all the relevant daily news for the tech-curious — from AI to wearables to Elon (sometimes). The newsletter will combine original reporting and aggregation to help readers make better decisions and understand the rapidly changing world around them. Morning Brew Inc is the most engaging business media company in the world with over 20 owned and operated multimedia brands reaching a monthly audience of 350 Million+ cross platform with a focus on both consumer and professional content. We have been building our brand umbrella and product suite out for years, and now have a hugely diverse and successful products suite across newsletter, onsite, live and virtual events, podcast, video, creator and social. Our positions are remote hybrid; however, we have a strong preference for employees who can work from our Morning Brew HQ in NYC. HERE’S WHAT YOU’LL BE WORKING ON- Write stories and other associated content for the Daily Tech Brew newsletter.- Generate ideas for new newsletter initiatives.- Pitch and develop story ideas aligned with Tech Brew’s editorial goals.- Conduct research, interviews, and reporting to produce original content when needed.- Work collaboratively with editors, copy editors, and other team members to maintain Morning Brew’s editorial standards and voice.- Optimize content for email and other platforms to increase engagement with our audience.- Support optimization of existing content processes and establish new ones where needed. QUALIFICATIONS- Deep interest and expertise in tech news writing (bonus points for newsletter experience) and digital media.- Preferred 2–3 years of professional writing experience OR 2–3 years of post-graduate experience working in or around business or tech news, with demonstrable content-creation experience (blog posts, research, presentations, etc.).- Ability to write in Morning Brew’s style (engaging, informative, clever).- Self-starter attitude with the ability to operate in a collaborative environment.- Combination of attention to detail and creative, strategic thinking.- Ability to operate in a high-pressure environment with tight deadlines. COMPENSATION: $80,000-$85,000 *Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below.HOW WE TREAT EACH OTHERRespectful Candor -- We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment.Empathy -- We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other.Inclusivity -- Morning Brew Inc is deeply committed to fostering a transparently inclusive workplace environment, and people of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply. HOW WE TREAT OUR WORKCuriosity -- We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues.Accountability -- We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences.Bias Toward Action -- We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges.Challenger Mentality -- We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience.Clarity of Purpose -- We understand the “why” in our work, which helps us to operate at our highest level of performance and efficiency. PERKSWhile being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer. Brew’s HQ: Pick an adjustable standing desk or cozy corner and load up on free coffee (duh) and snacks at our new two-story office space in NYC’s Flatiron District.401(k) employer match: We want to help you prepare for the future, now. Premium health, vision, and dental plans: Your health matters!Mental health benefits: Personalized plans and programs to promote your mental well-being.Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app.Family planning: Want to join #brewparents? Generous paid parental leave and fertility coverage for eligible employees.Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and GroundedGym and workout class reimbursements: It pays to be healthy.Annual learning credit: Want to learn something new? We'll reimburse you. BRIEF BREW HISTORYMorning Brew Inc. was founded in 2015 by two entrepreneurial college students who noticed their peers were not consuming legacy media resources about business and finance news, but had a high desire to learn about those topics. What started as a small on-campus email has since evolved into a multi-channel media company that operates 20+ unique content franchises. All while maintaining our witty, honest and engaging tone that millions of loyal MBI audience members rely upon daily to better navigate the world. In 2020 a majority stake in MBI was acquired by Axel Springer SE and in February 2025 that position was increased to full ownership of the business. Axel Springer SE is a family-owned, transatlantic media company headquartered in Berlin and New York that is committed to the values of a free and informed society. To learn more about Axel Springer SE and what defines us, visit axelspringer.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Journey Journey is the leading proactive mental health solution for modern companies. Our mission is to help all people live happier, healthier, less stressed lives. We are a rapidly growing tech startup, and we work with care and intention to create a high-performance company with the following in mind: • Speed Wins. Make decisions, move quickly, and know that if things go wrong, it’s okay for you and the company., • Intuition, Then Data. We’re a data-driven company. We start with our instincts and then use data to validate our decisions and improve., • Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes., • Customer-Obsession. We are obsessed with helping all people to live happier, healthier lives. We accomplish this by knowing our customers incredibly well and finding ways to make their lives better., • Truth Through Safety & Courage. A safe space allows all of us to feel secure and welcome, which creates the environment needed to act courageously, speak our truth, and see different perspectives. Doing so leads to the best decisions and the most successful company., • Ownership & Accountability, Together: We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges and work together to achieve our collective success. About The Role We are seeking a hands-on Events & Content Manager who thrives on execution and detail. This role is less about sitting back and directing strategy and more about rolling up your sleeves daily to plan and run events, draft and edit content, and make sure every piece of creative output is consistent, high quality, and on-brand. You’ll coordinate directly with the Head of Growth, Demand Generation Director, SVP of Sales & Consultant Relations, and Sales team (especially Consultant Relations) to deliver events that drive the pipeline. You’ll also manage the content calendar and brandbook, working closely with our design agency and writers to produce materials that are ready to go—not stuck in endless cycles of revision. This role is ideal for someone who loves being in the weeds—writing, editing, organizing, and executing—while also providing enough direction to keep all brand and content efforts aligned. In this job, you will: • Own the execution of Events & Webinars, Content & Brand, and Cross-Functional Alignment, including planning and running events, drafting and editing content, maintaining the brandbook, and ensuring all creative and messaging aligns across teams., • Plan and execute Journey’s event calendar end-to-end, including logistics, vendors, speaker prep, reporting, and follow-up., • Draft, edit, and publish content across multiple channels (website, blog, sales collateral, decks, podcasts, video scripts, and social media)., • Manage and grow Journey’s social media presence (company + CEO), including content planning, posting, engagement, and reporting., • Manage and brief external content creators (writers, designers, agencies) to ensure their work meets Journey’s standards., • Maintain and update the brandbook, reviewing and QA’ing all marketing and sales materials for consistency and quality., • Work cross-functionally with Marketing, Sales, Customer Success, and Operations to eliminate friction and keep execution efficient., • Partner with the Head of Growth and executive team to ensure alignment on brand direction and pipeline goals. Why Join Journey? • Be part of a mission-driven team reshaping workplace mental health., • Take ownership of visible, high-impact events and content., • Work closely with leadership while still having autonomy to execute., • Contribute to a fast-growing company building the future of proactive EAP. Requirements • 5–8 years of experience in event and content execution (B2B SaaS, HR, or health sector experience is a plus)., • Hands-on experience managing social media channels (LinkedIn, Instagram, TikTok or similar), with an eye for brand voice, engagement, and analytics., • Comfortable managing agencies and freelancers while still doing much of the work directly., • Skilled at juggling multiple projects, deadlines, and stakeholders., • Culture Focused. We prioritize building a high-performance culture of top talent. At Journey, you’ll work with a team of smart, motivated and happy people who like to have fun., • Remote First. We are a remote company. Where you live is where we are located., • Stock Options. We encourage an ownership mindset by giving full-time employees the opportunity to share in the success of Journey., • Medical, Dental & Vision Insurance. Journey contributes 100% of the medical insurance premium for the employee, provided through Aetna., • Unlimited PTO. We trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony. We offer unlimited time off and encourage you to take it., • Parental Leave. 10 weeks of fully paid parental leave for birthing, non-birthing, and adoptive parents is available after one year of employment. Journey also offers paid leave for pregnancy loss as well as travel reimbursement for safe and legal abortion access., • Productivity Stipend. Team members receive $1,000 to spend on co-working spaces, a new desk chair, or whatever they need to make their work environment more comfortable., • Learning and Development. Journey is invested in your continuous growth. Each year, team members are eligible for up to $500 to spend on professional development opportunities of their choosing., • Journey’s Proactive Employee Assistance Program. Of course, team members and their loved ones have access to Journey Proactive EAP, our proactive mental health solution to stay happy, healthy, and mentally and emotionally fit NOTE: Recruitment communications from Journey will only come from @Journey.live emails. We will never ask you to share personal information or accept offers outside of our formal hiring process.

Job DescriptionTraining is in person in Manhattan for three weeks, after that this is a remote position. Monday through Friday Able to work rotating shifts ranging from - 7am-4pm, 8am-5pm, 9am-6pm, 10am-7pm, 11am-8pm. All shifts are required. Home Internet Speed of 300 MGPS or better. A quiet space at home to set up a workstation not too far from their internet router. Excellent Customer Service & Communication Skills. Your Impact - The Customer Service Representative will work with all clinicsscheduling needs, online appointment requests, incoming calls to ensure that all patientsget access to care. The Customer Service Representative serves as a valued member of the SPEAR team, helping patients get the medical procedures they need. As well as alleviating stress from the Front Desk Care Coordinator team. As a SPEAR Team Member, you naturally exhibit SPEAR’s values by default. Your talents instinctively result in actions of Service, Passion, Empathy, Accountability, Respect, Impact and Teamwork. You put people first, and know that every team member, and potentially every New Yorker within travel distance to any of our clinics, relies on you to help them become the best versions of themselves. Your Success Factors: Respect & Teamwork:You understand that respectis the only way employees, customers and SPEAR will succeed. You cultivate a culture of teamwork and are committed to supporting our team. Spear is seeking a passionate and reliable remote Customer Service Representative. You would be required to be in New York for three weeks of training and must live in the tri-state area (NY, NJ, CT) INTRINSIC RESPONSIBILITIES: Serve as a liaison between patients and therapist with a focus on customer service and providing accessibility to care. Facilitate patient visits and appointment scheduling for therapists. Handle all aspects of appointment scheduling, including accurate data entry, answering incoming phone calls, handling online appointment requests and contact requests. Customer Service Representatives are expected to be proficient in all the aforementioned areas.Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistESSENTIAL JOB FUNCTIONS: Telephone · Respond to all calls professionally with a warm tone, patience, and compassion. · Answer at least 55 incoming phone calls per day, including NPH and overflow calls.· Answer a minimum of 20 New Patient Hotline calls per day. · Take messages that are accurate, legible, complete with names, dates, time, phone number, correctly routed to appropriate person.· Listen to voice messages and be able to respond within 15 minutes of a call. Online Requests· Answer incoming online appointment requests & contact requests within 30 minutes of receipt. · Accurately update & maintain online request trackers with status of the request, scheduled appt dates, times, clinic & acct numbers. · Make a minimum of 40 outbound calls per day. · Answer a minimum of 15 new patient hotline calls per day. Scheduling· Schedule appointments for new patients, following the best scheduling practice rules. · Gather patient demographic information and create the account. · Schedule follow up appointments for existing patients. · Reschedule appointments. · Cancel appointments and follow correct cancellation rules & update providers' schedules with detailed notes. · Follow template guidelines for length of time, time of day, and appointment type.· Mail/Email appropriate instructions to patients when necessary. Emails & Tasks· Follow up on emails within an hour of receipt. · Work on tasks assigned to the Customer Service Team on Raintree. CORE ACCOUNTABILITIES Customer Service· Uphold our “SPEAR-IT” standards by providing 5 Star customer service to fellow employees and to our clients, patients and referral sources.· To assist in marketing our practice both internally to our patients and externally to our physicians and referral sources.· Demonstrates empathy, concern and respect for the needs of others.· Maintains a pleasant tone; stay alert and actively listens. · Promotes positive interpersonal relationships with customers by discussing situations in a non-threatening way, displaying sensitivity, compromising as appropriate. · Consistently interacts with others in a courteous and professional manner.· Maintains confidentiality.· Performance consistent with Spear Clinic Employee Handbook. Teamwork· A role model in establishing and maintaining working relationships that foster teamwork and effective communication. Uses proper communications for voicing concerns.· Demonstrates support for others in accomplishing work. Expresses appreciation. · Demonstrates flexibility in adapting to changing needs.· Concerned with work of others. Consistently considers the effect of actions on others and team goals.· Anticipates and works to prevent problems. Effective Use of Resources· Consistently follows company guidelines regarding attendance, paid time off or leaves of absence.· Communicates effectively. · Is consistently productive. · Initiates ideas, interventions or procedures that reduce costs and streamline operations while improving quality. Initiative· Initiates innovations and improvements. Lead efforts in applying new methods.· An active participant and contributor to innovations and improvements.· Open to change. Contributes readily to improvements and responds positively to suggestions. Supports final decisions.· Seeks additional duties when work has been completed. QUALIFICATIONS· High school diploma or equivalent.· Relevant customer service experience helpful. · Excellent verbal and written communications skills.· Experience with multi-line phone system helpful. Position Requirements · Must live in the Tri-State Area (NY, NJ, CT)· Remote position requires a quiet private space at home to set up a workstation not too far from their internet router.· Able to work 5 rotating shifts ranging from 7am-4pm, 8am-5pm, 9am-6pm, 10am-7pm, 11am-8pm. All shifts are required.· Home internet speed 300 MBPS or better. · Able to commute into NYC for initial 3 weeks of training. · Excellent communication skills with patients, peers and management. · Manual dexterity to manipulate office equipment and make written notations.· Ability to use computer keyboard 25-90% of each workday.· Ability to sit at desk for 25-90% of each workday.· Hearing acuity to communicate over the telephone.· Visual acuity to read information in print and on computer screen. HIPAA STATUS· Has been determined as eligible for access to/use of PHI & EPHI based on work duties and responsibilities in compliance with ‘minimal necessary standards· Has read Spear’s policy and procedure manual this calendar year

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Real Estate Paralegal will work directly with and support the Chief Counsel, Real Estate and Real Estate Litigation Counsel, in handling a variety of real estate matters for ESRT, including transaction and litigation documents and written and oral communication with other departments within the company, ESRT’s external counsel, tenant’s and counterparty’s counsel, and government agencies.RESPONSIBILITIES • Review leases to assess landlord and tenant rights, remedies and/or obligations and confirm economic terms, • Coordinate document signing process and obtain internal approvals from other departments within the company, • Draft basic legal documents related to leasing, commercial real estate and collections matters, • Review and approve “draft” and final LOC security deposits and related lease provisions, • Track, support and report action for internal and external counsel on leasing matters, construction related matters, real estate transactions (e.g., acquisitions, financings, etc.), litigation and collections, and insurance and property tax, • Summarize leases regarding, economic term, landlord and tenant rights, remedies and/or obligations, • Communicate with tenants as needed, • Coordinate the lease signing process, sublease consent process, and related approvals from other departments within the company, • Coordinate procurement of lender approval of leases and SNDA’s where required, • Update standard operating procedures for all leasing related activities, • Track collections and litigation deadlines, • Monitor status of disputes with tenants, • Manage deadlines and provide status of all matters as requested, • Organize/file legal documents, • All other legal related tasks requested by the Chief Counsel, Real Estate and Real Estate Litigation CounselWHAT SUCCESS LOOKS LIKE, • Is detail oriented and able to manage high volume of matters with accuracy and efficiency, • Possesses strong organizational and communication skills, • Has knowledge of real estate law and procedures, • Eager to learn new matters and values importance of learning and improving, as well as recognizing importance of procedural and administrative tasks, • Displays flexible approach to problem-solving, • Positive attitude and willingness to follow guidelines and protocols, • Takes ownership of work, • Shows high level of professionalism and respect to colleagues, • Ability to work collaboratively with multiple parties, including attorneys, real estate brokers and tenantsREQUIRED SKILLS / ABILITIES, • Must be able to work in fast-paced environment with accuracy, • Organizational and analytical skills, with a customer service orientation, • Detail-oriented with an ingrained dedication to integrity of work product, • Enthusiastic with positive attitude, • Takes initiative to identify issues and problem solve, • Good time management skills and ability to prioritize multiple projects, • Works efficiently and independently, • Maintains professionalism in workplace, • Excellent interpersonal, written and verbal communication skills, • Commitment to personal growth, • Grammar, spelling, and proofreading skills, • Microsoft Office skills (Word, Excel, Outlook), • Willing to work after normal business hours when necessaryEDUCATION & EXPERIENCE, • Five (5)+ years’ legal experience in real estatePHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job Description Job Title: Director of Information Technology Department: IT Location: Jersey City, NJ (Hybrid/Remote) Shift: M-F 8:30am-5pm Reports to: COO FLSA Status: Exempt Backup: CEO Revision Date: 07/23/2025 Position Overview: The Director of Information Technology is a senior leader responsible for overseeing the planning, coordination, and execution of all IT-related activities within the organization. This includes leadership of infrastructure, systems, development, cybersecurity, help desk operations, and data analytics platforms, including Tableau. The Director will guide a diverse IT team, vendors, manage strategic technology projects, and ensure alignment between IT capabilities and organizational goals, especially in support of digital transformation and compliance in healthcare. Key responsibilities: • Strategic Leadership and Vision, • Develop and execute a strategic IT roadmap aligned with organizational objectives and growth targets, • Lead innovation and adoption of emerging technologies with a focus on healthcare IT and security, • Provide strategic direction and mentoring to IT staff, MSSP, and analytics teams, • Lead and manage the cross-functional IT initiatives and vendors to optimize SLAs and standards, • Operational Excellence, • Implement, document, and maintain robust IT systems and processes that enhance operational efficiency and productivity, • Oversee and maintain robust IT operations, SLA performance, and service delivery, ensuring optimal performance, reliability, security, and compliance with healthcare regulations and standards, including HIPAA, • Manage vendor relationships, budgets, and procurement, ensuring adherence to contracts and SLA optimization, • Ensure the reliability, stability, performance, and scalability of technology solutions, including cloud services, • Oversee the planning and execution of IT projects, ensuring completion on time and budget, • Team Management, • Directly supervise IT staff, vendors, and MSSP services, including help desk and data integration services, • Supervise and support teams using Tableau and related data platforms to deliver actionable insights, • Oversee performance management, training, and career development for IT personnel, • Cultivate a high-performance culture with a strong focus on collaboration and accountability, • Security, Compliance, and Risk Management, • Lead cybersecurity initiatives, audits, and risk assessments, • Develop and implement policies and procedures for effective data management and cybersecurity, • Enhance the security framework to protect sensitive data and systems from emerging threats, • Oversee data privacy, business continuity, and disaster recovery planning and execution, • Ensure all IT services and data handling are HIPAA-compliant and aligned with industry’s best practices, • Proactively develop and implement solutions that exceed regulatory and client requirements Qualifications and Experience • Bachelor’s degree in information technology, Computer Science, or related field (master’s preferred), • Minimum 10 years of progressive IT leadership, preferably in healthcare or regulated industries, • Strong knowledge of IT infrastructure, networking, data security, and operations management, • Proven experience leading development teams working with Iguana, MS SQL, and Tableau or other BI tools, • Experience with Windows networks, Office 365, Active Directory, Intune, and cloud solutions, • Working knowledge of HIPAA and other healthcare regulatory compliances, cybersecurity standards, and IT governance, • Certifications such as PMP, CISSP, CISM, or similar are preferred, • Demonstrated ability to manage complex projects and cross-functional teams Key Skills • Strategic Thinking & Vision, • Team Leadership & Staff and Vendor Development, • Cybersecurity & Risk Management, • ITIL/Service Management, • Strong Analytical & Communication Skills, • Vendor & Budget Management, • Tableau and Data Visualization Tools Oversight, • Problem Solving & Innovation

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. In this role, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to Palantir Gotham, Palantir Apollo, or Palantir Foundry: products that are deployed at some of the most important institutions across the public and private sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds a Foundry front-end application, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll also have the opportunity to learn about other business areas. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping, to execution and shipping, all while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SWE principles include: • Ownership: We see projects through from beginning to end in spite of obstacles we may encounter.• Collaboration: We work internally with people from a variety of backgrounds — such as other Software Engineers, Product Managers, Designers and Product Reliability Engineers. We also partner with our business development teams (Forward Deployed Engineers, Deployment Strategists) in order to understand and solve our customers' problems.• Trust: We trust each other to effectively handle time and priorities, and don't micromanage. We want people to have the space to think for themselves, while feeling supported by their team. Technologies We Use It doesn’t matter what languages you know when you join us; what matters is that you can write clean, effective code and learn new languages quickly. Our software is constantly evolving, so we need engineers who can do the same. Alongside peers that bring diverse experience - whether you’re a former university Teaching Assistant, switched to computer science recently, or are a hackathon enthusiast — you'll build your skills to apply the best technology to solve a given problem. Right now, we use: • A variety of languages, including Java and Go for backend and Typescript for frontend• Open-source technologies like Cassandra, Spark, Elasticsearch, React, and Redux• Industry-standard build tooling, including Gradle and GitHubWhat We Value • Ability to communicate and collaborate with a variety of individuals, including engineers, users and non-technical team members., • Willingness to learn and make decisions independently, and the ability to ask questions effectively., • Active US Security clearance, or eligibility and willingness to obtain a US Security clearance.What We Require, • Engineering background in fields such as Computer Science, Mathematics, Software Engineering, and Physics., • Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools., • Experience coding in programming languages, such as Java, C++, Python, JavaScript, or similar languages.To apply, please submit the following:, • An updated resume / CV - please do so in PDF format.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT support team. Provides Help Desk and related support to NJ and Boston offices, remote sales staff and contractors:. Sup

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Social Media Strategist will play a key role on the Empire State Building Observatory’s (ESBO) digital presence, with a focus on audience growth, community engagement, and the Empire State Building’s cultural relevancy. This role will oversee a rigorous content plan and publish across multiple platforms, manage user-generated content (UGC), and identify cultural and digital trends. In close collaboration with PR and Marketing, the Strategist will deliver clear performance reports, support influencer and partner activations, and ensure seamless integration of social media into high-profile events and campaigns. The ideal candidate is both a creative storyteller and a data-driven marketer—skilled at the day-to-day execution with big-picture strategy to strengthen brand voice, expand reach, and deliver measurable results.RESPONSIBILITIES • Manage asset selection, copy, and content calendar schedule for ESBO X, Threads, evergreen FB posts, and Pinterest, • Own link creation for web traffic/ticket conversions from organic social campaigns, • Lead short form content ideation for ESBO in collaboration with content team, • Create and manage content for TikTok and Reddit, which includes community engagement and conversation moderation, • Produce daily stories for ESBO IG, FB, and TikTok with CTAs to purchase tickets, • Curate, secure rights, and manage user-generated content for ESBO via UGC collection software, • Assist with monthly/quarterly reports on ESBO social media profile performance, • Maintain Lighting Partner program report statistics that measure reach and social mentions, • Collaborate with PR to prepare monthly, annual, and event-specific reports, • Monitor pop culture and online trends for engagement opportunities, • Propose creative strategies for new platforms and features, • Handle social team expenses for Empire State Building Observatory related projects, • Support event operations at photo ops and lighting ceremonies, • Review social posts for accuracy and remove inappropriate content, • Assist with social media activations, contests, and larger marketing projects, • Take on additional responsibilities as neededWHAT SUCCESS LOOKS LIKE, • Platform Management: Consistent brand voice, reliable publishing, increased engagement, and follower growth, • Ticket Sales: Driving organic web traffic via social media campaigns to the Empire State Building Observatory website, • Content Ideation: Innovative, widely shared content that enhances brand presence in pop culture, • UGC Management: Organized, high-quality UGC pipeline for ESB Observatory platforms, • Reports: Timely and accurate reports on social media performance, • Event Support: Seamless execution of marketing, PR events, and activationsREQUIRED SKILLS / ABILITIES, • Detail-oriented and results-driven with the ability to work in a fast-paced environment, • Familiarity with key social platforms such as Facebook, Instagram, X, LinkedIn, Instagram, YouTube, and TikTok, • Knowledge of Sprout, Salesforce & social scheduling tools, • Ability to handle multiple tasks simultaneously, • Strong written and verbal communication skills, • Ability to interact with all levels of personnelEDUCATION & EXPERIENCE, • 4+ years of experience in social media & digital marketing, • Bachelor's degree in related field PHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Social Media Specialist will play a pivotal role in ESRT's digital presence through social media storytelling across real estate, corporate news, and events, this role will also oversee the influencer marketing program for the Empire State Building Observatory’s social channels . Influencer partnerships should be informed by their ability to drive ticket sales at the observatory. Reporting directly to the Director of Social Media, this position is central to ESRT’s identity as a NYC-focused REIT and proud owner of the iconic Empire State Building, whose newly renovated Observatory Experience welcomes celebrities, dignitaries, and more than two million tourists each year.RESPONSIBILITIES • CONTENT CALENDAR MANAGEMENT:, • Create and manage the content calendar that ensures alignment with brand objectives and marketing goals, • Complete tasks such as asset selection, copy edits, link creation, and the social media posts schedule across all ESRT social channels, • SOCIAL MEDIA CAMPAIGNS:, • Manage the development and execution of social media campaigns, that includes real estate content, corporate news, events, leadership appearances, and other brand initiatives, • CONTENT PRODUCTION:, • Lead the execution of ESRT content production in partnership with ESRT’s leasing team to craft social media content that drives web traffic and supports leasing efforts, • PERFORMANCE REPORTING:, • Prepare monthly, quarterly, and annual reports on social media engagement for ESRT’s channels and ESB Observatory influencer campaigns, • PLATFORM-SPECIFIC CONTENT:, • Create tailored content for ESRT’s Instagram and LinkedIn platforms to maximize engagement with brokers, tenants, and potential investors, • INFLUENCER PROGRAM MANAGEMENT:, • Grow and manage observatory influencer programs, that includes outreach, annual influencer events, and one-off visits., • Identify, vet, and coordinate influencer visits, that includes ticket requests and logistics., • Lead contract negotiations and collaboration agreements with influencer teams., • These visits should have a focus on driving ticket sales to the empire State Building Observatory, • OPERATIONAL UPDATES:, • Edit and maintain accurate hours of operations for the Observatory across platforms such as Google, TripAdvisor, Twitter, and Facebook, • BUDGET MANAGEMENT:, • Manage expenses and the annual budget for influencer monitoring/events to ensure cost-effective return on investment, • ADDITIONAL DUTIES:, • Take on additional responsibilities as directed to support the team and organizational goalsWHAT SUCCESS LOOKS LIKE, • Brand Alignment: Establish clear and consistent brand message across all ESRT social media platforms as well as with influencer visits to the Observatory, • Strategic Content Calendar: Develop a robust content calendar that reflects marketing goals and ensures timely execution, • Engagement Growth: Achieve measurable increases in social media engagement metrics, including followers, likes, shares, and overall reach, • Innovative Campaigns: Create social media series that resonate with business partners, such as brokers and tenants, that drives deeper engagement, • Influencer Relationships: Build and maintain strong relationships with influencers and brand partners, that result in successful collaborations and increased visibility, • Accuracy and Credibility: Ensure all public information is accurate, maintaining audience trust and brand credibility, • Creative Content: Deliver innovative content that strengthens brand recognition and resonates with the target audience, • Budget Efficiency: Effectively manage the influencer relations and social media budget to maximize ROI and drive sustainable growthREQUIRED SKILLS / ABILITIES, • Detail-oriented and results-driven with the ability to work in a fast-paced environment, • Ability to handle multiple tasks simultaneously, • Strong written and verbal communication skills, • Ability to interact with all levels of personnelEDUCATION & EXPERIENCE, • 2-4 years of experience in social media & digital marketing, • Familiarity with key social platforms such as Facebook, Twitter, Instagram, Pinterest, YouTube, Reddit, LinkedIn, and TikTok is required, • Bachelor's degree in related field PHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job Description:\n\nAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Remote (U.S. based) Team: Operations Reports to: CEOAbout the Role As Senior Vice President of Operations, you will lead the operational performance and guest experience across Kasa's fast-growing portfolio of 85+ properties across the U.S., with aspirations to expand globally. This executive role is crucial to Kasa's success and will directly report to the CEO and interface with the Board of Directors. The SVP will oversee both our regional operations model (East, South, West) and centralized operational systems, bringing together strategy, people, technology, and on-site execution to drive guest satisfaction, operational excellence, and property-level profitability. Our regional operations model empowers P&L Owners - Kasa's version of GMs - with full ownership of performance at the property level. They leverage centralized Kasa services (e.g., AI-driven guest support, revenue management, owner reporting, and repair coordination) to maximize outcomes. Your role is to ensure the operating model delivers exceptional results, regardless of whether the solution is centralized, decentralized, or hybrid. That means putting the right talent in place, deploying effective playbooks, and maintaining clear accountability to drive consistent, high-performance outcomes. This is a hands-on role. You'll be on-site often, walking properties, working alongside teams, evaluating spaces, and diagnosing what's working and what isn't. You'll need to combine strong instincts with data, the wisdom of legacy hospitality with an embrace of technology and AI.Your ImpactPortfolio Performance & Guest ExperienceDrive operational performance across Kasa's 85+ properties, scaling to 200+ and beyond.Set and execute property level business plans to deliver aggressive goals around Net Operating Income (NOI), guest review scores, and owner satisfaction.Uplevel the on-site experience- visually, functionally, and culturally - so our properties deliver an end to end customer promise that is both recognizable and beloved.Own quality assurance across the portfolio, ensuring excellence in cleanliness, repair response, check-in readiness, and physical maintenance.Use data to identify and address the root causes of both systemic and local issues, distinguishing between one-off problems and broader patterns.Train regional and property-level teams to adopt the same analytical mindset, and leverage data not just for diagnostics, but to track, measure, and report on improvements over time.Team & Talent LeadershipHire, develop, and inspire a high-performing on-site operations team across three U.S. regions, with 10+ P&L Owners, and 170+ total team members and growing.Build and deploy rigorous training programs to onboard, upskill, and assess on-property talent.Create systems to evaluate talent, identify underperformance early, and drive continuous improvement across every level of the on-site org.Instill a culture of performance, integrity, and Fearless Feedback that permeates every Kasa property.Systems Thinking & Central OperationsOversee Kasa's centralized operations functions (e.g., centralized housekeeping, maintenance coordination, customer service systems, People Ops, root cause analysis) to ensure consistency and leverage at scale.Drive innovation in operational systems, including partnering with our Tech & Product org to implement AI-powered tools that reduce cost and increase speed and accuracy.Translate qualitative property feedback into quantitative system upgrades and vice versa.Make Root Cause-level improvements to the operating system: not just treating symptoms, but addressing core issues in ways that drive lasting, systematic progress. Build and evolve a system that is scalable, self-sustaining, and continuously improving.On-Site-First LeadershipSpend significant time on the ground across the country. Your default work environment should be a Kasa property, whether it's speaking to a housekeeper, inspecting a repair job, or helping train a new P&L Owner. A core challenge of this role is the ability to zoom in to understand day-to-day realities at the property level, while also zooming out to architect and continuously improve the systems that drive performance across the entire portfolio in a scalable, enduring way.Own and evaluate the physical environment of our properties. Have the instincts and taste to know what "good looks like" from a guest's point of view, and talent point of view and the operational skills to make it happen.Understand and activate non-room revenue strategies (e.g., café, retail, F&B, and event space) where applicable.Executive Partnership & StrategyAct as the voice of on-site operations in company-wide strategy discussions.Play an active, vocal role in our Monthly Business Reviews for on-site operations, challenging teams to come prepared with solutions to key issues and holding them accountable to clear deliverables and timelines.Partner with Product, Technology and AI teams to ensure Kasa's technology is a force multiplier for the front lines, not just the back office.Support the CEO and Real Estate team in building long-term trust with our owner community.Drive strategic alignment across regions while enabling local flexibility and experimentation, fostering an evolutionary component to our operating system where high-performing local innovations are identified, scaled, and embedded across the broader portfolio.Success in this RoleFirst 60 DaysConduct an operational deep dive across all three regions and our centralized ops platform. Identify the highest leverage Root Cause issues that if addressed would drive improved performance. Create plan to systematically address these issuesDefine what "great" looks like across guest experience, team structure, and P&L performance.Build trust with the on-site teams by visiting top and bottom-performing properties and conducting listening tours.Implement immediate changes to create quick wins and drive improved operating performanceYear 1 Key OutcomesAchieve material increase in Operating Profit across our properties.Improve Kasa's guest review scores and reputation metrics portfolio-wide.Uplevel the performance of regional and property-level teams by enhancing training, coaching high-potential talent, and decisively parting ways with underperformers, ultimately reducing performance variance across the portfolio and building a high-accountability, high-impact operating culture.Identify and implement organizational structure adjustments - across regional and property-level operations - that improve accountability, increase local autonomy, and strengthen our operating system to ensure we are structurally set up for scalable successDesign and implement a performance-based incentive system that drives accountability, aligns regional and property-level teams with company goals, and ensures our operators are incentivized to think and act like owners.Become a trusted voice with the Board on operational performance and risk.Who You AreRequired Experience15+ years in hotel or hospitality operations, with deep multi-property, multi-region leadership experience.Proven track record of owning full P&L responsibility and improving bottom-line results across large portfolios.Known for hiring, developing, and retaining top on-site talent and holding teams to high standards.Demonstrated ability to evaluate and improve physical guest spaces (from FF&E to signage to sound to scent).Experience managing centralized ops programs and implementing operational technology at scale.Ideal QualitiesYou combine old school hospitality instincts with a new school mindset. You're curious, excited about tech, and can balance implementing scalable systems with old school blocking and tackling..You're a road warrior: happiest in the on-site, shoulder-to-shoulder with teams, and immersed in the guest experience. You thrive in the work, not just above it, and are energized by spending the majority of your time in properties across the portfolioYou "know what good looks like," and you don't settle for mediocrity-whether it's a front desk welcome or the grout in a bathroom.You embrace accountability, ask tough questions, and create high-performing cultures.You are guest-obsessed: intuitive about what delights or disappoints travelers. You live our Hall of Fame Host value in leaps and bounds. You help us become Beloved by Guests.You are owner-oriented: You care about driving profitability and being seen as indispensable by our real estate partners.You are excited about using AI and automation to drive performance and efficiency.Why Join Kasa?Be the operational leader of a fast-scaling, technology & AI-forward hospitality brand.Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Build and scale an on-site operating model with full P&L ownership.Work alongside a founder-CEO and top-tier leadership team.Create a portfolio you're proud to walk, stay in, and talk about.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is $215,000 - 250,000 plus bonus and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.com Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Interested in joining Blue State's Strategy Team? Submit your application here to ensure you're first in line for future opportunities. Please note: this is an "evergreen" job post (i.e. not an active job post), but your expression of interest matters to us. While interviews aren't ongoing, we're excited to connect with talented individuals who share our commitment to Blue State's mission. If you came across this job via LinkedIn, please note that it is an evergreen role; Linked In does not differentiate, but we prefer to. What to know Help progressive causes achieve lasting change through high-performing programs and sustainable growth. We're looking for a Strategy Director with a record of success in developing the strategy that underpins supporter engagement, and supporting execution teams to drive results and adapt to learnings. This includes generating and synthesizing audience insights, fundraising and mobilization program and user journey development, KPI setting, informing testing plans and priorities, data and tech consulting, creating budget and staffing recommendations, and more. In this role, you might find yourself devising a supporter-first strategy to help a charity efficiently scale and grow sustainably. Or, you may be challenged with uncovering rich audience insights that lead to new opportunities for an organization's expansion plan. You'll be a part of a team of multi-disciplinary colleagues including creative directors, communications strategists, analysts, tech directors, and account directors. We're looking for an analytical individual who can inspire and mentor people across disciplines. The company Blue State is a purpose-driven agency. We partner with leading causes, brands, and campaigns and create real change. From Google and UNICEF to Amnesty International and Oxfam, we transform how brands and causes raise money, influence policy, build platforms, and grow communities of supporters. Led by the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency with 150+ employees in the US and London. A day in the life • Surface the audience insights and business intelligence that drive breakthrough campaigns and experiences; ensuring creative execution maps back to the strategy & recommending pivots and enhancements as needed., • Establish strategic direction for campaigns, organizations, branding projects, or products by defining objectives, audiences, budgets and KPIs. We're looking for a person able to create order from chaos, alignment where there are many different expectations, and buy-in even with the most senior C-suite clients., • Translate research and performance data findings into actionable tools and formats like audience and budget prioritizations, user journeys, and strategic plans. Primary research (interviews, surveys, focus groups, creative testing) as well as secondary (desk research, landscape and trend analysis, using audience intelligence tools, social listening) skills desirable., • Lead client and internal brainstorms, planning meetings and presentations, and program development workshops., • Use frameworks like SWOTs, gap analyses, positioning matrix, cost/benefit analysis, audience persona mapping, landscape research, creative briefs, strategy maps, theories of change, cases for support, etc. to guide our strategies, clients and teams, creating clear and compelling end-to-end deliverables., • Experience of direct response fundraising performance and/or e-commerce experience working to drive digital results is essential. You will be expected to articulate email, social media, paid media, content strategy, and UX recommendations and best practices, as well as have an understanding of how propositions and creative lives on a range of integrated channels, supporting online and offline performance., • Grow and manage client portfolios through regular account planning activities, and create client roadmaps over months and years where appropriate., • Craft and pitch new business as well as represent Blue State via event participation and other thought leadership, • Strengthen and evolve our fundraising and mobilization capabilities For us, this isn't just work. Everything we do is connected to something we care about and we're seeking an individual willing to work tirelessly to create positive change in the world. What we offer • Unlimited time-off (inclusive of sick, personal, and vacation days), • $1,250 annually in professional development funds, • Competitive health, dental, and vision insurance, • Inclusive family planning coverage, including fertility, surrogacy, and adoption benefits, • Flexible and health savings accounts, • 401K & employer match, • Generous paid holiday schedule, • 12-week fully-paid parental leave for all parents-to-be, • Short-term and long-term disability insurance, • Pre-tax commuter benefits The salary range for this position is $112,500-$140,000; compensation will be commensurate with experience. Some things we're looking for • You have at least 8+ years of relevant experience in a relevant role, with a proven track record of driving income through digital campaigns and channels., • You're a thinker and a doer; this role asks you to both provide oversight and be willing to roll up your sleeves and dig into the work., • You are not a lone wolf. You genuinely enjoy bringing others along in the process of the work. The words "that's not my job" aren't part of your vocabulary–particularly when it's clear that those around you may be still learning and in need of support., • You have command of a room and superb presentation skills. You have the ability to build trust and confidence in early interactions, and understand the art of how to sell great ideas and great work., • You're resilient and able to adapt to new situations, solve problems on the fly, and communicate with those around you. Teamwork and scrappiness required, with an agile approach to projects which may change course regularly based on results and the external environment requiring a pivot., • You're a people leader, experienced and dedicated to growing and mentoring teams, while being open to feedback and what you can learn from others., • You have a shared passion and curiosity for making change. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we're always making progress. Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at with the subject line: Accommodation Request to get started. Your privacy is important to us. You can find out more information on how we handle your data for recruiting purposes in our Privacy Policy for Recruitment.

Job DescriptionDescription:IT Field Services Technician / ServiceNow CSM AnalystNew York, NY About the Position: We are looking for a motivated Field Services and Performance Analyst to join our New York City team. This role focuses on managing and enhancing the ongoing integrations and providing support to the department's Dashboards. This role will support omnichannel improvements and capabilities for our ServiceNow Live Agent. Additionally, the resource will work on customer channels via the website, social media, and any interactions via the CSM Platform. This role will support IT Asset Management (ITAM) and Performance Analytics (PA), as well as part-time setting aesthetics. This position offers excellent growth opportunities for Techs looking to advance their career and expertise in a specific field while gaining hands-on experience across multiple IT areas. Schedule: Monday through Friday, 9:00 am - 5:30 pm (on site), Saturdays / Sundays (remote, on call as needed) Your Role: PaaS and Infra Administration: • Maintain Items, Catalogs, and Knowledge, and continually improve services and incident analytics for our Service Desk., • Will maintain client dashboards [Clinical Data and IT], providing real-time analytics [PBI to ServiceNow., • Maintenance and continuous improvement of Mobile UI Agent and Now Applications, and in addition to building a New Customer NOW application., • Learn and dive deep into the ServiceDesk operation numbers, to be able to report to the company and perform quick workarounds during high-impact incidents and drive faster resolution to reduce the business impact., • Will Update Current Company Status – Business Operations Statuses – to Report Plan Changes, Outages and Unplanned Changes., • Demonstrate and provide – Hourly Updates to provide status to Ongoing Problems, Incidents, and workarounds, demonstrating Progress eliminating re-incidence., • Will assist with maintenance of Customer Platform Databases and Tables, to improve success rates for our case management – summarization AI platform., • Will work with Design and IT, HR, Finance to improve customer service portals, and knowledge bases., • Join Workshops with Platform techs and help to organize and maintain focus for automating various forms of notifications and communication workflows., • Will be managing a comprehensive asset lifecycle from procurement to disposal, including asset control and depreciation – Status, State, ., • Understand how to create Models and Products, as well to and Manage Purchase Orders., • Automate SN web and agent applications, and coordinate asset tracking transitions based on event triggers., • Support field services operations, including workstation deployment and maintenance., • Overview and assist with hardware installation, cable management, and desk minimalist setup., • Record and maintain asset compliance and optimize software licensing automation., • Help with the support of Microsoft Intune device management operations and integrations with ServiceNow., • Collaborate with Network teams during incidents. Assist Cisco network engineers when necessary to physically access the hardware. Help with monitoring, reporting major incidents, guaranteeing that problems are escalated accordingly, and providing analytical insights into incident impact., • Coordinate video conferencing setups and system support for the ongoing meeting rooms, ensuring minimal cables and hardware look, in addition to keeping them running smoothly., • Help and eager to learn and support CAs and PKI, SCEP deployment processes., • Some experience with ServiceNow (administration, configuration, or business analytics), • Eager to Learn ServiceNow and Microsoft Intune integrations., • ITIL Frameworks are our most recommended knowledge -required, • Knowledge of PKI, certificate authorities, and SCEP protocols, • Hardware and Software Asset Lifecycle, • Strong analytical and problem-solving skills., • Excellent communication and documentation abilities, • ServiceNow/ ITIL certification, • Experience with Microsoft Intune and Cisco platforms, • ITAM experience and software asset management knowledge, • Basic networking knowledge (cabling, access points), • CompTIA A+ or equivalent technical certification The base rate of pay for this position is $55,000 - $65,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: • Comprehensive benefit package, • Paid Time Off (which increases after 1 year with Mountainside), • Paid holidays including a Multicultural Holiday, • 401(k) with employer matching Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Requirements:

Job Description Have you ever considered building a business around your career expertise? If so, Goodwin Recruiting is the perfect partner to help you take your industry experience and turn it into a lucrative recruiting business. Our business model is designed to allow industry leaders the opportunity to take their industry knowledge and start and grow their own recruiting firms. Our training has been designed by our top recruiting partners and business development professionals who have a proven track record of success as business owners. Compensation: • This is a 100% commission-based opportunity., • Partner as an independent contractor under your own small business LLC and reap the rewards of unlimited earning potential., • Average Annual Salary $75,000 - $175,000 Details: • Full-time commitment/Full focus, • Full-desk recruiting, including business development, • No territory or industry restrictions, • A fully remote career opportunity — work from anywhere in the US Join us today to start unlocking your potential as a Goodwin Recruiting Partner!

Job Description Join the team. Shape your career. Build the future. LSCRE is a fast-growing real estate investment firm based in NYC and specializing in the acquisition and management of multifamily properties in Texas. We’re a performance-driven team that values accountability, innovation, and collaboration. At LSCRE, we bring together strong operations and a people-driven culture—where growth, excellence, and hard work fuel everything we do. Our Career Specialist is the driving force behind that mission, keeping our team running with speed, precision, and heart. You support hiring, onboarding, and development across the organization, ensuring every employee feels seen, supported, and set up for success. If you thrive in a fast-paced environment, connect easily with others, and take genuine pride in helping people succeed - all while following through on every detail with excellence - this job is for you! Bilingual fluency (English and Spanish) is required. What Success Looks Like * Fast, seamless workflows: You move quickly without cutting corners, keeping systems, schedules, and communications aligned. * Empowered employees: New hires feel welcomed, trained, and ready; tenured staff feel seen and supported. * Smooth transitions: Every hire, promotion, or exit feels intentional and organized. * Confident communication: You collaborate easily across departments and bring solutions to every interaction. * A thriving culture: You bring energy, empathy, and accountability to every task, shaping an environment people want to stay in. How You'll Achieve it * Manage the full hiring pipeline, from posting roles and auditing internal integrations to conducting final interviews and onboarding new employees. * Lead engaging onboarding sessions and maintain our LSCRE Academy learning platform to ensure top-tier training delivery. * Partner with leadership to track development milestones and align career pathways across departments. * Support culture initiatives and engagement programs that make our workplace feel connected and vibrant. * Handle employee transitions (onboarding, transfers, and exits) with empathy, confidentiality, and precision. * Maintain HR system accuracy and ensure every process reflects consistency, clarity, and care. Fuel For Your Success * Competitive salary & eligibility for portfolio budget bonus (22 bonuses and counting!) * Over 2 months time away from your desk between holidays, remote work days, and sick days * Exclusive employee class investment terms for every new deal we acquire * Group medical, dental, vision and life insurance * Opportunity for rapid growth and exposure to executive leadership Ready to Grow With Us? JOIN NOW! * Click the link (if applicable). * Submit your resume. * Complete the Culture Index assessment (required to be considered). To do so, copy and paste this link in your URL: * Wait for us to connect with you regarding interview scheduling. * Learn more about your new potential team at lscre.com! At LSCRE, speed, empathy, and excellence go hand in hand. ➡️ Apply today and help us build the next chapter of LSCRE’s success story! Disclaimers & Requirements * HR or recruiting experience is helpful, but strong communication, organization, and people skills are most important. * Because a large portion of the LSCRE employee base is bilingual and continuing to grow, proficiency in both Spanish and English is required for this role. * Demonstrated commitment to confidentiality, fairness, and accuracy in all employment processes.

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Human Resources Coordinator will report to the Manager, Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Coordinator will act as a dynamic partner to the organization, and will be readily available to take on new tasks and opportunities to learn as they arise.Responsibilities include but are not limited to the employee lifecycle processes of recruitment, onboarding, engagement implementation which includes execution and strategy, development and training, retention, and offboarding. This position also requires communication and maintenance of employee status changes, updates to employee records, maintenance of electronic personnel files within the Human Resources Information System (HRIS), ability to report on employee data and analytics, and other general administrative duties. RESPONSIBILITIES • RECRUITMENT:, • Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, which includes: support of applicant tracking, diverse recruitment, employment brand on external career sites, candidate selection, and coordination with internal stakeholders and candidates, • Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings, • ONBOARDING:, • Prepare paperwork and schedules for seamless new-hire onboarding process, • Coordinate with cross-functional departments to deliver an exceptional onboarding experience, • Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRT’s policies, procedures, programs, and benefits on their first day, • Partner with Information Technology team to ensure new hire set up is complete and functional, • Coordinate 30 and 60- Day Check Ins, in partnership with Manager, HRBP, to prompt new hire engagement during their onboarding period, • Coordinate seating charts and desk moves for new hires in partnership with the Office Services team, • Complete Forms I-9, verify I-9 documentation, and maintain I-9 files, • Prepare new employee files, • Drive improvements and updates to our onboarding process based off of feedback from employee check ins and surveys, • ENGAGEMENT:, • Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based off of employee feedback, • Support in the implementation, coordination, and strategy of ESRT’s volunteer programs; maintain ESRT’s Volunteer Time-Off Day procedures, track employee volunteer hours and reports, coordinate volunteer events, • Support in the implementation and strategy of ESRT’s Internship Programs, which includes support of recruitment, program coordination, program development, and other duties, • Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service, • Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to entire employee population; act as a culture carrier of ESRT, • DEVELOPMENT & TRAINING:, • Manage multiple internal training compliance programs including user management and audit of use, • Coordinate communication and memos to inform company on trainings, • Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability, • Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy, • RETENTION:, • Support the implementation of all employee surveys, compile the results, and correlate data, • Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news, • Create and distribute internal communications and memos, • Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development, • OFFBOARDING:, • Maintain confidentiality, integrity, and decorum while processing both voluntary and involuntary terminations, • Assist in the recovery of company assets including company property and identification badges, • Coordinate with the Information Technology team to revoke system access, • Ensure completion of termination related paperwork, • Coordinate completion of Exit Survey and Exit Interviews if applicable, • Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance, and abide by all deadlines, • Ensure compliance with local and federal regulations and applicable employment laws, • Own and manage HRIS, which includes but is not limited to: employee personnel files, data oversight, organizational chart, and electronic document management system, • Produce, correlate, analyze and distribute various HR reports, • Maintain confidentiality and integrity related to all HR and employee functions, • Escalate process issues to Manager, HRBP and provide recommendations for improvement, • Assist and provide support to Manager, HRBP in daily tasks WHAT SUCCESS LOOKS LIKE, • You are organized, consistent, proactive, communicative, and maintain a high standard of work quality paired with a high attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while you contribute to a positive workplace culture. You effectively support the Manager, HRBP and the HR team in their efforts to manage the employee lifecycle, which includes recruitment, onboarding, engagement, development & training, retention, and offboarding. You are passionate about creating a work environment and culture that retains talent and shows employees our commitment to their well-being. You uphold ESRT’s mission and values by efficiently supporting the HR team in the management of people, culture, and HR operations.REQUIRED SKILLS/ABILITIES, • Excellent organizational skills and attention to detail, • Excellent time management skills with a proven ability to meet deadlines, • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skill, • Working understanding of human resource principles, practices, and procedures, • Ability to function well in a high-paced and, at times, stressful environment, • Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel, • Experience with various Human Capital Management platformsEDUCATION & EXPERIENCE, • Bachelor's degree in human resources or related field and/or equivalent experience, • One to three years in corporate HR related experience required, • SHRM-CP credential desirable PHYSICAL REQUIREMENTS, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Flex remote work time, • Flex Summer Fridays, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job DescriptionSalary: Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and oursatisfaction surveys show it at a consistent 97%, • We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips. Having documentation that's useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Tools Support Engineer to join our team. About the Role: We are seeking a highly skilled Tools Support Engineer with deep experience in the MSP space to join our growing team. The ideal candidate will have hands-on expertise with RMM and RPA, along with a strong background in supporting and optimizing tools used across managed services environments. This role will focus on maintaining, troubleshooting, and enhancing internal platforms and automation tools that drive efficiency, visibility, and performance across client environments. Youll work closely with our technical teams to ensure tools are functioning optimally and aligned with service delivery goals. Key Responsibilities: • Serve as the subject matter expert for MSP software's and tools., • Provide Tier 2/3 support for internal toolsets used by service desk, NOC, and engineering teams., • Monitor, maintain, and optimize automation platforms and tool stacks (RPA, RMM, PSA, AV, backup, monitoring)., • Develop and maintain custom scripts (PowerShell, Automate scripts, etc.) to improve automation and workflow., • Collaborate with engineering and operations to roll out tool enhancements, updates, and documentation., • Manage integrations between ConnectWise Automate, Control, PSA (Manage), and other third-party solutions., • Perform health checks, audits, and performance reviews of the toolsets to ensure reliability and effectiveness., • Assist with onboarding and tool configuration for new clients., • Document processes, configurations, and troubleshooting guides for internal teams. Requirements Must-Have: • 3+ years of experience in a technical support or systems/tools engineering role within an MSP., • Strong, hands-on experience with an RMM, including agent deployment, scripting, monitoring, and maintenance., • Experience with scripting languages, particularly PowerShell., • Solid understanding of Windows Server/Desktop environments, networks, and Active Directory., • Familiarity with other common MSP tools (e.g., ConnectWise Manage, ScreenConnect, ITGlue, Datto, N-able, Acronis)., • Strong troubleshooting skills and ability to work independently. Nice-to-Have: • Experience with API integrations between MSP tools., • Exposure to automation frameworks and DevOps practices., • Experience with REWST platform or any other RPA Platform remote work

Job Description Location: New York, NY We’re seeking a results-driven Lead, Technology Help Desk to oversee day-to-day operations of the IT Help Desk and ensure employees receive professional, efficient technical support. The ideal candidate is an experienced leader with excellent communication, troubleshooting, and conflict management skills who thrives in a fast-paced environment. Position Overview The Lead, Technology Help Desk will manage a team of technicians, oversee service quality, and handle escalations. This role involves maintaining vendor relationships, monitoring team performance, and improving operational efficiency across multiple locations. Key Responsibilities • Manage and evaluate Help Desk team performance., • Mentor, train, and conduct performance reviews., • Oversee vendor relationships for Help Desk tools and services., • Create daily, weekly, and monthly performance reports., • Provide in-person and remote technical support when needed., • Develop and deliver technical training for new hires., • Troubleshoot and resolve advanced technical issues., • Manage escalations and ensure timely issue resolution., • Recommend and implement process improvements., • Maintain confidentiality and data security in all operations., • Travel between office and site locations as needed., • Support additional technology initiatives and projects.Qualifications, • Bachelor’s degree or equivalent work experience., • 3+ years of experience with ServiceNow., • 3–5 years in a Help Desk Manager or Senior IT Lead role managing 5+ team members., • 2+ years of Apple configuration and support experience (iPads, iOS, iPhones, MacBooks, etc.)., • Excellent analytical, troubleshooting, and leadership skills., • Strong customer service focus and ability to work under pressure.Key Traits, • Exceptional communication and interpersonal skills., • Calm, methodical approach to resolving technical issues., • Logical, detail-oriented problem-solving abilities., • Adaptability in shifting priorities and fast-changing environments., • Collaborative, transparent, and proactive mindset., • Commitment to continuous improvement.Compensation Salary Range: $140,000 – $160,000 USD (depending on experience and qualifications)

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description The IT Support Specialist Level II’s role is to facilitate troubleshooting and assistance of our employees and provide issue resolution and documentation. This can include receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary. Responsibilities: -Track customer issues and resolutions -Field incoming requests from end users -Perform post-resolution follow-ups to help requests -Coordinate with fellow team members on escalations Minimum Requirements Strong desktop support/implementation skills for Windows 7 -11, Mac OSX MS Office products and Office365 Email knowledge Windows servers (some server installation/maintenance experience preferred) Highly self-motivated, ability to prioritize, and attention to detail Working knowledge of VPN, firewalls, security and network (wired and wireless) troubleshooting 3-5 years' experience in IT help desk, customer service, answering calls and resolving issues remotely Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Experience working with an issue tracking and project management software (Highly Preferred Experience with Jira) Experience with VMWare and SANs. Effective verbal and written communications -MUST BE US CITIZEN or GREEN CARD HOLDER -ONSITE/IN PERSON M-F NOT REMOTE Rare travel to one of the other offices (MA, VA, MD, FL) Company DescriptionMonsieur Touton Selection Ltd. has it's headquarters in Manhattan, New York. We are a global resource for 4000+ premium wine and spirits, sourcing from over 20 countries. Based in New York we are a global resource for premium wine and spirits, sourcing from over 20 countries. Annual sales of 1.5 million cases with revenues approaching $200 million and growing at 8-12% annually. Our 12,000 square foot Manhattan headquarters serves as the base for our operations departments and our national salesforce team of nearly 200 people. We offer a state of the art Graphics and Marketing department consisting of 10 full time in-house designers for the custom creation of POS, booklets, flyers and electronic communication. Our National Distribution team work with our distributor network in 46 states and growing. We have partnered with the industries best logistics companies to provide seamless distribution of our over 4000 wines from around the world. Always a visionary, in 2018 Guillaume Touton purchased a 30,000 square foot warehouse in Miami, Florida to cement our commitment to the region.Monsieur Touton Selection Ltd. has it's headquarters in Manhattan, New York. We are a global resource for 4000+ premium wine and spirits, sourcing from over 20 countries. Based in New York we are a global resource for premium wine and spirits, sourcing from over 20 countries. Annual sales of 1.5 million cases with revenues approaching $200 million and growing at 8-12% annually. Our 12,000 square foot Manhattan headquarters serves as the base for our operations departments and our national salesforce team of nearly 200 people.\r\nWe offer a state of the art Graphics and Marketing department consisting of 10 full time in-house designers for the custom creation of POS, booklets, flyers and electronic communication. Our National Distribution team work with our distributor network in 46 states and growing. We have partnered with the industries best logistics companies to provide seamless distribution of our over 4000 wines from around the world. Always a visionary, in 2018 Guillaume Touton purchased a 30,000 square foot warehouse in Miami, Florida to cement our commitment to the region.

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide remote installations of new software and upgrades, • Provide remote installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR djx7IB0qxP

Job Description▶︎ Job Details ・Job Title: IT Help Desk Support Specialist ・Client: Japanese Corporate thorugh Cinter Technology ・Working Location: New York NY, 10016 ・Employment Type: Non-Exempt ・Salary: $29-32 / Per Hour ・Benefit: 401K match, No insurance ・Working Hours : 35-40 hours / per week ▶︎Primary Responsibilities • Provide technical support to end-users through phone, email, or in-person, troubleshooting problems and handling hardware/software installations., • Provide and manage client IT support operation related document, • Understand and follow clinet’s request and instruction, • Expand the business with existing and new client ▶ESSENTIAL FUNCTIONS:, • Provide the support service at the service operation time, which is instructed by, • the client and/or company management., • Prioritize and escalate issues to the appropriate support teams when needed., • Provide IT training to users and participate in IT projects., • Have a proactive communication with client and company management, • Understand requirements and instruction/company management and provide the, • service based on the requirements and instructions, including BYOD., • Read and understand any company provided documents and training, • Submit company requited report, attendance for requested meeting, training, • course, • Mentor and train new team members if necessary, • Follow team manager’s request/instruction to operate IT operation support, • team ▶QUALIFICATIONS AND REQUIREMENTS: • At least 4 years of experience in end-user support, including Windows-based LAN/WAN/Remote Access., • Strong knowledge of business software: Windows OS, Office365, • Very flexible mindset & challenging personality against sudden big change of, • request/work-flow/rules/responsibility range/environment, • Toughness & strong motivation to complete heavy workload, • Strong motivation to reach out goals, • Strong attention to details with the ability to troubleshoot issues and provide, • Team-oriented personality, • Excellent communication skills, • Microsoft Office (Outlook/Word/Excel/PowerPoint), • Japanese skill is not required but welcome, • Spanish skill is not required but welcome Powered by JazzHR ZVpjGTNcoN

Job DescriptionCompany Description Come join a growing team! FOODMatch is searching for a Help Desk Technician to join our IT team. FOODMatch is a producer and importer of Mediterranean specialty foods with a focus on olives, antipasti, and ingredients. Founded in 1996, FOODMatch is a producer and importer of Mediterranean specialty foods with a distinct expertise in traditionally and responsibly crafted olives, antipasti, spreads, sauces, and ingredients. FOODMatch plays an integral role in ensuring the quality of our products. The FOODMatch difference begins in the fields and groves. We are vertically integrated with our partners to ensure that each step along the production chain is completed to meticulous standards: from irrigation and pruning, to harvesting, sorting and stuffing by hand, to expertly curing and preserving, we ensure each ingredient delivers its natural flavor, color, and texture. Simply put, no detail is spared. Through the hands of our growers we create great tasting, responsibly produced, authentic foods that nurture community and enhance your quality of life. Job Description The ideal candidate is a proactive problem-solver with a strong technical background and excellent communication skills. In this role, you will be the first point of contact for our employees, ensuring timely and effective technical support. This is an excellent opportunity to help guide and grow the technological aspects of a growing successful food business. Essential Functions • Provide Tier 1 and Tier 2 support for hardware and software issues via phone, email, and in-person., • Troubleshoot and resolve Windows 10/11 issues, including OS performance, application crashes, and user profile problems., • Manage user accounts and groups within Active Directory, including creating, modifying, and disabling accounts and resetting passwords., • Configure and support networking hardware and software, including diagnosing basic connectivity issues, IP addressing, and VPN setup., • Provide comprehensive support for Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook., • Setup, support and maintain Microsoft SharePoint and OneDrive environments, including user access management, file synchronization, and permissions configuration., • Utilize AI tools and automation to improve help desk efficiency, enhance business processes and suggest areas of improvement., • Document all support activities and resolutions in our ticketing system., • Escalate complex issues to senior IT staff when necessary.Qualifications Background Requirements • 3+ years of professional experience in a help desk or IT support role., • Proven expertise with Windows 10/11 troubleshooting and support., • Hands-on experience with Active Directory user and group management., • Experience with SharePoint and OneDrive setup, configuration, maintenance and best practices., • Solid understanding of networking fundamentals, including TCP/IP, DNS, and DHCP., • Familiarity with AI tools and automation in IT support and across organization., • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator., • Experience with ticketing systems like Jira Service Management, D365CRM, or ServiceNow., • Familiarity with remote desktop software (e.g., TeamViewer, Remote Desktop Connection). Additional Information Location/Travel Requirements All your information will be kept confidential according to EEO guidelines. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Vision insurance