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Job Description Location: New York, NY Job Type: Full-Time Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. About the Role: We are seeking an experienced IT Help Desk Level 3 Technician to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security, and performance of our IT systems. The ideal candidate will have strong troubleshooting abilities, experience supporting enterprise environments, and the ability to assist with infrastructure support and mentoring junior help desk staff. Key Responsibilities: • Troubleshoot and resolve advanced hardware, software, network, and system issues., • Support and maintain Active Directory, Microsoft 365, Windows servers, and endpoint systems., • Investigate and resolve system outages, performance issues, and security alerts., • Assist with system upgrades, patching, and infrastructure maintenance., • Monitor system health and assist with preventative maintenance., • Work with third-party vendors and service providers to resolve technical issues., • Maintain clear documentation of troubleshooting steps and solutions. Required Qualifications: • 3+ years of IT support experience, including advanced troubleshooting., • Strong experience with Windows 10/11 and Windows Server environments., • Experience administering and troubleshooting Active Directory and Group Policy., • Hands-on experience supporting Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)., • Knowledge of network fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity., • Experience troubleshooting printers, endpoints, mobile devices, and peripheral equipment., • Experience with remote support tools and ticketing systems., • Ability to perform root cause analysis and resolve recurring technical issues., • Strong documentation and communication skills., • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: -Experience with virtualization platforms (VMware or Hyper-V). -Experience with backup and disaster recovery systems. -Familiarity with endpoint management tools (Intune, ABM, or similar). -Experience supporting network equipment such as switches, firewalls, and wireless systems. -Knowledge of IT security best practices and endpoint protection systems. -IT certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonprofit & human service organizations, Signers has since expanded its portfolio to include commercial real estate and transportation. Signers is a socially conscious organization boasting an amazing culture of relentless grit and continuous improvement. We go to work every day to positively affect people's lives, and we strive to do the same for our employees. Workplace Technology Senior (Service Desk/Help Desk) Overview We're looking for a Workplace Technology Senior to own and continuously improve our modern digital workplace. This is a hands-on individual contributor role with a strong focus on Microsoft technologies, managed device environments, modern phone systems, automation, and service operations. You'll play a key role in ensuring employees have secure, reliable, and intuitive technology across offices and remote environments, while partnering closely with IT, Security, HR, and business teams. What You'll Do • Support and manage Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive., • Administer identity, access, and endpoint management using Entra ID (Azure AD) and Microsoft Intune., • Manage, support, and troubleshoot organization-wide applications, ensuring availability, performance, and a positive end-user experience., • Manage and support modern device environments across Windows, macOS, iOS, and Android, including device provisioning and lifecycle management., • Support and improve modern phone systems such as Microsoft Teams Phone, including call flows, routing, and integrations., • Use ticketing systems like Zendesk to manage workplace technology services, improve workflows, and analyze trends and SLAs., • Identify and implement process and system automation using tools such as PowerShell, Microsoft Graph, Power Automate, and Intune automation., • Act as a senior escalation point for complex workplace technology issues and drive root-cause fixes., • Create and maintain clear end-user documentation, knowledge base articles, and internal process documentation., • 6–10+ years of experience in workplace technology, endpoint management, or Microsoft enterprise environments., • Strong hands-on experience with Microsoft 365 and modern collaboration tools., • Experience managing devices and users with Microsoft Intune and Entra ID., • Solid understanding of mobile device and managed endpoint environments., • Experience supporting modern cloud-based phone systems (e.g., Teams Phone)., • Required experience working with enterprise ticketing systems such as Zendesk., • Working knowledge of process and system automation concepts and tooling., • Proven ability to produce clear, high-quality end-user and technical documentation., • Experience in the insurance industry or other regulated environments., • Experience with Windows Autopilot, PowerShell, Microsoft Graph, or Power Automate., • Microsoft certifications (e.g., MS-102, MD-102, AZ-104). Signers is a proud Equal Opportunity Employer. Signers is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Signers will not tolerate discrimination or harassment based on any of these characteristics. We believe that variety in experience makes us stronger as individuals, as communities, and as a company. Fostering an environment where all employees feel empowered to bring their authentic self to work is our priority

Job Description Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Department: IT Department Salary: $60,000 Location: Union, NJ Work hours: Monday-Friday 8:30am-4:30pm Position Overview: Provide end-user IT support for customers in a broad range of administrative, instructional and research environments. Recommend solutions to support IT needs. Onboard new faculty and staff. Train customers on basic functions of applications. Respond to support request calls and emails. Essential Job Functions: • Create and maintain a wellness and recovery-oriented environment by using respectful, person-first language, documentation, and interactions., • Provide the highest quality customer service to all employees and customers as follows: be friendly, respond promptly, know your service, listen to and get to know our staff and customers, be open to asking, receiving and using feedback, create positive work relationships, always follow up with assignments and be curious., • Maintain a culture of compliance with internal and external policies, regulations, laws, and high ethical standards., • Desktop Support, • Install new computer hardware. Prepare new computers for deployment and reload existing computers using standard vendor operating system images. Install new software applications and apply software updates. Build and update group policy objects in Active Directory. Investigate, diagnose, and resolve complex hardware, software, security, and network problems. Coordinate vendor repairs of computers, printers, and other devices. Maintain inventories of computers, software licenses and related supplies., • Monitor the ticket queues used by the team and prioritize daily tasks to maintain support continuity., • Server and System Administration, • Administer local and cloud-based servers to provide file shares, manage access, apply patches, and apply firmware updates. Maintain server accounts and permissions., • Assist users with file management for local and server storage. Ensure that scheduled backups of system and data files on servers and desktops are running appropriately. Perform data restores as requested., • Specialize and have solid knowledge in IT with the Microsoft Office 365 system, applications & application support., • Experience in managing Active Directory (AD) permissions, Office 365 permissions and permissions via Azure Sync Services., • Maintain desktop and laptop equipment, peripherals, and other IT related hardware., • Diagnose, replace, upgrade and repair hardware issues., • Provide end-user application and software support., • Maintain Office 365 accounts, access, reconciliation, and licensing., • 3+ years of hands-on experience with Office 365, Microsoft SharePoint, or Microsoft Exchange, • 2+ years real-word experience implementing production Azure analytics platforms., • MCSA and/or MCSE certification in Microsoft Office 365 preferred., • Minimum 3 years of extensive Exchange/Exchange Online and Microsoft 365 implementation and support experience., • Provide overall Office365 security expertise including strong knowledge of Azure Active Directory. Education/Certifications: • Three to five years of experience in Microsoft Cloud technologies such as: Office 365, Azure AD, Exchange, SharePoint, Teams, OneDrive, • Three to five years of experience providing remote Help Desk support., • Desktop Support: 3 years, • SharePoint: 3 years, • Office 365: 3 years, • Azure AD: 3 years, • Teams: 3 years, • Valid driver’s license required., • No more than one moving violation within the past 12 months, • Vehicle required. EXCELLENT BENEFITS: • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services is committed to inclusive hiring and dedicated to diversity in our work and workplace culture. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender identity or expression, marital status, military or veteran status, disability, age, religion, or any other classification protected by law; and we strongly encourage candidates of all identities, experiences, orientations, and communities to apply.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide remote installations of new software and upgrades, • Provide remote installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR djx7IB0qxP

Job Description Join DYOPATH as a Service Desk Level 2 Analyst Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Service Desk Level 2 Analyst who thrives on team spirit, curiosity, and a genuine commitment to exceptional support. Why You'll Love Working Here • Purpose with Passion – A culture guided by the L.O.V.E. philosophy (Living Our Values Every Day)., • Grow & Thrive – Certifications, career development, and professional growth opportunities., • Award-Winning Culture – Known for outstanding service internally and externally., • Fun & Respectful Teamwork – Collaborative, uplifting environment where achievements are celebrated.Benefits, • Medical, Dental & Vision Coverage, • Life Insurance, • 401(k) with company match, • "You Pick a Day" paid holiday, • FSA & HSA options, • Pet Insurance, • …and more!, • Full benefits overview available at dyopath.com/careersRole Overview, • Location: On Site (New York, NY), • Schedule: 1st Shift (9a-6p); Monday through Friday, • Pay Rate: $29Your Mission as a Service Desk Level 2 Analyst, • Serve as the go-to technical resource for desktops, laptops, printers, mobile devices, software, and network issues., • Tackle mid-level challenges, resolve escalations, and collaborate with IT teams when needed., • Mentor Level 1 analysts through coaching and guidance., • Prioritize user satisfaction with timely issue resolution and follow-up., • Pursue ongoing training, certifications, and continuous learning., • Contribute to special projects supporting service improvement.What You Bring to the TeamEducation & Certifications, • Associate's degree (or higher) in Computer Science or related field preferred., • Professional certifications (or working toward):, • HDI Support Center Analyst (HDISCA), • ITIL Foundation, • Microsoft 365 Certified: Fundamentals, • Microsoft 365 Certified: Endpoint Administrator AssociateExperience & Skills, • 2–4 years in technical support, including at least 1 year as a Service Desk Level 2 Analyst or similar role., • Exceptional customer service and the ability to explain technical solutions clearly., • Strong proficiency in Windows OS, Microsoft Office, and advanced network troubleshooting., • Familiarity with ITIL or similar service frameworks., • Ability to work independently and collaboratively., • Strong analytical and multitasking skills under pressure. Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at . The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used. Our vision is to create an internet that serves the needs of its users, first and foremost—with individual privacy and opt-in at the core. Our product is a virtual “cloak” that you use as you visit any website — Facebook, Amazon, etc. It lets you choose to share all, some, or none of your private information based on your personal preference. We're looking for an IT Support Specialist to be the go-to technology partner for our NYC office. You'll own the day-to-day IT experience — from desk-side troubleshooting and AV support to identity management and SaaS administration — keeping the office running smoothly while freeing the IT Director to focus on strategic work. This role is ideal for someone who's hands-on, reliable, and energized by solving problems quickly and clearly. What will you do? -Serve as the primary onsite IT contact for the NYC office-Provide first-line support for access requests, account issues, and basic troubleshooting-Handle walk-ups, tickets, and ad hoc requests with professionalism and urgency-Set up, maintain, and troubleshoot conference rooms, AV equipment, and hybrid meetings-Resolve basic network issues (connectivity, peripherals, office hardware)-Support onboarding and offboarding, including device setup and access provisioning-Execute user provisioning and deprovisioning across core systems with accuracy and security-Manage laptops, mobile devices, and peripherals across their full lifecycle-Maintain accurate hardware inventory and coordinate repairs or replacements-Enforce standard device and access policies defined by the IT Director-Administer day-to-day tasks across common SaaS tools (e.g., Google Workspace, Slack, Okta, Microsoft 365)-Escalate complex issues appropriately while owning resolution end-to-end-Follow documented runbooks and contribute improvements as gaps are identified-Document recurring issues, fixes, and procedures clearly-Maintain clean handoffs with the remote IT Director-Identify repeat problems and suggest simple process or tooling improvements What skills and experiences will help you? -Solid experience in IT support, IT operations, or a similar hands-on role-Comfort providing in-person, desk-side, and AV support in an office environment-Working knowledge of macOS and Windows environments-Familiarity with identity/access management and SaaS administration concepts-Clear, direct communicator with strong organizational habits-High reliability and attention to detail What's nice to have? -Experience in a small or startup IT team-Exposure to MDM tools (Jamf, Intune, Kandji) and SSO providers (Okta, Azure AD)-Basic understanding of networking concepts (Wi-Fi, VPNs, peripherals)-Experience supporting executives or high-visibility users What do we like? -Employees feel supported, comfortable, and confident coming to you for help-You keep the office running smoothly with minimal disruption-Issues are resolved quickly, calmly, and with clear communication-Documentation improves over time instead of degrading-You free up the IT Director's time from routine support and operational interruptions What We Offer Cloaked is a well-funded Series A startup based out of NYC. Although we are a distributed team, the NYC team operates with a hybrid model. The office building is home to several amenities, including a gourmet cafe, cocktail bar, and a rooftop work area. We have a fully built out kitchen packed with drinks and snacks. The Cloaked team has diverse interests and so we frequently embark on team outings and go out for socials! Compensation and Benefits We offer above market rate pay and equity based off of the market's best commercially available data. Your compensation will be a combination of salary, bonus and equity. Benefits Cloaked employees have 401K, as well as top of the line Health, Dental, and Vision benefits.We offer flexible work arrangements and the ability to work remotely as needed. Cloaked provides a home office stipend in addition to a new company laptop (and other tech depending on the role). Perks \uD83C\uDF34Competitive PTO: We encourage employees to take a minimum # of vacation per quarter. We see PTO as a preventative burnout measure and are committed to changing the industry standard. \uD83E\uDD38Monthly health stipend: Used for any kind of physical, mental or emotional care you’d like to take for yourself, be it a gym membership, a meditation app, or time with a personal trainer. \uD83E\uDD57 Late Night Meals: We understand that sometimes work can get in the way of meal prep. In response to that, we offer employees a monthly meal stipend to be used when they don't have time to get a home cooked meal going! \uD83E\uDDE0 Professional Growth: Opportunities for career development and personal growth are provided to all employees who seek to further their knowledge and capabilities through an unlimited professional development fund. Additionally team members are encouraged to regularly attend conferences and industry events. We are really excited about having you join our mission-driven team and help us build the future of online privacy! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for an Information Technology Coach to join our team in ourNew York office. This is an essential position that will require five days in-office.The IT Technology Coach provides a superior level of expertise around a multitude of applications and technology in use throughout the firm. This position provides expert-level, white-glove technical support and instruction to firm lawyers and staff and prioritizes understanding their needs and workflows to enhance efficiency and client service. Expert technical and customer service skills are paramount.At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.On a typical day you will: • Provide personalized, white-glove support and coaching to lawyers and staff on firm applications, mobile devices, and Information Technology (IT) security best practices, • Become intimately familiar with business processes and firm applications to provide instruction, support, and advice to departments, practice groups and teams to improve efficiency, • Partner with teammates and other coworkers to identify and resolve problems and make improvements, • Keep professional skills current by taking relevant training and continuing education courses. Apply and share these skills back on the job to the betterment of the department and firm, • Maintain high quality standards within the team by supporting good practices and habits. Identify and encourage areas for growth and improvement within the team, • Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members, leadership, and other affected parties, • Be committed to "seeing around the corner" and sharing these insights with the law and technology community. Identify and adopt technology solutions as they apply to legal practice, • Manage and triage incoming Service Desk tickets. Provide regular written or verbal follow-ups with users, maintain clearly written and comprehensive ticket work notes, and resolve tickets in a timely manner, • Maintain knowledge of hardware and software supported and how various departments, practice groups, and teams utilize them to support business processes, • Quickly provide Level II and Level III technical advice/support, installation/configuration, troubleshooting assistance, and problem resolution for PCs (both laptops and desktops), printers, applications, smartphones, mobile devices, telephones, remote access, and document transfers through all Service Desk support channels, • Document all support interactions and their resolutions in the incident tracking database, • Manage multiple tasks from initiation to closure in an organized fashion. This includes the setting of expectations, communication of progress and issues, identification and escalation of risks, and prioritization of tasks, • Provide Service Desk call center backup for the Information Technology (IT) Support Analyst team, • Seek opportunities to help attorneys and staff leverage our existing technologies within their workflow of delivering legal services to clients. Document the successes for the benefit of others, • Maintain awareness and adherence of security measures, policies, methods, and procedures that safeguard the integrity of and access to enterprise systems, files, and firm data. Promote a culture that promotes information security as an integral part of IT architecture and business processes, • Assist with determining and documenting the support impacts of new technology and planned software upgrades as requested, • Coordinate timely repair of hardware with outside vendors, monitor inventory levels, verify bills/invoices, and generate and maintain hardware and software inventories for the office, • Provide support for all audio/visual needs within the local office. Partner with Lead AV Specialist and colleagues in all offices to ensure meetings are setup on time and executed without issues. (Not applicable in Seattle.), • Travel, provide after-hours support, and work non-business hours as necessary, • Assist with other special projects, tasks, and/or support as assigned, • Expert understanding of desktop, laptop, mobile device, printer, various Windows OS, and Microsoft 365/Office Suite support and coaching, • Superior troubleshooting, decision-making, follow-up, follow-through, and priority setting skills; demonstrated ability to practice good judgment, • Tenacious problem-solving skills with attention to detail and quality control, • Exceptional organizational, interpersonal, and customer service skills; ability to handle stressful situations in a calm, composed manner while maintaining focus on the objectives at hand, • Demonstrated ability to quickly learn new technologies, to understand the value-added, and pass that knowledge on to others, • Excellent communication skills, both verbal and written, with all levels of a professional services organization are required. Must be able to communicate easily with stakeholders about their requirements, expectations, and risks within the context of a given effort, • Excellent interpersonal skills required. Must be a team player, • 3+ years' experience in a law firm providing direct hardware and software support, • 3+ years' experience providing knowledge transfer and technical training preferred, • A+ Certification preferred, • GED/High School Diploma required; Bachelor's degree preferredDavis Wright Tremaine LLP is an AmLaw 100 law firm with 9 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client's and each lawyer's work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.DWT offers competitive compensation in addition to ample benefits including but not limited to:, • Choice of health and vision insurance plans, • 2 paid volunteer days for qualifying community service work, • Dental plan, • Fertility and adoption benefit, • Paid sabbatical after 13 years of service, • Tuition reimbursement, • Commuter benefits, • Retirement contributionThis job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. New YorkThe annualized salary range for this position in New York City is $93,000 to $104,000 ($51.00 to $57.14 hourly). Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.Davis Wright Tremaine LLP fosters a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, paths to success.Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement.Learn more about the firm's commitment to DEI here:___. Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email ___. #LI-CH1

Job Description * Fully On-Site Role in Midtown NYC * Our client, a financial firm based in midtown NYC is looking for a motivated & driven Desktop Engineer to join the team. This role is ideal for someone who is passionate about technology, eager to learn, and ready to grow into more advanced engineering responsibilities. You will assist with deploying, maintaining, and supporting desktop systems, hardware, and software across the firm in a fast-paced trading environment. Key Responsibilities • Provide day-to-day technical support for end users, including troubleshooting hardware, software, and at times white glove service., • Assist with setting up, imaging, and configuring Windows systems and mobile devices., • Support user onboarding and off-boarding, including account setup, equipment distribution, and workstation preparation., • Perform routine system updates, patching, and software installations through management tools., • Help maintain and update asset inventory, ensuring accurate tracking of all devices., • Support the Desktop Engineering team with device lifecycle management, including repair, replacement, and decommissioning., • Collaborate with IT teams to ensure security standards, policies, and configuration baselines are followed., • Document processes, solutions, and troubleshooting steps in the IT knowledge base., • Escalate complex issues as needed while continuing to learn and contribute. Required Qualifications • 2+ years of experience in IT support, help desk, or desktop., • Basic understanding of Windows operating systems and typical enterprise software., • Familiarity with Active Directory, user permissions, and account management., • Working knowledge of network fundamentals (DNS, DHCP, Wi-Fi, VPN.), • Strong working knowledge of cybersecurity best practices., • Experience with hardware troubleshooting for desktops, laptops, and peripherals., • Strong communication, customer service, and problem-solving skills. Preferred Skills (Big Plus) • Exposure to Cybersecurity platforms, Cloud services and Microsoft Administration., • Basic scripting knowledge (PowerShell, Python or similar)., • Experience supporting remote and hybrid employees., • Certifications such as Network+, and/or Microsoft certifications.Company DescriptionMid size financial firm where this role is highly visible and has growth potential.Mid size financial firm where this role is highly visible and has growth potential.

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. 💻 Role We are seeking a Director, People Operations & Systems to build and lead Whatnot's global people operations infrastructure as we scale from 1,000 to 1,500+ employees in 2026 and expand into new international markets. This role owns the full People Operations function — onboarding and offboarding, employee lifecycle administration, HRIS and people systems strategy, compliance and documentation, and the shared services model that enables the entire People organization to operate with excellence at scale. You'll need to be both a systems architect (designing scalable processes, selecting and implementing technology, building analytics capabilities) and an operational executor (ensuring flawless delivery of core people services, managing compliance risk, solving urgent employee issues). * You'll report directly to our Chief People Officer, and work in tight partnership with our Head of Total Rewards, People Business Partners, Finance, Legal, and IT to build the operational backbone of our People function — ensuring every employee has a seamless experience from offer through exit, that people data drives business decisions, and that our systems enable growth. * Own end-to-end employee lifecycle operations globally, including onboarding, changes (transfers, promotions, leaves), offboarding, documentation management, background checks, I-9/work authorization, and compliance administration. * Build and scale the People Help Desk as the front door for all employee questions and requests — ensuring fast response times, proactive issue resolution, knowledge base development, and continuous improvement of self-service capabilities. * Lead People systems strategy and implementation, including Workday, Complete, equity platforms, and integration across Finance, IT, and productivity tools. * Partner with People Business Partners and Total Rewards to deliver People analytics and insights — quarterly business reviews, attrition analysis, organizational design modeling, headcount planning, and ad hoc strategic analysis. * Design and implement scalable people operations processes — documentation, workflows, approval chains, compliance checkpoints — that maintain quality and employee experience while enabling rapid growth and international expansion. * Manage global compliance and reporting in partnership with Legal. * Build and lead the shared services model for the People team defining scope, staffing, SLAs, and ways of working that allow People Business Partners and Centers of Excellence to focus on strategic work rather than transactional execution. * Drive people systems optimization across vendor management, change management for system implementations, integration planning, security and access management, and continuous enhancement of system capabilities. * Build, hire, and develop a high-performing People Operations team setting vision, developing talent, and fostering operational excellence. * Lead special projects including international expansion (new country setup, entity formation, systems configuration), and transformation initiatives (shared services launch, new HRIS implementations). We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, New York City, Seattle, or Los Angeles hubs. 👋 You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As the leader of Whatnot's People Operations & Analytics function, you should have 12+ years of progressive People Operations, HRIS, or People Analytics experience at high-growth tech companies, including significant time building operations infrastructure through hypergrowth and ideally pre-IPO phases, plus: * Expert-level Workday experience across HCM, Compensation, Payroll, and Time Tracking. You've implemented, configured, and scaled Workday across multiple modules and know how to make it sing. * Strong analytics chops including SQL, dashboards (Looker/Tableau), and statistical analysis. You turn messy data into insights that change how leaders make decisions. * Track record scaling operations from scrappy to mature. You've built the processes, systems, documentation, and teams that take companies from "figuring it out" to "running like clockwork." * International operations experience dealing with employment law across countries, coordinating global payroll, managing work authorization, and navigating multi-country compliance. * Balance strategic vision with hands-on execution. You're equally comfortable presenting a 3-year roadmap to the CPO and jumping into Workday to debug a security role issue. * Exceptional at stakeholder management and influence. You partner effectively with People leadership, Finance, Legal, and drive alignment on priorities across distributed teams. * Experience building and leading teams, hiring and developing operations professionals, analysts, and systems specialists. * Strong judgment on risk, compliance, and tradeoffs. You know when to move fast and when to slow down, when to automate and when the human touch matters. 🎁 Benefits * Generous Holiday and Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance for wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $210K - $280K

Job DescriptionCompany Description NIQ is the world’s leading consumer intelligence company, helping brands and advertisers understand what people buy, watch, and engage with. MRI‑Simmons, a division within NIQ, runs one of the most comprehensive and detailed consumer insights studies in the U.S., collecting thousands of data attributes from 50,000+ respondents annually. Our Consumer Canvas product takes this data even further — mapping it to the broader U.S. population (250M+ adults) and enabling advanced audience targeting through partners like The Trade Desk, LiveRamp, TransUnion, and more. We are expanding our architecture team to drive the next evolution of Canvas — identity resolution, data enrichment, privacy‑first design, and scalable activation pipelines. Job Description We are seeking a Data Architect to own and evolve the end‑to‑end architecture behind the Consumer Canvas platform. You will work across Snowflake, Databricks, identity systems, ingestion pipelines, and activation layers — ensuring our data is scalable, secure, privacy‑compliant, and highly performant. You will partner closely with Data Engineering, Data Science, Machine Learning, and Product teams to build next‑gen solutions that power the future of consumer insights and advertising activation. This is not a migration or maintenance role — it is a strategic influence position with the opportunity to architect new systems, components, and methodologies from the ground up • Own the end-to-end architecture of the Consumer Canvas product., • Design systems across ingestion, identity spine creation, enrichment, governance, and activation workflows., • Collaborate with cross-functional partners (Data Scientists, ML Engineers, Data Engineers, Product Owners)., • Define and enforce PII governance, privacy controls, and security best practices., • Translate complex business and technical requirements into scalable architecture., • Support technical teams with architectural guidance and model/structure design., • Participate directly in design, prototyping, and testing cycles within an Agile environment., • Act as a senior technical thought partner, providing mentorship (non‑manager role).Qualifications Must‑Have Skills • 5+ years of experience in Data Architecture or related technical leadership roles., • Hands-on experience with Snowflake (including Data Clean Rooms) and/or Databricks., • Strong SQL and experience with Python, PySpark, and Spark., • Proven experience working with PII data, privacy constraints, and governance frameworks (critical & non‑negotiable)., • Data modeling expertise (conceptual, logical, physical)., • Experience designing scalable data pipelines and cloud-native architectures., • Experience in Ad-Tech, Martech, Media, Consumer Data, or Identity Ecosystems, • Familiarity with Medallion Architecture (Bronze/Silver/Gold)., • Azure services (ADF, Azure Data Lake, Azure DevOps)., • Containers & orchestration (Docker, Kubernetes)., • Bachelor’s degree in Computer Science, Engineering, or a related field required., • Master's degree or certifications (SnowPro, Azure Data Engineer) are a plus., • A strategic thinker who enjoys architecting new systems, not just migrating old ones., • Passionate about privacy-first data design and operational excellence., • Skilled at turning ambiguous requirements into elegant architectures., • Excited by large-scale audience data (hundreds of millions of profiles)., • Comfortable navigating complex stakeholder environments. Additional Information Why Join NIQ? • Build one of the most influential consumer identity data architectures in the U.S., • Work with cutting-edge cloud technologies (Snowflake, Databricks, identity graph frameworks)., • Be part of an innovative team pushing the boundaries of consumer analytics and ad-tech., • Flexible, fully remote work environment. Our Benefits • Flexible working environment, • Volunteer time off, • LinkedIn Learning About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

Job DescriptionTitle: Senior Tech Lead Support Location: New York Garan Incorporated is a Berkshire Hathaway subsidiary that manufactures and sells children’s apparel, with global offices across the United States, Asia, and Central America. Garan is seeking a Senior Tech Lead Support professional based primarily in New York who will collaborate with Tech Services Support teams globally. The role provides hands‑on end‑user support for desktop and laptop systems in a mixed Windows and Mac environment, supports users across Garan locations, promotes best practices for endpoint support, and enables the effective use of modern productivity and AI tools through automation and continuous improvement. The Senior Tech Lead Support is employee‑experience focused and serves as a subject matter expert, communicating effectively with users at all levels of the organization, including senior leadership. Success in this role requires initiative, collaboration with the Help Desk Manager, and strong partnership across the broader technology organization. This position is ideal for a professional with leadership potential, curiosity, and a collaborative mindset, who is committed to delivering high‑quality user support and technical expertise within their areas of responsibility. Duties and Responsibilities • Provide hands‑on end‑user support for Windows and Mac desktops, laptops, and peripherals via phone, email, remote‑assistance tools, and onsite support., • Administer and support macOS hardware and operating systems, including Apple product integration within a mixed Windows/Mac environment., • Install, image, configure, upgrade, repair, and maintain endpoint hardware, operating systems, applications, and security tools., • Deploy and manage software updates, patches, and upgrades across Mac and Windows endpoints., • Support and troubleshoot Microsoft 365 applications and approved productivity tools; deliver end‑user training and documentation as needed., • Support and troubleshoot AI‑powered tools and platforms; leverage AI and automation to improve troubleshooting, documentation, and support efficiency., • Use ServiceNow to manage incidents, requests, problems, and changes; document resolutions and ensure tickets meet SLA requirements., • Track, analyze, and report ticket trends and recurring issues using ServiceNow reporting., • Maintain accurate asset, lifecycle, inventory, and configuration records, including CMDB updates and spare‑parts inventory., • Recommend and help implement system and technology improvements to enhance reliability, security, and user experience., • Provide remote support to users at other Garan locations and participate in help desk rotation, including after‑hours or weekend support as required., • 5 days in-office with occasional after hours and weekend support shifts, • Limited travel to other Garan offices (as needed) Preferred Qualifications • Experience supporting Microsoft Exchange and enterprise business applications., • Experience using Microsoft Copilot or similar tools to improve end‑user productivity and workflows., • Experience with mobile and endpoint management solutions (MDM/UEM)., • Comfortable supporting and communicating with senior leadership and C‑level executives., • Experience supporting Microsoft Teams and Zoom meetings, including conference room hardware (e.g., Neat Bar)., • Experience onboarding new users. Knowledge, Skills, and Abilities • Strong knowledge of macOS administration, imaging, and directory services., • Experience supporting Windows 10/11 and Microsoft 365 applications., • Strong understanding of AI technologies and their application in end‑user support., • Experience with Mac MDM tools; Kandji and Jamf, • Basic TCP/IP troubleshooting skills., • Working knowledge of Adobe Creative Cloud., • Experience supporting high‑end color printers., • Working knowledge of remote connectivity tools (e.g., RDP, VPN)., • Strong understanding of hardware and software asset management practices., • Advanced knowledge of PC and Mac operating systems and hardware., • Strong working knowledge of ServiceNow ITSM, including ticket lifecycle and workflows., • Familiarity with ServiceNow CMDB and IT asset management practices., • Strong communication skills and the ability to work effectively with employees at all levels., • Ability to work independently with minimal supervision and adapt to new responsibilities. Credentials and Experience • Bachelor’s degree in a computer‑related field.

Job DescriptionLocation: New York, NY (onsite 2-3x/week) About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview The Technical Process Analyst position is a hybrid (on-site/remote) capacity for a dedicated account. This role focuses on reviewing and optimizing internal processes by analyzing incoming support tickets/cases, identifying patterns, inefficiencies, and opportunities for improvement. The analyst will drive process efficiencies, automation, and AI integrations while maintaining familiarity with Thrive's tools and workflows. Primary Responsibilities • Review and analyze incoming tickets/cases to identify trends, recurring issues, and areas for improvement, • Conduct general quality assurance (QA) on processes to determine what can be done better, • Identify process gaps, bottlenecks, and inefficiencies, • Explore and recommend opportunities for automation, AI enhancements, and overall technical process efficiencies, • Update and maintain technical process documentation as needed, • Prepare and deliver monthly reports summarizing imrpovements, changes, and key findings for leadership review, • 2+ years of experience in client-facing roles, preferably within IT service management or managed services, • Familiarity with MSP operations, ITIL processes, or service delivery frameworks, • Experience with documentation management, performance metrics analysis, service handoff processes, and issue identification in client environments, • Basic understanding of MSP operations, including service desk, network management, and cloud services, • Strong familiarity with Thrive's internal processes, tools, and workflows (internal candidates from Thrive strongly preferred), • Proven experience in process analysis, improvement, or a related role (e.g., support, operations, or QA), • Analytical mindset with the ability to identify patterns, trends, and opportunities from data/ticket volumes, • Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus, • Experience with automation tools, AI opportunities, or documentation updates is advantageous Thrive is committed to fair and equitable compensation practices. The salary range for this role is $80,000 - $110,000 anually. A candidate's salary is determined by various factors, including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, secual orientation, gender identity, national origin, disability or protected veteran status. Powered by JazzHR MERmxvssK7

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our IT Support Operations Supervisor This position will offer a hybrid schedule. The Position This role is responsible for operational oversight of the firm's outsourced Service Desk provider and ensuring alignment with internal IT support teams, including onsite support and the developing Level 2 support function. The Help Desk Supervisor will ensure vendor performance, knowledge accuracy, and service readiness for new technology deployments, while supporting ITSM initiatives aligned to the firm's service delivery roadmap. Key Responsibilities: • Serve as the primary operational liaison between the firm and outsourced Service Desk vendor., • Monitor daily Service Desk queue health and escalate risks related to backlog, aging, or SLA compliance as needed., • Escalate recurring incident trends requiring technical review by internal Level 2 support teams., • Review QA results provided by vendor and identify coaching opportunities., • Participate in vendor governance meetings and provide feedback on performance trends., • Maintain escalation paths and decision routing between internal IT teams and the vendor., • Coordinate updates to vendor-accessed knowledgebase to reflect current standards, procedures, and environment changes., • Assist with onboarding of new services or processes into the vendor support model., • Subject matter expert on Jira Service Management., • Train others in use of JSM via lunch and learn and 1 on 1 support., • Understand and execute standard operating procedures for Service Desk., • Act as an escalation point for problems or issues, in a timely manner., • Coordinate Service Desk participation in IT projects and ensure vendor readiness for new or changing support requirements., • Coordinate user requirements with regional supervisors, management, and other IT teams., • Support white-glove service expectations for attorneys and executive staff through collaboration with regional and onsite support teams., • Coordinate with the Leads in the various regions to ensure smooth operation of the service desk. This includes understanding how the Service Desk interacts with other internal IT support teams., • Analyze ticket trends within Jira Service Management to identify training needs or documentation gaps., • Assist with implementation of organizational change or problem management initiatives as needed., • Assist with documentation of Help Desk standards, policies, and procedures., • Partner with the other leads for support and assist with Service Desk readiness for new production software or projects., • Perform special duties, tasks, or projects, as required., • Support Service Desk readiness for pilots, product launches, and technology upgrades in alignment with departmental roadmap., • Participate in DR and Tabletop Exercises., • Monitor and report on Service Desk KPIs and highlight operational risks or trends requiring leadership awareness, including: First Contact Resolution, SLA attainment, customer survey responses, ticket aging, and escalation rates. Qualifications • Bachelor's Degree in Computer Science, Information Technology, or other related field, or equivalent work experience., • Certifications in CompTIA A+, HDI Support Center Analyst, or similar certifications preferred but not required., • ITIL 4 Foundation preferred, • Thorough understanding of PC hardware and software, • Windows 10 and Windows 11, • Understanding call center phone systems, • Microsoft Office O365 suite, • Zoom and Teams, • Desktop client and web-based applications, • Cloud services (Azure), • Active Directory, • Wireless peripherals, • Remote access and common tools, • Virtual environments, • Laptop and desktop PCs, • LAN/WAN understanding, • Prior law firm experience a big plus, • JIRA Service Management expertise, • Strong analytical and problem-solving skills, • Excellent verbal and written communication skills, • Self-starter with the ability to manage own time effectively and work autonomously, • Call center or Service Desk oversight a plus, • Ability to travel, when required A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $100,000—$130,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Job Description Our Company Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history. Our Code IT’S NOT FITNESS. IT’S LIFE. We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you. Job Overview At Equinox Hotels, the Account Services Manager is the primary point of contact for group and event clients following contract execution. This role owns the full lifecycle of group business from turnover through planning, execution, and final billing ensuring a seamless, high-touch guest experience. This is a hands-on, on-site position within a unionized hotel environment, requiring strong operational knowledge, attention to detail, and the ability to lead events in real time. Account Services Manager (Conference Services Focus) Location: On-site (NYC) Department: Sales & Marketing Reports To: Director of Group Sales Essential Job Functions: • Serve as the lead contact for clients, managing all event details from post-sale through execution, • Plan and execute group programs including guest rooms, meeting space, and food & beverage, • Create and manage Banquet Event Orders (BEOs), group resumes, and event documentation, • Lead pre-convention and post-event meetings with clients and internal teams, • Oversee on-site event execution and act as the primary decision-maker during events, • Coordinate with hotel departments and union labor teams to ensure seamless operations, • Monitor room blocks, manage cut-off dates, and optimize group performance, • Identify upsell opportunities and maximize total account revenue, • Ensure accuracy of billing, master accounts, and final invoicing, • 3–5+ years of experience in conference services, event management, or hotel sales, • Proven ability to manage the full lifecycle of group and event business, • Strong knowledge of banquet operations and food & beverage strategy, • Required: experience working in a unionized hotel environment, • Advanced proficiency in Microsoft Excel (reporting, forecasting, data analysis), • Experience with Delphi, CVENT, and hotel systems (PMS/HMS), • Strong financial acumen, including budgeting and revenue optimization, • Excellent organizational, communication, and problem-solving skills, • This role is fully on-site (not remote), • Must be flexible to work evenings, weekends, and holidays, • Ability to manage multiple events and priorities simultaneously Qualifications/Skills: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. Essential: • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding., • Knowledge of hotel structure and how all departments work., • Extensive knowledge of Event Management/Group Reservations., • Excel, PowerPoint, Delphi, HMS, and CVENT., • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision., • Ability to think quickly and act appropriately in emergency situations., • Perform well under pressure situations, time demands, and work overtime when needed., • Punctuality and regular and reliable attendance., • Interpersonal skills and the ability to work well with co-workers and the public., • Minimum two years’ experience in luxury hotel sales setting, • Bachelors Degree or equivalent vocational training., • Qualified business relationships in local corporate and/or social events market, • Knowledge of travel industry, current market trends and economic factors, • Prior experience working in a union environment, • Endure various physical movements throughout the work areas, such as reaching, bending and stooping, • Repetitive hand motion (typing) for extended periods of time, • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environment systems, • Must be able to sit at a desk for up to 5 hours a day. walking and standing are requested the rest of the working day. this includes traveling to and from meetings. Length of time of these tasks may var from day to day and task to task, • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously, • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis, • Must be able to lift up to 30 lbs occasionally, • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity, • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Job DescriptionAbout SmartAsset: SmartAsset is the largest investor-to-advisor marketplace in the U.S. We help millions of consumers make smarter financial decisions and connect high-intent investors with vetted financial advisors through our Advisor Marketing Platform (AMP). SmartAsset is building an AI-native growth engine to serve the advisor ecosystem with our high intent referrals and marketing automation tools. For the right B2B marketing leader, this is an opportunity to architect and scale the go-to-market motion for a category-defining platform. If you're motivated by building systems that compound, influencing an entire industry, and turning strategic partnerships into measurable revenue, SmartAsset offers both the platform and the mandate to do it. About the Job: SmartAsset is hiring a Director of Advisor Marketing to own its B2B marketing engine. We operate one of the largest marketplaces connecting investors with financial advisors. Our next phase of growth requires a high-agency B2B leader who understands the advisor ecosystem deeply: RIAs, broker-dealers, hybrid advisors - and can architect a scalable, modern, AI-native go-to-market motion. This role owns advisor pipeline growth across direct acquisition, lifecycle automation, firm partnerships and co-marketing initiatives, webinars and events, and multi-channel performance strategy. You will work directly with executive leadership and partner closely with a GTM Engineer to build systems - not just campaigns. This is a revenue-owning, systems-building leadership role. You will be hands-on. Responsibilities: • Own advisor pipeline growth targets tied to revenue outcomes, • Develop ICP segmentation across RIAs, hybrid advisors, and broker-dealers, • Craft clear positioning and messaging that resonates with advisors, • Design and oversee multi-channel acquisition strategy (Paid, LinkedIn, outbound, lifecycle), • Partner with PR to amplify customer success stories and social proof, • Develop scalable partner enablement assets (email sequences, case studies, marketing collateral), • Own webinar strategy end-to-end, including co-hosted events and post-event pipeline conversion, • Partner with GTM Engineer to automate workflows and standardize AI-driven GTM processes, • Improve MQL → SQL → Revenue conversion through structured experimentation, • Align tightly with sales leadership to ensure marketing drives measurable revenue, • 5–10+ years marketing to RIAs, broker-dealers, or fintech serving financial advisors, • Deep understanding of advisor psychology, objections, and buying cycles, • Strong command of B2B performance marketing fundamentals (paid, outbound, lifecycle), • Demonstrated ability to tie marketing programs to pipeline and revenue impact, • Experience leading webinars or event-driven pipeline programs, • Fluency with CRM and marketing automation tools (Salesforce, HubSpot, Marketo, etc.), • Quantitative orientation and comfortable working with attribution and funnel metrics, • High agency, strong execution velocity, and comfort operating in ambiguity, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to communicate via phone calls and/or video conferences (mainly for concierge and sales roles) Available Benefits and Perks:, • Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive., • Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers—so you can choose what fits your needs., • Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind., • Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role., • Time Off That Works: Generous vacation, sick, and parental leave policies—because balance matters. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* [] + RSUs + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States.

Job Description Senior System Administrator Department: Information Technology Position Reports To: Chief Information Officer, Information Technology FLSA Status: Exempt ABOUT THE HUDSON RIVER PARK TRUST Hudson River Park is a dynamic, 4-mile-long park along the West Side of Manhattan serving millions of visitors each year and featuring distinctive and varied landscaped public piers, gardens and lawn areas, athletic fields, esplanades, docks, public art and other special features. The Park was created by New York State legislation in 1998 that also created the Hudson River Park Trust (“Trust”) as a public benefit corporation a mission to design, construct, maintain and operate this unique space that also includes a 400-acre Estuarine Sanctuary and numerous habitat enhancements. Along with other income streams, the Trust depends on revenues generated from select commercial uses and concessions located within the Park’s boundaries to support its operating expenses so that it can fulfill its long-standing commitments to sustainability, community engagement, and delivering serving the public through operation of a vital urban resource that enhances the quality of life for residents and visitors to NYC. JOB SUMMARY The Senior System Administrator will report to the Chief Information Officer of Information Technology (IT) and working closely with other IT staff to support the maintenance, configuration and support of networks, end user and server environments. In addition, the Senior System Administrator from time to time may be tasked to provide project management support elsewhere within the Information Technology Unit of the Trust. The successful candidate shall manage IT systems, projects, and tasks and help implement technology plans established by the Chief Information Officer, Information Technology. The Senior System Administrator must be able to work independently, provide assistance and direction to staff, and make timely, sound decisions. ESSENTIAL JOB RESPONSIBILITIES/FUNCTIONS • Maintain and develop IT infrastructure across on-premise, virtual, and cloud environments, • Fully manage and support network infrastructure including routers, load balancers, firewalls, and managed switches, • Keep current on cybersecurity practices and solutions to secure networks and data across all networks/endpoints, • Manage network and cloud storage to ensure system availability and resiliency, • Perform administrative tasks including but not limited to management of Active Directory, Azure, and Microsoft 365, • Manage and support server infrastructure including but not limited to applications, database, and other server roles, • Monitor server and network performance to address issues and recommend solutions for optimization and efficiency, • Troubleshoot system and application issues across multiple environments and operation platforms, • Able to manage assigned projects with minimal supervision in a timely manner, • Assist with project planning, budgeting, and procurement for technology and cross-departmental initiatives, • Prepare scopes of work and procure solutions and services needed by department and as assigned, • Ability to communicate effectively and manage multiple conflicting priorities simultaneously, • Design and implement solutions to complex applications problems, system administration issues, or network concerns., • Plan and coordinate projects and tasks associated with the installation of server, network, and storage technology, • Maintain end-user support requirements including computers, printers, phones, and mobile devices, • Provide onsite/remote support and serve as an escalation point to help desk in identifying and resolving issues, • Develop and provide end-user support and training when necessary, • Maintain system documentation and end-user help instructions, • Participate in on-call support rotation in response to emergencies and willing to work scheduled evenings/weekends/holidays, • Ability to perform CAT-5 RJ45A and RJ45B wiring and keystone punch downs, patch panel installations, cable terminations, testing and troubleshooting, • Familiarity with fiber optic connection types and hardware such as transceivers, enclosures, cassettes and cables Other Duties: This job description is not intended to cover all the activities, duties and responsibilities that are required of the position. Other related duties and responsibilities may be assigned at the discretion of the Trust. EDUCATION AND EXPERIENCE REQUIREMENTS • Must have bachelor’s degree or Certificate from an accredited institution in Information Technology or other related field, or substantial documented experience. Must have a minimum of 5 years’ experience of which at least 3 years of supervision dealing with personnel and resource management., • Must be proficient in the following technologies:, • Working knowledge of Azure, Microsoft 365, and Exchange Online, • Working knowledge of Windows server and desktop operating systems, • MacOS and Linux is a plus, • Working knowledge of VMware vSphere or similar virtual host platform, • Working knowledge of HPE ProLiant Servers and iSCSI storage systems, • Working knowledge of TCP/IP, DNS, DHCP, SMTP and other protocols, • Working knowledge of routers, load balancers, switches, and firewalls, • Familiarity of IDS, IPS, EDR and cybersecurity threat technologies, • Familiarity with Proofpoint Email Security, • Familiarity with Microsoft Dynamics GP, Sharepoint, and SQL Server, • Familiarity with scripting and task automation, • Familiarity with Unified Messaging System is a plus, • Familiarity with Microsoft Intune Admin Center and iOS devices is a plus, • Familiarity with Ricoh, HP, and Canon MFPs and Plotters, • Familiarity with APC Symmetra and Smart-UPS battery backup solutions KEY COMPETENCIES REQUIRED • Strong analytical ability and able to communicate with staff at all levels., • Strong organizational skills including ability to prioritize and multi-task., • Strong written and verbal communication skills., • Ability to troubleshoot, isolate, and resolve technical issues., • Ability to work well both on a team and independently, • Driver’s license valid in New York State. Page Break WORK ENVIRONMENT AND PHYSICAL DEMANDS • Ability to work in a standard office environment and in the field as needed, • Ability and willingness to drive cars and carts., • Must be able to lift up to 50lbs, • Some direct physical labor (lifting, bending, squatting, etc.) is expected. COMPENSATION Competitive salary dependent upon the applicant’s experience and qualifications; $95,000-$105,000. Excellent benefits package including: paid holidays, vacation time, sick and personal time, transportation allowance, medical, dental, vision, life, LTD and paid family leave insurance, and participation in New York State pension system. ______________________________________________________________________________ APPLICATION PROCESS Interested applicants should submit a cover letter to the Vice President of Human Resources demonstrating interest in the position and a resume to . Indicate job code: SR SYS ADMIN26 in the subject line of the email. No phone calls please. EQUAL EMPLOYMENT OPPORTUNITY Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at More information on the Hudson River Park is available at:

Job Description About Us Applecart is the leading technology company that C-suites rely on to reach business-critical decision makers. The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders who matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business-critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those who matter most to them. We are hiring a Systems Engineer in our New York City office. About the Role: You will be responsible for Level 1 and 2 Help Desk Support for Windows and Mac devices, supporting enterprise networking and Applecart office expansion. Additionally, you will assist with core systems administrations, systems automation and scripting using python. In this position, you will work with HR, Business Operations, Office Management, and Platform teams. This role will report to the Director of Information Systems and Technology. What You'll Do: • Serve as the primary point of contact for internal technical support., • Support daily Applecart office operations alongside operations teams., • Improve security and automation posture., • 3+ years of experience in IT Systems Administrator or similar role., • Hands-On + Remote Help Desk experience (Zendesk, Freshworks, ServiceNow, Jira Service Desk, etc.), • Strong administration experience (Okta, Google Workspace (GAM), Slack, MS Office), • Device management experience with Windows and macOS (Apple Business Manager, Jamf, Kandji/Iru, MaaS360, Intune, Hexnode, JumpCloud, Workspace ONE), leveraging service for an automated OOBE., • Enterprise networking experience (Juniper, Unify, Meraki, Cisco)., • SSO integration experience (Okta, OneLogin)., • Python scripting experience (PyCharm, VSCode, GitHub (no AI IDEs Cursor, Tailwind, Manus)) to automate repetitive tasks., • Experience supporting SOC 2 audits or similar compliance frameworks., • AWS/public cloud certification is a plus., • Strong written and verbal communication skills., • Impeccable attention to detail and superior organizational skills This is a hybrid role. Work from home on Monday and Friday and in Applecart's New York City office Tuesday through Thursday. Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $95,000 - $125,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 10X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, CEO of TKO and Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job DescriptionWe are currently seeking Full Time Tier I/II Network Voice/Field Engineer with a minimum of 3 years of hands-on experience. As a Level I/II Network Voice / Field Engineer, you will be part of a field team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences. Responsibilities: • Provide phone, remote and onsite support and remediation for network device issues, • Troubleshooting and resolving customer system problems across a broad range of technologies; Network devices, all peripheral devices, application and enterprise system support; computer hardware and software issues, • Telephony/VOIP experience, • Provide remote and onsite installations of new software and upgrades, • Provide remote and onsite installation of service Packs and security updates, • Provide help desk support including analyzing and resolving end-user issues, • Routing protocols EIGRP, OSPF, and BGP; configuring, troubleshooting, typical show commands to research issues, • Racking and stacking Cisco 2900, 3700, 3600, 3800, 4500, 6500 series switches, • Upgrading firmware on Cisco switches, • Tools for upgrading firmware on Cisco switches; TFTP and FTP server, thumb drive, • Configuration of Cisco switches in command line via console and SSH, • Working knowledge of power distribution units (PDU); Tripp-Lite, Raritan Power, APC; and power cord types; twist-lock L6-20, L6-30, C12, C13, C14, • Working knowledge of uninterruptible power supply (UPS) units; Schneider Electric, Emerson Power, APC; replacing batteries, connecting units to the network, power input and output types; L6-20, L6-30, • Working knowledge of networked console servers; Tripp-Lite, Avocent, • Working knowledge DNS and DHCP; What is a host record, reverse look-up zone, CNAME. What is a static IP addressSkills & Experience:, • 3+ years' experience in network engineering, • Bachelor's degree, • CCNA, A + and Network + certification is strongly recommended, • Project Management, Problem Solving, • Understanding of Data Center environment, • LAN Knowledge, Proxy Servers, Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning, • Understanding of networking protocols (e.g., IPSEC, HSRP, OSPF, 802.11, QoS.), • Cisco Routers, Cisco Switches, Cisco IOS, OSPF, Layer 2, Layer 3, advanced IP Addressing, IPSec VPN, Configuration of secure routing solutions, WLAN, LAN and WAN, • Experience deploying and troubleshooting NAC for wired and wireless access preferred, • Maintenance of Infoblox's DNS, DHCP, and IP address management (DDI) a Plus, • Ability to troubleshoot jack activations, connection issues is a must Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity, and a passion for technology, submit your resume today! Powered by JazzHR OZ8lCWO7cv

Job Description What We Do: Network Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology. About This Job: As an IT Consultant, you’ll be providing in-person and remote technical support to employees. Whether it’s crawling under a desk to cable manage, configuring a firewall, or deploying 100+ computers, you’re ready for whatever the day brings. You’ll primarily be supporting Mac OS and Windows devices, and will facilitate IT shipments for onboarding and off boarding. You’ll also be collaborating with people at all levels - including business owners and C-level staff - and will be building strong client relationships. What You’ll Do: * Be the dedicated support technician on a variety of accounts/clients all in different industries and environments * Assist on IT project deployments (MDM rollouts, Network configurations, etc) * Configure and support Mac OS and Windows devices in office and environments * Manage physical assets such as inventory, cable management, and the general workspace * Manage and support identity platforms that govern application access such as Okta and Google Workspace * Develop and update standards, policies, and procedures as well as best practices documentation in line with compliance requirements * Help configure automations and tooling especially as it relates to on-boarding and off-boarding flows * Facilitate IT shipments such as on/off-boarding packages and equipment * Travel to client sites in NY on scheduled and emergency case-to-case basis * Perform ad-hoc and miscellaneous IT tasks About You: * Bachelor's degree in a computing related discipline * 3-4+ years of experience in an IT focused role * Experience with Mac OS and Windows * Customer-service oriented with strong communication skills * Passion for IT as well as building relationships * Curious, self-starter, collaborative, and adaptable in an ever-changing field Benefits: * ❤️️‍🩹 Health Benefits * 100% covered health, dental and vision insurance for you, 50% for dependents * Paid Parental Leave * HSA/FSA eligibility 💸 Compensation, Rewards & Recognition * 401(k) + 4% company matching * Annual Bonus Program 🌴 Balance * Flexible Time Off 📚 Learning & Development * Flexible certification and learning stipends and reimbursements 🤝 Culture * Biannual company retreats * Social events * Wellbeing events and programs ➕ Extras * Home internet and mobile reimbursement * Monthly meal stipend * Commuter benefits Interview Plan: Round 1 * Phone call with recruiter Round 2 * 45 min Zoom call with IT Manager Round 3 * 45 min with IT Manager * 45 min with Service Manager Final Round - Onsite: * 30 min with CEO Commitment to Diversity: Network Right best serves our employees, as well as our clients, when we foster a diverse, equitable, and inclusive workplace. We value the perspectives of employees with different backgrounds and experiences. Network Right has dedicated itself to the principle that the quality of its work and the continued growth of its business are enhanced by implementing internal policies and practices aimed at ensuring that each individual has an equal opportunity to succeed regardless of their background and identity. Compensation Range: $70K - $80K

Join Jobot! We are hiring Experienced Agency Recruiters! This Jobot Job is hosted by: Alyssa Perkins Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $75,000 - $150,000 per year A bit about us: What is Jobot? Jobot is a recruiting and consulting firm that combines the latest in AI technology with our custom software, Jax and Jobot Pros (experienced recruiters) to fill jobs and provide incredible service to our clients and candidates in the process. Why join us? We have been voted as a Best Place to Work by Inc., Forbes, and Fortune. We put people first and believe that culture is key. We are a group of high-effort givers who show up for each other, our candidates, and our clients, each and every day. We use technology and culture to give you the ability to succeed as a recruiter, earn a great living and get this...take every other Friday off. Yes, every other Friday. That means you have 26 3-day weekends a year. Twenty-six! Why? Because we like you. Plus, we believe in a culture where we foster mutual respect. Where? Remote! Anywhere in the United States with great WiFi! Events? We have events each year, designed to celebrate all of the hard work and success. Holidays? Glad you asked. We take our two week “Long Winters Nap” at the end of the year. Why? Recharge with your family, friends, and pets to come back refreshed and ready to find good people good jobs. Partnership opportunity? Why, yes, again! Every person at Jobot has value and has created value. As an Employee-Owned Company, you are integral to our success and we believe you should share in the good times, too. Income? We offer a compensation plan that rewards your talent and drive. You’ll start with a competitive base salary and have the opportunity to earn commissions, plus quarterly and annual bonuses. Your performance fuels your earning potential, giving you the chance to exceed expectations and achieve financial success without limits. Benefits? We got you covered. Medical, Dental + Vision. 100% paid for you, 50% of your dependents. For Medical, you choose PPO or HMO of our Platinum Plan. PTO? We have an unlimited PTO plan! Job Details What You’ll Be Doing 1. New Business Development: Using your top-notch sales skills to bring in and retain clients in the manufacturing industry, 2. Recruitment: Utilizing our premiere tech stack including our custom built ATS, Jax, to find candidates who match your clients open positions, 3. Lead with Kindness + Respect What We’re Looking For Required: 1. Staffing Agency Experience: Currently or most recently employed at a staffing agency with 2+ years of experience in the staffing industry., 2. Full-Desk Recruiting Expertise: Proven ability to manage both client development and candidate placement., 3. Pipeline Development & Relationship Management: Skilled in building and maintaining a strong candidate and client pipeline and fostering long-term professional relationships., 4. Strategic Prospecting & Account Management: Ability to prioritize outreach efforts, maintain trust, and expand relationships through effective strategies., 5. Performance & Revenue Accountability: Demonstrated success in meeting or exceeding placement goals, revenue targets, and other key performance metrics. Preferred: 1. Industry Specialization: Experience recruiting in manufacturing or similar skilled trades., 2. ATS Proficiency: Skilled in using applicant tracking systems (e.g., Bullhorn, Salesforce, etc.) for sourcing and reporting., 3. Revenue & Performance Analytics: Ability to understand and manage net billing, contract vs. permanent placement revenue, and gross profit tracking, along with reporting and analyzing year-to-date billing and historical placement metrics Think we have a match? Make sure to highlight your manufacturing industry experience in our instant interview questions when you apply! We are helping good people get good jobs. We are Jobot, Join Us! Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. About the Role Our client experience team is crucial to making our clients feel supported day-to-day — managing all inbound phone, text, and email support. We believe in putting clients first, and that ethos runs through everything we do: every interaction is held to a high standard because the people on the other end of it deserve nothing less. As our Client Experience Manager, you will lead this team and own the function fully — hitting SLAs, building out triage structures, managing response quality, and establishing SOPs. When something breaks (e.g. a flagged spam number), you don't wait for someone to tell you how to fix it — you figure out what needs to happen, execute, and build the process that prevents it from happening again. This is a rare opportunity for someone who wants to do more than manage a function — you'll shape it. We're a startup, which means you'll report directly into senior leadership, have a real seat at the table, and build processes and team culture largely from the ground up. The ideal person for this role thinks like an owner. They're restless about quality and never satisfied with "good enough" when better is possible. They're comfortable in ambiguity, resourceful with tooling and systems, and they genuinely care about the clients this team serves. You Will • Own people management end-to-end. Run weekly 1:1s, performance reviews, hiring, and onboarding. Be the manager your team can rely on for clear direction, honest feedback, and real development., • Build and maintain a QA function from scratch. Create a systematic process for reviewing response quality, identify patterns in gaps, and coach the team toward consistently hitting a high bar., • Design and manage team structure. Establish triage tiers, own scheduling across holidays and volume changes, and make sure the team is set up to handle whatever comes in., • Drive continuous process improvement. Identify inefficiencies in workflows and tooling, quantify their impact, and fix them — whether that means building a lightweight solution yourself or writing and managing an engineering ticket to completion., • Create and iterate on SOPs. Document how things should work, monitor whether they're working, and update them when they're not. Build processes that are durable, not just functional., • Translate client patterns into upstream fixes. Spot recurring themes in client questions and complaints, and turn them into clear, data-backed recommendations for the product team — reducing the volume of issues the team has to field in the first place., • Stay ahead of operational issues. When something unexpected breaks figure out the fix and build the safeguard so it doesn't happen again.About you, • Bring 5–8 years of experience in client experience or support operations, including at least 1–2 years managing a team directly, • Fluent in support operations: SLAs, ticket workflows, triage structures, and help desk tooling — and you pick up new systems quickly, • Think and act like an owner — you don't wait to be told something is broken, and you're never fully satisfied with the current bar when better is possible, • Genuinely care about the clients your team serves, and let that shape how you set standards and develop your people, • NYC-based preferred; open to remote for the right candidate More about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Yale, Penn, Northwestern, Dartmouth, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is hiring a technical support specialist to join our growing Customer Support team. This team member will have a passion for helping our internet subscribers receive a fast, stable and secure internet connection and troubleshoot LAN issues with a friendly and professional demeanor. Requirements • Must be bilingual in Spanish or Mandarin, • Must be able to work EST work hours, • Outstanding customer service: friendly demeanor, sincere empathy for customer issues & frustrations, highly responsive to support tickets/issues, • Comfortable working in multiple communication channels simultaneously: email, text, phone calls, live chat, • 1+ years in technical support, help desk or other IT-related, customer-facing role, • Comfortable working in a command line interface (CLI), • Ability to work outside of normal business hours, • Comfortable working remotely through on-site technicians to resolve customer issues, • Strong preference for experience as an installation technician or other field experience, • Handling incoming customer communications via phone, text, web chat, and email. Everything from answering questions from prospective customers who are interested in our service to billing to more advanced technical troubleshooting., • Setting up and troubleshooting a variety of WAN/LAN/Cloud network technologies and infrastructure devices (i.e. routers, switches, firewalls, VPNs, access points/extenders, etc)., • Remote troubleshooting and resolution of support tickets., • Leveraging enterprise IT & networking programs: e.g. Slack, GSuite, Atlassian, LibreNMS, Salesforce FSL/Service Cloud., • Creating and maintaining internal documentation for training and reference., • Working closely with Honest engineers, field technicians, and customer support personnel., • Working shifts that may include evenings or weekends. Personal Attributes • Friendly and enthusiastic, • Excellent communication skills, • Self-motivated and driven, • Ability to stay calm and clear-headed when dealing with angry customers and time-sensitive troubleshooting., • Technically savvy and comfortable dealing with a variety of residential and small business customer set-ups Benefits • Competitive salary with an estimated range of $18-24/hr based on capabilities and track record, • 401k after 3 months of employment, • Flexible schedule, • 2 weeks paid time-off and 7 days paid sick leave, • Medical, vision, and dental benefits, • Collaborative environment Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job DescriptionTeleradiology Radiologist - Remote Join us as teleradiologist, either part-time or full-time, to support quality healthcare for our military, veterans, and their families. Your expertise can make a significant difference in their lives. CREDENTIALING: Our full-time credentialing department will assist with initial state licensure and hospital privileges, as well as tracking and preparing renewals. They will also assist with CME tracking. EQUIPMENT: Can provide all equipment necessary for you to read: Barco monitor, workstation, microphones, and other technological accessories. The radiologist can also bring their own equipment, if compatible • Service-Disabled Veteran Owned Small Business (not Private Equity owned), • 15+ years providing teleradiology to US Government as prime contractor, • 40+ independent contractor radiologists providing 24/7/365 coverage, • Flexible Scheduling:, • 7-on/7-off or 7-on/14-off rotations, • 4-6 hour minimum shifts, customizable, • Hop on hop off routines, • Mobile setup available for remote work while traveling, • Premium Coverage Periods (ET):, • Weekends: 7 AM-11 PM(4-10 hour shifts), • Weeknights: 6 PM-11 PM, • Financial Support:, • All new state licenses + renewals (for states with customers), • Full credentialing department for licensure & hospital privileges, • CME tracking and PQI documentation for MOC, • Fast 24/7 Help Desk for study issues, facility contact, and IT support, • Konica Minolta EXA PACS with integrated PowerScribe, • All equipment provided: Barco monitors, workstation, microphones, • CASE MIX & VOLUME, • Study Types: General Diagnostics, ED, Neuro, Body, MSK, Peds Not Private Equity (NPE) owned, and never will be Service-Disabled Veteran Owned Small business as well as an SBA certified HUBZone Small Business with an unwavering mission to serve our nation's military, veterans and their families. In addition to teleradiology, provide a range of information technology services with a specific focus on security and efficiency. We have been providing teleradiology services to the US Government for over 15 years as a prime contractor. Has 40 independent contractor radiologists that provide coverage 24/7/365 through a flexible and workable schedule that meets the needs of the radiologist. "Remote Teleradiologist", "Military Teleradiology", "Radiologist", "ED Radiology", "Night Shift Radiology", “Military/Veterans”, "Radiology Jobs" -- A K A S H M I S H R A The Provider Finder Lead Recruiter 843-408-4018

Job Description Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Things You Get To Do: * Assist clients and broker partners by being the first point of contact on service needs and issues * Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners. Examples include funds distributions, cash and stock journals, account updates, ACATs initiation, and other operational tasks. * Researching and responding to clients' issues relating to form submissions, transfers, and various other operational items. * Interact with several internal groups to resolve client issues. This can include the trading desk, brokerage operations, sales team, solutions team, customer success team, engineering, and product teams. * Ensure new business paperwork is accurately and successfully submitted. * Positive and Resilient demeanor to help achieve satisfaction in a fast-paced environment * Ability to independently make decisions within general guidelines * Basic understanding of KYC and client onboarding processes Who You Are (Must-Haves): * Excited about Alpaca's mission and what we're building * One to two years of experience in the securities industry. * FINRA Series 7 license * Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment * Must have strong written and communication skills * Experience with FINRA, Federal, and SEC regulations * Ability to collaborate and work effectively in a remote team environment * Must possess the ability to adapt to a changing business and regulatory environment * Enjoys challenges and taking ownership of new responsibilities How We Take Care of You: • Competitive Salary & Stock Options, • Health Benefits, • New Hire Home-Office Setup: One-time USD $500 Recruitment Privacy Policy

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